Vess R2000 SERIES Product Manual
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Vess R2000 SERIES Product Manual

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Summary of Contents for Vess R2000 SERIES

  • Page 1 Product Manual...
  • Page 2 Vess R2000 Series Product Manual Version 2.0 © 2014 PROMISE Technology, Inc. All Rights Reserved.
  • Page 3 Warning The electronic components within the Vess enclosure are sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the Vess or its subassemblies.
  • Page 4 Product Manual Also included are four levels of notices: Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them.

  • Page 5: Table Of Contents

    Vess R2000 Series Product Manual Promise Technologies Introduction bout AnuAl R2600 o VeRView r2600 otable eatures iN the ™ erfect ebuild dvAnced Attery lAsh AckuP lun c nline lOne RchitectuRAl escRiption r2000 s eries odel J2000 s eries odel pecificAtions...
  • Page 6 Product Manual Contents Hardware Installation 28 npAcking Acking ounting the ess enclosuRe in A RAck nstAlling hysicAl RiVes uMber oF riVes equired riVe uMberiNg NstalliNg riVes Aking AnAgeMent AnD onnections ibre haNNel fc sAn d AnAgeMent ibre haNNel fc dAs d AnAgeMent Jbod e ibre...

  • Page 7: System Setup

    Vess R2000 Series Product Manual Promise Technologies System Setup etting up the eRiAl onnection ip A bout DDResses ip a eFault ddresses dhCp ip a hoosiNg or a tatiC ddress MaC a Cli 69 CCessiNg the ddress iN the MaC a...
  • Page 8 Product Manual Contents WebPAM PROe - System Configuration paM pro oggiNg iNto hoosiNg the isplay aNguage erusiNg the NterFaCe paM pro oggiNg out oF iewing the toRAge etwoRk oggiNg oNto a ubsysteM ilteriNg the ubsysteM eFreshiNg the AnAging ubsysteMs iewiNg ubsysteM NForMatioN akiNg...
  • Page 9 Vess R2000 Series Product Manual Promise Technologies Aking chedule hAnges uzzer ettiNgs ileNCiNg the uzzer AnAging nclosuRes iewiNg NClosure opology iewiNg the NClosures uMMary oCatiNg aN NClosure iewiNg NClosure NForMatioN akiNg NClosure ettiNgs Fru Vpd i iewiNg NForMatioN iewiNg ower...
  • Page 10 Product Manual Contents NabliNg or isabliNg a Cheduled aCkgrouNd CtiVity eletiNg a Cheduled aCkgrouNd CtiVity edia atrol Aking ediA AtrOl ettings eduNdaNCy heCk Aking edundAncy heck ettings NitializatioN Aking nitiAlizAtiOn ettings ebuild Aking ebuild ettings igratioN Aking igrAtiOn ettings pdM 154 PdM s Aking ettings...
  • Page 11 Vess R2000 Series Product Manual Promise Technologies snMP s Aking ettings snMP t dding An snMP t eleting An etseNd erViCe tArting etsend ervice tOPPing etsend estArting etsend ervice Aking etsend ettings dding etsend erver ccOunts eleting etsend erver ccOunts...
  • Page 12 Product Manual Contents reatiNg a rray aNually reatiNg a rray with the izard eletiNg a rray oCatiNg a rray akiNg rray ettiNgs uNNiNg edia atrol oN a rray unning ediA AtrOl tOPPing Ausing Or esuMing ediA AtrOl uNNiNg oN a rray unning tOPPing...
  • Page 13 Vess R2000 Series Product Manual Promise Technologies eletiNg a pare riVe akiNg pare riVe ettiNgs oCatiNg a pare riVe uNNiNg pare heCk uNNiNg a raNsitioN oN a pare riVe unning A rAnsitiOn tOPPing Ausing Or esuMing A rAnsitiOn AnAging nitiAtoRs...
  • Page 14 Product Manual Contents sCsi p iewiNg i ortal NForMatioN sCsi p ddiNg i ortals sCsi p akiNg i ortal ettiNgs sCsi p eletiNg i ortals sCsi p iewiNg a ist oF i orts sCsi p iewiNg i NForMatioN sCsi p akiNg i ettiNgs sCsi t...
  • Page 15 Vess R2000 Series Product Manual Promise Technologies NAS Function and Management 250 nAs f eAtuRe VeRView laNNiNg CoNsideratioNs For setup nAs 253 etwoRk Abling foR nAs c onfiguRAtion ysteM reate a xtend A reate a hare reAte hAre raNsport xPOrt...
  • Page 16 Product Manual Contents hAre lOne eMOve AckuP ccount AnAgeMent uery OcAl And OMAin sers siNg the oCal ser list OcAl ser infOrMAtiOn O chAnge OcAl ser PAsswOrd O inPut OcAl ser infOrMAtiOn O reMOve A OcAl oCal sers O Add A single lOcAl user fOr the nAs 291 O Add A MultiPle lOcAl users fOr the O reMOve...
  • Page 17 Vess R2000 Series Product Manual Promise Technologies Managing with the CLI akiNg a erial oNNeCtioN oggiNg Nto the Able of uppoRteD oMMAnDs otes AnD onVentions about 305 array 305 assn 312 password battery pdm 368 bbm 314 phydrv ping 373...
  • Page 18 Product Manual Contents Manage with CLU nitiAl onnection akiNg a erial oNNeCtioN akiNg a elNet oNNeCtioN ssh C akiNg a oNNeCtioN indOws inux oggiNg Nto the CCessiNg NliNe Clu 415 xitiNg the oggiNg ut oF the oggiNg Nto the (clu) AnAging the ubsysteM (Clu)
  • Page 19 Vess R2000 Series Product Manual Promise Technologies (Clu) iewiNg ower upply tatus : 427 o View the status oF the power supplies (Clu) oCatiNg a ower upply (Clu) iewiNg ooliNg tatus (Clu) iewiNg eMperature eNsor tatus (Clu) 429 iewiNg oltage...
  • Page 20 Product Manual Contents (Clu) uNNiNg edia atrol oN a rray (Clu) 449 uNNiNg oN a rray (Clu) uNNiNg raNsitioN oN a rray (Clu) 450 oCatiNg a rray (clu) AnAging pARe RiVes (Clu) iewiNg a list oF pare riVes (Clu) reatiNg a pare riVe (Clu)
  • Page 21 Vess R2000 Series Product Manual Promise Technologies (Clu) iewiNg ibre haNNel tatistiCs sFp i (Clu) iewiNg NForMatioN (Clu) iewiNg ibre haNNel tatistiCs leAring tAtistics rOPerty efinitiOns (Clu) 472 iewiNg ibre haNNel Nitiators scsi c (clu) AnAging i onnections sCsi t...
  • Page 22 Product Manual Contents (clu) 495 oRking with the Vent ieweR (Clu) iewiNg uNtiMe VeNts (Clu) leariNg uNtiMe VeNts NVraM e (Clu) iewiNg VeNts NVraM e (Clu) leariNg VeNts lun M (clu) oRking with Apping luN M (Clu) NabliNg appiNg (Clu) iewiNg a ist oF Nitiators...
  • Page 23 Vess R2000 Series Product Manual Promise Technologies sNMp t (Clu) aNagiNg iNks iewing A ist Of inks dding A eleting A (Clu) akiNg etseNd ettiNgs (Clu) aNagiNg etseNd eCipieNts etsend eQuireMents dding etsend reciPients eleting etsend eciPients tFtp lashiNg through...
  • Page 24 Product Manual Contents Maintenance pDAting the ubsysteM iRMwARe paM pro pdatiNg with utOMAtic estArt pdatiNg with the utOMAtic estArt usb s pdatiNg with upport utOMAtic estArt Ailed PdAte pDAting hysicAl RiVe iRMwARe paM pro estartiNg a ubsysteM eplAcing A oweR upply eMoViNg the ower...
  • Page 25 Vess R2000 Series Product Manual Promise Technologies Technology Background rrays ediA AtrOl ogiCal riVes RAID 1 – M IRRoR RAID 1e – e nhAnceD IRRoR RAID 5 – B lock AnD ARIty tRIPe RAID 6 – B lock AnD ouBle...

  • Page 26: Troubleshooting

    Product Manual Contents scsi vlAn On A nitiAtOr Arget igests OrtAl runk essiOn chAP NterNet rotoCols Troubleshooting r2000 eepiNg ilencing the uzzer isplay Mber or r2000 605 s oN the roNt oF the rive Arrier r2000 608 s oN the aCk oF the led b OntrOller...

  • Page 27: Contacting Technical Support

    Vess R2000 Series Product Manual Promise Technologies Atteries RAiD c ontRolleR RobleMs aiNteNaNCe inding And Orrecting the Ause Of the rObleM rAid c Aking A OntrOller Out Of AintenAnce nsAved AtA in the OntrOller Ache hysicAl RiVe RobleMs RRAy AnD...
  • Page 28 Product Manual Introduction ntRoDuctIon This chapter covers the following topics: • “About This Manual” on page 2 • “Vess R2600 Overview” on page 5 • “Architectural Description” on page 7 • “Specifications” on page 8 • “Hardware” on page 11 • “Warranty and Support” on page 27...

  • Page 29: Bout His Anual

    Vess R2000 Series Product Manual Promise Technologies Bout AnuAl This Product Manual describes how to setup, use, and maintain the Vess R2000 Series and Vess J2600 external disk array subsystems. The manual is organized into chapters as follows: • “Introduction” on page 1, this chapter provides a general overview of the available devices in the Vess R2000 Series and Vess J2600.
  • Page 30 The terms “Vess R2600” or “subsystem” are used in examples or descriptions throughout this manual to refer to any of the available Vess R2000 Series models. The terms “unit” or “device” can refer to any Vess R2000 Series or Vess J2600 model.
  • Page 31 Vess R2000 Series Product Manual Promise Technologies Also included are four levels of notices: Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them.

  • Page 32: Ess R2600 O Verview

    All PROMISE Vess R2600 and Vess J2600 2000 models support use of 6 Gb/s SAS and SATA disks. The Vess 2600 controllers feature high speed 8 Gb/s Fibre Channel, or 10 Gb/s iSCSI host connectivity and 1 Gb/s iSCSI host connectivity.

  • Page 33: N Otable F Eatures In The V Ess R2600

    Promise Technologies r2600 otable eatures iN the These features were introduced in Release 1.0, but mentioned here for users who are new to the Vess R-Series. ™ erfect ebuild The PerfectRebuild™ feature is an innovative approach to rebuilding a RAID array in order to significantly reduce the amount of time needed for completion.

  • Page 34: A Rchitectural D Escription

    Product Manual Introduction RchItectuRAl eScRIPtIon The Vess R2600 subsystems are suitable for Direct Attached Storage (DAS), Storage Area Network (SAN), and Expanded Storage with the Vess J2600. r2000 s eries odel Controller Number Power Controller Model Interface Units of Drives...

  • Page 35: S Pecifications

    Vess R2000 Series Product Manual Promise Technologies PecIfIcAtIonS System Description Form factor 3U, 19” rack mount Drives supported Sixteen SAS or SATA (3Gb/s or 6Gb/s)* Hard disk drives (HDDs) and Solid State drives (SSDs) I/O Ports Vess R2600i: Four 1 Gb/s iSCSI ports per Controller Vess R2600fi: Two 8 Gb/s Fibre Channel ports compatible with 4 Gb/s plus 2 Gb/s and four 1 Gb/s iSCSI ports Vess R2600ti: Two 10 Gb/s iSCSI ports and four 1 Gb/s iSCSI ports All models: One external SAS port with an SFF-8088 SAS connector, Up to 6 cascading JBOD expansion units per enclosure are supported Data Cache 2 GB data cache per controller (supports up to 16 GB). A portion of the data cache is shared with the controller firmware per Controller Protected with hot-swappable battery backup units (BBU) located in the cooling units...

  • Page 36: General Description

    AC Input 100-240 VAC, 50 -60 Hz, Current (Maximum) 4 A @ 115 VAC 2 A @ 230 VAC Power Conversion Efficiency >80% @ 110V (>20% load) >80% @ 240V (>20% load) System fans Two hot-swappable redundant cooling units, each cooling unit has dual fans and contains a battery back up unit (BBU) Temperature Range Operational: 5° to 35°C (41° to 95°F) Non-Operational: -40° to 60°C (-40° to 140°F) Humidity Range Operational: 10% to 80% (Non-Condensing) Non-Operational: 5% to 90% (Non-Condensing) Acoustic Noise Levels Typical: 55 dB (except Vess R2600ti models = 60 dB) Maximum: 75 dB Shock Operational: 5G, 11 ms duration Non-Operational: 30G, 11ms duration Vibration Operational: 0.2G, sinewave, 0.5 oct/min, 5 to 500 Hz Non-Operational: 1G, 5 to 500 Hz Dimensions 131 x 447 x 507 mm (5.2 x 17.6 x 19.96 in) (Height, Width, Depth) Weight 31.3 kg / 69 lbs (with drives installed) 20.1 kg / 44.3 lbs (without drives installed)
  • Page 37 Vess R2000 Series Product Manual Promise Technologies Safety & Environment Description EMI / RFI Statements CE, FCC Class A, VCCI, BSMI, CB, KCC, C-Tick, UL/cUL Environmental Standards RoHS, GreenPC, WEEE Temperature Range Operational: 5° to 35°C (41° to 95°F) Non-Operational: -40° to 60°C (-40° to 140°F) Humidity Range Operational: 10% to 80% (Non-Condensing) Non-Operational: 5% to 90% (Non-Condensing) Acoustic Noise Levels Typical: 55 dB (except Vess R2600ti models = 60 dB) Maximum: 75 dB Shock Operational: 5G, 11 ms duration Non-Operational: 30G, 11ms duration Vibration Operational: 0.2G, sinewave, 0.5 oct/min, 5 to 500 Hz Non-Operational: 1G, 5 to 500 Hz Support & Warranty Description Support •...

  • Page 38: Ardware

    Product Manual Introduction ARDwARe The following section provides a summary of the front and back panel hardware features of the Vess R2000 Series enclosures. roNt aNel ardware The front panel of Vess R2000 Series enclosures provide access to drives carriers. Some A-Series units are shipped with secure covers to protect the drive carriers from being unintentionally removed.
  • Page 39 Vess R2000 Series Product Manual Promise Technologies Vess R2600 front view Power and Drive carriers Status LEDs Vess J2600 front view Drive carriers...

  • Page 40: F Ront P Anel Led S

    Product Manual Introduction roNt aNel Descriptions of the LED behavior and function for Vess R2000 Series enclosures. Vess R2600 front panel LED - left side Power button (same for Vess J2600) OPAS LED USB ports Mute alarm LED Mute alarm button...
  • Page 41 Vess R2000 Series Product Manual Promise Technologies Vess R2600 front panel LEDs - right side Front Panel LEDs - Right side Power Global Enclosure Status Power Global RAID Status FRU Status Controller 1 Activity Controller 2 Activity Controller 2 Activity...

  • Page 42: Ear Anel Ardware

    The rear panel of the Vess R2000 Series enclosure provides access to the swappable power supplies, swappable cooling units, swappable controllers that include local and remote management physical connections, iSCSI (Ethernet) data ports, and Fibre Channel ports for Vess R2600fi controllers.

  • Page 43: C Ontroller Led S

    Vess R2000 Series Product Manual Promise Technologies Vess R2600fiD back view PSU fans Power inserts • Two 8Gb/s FC ports per controller • Four 1Gb/s iSCSI ports per controller • One JBOD Expansion port per controller • Three PSU (optional fourth PSU available) • Two Cooling Units (each Cooling Unit for Vess R2600 models include two fans and a BBU) Vess R2600fi controller LEDs SAS Expansion Controller Status Dirty Cache FC Port Speed...
  • Page 44 Vess R2600tiD back view PSU fans Power inserts • Two 10Gb/s iSCSI ports per controller • Four 1Gb/s iSCSI ports per controller • One JBOD Expansion port per controller • Three PSU (optional fourth PSU available) • Two Cooling Units (each Cooling Unit for Vess R2600 models include two fans and a BBU) iSCSI Link/Activity (above port on left, all ports) Vess R2600ti iSCSI port LEDs iSCSI Port Speed (above port on right, all ports)
  • Page 45 Vess R2000 Series Product Manual Promise Technologies Vess J2600sD back view PSU fans Power inserts • Two SAS SFF-8088 ports per controller • Three PSU (optional fourth PSU available) • Two Cooling Units (each Cooling Unit for Vess J2600 models include two fans)
  • Page 46 Product Manual Introduction LEDs on Power Supply and Cooling Unit PSU 1 Status LED PSU 2 Status LED Cooling Unit 1 LEDs • Battery Status (top) • Cooling Unit Fan Status (bottom)

  • Page 47: Ear Anel Led

    Vess R2000 Series Product Manual Promise Technologies aNel The LEDs on the rear panel include LEDs for I/O ports, controller status and dirty cache. The Vess R2600 enclosure also has a status LED on each of the hot-swappable PSUs and Cooling Units. LED Description A steady GREEN LED indicates normal fan function. A RED LED indicates fan failure, the...

  • Page 48: F Ibre C Hannel Port Led Behavior (V Ess R2600 Fi Controller )

    Product Manual Introduction r2600 ibre hAnnel POrt behAviOr fi cOntrOller Description FC ports Green Amber Status (one LED above dark dark Wake-up failure (dead board) each port) POST failure (dead board) blinking slowly Wake-up failure monitor blinking rapidly Failure to POST flashing POST in progress Failure while functioning Failure while functioning 2 rapid blinks Normal, link up, 2 Gb/s 3 rapid blinks Normal, link up, 4 Gb/s 4 rapid blinks Normal, link up, 8 Gb/s blinking slowly Normal, link down blinking slowly blinking slowly Offline for download blinking slowly blinking rapidly...

  • Page 49: S Ystem M Anagement

    Note There are two options to provide the physical connection for system management for the Vess R2600 models, an RJ-11 serial port or an RJ-45 Ethernet network port An RJ-11-to-DB9 adapter is shipped with each Vess R2000 Series model.

  • Page 50: A Dvanced S Torage F Eatures

    Product Manual Introduction dvAnced tOrAge eAtures • Perfect Rebuild • Advanced Battery Flash Backup • Online LUN Clone (SR2) • Advanced Cache Mirroring over PCIe Gen2 • Simple, drag-and-drop LUN Masking and Mapping • Asymmetric LUN Unit Access (ALUA) • Volume Copy • PerfectFlash - Non-Disruptive Software Update • I/O performance & power monitoring tools • Guaranteed Latency Technology (an advanced OEM feature) • USB Service Log AckgrOund ctivities • Media Patrol • Background Synchronization • Foreground Initialization • Rebuild • Redundancy Check •...

  • Page 51: S Upported B Rowsers

    • Write Hole Table uPPOrted rOwsers Browsers run on the host PC or server, from which you monitor and manage the Vess R2600 subsystem using WebPAM PROe. The browsers listed here meet the minimum version requirements for browser compatibility: • Mozilla Firefox 14.0.1 •...

  • Page 52: S Upported O Perating S Ystems

    Product Manual Introduction uPPOrted PerAting ysteMs Operating systems run on the Host PC, from which you monitor and manage the Vess R2000 subsystem. Core Platform Type Notes Microsoft Windows Server 2003 Enterprise Edition R2 with SP2 x86 / x64 Windows Server 2008 Datacenter Edition with SP2 x86/ x64 Windows Server 2008 R2 SP1 Datacenter Edition RedHat Enterprise Linux 5.7 x86 / x64 Enterprise Linux 6.3 x86 / x64 SuSE Linux Enterprise Server 10 + SP4...

  • Page 53: Nas S Hared D Isk F Ile S Ystem

    The tasks of planning, setup and configuration of a NAS environment differ from the same tasks for a SAN. It is recommended that administrators who intend to use the Vess 2000 NAS function read the chapter dedicated to NAS function, “NAS Function and Management” on page 250 before setting up...
  • Page 54 Product Manual Introduction ArrAnty And uPPOrt ArrAnty • Three year complete system limited warranty • Battery Backup Unit has a one year limited warranty • Optional 2-year extended warranty • Optional onsite parts replacement program Promise Technology, Inc. (“Promise”) warrants that for three (3) years from the time of the delivery of the product to the original end user except for one (1) year warranty on the battery backup unit: a) the product will conform to Promise’s specifications;...

  • Page 55: Drive"

    ARDwARe nStAllAtIon This chapter presents the basics on unpacking the Vess R2000 Series enclosure and mounting it in an equipment rack, making the connections for data and management paths and connecting the power. It also describes how to power on the system and what to look for while it is powering up.
  • Page 56 Product Manual Hardware Installation nPAckIng Acking The Vess R2000 Series box contains the following items: • Vess R2000 Unit • Two 1.5m (4.9 ft) Power cords • One Quick Start Guide printed • Adjustable rack mounting rail assembly • A DVD containing the Product Manual • DB9 to RJ-11 adapter for serial connection Warning The electronic components within the Vess enclosure are sensitive to damage from Electro-Static Discharge (ESD).

