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InnoMedia MTA8328-1 Administrative Guide
InnoMedia
MTA8328-1E
Administrative Guide
Feb 2016
www.innomedia.com
© 2016 InnoMedia, Inc. All rights reserved.
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  • Page 1 InnoMedia MTA8328-1 Administrative Guide InnoMedia MTA8328-1E Administrative Guide Feb 2016 www.innomedia.com © 2016 InnoMedia, Inc. All rights reserved. Page 1...
  • Page 2 InnoMedia MTA8328-1 Administrative Guide About This Document This document shows the usage of all the features available of MTA8328-1. It includes features, feature descriptions, and their associated provisioning tags. More details about the provisioning tags and the default values are given in the Appendix (A2) section.
  • Page 3: Table Of Contents

    SIP Account Setting ....................... 32 4.2.2 Features Setting ........................33 4.2.3 Line Setting ........................... 34 4.2.4 Speed Dial ..........................35 4.2.5 IMS related SIP settings ......................35 ....................36 ELEPHONY EGION AND ETTING © 2016 InnoMedia, Inc. All rights reserved. Page 3...
  • Page 4 YSTEM 5.12.1 Time Setting ........................56 5.13 ............................. 57 ANGUAGE 5.14 ............................. 57 5.15 ........................... 58 ONFIG 5.15.1 System Config ........................58 5.16 & K .......................... 58 ERTIFICATE TROUBLESHOOTING ........................59 © 2016 InnoMedia, Inc. All rights reserved. Page 4...
  • Page 5 InnoMedia MTA8328-1 Administrative Guide 6.1.1 Telephone has no dial tone ....................59 APPENDIX A1. LED STATES ........................60 © 2016 InnoMedia, Inc. All rights reserved. Page 5...
  • Page 6: Introduction

    MTA8328-1 uses your broadband connection to deliver voice quality and features equivalent to those of the PSTN. It is compatible with standard analog telephone sets, and it is very easy to install and configure. MTA8328-1 can be connected via Ethernet (to a router or a corporate LAN network) to obtain network connectivity.
  • Page 7 InnoMedia MTA8328-1 Administrative Guide Figure 1. Setup the MTA device to the router or network switch (press ***1 on the phone to obtain IP address of the MTA) © 2016 InnoMedia, Inc. All rights reserved. Page 7...
  • Page 8: Home - Device States

    Setup and Configuration of the MTA8328-1 can be managed via a Web Browser interface. Once the MTA is connected as outlined in Figure 1 proceed to access and configure the MTA8328-1 via a Web Browser interface with a PC connected on the same router as the MTA, or on the same LAN network as the MTA.
  • Page 9 InnoMedia MTA8328-1 Administrative Guide Home Page The Home page displays the device’s current status. Figure 3. Current status of MTA8328-1 network connection, account registration, and firmware information Registration Successfully REGISTERED with SIP proxy Not currently REGISTERED with SIP proxy Account disabled...
  • Page 10: Network

    InnoMedia MTA8328-1 Administrative Guide 3 Network The Network page allows to configure the MTA8328-1 network parameters. 3.1 IP Address Configuring the IP address parameters for this device. The MTA 8328-1 supports the following methods to acquire IP address: DHCP, Fixed IP.
  • Page 11: Ethernet

    WAN Mac Address Enter the Mac address you wish to clone. Link Setting Allows you to set MTA8328-1 Link Mode and Link Speed. If Auto-Negotiation is Enabled, Link Mode and Link Speed are Auto- negotiated, and if Disabled, you can configure the Link Mode and Link Speed.
  • Page 12: Host And Dns Servers

    Field Name Description Host Name Configure the host name for the device. Domain Configure the domain name for the device. DNS Server Setting Allows configuration of up to three DNS Servers. © 2016 InnoMedia, Inc. All rights reserved. Page 12...
  • Page 13: Master Dns

    In summary, the higher the value of the IP Precedence field, the higher the priority of the IP packet. In the more modern form, the ToS is used for DSCP. Figure 9. ToS Setting © 2016 InnoMedia, Inc. All rights reserved. Page 13...
  • Page 14: Dynamic Dns

    DDNS Setting allows you to configure your Enable Dynamic DNS Service Provider. Domain Name The domain name that is assigned to this MTA device. User Name The user name used for the selected DDNS © 2016 InnoMedia, Inc. All rights reserved. Page 14...
  • Page 15 IP address, and to report to the DDNS if IP address has changed. Force Update The interval for this MTA device to update Interval its current IP address to the DDNS no matter IP address has changed or not. © 2016 InnoMedia, Inc. All rights reserved. Page 15...
  • Page 16: Telephony

