ProSystems SIZE 1.0 Owner's Manual

Whole house softener with 2401 valve

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W W HOLE H H OUSE S S OFTENER
The valve only is tested and certified to NSF/ANSI 44 by WQA for material safety and
structural integrity only.
The ProSeries softener is tested and certified by WQA againist ORD0902 for California
"lead free" compliance.
The ProSeries softener is tested and certified by WQA againist NSF/ANSI 61 for material
requirements only.
WITH 2 2 401 V V ALVE
8
ProSystems, a Division of Aquion, Inc.
2080 East Lunt Avenue
Elk Grove Village, Illinois 60007
1.800.811.3489
www.prosystemswater.com
Part No.: 37125
Rev: F
06/11

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Summary of Contents for ProSystems SIZE 1.0

  • Page 1 ProSystems, a Division of Aquion, Inc. 2080 East Lunt Avenue Elk Grove Village, Illinois 60007 1.800.811.3489 www.prosystemswater.com W W HOLE H H OUSE S S OFTENER WITH 2 2 401 V V ALVE ™ The valve only is tested and certified to NSF/ANSI 44 by WQA for material safety and structural integrity only.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS System Information ............................3 Application Limitations ..........................4 Maintenance Requirements ..........................4 Pre-Installation Instructions ..........................4 Installation Instructions ..........................5-6 Control Information ............................7 Programming the Control ........................8-11 Understanding the Diagnostic Level ......................12 Start Up Instructions ..........................13 Sanitizing the Softener ..........................13 Exploded Views and Parts Lists ......................14-18 Troubleshooting Guide ..........................19-21 Warranty Information ..........................22...
  • Page 3: System Information

    REGENERATION LOW SALT MEDIUM SALT HIGH SALT (GRAINS/LB. OF (CU.FT) (GAL/MIN) RATE (GAL/MIN) (LBS) SETTING(GRAINS) SETTING(GRAINS) SETTING(GRAINS) SALT) SIZE 1.0 11.6 3.9 - 15.6 17500 25200 33500 4487 SIZE 1.5 11.9 5.2 - 23.4 24300 37000 48600 4637 SIZE 2.0 13.2...
  • Page 4: Application Limitations

    APPLICATION LIMITATIONS • This system may be applied on municipality or well water systems. On hardness levels of 60 grains and higher, the system may not achieve a hardness of less than 1 grain, due to high Total Dissolved Solids. (Some bleed through is possible.) Bleed through can also be caused by Sodium levels higher than 1000 ppm.
  • Page 5: Installation Instructions

    INSTALLATION INSTRUCTIONS 1. SAFETY PRECAUTIONS • To prevent accident or injury, do not hoist the unit over your shoulder. Use a hand truck to transport the unit. Note: Do not lay the unit on its side during transportation and/or installation. •...
  • Page 6 INSTALLATION INSTRUCTIONS CONTINUED FROM PAGE 5 • Connect the raw water pipe to the INLET pipe connection of the bypass valve. When looking at the front of the unit, the inlet is the pipe connection on the LEFT side of the valve. •...
  • Page 7 Special Attention for situations where a Filter and a Softener are installed togeth- When a whole house filter and a softener are installed side by side, the preferred approach is to run a separate drain line from each unit all the way to the point of termination. If this is not done, there is the potential for drain water from the filter to back feed through the softener and overfill the brine tank, especially when drain lines are run overhead.
  • Page 8: Control Information

    CONTROL INFORMATION POWER ON LED A green LED is ON when power is applied to the control and the microprocessor is operating properly. SERVICE REQUIRED If the message “For Service Call” or “Service Required” displays in the window of the control without showing the time of day, the control valve has encountered a problem, such as failure to reach the proper position during regeneration.
  • Page 9 HOW TO PROGRAM THE INSTALLER’S LEVEL KEY BUTTONS: SCROLL BUTTON UP ARROW POWER POWER DOWN ARROW To begin, verify that the control is in the Service Mode. Time of Day GL Remaining • Press the DOWN ARROW and hold it for 5 seconds; the control will display: System Check •...
  • Page 10 HOW TO PROGRAM THE INSTALLER’S LEVEL CONTINUED FROM PAGE 9 3. SALT LEVEL The control will display: Salt Level: Med • Press the UP or DOWN ARROW to select Low, Medium, or High. Medium is a good setting for most circumstances.
  • Page 11 7. CYCLE 1 - BACKWASH The control will display: Backwash: 10 min 8. CYCLE 2 - BRINE/SLOW RINSE The control will display: BRN/RNS: 60 min Press the Up or Down ARROW to change the length of the brine/slow rinse cycle. The minimum length is preselected based on unit size and salt level, and cannot be reduced.
  • Page 12 HOW TO PROGRAM THE END USER’S LEVEL To begin, verify that the control is in the Service Mode. Time of Day GL Remaining Press the SCROLL BUTTON to advance to the next setting. The following settings are available in the End User’s Level: 1.
  • Page 13: Understanding The Diagnostic Level

