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Arrive FacePoint 4182 Setup Manual

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FacePoint
4182
®
Setup Guide
AFP-4182-806-002

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Summary of Contents for Arrive FacePoint 4182

  • Page 1 FacePoint 4182 ® Setup Guide AFP-4182-806-002...
  • Page 2 A product and cart combination should be moved or other product (including amplifiers) that produce with care. Quick stops, excessive force, and heat. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 3 This Class A digital apparatus complies with Canadian ICES-003. CE Declaration of Conformity (For EU Customers) We, Arrive Systems, Inc., declare under our sole responsibility that the Arrive component to which this declaration relates, is in conformity with General Emissions Standard EN50081-1 and with Generic Immunity Standard EN50082-1 1992.
  • Page 4 16. When using this unit for a long time, this unit may of disposal. become warm. Disconnect the cables, then leave this unit alone for cooling. 17. To prevent damage by lightning, keep the cables disconnected during a lightning storm. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 5 IP addresses or phone numbers in illustrative content is unintentional and coincidental. ARRIVE disclaims ownership of the brand or use or association of the name “Visionergy” and/ or “Verity” as a real business or business entity and does not recommend the use of this name by others for a similar purpose of creating examples to avoid confusion.

  • Page 6: Table Of Contents

    5.4 Date and Time setting ....17 5.5 Arrive FP on-premise domain ..17 6. Configuration and Use of the AFP EMP ............18 6.1 Configuring the Arrive FacePoint EMP ............18 7. Restoring to Factory Default ...21 Copyright © 2014 Arrive Systems, Inc. All rights reserved.

  • Page 7: Introduction

    (Microsoft Lync™ client is customer provided). When connected to single or multiple displays, the Arrive FacePoint EMP is capable of providing collaboration display outputs. It provides USB 2.0 and USB 3.0 connectivity for Arrive and Lync certified devices and accessories such as cameras,...

  • Page 8: Technical Specifications

    AirPlay compatibility, it is one among the family of most flexible ® and advanced collaboration appliances in the industry. The Arrive FacePoint 4182 EMP will support the following functions as a single appliance: Key Features • The primary function of the 4182 EMP is to work as a full HD multi-party capable video conferencing codec using the powerful collaboration features of Microsoft Lync®...

  • Page 9: Panel Description Of V1

    Functions as a USB 2:1 auto switch to enable internal and external USB connections to a touch interactive device such as interactive white boards,monitors, and display panels. 2.1 Panel Description of V1 Figure 1: Front Panel of FacePoint 4182 - V1 Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 10 Figure 2: Rear Panel of FacePoint 4182 - V1 Part No Name Description Power 19 V DC Input USB Switch External Button Allows input selection through external button Panel Control (Sold separately). USB-In To connect input sources like laptops. USB-Out...

  • Page 11: Dimensions And Weight

    • 2x EIA Rack mount ears Installation requirements • Requires Arrive EM Server software for scheduling and central management, MS Lync 2013 client for collaboration meetings • Requires Arrive ControlPoint tablet or tablet software (for client provided tablet) for control user interface...

  • Page 12: Connecting The Device

    Arrive FacePoint ® * All trademarks belong to their respective owners. Images are for reference only and subject to change. Figure 3: Sample Connectivity Schema for FacePoint 4182 - V1 Copyright © 2014 Arrive Systems, Inc. All rights reserved.

  • Page 13: Before You Start

    • Lync account is created on Lync server for the Room • Arrive EM Server is installed and it is configured as per the deployment guide (EMS deployment Guide) • Ensure that host entry for Arrive EM Server “Edgeless-Media” is created in the DNS pointing to the IP address of Arrive EM Server.

  • Page 14: Ms Lync Client Installation

    18. If the certificate is from an internal certificate authority, make sure that it is imported to the Arrive EMP as shown below for Windows 7. (follow the recommended process as applicable to Windows 8 to achieve the same result) 19.
  • Page 15 20. Now import the Root-Certificate under the trusted root certificate authority as shown below. Figure 5: Completing importing of Root Certificate on Arrive FP 21. Import the Lync certificate under the personal container as shown below Figure 6: Importing Lync Server certificate on Arrive FP...

  • Page 16: Internet Connection Setting

    23. Open internet setting icon shown on desktop 24. Click on connection tab and then on LAN settings and provide appropriate information Figure 7: Change internet connection settings on Arrive FP Copyright © 2014 Arrive Systems, Inc. All rights reserved.

  • Page 17: Date And Time Setting

    31. Join the appliance to your domain Note: This appliance has been factory configured with special group policy, so it is recommended to move all Arrive devices and appliance to a unique OU with a default domain policy. Do not inherit any domain policies on the unique OU as it may affect the functionality.

  • Page 18: Configuration And Use Of The Afp Emp

    6.1 Configuring the Arrive FacePoint EMP Make sure all the connectivity is done as per instructions provided above. 1. Turn on the Arrive FacePoint appliance and accept the EULA to progress further. Figure 9: Arrive FP display- initial Start-Up screen Note: The wireless should have access to the network of the EM Server and Arrive FacePoint.
  • Page 19 EM Server 6. After successful connection to the EM Server, configure venue setup as per step 3. Click change Venue to select the appropriate room Figure 12: Configuring Rooms on ControlPoint Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 20 8. Click on Verify Appliance IP (Insert the IP address of the EMP which you noted down at the start of this configuration) Figure 14: Configuring appliance IP on ControlPoint application Copyright © 2014 Arrive Systems, Inc. All rights reserved.

  • Page 21: Restoring To Factory Default

    9. Type the IP as shown below using the touch keyboard that pops up. Figure 15: Completing IP configuration of AFP EMP on ControlPoint application Note: Arrive EMC comes with trial activation which needs to be activated from EM Server. To activate license refer to EMS user guide 7.
  • Page 22 Figure 16: System displaying advanced boot menu options for restore 4. Select the “Repair your computer” option. 5. The EMP will display the System Recovery Option. Click Next. Figure 17: First screen showing system recovery option Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 23 8. Select the “system image displayed” and press next. The system will restore and reboot the appliance to the factory default image. To re-configure the device, follow the steps from the beginning of this guide. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 24 ARRIVE Support and Services teams deliver an innovative advisory approach to help ARRIVE customers better utilize and derive more value from ARRIVE solutions. In addition to answering questions and resolving technical concerns, ARRIVE...
  • Page 25 Topics that are not covered under an Arrive CarePoint program, where an ARRIVE Customer Support team member will proactively provide the most appropriate alternative resource, include: Training-ARRIVE Academy is the best resource for training, offering classroom training, real-time Learning, custom training, self-study guides, and an annual customer conference.
  • Page 26 (formatting formulas, parameters, etc.). • The third-party software publisher. • Assistance connecting your ARRIVE data to third-party • Your own IT staff. reporting tools. • Training on use of third-party products. Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 27 (OS), database • ARRIVE Community. platforms, Internet Information Server (IIS), browsers, etc. • Your external vendor. Hardware Warranty Information Please visit Arrive CarePoint for updated information on warranty for computing equipment Copyright © 2014 Arrive Systems, Inc. All rights reserved.
  • Page 28 Arrive Systems, Inc. 6737 Katella Ave. Cypress, CA 90630, USA Toll Free: +1-844-427-7483 (USA / Canada) Fax: +1-510-281-7546 www.arrivesys.com Email: info@arrivesys.com Copyright © 2014 Arrive Systems, Inc. All rights reserved.

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