    Save a profile. Edit Edit the existing profile. Delete Delete the profile. 4.1.1 Profile Setting Figure 12. Setting up the profile name. Field Name Description Profile Name Set up your profile name © 2016 InnoMedia, Inc. All rights reserved. Page 16...
  • Page 17: Sip Server Setting

    Up to 4 profiles can be created. (The profile ID correspond with the No. in Profile List.) 4.1.2 SIP Server Setting Figure 14. SIP Server Settings—SIP Proxy Figure 15. SIP Proxy Settings – SIP Option © 2016 InnoMedia, Inc. All rights reserved. Page 17...
  • Page 18 MTA will switch to the most preferred SIP server (lowest priority) in the SRV query response. If this item is disabled, the MTA stays with the currently registered SIP proxy and only © 2016 InnoMedia, Inc. All rights reserved. Page 18...
  • Page 19 UA Header in SIP messages.) Available parameters:  Model name ($MOD)  MAC ($MAC)  Version ($VER)  Config file last loaded ($CFG) Example Syntax: $MOD $MAC $VER $CFG. Output: SIP User-Agent: MTA-8328-1E 001099112233 V1.0.0.0 © 2016 InnoMedia, Inc. All rights reserved. Page 19...
  • Page 20 Proxy Server list or ignore the request. Accept rsync When enabled, device will re-provision when an rsync is received, and reboot if a check-sync is received. Call Hold with Zero Use 0.0.0.0 in SDP for hold. © 2016 InnoMedia, Inc. All rights reserved. Page 20...
  • Page 21: Codec Setting

    List and the order of importance. Available Codecs:  PCMU/8000 – Set Ptime  PCMA/8000 – Set Ptime  G723/8000  G726-32/8000  G729/8000  iLBC/8000 Telephone Event 2833 payload type © 2016 InnoMedia, Inc. All rights reserved. Page 21...
  • Page 22: Sip Timer Setting

    SIP message other than an INVITE request gets retransmitted. According to RFC3261, Non-INVITE requests are retransmitted at an interval which starts at T1 and doubles until it hits T2. © 2016 InnoMedia, Inc. All rights reserved. Page 22...
  • Page 23 Enable session Audit. Timeout SIP Ping Interval Time interval to send SIP OPTIONS ping messages. RTP Bullet Interval RTP keep alive packet, time between sending an empty packet to keep a port open. © 2016 InnoMedia, Inc. All rights reserved. Page 23...
  • Page 24: Digitmap Setting

    BailOut Number The outgoing number when early bail out enabled. Support Pound If enabling this feature, press pound after © 2016 InnoMedia, Inc. All rights reserved. Page 24...
  • Page 25 Letters ::= Subrange | Subrange Letters Subrange ::= Letter -- matches the specified letter | Digit “-” Digit -- matches any digit between first and last Position ::= Letter | Range © 2016 InnoMedia, Inc. All rights reserved. Page 25...
  • Page 26 The maximum flash hook needs to last X ms Timer before MTA treats it as a Flash Hook. Min Flash Hook The minimum flash hook needs to last X ms Timer before MTA treats it as a Flash Hook. © 2016 InnoMedia, Inc. All rights reserved. Page 26...
  • Page 27 Target Jitter Buffer If network conditions are good, and no late Size packets are detected, the jitter buffer will continue to decrease until it meets the Target Jitter Buffer Size. © 2016 InnoMedia, Inc. All rights reserved. Page 27...
  • Page 28 InnoMedia MTA8328-1 Administrative Guide Monitor Window If during the defined window time frame, if 3 packets are late, the jitter buffer will be expanded. © 2016 InnoMedia, Inc. All rights reserved. Page 28...
  • Page 29: Feature And Service Code Setting

    Emergency Call the Emergency Number, Caller ID will be sent. Service Code Cancel Call Waiting The service code to cancel/resume receiving and answering an incoming call when this line is engaged. © 2016 InnoMedia, Inc. All rights reserved. Page 29...
  • Page 30: Fax Setting

     G.711, sending fax signals in-band using the coding method of regular voice transmissions, or © 2016 InnoMedia, Inc. All rights reserved. Page 30...
  • Page 31: Cdr Setting

    When a telephone exchange, a CDR will generate the details of an established phone call, it includes an automated record of the length of each telephone call. © 2016 InnoMedia, Inc. All rights reserved. Page 31...
  • Page 32: Port Config

