tell gsm easyaid Installation And Application Manual

Emergency call system

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GSM easyAID Emergency call system
INSTALLATION AND APPLICATION MANUAL
for module version v2.07.0098 and higher
Document version: 1.52 30.08.2016

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  • Page 1 GSM easyAID Emergency call system INSTALLATION AND APPLICATION MANUAL for module version v2.07.0098 and higher Document version: 1.52 30.08.2016...
  • Page 2: Table Of Contents

    Table of contents Main functions of the easyAID emergency call system ..........3 Functions and services..................3 User warnings ....................... 4 User’s guide ......................5 Turning the unit on and off ..................5 The easyAID unit’s layout ..................5 Digital display ......................6 Configurable options in the easyAID unit ..............
  • Page 3: Main Functions Of The Easyaid Emergency Call System

    1 Main functions of the easyAID emergency call system Nowadays, there is a growing demand regarding the remote care of elder, sick relatives, remote control devices and systems. The needy is always vulnerable. Often, the delay of assistance can be fatal for someone who suffers in chronic and helplessness disease having a sudden deterioration.
  • Page 4: User Warnings

    1.2 User warnings Please consider the following warnings while using the product:  The main unit and its accessories (GSM antenna, AC adapter, RF transmitter) are not waterproof, nor splash-proof, therefore no they must not be exposed to water. These accessories are not shock-resistant and must not be exposed to high heat.
  • Page 5: User's Guide

    2 User’s guide 2.1 Turning the unit on and off The emergency call device comes from the manufacturer turned off (in sleep mode) to avoid discharging of the built-in battery during transportation and storage. The module can be turned on by connecting the power adapter. If you wish to turn off (to sleep mode) the device because of transportation or storage, follow the steps below: ...
  • Page 6: Digital Display

    2.3 Digital display Normally the display shows the clock. The device can display status information by pressing the Settings key shortly. These status information are the following:  GSM signal: GS 0-99 (indicates the signal strength in percentage from 1 to 99) ...
  • Page 7: Setting The Phone Numbers

    2.4.2 Setting the phone numbers key continuously for at least 5 seconds, then “PASS” 1) Press the Settings is displayed on the digital display 2) Enter the user password using the 1-4 function keys (the password is: 1111) key intermittently in the settings mode, until the ”TEL” 3) Press the Settings LED becomes lit green 4) The LED found above the function key (1-4) is lit if there is already a phone...
  • Page 8: Setting The Reminders

    2.4.3 Setting the reminders Four voice messages can be recorded, each 10 seconds long, which are played at the given times of day. The reminders can be configured to be played within the 0-24 interval, with daily repetition.  Recording a reminder Steps of reminder recording: key continuously for at least 5 seconds, then “PASS”...
  • Page 9: Starting An Emergency Call

     Playing a reminder The recorded reminders can be replayed by pressing shortly the corresponding 1-4 function keys, provided that there has been assigned a reminder to the given key previously.  Erasing a reminder Steps of reminder erasing: key continuously for at least 5 seconds, then “PASS” 1) Press the Settings is displayed on the digital display 2) Enter the user password using the 1-4 function keys (the password is: 1111)
  • Page 10: Confirming A Visit

    The battery of the RF transmitter needs to be replaced forthwith if “RF transmitter battery low” event is received, as well as at least yearly, independently of the reception of this event, in order to retain the operating range of the transmitter! The user can initiate emergency alarms by 5 seconds using the RF transmitter, while from the easyAID unit this can be done at anytime.
  • Page 11: Speed Dialing

    2.4.6 Speed dialing Speed dialing of the 1-4 phone numbers can be initiated by pressing the appropriate 1-4 key for at least 3 seconds. Key 1 stands for the first phone number, key 2 for the second, key 3 for the third and key 4 for the forth phone number. The call is initiated automatically in hands-free mode.
  • Page 12: Voice Call Settings

    2.4.9 Voice call settings Incoming calls are accepted only from the preconfigured (up to 4) phone numbers. Calls initiated from other phone numbers are rejected automatically. In case of an incoming call the module answers the call automatically in hands-free mode after the configured number of rings.
  • Page 13: Configuring The Easyaid Unit Using The Programming Software

    GSM modem connection, using the programming software found on the CD supplied with the product. For modem connection a GSM modem is necessary (TELL GT64 is recommended) and a USB / RS232 adapter cable equipped with FTDI chip, which can be purchased separately.
  • Page 14: Configuration Through Modem Connection