  • Page 57: Equired

    Vess R2000 Series Product Manual Promise Technologies ountIng the eSS encloSuRe In A RAck This section provides instructions for installing the Vess R2000 enclosure into a rack Caution To lighten the enclosure, remove the power supplies, and remove all hard drive carriers. Replace the power supplies and drive carriers after the unit is mounted in your rack. Cautions • Do not populate any unit with hard drives until it has been securely installed in the rack. • At least two persons are required to safely lift, place, and attach the unit into a rack system. • Do not lift or move the unit by the handles, power supplies or the controller units. Hold the system itself.
  • Page 58 Product Manual Hardware Installation To install the Vess into a rack with the supplied mounting rails: 1. Check the fit of the mounting rails in your rack system. 2. Adjust the length of the mounting rails as needed. • The rear rail slides inside the front rail. The rails are composed of two sliding sections and do not require adjusting screws.
  • Page 59 Rail ends attach on the outside of the front and rear rack posts 3. Place the Vess onto the rails. • At least two persons are required to safely lift the system. • Lift the Vess itself. Do not lift the system by its brackets. Placing the Vess enclosure onto the rack rails Vess 2000 vsubsystem Brackets Rails installed and tightened...
  • Page 60 Product Manual Hardware Installation 4. Secure the enclosure to the rack. • Use the included screws and flange nuts to lock the unit in to place in the rack. • Use the attaching screws and flange nuts that came with the Vess enclosure. Secure to rack Screws and flange nuts attach the Vess to the rack posts...
  • Page 61 Vess R2000 Series Product Manual Promise Technologies nStAllIng hySIcAl RIVeS The Vess R2000 Series subsystems support: • SAS and SATA hard disks • 3.5-inch hard disk drives For a list of supported physical drives, download the latest compatibility list from the PROMISE support website. uMber oF riVes...
  • Page 62 Slot numbering is reflected in the WebPAM PROe and CLU user interfaces. Drive slot numbering on Vess R2600 Install all of the drive carriers into the Vess R2000 enclosure to ensure proper airflow, even if you do not populate all the carriers with physical drives.
  • Page 63 Vess R2000 Series Product Manual Promise Technologies NstalliNg riVes The drive carrier accommodates 2.5-inch and 3.5-inch drives, with or without a SAS-to-SATA adapter. Cautions Swing open the drive carrier handle before you insert the drive carrier into the enclosure. To avoid hand contact with an electrical hazard, remove only one drive carrier a time. Important SATA drives require a SAS-to-SATA adapter, available from PROMISE Technology at http://www.promise.com SAS drives do not require adapters.
  • Page 64 Product Manual Hardware Installation 5. Position the drive in the carrier so the mounting holes line up. • 2.5-inch drive mounting screws go through the bottom of the carrier. • SAS-to-SATA adapter mounting screws go through the bottom of the carrier. • 3.5-inch drive mounting screws go through the sides of the carrier. Drive carrier bottom view Drive carrier side view 6. Insert the screws through the proper holes in the carrier and into the drive or adapter. • Use the screws supplied with the shipment or the SAS-to-SATA adapter.
  • Page 65 Vess R2000 Series Product Manual Promise Technologies AkIng AnAgeMent AnD onnectIonS Examples of Vess R2000 Series cabling for data and management in this section include: • “Fibre Channel SAN” on page 39 • “Fibre Channel DAS” on page 42 •...

  • Page 66: Fibre Channel San

    For a list of supported HBAs, Switches, and SFP transceivers, download the latest compatibility list from PROMISE support: http://www.promise.com/support/. FC data and management ports on the Vess R2600fi RAID controller Management Port Fibre Channel Ports 1 A Fibre Channel storage area network (SAN) requires: •...
  • Page 67 See “FC SAN data and management connections” on page 41. 2. Connect FC cables between the FC switch and the FC HBA cards in both host PCs or servers. If you have multiple Vess R2600 subsystems, repeat steps 1 and 2 as required. AnAgeMent To establish the management path: 1.
  • Page 68 Product Manual Hardware Installation The Vess R2600fiD subsystem is shown with SFP transceivers installed. FC SAN data and management connections...

  • Page 69: Fibre Channel Das

    See “FC DAS data and management connections” on page 43 2. For dual controller Vess subsystem, connect an FC cable between a data port on the remaining RAID controller and the FC HBA card in your host PC or server.
  • Page 70 Product Manual Hardware Installation The Vess R2600fiD subsystem is shown with SFP transceivers installed. FC DAS data and management connections...

  • Page 71: Fibre Channel With Jbod Expansion

    I/O module of the first JBOD unit. See “Vess R2600fiD with FC JBOD expansion connections” on page 45 2. Connect the SAS expansion port on the right controller of the RAID subsystem to the SAS data IN port on the right I/O module of the first JBOD unit.
  • Page 72 Product Manual Hardware Installation The Vess R2600fiD subsystem is shown with SFP transceivers installed. Vess R2600fiD with FC JBOD expansion connections...

  • Page 73: Fibre Channel San - No Single Point Of Failure

    6. Connect FC cables between the other FC switch and the FC HBA cards in both of the host PCs or servers. If you have multiple Vess R2000 subsystems, repeat steps 1 through 6 as required. Important For a list of supported HBAs, switches, and SFP transceivers, download the latest compatibility list from PROMISE support: http://www.promise.com/support/.
  • Page 74 Product Manual Hardware Installation The Vess R2600fiD subsystem is shown with SFP transceivers installed. FC SAN NSPF data connections...

  • Page 75: Jbod E Xpansion

    See “FC SAN NSPF management connections” on page 49 2. Connect an Ethernet cable between the network port on each host PC or server and the network switch. If you have multiple Vess R2000 subsystems, repeat steps 1 and 2 as required. JbOd e xPAnsiOn JBOD connections are the same for all FC SAN and DAS configurations.
  • Page 76 Product Manual Hardware Installation The Vess R2000 subsystem is shown with SFP transceivers installed. FC SAN NSPF management connections...

  • Page 77: Iscsi Storage Area Network (San)

    However, you can attach multiple cables to create redundant data paths or trunking. scsi sAn d Each Vess R2600 controller has four (4) RJ45 iSCSI data port connectors. See “iSCSI SAN data and management connections” on page 52. To establish the data path: 1.
  • Page 78 R2600ti R2600fi R2600i AnAgeMent Each Vess R2600 controller has one (1) Ethernet RJ45 management port connector. To establish the management path: 1. Connect Ethernet cables between the network connector on both host PCs or servers and the standard network switch.
  • Page 79 Vess R2000 Series Product Manual Promise Technologies iSCSI SAN data and management connections...

  • Page 80: Iscsi Direct Attached Storage (Das)

    • A standard network switch Each Vess R2600ti and Vess R2600i controller has four (4) RJ45 iSCSI data port connectors. See To establish the data path: 1. Connect an Ethernet cable between the iSCSI NIC in the host PC or server and an iSCSI data port on one of the RAID controller.
  • Page 81 Vess R2000 Series Product Manual Promise Technologies iSCSI DAS data and management connections...

  • Page 82: Iscsi With Jbod Expansion

    I/O module of the first JBOD unit. See “Vess R2600i with SAS JBOD expansion” on page 56 2. Connect the SAS expansion port on the right controller of the RAID subsystem to the SAS data IN port on the right I/O module of the first JBOD unit.
  • Page 83 Vess R2000 Series Product Manual Promise Technologies Vess R2600i with SAS JBOD expansion...
  • Page 84 Serial communication enables the terminal emulation application on your host PC or server to access the Vess Command Line Interface (CLI) to set up a network connection. The Vess R2000 Series package includes one RJ11-to-DB9 serial data cable for each controller.
  • Page 85 2. Plug in the power cables on all power cords to a suitable grounded power source. 3. To turn on the power to the Vess J2600 or Vess R2600 units, press the power button on the front of the left handle of the Vess R2600 devices. See “Front left view of Vess R2600” below for an illustration of the power button.

  • Page 86: Ehavior

    Product Manual Hardware Installation leD B ehAVIoR When the power is switched on, the LEDs on the right handle light up. See When boot-up is finished and the Vess R2600 is functioning normally: • When boot-up is finished and the Vess R2600 subsystem is functioning normally: • Power, Global Enclosure Status, and Global RAID Status LEDs display green continuously. • Controller Activity LED flashes green when there is controller activity. •...
  • Page 87 Vess R2000 Series Product Manual Promise Technologies Front right view of Vess R2600 Front Panel LEDs - Right side Power Global Enclosure Status Power Global RAID Status FRU Status Controller 1 Activity Controller 2 Activity Controller 2 Activity System Heartbeat...
  • Page 88 Product Manual Hardware Installation Disk Carrier LEDs - front of every carrier Drive Status Power / Activity The Vess R2600 spins up the disk drives sequentially to equalize power draw during start-up. After a few moments: • The Power/Activity LED displays blue when a physical drive is present. • The Drive Status LED displays green when the physical drive is configured as a member of a disk array or as a spare. When the physical drive is not configured, the LED is dark.
  • Page 89 Vess R2000 Series Product Manual Promise Technologies Psu & c Anel OOling The LEDs on the rear panel include LEDs on each cooling fan and each power supply. These LEDs will light green to indicate normal operation. A red LED indicates a problem or unit failure.
  • Page 90 Product Manual Hardware Installation oNtroller When boot-up is finished and the Vess R2600 subsystem is functioning normally: • Controller status LEDs display green continuously. • Ethernet LEDs display green or flash depending on your network connection. • The FC, iSCSI, SAS, and Expansion LEDs display green or flash during port activity. FC controller LEDs SAS Expansion Controller Status Dirty Cache FC Port Speed Note The controller LEDs on the FC and iSCSI controllers are the same except those that indicate network function.
  • Page 91 OntrOller ehAviOr When boot-up is finished and the Vess R2000 subsystem is functioning normally, the Controller status LED displays green continuously; the Management port LEDs display green or flash depending on your network connection; the FC, iSCSI, and SAS Expansion LEDs display green or flash during port activity.
  • Page 92 Now that the Vess R2000 subsystem is installed and connected, it is time to continue with setting up the storage arrays and perform other administration functions. You have a choice of user interfaces for management and administration of the Vess R2000. The administrator can choose to use WebPAM PROe, a web-based graphical user interface (GUI), or use the command line interfaces, or CLI.
  • Page 93 The screen displays: login as: administ rator administrator@vess password:******** ------------------------------------------------------------- Promise Vess Command Line Interface (CLI) Utility Version: X.XX.XXXX.XX Build Date: Xxx X, 2013 ------------------------------------------------------------- ------------------------------------------------------------- Type help or ? to display all the available commands Type menu to enter Menu Driven Configuration Utility ------------------------------------------------------------- administrator@cli>...
  • Page 94 “Choosing DHCP or a Static IP Address” on page 68 • “Accessing the MAC Address in the CLI” on page 69 • “Accessing the MAC Address in the CLU” on page 70 Choosing the appropriate IP addresses is essential to manage your Vess R2000 subsystem over a network. You must change the IP addresses of the subsystems as required for your environment. ip a eFault ddresses The default virtual management port IP addresses are set to: •...
  • Page 95 If you choose to enable DHCP, have your Network Administrator dedicate an IP address for the Vess R2000, linked to the Vess R2000’s MAC address. This action prevents the DHCP server from assigning a new IP address when the Vess R2000 restarts, with the result that users can no longer log in.
  • Page 96 Product Manual Setup MaC a CCessiNg the ddress iN the To access the MAC address in the CLI: At the command prompt, type net -a list -v and press Enter. The following information displays: administrator@cli> net -a list -v -------------------------------------------------------------- -------------- ActiveCtrlId: 1 Port: 1...

  • Page 97: Link Status

    Vess R2000 Series Product Manual Promise Technologies MaC a CCessiNg the ddress iN the To access the MAC address in the CLU: 1. At the CLI command prompt, type menu and press Enter. The CLU screen appears. 2. Highlight Network Management and press Enter.
  • Page 98 Product Manual Setup ettIng uP wIth the Setting up the Vess R2000 in the CLI includes these actions: • “Making Subsystem Date and Time Settings (CLI)” on page 71 • “Virtual Management Port Settings (CLI)” on page 72 • “Making Virtual Management Port Settings – Automatically (CLI)” on page 72 • “Making Virtual Management Port Settings – Manually under IPv4 (CLI)” on page 73 • “Making Virtual Management Port Settings – Manually under IPv6 (CLI)” on page 74 • “Maintenance Mode Settings (CLU)” • “Making Maintenance Mode Settings – Automatically (CLU)” • “Making Maintenance Mode Settings – Manually under IPv4 (CLU)” • “Making Maintenance Mode Settings – Manually under IPv6 (CLU)” akiNg ubsysteM ate aNd...
  • Page 99 Vess R2000 Series Product Manual Promise Technologies irtual aNageMeNt ettiNgs (cli) – A (cli) Aking irtuAl AnAgeMent ettings utOMAticAlly Automatic settings require a DHCP server on your network. DHCP is currently supported on IPv4 only. To enable automatic management port settings: net -a mod -f ipv4 -s “dhcp=enable”...
  • Page 100 Product Manual Setup – M 4 (cli) Aking irtuAl AnAgeMent ettings AnuAlly under To make IPv4 settings manually on the management port: net -a mod -f ipv4 -s 1. At the command prompt, type “ followed by: • primaryip= and the IP address , • primaryipmask= and the subnet mask , • primarydns= and the DNS server IP address , • gateway= and the Gateway server IP address “...
  • Page 101 To make IPv6 settings manually on the management port: 1. At the command prompt, type net -a enable -f ipv6 and press Enter to enable IPv6 on the Vess R2000. After a moment, the comand prompt reappears, indicating that your setting was successful.
  • Page 102 Maintenance mode is used in the event of a controller failure, or if there is a difference of some kind between two controller on a dual controller subsystem. In maintenance mode, the Vess goes offline and displays N/A under Readiness Status in the Component List in the Device menu tab. This circumstance requires intervention by the administrator.
  • Page 103 Vess R2000 Series Product Manual Promise Technologies 2. To verify the settings changes, at the command prompt, type net -a list -m and press Enter. The following information displays: administrator@cli> net -a list -m ------------------------------------------------------------------- --------- CtrlId: 1 Port: 1...
  • Page 104 Product Manual Setup – M 4 (cli) Aking AintenAnce ettings AnuAlly under You make these settings for one controller at a time. To make maintenance mode settings: 1. At the command prompt, type net -a mod -m -c 1 -s “ followed by: • primaryip= and the IP address , • primaryipmask= and the subnet mask , • primarydns= and the DNS server IP address ,...
  • Page 105 Vess R2000 Series Product Manual Promise Technologies 3. The following information displays: administrator@cli> net -a list -m ------------------------------------------------------------------- --------- CtrlId: 1 Port: 1 ProtocolFamily: IPv4(Enabled) DHCP: Disabled IP: 10.0.0.2 IPMask: 255.0.0.0 MAC: 00:01:55:30:65:E9 DNS: 0.0.0.0 Gateway: 0.0.0.0 CtrlId: 1 Port: 1...
  • Page 106 Product Manual Setup – M 6 (cli) Aking AintenAnce ettings AnuAlly under You make these settings for one controller at a time. To make maintenance mode settings: 1. At the command prompt, type net -a enable -f ipv6 -m -c 1 and press Enter to enable IPv6. After a moment, the comand prompt reappears, indicating that your setting was successful.
  • Page 107 Vess R2000 Series Product Manual Promise Technologies 1. To verify the settings, at the command prompt, type net -a list -m and press Enter. The following information displays: administrator@cli> net -a list -m ------------------------------------------------------------- -------------- CtrlId: 1 Port: 1 ProtocolFamily: IPv4(Enabled) DHCP: Disabled 10.0.0.2...
  • Page 108 1. Launch your browser. 2. In the browser address field, type in the virtual management port IP address of the Vess R2000 subsystem. Use the virtual management port IP address you set in the CLI (“Setting-up with the CLI” on page 71).
  • Page 109 Vess R2000 Series Product Manual Promise Technologies WebPAM PROe log-in screen with display language options Important PROMISE recommends that you change the Administrator’s default password immediately after setup is completed.
  • Page 110 After log-in, the WebPAM PROe opens with the Dashboard tab. WebPAM PROe Dashboard tab Release 2.0 of the Vess R2000 Series features NAS mode operation and continues to offer full SAN function. The default management interface displayed upon first accessing WebPAM PROe is for System Configuration, this is for setting up arrays and logical drives used for the SAN.
  • Page 111 Vess R2000 Series Product Manual Promise Technologies ReAtIng RRAyS AnD ogIcAl RIVeS On a newly activated RAID system, there are no disk arrays or logical drives. The term “disk array” includes arrays composed of hard disk drives or solid state drives.
  • Page 112 Product Manual Setup utoMatiC oNFiguratioN When you choose the Automatic option, the following parameters appear on the screen: • Disk Arrays – The number of logical drives, number of physical drives, ID of each physical drive, configurable capacity, and the media type (hard disk drives or solid state drives). • Logical Drives – The ID numbers of the logical drives, their RAID levels, capacity, sector size, and stripe size. • Spare Drives – The ID numbers of the logical drives, type (global or dedicated) revertible option (enabled or disabled) and media type. A hot spare drive is created for all RAID levels except RAID 0, when five or more unconfigured physical drives are available If you do NOT accept these parameters, use the Express or Advanced option to create your disk array. If you accept these parameters, click the Submit button, and then click the Finish button.
  • Page 113 Vess R2000 Series Product Manual Promise Technologies dVaNCed oNFiguratioN When you choose the Advanced option, the Create Disk Array menu appears. 1 – d rrAy reAtiOn 1. Enter your information and choose your options. • Enter a disk array alias in the field provided. • Check the box to enable Media Patrol • Check the box to enable Predictive Data Migration (PDM) • Check the box to enable Power Management...
  • Page 114 Product Manual Setup Advanced configuration - create logical drives 2 – l OgicAl rive reAtiOn 1. Enter your information and choose your options. • Enter a logical drive alias in the field provided. • Choose a RAID level from the drop-down menu. The choice of RAID levels depends on the number of physical drives in your array. • Note the Max: capacity value. Then enter a capacity value the field provided and choose a unit of measure from the drop-down menu. • Choose a stripe size from the drop-down menu. The choices are 64 KB, 128 KB, 256 KB, 512 KB, and 1 MB. • Choose a sector size from the drop-down menu. The choices are 512 B, 1 KB, 2 KB, and 4 KB. • Choose the Read Cache Policy from the drop-down menu The choices are Read Cache, Read Ahead (cache), and None. • Choose the Write Cache Policy from the drop-down menu - The choices are WriteThru (write through) and WriteBack. Write back requires a Read Cache or Read Ahead Read Cache Policy.
  • Page 115 Vess R2000 Series Product Manual Promise Technologies Advanced configuration - create spare drives 3 – s PAre rive reAtiOn Creating a spare drive is optional but highly recommended. 1. Enter your information and choose your options. • Check the Revertible box if you want this spare drive to be revertible.
  • Page 116 Product Manual Setup luN M NabliNg appiNg aNd askiNg These features are optional for each logical drive. The Enable LUN Mapping dialog box appears after you create a logical drive. To enable LUN Mapping: 1. Click the OK button in the Enable LUN Mapping dialog box. The LUN Mapping &...
  • Page 117 NterNet The above instructions cover connections between Vess R2000 and your company network. It is also possible to connect to a Vess R2000 from the Internet. Your MIS Administrator can tell you how to access your network from outside the firewall. Once you are logged...

  • Page 118: Webpam Proe - System Configuration

    Product Manual WebPAM PROe - System Configuration PAM PRo ySteM onfIguRAtIon This chapter contains the following topics: • “Logging into WebPAM PROe” on page 92 • “Choosing the Display Language” on page 93 • “Perusing the Interface” on page 94 • “Logging out of WebPAM PROe”...

  • Page 119: Logging Into Webpam Proe

    Vess R2000 Series Product Manual Promise Technologies paM pro oggiNg iNto 1. Launch your browser. 2. In the browser address field, type in the virtual management port IP address of the Vess R2600 subsystem. Use the IP address you set in the CLI (page 37) or CLU (page 41). Example: • WebPAM PROe uses a secure HTTP connection . https:// • Enter the IP address of the Vess R2600 ......

  • Page 120: Choosing The Display Language

    Product Manual WebPAM PROe - System Configuration hoosiNg the isplay aNguage WebPAM PROe displays in multiple languages. You choose the display language when you log in. If you are already logged in and you want to change the display language: 1.

