Netum POS-7650 Instruction Manual
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Netum POS-7650 Instruction Manual

Netum POS-7650 Instruction Manual

80mm series thermal receipt printer
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80mm Series Thermal Receipt Printer
Instruction Manual
(
This manual applies to 80-II-type, 80-III-type version, and if you
bought the machine to get the version, please print the self-test page
)
title prevail through the machine

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Summary of Contents for Netum POS-7650

  • Page 1 80mm Series Thermal Receipt Printer Instruction Manual This manual applies to 80-II-type, 80-III-type version, and if you bought the machine to get the version, please print the self-test page title prevail through the machine...

  • Page 2: Version Number

    Version Number Oct,2015 All rights reserved & Intellectual Property Rights Protected contains proprietary information protected Copyright, No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission from us.

  • Page 3: Safety Precautions

    linked with the dealer. Safety Precautions This section presents important information intended to ensure safe and effective use of this printer. WARMING: Scratch Warning: Never try to touch the auto cutter or ！ jagged teeth. ！ Scald Warning:To avoid been burned, please do not touch the printer head .
  • Page 4 voltage fluctuation. 2) Install the printer on a flat and stable surface to avoid printer suffered from any vibration and shocks. 3) If water or other liquid spills into the printer, unplug the power cord immediately and contact your dealer or service center for advice.

  • Page 5: Product Information

    1.Product Information Our Newly 80mm Thermal printer possesses following features: - High-quality printing,High-speed and strong stability; - Interface ( Serial / RJ45 Ethernet / USB /WiFi ) - Android device support if connect with USB /WiFi method; - IOS device support if connect with RJ45 Ethernet / WiFi method; 1.1 Technical Parameters and Features Printer Method Line Thermal...
  • Page 6 Character Table EM865 WestEurope/Greek/Hebrew/EastEurope/Iran/WPC 1252/OEM866/OEM852/OEM858/IranII/Latvian/ Arabic/PT151,1251/OEM747/WPC1257/Vietnam/ OEM864/Hebrew/WPC1255/Thai Logo / Trademark Download and printing support Interface Serial / USB / Ethernet ( option) Print Command ESC/POS Command Roll Width 79.5±0.5mm(Print Width72mm) Roll Diameter 80mm Paper Thickness 0.06-0.08mm Power Supply DC24V/2.5A Auto Cutter Full / Partial Cut UPC-A / UPC-E / JAN13(EAN13) / JAN8(EAN8) / CODE39 Codes type...
  • Page 7 1.2 Application: It can be used for all kinds of commercial in retail POS systems, Restaurant system, Industrial control systems in areas such as. •Light weight and portable •Beautiful shape •Low cost and High-quality thermal printing •Cash drawer drive supported •Easy paper-roll installation, Easy maintenance and Rational structure •Low-power waste, low-run cost (without the ribbons, ink cartridges) •Built-in data buffers (be capable of receiving print data while...
  • Page 8 •Audible and visual alarm supported, best application for kitchen menu printing; 1.3 Packing and Accessories The body of printer  USB Cable CD Driver Power Cable Thermal Roll Noted: Each package can not ensure that all of the accessories listed above are always provided at any time, depending on different models (different interfaces) and different customer needs.

  • Page 9: Communication Ports

    2.Communication Ports 2.1 Universal Serial Bus（USB Port） Connect the printer with the standard usb cable(usb device types are automatically) , once printer is connected with the PC, install the driver , then choose the corresponding port accordingly. RJ45 Ethernet Port (10M/100M) (suitable for 80-III type) With this port, we can use the network cable and connect the computer directly, communication and the port number is 9100;...
  • Page 10 •Baud Rate:9600bps to 115200bps( Optional ) •Data Length: 8 Bits •1bit Stop Bit: 1Bit •Parity: None The wiring method of the serial interface printer following the standard rules of Serial Interface EIA standard. Consumer can get the current default baud rate from “ Print Test Page ”and also can adjust the baud rate via DIP switch ( DIP switch is on the bottom of the printer 3.Basic Function Operation...

  • Page 11: Printer Operation

    3.2 Printer Operation • Switch on: Ensure the adapter properly connected with the printer, press the switch on the “1”position, printer turns on. • Switch off: Press the switch on the other side “O”. • Paper Feeding: Press “ FEED” button when powers on, paper will keep running &...
  • Page 12 Item Function Cutter Buzzer Print Density CN/EN Convert Empty Baud Rate Set YES Baud Rate Baud Rate Baud Rate Selection Instruction Baud No.6 No.7 No.8 Rate 115200 38400 19200 9600 4.Cleaning Of the Printer We need to clean the print head if problems as below. Printing is not clear, but thermal paper is ok;...
  • Page 13 Some columns on the printed pages are not clear Noisy paper feeding Cleaning steps 1. Turn off the power,open the printer cover and take off the paper roll. 2. We have to wait for a while if we just finished the printing. Use a soft brush or wrung-out ethanol immerged cotton to clean the print head.