    3.2 Configuration through modem connection For this type of connection a GSM modem (TELL GT64 is recommended) and a USB / RS232 adapter cable equipped with FTDI chip are necessary. The SIM cards inserted in the modem and in the easyAID device must support GSM data call (CSD) service and must be able to initiate and receive calls through this service.
  • Page 15: Settings

    3.3.1 Settings The “Settings” menu makes possible the configuration of GSM call parameters, status reporting and daily reminders.  State reports: Temperature min/max values: a minimum and a maximum temperature limit can be configured between 0 and 50ºC. If the module’s environmental temperature drops below the minimum value or increases above the maximum value, the module generates the corresponding event and initiates call and/or sends SMS according to the settings.
  • Page 16  Miscellaneous options: Low battery warning: if enabled, the device plays a warning voice message by 15 minutes when the battery voltage drops below 7.5V on power loss, until the battery is discharged and the device turns off, or the power voltage restores. Number of rings: it is possible to specify, after how many rings (1 to 5) the module should answer a call automatically.
  • Page 17: Custom Events

    3.3.2 Custom events The “Custom events” menu provides possibility to customize the module’s events. It can be specified which event should initiate calls and/or SMS messages to which of the 4 phone numbers. alarming period (event lifetime) minutes each event. The alarming period is applied specifically for each custom event, which means the module tries to report each event for 15 minutes using the configured reporting channels.
  • Page 18 Events: o Panic button: this event occurs when the emergency key found on the module is pressed o RF transmitter panic: this event occurs when the emergency button of the RF transmitter is pressed o RF transmitter battery low: this event indicates that the battery voltage of the RF transmitter is low.
  • Page 19: Firmware

    3.3.3 Firmware The “Firmware” menu provides possibility to upgrade the module’s firmware if necessary and justified. The firmware (the module’s software) defines the operation and functions of the device. Uploading incompatible or faulty firmware may cause damage to the easyAID module! Firmware update process: ...
  • Page 20: Management Of The Settings

    3.4 Management of the settings You can easily manage and archive your settings with the seven buttons found on the upper section of the „Parameters” menu. The functions of the seven buttons, from left to right: Read parameters from file, Save parameters to file, Save parameters to file in printable format, Read parameters from module, Upload parameters to module, Compare parameters with the module and Change module password.
  • Page 21: Module Status Monitoring

    3.7 Module status monitoring The easyAID module’s actual status details (firmware version, date/time settings, temperature, supply voltage, charging status, GPRS connection and GSM module status, GSM signal strength, SIM card registration status) are available in the “Status” menu, and the actual list of events and module’s messages are also displayed here. Elements and available functions of the “Status”...
  • Page 22: Downloading The Event List

     Event list section: The event list contains the module’s events in the order of their occurrence. The list is refreshed automatically by 1 second. the event’s ordinal number Index: the event’s name Event: T1 … T4: the event’s 16 character Contact-ID code S1 …...
  • Page 23: Software Update

     Columns of the event list: the event’s ordinal number Index: the event’s name Event: T1 … T4: the event’s 16 character Contact-ID code S1 … S4: reporting to monitoring station phone numbers 1 and 2 Date/Time: date and time of event generation ...
  • Page 24: Voice Messages, Warnings

    3.9 Voice messages, warnings Some of the events are also indicated by voice messages as follows:  ”Emergency call in progress” – when the module’s emergency key or the RF transmitter’s emergency button is pressed  ”Emergency call cancelled” – when an emergency call is cancelled by pressing the Cancel key ...
  • Page 25: Peripheries Of The Easyaid Unit

    4 Peripheries of the easyAID unit 4.1 Device LED signals Continuous green: supply voltage is OK and the battery is charged. Pulsing green: supply voltage is OK and the battery is charging. AC LED Pulsing red: there is no supply voltage, the module operates from its battery.
  • Page 26: Installation Guide

    5 Installation guide 5.1 Mounting and putting into operation  Disable PIN code request, voicemail and “notification on missed calls” services on the SIM card placed into the module.  Enable caller identification and caller ID sending services on the SIM card at the GSM service provider (a few types of SIM cards do not have these services enabled by default).
  • Page 27: Technical Information

     GSM antenna  AC adapter  Fixing board, Velcro, 4 wall plugs, 4 screws  CD, manual, warranty card 6.3 The manufacturer’s contact T.E.L.L. Software Hungária Kft 4034 Debrecen, Vágóhíd u. 2. Hungary Tel.: +36-52-530-130 Fax.: +36-52-530-131 Web: www.tell.hu...

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