  • Page 121: Perusing The Interface

    Vess R2000 Series Product Manual Promise Technologies erusiNg the NterFaCe The WebPAM PROe interface consists of a header and four tabs, each with specific functions. • Header Top left corner of the window: • Name of logged-in user • IP address – Virtual IP address of the RAID subsystem • Top right corner of the window • Save Service Report – Saves a detailed report to your Host PC • Help – Accesses the Help Welcome screen • Contact Us – Technical support contact information • About – Information about WebPAM PROe • Logout – Exits WebPAM PROe • Discovery tab...
  • Page 122 Product Manual WebPAM PROe - System Configuration • Dashboard tab • RAID subsystem model and type of enclosure • System status • Event information – Most recent NVRAM events • Storage overview – Capacities, number of devices • Device tab • Enclosure front and back views • Topology • Enclosure component list and settings • Physical drive management • UPS (unlimited power supply) management • Fibre Channel or iSCSI management • Storage tab • Wizard – Automatic or Advanced configuration • Disk array management • Logical drive management • Initiator management • LUN mapping and masking...

  • Page 123: Logging Out Of Webpam Proe

    Vess R2000 Series Product Manual Promise Technologies Web PAM PROe Main menu/Dashboard paM pro oggiNg out oF There are two ways to log out of WebPAM PROe: • Close your browser window • Click Logout on the WebPAM PROe banner Clicking Logout brings you back to the Login Screen.

  • Page 124: Viewing The Storage Network

    Product Manual WebPAM PROe - System Configuration IewIng the toRAge etwoRk To view the other subsystems on your Storage Network, click the Discovery tab at the left edge of the WebPAM PROe window. Discovery tab in Main menu oggiNg oNto a ubsysteM To log onto a subsystem in the list, double-click the subsystem.
  • Page 125 Vess R2000 Series Product Manual Promise Technologies ilteriNg the ubsysteM To filter the list, so it shows only specific subsystems, enter a characteristic into the Filter By field and press Enter. To filter by IP address, enter the IP routing prefix for the range you want to display. For example, typing “10.0” in the entry field reveals all subsystems with IP address beginning with the “10.0” prefix. eFreshiNg the To refresh the list, click the Refresh link.

  • Page 126: Managing Subsystems

    Product Manual WebPAM PROe - System Configuration AnAgIng uBSySteMS Subsystem management includes: • “Viewing Subsystem Information” on page 100 • “Making Subsystem Settings” on page 101 • “Locking or Unlocking the Subsystem” on page 101 • “Restoring Factory Default Settings” on page 103 • “Clearing Statistics” on page 104 • “Saving a Service Report” on page 105 • “Importing a Configuration Script” on page 107” • “Exporting a Configuration Script” on page 108 • “Restarting the Subsystem” on page 109 • “Shutting Down the Subsystem” on page 110 • “Restarting the Subsystem after a Shutdown” on page 110...
  • Page 127 Vess R2000 Series Product Manual Promise Technologies iewiNg ubsysteM NForMatioN To view subsystem information, click the Administration tab. The list of subsystems and host controllers displays. Subsystem information includes: • Alias, if assigned • Vendor • Model • WWN – World Wide Name • Serial number • Part number...
  • Page 128 Product Manual WebPAM PROe - System Configuration akiNg ubsysteM ettiNgs To make subsystem settings: 1. Click the Administration tab. 2. Click the Subsystem Information icon. 3. Click the Settings button. 4. Make changes as required: • Enter an alias or change the existing alias in the field provided. • Choose a redundancy type from the drop-down menu. The choices are Active-Active and Active-Standby • Check the box to enable Cache Mirroring (or uncheck to disable) 5.
  • Page 129 Vess R2000 Series Product Manual Promise Technologies esetting the To reset the lock with a new time: 1. Click the Administration tab. 2. Click the Subsystem Information icon. 3. Click the Lock / Unlock button. 4. In the Lock Time field, type a new lock time in minutes. 1440 minutes = 24 hours 5.
  • Page 130 Product Manual WebPAM PROe - System Configuration estoriNg aCtory eFault ettiNgs This feature restores settings to their default values. Caution Use this feature only when required and only on the settings that you must reset to default in order to set them correctly. To restore all settings to their default values: 1.

  • Page 131: C Learing S Tatistics

    Vess R2000 Series Product Manual Promise Technologies Factory Default Settings (by type) Firmware Software • Background activity settings • BGA scheduler settings • Account • Controller settings • Service settings • Windows (CIFS) • Enclosure settings • SNMP settings • UNIX/LINUX (NFS) • FC port settings...
  • Page 132 Product Manual WebPAM PROe - System Configuration aViNg a erViCe eport A Service Report is a detailed report covering the configuration and status of all components in your RAID system. A support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting. To save a Service Report file: 1. Click Save Service Report in the Header (very top of the web interface, next to the Help link). Information for the report is gathered and compiled. This action takes up to a few minutes, depending on the size of your RAID system 2. Click the Save File option, then click the Save button. The report saves to your Host PC as a compressed HTML file. 3. Double-click the downloaded file to decompress it. 4. Double-click the report to open it in your default browser. The Service Report includes the following topics: • About – Report utility • Battery Info – Cache backup batteries...
  • Page 133 Vess R2000 Series Product Manual Promise Technologies The Service Report includes the following topics, continued: • FC Stats Info • Service Setting – Email • Flash Image Version Info • Service Setting – Netsend • iSCSI Info • Service Setting – NTP • LDAP Info • Service Setting – SLP • LogDrive Info – Basic logical • Service Setting – SNMP drive information • Service Setting – SSH • LogDrive Dump Info – • Service Setting – Telnet Diagnostic information • Sessions Info • Logical Drive Verbose Info – Full • Spare Info – Basic spare...
  • Page 134 Technical Support. Importing a configuration script overwrites the current settings on your Vess R2600 subsystem. Or you can save the configuration from one Vess R2600 RAID subsystem, export it, and then import it to automatically configure your other Vess R2600 RAID subsystems. To import a configuration script: 1. Click the Administration tab.
  • Page 135 Vess R2000 Series Product Manual Promise Technologies xportiNg a oNFiguratioN Cript You can save the configuration from one Vess R2600 RAID subsystem, export it, and then import it to automatically configure your other Vess R2600 RAID subsystems. To export a configuration script: 1. Click the Administration tab. 2. Click the Import/Export icon.
  • Page 136 Product Manual WebPAM PROe - System Configuration estartiNg the ubsysteM This function shuts down the subsystem and then restarts it. To restart the subsystem: 1. Click the Administration tab. 2. Click the Subsystem Information icon. 3. Choose the option to apply the restart to the Subsystem, Controller 1 only or Controller 2 only. 4.
  • Page 137 Vess R2000 Series Product Manual Promise Technologies huttiNg owN the ubsysteM This function shuts down the RAID subsystem without restarting it. To shutdown the subsystem: 1. Click the Administration tab. 2. Click the Subsystem Information icon. 3. Choose the option to apply the shutdown to the Subsystem, Controller 1 only or Controller 2 only 4.

  • Page 138: Managing Raid Controllers

    Product Manual WebPAM PROe - System Configuration RAID c AnAgIng ontRolleRS RAID controller management includes: • “Viewing Controller Information” on page 112 • “Making Controller Settings” on page 113 • “Viewing Controller Statistics” on page 115 • “Locating a Controller” on page 116 • “Updating Firmware on a RAID Subsystem”...
  • Page 139 Vess R2000 Series Product Manual Promise Technologies iewiNg oNtroller NForMatioN To view controller information: 1. Click the Device tab. 2. Click the Component List icon. 3. Click the controller you want, then click the View button. Controller information includes: • Controller ID • Alias – If assigned • Readiness Status • Operational Status • Power On Time • SCSI Protocol Supported...
  • Page 140 Product Manual WebPAM PROe - System Configuration 4. Click the Advanced Information tab. Advanced controller information includes: • Slot 1 Memory Type • Slot 1 Memory Size • Slot 2 Memory Type • Slot 2 Memory Size • LUN Affinity * • ALUA * • Controller Role • Flash Type • Flash Size • NVRAM Type • NVRAM Size • Preferred Cache Line Size • Coercion * • Coercion Method * • SMART *...
  • Page 141 Vess R2000 Series Product Manual Promise Technologies 4. Make settings changes as required: • Enter, change or delete the alias in the Alias field. • LUN Affinity – Choose an enable/disable option from the drop-down menu. RAID controllers must be set to Active-Active. • ALUA – Choose an enable/disable option from the drop-down menu. RAID controllers must be set to Active-Active. See Making Subsystem Settings and “ALUA” • SMART Log – Check the box to enable or uncheck to disable. • SMART Polling Interval – Enter a value into the field, 1 to 1440 minutes • HDD Power Saving – Choose time periods from the drop-down menus. After an HDD has been idle for the set period of time: Power Saving Idle Time – Parks the read/write heads. Power Saving Standby Time – Lowers disk rotation speed.
  • Page 142 Product Manual WebPAM PROe - System Configuration Notes Power Management must be enabled on the disk array for the HDD Power Saving settings to be effective. See “Making Disk Array Settings” Power Management functions are limited to the features your HDDs actually support.
  • Page 143 Vess R2000 Series Product Manual Promise Technologies oCatiNg a oNtroller This feature causes the controller LEDs to blink for one minute to assist you in locating the controller on a RAID subsystem or JBOD expansion unit. To locate a controller: 1. Click the Device tab.
  • Page 144 WebPAM PROe - System Configuration raid s pdatiNg irMware oN a ubsysteM Use this function to flash (update) the firmware on the Vess R2600. Download the latest firmware image file from PROMISE support: http://www.promise.com/support/ and save it to your Host PC or TFTP server. Important Verify that no background activities are running on the RAID subsystem.
  • Page 145 Vess R2000 Series Product Manual Promise Technologies Warning Do NOT power off the RAID subsystem during the update! Do NOT move to any other screen until the firmware update operation is completed! When the update is completed a message tells you to reboot the subsystem, 8. Click the OK button. • If you chose the Disruptive Flash Method, the RAID subsystem and JBOD expansion units automatically restart. • If you chose the Non-Disruptive Flash Method, the system automatically flashes and restarts the RAID controllers one at a time. utOMAtic estArt If you did NOT check the NDIU box, the RAID subsystem and JBOD expansion units automatically restart. That action temporarily disrupts I/O operations and drops your WebPAM PROe connection.
  • Page 146 Product Manual WebPAM PROe - System Configuration iewiNg attery NForMatioN Batteries maintain power to the controller cache in the event of a power failure, thus protecting any data that has not been written to a physical drive. To view battery information: 1. Click the Device tab. 2. Click the Component List icon. 3. Click the battery you want, then click the View button. Battery information includes: • Battery ID • Operational status – Fully charged, recondition means a reconditioning is in process • Battery chemistry – LiON, etc.
  • Page 147 Vess R2000 Series Product Manual Promise Technologies eCoNditioNiNg a attery Batteries maintain power to the controller cache in the event of a power failure, thus protecting any data that has not been written to a physical drive. Reconditioning is the action of discharging and recharging a battery to preserve its capacity and performance. Reconditioning is a background activity, it might affect I/O performance. When the recondition is completed, the battery’s cycle count increments by one.
  • Page 148 3. Click the Buzzer and click the Settings button. 4. Uncheck the Enable Buzzer box. 5. Click the Save button. Note The alarm can also be muted by pressing the Mute Alarm button on the front left side of the Vess R2600 unit.

  • Page 149: Managing Enclosures

    Vess R2000 Series Product Manual Promise Technologies AnAgIng ncloSuReS Enclosure management includes the following functions: • “Viewing Enclosure Topology” on page 123 • “Viewing the Enclosures Summary” on page 125 • “Making Enclosure Settings” on page 126 • “Locating an Enclosure” on page 125 • “Viewing FRU VPD Information”...
  • Page 150 NClosure opology This feature displays the connection topology of the Vess R2600 subsystem. Topology refers to the manner in which the data paths among the enclosures are connected. There are three methods: • Individual Subsystem – A single subsystem •...
  • Page 151 Vess R2000 Series Product Manual Promise Technologies Topology display...
  • Page 152 Product Manual WebPAM PROe - System Configuration iewiNg the NClosures uMMary Enclosure Management includes information, status, settings and location. To access Enclosure Management: 1. Click the Device tab. 2. Click the Component List icon. The following information is shown: • Enclosure ID number • Status • Enclosure Type • Status Description (specific components in need of attention, if any) oCatiNg aN NClosure To locate an enclosure: 1.
  • Page 153 Vess R2000 Series Product Manual Promise Technologies iewiNg NClosure NForMatioN To view enclosure information: 1. Click the Device tab. 2. Click the Component List icon. 3. Click the Enclosure and click the View button. Enclosure information includes: • Enclosure ID •...
  • Page 154 Product Manual WebPAM PROe - System Configuration Fru Vpd i iewiNg NForMatioN FRU VPD refers to Vital Product Data (VPD) information about Field Replaceable Units (FRU) in the enclosure. The number and type of FRU depends on the subsystem model. To view FRU VPD information: 1.
  • Page 155 Vess R2000 Series Product Manual Promise Technologies iewiNg ooliNg tatus To view the status of the cooling units: 1. Click the Device tab. 2. Click the Component List icon. 3. Click the Enclosure and click the View button. 4. Scroll down to view the Blowers.
  • Page 156 Product Manual WebPAM PROe - System Configuration iewiNg oltage eNsor tatus To view the status of the voltage sensors: 1. Click the Device tab. 2. Click the Component List icon. 3. Click the Enclosure and click the View button. 4. Scroll down to view the Voltage Sensors. If any voltage is outside the Healthy Threshold values, a voltage malfunction in the enclosure is indicated in the Status column.

  • Page 157: Managing Ups Units

    • “Viewing UPS Information” on page 133 ups u iewiNg a ist oF Nits To view a list of UPS units supporting the Vess R2600: 1. Click the Device tab. 2. Click the UPS icon. Information in the UPS List includes: • ID – The ID number of the UPS • Status – OK means Normal.
  • Page 158 WebPAM PROe - System Configuration ups s akiNg ettiNgs These settings control how the Vess R2600 subsystem detects the UPS unit and responds to data reported by the UPS unit. To make UPS settings: 1. Click the Device tab. 2. Click the UPS icon.
  • Page 159 Vess R2000 Series Product Manual Promise Technologies of both methods. Note 2: Detection Setting must be set to Auto. If a UPS is detected, the settings changes to Enable. Note 3: The maximum recommended Loading Ratio varies among models of UPS units. The general range is 60% to 80%. Note 4: To specify UPS units by DNS names, ask your IT administrator to add the DNS names to the DNS server, before you make UPS settings.
  • Page 160 Product Manual WebPAM PROe - System Configuration ups i iewiNg NForMatioN To view information about a specific UPS unit: 1. Click the Device tab. 2. Click the UPS icon. 3. Mouse-over UPS and click the View button. UPS information includes: • UPS ID • Model Name • Serial Number • Firmware Version • Manufacture Date...

  • Page 161: Managing Network Connections

    • “Making Maintenance Mode Settings” on page 135 akiNg irtual aNageMeNt ettiNgs The Vess R2600 subsystem has a virtual management port, enabling you to log into a Vess R2600 with dual controllers using one IP address. Before you change settings, please See “About IP Addresses” on page 36. You initially made these settings during subsystem setup. You can change them later as required. Caution Changing virtual management port settings can interrupt your WebPAM PROe connection and require you to log in again.
  • Page 162 Product Manual WebPAM PROe - System Configuration akiNg aiNteNaNCe ettiNgs Each controller has its own IP addresses for access when the controller goes into maintenance mode. Before you change settings, please See “About IP Addresses” on page 67. To make maintenance mode settings: 1. Click the Administration tab. 2.

  • Page 163: Managing Users

    Vess R2000 Series Product Manual Promise Technologies AnAgIng SeRS User management includes: • “Viewing User Information” on page 136 • “Creating a User” on page 137 • “Making User Settings” on page 138 • “Changing User Passwords” on page 139 • “Deleting a User”...

  • Page 164: Creating A User

    Product Manual WebPAM PROe - System Configuration reatiNg a This action requires Administrator or Super User privileges. To create a user: 1. Click the Administration tab. 2. Click the User Management icon. 3. Click the Add User button. 4. In the Add User dialog box, enter the information in the fields provided: • Name – This is the user’s login name • Display Name • Password...

  • Page 165: Making User Settings

    Vess R2000 Series Product Manual Promise Technologies Important For this user to receive event notification, Click the new user and click the Subscription button. User Privileges Level Meaning Allows the user to See all status and settings but not to make any changes View Allows the user to perform maintenance tasks including Rebuilding, PDM, Media Patrol, Maintenance and Redundancy Check Allows the user to create (but not delete) disk arrays and logical drives, change RAID levels, change stripe size; change settings of components such as disk arrays, logical Power drives, physical drives, and the controller Allows the user full access to all functions including create and delete users and changing the settings of other users, and delete disk arrays and logical drives. Super The default “administrator” account is a Super User akiNg ettiNgs This action requires Administrator or a Super User privileges.

  • Page 166: Changing User Passwords

    Product Manual WebPAM PROe - System Configuration haNgiNg asswords This action requires Administrator or Super User privileges. To change a user’s password: 1. Click the Administration tab. 2. Click the User Management icon. 3. In the User list, click the user you want, then click Change Password. 4. In the Change Password dialog box, enter the information in the fields provided: • New Password • Retype Password 5.

  • Page 167: Deleting A User

    Vess R2000 Series Product Manual Promise Technologies eletiNg a This action requires Administrator or Super User privileges To delete a user: 1. Click the Administration tab. 2. Click the User Management icon. 3. In the User list, click the user you want, then click the Delete button. 4. In the Confirmation box, type the word “confirm” in the field provided and click the Confirm button.

  • Page 168: Importing A User Database

    You can save the user information and settings from one Vess R2600 RAID subsystem, export it, and then import it to automatically configure your other Vess R2600 RAID subsystems. Caution Importing a user database overwrites the current users and user settings on your Vess R2600 subsystem. To import a user database: 1. Click the Administration tab. 2. Click the Import/Export icon. 3. Click the Import option.

  • Page 169: Exporting A User Database

    Vess R2000 Series Product Manual Promise Technologies xportiNg a atabase You can save the user information and settings from one Vess R2600 RAID subsystem, export it, and then import it to automatically configure your other Vess R2600 RAID subsystems. To export a user database: 1. Click the Administration tab. 2. Click the Import/Export icon. 3. Click the Export option. 4. Choose User Database from the Type drop-down menu.

  • Page 170: Managing Background Activities

    Product Manual WebPAM PROe - System Configuration AnAgIng AckgRounD ctIVItIeS Background activity management includes: • “Viewing Current Background Activities” on page 144 • “Viewing Scheduled Background Activities” on page 144 • “Adding a Scheduled Background Activity” on page 144 • “Changing a Background Activity Schedule” on page 146 • “Enabling or Disabling a Scheduled Background Activity” on page 147 • “Deleting a Scheduled Background Activity” on page 148 • “Media Patrol” on page 149 • “Redundancy Check” on page 150 • “Initialization” on page 151 • “Rebuild” on page 152 • “Migration” on page 153 • “PDM” on page 154 • “Transition” on page 155 •...

  • Page 171: Viewing Current Background Activities

    Vess R2000 Series Product Manual Promise Technologies iewiNg urreNt aCkgrouNd CtiVities To view a list of current background activities: 1. Click the Administration tab. 2. Click the Background Activities icon. The list of background appears. Currently running activities show a progress bar.
  • Page 172 Product Manual WebPAM PROe - System Configuration 7. Choose the option for the activity you want: • Media Patrol • Redundancy Check • Spare Check • Battery Recondition 8. Choose a Start Time from the drop-down menus. The menus have a 24-hour clock. 9. Choose a Recurrence Pattern option, daily, weekly, or monthly. • For the Daily option, enter an interval in the Every field.

  • Page 173: Changing A Background Activity Schedule

    Vess R2000 Series Product Manual Promise Technologies haNgiNg a aCkgrouNd CtiVity Chedule To change an existing scheduled background activity: 1. Click the Administration tab. 2. Click the Background Activities icon. The list of background appears. 3. Click the Scheduler button.

  • Page 174: Enabling Or Disabling A Scheduled Background Activity

    Product Manual WebPAM PROe - System Configuration NabliNg or isabliNg a Cheduled aCkgrouNd CtiVity Background activity schedules are enabled by default when you create the schedule. If you want to stop a background activity now but plan to use it again in the future, disable the scheduled activity rather than deleting it. To enable or disable change an existing scheduled background activity: 1.

  • Page 175: Deleting A Scheduled Background Activity

    Vess R2000 Series Product Manual Promise Technologies eletiNg a Cheduled aCkgrouNd CtiVity To change an existing scheduled background activity: 1. Click the Administration tab. 2. Click the Background Activities icon. The list of background appears. 3. Click the Scheduler button.

  • Page 176: Media Patrol

    Product Manual WebPAM PROe - System Configuration edia atrol Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks are enabled by default on all disk arrays and spare drives. Media Patrol is concerned with the media itself, not the data recorded on the media. If Media Patrol encounters a critical error, it triggers PDM if PDM is enabled on the disk array.

  • Page 177: Redundancy Check

    Vess R2000 Series Product Manual Promise Technologies eduNdaNCy heCk Redundancy Check is a routine maintenance procedure for fault-tolerant disk arrays (those with redundancy) that ensures all the data matches exactly. Redundancy Check can also correct inconsistencies. See “Redundancy Check on a Logical Drive” on page 207.