  • Page 14: Installation Wizard

    5.Installation Wizard 5.1 Hardware Connection Ensure all the cables connected correctly( e.g. Adapter / Interface Cables / RJ-11 cable ) . Open the cover and load the paper rolls and cartridge ( Paper Loading Direction as below ) Jpg-1 5.2 Driver Installation 1: Insert the driver CD and find the corresponding driver file and install it.Choose you desired languages as below;...
  • Page 15 3 :Read the Software License Agreement information carefully and click Next...
  • Page 16 4 :Click Next and we come to below step, please neglect the Warning from your anti-virus software during the installation . 5: Select your desired operating system and click “ NEXT”...
  • Page 17 6: Select the corresponding printer type and go next...

  • Page 18: Usb Port Connection

    7: Installation Done 5.2.1 USB Port Connection ( If your desired port is USB ) 1: Open “ Properties “ then choose “ Ports ”...
  • Page 19 We can see many usb ports if there is other usb printer used in this PC. Select the unoccupied usb port and click “Apply” Remarks: Ensure the printer is power on & cable connects to the computer for the 1 time use.
  • Page 20 2: Click “ General ”and let back to this step then “ Print Test Page “ If the print test page works well, that mean all setting is ok. Remarks: If “ Printer Error “ , we should back to “ Ports” and try the USB ports one by one until it is ok.
  • Page 21 Switch off the printer then press “FEED” button and do not release. Press the “POWER” button at the same time till the “ ERROR” indicators on, release the button about 1 second after the “ERROR” indicators off. Then we can read the current setting from the self printing page. （Default IP Address is：192.168.1.100）...
  • Page 22 2: Select “ Add Port”we can see below jpg...
  • Page 23 3: Click “ Next ” 4: Next and choose “ Generic Network Card “ then click Next...
  • Page 24 5: Next 6: Click Finished and we can check the added ports as below jpg...
  • Page 25 7: Let’s back to “General”and click “Print Test Page ” If the print test page works well, that mean all setting is ok.
  • Page 26 We can also change the setting by clicking “ Device Settings ” ( print method setting ,cash drawer setting, paper cutter setting etc ) - Below jpg for reference ; 5.2.3 Serial Port Connecting ( If your desired port is Serial ) 1: Following “...
  • Page 27 2: Select “COM1” - “Configure Port ” - default setting as below jpg...
  • Page 28 We should refer to the default baud rate from the self test page and input the same baud rate above or there will be error in the printing. Once setting parameters confirm, click “ Apply “ we come to below jpg;...
  • Page 29 Click “ Apply ” 3: Back to “ General”and try “ Print Test Page”...
  • Page 30 If the print test page works well, that mean all setting is ok. Try below setting if we the printing speed is too slow: - Cl ick “ Device Settings “ ---- “Print Mode” ---- select “ Print as soft font “...
  • Page 31 5.2.4 Bluetooth port to be used (if you choose models support Bluetooth printing) 1: Make sure you are using the device (such as a laptop) is Bluetooth-enabled, then activate Bluetooth, Bluetooth started successfully, you can see the computer icon on the bottom right of the display.
  • Page 32 2:Power on the Bluetooth printer. 3:To add the Bluetooth printer, please left-click the click “Add a Bluetooth Device” ,then you will enter wizard screen , please choose “My device is set up according and ready to be found”click “Next”(showed as below).
  • Page 33 4:if you can see screen as below,then the device is searching the bluetooth printer,please wait.
  • Page 34 5:Once the Bluetooth printer is found. You can see it listed on the screen, Here, for example,LY80 Bluetooth printer is successfully found. Please click “-LY80”, click “Next” 6:Choose “Let me choose my own passkey”, then enter “1234”(this is factory default passkey, if you want to change it, you have to inform us to set the new passkey for you in our factory before shipping),then click “Next”.
  • Page 35 7:if you can see the screen as below, that means the Bluetooth printer is already connected. Please notice the assigned COM ports ,then Click”Finish”.
  • Page 36 (Note: The Bluetooth device will automatically assign a COM port.) 8: Now if you want to test if the printer is OK to print, you could use a com tool , and send printed data to Outgoing COM port( just as above image shown: COM5). (Com tool setting is 9600,N,8,1.) 6.
  • Page 37 3, modify the IP address of the computer and printer are in the same network segment, subnet mask and gateway set to the same printer. As shown in “image 6.2”, and then press the "OK" Image 6.2 4, open the PC browser, enter the IP address on the self-test page in the browser address bar, as shown in “image 6.3”...
  • Page 38 Image 6.4 Information 2, choose the left “Configuration” options into the Ethernet related information settings page, as shown in “Image 6.5”, according to the actual needs of the page printer network port settings related information, modify each one back after clicking "Save" button to save the settings. Image 6.5 Configuration...
  • Page 39 3, restart the printer, enter the IP address of the modified computer inside the browser address bar, enter the printer settings link. 4, re-enter the web will be displayed after the relevant Ethernet modify information on the new settings page after page, then you can enter the Printer Test option which test the printer can achieve normal correlation function, as shown in “Image 6.6”.
  • Page 40 7,: normally we don’t advise clients to modify the printer Mac address, as that "Mac Address" option “image 6.5” interface, because arp cache problem router or computer can cause the system to wait after modifying the Mac automatically refresh or that manually refresh arp after the cache in order to properly connect the printer to the computer, to achieve a normal Ethernet communication;...
  • Page 41 Image 6.8 DOS environment 3, type arp -d at the interface shown in “Image 6.7”, as shown in the drawings 6.8 Enter after running. Image 6.9 run “arp -d” 4, After the operation the operation to the printer on again, this time to go up the interface shown in “image 6.9”...
  • Page 42 Image 6.10 Test connection 7.WIFI IP Setting The setting parameters of 80 wifi thermal printer through the browser configured, the steps as below: 1, Plug and switch on the printer. 2,Find the wireless network and link it. Then find the file named “ HF-A11” and link it –...
  • Page 43 Enter “ admin” for the user name and default password is also “admin”. Press ok and then Next: Select “AP+STA mode” , and save. Note: When the module is selected to STA mode (NIC), then re-start the module, you can not reuse the wireless configuration, SSID number can not be found.
  • Page 44 4, Select “ STA Setting ” as below; 5, Then click “Scan”, it will appear selection as below: Above are all your current wireless network, select one of your wireless device available to be used, then click “ OK ”.
  • Page 45 6, Input the correct configuration within the dialog, as below: STA setting is complete, click "save". 7, Select "Other Setting", setting as below: After finish the setting, click “ Save”.
  • Page 46 8,Restart the module, as below: Module configuration is complete 9, Click computer “Start” “ Run”, Input word “CMD”，as below：...
  • Page 47 Input “ping 192.168.1.105 -t” as below If details shows as below , means connection is Ok Return to the driver -" properties " - " port "-" add port ", consistent with the add ports:...
  • Page 48 8.Operating Manual for Android OS This manual applies to all of our android OS compatible printers ( both 58mm & 80mm width printer) Currently, the common communication ports we used for android OS are ( USB、Ethernet、Bluetooth and WiFi ) If you want to use Android Device connected with our printer, first of all make sure that printers can be supported Android Operate System, proceed as follows ( Bluetooth as example): Step 1:...
  • Page 49 Step 3: - Connect your cell phone with our printer once installation done . Step 4: - Find this icon and open it. (Ethernet interface need to enter the IP, you can get it from the self-test page, WIFI need to enter your IP of own setting), click on the "Connect Printer"...
  • Page 50 9.Operating Manual for IOS OS 1. Download the Test Tools “Printer-X” from App Store,as below: (Image 1)
  • Page 51 2. Turn on the Apple mobile Bluetooth , then click “Printer-X”: (Image 2) 3. In“Printer-X”will search “BlueTooth Printer”...
  • Page 52 (Image 3) 4. Connect successful, put content into Edit Box to test printing. Test: bold, underline, double width, double height, (minimum font) (Image 4)