    Save Save the new profile. Edit Edit the Profile created. Delete Delete the profile. 4.2.1 SIP Account Setting Figure 23. SIP Account Setting Figure 24. SIP Account Setting Field Name Description © 2016 InnoMedia, Inc. All rights reserved. Page 32...
  • Page 33: Features Setting

    Three Way Calls 3-Way Calling connects a third person to the current two-way conversation. Caller ID display Display of Caller ID (the caller phone number and display name). © 2016 InnoMedia, Inc. All rights reserved. Page 33...
  • Page 34: Line Setting

    Incoming volume control. Mic Gain Outgoing volume control. Line Options Silence Not transmitting information when one of Suppression the parties involved in a call is not speaking. Available options:  Negotiated  Disabled © 2016 InnoMedia, Inc. All rights reserved. Page 34...
  • Page 35: Speed Dial

    The MTA subscribes registration event, and Subscribe responds to IMS server NOTIFY messages which includes AOR related information in XML format. Enable MWI The MTA subscribes “Message Waiting Subscribe Indicator” event package, as defined in 3GPP. © 2016 InnoMedia, Inc. All rights reserved. Page 35...
  • Page 36: Telephony Region And Misc Setting

    Care should be taken as these settings can significantly impact voice performance or result in no voice paths if configured incorrectly. Consult your telephony service provider for configuration guidelines. Figure 28. Media Port Setting © 2016 InnoMedia, Inc. All rights reserved. Page 36...
  • Page 37: Regional Setting

    The bias for ringing voltage. MTA uses this parameter only for balancing ringing. DC Ring Voltage In USA, the minimum ring voltage supplied is 40Vrms. The voltage at the subscribers end © 2016 InnoMedia, Inc. All rights reserved. Page 37...
  • Page 38: Tone Cadence Setting

    When shipped from the factory, the MTA has set the tone cadence to match the country requirements. You can manually set the tone cadence if you wish to override the default country values. Figure 30. Tone Cadence Setting © 2016 InnoMedia, Inc. All rights reserved. Page 38...
  • Page 39 Speed calling, dial number has been recorded.  Call forwarding activation and de- activation, etc. Call Waiting Tone 1 Call Waiting Tone 2 Call Waiting Tone 3 Call Waiting Tone 4 Receiver off hook tone © 2016 InnoMedia, Inc. All rights reserved. Page 39...
  • Page 40: Ring Cadence Setting

    Ring 5 Cadence Splash Ring A short ring to notify that some specified call features are processed. For instance, a short ring (splash tone) can notify each time a call is forwarded. © 2016 InnoMedia, Inc. All rights reserved. Page 40...
  • Page 41: Line Diagnostics

    InnoMedia MTA8328-1 Administrative Guide 4.4 Line Diagnostics 4.4.1 GR909 Tests: triggering from the WEB Administrative Console Figure 32. GR909 Test MTA8328-1 supports GR-909 test items which are based on a suite of standards based electrical tests. Field Name Description GR909 Line...
  • Page 42: Gr909 Tests: Triggering From Sip Notify Message

    2148298788 172.16.0.119 NOTIFY sip: ;user=phone SIP/2.0 Via: SIP/2.0/UDP 172.16.200.212:5060;branch=z9hG4bKac101ead5060- 76517495;rport From: <sip:GR909@172.16.200.212>;tag=rebootapp_tag To: <sip:2148298788@172.16.0.119;user=phone> Event: gr909 Call-ID: 3-75ff0490-4bdccd8@ac101ead CSeq: 1401 NOTIFY Max-Forwards: 70 Contact: <sip:GR909@172.16.200.212> Content-Length: 0 © 2016 InnoMedia, Inc. All rights reserved. Page 42...
  • Page 43: System

    5.1.2 User Account Setting Figure 34. User Account Setting Field Name Description User Account This allows you to configure a user’s user ID Setting and password. The default values are service provider dependent. © 2016 InnoMedia, Inc. All rights reserved. Page 43...
  • Page 44: Page Permission

    InnoMedia MTA8328-1 Administrative Guide 5.2 Page Permission The administrator may specify which features are available for end subscribers to configure. Figure 35. User Page Permission Setting © 2016 InnoMedia, Inc. All rights reserved. Page 44...
  • Page 45: Firmware Upload

    Click “SWAP” to switch the backup system firmware to be active. 5.4 Reboot Figure 37. Reboot Dialog Field Name Description Reboot Reboot opens a dialog box, and asks for confirmation to “Reboot the System”. © 2016 InnoMedia, Inc. All rights reserved. Page 45...
  • Page 46: Restore To Factory