  • Page 178: Initialization

    Product Manual WebPAM PROe - System Configuration NitializatioN Technically speaking, Initialization is a foreground activity, as you cannot access a logical drive while it is initiating. Initialization is normally done to logical drives after they are created from a disk array. Initialization sets all data bits in the logical drive to zero. The action is useful because there may be residual data on the logical drives left behind from earlier configurations. For this reason, Initialization is recommended whenever you create a logical drive.

  • Page 179: Rebuild

    Vess R2000 Series Product Manual Promise Technologies ebuild When you rebuild a disk array, you are actually rebuilding the data on one physical drive. • When a physical drive in a disk array fails and a spare drive of adequate capacity is available, the disk array begins to rebuild automatically using the spare drive. • If there is no spare drive of adequate capacity, but the Auto Rebuild function is ENABLED, the disk array begins to rebuild automatically as soon as you remove the failed physical drive and install an unconfigured physical drive in the same slot. See “Making Rebuild Settings” below. • If there is no spare drive of adequate capacity and the Auto Rebuild function is DISABLED, you must replace the failed drive with an unconfigured physical drive, then perform a Manual Rebuild.

  • Page 180: Migration

    Product Manual WebPAM PROe - System Configuration igratioN The term “Migration” means either or both of the following: • Change the RAID level of a logical drive. • Expand the storage capacity of a logical drive. See “Migrating a Logical Drive’s RAID Level” on page 208 and “RAID Level Migration” on page 569. Aking igrAtiOn ettings...

  • Page 181: Pdm

    Vess R2000 Series Product Manual Promise Technologies Predictive Data Migration (PDM) is the migration of data from the suspect physical drive to a spare drive, similar to rebuilding a logical drive. But unlike Rebuilding, PDM constantly monitors your physical drives and automatically copies your data to a spare drive before the physical drive fails and your logical drive goes Critical.

  • Page 182: Transition

    Product Manual WebPAM PROe - System Configuration raNsitioN Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non-revertible spare drive. See “Running a Transition on a Spare Drive” on page 217. Aking rAnsitiOn ettings...

  • Page 183: Synchronization

    Vess R2000 Series Product Manual Promise Technologies yNChroNizatioN Synchronization is automatically applied to redundant logical drives when they are created. Synchronization recalculates the redundancy data to ensure that the working data on the physical drives is properly in sync. Mouse-over on the logical drive, click the View button, and look under Logical Drive Information beside the line that says Synchronized.

  • Page 184: Managing Storage Services

    Product Manual WebPAM PROe - System Configuration AnAgIng toRAge eRVIceS Storage service management includes: • “Viewing a List of Services” below • “Email Service” on page 158 • “Telnet Service” on page 160 • “SSH Service” on page 162 • “SNMP Service” on page 164 • “Netsend Service” on page 167 iewiNg a ist oF erViCes This feature displays all software services running on the RAID subsystem. To view the list of software services: 1.
  • Page 185 Vess R2000 Series Product Manual Promise Technologies Mail erViCe Email service enables the RAID subsystem to send you Email messages about events and status changes. By default, Email service is set to Automatic. tOPPing MAil ervice To stop the Email service: 1. Click the Administration tab.
  • Page 186 Product Manual WebPAM PROe - System Configuration Aking MAil ettings To change Email service settings: 1. Click the Administration tab. 2. Click the Services icon. Settings 3. Click the Email service and click the button. 4. Make settings changes as required: • Choose a startup type, Automatic – (default) Starts and runs with the subsystem.
  • Page 187 Vess R2000 Series Product Manual Promise Technologies elNet erViCe Telnet service enables you to access the RAID subsystem’s Command Line Interface (CLI) through a network connection. tOPPing elnet ervice To stop the Telnet service: 1. Click the Administration tab. 2. Click the Services icon.
  • Page 188 Product Manual WebPAM PROe - System Configuration Aking elnet ettings To change Telnet service settings: 1. Click the Administration tab. 2. Click the Services icon. 3. Click Telnet service and click the Settings button. 4. Make settings changes as required: • Choose a startup type, Automatic – Starts and runs with the subsystem.
  • Page 189 Vess R2000 Series Product Manual Promise Technologies ssh s erViCe Secure Shell (SSH) service enables you to access the subsystem’s Command Line Interface (CLI) through a network connection. ssh s tOPPing ervice To stop SSH service: 1. Click the Administration tab.
  • Page 190 Product Manual WebPAM PROe - System Configuration ssh s Aking ettings To change SSH service settings: 1. Click the Administration tab. 2. Click the Services icon. 3. Click the SSH service and click the Settings button. 4. Make settings changes as required: • Choose a startup type, Automatic – (default) Starts and runs with the subsystem.
  • Page 191 Vess R2000 Series Product Manual Promise Technologies sNMp s erViCe Simple Network Management Protocol (SNMP) service enables the SNMP browser to obtain information from the RAID subsystem. The Trap Sink is where SNMP events are sent and can be viewed.
  • Page 192 Product Manual WebPAM PROe - System Configuration snMP s Aking ettings To change SNMP service settings: 1. Click the Administration tab. 2. Click the Services icon. 3. Click the SNMP service and click the Settings button. 4. Make settings changes as required: • Choose a startup type, Automatic – (default) Starts and runs with the subsystem.
  • Page 193 Vess R2000 Series Product Manual Promise Technologies snMP t eleting An To delete a trap sink: 1. Click the Administration tab. 2. Click the Services icon. 3. Click SNMP service and click the Settings button. 4. In the Trap Sink list and click the Trap Sink you want to delete.
  • Page 194 Product Manual WebPAM PROe - System Configuration etseNd erViCe Netsend service sends RAID subsystem events in the form of text messages to the Host PC and other networked PCs configured to receive Netsend event messages by setting up Netsend server accounts. This service is set to Manual startup by default. It does not run unless you start it manually or change the startup type to Automatic.
  • Page 195 Vess R2000 Series Product Manual Promise Technologies Aking etsend ettings To change Netsend service settings: 1. Click the Administration tab. 2. Click the Services icon. 3. Click the Netsend service and click the Settings button. 4. Choose a startup type, • Automatic – Starts and runs with the subsystem. • Manual – (default) You start the service when you need it.
  • Page 196 Product Manual WebPAM PROe - System Configuration Event Severity Levels Level Description Fatal Non-recoverable error or failure has occurred. Critical Action is needed now and the implications of the condition are serious. Major Action is needed now. Minor Action is needed but the condition is not a serious at this time. Warning User can decide whether or not action is required. Information Information only, no action is required. eleting etsend erver ccOunts To delete a Netsend server account: 1. Click the Administration tab. 2.

  • Page 197: Working With The Event Viewer

    Vess R2000 Series Product Manual Promise Technologies oRkIng wIth the Vent IeweR Working with the Event Viewer includes the following functions: • “Viewing Runtime Events” on page 171 • “Saving Runtime Events” on page 171 • “Clearing Runtime Events” on page 172 • “Viewing NVRAM Events”...
  • Page 198 Product Manual WebPAM PROe - System Configuration iewiNg uNtiMe VeNts To display Runtime Events: 1. Click the Administration tab. 2. Click the Events icon. The log of Runtime Events appears. Events are added to the top of the list. Each item includes: • Index number – Begins with 0 at system startup.
  • Page 199 Vess R2000 Series Product Manual Promise Technologies leariNg uNtiMe VeNts To clear the Runtime Events log: 1. Click the Administration tab. 2. Click the Events icon. 3. Click the Clear button. 4. In the Confirmation box, type the word “confirm” in the field provided and click the Confirm button. NVraM e iewiNg VeNts This screen displays a list of and information about the most important events over multiple subsystem startups.
  • Page 200 Product Manual WebPAM PROe - System Configuration NVraM e aViNg VeNts This feature saves a plain text file of NVRAM events to your host PC or server using your browser. To save NVRAM Events: 1. Click the Administration tab. 2. Click the Events icon. 3. Click the NVRAM Events button. 4. Click the Save button. 5. Follow your browser’s procedure to save the event file to the desired location. NVraM e leariNg VeNts To clear the Runtime Events log:...

  • Page 201: Monitoring Performance

    The Performance Monitor displays real-time performance statistics for logical drives, physical drives, and Fibre Channel or iSCSI data ports. The vertical scale adjusts dynamically to accommodate the statistical data. Because it reports performance in real-time, to see data in the monitor, there must be I/O data activity taking place between the Vess R2600 subsystem and the Host. To monitor performance: 1. Click the Administration tab. 2. Click the Performance Monitor icon. Follow the instructions below for the menu category you want to view.
  • Page 202 Product Manual WebPAM PROe - System Configuration Physical Drive 1. Under Physical Drive, choose the metric you want to see from the Measurement drop-down menu. • Bandwidth in MB/s • Maximum latency in ms • Average latency in ms • Minimum latency in ms • I/Os per second 2. Click the Select Physical Drives button and check the boxes for the physical drives you want to see. • Total of all physical drives • Up to 8 individual physical drives Port...
  • Page 203 The vertical scale adjusts dynamically to accommodate the statistical data. Because it reports performance in real-time, to see data in the monitor, there must be I/O data activity taking place between the Vess R2600 subsystem and the Host. To monitor performance and power use: 1. Click the Administration tab. 2. Click the PSU Wattage Monitor icon.

  • Page 204: Managing Physical Drives

    Product Manual WebPAM PROe - System Configuration AnAgIng hySIcAl RIVeS Physical drive management includes: For physical disk troubleshooting, see “Physical Drive Problems” on page 631. • “Viewing a List of Physical Drives” on page 178 • Viewing “Viewing Physical Drive Information” on page 178 • “Making Global Physical Drive Settings” on page 180 • “Making Individual Physical Drive Settings”...

  • Page 205: Viewing A List Of Physical Drives

    Vess R2000 Series Product Manual Promise Technologies iewiNg a ist oF hysiCal riVes To view a list of physical drives in the RAID system: 1. Click the Device tab. 2. Click the Physical Drive icon. The list of enclosures and the physical drives inside them displays.
  • Page 206 Product Manual WebPAM PROe - System Configuration 3. Click the physical drive you want, then click the View button. Physical drive information includes: • Model - Model of PROMISE system • Configuration – Array number and sequence number, spare number, • Physical Drive ID – ID number Model – Make and model of the drive of the physical drive • Drive Interface – SATA 1.5Gb/s or • Location – Enclosure number 3Gb/s, SAS 3Gb/s or 6Gb/s and slot number • Serial Number – Serial number of the drive • Alias – If assigned • Firmware Version – Firmware • Physical Capacity – Total capacity in GB version on the drive • Configurable Capacity – • Protocol Version – ATA/ATAPI Usable capacity in GB or SCSI protocol version...

  • Page 207: Making Global Physical Drive Settings

    Vess R2000 Series Product Manual Promise Technologies Advanced information for SAS physical drives includes: • Read Cache – Enabled or disabled • Port 1 SAS Address • Read Cache Support – Yes or No • Port 2 Negotiated Physical Drive Speed • Write Cache – Enabled or disabled • Port 2 SAS Address • Write Cache Support – Yes or No • Drive Temperature in ºC • Enable Read Look Ahead Support – Yes or No • Drive Reference Temperature in ºC • Read Look Ahead Cache – • Power Saving Level –...

  • Page 208: Making Individual Physical Drive Settings

    Product Manual WebPAM PROe - System Configuration akiNg NdiVidual hysiCal riVe ettiNgs To make individual physical drive settings: 1. Click the Device tab. 2. Click the Physical Drive icon. 3. Click the physical drive you want, then click the Settings button. 4. On the Settings tab: • Enter, change, or delete the alias in the Alias field. 5. On the SMART Log Settings tab: • Check the box to enable the SMART log.

  • Page 209: Viewing Physical Drive Statistics

    Vess R2000 Series Product Manual Promise Technologies iewiNg hysiCal riVe tatistiCs To view physical drive statistics: 1. Click the Device tab. 2. Click the Physical Drive icon. 3. Click the physical drive you want, then click the View button. 4. Click the Statistics tab. Physical drive statistics include • Data Transferred • Write I/O Request – Number of requests...

  • Page 210: Viewing Physical Drive Smart Log Information

    Product Manual WebPAM PROe - System Configuration sMart l iewiNg hysiCal riVe NForMatioN To view physical drive SMART Log information: 1. Click the Device tab. 2. Click the Physical Drive icon. 3. Click the physical drive you want, then click the View button. 4. Click the SMART Log tab. SMART Log information includes: • In progress • Current Temperature...

  • Page 211: Saving The Physical Drive Smart Log

    Vess R2000 Series Product Manual Promise Technologies sMart l aViNg the hysiCal riVe To save the physical drive SMART Log: 1. Click the Device tab. 2. Click the Physical Drive icon. 3. Click the physical drive you want, then click the View button. 4. Click the SMART Log tab.

  • Page 212: Forcing A Physical Drive Offline

    Product Manual WebPAM PROe - System Configuration orCiNg a hysiCal riVe FFliNe This feature applies only to physical drives assigned to disk arrays. Caution Forcing a physical drive offline is likely to cause data loss. Back up your data before you proceed. Use this function only when required.

  • Page 213: Clearing A Stale Or A Pfa Condition

    Vess R2000 Series Product Manual Promise Technologies pFa C leariNg a tale or a oNditioN This procedure is used to clear configuration data on a physical drive; or if the physical drive is stale or the has errors putting it in PFA status. Stale – The physical drive contains obsolete disk array information. PFA – The physical drive has errors resulting in a prediction of failure.

  • Page 214: Managing Disk Arrays

    Product Manual WebPAM PROe - System Configuration AnAgIng RRAyS For disk array troubleshooting, see “” on page 631. Disk array management includes: • “Viewing a List of Disk Arrays” on page 187 • “Creating a Disk Array Manually” on page 189 • “Creating a Disk Array with the Wizard” on page 190 •...
  • Page 215 Vess R2000 Series Product Manual Promise Technologies iewiNg rray NForMatioN To view disk array information: 1. Click the Storage tab. 2. Click the Disk Array icon. The list of disk arrays appears. 3. Click the disk array you want, then click the View button. Array information displays, including: • ID – DA0, DA1, DA2, etc. • Alias – If assigned • Operational Status – OK is normal...

  • Page 216: Creating A Disk Array Manually

    Product Manual WebPAM PROe - System Configuration rrAy PerAtiOnAl tAtus • OK – This is the normal state of a logical drive. When a logical drive is Functional, it is ready for immediate use. For RAID Levels other than RAID 0 (Striping), the logical drive has full redundancy. • Synchronizing – This condition is temporary. Synchronizing is a maintenance function that verifies the integrity of data and redundancy in the logical drive. When a logical drive is Synchronizing, it functions and your data is available. However, access is slower due to the synchronizing operation. • Critical/Degraded – This condition arises as the result of a physical drive failure. A degraded logical drive still functions and your data is still available. However, the logical drive has lost redundancy (fault tolerance). You must determine the cause of the problem and correct it. • Rebuilding – This condition is temporary. When a physical drive has been replaced, the logical drive automatically begins rebuilding in order to restore redundancy (fault tolerance).

  • Page 217: Creating A Disk Array With The Wizard

    Vess R2000 Series Product Manual Promise Technologies 4. Accept the defaults or make changes: • Enter an alias in the Alias field Maximum of 32 characters; letters, numbers, space between characters, and underline. • Media Patrol – Uncheck to disable on this array. • PDM – Uncheck to disable on this array. • Power Management – Uncheck to disable on this array. • Choose a media type – Hard disk drive (HDD) or solid state drive (SSD) Important All physical drives in an array must be the same media type, i.e. all HDD or all SDD. 5. In the Select Physical Drives diagram, click the drives to add them to your array. Look for drives with a green LED dark, a blue LED lit, and no crosshatching over the carrier.

  • Page 218: Deleting A Disk Array

    Product Manual WebPAM PROe - System Configuration eletiNg a rray Caution If you delete a disk array, you also delete any logical drives that belong to it, along with the data in those logical drives. Back up any important data before deleting a disk array. This action requires Administrator or Super User privileges.

  • Page 219: Making Disk Array Settings

    Vess R2000 Series Product Manual Promise Technologies akiNg rray ettiNgs To make disk array settings: 1. Click the Storage tab. 2. Click the Disk Array icon. The list of disk arrays appears. 3. Click the disk array you want, then click the Settings button. 4. Make settings changes as required: • Enter, change or delete the alias in the Alias field...
  • Page 220 Product Manual WebPAM PROe - System Configuration uNNiNg edia atrol oN a rray Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. If Media Patrol encounters a critical error, it triggers PDM if PDM is enabled on the disk array. For more information, see “Media Patrol” on page 549 and “PDM” on page 550. unning ediA AtrOl...

  • Page 221: Running Pdm On A Disk Array

    Vess R2000 Series Product Manual Promise Technologies uNNiNg oN a rray Predictive Data Migration (PDM) is the migration of data from the suspect disk drive to a spare disk drive. For more information, see “PDM” on page 550. unning To run PDM on a disk array: 1.

  • Page 222: Preparing A Disk Array For Transport

    Product Manual WebPAM PROe - System Configuration repariNg a rray For raNsport This feature prepares the physical drives that make up the disk array to be removed from the enclosure and installed in a different location. To prepare a disk array for transport: 1.
  • Page 223 Vess R2000 Series Product Manual Promise Technologies erfOrMing A AnuAl ebuild To perform a manual rebuild: 1. Click the Administration tab. 2. Click the Background Activities icon. The list of background activities appears. 3. Mouse-over Rebuild and click the Start button.

  • Page 224: Managing Logical Drives

    Product Manual WebPAM PROe - System Configuration AnAgIng ogIcAl RIVeS Logical drive management includes: • “Viewing a List of Logical Drives” on page 198 • “Viewing Logical Drive Information” on page 198 • “Viewing Logical Drive Check Tables” on page 201 • “Creating a Logical Drive Manually”...
  • Page 225 Vess R2000 Series Product Manual Promise Technologies iewiNg a ist oF ogiCal riVes To view a list of logical drives: 1. Click the Storage tab. 2. Click the Logical Drive icon. The list of logical drives appears. Logical Drive information includes: • ID – LD0, LD1, LD2, etc.
  • Page 226 Product Manual WebPAM PROe - System Configuration 3. Click the logical drive you want, then click the View button. Logical Drive information displays, including: • ID – LD0, LD1, LD2, etc. • Alias – If assigned • Array ID –- ID number of the disk array where this logical drive was created • RAID Level – Set when the logical drive was created • Operational Status – OK means normal • Capacity – Data capacity of the logical drive • Number of Axles – For RAID 10, 2 axles. For RAID 50 and 60, 2 or more axles • Physical Capacity – Data capacity of the physical drives • Number of Physical Drives – The number of physical drives in the disk array • Stripe size – Set at logical drive creation • Read Policy – Adjustable • Sector size – Set at logical drive creation • Write Policy – Adjustable...
  • Page 227 Vess R2000 Series Product Manual Promise Technologies iewiNg ogiCal riVe tatistiCs To view logical drive statistics: 1. Click the Storage tab. 2. Click the Logical Drive icon. The list of logical drives appears. 3. Click the logical drive you want, then click the View button. 4. Click the Statistics tab.
  • Page 228 Product Manual WebPAM PROe - System Configuration iewiNg ogiCal riVe heCk ables This feature enables you to view error tables. Use this information to evaluate the integrity of the logical drive and to determine whether corrective action is needed. To view logical drive check tables: 1.
  • Page 229 Vess R2000 Series Product Manual Promise Technologies reatiNg a ogiCal riVe aNually This feature creates a logical drive only. You can also use the Wizard to create a disk array with logical drives and spare drives at the same time.
  • Page 230 Product Manual WebPAM PROe - System Configuration If there is capacity remaining, you can create an additional logical drive. 11. When you are finished, click the Submit button. The new logical drive or drives appear in the logical drive list. New logical drives are automatically synchronized. You can access the logical drive during synchronization. eletiNg a ogiCal riVe Caution If you delete a logical drive, you also delete all the data in the logical...
  • Page 231 Vess R2000 Series Product Manual Promise Technologies akiNg ogiCal riVe ettiNgs To make logical drive settings: 1. Click the Storage tab. 2. Click the Logical Drive icon. The list of logical drives appears. 3. Click the logical drive you want, then click the Settings button. 4. Make settings changes as required: • Enter, change, or delete the alias in the Alias field.
  • Page 232 Product Manual WebPAM PROe - System Configuration oCatiNg a ogiCal riVe This feature causes the drive carrier LEDs to flash for one minute to assist you in locating the physical drives that make up this logical drive. To locate a logical drive: 1. Click the Storage tab. 2. Click the Logical Drive icon. The list of logical drives appears. 3.
  • Page 233 Vess R2000 Series Product Manual Promise Technologies NitializiNg a ogiCal riVe Initialization is normally done to logical drives after they are created from a disk array. Warning When you initialize a logical drive, all the data on the logical drive is lost.
  • Page 234 Product Manual WebPAM PROe - System Configuration eduNdaNCy heCk oN a ogiCal riVe Redundancy Check is a routine maintenance procedure for fault-tolerant disk arrays (those with redundancy) that ensures all the data matches exactly. Redundancy Check can also correct inconsistencies. To run Redundancy Check on a logical drive: 1.
  • Page 235 Vess R2000 Series Product Manual Promise Technologies ’ raid l igratiNg a ogiCal riVe eVel The term “Migration” means either or both of the following: • Change the RAID level of a logical drive. • Expand the storage capacity of a logical drive.
  • Page 236 Product Manual WebPAM PROe - System Configuration igrAting A OgicAl rive To migrate a logical drive: 1. Click the Administration tab. 2. Click the Background Activities icon. The list of background activities appears. 3. Mouse-over Migrate and click the Start button. 4.
  • Page 237 Vess R2000 Series Product Manual Promise Technologies luN C reatiNg a loNe A LUN clone is an exact copy of the original LUN or logical drive, including all the data it contains, at one point in time. Use a LUN clone as a backup or to copy a LUN from one system to another. A LUN clone has the same capacity, stripe size, read and write policies as the original LUN. However, the LUN clone can be a different RAID level. The choice of RAID levels depends on the disk array. And if you have multiple disk arrays, you can create the LUN clone on a different disk array than the original LUN.
  • Page 238 Product Manual WebPAM PROe - System Configuration To create a LUN clone of a logical drive: 1. Click the Storage tab. 2. Click the Logical Drive icon. The Logical Drive list appears. 3. Click the logical drive you want, then click the LUN Clone to DA button to clone the LUN to a Disk Array or LUN Clone to LD button to clone the LUN to a Logical Drive.