  • Page 53: General Troubleshooting

    (Image 5) 10.General Troubleshooting 1: Why serial port printer printing messy code? Ensure the baud rate setting in the PC is same as the printer baud rate. ( we can see printer baud rate from self test page) 2: Self printing test is ok,but printer does not work after driver installation.
  • Page 54 wizard and see if we selected the right port or ask service center for advice if needed. 3: Cash drawer does not open? Please enable the cash drawer function from device settings and check the cable connecting way or contact service center for advice if needed.
  • Page 55 modify the ip : Start - Run - input the 8printer IP - see if any response; or contact our service center for repair. 8: Messy code printing except Arabic numeral printing. language switching incorrectly,please turn on the SW-4 switch on the DIP switches. 9: Fuzzy printing of Chinese character ON Please turn on the SW-3 switch ( DIP switches on the bottom of the printer )
  • Page 56 13: Communication interrupts and can not print if multiple ethernet printers works simultaneously, How to solve this problem? First check if the network then get the printer ethernet ID, to see if any conflicts of the ethernet ID. Give a specified Ethernet ID to each printer to avoid this problem.
  • Page 57 Solution for 2. Please replace the printer head and try again. Contact service center for repair if same problem after replace the printer head. 17: How can we reset to default setting? Find the card slot on the bottom of the printer.Press the black key ( just press and release ---Reset the IP to default Only ) 18: How to reset the WiFi default setting? Find the card slot on the bottom of the printer.Press the black...

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