    Figure 39. Restore User Setting Field Name Description Restore User Opens a dialog box, and asks for Setting confirmation to “Restore to User Setting”. The default values are service provider dependent. © 2016 InnoMedia, Inc. All rights reserved. Page 46...
  • Page 47: Provisioning Setting

    IP address, it will go to the provisioning server and be configured. Figure 40. Provisioning Server Setting Field Name Description Enable Provisioning Turns provisioning on/off. Support DHCP If enabled, the device will use the © 2016 InnoMedia, Inc. All rights reserved. Page 47...
  • Page 48 MTA. Currently, the supported types are: INI and XML. In a future version, TLV (CableLabs PC2.0 standard) will be supported. INI is a TAG=VALUE style config file, XML is an XML formatted file. © 2016 InnoMedia, Inc. All rights reserved. Page 48...
  • Page 49 –in infile –out outfile. Re-Provisioning Time to next Re-Provision after a successful Interval Provision. Provisioning Fail If a provision fails, how long the device waits Retry Interval before it tries again. © 2016 InnoMedia, Inc. All rights reserved. Page 49...
  • Page 50: Ems Setting

    5.8 EMS Setting 5.8.1 EMS Server The InnoMedia EMS server is a powerful platform for service providers to be able to see Call Statistics, Voice Quality information, and to provide the ability to connect to devices behind NAT routers for diagnostics purposes.
  • Page 51 Below are the current Heartbeat types: 2 = Plain text tunnel formatted. 3 = Encrypted text – a shared secret key between the EMS and MTA must be configured on both the MTA and EMS. © 2016 InnoMedia, Inc. All rights reserved. Page 51...
  • Page 52: Snmp Setting

    4. Configure “Trace Channel” to be “0” 5. Check whatever items to be monitored from the “Trace Group Setting” table. Telnet to CLI console: 1. Type “debug on” 2. Debug messages will display accordingly. © 2016 InnoMedia, Inc. All rights reserved. Page 52...
  • Page 53 - Network protocol related messages. LOG_DQOS -- RTP traffic related messages. Trace Channel The Port you wish to monitor/debug. 0 covers all ports. Trace Verbose Enable Trace logs to be displayed in a Telnet session. © 2016 InnoMedia, Inc. All rights reserved. Page 53...
  • Page 54 Display configuration related debugging messages. ButtonMonitor Display GUI management. NetManager Display network related debugging messages. SNMP Display SNMP related debugging messages. WebServer Display httpd related debugging messages. DHCP_OPTION Display DHCP_OPTION related debugging messages. © 2016 InnoMedia, Inc. All rights reserved. Page 54...
  • Page 55: Remote Access

    SNMP Access Enable/Disable access and configure what port SNMP will be allowed in on. SNMP Port The port to have the access of the SNMP. © 2016 InnoMedia, Inc. All rights reserved. Page 55...
  • Page 56: System Time

    SNTP Server #1, #2, FQDN or IP of SNTP time servers to sync up. and #3 (Note: MTA8328-1 tries all the configured servers, calculates based on RFC 2030 and the delay. It then uses the lowest delay as the peer updates and sets the local time.) ©...
  • Page 57: Language

    IP or FQDN to ping. Ping Interval How often device will send ping out. If 0, the “ping” messages will not be sent out until sip registration failure happening, the “ping” © 2016 InnoMedia, Inc. All rights reserved. Page 57...
  • Page 58: Config File

    This page allows you to upload the encrypted keys or certificate for transporting signaling data through the secured TLS tunnel. Figure 49. Certification & Key Field Name Description SIP CA Cert Root certificate for verifying Server SIP TLS Certificate. Firmware Certificate for the software. Certificate © 2016 InnoMedia, Inc. All rights reserved. Page 58...
  • Page 59: Troubleshooting

    Pick up telephone handset (phone off-hook), check for LED to be fast blinking Green. If not, please disconnect MTA power USB cable, and then reconnect it again. If previous steps fail, report the failure to your VoIP service provider for attention. © 2016 InnoMedia, Inc. All rights reserved. Page 59...
  • Page 60 This state is cleared when GR-909 tests are run again and all tests sec. off) pass, or when the device is rebooted. Medium-Slow The device firmware is being upgraded. Blinking Red (1 sec. on, 1 sec. off) © 2016 InnoMedia, Inc. All rights reserved. Page 60...
  • Page 61 InnoMedia MTA8328-1 Administrative Guide © 2016 InnoMedia, Inc. All rights reserved. Page 61...

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