  • Page 239: Managing Spare Drives

    Vess R2000 Series Product Manual Promise Technologies AnAgIng PARe RIVeS Spare drive management includes: • “Viewing a List of Spare Drives” on page 212 • “Viewing Spare Drive Information” on page 213 • “Creating a Spare Drive Manually” on page 214 • “Deleting a Spare Drive”...

  • Page 240: Viewing Spare Drive Information

    Product Manual WebPAM PROe - System Configuration iewiNg pare riVe NForMatioN To view spare drive information: 1. Click the Storage tab. 2. Click the Spare Drive icon. The list of spare drives appears. 3. Click the spare drive you want, then click the View button. Spare Drive information displays, including: • Spare Drive ID – Spare0, Spare1, etc. • Physical Drive ID – ID number of the physical drive chosen for this spare • Operational Status – OK means normal • Spare Type – Global or Dedicated...

  • Page 241: Creating A Spare Drive Manually

    Vess R2000 Series Product Manual Promise Technologies reatiNg a pare riVe aNually This feature creates a spare drive only. You can also use the Wizard to create a disk array with logical drives and spare drives at the same time.

  • Page 242: Deleting A Spare Drive

    Product Manual WebPAM PROe - System Configuration eletiNg a pare riVe This action requires Administrator or a Super User privileges. To delete a spare drive: 1. Click the Storage tab. 2. Click the Spare Drive icon. 3. Click the spare drive you want, then click the Delete button. 4. In the Confirmation box, type the word “confirm” in the field provided and click the Confirm button. akiNg pare riVe...

  • Page 243: Locating A Spare Drive

    Vess R2000 Series Product Manual Promise Technologies oCatiNg a pare riVe Spare drives are located in the same way as individual physical drives. To locate a spare drive: 1. Click the Storage tab. 2. Click the Spare Drive icon. The list of spare drives appears.

  • Page 244: Running A Transition On A Spare Drive

    Product Manual WebPAM PROe - System Configuration uNNiNg a raNsitioN oN a pare riVe Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non-revertible spare. You must specify an unconfigured physical drive of the same or larger capacity and same media type as the revertible spare drive. See “Transition”...

  • Page 245: Managing Initiators

    Nitiators The Vess R2600’s initiator list displays initiators available for mapping to a LUN or logical drive. You must add initiators to the Vess R2600’s initiator list to make them available for mapping to a LUN. To view a list of initiators: 1.
  • Page 246 Product Manual WebPAM PROe - System Configuration FC i ddiNg aN Nitiator You must add an initiator to the Vess R2600’s initiator list in order to map your LUN or logical drive to the initiator. 1: i ethOd nPutting the nitiAtOr This action requires Administrator or Super User privileges.
  • Page 247 This action requires Administrator or Super User privileges. To delete an FC initiator: 1. Click the Storage tab. 2. Click the Initiator icon. 3. Click the initiator you want, then click the Delete button. 4. In the Confirmation box, type the word “confirm” in the field provided and click the Confirm button The initiator is removed from Vess R2600’s initiator list.
  • Page 248 Product Manual WebPAM PROe - System Configuration sCsi i ddiNg aN i Nitiator To add an iSCSI initiator to the list: 1. Click the Storage tab. 2. Click the Initiator icon. 3. Click the Add Initiator button. 4. Input the initiator name in the fields provided. An iSCSI initiator name is the iSCSI name of the initiator device, composed of a single text string. Example: iqn.1991-05.com.microsoft:promise-29353b7.

  • Page 249: Managing Luns

    Vess R2000 Series Product Manual Promise Technologies AnAgIng LUN management includes: • “Viewing a List of LUN Maps” on page 222 • “LUN Mapping and Masking” on page 222 • “Adding a LUN Map” on page 223 • “Editing a LUN Map” on page 224 • “Enabling and Disabling LUN Masking”...
  • Page 250 Product Manual WebPAM PROe - System Configuration luN M ddiNg a For FC systems or iSCSI systems, you can set up an Initiator LUN map. A maximum of 256 logical drives can be mapped to an FC initiator or an iSCSI initiator. To assign a LUN to an initiator, add the initiator first. See “Adding an FC Initiator” on page 219 or “Adding an iSCSI Initiator” on page 221. LUN masking must be enabled in order to map a LUN.
  • Page 251 Vess R2000 Series Product Manual Promise Technologies < 7. Click a logical drive to highlight it. Then click the button to assign the logical drive to an initiator or port. << Or click the button to assign all logical drives to an initiator or port.
  • Page 252 Product Manual WebPAM PROe - System Configuration luN M eletiNg a Deleting a LUN map prevents the initiator from accessing the LUN while LUN masking is enabled. To delete a LUN map: 1. Click the Storage tab. 2. Click the LUN Mapping & Masking icon. The list of LUN maps appears.

  • Page 253: Managing Fibre Channel Connections

    Vess R2000 Series Product Manual Promise Technologies AnAgIng IBRe hAnnel onnectIonS Fibre Channel management includes: • “Viewing FC Node Information” on page 227 • “Viewing FC Port Information” on page 227 • “Making FC Port Settings” on page 228 • “Viewing FC Port Statistics” on page 229 • “Viewing a List of FC Initiators on the Fabric”...
  • Page 254 Product Manual WebPAM PROe - System Configuration FC N iewiNg NForMatioN To view Fibre Channel node information: 1. Click the Device tab. 2. Click the FC Management icon. 3. Click the Node tab. Node information includes: • Worldwide Node Name (WWNN) • Maximum Frame Size • Supported FC Class • Supported speeds...
  • Page 255 Vess R2000 Series Product Manual Promise Technologies Port information includes: • FC Port ID - FC port number • Location - Controller ID number • State - Link status • Identifier - (hexadecimal) • Topology Attached • Alias WWPN - • WWNN - World Wide Node Name • WWPN - Worldwide Port Name...
  • Page 256 Product Manual WebPAM PROe - System Configuration Note In some cases, HBA settings to N-Port only work if connected to the switch. Refer to your HBA manual for more information. FC p iewiNg tatistiCs To view Fibre Channel port statistics: 1. Click the Device tab. 2. Click the FC Management icon. 3. Click the Statistics tab. 4.
  • Page 257 FC l iewiNg a ist oF ogged eViCes Logged-in devices refers to all Fibre Channel devices currently logged into the Vess R2600. The device list includes: • FC ports • FC switches, if attached • FC initiators To view a list FC logged-in devices: 1.

  • Page 258: Managing Iscsi Connections

    Product Manual WebPAM PROe - System Configuration ScSI c AnAgIng I onnectIonS iSCSI management includes: • “Viewing a List of iSCSI Targets” on page 232 • “Viewing iSCSI Target Information” on page 232 • “Making iSCSI Target Settings” on page 234 • “Viewing a List of iSCSI Portals”...

  • Page 259: Viewing A List Of Iscsi Targets

    A target is a logical device on the Vess R2600 subsystem. The default target exposes all logical drives and is associated with all portals on the subsystem. To view a list of iSCSI targets: 1.
  • Page 260 Product Manual WebPAM PROe - System Configuration Target information includes: • ID – ID number of the target. • Name – iSCSI qualified name (iqn) of this target. • Alias – Maximum of 32 characters. Use letters, numbers, space between words, and underscore. An alias is optional.* • Status – Up or down. • Error Recovery Level – Error recovery level supported. • Initial R2T – Allows initiator to begin sending data to a target without receiving a ready to transfer command. • Max Outstanding R2T – Maximum number of R2T PDUs the target can have outstanding for a single iSCSI command. • Max Burst Length – Maximum length of a solicited data sequence in bytes. • Data Digest – Adds a data digest (CRC).* • Header Digest – Enables the use of header digest (CRC).* • Data Sequence in Order – Enables placement of data in sequence order • Data PTU in Order – Enables placement of data in PDU order...

  • Page 261: Making Iscsi Target Settings

    Vess R2000 Series Product Manual Promise Technologies sCsi t akiNg i arget ettiNgs To make target settings: 1. Click the Device tab. 2. Click the iSCSI Management icon. 3. Click the Target tab. 4. Click the target you want, then click the Settings button. 5. Make settings changes are required: • Alias...
  • Page 262 Product Manual WebPAM PROe - System Configuration sCsi p iewiNg i ortal NForMatioN To view information about a portal: 1. Click the Device tab. 2. Click the IO Network Management icon. 3. Click the Portal tab. 4. Click the portal you want, then click the View button. Portal information includes: • Portal ID – Portal number. Starts at 0.

  • Page 263: Adding Iscsi Portals

    Vess R2600 supports up to 32 iSCSI portals. Each iSCSI portal can belong to a different VLAN for a maximum of 32 VLANs. If you plan to associate the new portal with a trunk, create the trunk first. See “Adding iSCSI Trunks” on page 113.

  • Page 264: Making Iscsi Portal Settings

    Product Manual WebPAM PROe - System Configuration sCsi p akiNg i ortal ettiNgs To make iSCSI portal settings: 1. Click the Device tab. 2. Click the IO Network Management icon. 3. Click the Portal tab. 4. Click the portal you want, then click the Settings button. 5. Make settings changes as needed: • If you have a Trunk association, choose a Trunk ID (1 to 8) from the drop-down menu.

  • Page 265: Viewing A List Of Iscsi Ports

    An iSCSI port is the physical iSCSI connection on the Vess R2600. There are four iSCSI ports on each RAID controller for a total of eight per subsystem. To view a list of ports: 1.

  • Page 266: Making Iscsi Port Settings

    Product Manual WebPAM PROe - System Configuration sCsi p iewiNg i NForMatioN To view information about a port: 1. Click the Device tab. 2. Click the IO Network Management icon. 3. Click the Port tab. 4. Click the port you want, then click the View button. Port information includes: • Controller ID – ID of the RAID controller where the port is located • Status – Enabled or disabled • Jumbo Frames – Enabled or disabled*...

  • Page 267: Viewing A List Of Iscsi Trunks

    Vess R2000 Series Product Manual Promise Technologies sCsi t iewiNg a ist oF i ruNks A trunk is the aggregation of two or more iSCSI ports to increase bandwidth. To view a list of trunks: 1. Click the Device tab.
  • Page 268 The same rule applies at the other end of the connection, the ports must be uniform in type and speed. Vess R2600 supports a maximum of eight trunks. iSCSI ports that are aggregated into a trunk must be of the same speed. You cannot use an iSCSI port that has portals configured to it. See “Viewing a List of iSCSI Portals” on page 234 and “Deleting iSCSI Portals”...

  • Page 269: Making Iscsi Trunk Settings

    Vess R2000 Series Product Manual Promise Technologies sCsi t akiNg i ruNk ettiNgs To make trunk settings: 1. Click the Device tab. 2. Click the IO Network Management icon. 3. Click the Trunk tab. 4. Click the trunk you want, then click the Settings button. 5. Make changes as required: • Trunk Type – Choose the trunking method, LACP or Balance XOR...

  • Page 270: Viewing Iscsi Session Information

    Product Manual WebPAM PROe - System Configuration sCsi s iewiNg a ist oF i essioNs To view a list of iSCSI sessions: 1. Click the Device tab. 2. Click the iSCSI Management icon. 3. Click the Session tab. iSCSI session information includes: • ID – ID number of the session • Target Name – Alias of the target • Initiator Name – Part of the IQN...
  • Page 271 Vess R2000 Series Product Manual Promise Technologies Information includes: • Session ID – ID number of the session • Portal ID – ID number of the portal • Status – Active or inactive • Keep Alive – Enabled or disabled • Target Alias • Target Name – iSCSI qualified name (iqn) • Initiator Name – iSCSI qualified name • Initiator IP – IP address of the initiator (iqn) • Device Access Control – Enabled or disabled •...

  • Page 272: Deleting An Iscsi Session

    Product Manual WebPAM PROe - System Configuration sCsi s eletiNg aN i essioN To delete an iSCSI session: 1. Click the Device tab. 2. Click the iSCSI Managemen t icon. 3. Click the Session tab. 4. Click the iSCSI session you want and click the Delete button. 5.

  • Page 273: Making Iscsi Isns Settings

    Vess R2000 Series Product Manual Promise Technologies sCsi sNs s akiNg i ettiNgs To make iSNS settings: 1. Click the Device tab. 2. Click the iSCSI Management icon. 3. Click the iSNS tab. 4. Click the iSNS Settings button. 5. Make settings changes are required: • Check the box to enable iSNS. Uncheck to disable.
  • Page 274 Product Manual WebPAM PROe - System Configuration sCsi Chap ddiNg i To add an iSCSI CHAP: 1. Click the Device tab. 2. Click the iSCSI Management icon. 3. Click the CHAP tab. 4. Click the Create CHAP button. 5. Make your choices and inputs as required: • Enter a name in the Name field.