    UNDERSTANDING THE DIAGNOSTIC LEVEL To begin, verify that the control is in the Service Mode. Time of Day GL Remaining • Press the UP ARROW and hold it for 5 seconds; the control will display: Regen _ Days Ago The control is now in the Diagnostic Level. Use the SCROLL BUTTON to advance to each diagnostic. If no button is pressed within 5 minutes, the display will return to the Service Mode.
  • Page 14: Start Up Instructions

    SYSTEM START UP INSTRUCTIONS 1. Turn the main shutoff valve until it is just barely open. The unit will release any air trapped inside the valve, without agitating the mineral. 2. Verify that the control is in the Service Mode (time of day and gallons remaining). 3.
  • Page 15 VALVE EXPLODED VIEW...
  • Page 16 Description 70793 3/4” NPTF TO 1/2” I.D. HOSE MALE DRAIN ELBOW 75053 BACKWASH FLOW CONTROL 2.5 GPM (UNIT SIZE 1.0 & 1.5) 72175 BACKWASH FLOW CONTROL 3.5 GPM (UNIT SIZE 2.0) 72678 SCREW 1/4-20 X 1-1/4 LG HEX WASHER HD...
  • Page 17 CONTROL EXPLODED VIEW...
  • Page 18 CONTROL PARTS LIST Item Quantity Aquion Part # Description 38323 FRONT COVER ASSY SIL LBL 2 LINE 3 BUTTON 38760 BOARD ASSY SOFTENER WITH 1 LINE DISPLAY 38751 BOARD ASSY SOFTENER WITH 2 LINE DISPLAY 70618 SCREW #4-24 X 3/8 LG SELF-THREADING 72519 FLOW METER SENSOR CABLE NGC 72134...
  • Page 19: Exploded Views And Parts Lists

    BYPASS VALVE EXPLODED VIEW AND PARTS LIST BYPASS VALVE ASSEMBLY PART NUMBER 72316 Item Quantity Aquion Part # Description 72599 SCREW 6X32X1/2 TYPE 72580 BYPASS END CAP 541 13328 017 O-RING 8730 72584 RETAINING RING VS-15 71161 568-363 NUT, BYPASS VALVE 71162 568-364 RING, NUT RETAINER 71110...
  • Page 20: Troubleshooting Guide

    TROUBLESHOOTING GUIDE SYMPTOM CAUSE SOLUTION 1. Hard (untreated) 1. Open bypass valve. 1. Close the bypass valve. water to service 2. Loss of resin. 2. Refer to SYMPTOM #9. 3. The valve is in regeneration. 3. Wait for the regeneration to complete. 4.
  • Page 21: Troubleshooting Guide

    TROUBLESHOOTING GUIDE SYMPTOM CAUSE SOLUTION 3. The valve fails to 1. Low operating pressure. 1. Verify the operating pressure (20 psi min.). draw brine 2. The injector is plugged. 2. Clean the injector. 3. The injector filter is plugged. 3. Clean the injector filter. 4.
  • Page 22 TROUBLESHOOTING GUIDE SYMPTOM CAUSE SOLUTION 7. The unit uses too 1. Excessive water in the brine tank. 1. Refer to SYMPTOM #5. much salt 2. The unit regenerates too frequently. 2. Check the hardness, salt, reserve capacity and calendar override settings. 8.
  • Page 23 Packages must be shipped freight prepaid, along with a letter stating the part number, serial number, if any, the date of purchase of the item which is claimed to be defective and a brief description of the problem detected. ProSystems Water Treatment Systems is not responsible under this Limited Warranty for any cost incurred for shipping or transportation in connection with the return of the part(s) or product(s).
  • Page 24 ProSystems, a Division of Aquion, Inc 2080 East Lunt Ave • Elk Grove Village • Illinois 60007 800-811-3489 ©2011 Aquion, Inc.

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