  • Page 275: Deleting Iscsi Chaps

    Vess R2000 Series Product Manual Promise Technologies sCsi Chap s akiNg i ettiNgs When you change CHAP settings, you must change the secret. You cannot change the type (peer or local). To make iSCSI CHAP settings: 1. Click the Device tab. 2. Click the iSCSI Management icon. 3. Click the CHAP tab. 4. Click the CHAP you want, then click the Settings button. 5. Make settings changes are required: • Enter a name in the Name field.
  • Page 276 This function enables you to ping other network nodes through any one of the Vess R2600’s iSCSI ports. To ping a host or server on the network: 1. Click the Device tab. 2. Click the IO Network Management icon.
  • Page 277 Vess R2000 Series Product Manual Promise Technologies nAS f unctIon AnD AnAgeMent This chapter contains the following topics: • “NAS Feature Overview” • “Planning considerations for NAS and SAN setup” • “Network Cabling for NAS” • “NAS Configuration” • “File System” • “Create a Disk Pool” • “Create a Share Disk” • “Disk Pool Transport” • “Create a NAS portal” • “Cabling and Portal Setting for NAS and iSCSI” • “Backup”...
  • Page 278 VeRVIew Release 2 of the Vess R2000 Series incorporates principles of unified storage into its core operation in order to simplify and streamline administration of storage resources. The Vess R2000 supports file-based NAS and block- based SAN to allow users and applications to access data consolidated on a single device.
  • Page 279 CoNsideratioNs For setup Before you begin setting up the NAS and SAN functions for the Vess R2000 Series, keep in mind these important issues before laying out cable and beginning configuration of the NAS or SAN. Typically when NAS sharing protocols (CIFS, NFS, AFP) coexist with iSCSI, the throughput for NAS is separated from iSCSI.
  • Page 280 ABlIng foR The Vess R2000 Series supports simultaneous NAS and iSCSI SAN function. However there are significant differences that impact the cabling schemes used for the two setups. Make sure you understand the available options for arranging and connecting cabling for NAS and iSCSI SAN operation; AND the implications of the cabling scheme for configuration of the NAS, BEFORE you begin connecting the network.
  • Page 281 Vess R2000 Series Product Manual Promise Technologies nAS c onfIguRAtIon To begin NAS configuration, first change the WebPAM PROe display menus used to setup the NAS. Click on the NAS button at the top center of the interface. The display changes to the Dashboard for NAS configuration.
  • Page 282 “Create a Disk Pool” on page 256 • “Create a Share Disk” on page 260 • “Create a NAS portal” on page 269 (I/O Network Management) • “Disk Pool Transport” on page 264 The sections listed above provide step-by-step descriptions for setting up basic NAS function in the Vess R2000 Series. In addition, the File System menus also used to: • Extend an existing Disk Pool • Create a Home Share disk • Mount an ISO image •...
  • Page 283 The first step to setting up the NAS function for the Vess R2000 Series is to create a Disk Pool. A Disk Pool is simply a group of physical hard drives that are dedicated for use in a NAS configuration. The Disk Pool is used for creation of one or more Share Disk(s) that are made available for users for file-based NAS storage.
  • Page 284 3. Click on the Create button, the Create Disk Pool menu displays. 4. The Create Disk Pool menu displays a virtual front of the Vess R2000 enclosure. Hard disk drives that are unavailable for use appear colored in light blue shading (see example above). Hard disk drives that are available for the Disk Pool appear with the power LED lighted on and without any shading (HDDs 13 - 16 in the above example).
  • Page 285 Vess R2000 Series Product Manual Promise Technologies Create Disk Pool configuration menu Note For best performance, a Disk Pool of 4 - 6 hard disk drives with a RAID 5 configuration is recommended. However the Disk Pool can use more hard disk drives or RAID configuration if the user prefers.
  • Page 286 Product Manual NAS Function and Management xtend A A previously created Disk Pool can be extended if there are physical disks available. A Disk Pool extension must use the same RAID type as the Disk Pool that is being added to. Therefore, the same restrictions apply regarding the minimum number of drives needed for the addition.
  • Page 287 Vess R2000 Series Product Manual Promise Technologies reate a hare After creating one or more Disk Pools, it is time to setup the Share Disks. The Share Disks function like a shared folder or virtual disk. They can be configured to use part or all of the available capacity on a Disk Pool, using one or more of the following protocols: CIFS, NFS, AFP, FTP and WebDAV.
  • Page 288 Product Manual NAS Function and Management 3. Click on the Create Share Disk button. A new menu is displayed. Create Share Disk menu 4. Choose the Disk Pool that will be used for the Share Disk from the pull-down menu, enter a name for the Share Disk, enter a value for the Capacity in GB (gigabytes) or TB (terabytes) to use for the Share Disk;...
  • Page 289 Vess R2000 Series Product Manual Promise Technologies 7. You have the option to Enable Encryption for the new Share Disk. 8. Click on the Apply button to create the new Share Disk. The newly created Share Disk configuration appears listed in the main Share Disk menu. See example below.
  • Page 290 Product Manual NAS Function and Management reAte hAre A single Home Share Disk can be created for the NAS. The Home Share Disk procedure is basically identical to the Create Share Disk procedure described in the previous section. User folders are available on the Home Share Disk when accessed via CIFS, FTP or AFP. To create a Home Share Disk, follow these steps: 1.
  • Page 291 The Vess R2000 supports transport of a Disk Pool. That is, a Disk Pool created on one Vess R2000 enclosure can be removed and installed in another Vess R2000 enclosure, but there is a process that must be completed before the physical drives are removed.
  • Page 292 After the complete Disk Pool (i.e. all the physical drives of the transported Disk Pool) has been installed on the other Vess R2000 enclosure, it will be detected automatically. In order to begin using it however, one more procedure remains, to Rescan the Disk Pool.
  • Page 293 Vess R2000 Series Product Manual Promise Technologies uotas The default settings for users and groups do not place any limit on the amount of disk space available for use. To set a limit on the total amount of disk space allowed for use by a Domain Group, Local Group, Domain User or Local User, use the Quota Setting menu.
  • Page 294 Product Manual NAS Function and Management 4. Set the Quota for the Group or User, there are two methods for applying the quota: • Apply Quota for All: To apply the same size quota for all users or for all groups, choose the Type (Local User, Local Group, Domain User, Domain Group) click the Apply All button, type the quota being applied and click the Save button. • Select Groups or Users for Quotas: To apply quotas for individual users or individual groups, choose the Type (Local User, Local Group, Domain User, Domain Group) click the Quota Setting button, choose the users or groups that will be effected by the quota, type the value for the quota being and click the Apply button.
  • Page 295 Vess R2000 Series Product Manual Promise Technologies Ount iMAge NAS configuration enables the use of ISO image files that have been previously placed on a Share Disk, including a Home Share Disk. When the ISO image is mounted, it becomes available for users of the Share Disk.
  • Page 296 Product Manual NAS Function and Management reate a portal The final step to configuration of NAS is to create a NAS portal. In order to better understand the configuration options for port and portal configuration, a few different examples of cabling schemes and the configuration of I/O ports used with the cabling arrangement are presented with illustrations.
  • Page 297 OrtAl A portal is the logical point of connection between the Vess R2000 Series and the NAS clients. Portals use an IP address and a TCP port number to identify an IP storage resource. Normally only one portal is created for NAS, though multiple portals can be used for NAS.
  • Page 298 As a reminder, the physical ports for data and management are pictured below with data ports numbered. The tables with the examples used in this section refer to the controllers and physical data ports by number. Management and Data ports on Vess R2600iD Data...
  • Page 299 The first example shows a basic cabling scheme using a single switch or router for all data and management connections. NAS client hosts access storage through IP network via sharing protocols, while application servers access Vess R2000 storage via iSCSI protocol, portal associations are used to keep them separated. See table and Create Portal settings menu example below.
  • Page 300 Product Manual NAS Function and Management Table 1: Basic portal associations Controller ID Port ID iSCSI Portal ID NAS Portal ID If failover = NAS Portal ID 16 Create Portal menu...
  • Page 301 Vess R2000 Series Product Manual Promise Technologies scsi edundAnt POrt cOnfigurAtiOn fOr And i Use of redundancy will prevent disconnection in the event of a port failure on a controller or cable failure. For dual controller subsystems, the iSCSI protocol already has Multipath I/O for redundancy and load balancing.
  • Page 302 Product Manual NAS Function and Management Redundancy with port configuration...
  • Page 303 Vess R2000 Series Product Manual Promise Technologies Thee IP settings in the above example are configured for added iSCSI redundancy. The IP address for NAS however remains the same since NAS is configured for one controller only. It is irrelevant for NAS if the controllers are Active-Active or Active-Standby.
  • Page 304 Product Manual NAS Function and Management Advanced redundant cabling for NAS and iSCSI using two switches Table 5: Advanced redundant portal IP settings Type Controller Port Portal IP Address Host connects to: iSCSI Target 192.168.1.50 Multipath I/O (Active-Active Mode) 192.168.1.51 192.168.1.50~53 iSCSI Target 192.168.1.50 Multipath I/O (Active-Standby Mode) 192.168.1.50~51 192.168.1.60 192.168.1.60...
  • Page 305 The Backup Server Settings is used to designate remote systems that are allowed to backup on the Vess R2000, and configure port settings for the backup via normal or encryption ports. Once the remote IP address is allowed, the remote system, another Vess R2000 for example, can be configured for scheduled backups to this Vess R2000.
  • Page 306 Product Manual NAS Function and Management After the Allow IP list is created for a Share Disk, you can add or remove an IP address allowed for any Share Disk on the list, or remove the Share Disk configuration and all the IP addresses on the associated Allow IP list. •...
  • Page 307 Vess R2000 Series Product Manual Promise Technologies epliCatioN aCkup Replication refers to the process of copying or mirroring data content on a Share Disk. The Share Disk is recreated entirely on a different NAS. The identical Share Disk uses the same name as well. The policy used to create the replicated Share Disk can be to mirror or copy the Share Disk (see Policy in instructions below).
  • Page 308 Product Manual NAS Function and Management Create Replication Backup menu To create a Replication Backup for a Share Disk, follow these steps: 1. In NAS configuration: Backup > Replication Backup 2. Click the Create button, enter configuration settings for the Replication. • Enter the IP address of the Remote Backup Server (a separate NAS) • Choose a Policy for replication: Mirror Mode syncs added and modified files and mirrors file deletion, Copy Mode syncs added and modified files and...
  • Page 309 Vess R2000 Series Product Manual Promise Technologies ePlicAtiOn AckuP To manually run a Replication Backup, follow these steps: 1. In NAS configuration: Backup > Replication Backup and click on the Replication Backup setting in the list for the Share Disk you want to backup.
  • Page 310 Product Manual NAS Function and Management epliCatioN eCoVery After a Replication Backup of a Share Disk is completed on a remote NAS, the backup is available for future recovery. During the recovery, the remote replicated Share Disk is mounted in the same position as the original local Share Disk.
  • Page 311 Vess R2000 Series Product Manual Promise Technologies aCkup estore The File Backup and Recovery function is similar to the Share Disk Replication Backup and Recovery, except instead of backing up the entire contents of a Share Disk, you choose individual files to backup. Also there is an additional policy mode Version which syncs all file changes in a new folder, effectively saving a new time- stamped version of the file.
  • Page 312 Product Manual NAS Function and Management For File Restore: • File Restore settings are dependent upon the file backup task. • If the destination backup Share Disk is on a remote site, the remote NAS must “allow” the local IP. See “Allow IP for backup” on page 278. • All restored files on the original Share Disk are placed in a file named Restore, the task name and date version are included in the file path. • Differential and compression transmission is supported. To configure File Backup: 1. In NAS configuration: Backup > File Backup/Restore and click on the Create button. Configure these settings: • Task Name: Enter a task name for the File Backup configuration.
  • Page 313 Vess R2000 Series Product Manual Promise Technologies AckuP To manually run a File Restore, follow these steps: 1. In NAS configuration: Backup > File Backup/Restore and click on the File Backup setting in the list for the Files you want to backup.
  • Page 314 Product Manual NAS Function and Management hare loNe The Share Disk Clone duplicates data on a Share Disk to another Share Disk located on a different Disk Pool. Keep in mind the following points for Share Disk Clone: • Source and destination Share Disks must be located in different Disk Pools. •...
  • Page 315 Vess R2000 Series Product Manual Promise Technologies hAre lOne To manually run Share Disk Clone, follow these steps: 1. In NAS configuration: Backup > Share Disk Clone and click on the Share Disk Clone button to run. 2. Click on the Run button.
  • Page 316 Product Manual NAS Function and Management ccount AnAgeMent Management of NAS local and domain users and user groups, user permission settings and the Domain setting are done in the menus under the Account tab. NAS users can simultaneous be both local and domain users and be in multiple user groups.
  • Page 317 Vess R2000 Series Product Manual Promise Technologies O inPut OcAl ser infOrMAtiOn 1. Click the Setting button 2. Fill in Description and Email fields 3. Click the Apply button. O reMOve A OcAl 1. Click the Delete button. 2. Click the Confirm button.
  • Page 318 Product Manual NAS Function and Management O Add A MultiPle lOcAl users fOr the 1. Click Account tab > NAS User. 2. Choose Local User from the Type pull-down menu. 3. Click the Add Multiple Users button. In the Add Multiple Users menu, enter the required settings: •...
  • Page 319 Vess R2000 Series Product Manual Promise Technologies Nas g roup settiNgs Use the NAS Group menus for setting both Local and Domain User groups. uery OcAl And OMAin rOuPs In the Account tab, click the NAS Group button and use the Type pull-down menu toggles the menu between Local Group and Domain Group menus.
  • Page 320 Product Manual NAS Function and Management O chAnge OcAl rOuP settings 1. Use the Type pull-down menu toggles the menu between Local Group. 2. Click the Settings button. 3. Add or remove local users by selecting or deselecting the selection boxes for the users in the list. 4.
  • Page 321 Vess R2000 Series Product Manual Promise Technologies oMaiN oNFiguratioN Use the Domain menu to create a Domain Workgroup or to join a Domain on the network using Windows Active Directory or LDAP. Oin A OMAin 1. In NAS configuration: Account > Domain then click the Join Domain button.
  • Page 322 Product Manual NAS Function and Management efresh OMAin 1. In NAS configuration: Account > Domain. 2. Click the Refresh Domain Data button. erMissioN settiNg Set user and user group permissions and set default permission for a Share Disk. If there are conflicts among permission settings, the rule to settle conflicts is as follows: Deny >...
  • Page 323 Vess R2000 Series Product Manual Promise Technologies erMissiOn fOr sers Or rOuPs 1. In NAS configuration: Account > Permission. 2. Choose the Share Disk and Type (Local User, Local Group, Domain User, Domain Group) to set permission settings. 3. Click the Permission Setting button.
  • Page 324 Product Manual NAS Function and Management Nas s eset ettiNgs Use this to restore the factory preset values. You can choose which NAS settings to revert to default settings. To set NAS settings to their factory default values: 1. In NAS configuration: Misc and click the Reset NAS Settings button. 2.
  • Page 325 Before you begin, be sure the RJ11-to-DB9 serial data cable is connected between the Host PC and the Vess enclosure, and that both machines are booted and running. Serial ports on the controllers Then do the following actions: 1.
  • Page 326 Product Manual Managing with the CLI oggiNg Nto the 1. At the Login prompt, type the user name and press Enter. The default user name is administrator . 2. At the Password prompt, type the password and press Enter. The default password is password . The CLI screen appears. CLI administrator prompt...
  • Page 327 Vess R2000 Series Product Manual Promise Technologies ABle of uPPoRteD oMMAnDS The table below and on the following pages provides a brief description of the CLI commands available on the Vess R2000 Series. Command Action menu Use to switch interface to CLU. When used alone will display this menu. When used in conjunction with help a command (example: help array) it will display help information for that particular command.
  • Page 328 Product Manual Managing with the CLI Table of Supported Commands (Continued) Command Action date View or edit system time. View or edit enclosure and SEP information and settings. Locate an enclosure enclosure via LEDs. event View or clear events logs. export Subsystems only. Export files to remote TFTP host. factorydefaults Restore settings to factory defaults. View or edit fc information and settings. Fibre Channel host interface product only. import Import files or license from remote TFTP host View logical drive initialization status and progress. Start, stop, pause, or init resume an initialization or a quick initialization. initiator View initiator list, add or delete initiator entry. iscsi View or modify iSCSI settings. For iSCSI host interface only. isns View or modify iSNS settings. For iSCSI host interface only. Note: Commands are NOT case sensitive.
  • Page 329 Vess R2000 Series Product Manual Promise Technologies Table of Supported Commands (Continued) Command Action View the LUN mapping and masking table. Enable or disable LUN mapping lunmap and masking on Fibre Channel host interface product. Add, delete or modify an LMM entry. View or edit logical drive information and settings. Locate a logical drive via logdrv LEDs. logout Logout session for the current user. maintenance Enter or exit maintenance mode. migrate Start and monitor disk array migration process. View media patrol status and progress. Start, stop, pause, or resume media patrol. View or edit Ethernet network information and settings. View or edit NTP status and settings. password Modify a user’s password. View PDM status and progress. Start, stop, pause, or resume PDM process. Start and view performance statistics for controllers, logical drives, physical perfstats drives or ports. View or edit physical drive information and settings. Locate a physical drive phydrv via LEDs.
  • Page 330 Product Manual Managing with the CLI Table of Supported Commands (Continued) Command Action sasdiag SAS diagnostic command. View or edit SAS host interface port information and settings. SAS host interface product only. View spare check status. Start spare check. View or edit parallel SCSI information and settings. Parallel SCSI host scsi interface product only. session View the list of active sessions. shutdown Shutdown or restart system. smart S.M.A.R.T diagnostic for physical drives. spare Create or modify hot spare drives. stats View or reset statistics. subscription View, modify, enable or disable event notification. subsys View or edit subsystem information and settings. swmgt View, start or stop software component. sync View logical drive synchronization status and progress. View SAS topology, the physical connections and device information. For topology products that support multiple enclosures only.
  • Page 331 Vess R2000 Series Product Manual Promise Technologies oteS AnD onVentIonS Commands and options are NOT case sensitive. Not all extended keys are supported. However, you can use the backspace and the left and right arrow keys for command line editing. In addition, the up and down arrow keys allow scrolling through the command history buffer.
  • Page 332 Product Manual Managing with the CLI about Usage about Summary Displays utility information. array Usage array [-a <action>] [-d <DaId>] [-c <array count>] [-v] array -a add [-s “<list of array params>”] [-d <DaId>] -p <PdId list> [-c <Ld count>] [-l “<list of Ld params>”] array -a mod -d <DaId> -s “<list of array settings>” array -a del -d <DaId list> array -a locate -d <DaId> array -a accept -d <DaId> [-t <condition type>] array -a addld -d <DaId> [-c <Ld count>] -l “<list of ld settings>” array -a delld -l <LdId list> array -a transport -d <DaId>...
  • Page 333 Vess R2000 Series Product Manual Promise Technologies Summary The array command is the main command for performing advanced configuration and maintenance tasks on disk arrays. This command is used to list, create, modify, delete, and locate disk arrays. Also to add and delete logical drives.
  • Page 334 Product Manual Managing with the CLI array will become offline. The user can do an accept to acknowledge the incomplete condition of the array, and try to recover the access to the array and logical drives on the array, in other words, to bring the logical drives online. However, it is a high- risk and non-revertible operation, and it may result in data loss. Therefore, it is recommended to try to clear the condition first, e.g., to put the missing drives back; or to roam the array back to the original controller and wait until the migration completes. transport To gracefully make the array and the logical drives on the array offline to get ready for transport the array to another subsystem. untransport Cancels the transport action on the array and the logical drives. Brings the array back online in the original subsystem. Not supported for HBA products. online To set all the dead physical drives of array online at a time. -d <DA ID> The disk array ID. Valid values are 0-255. Used to specify the desired array ID when creating (add) an array. Used to specify the array ID when listing array information modifying, deleting, locating, accepting, adding or deleting a logical drive. Only one array may be specified. -p <PD ID list> Used to specify which physical drives are to be used in an array. Used in conjunction with -a add. PD IDs can be used singly or separated by comma. Additionally a sequential group of physical drives can be specified by placing a ~ between numbers such as 1~6. This will include physical drives 1,2,3,4,5,6. -s “<option>=<value>” Used to specify settings for an array. This is used when creating (add) or modifying (mod) an array. These options are comma separated.
  • Page 335 Vess R2000 Series Product Manual Promise Technologies alias= A user specified name used to identify an array. It can be up to 32 characters long, containing alpha-numeric characters, blank spaces and underscores. The beginning and ending blank spaces will be discarded. mediapatrol= Used to enable or disable media patrol for this array. enable The default is enable. disable powermanagement= Apply controller power management setting. enable (Default) Controller power management setting will be applied to this disk array. disable Controller power management setting will not be applied to this disk array. pdm= Used to enable or disable PDM for this array. enable The default is enable. disable -l “<option>=<value>” Used to specify the settings for a logical drive when creating a logical drive during logical drive addition to an existing array (addld) or during array creation (add). These options are comma separated. <LD ID list> used to specify a list of Logical Drive IDs when used with the -a delld switch ID= Used to assign a specific ID to the logical drive if the user does not want one auto assigned. Valid values are 0-255.
  • Page 336 Product Manual Managing with the CLI Raid= Used to specify the RAID level of the logical drive. 0 Striping. 1 Mirroring on two drives. 3 Parity, requiring 3 or more drives. 5 Parity, requiring 3 or more drives. 10 Mirroring on even number of drives. 30 Striping on multiple RAID 3, requiring 6 or more drives. 1e Extended mirroring, requiring 2 or more drives. 50 Striping on multiple RAID 5, requiring 6 or more drives. 6 Allow two drive failure, requiring 4 or more drives. 60 Striping on multiple RAID 6, requiring 8 or more drives. Capacity= Used to specify the desired capacity of the logical drive. It can be specified in megabytes (mb), gigabytes (gb) or terabytes (tb). Up to 2 decimal places are allowed to be specified. If not specified, all free capacities will be used for this logical drive. CapacityRounding= Enable or disable capacity rounding for logical drive creation. enable (Default) Enable capacity rounding. disable Disable capacity rounding. Stripe= Used to specify the stripe size of the logical drive.
  • Page 337 Vess R2000 Series Product Manual Promise Technologies WritePolicy= Used to specify the write policy for the logical drive. writethru Writes are not cached writeback Writes are cached ReadPolicy= Used to specify read policy for the logical drive. readahead Reads extra data to reduce read times for sequential data. readcache Caches the reads in case the same request is made again. nocache No read cache. parity= Used to specify the method of parity distribution for RAID 5, 50, 6, and 60. left Left asymmetric. right Right asymmetric. Axle= RAID 50, 3 to 32 drives per axle. RAID 60, 4 to 32 drives per axle. Range is 2 to 16 axles. codec= Used to specify the codec scheme for RAID 6 and 60. p+q q+q PreferredCtrlId= Used to specify which controller the LD is preferred for LUN affinity. Valid value is 1 or 2. If value is not specified, LUN affinity will be auto balanced.
  • Page 338 Product Manual Managing with the CLI with the -a list option. For example ‘array -a list -c3’ will give a summary for the first 3 arrays on that controller. <Ld count> Also specifies the number of logical drives to be created when used with the -a add option. If this -c option is used, all the logical drives will be created with the same settings and only one -l can be specified. -t <condition type> Specify the type of incomplete condition to accept. If not specified, it will accept the current incomplete condition by default. missingdrive The condition of missing drive in the array. missingwatermark The condition of missing NVRAM watermark of the array. -v Verbose mode. Used with -a list to display all properties of the given array. Examples array -v -c 1 array -a add -s “alias=MyArray,mediapatrol=enable” -p 1,3,5~9 -l “raid=5,capacity=50gb,stripe=256kb,sector=1kb” array -a add -p 1,3,5~9 -l “raid=5,capacity=50gb,stripe=256kb” -l “raid=0,capacity=100gb”...
  • Page 339 Vess R2000 Series Product Manual Promise Technologies assn Usage assn [-a <action>][-t <type>][-l <LdId>][-d <TargetLdId>][-r][-c<count>][-v] assn -a add -t <type> -l <SourceLdId> -d <TargetLdId(1,2,3...)> [-r] assn -a del -l <SourceLdId> -d <TargetLdId> assn -a list [-t <type>] [-l <LdId>] [-c count] [-v] Summary Assn is used to manage association between two logical drives, including list and delete existing associations, and create new associations. Options -a <action> Which action to perform. list Display a list of existing associations for all or specified logical drives.
  • Page 340 Product Manual Managing with the CLI Examples assn * shows a list of association of specified logical drive* assn -a add -t clone -l 0 -d 1 -r assn -a del -l 0 -d 1 battery Usage battery [-a <action>] [-b <batId>] battery -a recondition -b <batId> Summary Battery is used to display the current status of a battery indicating the percentage of charge left.
  • Page 341 Vess R2000 Series Product Manual Promise Technologies Usage bbm [-a <action>] [-p <PdId>] bbm -a clear -p <PdId> Summary The bbm command displays or clears the Bad Block Map (BBM) defect list for all configured physical drives. Options -a <action> Specifies the action to perform. list (Default) List the BBM information. clear Clears the BBM list. For configured SATA drives only. -p <PdId> Specifies the physical drive id. For the -a list option, the default is all physical drives. For the -a clear option, you must specify a physical drive id.
  • Page 342 Product Manual Managing with the CLI Usage bga [-a <action>] bga -a mod -s “<list of settings>” Summary The bga command displays all current background activities and makes settings for each background activity. Options -a <action> Specifies the action to perform. list (Default) Lists current background activities. mod Makes changes to one of the settings. -s “<option>=<value>” Specifies which background activity settings to change. autorebuild= Enable or disable auto-rebuild and auto-transition. enable Auto-rebuild initiates a rebuild of an array when an unconfigured drive is inserted into the slot of a dead drive. disable Auto-transition means transitioning is initiated on a used revertible spare in the following condition: 1. When the rebuild has been completed using the revertible spare, and...
  • Page 343 Vess R2000 Series Product Manual Promise Technologies mediapatrol= Verifies the media of the array and/or spares to find bad blocks on physical disks before you use that block. This feature is enabled and disabled for individual arrays on a per array basis. enable disable BBMThreshold (1-2048) Threshold value to trigger PDM based on the Bad Block Monitor count of reassigned blocks on the PD. MediaPatrolThreshold= (1-2048) Threshold to trigger PDM based on the Media Patrol count of error blocks on the PD. <bg task>=<rate> Background task rates determine what percentage of the IO load on the controller will be dedicated to the background task. A lower number means the task takes longer to complete, a higher number will cause the task to complete faster, all other things being equal. rebuildrate= Rebuild rate determines the rate at which rebuild will run. (low=25, medium=50, high=75) low medium high pdmrate= PDM rate determines the rate at which PDM will run. (low=25, medium=50, high=75) low medium high...
  • Page 344 Product Manual Managing with the CLI transitionrate= Transition rate determines the rate at which transition will run. (low=25, medium=50, high=75) low medium high syncrate= Synchronization rate determines the rate at which synchronization will run. (low=25, medium=50, high=75) low medium high initrate= Initialization rate determines the rate at which initialization will run. (low=25, medium=50, high=75) low medium high rcrate= Redundancy check rate determines the rate at which redundancy check will run. (low=25, medium=50, high=75) low medium high migrationrate= Migration rate determines the rate at which migration (low=25, medium=50, high=75) low medium high...
  • Page 345 Vess R2000 Series Product Manual Promise Technologies Examples bga -a mod -s “autorebuild=enable,rebuildrate=high,syncrate=low” bgasched Usage bgasched -a <action> -t <type> -s <list of settings> bgasched -a add -t <type> -s <list of settings> bgasched -a mod -t rc -i <RC scheduler id> -s <list of settings> bgasched -a mod -t <type> -s <list of settings> bgasched -a del -t <type> bgasched -a del -t rc -i <RC scheduler id> Summary bgasched is used to display all scheduled background activities as well as to allow the user to add, modify or delete date and time of the scheduled activities.
  • Page 346 Product Manual Managing with the CLI -t <type> Specifies what type of scheduler. mp Media Patrol Schedule. rc Redundancy Check Schedule. br Battery Reconditioning Schedule. sc Spare Drive Check Schedule. -i <RC scheduler id> Specifies the RC scheduler ID. It’s used for list/modify/delete RC scheduler. If the option is not specified, assumed to all. -s “<option>=<value>” Used to specify which BGA scheduler settings to change. status= Specifies status type of scheduler. enable Enable a scheduler. disable Disable a scheduler. The default is disable. starttime= Used to specify start time of scheduler in the following format hh:mm where hour’s range is 0-23, minute’s range are 0-59. The default is 20:00 for MP, 22:00 for RC and SC, 02:00 for others. recurtype= Specifies recurrence type of scheduler. daily weekly The default is weekly. monthly recurInterval= Specifies recurrence Interval. This option is for Daily and Weekly recurrence type.
  • Page 347 Vess R2000 Series Product Manual Promise Technologies Regarding Monthly type, if daypattern (see below) is day of week, it will be used. For Weekly, the range is [Sun|Mon|Tues|Wed|Thur|Fri|Sat]. For multiple values, divide with spaces. The default is ‘Fri’ for MP, ‘Wed’ for RC, ‘Tues’ for SC,‘Sun Mon Tues Wed Thur Fri Sat’ for others. For Monthly, the range is [Sun|Mon|Tues|Wed|Thur|Fri|Sat].The default is Sat. daypattern = Specifies the daypattern type for Monthly recurrence type scheduler. dom Day of month. dow Specific day of week. dom= Day of Month, for ‘dom’ daypattern type. The range is 1~31. The default is 1. wom= Week ordinal, for ‘dow’ daypattern type. The range is (1st| 2nd |3rd |4th |Last). The default is 1st. month= Months. The range are 1~12 divided by space or ‘~’. The default is 1~12. startfrom= Start day of range of occurrence in the following format mm/dd/yyyy where month’s range is 1-12, day’s range is 1-31. The default is current date of system.
  • Page 348 Product Manual Managing with the CLI endon= Used to specify end time of scheduler. 0 (Default) No end time. n An integer N indicates after N times. mm/dd/yyyy End date, month’s range is 1-12 and day’s range is 1-31. autofix= Fix inconsistent data. enable disable The default is disable. pause= Pause on error. enable disable The default is disable. ldid= The list of LDID. For add action, if the option is not specified, assumed to for all LDs. For multiple value, divided by space or ‘~’. -v Verbose mode. Used with -a list. Examples bgasched bgasched -a mod -t rc -i 1 -s “status=disable,ldid=1 3~5 7” bgasched -a add -t mp -s “recurtype=monthly,daypattern=dow,wom=2nd,dow=Sun ,month= 1 3~6, endon=10”...
  • Page 349 Vess R2000 Series Product Manual Promise Technologies buzz Usage buzz [-a <action>] buzz -a list buzz -a enable buzz -a disable buzz -a on buzz -a off Summary The buzz command displays the status of the buzzer, and enables, disables, turns on or turns off the buzzer. Options -a <action> Specifies the action to perform. list (Default) List the status of the buzzer. enable Enable the buzzer. disable Disable the buzzer.
  • Page 350 Product Manual Managing with the CLI chap Usage chap [-a <action>] [-i <ChapId>] chap -a add [-s “<list of settings>”] chap -a mod -i <ChapId> [-s “<list of settings>”] chap -a del -i <ChapId> Summary The chap command is used to create, modify or delete a CHAP record. CHAP authentication is used between the subsystem and an initiator for the iSCSI host interface. Options -a <action> Which action to perform. list (Default) List the existing CHAP records. add Create a CHAP record. mod Modify an existing CHAP record. To change CHAP secret, use this operation without specifying -s. del Delete a CHAP. -i <chap ID> Used when viewing, modifying or deleting a CHAP record to uniquely identify the CHAP record which to manipulate. -s “<option>=<value>” name= Specifies chap name. type= Specifies chap type. Could be local or peer. peer: A peer CHAP record is one that the initiator must know when logging into the subsystem local: A local CHAP is one that the subsystem must know when the initiator logs into the subsystem to create a session.

  • Page 351: Chap Secret

    Vess R2000 Series Product Manual Promise Technologies Examples chap chap -a del -i2 chap -a mod -i1 -s “name=chap1” chap -a add -s “name=chap1, type=local” > Chap Secret: ****************...
  • Page 352 Product Manual Managing with the CLI checktable Usage checktable [-t <tableType>] -l <LdId> Summary The checktable command displays the error check tables of a logical drive. Options -t <tableType> Specifies which error table to display. The default displays all tables. rct Displays the read check table. wct Displays the write check table. ibt Displays the inconsistent block table. -l <LdId> Specifies the logical drive ID. Examples checktable -l 10 -t rct checktable -l 10...
  • Page 353 Vess R2000 Series Product Manual Promise Technologies clone Usage clone [-a <action>] [-l <SourceLdId>] [-d <TargetLdId>] [-r] clone -a start -l <SourceLdId> [-d <TargetLdId(1,2,3...)>] [-r] clone -a stop -l <SourceLdId> [-d <TargetLdId>] clone -a list [-l <LdId>] Summary This command allows the user to start or stop a Clone as well as to check on the progress of a running Clone. There are two methods to start a Clone. One is specify the destination logical drive to perform clone, another is specify an existing array.
  • Page 354 Product Manual Managing with the CLI For clone, by default the association is not retained. The following are used to specify a existing array to perform clone -s “<option>=<value>” id=<array id> Specifies an array id. Raid= Used to specify the RAID level of the logical drive. 0 Striping. 1 Mirroring on two drives. 5 Parity, requiring 3 or more drives. 10 Mirroring on even number of drives. 1e Extended mirroring, requiring 2 or more drives. 50 Striping on multiple RAID 5, requiring 6 or more drives. 6 Allow two drive failure, requiring 4 or more drives. 60 Striping on multiple RAID 6, requiring 8 or more drives. Axle= Used to specify the number of axles for RAID50 and RAID60. -c <Ld count> Specifies the number of logical drives to be created. Examples clone clone -a start -l0 -d1 clone -a stop -l0 -d1 clone -a start -l 0 -s “id=1,raid=5” -c 2...
  • Page 355 Vess R2000 Series Product Manual Promise Technologies config Usage config -a auto config -a expr [-r y|n] [-c y|n] [-p y|n] [-m y|n] [-s y|n] [-t <AppType>] [-l <NumLd>] Summary The config command has two options, Automatic (auto) and Express (expr). Automatic configuration takes all available unconfigured physical drives to create an optimized disk array following a default set of parameters. There are no options.
  • Page 356 Product Manual Managing with the CLI Options -a <action> Specifies the action to perform. auto Automatic configuration with no options. Creates an optimized disk array. One or more logical drives are created automatically. expr Express configuration. RAID level is dependant on the options chosen. -r <y|n> Selects the redundancy option. -p <y|n> Selects the performance option. -c <y|n> Selects the capacity option. -s <y|n> Includes a spare drive in the array. Note: Requires 5 or more unconfigured physical drives. -t <AppType> Specifies the intended application for this array. video Sequential large block reads. data Random read/write mix, small to medium sized IO. log Sequential small block write. other Random read/write mix, small to medium sized IO. fileserver Random read/write mix, small to medium sized IO. -l <num of LDs> Specifies how many logical drives to include in the configuration. Array capacity is divided evenly among the logical drives. Examples config -a auto config -a expr -ry -p y -c n -sy -t data -l2...
  • Page 357 Vess R2000 Series Product Manual Promise Technologies ctrl Usage ctrl [-a <action>] [-i <ctrlId>] [-c <ctrl count>] [-v] ctrl -a mod [-i <ctrlId>] -s “<list of settings>” ctrl -a clear [-i <ctrlId>] [-t <condition type>] Summary The ctrl command displays controller information and changes controller settings. Options -a <action> Specifies the action to perform. list (Default) Lists controller information. mod Changes controller settings. clear Clears controller conditions. -i <ctrl ID> Specifies the controller ID. For high availability products, controller ID is required when setting alias of controller. -c <ctrl count> Controller count. Required for information on multiple controllers. -s “<option>=<value>” Specifies which settings to change. alias= A user-specified name for the controller. Up to 48 characters long, alpha- numeric characters, blank spaces and underscores The beginning and ending blank spaces are discarded. coercion= Enables or disables disk coercion. Disk coercion will truncate the size of the physical drives. Makes different size drives appear to be the same size. For example, a 90.1 GB drive would appear as the same size as an 89.8 GB drive. Important when using drives of...
  • Page 358 Product Manual Managing with the CLI different manufacturers for rebuilds or as hot spares. Coercion settings are shared if there are dual controllers: enable disable coercionmethod= The method of coercion. GBTruncate Truncates the drive to the nearest 1-billion byte boundary. 10GBTruncate Truncates the drive to the nearest 10-billion byte boundary. GrpRounding Truncates the drive using an intelligent algorithm. This allows the maximum amount of usable space while at the same time attempting to keep drives in the same size group the same size. For example a 253 GB drive would appear the same size as a 248 GB drive. TableRounding This uses a pre-defined coercion table to determine how much will be truncated. smart= Enables or disables polling drive SMART status. enable disable smartpollinginterval= (1 - 1440) Sets the time interval in number of minutes to poll the drive SMART status. cacheflushinterval= (1-12) Sets the time interval in seconds to flush the controller writeback cache.
  • Page 359 Vess R2000 Series Product Manual Promise Technologies migrationstorage= To set which place to store the migration watermark. ddf Uses the DDF area on the physical drives of the disk array. nvram Uses the NVRAM on the controller. lunaffinity= To enable or disable LUN affinity, allowing LD access only to certain controller. For products that have high availability only. enable disable alua= To enable or disable asymmetric logical unit access. enable disable pollinterval= (15 - 255) Sets interval in seconds to poll enclosure SEP information. adaptivewbcache= Enables or disables adaptive writeback cache. enable Writeback logical drives will change the write policy based on the availability of protection. If BBU or UPS is available, the write policy is retained as Writeback, otherwise the policy is switched to Writethru. disable The write policy of the writeback logical drives are not changed irrespective of the availability of BBU or UPS. hostcacheflushing= Subsystems only. To enable or disable host cache flushing. When synchronize cache scsi...
  • Page 360 Product Manual Managing with the CLI forcedreadahead= Enables or disables forced read ahead caching. For high availability products only. enable disable powersavingidletime= After an HDD has been idle for the set period of time, parks the read/write heads. Set the time interval in number of minutes. Valid values are 0(never), 15, 30, 60(= 1 hour)..1440(=24 hours). powersavingstoppedtime= After an HDD has been idle for the set period of time, Spins down the disk (stops rotation). Set the time interval in number of minutes. Valid values are 0(never), 15, 30, 60(= 1 hour)..1440(=24 hours). AdvancedBatteryFlashBackup= To enable or disable Advanced Battery Flash Backup. enable disable restoreacmode= Restore on AC Power Loss. alwayson alwaysoff laststate appmode= To set Appliance Mode. 0 Generic mode 1 Surveillance mode -t <condition type> Used to specify the type of condition to clear. It is valid only when the command action is “clear”.
  • Page 361 Vess R2000 Series Product Manual Promise Technologies watermark Watermark, the only supported condition for now. It is used together with -a clear to clear the orphan migration watermark in the controller NVRAM. This will work only when migration storage is set to NVRAM prior to starting migration. -l Display local controller’s id that CLI runs through its serial port. -v Verbose mode. Used with -a list. Examples ctrl ctrl -v ctrl -l ctrl -a mod -i 1 -s “alias=ctrl1, coercion=enable” ctrl -a mod -s “powersavingstoppedtime=180”...
  • Page 362 Product Manual Managing with the CLI date Usage date date -a mod [-d <date>] [-t <time>] [-z <timezone>] Summary The date command allows the user to view and modify the system time. Options -a <action> Which action to perform. list (Default) Displays the current system time. mod Modifies the current system time. -d <date> Used to specifies date in the following format: yyyy/mm/dd where month’s range is 1-12 and day’s range is 1-31. -t <time> Used to specifies time in the following format: hh:mm:ss where hour’s range is 0-23, minute’s and seconds’ range are 0-59. -z <timezone> Specify the time zone. The time zone range is GMT-12 ~ GMT12. Examples date date -a mod -d 2004/02/25 -t 14:50:05 date -a mod -z GMT-8...
  • Page 363 Vess R2000 Series Product Manual Promise Technologies enclosure Usage enclosure [-a <action>] -v enclosure -a mod -s <list of settings> enclosure -a locate [-t <FRU type> -f <FRU id>] Summary The enclosure command provides status and information about the various components of the enclosure unit. It is also used to set thresholds for temperature and polling. In addition when using the -v option all VPD (Vendor Provided Data) will be displayed.
  • Page 364 Product Manual Managing with the CLI ctrltempcritical= (81 - 85) Controller temperature, displayed in Celsius, that the controller will consider as a critical threshold. -t <FRU type> Used with action locate to indicate which type of FRU to locate. If -t is not specified, it indicates to locate the enclosure. ctrl To locate controller. cooling To locate cooling unit. It only works with SAS type enclosure. psu To locate power supply unit. It only works with SAS type enclosure. -f <FRU id> Used with action locate and -t <FRU type> option to indicate which FRU to locate. The valid values for FRU id are 1,2,3 and 4. -v Verbose mode. Used with -a list. VPD information will also be displayed when using this switch. Examples enclosure enclosure -v enclosure -a mod -s “tempwarning=40,tempcritical=70”...
  • Page 365 Vess R2000 Series Product Manual Promise Technologies event Usage event [-a <action>] [-l <location>] [-i <SeqNo>] [-c <event count>] [-v] event -a clear [-l <location>] Summary The event command displays and clears the RAM and NVRAM event logs. Options -a <action> Specified the action to perform. list (Default) Displays the events for the specified location. RAM events are displayed if no location is specified. clear Clear events for a specified location. -l <location> Specifies the location from which to display or clear events. ram (Default) All events are stored in RAM. These events are lost after rebooting. nvram Some events are also stored in NVRAM. These events remain after rebooting and are a subset of the RAM events. bbu These events are stored in the Battery backed area of the RAM. -i <sequence ID> Specifies a specific event by its sequence number. This is a starting point. Requires the -a list option. You can use the -c option. -c <event count> Specifies the number of events to retrieve when displaying events. -v Verbose mode. Requires the -a list option.
  • Page 366 Product Manual Managing with the CLI Examples event event -v event -l nvram event -a clear -l nvram event -c 200 event -a list -i 852 -c 200...
  • Page 367 Vess R2000 Series Product Manual Promise Technologies export Usage export -t <fileType> [-s <tftpServer>] [-p <port>] [-x <fileExt>] -f <fileName> Summary The export command exports certain types of configuration files to a TFTP server. Options -t <file type> Specifies the type of file to export. userdb User database file. configscript Configuration script. servicereport System service report file in compressed HTML format. -f <file name> Specifies the name of the file to be exported. -x <file ext> Specifies the type of the file. txt Saves service report as a text file. html Saves service report as a compressed HTML file (default).
  • Page 368 Product Manual Managing with the CLI factorydefaults Usage factorydefaults -a <action> -t <type> Summary The factorydefaults command restores specified settings to the factory default values. Options -a <action> Specifies the action to perform. restore Restore the factory default settings. erase Erase iSCSI configurations(used along with <-t iscsi>). -t <type> Specifies the type of settings to restore. all All settings. allfw All firmware settings. allsw Subsystems only. All software settings. The following are individual Firmware settings: bga Background activity settings. ctrl Controller settings.
  • Page 369 Vess R2000 Series Product Manual Promise Technologies scsi Parallel SCSI channel settings. Parallel SCSI host interface product only. subsys Subsystem settings. The following are individual Software settings: bgasched bga scheduler settings. service service startup type settings. snmp snmp settings. telnet telnet settings. ssh ssh settings. email email settings. netsend netsend settings. ntp ntp settings. user user settings. ups ups manager configuration settings. Examples factorydefaults -a restore -t phydrv factorydefaults -a restore -t all...
  • Page 370 Product Manual Managing with the CLI Usage fc [-a <action>] [-t <Type>] [-i <CtrlId>] [-p <PortId>] [-v] fc -a mod -t <Type> -i <CtrlId> -p <PortId> -s “<list of settings>” Summary The fc command is used to view and modify Fibre Channel information and settings. Options -a <action> Which action to perform. list (Default) Gives summary information about Fibre Channel status. mod Modify Fibre Channel settings. reset Reset Fibre Channel port(s) -t <type> Specifies what type of information to display or modify. node Display Fibre Channel node information. port (Default) Specifies Fibre Channel port as the device type to display or modify information. SFP Display port SFP (Small Form Factor Pluggable) information.
  • Page 371 Vess R2000 Series Product Manual Promise Technologies linkspeed= Fibre Channel link speed. 2gb 2 GB/s 4gb 4 GB/s 8gb 8 GB/s auto Automatic topology= Fibre Channel topology method. nlport NL-Port nport N-Port auto Automatic hardalpa= Hard Arbitrated Loop Physical Address (ALPA) 0..255 Value 255 will disable hard ALPA. -v Verbose mode. Used with -a list. Examples fc -t port -v fc -a mod -t port -p 1 -s “linkspeed=2gb”...
  • Page 372 Product Manual Managing with the CLI import Usage import -t <file type> -s <TFTP server> -f <file name> -p <port num> -i Summary The import command is used to import files from a remoter TFTP host. Options -t <file type> userdb User database file. configscript Configuration script. -s <TFTP server> Specifies tftp server’s IP or host name. -f <file name> Specifies the name of the file to import. -p <port num> The port number of the TFTP server. Default is 69. Get format validation information about imported file only. File is not really applied to subsystem yet. Examples import -t userdb -s 192.168.10.168 -f userdb.xml...
  • Page 373 Vess R2000 Series Product Manual Promise Technologies init Usage init [-a <action>] [-l <LdId>] init -a start -l <LdId> [-q <size>] [-p <pattern>] init -a stop -l <LdId> init -a pause -l <LdId> init -a resume -l <LdId> Summary The init command starts, stops, pauses, and resumes a logical drive initialization. A full initialization writes to the entire logical drive space and can takes several minutes, depending on the size of the logical drive.
  • Page 374 Product Manual Managing with the CLI -p <pattern> Specifies the pattern for a full initialization. The pattern can range from 1 to 128 bytes (HEX string), and is padded to even number of bytes, such as, fff padded to 0fff. Pattern is not supported for quick initialization. Examples init init -a stop -l0 init -a start -l0 -p5a5a0101...
  • Page 375 Vess R2000 Series Product Manual Promise Technologies initiator Usage initiator [-a <action>] [-i <Index>] [-c <Count>] initiator -a add [-i <Index>] -n <Name> initiator -a del -i <Index> Summary Use this to display information about the current initiator list as well as to add or delete an initiator. Options -a <action> Which action to perform. list (Default) Displays the current initiator list. add Add an initiator to the list. del Delete an initiator from the list.
  • Page 376 Product Manual Managing with the CLI -c <Count> Used to specify the number of initiators to be listed. Only used with -a list option. -n <Name> Used to specify the name of the initiator. For an iSCSI host interface product, the name should be the initiator’s iSCSI name, e.g. iqn.vendorcompany.com For a Fibre Channel host interface product, the name should be the initiator’s WWPN in hex format, e.g. aa-bb-cc-dd-ee-ff-11-22 For a SAS host interface product, the name should be the initiator’s SAS address in hex format, e.g. aa-bb-cc-dd-ee-ff-11-22 For slot based lun mapping product, the first byte is slot id. For example, for slot 2, the name is 02-00-00-00-00-00-00-00 Examples initiator -i 1 -c 2 initiator -a add -n iqn.vendorcompany.com...
  • Page 377 Vess R2000 Series Product Manual Promise Technologies iscsi Usage iscsi [-a <action>] [-t <Type>] [-n <TargetId>] [-p <PortId> -c <CtrlId>] [-i <SessionId>] [-g <PortalId>] [-m <PortalInterfaceType>] [-v] iscsi -a mod [-t <Type>] [-n <TargetId>] [-p <PortId> -c <CtrlId>] [-i <SessionId>] [-g <PortalId>] -s “<list of settings>” Summary The iscsi command is used to display and modify iSCSI information and settings. Use this to view and modify iSCSI component and global settings, and to add and delete iSCSI portals. iSCSI host interface product only. Options -a <action> Which action to perform. list (Default) Gives summary information about iSCSI status. add Add iSCSI portal. mod Modify iSCSI settings.
  • Page 378 Product Manual Managing with the CLI delete information. port Specifies iSCSI port as the device type to display or modify information. session Display or delete session information. portal Display, add, modify or delete portal information. device Displays the logged in devices information. -n <target id> Target id -p <port id> Port id -c <controller id> Controller id -i <session id> Session id -g <portal id> Portal id -m <portal interface type> Valid for add iSCSI portal type phy (Default) vlan trunk -s “<option>=<value>” Specifies which iSCSI type settings to change. Followings for target settings. Requires -t target and -n <target id> options. alias= Target alias. Can up to 31 characters long, containing alphanumeric characters, blank spaces and underscores. The beginning and ending blank spaces will be discarded. headerdigest= 32bit CRC for iSCSI headers. Enabling a header digest may...
  • Page 379 Vess R2000 Series Product Manual Promise Technologies decrease performance. enable disable datadigest= 32bit CRC for iSCSI data. Enabling a data digest may decrease performance. enable disable unichapauth= Unidirectional CHAP authorization. Requires the initiator to have a CHAP secret to log into the subsystem. Can be configured only when modify a target. enable disable bichapauth = Bidirectional CHAP authorization. Requires both the subsystem and initiator to have a CHAP secret to log in. Can be configured only when modify a target. enable disable The following settings apply to ports. Requires -t port and -p <port id> options. jumboframe = Enable or Disable the jumbo frame of the port. enable disable The following settings apply to portals. Requires -t portal and -g <portal id> options.
  • Page 380 Product Manual Managing with the CLI Adding a portal also requires -m <portal interface type> optioin. vlantag = The VLAN tag of a portal in LAN-mode. Range is 1 to 4094. trunkid = The Trunk ID of a portal in Trunk-mode. Range is 1 to 8. dhcp = Enable or Disable DHCP on the portal. enable disable iptype = The IP address type of portal. 4 IPv4 6 IPv6 primaryip = The primary IP address of portal. Use when DHCP is disabled. primaryipmask = The primary IP mask of portal. Use when DHCP is disabled. gateway = Specify the gateway. -v Verbose mode. Used with -a list. Examples iscsi iscsi -t port -p 2 -c 1 iscsi -a del -t session -i 2 iscsi -a mod -s “keepalive=enable”...
  • Page 381 Vess R2000 Series Product Manual Promise Technologies isns Usage isns [-a <action>] isns -a mod -t <Type> [-g <PortalID>] -s “<list of settings>” Summary This command is used to display iSCSI iSNS Information and and modify settings for iSCSI host interface. Options -a <action> Which action to perform. list (Default) Displays a summary of iSNS settings. mod Allows the user to change iSNS settings. -t <port type> The type of port to iSNS through. If -t is not specified, the default value is Mgmt port. portal iSCSI portal. iSCSI host interface product only.
  • Page 382 Product Manual Managing with the CLI lunmap Usage lunmap [-a <action>] [-i <InitiatorId>] [-r <CtrlId>] [-p <PortId>] [-c <Count>] lunmap -a addld -i <InitiatorId> [-l <LdIdList>] [-m <LunMap>] lunmap -a delld -i <InitiatorId> [-l <LdIdList>] lunmap -a add [-i <InitiatorId>] -n <Name> [-l <LdIdList>] [-m <LunMap>] lunmap -a del -i <InitiatorId> lunmap -a enable lunmap -a disable Summary The lunmap command displays information about the current LUN mapping and masking (LMM) table information and enables you to add, modify, and delete LMM entries. LMM can be enabled or disabled.
  • Page 383 Vess R2000 Series Product Manual Promise Technologies -r <CtrlId> Specifies the Ctrl ID for a port-based LMM entry. Valid only for Fibre Channel host interface. -p <PortId> Specifies the Port ID for a port-based LMM entry. Valid only for Fibre Channel host interface. -i <InitiatorId> (0-2047) Specifies the initiator ID for an initiator based LMM entry. For -a list option, it is the starting index. May be used with -c option. -c <Count> Specifies the number of LMM entries to be listed. Only used with -a list option. -n <Name> Specifies the initiator name. • For the iSCSI host interface, the name is the initiator’s iSCSI name, such as iqn.vendorcompany.com. • For the Fibre Channel host interface, the name is the initiator’s WWPN in hex format, such as aa-bb-cc-dd-ee-ff-11-22. • For the SAS host interface, the name is the SAS address, such as aa-bb-cc-dd-ee-ff-11-22. • For slot-based LUN mapping, the first byte is the slot ID. For example, slot 2, the name is 02-00-00-00-00-00-00-00. -l <Ld ID list> (0-1023) Specifies the logical drive IDs. -m <LUN map list> (0-1023) Specifies the LUN mapping values. Please check the maximum number of LUNs supported by host OS. -s “<option>=<value>”...
  • Page 384 Product Manual Managing with the CLI Examples lunmap -i 1 -c 2 lunmap -a addld -i 1 -l 2 -m 2 lunmap -a delld -i 1 -l 2 lunmap -a enable lunmap -a add -n iqn.promise.com -l 0,1 -m 0,1...
  • Page 385 Vess R2000 Series Product Manual Promise Technologies logdrv Usage logdrv [-a <action>] [-l <LdId>] [-c <Ld count>] [-v] logdrv -a locate -l <LdID> logdrv -a mod -l <LdId> -s “<list of ld settings>” Summary The logdrv command displays information about the logical drives and is used to make changes on logical drive settings. To create a logical drive please see the array command.
  • Page 386 Product Manual Managing with the CLI writeback Writes are cached. Note: Cannot be set if ReadPolicy is set to “nocache.” ReadPolicy= Specifies logical drive read policy. readahead Reads extra data to help reduce read times of sequential data. readcache Caches reads in the case the same request is made again. nocache No caching algorithm. PreferredCtrlId= Specifies which controller the LD is prefers for LUN affinity. Valid value is 1 or 2. PerfectRebuild= Used to specify which logical drives supply to Perfect Rebuild. disable Perfect rebuild will not supply to this logical drive. Verbose mode. Used with -a list. Examples logdrv logdrv -v logdrv -a mod -l0 -s”readpolicy=readahead” logdrv -a locate -l2...
  • Page 387 Vess R2000 Series Product Manual Promise Technologies logout Usage logout Summary The logout command is used to logout the current user from the session. Examples logout migrate Usage migrate [-a <action>] [-d <DaId>] migrate -a start -d <DaId> -p <PdIds> -l <LdSettings> Summary The migrate command allows the user to migrate logical drives inside a particular disk array.
  • Page 388 Product Manual Managing with the CLI Options -a <action> Which action to perform. list (Default) Displays the migration status of specified disk array. If no array ID specified, all migration status will be displayed. start start a specific migration progress. -d <DA ID> Used to specify the array ID for migration. -p <PD ID list> Used to specify which physical drives are to be added in an array. -l “<option>=<value>” Used to specify settings for logical drive migration. id= (Required) Specifies the logical drive ID. capacity= Specifies the new logical drive capacity. Not to specify it unless intending to expand the capacity capacityrounding= Enable or disable capacity rounding for logical drive migration enable (Default) Enable capacity rounding. disable Disable capacity rounding. raid= Specifies the new logical drive RAID level. axle= Specifies the axle number for hybrid RAID Levels when RAID Level is changed. stripe= Specifies the new logical drive stripe size. This is currently not supported and is ignored.
  • Page 389 Vess R2000 Series Product Manual Promise Technologies Examples migrate -d 1 migrate -a start -d 1 -p 10 -l “id=0,capacity=10gb” Usage mp -a <action> Summary The mp command activates Media Patrol. Media Patrol searches the physical drives for media errors. When an error is found, Media Patrol attempts to repair the error. If it fails to correct the error, Media Patrol attempts to remap the sector. Note: Sector remapping is not currently supported. You can start, stop, pause, or resume Media Patrol and monitor its progress and status. Options -a <action> Specifies the action to perform. list (Default) Displays the status and progress of Media Patrol. start Starts Media Patrol. stop Stops Media Patrol. pause Pauses Media Patrol. resume Resumes a paused Media Patrol.
  • Page 390 Product Manual Managing with the CLI Usage net [-a <action>] [-f <protocol family>] [-m] [-v] net -a mod [-f <protocol family>] [-m] -s “<list of settings>” Summary Net is used to display the TCP/IP specific information for the management port. In addition to displaying IP address and subnet mask, changes to DHCP and DNS settings can be changed. Most often this command will be used during initial setup to either setup a static IP address or to display what DHCP assigned IP address the enclosure is using.
  • Page 391 Vess R2000 Series Product Manual Promise Technologies -s “<option>=<value>” List the various settings for the MGMT ports. These options are comma separated. Works only with modify command. primaryip= Specify the primary IP address. primaryipmask= Specify the primary subnet mask. ipmasklen= Specify the primary subnet mask length. gateway= Specify the gateway. dhcp= Enable or disable DHCP support. Currently only supported for ipv4. enable disable primarydns= Set an IP address of the primary DNS server. wol= Enable or disable Wake On Lan support. This option is valid only for management port. enable disable -v Verbose mode. Used with -a list. Examples *shows a list of ip info for all network ports* net -a enable -f ipv4 net -a mod -m -c 1 -s “primaryip=10.0.0.2”...
  • Page 392 Product Manual Managing with the CLI Usage ntp [-a <action>] ntp -a list ntp -a mod -s “<list of settings>” ntp -a test -t <time server> ntp -a sync Summary The ntp command enables a user to view NTP status, add an NTP server, modify NTP settings, test the NTP server connection, and synchronize subsystem time with the NTP server.
  • Page 393 Vess R2000 Series Product Manual Promise Technologies server1= Specific to the time servers.. (max of 3 servers) dst= Enable and disable Daylight Saving Time. enable disable dststarttime= Used to specify the DST start time. The format is Month-WeekOfMonth-DayOfWeek. Month range is [Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec]. WeekOfMonth range is [1st, 2nd, 3rd, 4th, Last]. DayOfWeek range is [Sun, Mon, Tues, Wed, Thur, Fri, Sat]. dstendtime= Used to specify the DST end time. The format is Month-WeekOfMonth-DayOfWeek. Month range is [Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec]. WeekOfMonth range is [1st, 2nd, 3rd, 4th, Last]. DayOfWeek range is [Sun, Mon, Tues, Wed, Thur, Fri, Sat]. -t <time server> Specifies the time server to test. Used with -a test. Returns only failure reports.
  • Page 394 Product Manual Managing with the CLI Examples ntp -a list ntp -a mod -s “server1=ABC.123.XYZ” (adds a NTP server) ntp -a mod -s “ntp=enable, timezone=-8, server1=ABC.123.XYZ, dst=enable, dststarttime=Mar-2nd-Sun, dstendtime=Nov-1st-Sun” ntp -a test -t ABC.123.XYZ ntp -a sync password Usage password [-u <username>] Summary Allows a user to change their password. A normal (non super user) user will never use the -u option, as they are allowed only to change their password. For any user who wants to change its own password, it will be first prompted for their old password before inputting their new password.
  • Page 395 Vess R2000 Series Product Manual Promise Technologies Usage pdm [-a <action>] [-d <DaId>] [-s <SeqNo>] pdm -a start -d <DaId> -s <SeqNo> -p <PdId> pdm -a stop -d <DaId> -s <SeqNo> pdm -a pause -d <DaId> -s <SeqNo> pdm -a resume -d <DaId> -s <SeqNo> Summary This command allows the user to start, stop, pause or resume a PDM as well as to check on the progress of a running or paused PDM.
  • Page 396 Product Manual Managing with the CLI Options -a <action> Which action to perform. list (Default) Displays the current active or paused PDM(s) and their status(es). start Starts a manual PDM. stop Stops a PDM. pause Pauses a PDM. resume Resumes a paused PDM. -d <DA ID> Specifies which disk array to perform PDM action on. -s <sequence Num> Specifies the sequence number of the physical drive that has a PFA condition. -p <PD ID> Specifies physical drive ID of the destination drive. Examples pdm -a start -d0 -s2 -p10 pdm -a stop -d0 -s2...
  • Page 397 Vess R2000 Series Product Manual Promise Technologies phydrv Usage phydrv [-a <action>] [-p <PdId>] [-c <Pd count>] [-v] phydrv -a mod -p <PdId> -s “<list of settings>” phydrv -a locate -p <PdId> phydrv -a online -p <PdId> phydrv -a offline -p <PdId> phydrv -a clear -t <condition type> -p <PdId> Summary The phydrv command displays physical drive information, changes physical drive settings, locates individual drives, and forces a drive to an online or offline state.
  • Page 398 Product Manual Managing with the CLI pfa Clears a PFA condition on the drive. staleconfig Clears a stale configuration on the drive. -d <drive type> Specifies type of settings to modify. Requires the -a mod option. Defaults to be all if -d is not specified. sata SATA related setting(s): writecache, rlacache, and cmdqueuing. The SATA settings apply to all SATA physical drives. all All drives where is applicable. -s “<option>=<value>” Specifies which settings to change. alias= User-specified name, only for configured physical drives. Up to 32 characters, containing alpha-numeric characters, blank spaces and underscores. Beginning and ending blank spaces are discarded. The following global settings are for physical drives that support these features: writecache= Enables or disables write cache on the physical drive(s). enable disable rlacache= Enables or disables read look ahead cache on the physical drive(s). enable disable cmdqueuing= Enables or disables command queuing on the physical drive(s). enable disable...
  • Page 399 Vess R2000 Series Product Manual Promise Technologies temppollint= (15-255 ) Drive temperature polling interval in seconds. If value is 0, polling is disabled. For high availability products only. mediumerrorthreshold= (0-4294967294 ) Medium error threshold. If the threshold is reached, the physical drive is marked as dead. The default value is 0, indicating that physical drive is not marked as dead for medium errors. For high availability products only. Verbose mode. Used with -a list. Examples phydrv phydrv -v phydrv -a locate -p 9 phydrv -a mod -s “writecache=enable,rlacache=enable” phydrv -a offline -p 8 phydrv -a online -p 8...
  • Page 400 Product Manual Managing with the CLI ping Usage ping -t <PortType> [-l <CtrlId>] [-p <PortId>] -i <ipAddr> [-c <packetCount>] Summary Allows the user to ping another network device from the management port or iSCSI port to verify that the device is able to be “seen” by the enclosure. Options -t <port type>...
  • Page 401 Vess R2000 Series Product Manual Promise Technologies ptiflash Usage ptiflash [-a <action>] [-t] [-s <ServerIP>] -f <FileName> [-p <PortNum>] [-e <encl id>] [-i <ctrl id>] [-n] [-d <pd id>] [-l] [-y] Summary This is the flash utility for the controller and physical drives. It is used to flash images such as firmware or software for controllers and drive firmware image for physical drives. For embedded, in order to update the flash image, the user must have a TFTP server setup that is accessible from the enclosure’s management port and the flash image located on the TFTP...
  • Page 402 Product Manual Managing with the CLI -p <port number> Specifies the port number of the TFTP server. If no port number is given, the default value that will be used is 69. -e <encl id> Specifies the Enclosure ID. Only used with -a versioninfo option. If not specified, default value is all enclosures. -i <ctrl id> Specifies the Controller ID. Only used with -a versioninfo option. Enclosure id is required when controller id is specified. If not specified, default value is all controllers. -n Start the flash process/image update in NDIU mode. This mode is applicable only if the system is in redundant state. Default mode of flash is DIU (disruptive) mode. -d <device id> Specifies the physical drive IDs. Only for physical drive firmware update. If not specified, all the physical drives, which are supported by the specified physical drive firmware, are selected. -l Display the status of currently running flash process. -y Enable non-interactive mode. Examples ptiflash -t -s 192.168.1.1 -f fw_multi.ptif -p 69 # for embedded ptiflash -f fw_multi_20031010.ptif # for in-band ptiflash -l # list currently running flash process ptiflash -t -s 192.168.1.1 -f fw_multi.ptif -n # for NDIU mode ptiflash -t -s 192.168.1.1 -f pd_fw.ptif -d 1,2 # update the pd firmware for pd 1 and 2 using the pd_fw.ptif image.
  • Page 403 Vess R2000 Series Product Manual Promise Technologies Usage rc [-a <action>] [-l <LdId>] rc -a start -l <LdId> [-n] [-p] rc -a stop -l <LdId> rc -a pause -l <LdId> rc -a resume -l <LdId> Summary The rc command starts, stops, pauses and resumes a Redundancy Check and monitors the progress of a running Redundancy Check. Options -a <action> Specifies action to perform. list (Default) Displays active and paused Redundancy Checks and their status.
  • Page 404 Product Manual Managing with the CLI Examples rc -a start -l3 -n -p rc -a start -l3 rc -a stop -l2 Usage rb [-a <action>] [-d <DaId>] [-s <SeqNo>] rb -a start -d <DaId> -s <SeqNo> -p <PdId> rb -a stop -d <DaId> -s <SeqNo> rb -a pause -d <DaId> -s <SeqNo> rb -a resume -d <DaId> -s <SeqNo> Summary This command allows the user to start, stop, pause or resume a Rebuild as well as to check on the progress of a running or paused Rebuild.
  • Page 405 Vess R2000 Series Product Manual Promise Technologies -d <DA ID> Specifies which disk array to perform rebuild action on. -s <sequence Num> Specifies the sequence number of the physical drive that was marked offline and will used for the rebuild. -p <PD ID> Identifies the physical drive ID that will be used in the rebuild process. Examples rb -a start -d0 -s2 -p10 rb -a stop -d0 -s2...
  • Page 406 Product Manual Managing with the CLI Usage sas [-a <action>] [-t <Type>] [-i <CtrlId>] [-p <PortId>] [-v] sas -a mod -t <Type> -i <CtrlId> -p <PortId> -s “<list of settings>” Summary The sas command is used to view and modify SAS host port info and settings on SAS host interface product only. Options -a <action> Which action to perform. list (Default) Gives summary information about SAS host port status. mod Modify SAS host port settings. clear Clear port statistics information. -t <type>...
  • Page 407 Vess R2000 Series Product Manual Promise Technologies Adjust link cable signal strength. The value is from 1 to 8. Use cable length in meters as a guideline to select. For example, if cable length is 2 meter, the cable signal strength should be the value around 2. If 2 is not a good value, select the value such as 1 or 3. -v Verbose mode. Used with -a list. Examples sas -t port -i 1 -p 1 -v sas -a mod -t port -i 1 -p 1 -s “cablesignalstrength=1”...
  • Page 408 Product Manual Managing with the CLI sasdiag Usage sasdiag -a <action> -e <EnclosureId> -i <expanderId> [-p <PHYId>] Summary Diagnostic command for getting SMP discovery info, getting PHY error log, or clear the error log. For products that support multiple enclosures only. Options -a <action> Which action to perform. discover Display SMP general discovery information. errorlog Display error log on a certain expander. clearerrlog Clear error log on a certain PHY.
  • Page 409 Vess R2000 Series Product Manual Promise Technologies Usage sc [-a <action>] [-i <SpareId>] sc -a start [-i <SpareId>] Summary The sc command starts a Spare Check and monitors the status of a running Spare Check. Options -a <action> Specifies the action to perform. list (Default) Displays Spare Check status. start Starts the Spare Check. -i <Spare ID> Specifies the spare ID on which to run Spare Check. Valid value range is 0~255. Examples sc -a start -i 3...
  • Page 410 Product Manual Managing with the CLI scsi Usage scsi [-a <action>] [-c <ChannelId>] [-i <TargetId>] [-v] scsi -a list -c <ChannelId> scsi -a list -c <ChannelId> -i <TargetId> scsi -a list -t target scsi -a list -c <ChannelId> -t target scsi -a mod -c <ChannelId> -s “<List of Settings>” scsi -a enable -c <ChannelId> -i <Target Id List> scsi -a disable -c <ChannelId> -i <Target Id List> Summary The parallel SCSI command is used to view and modify parallel SCSI info and settings. These include things like parallel SCSI termination and targetlist. Options -a <action>...
  • Page 411 Vess R2000 Series Product Manual Promise Technologies -i <Target ID list> 0..15 Used to specify which targets are to be used in the list. Used in conjunction with -a enable or -a disable. Target IDs can be used singly or separated by comma. Additionally a sequential group of targets can be specified by placing a ~ between numbers such as 1~6. This will include targets 1,2,3,4,5,6. -s “<option>=<value>” Specifies which Parallel SCSI settings to change. termination= Parallel SCSI termination configuration auto on off -v Verbose mode, display statistics information. Examples scsi scsi -a list -c 1 scsi -a list -c 1 -i 1 scsi -a list -t target scsi -a list -c 1 -t target scsi -a mod -c 1 -s “termination=on”...
  • Page 412 Product Manual Managing with the CLI session Usage session session -h (this command) Summary This command lists the current active sessions. Examples session...
  • Page 413 Vess R2000 Series Product Manual Promise Technologies shutdown Usage shutdown -a <action> [-i <ctrlId> shutdown -a shutdown shutdown -a restart shutdown -a restart -i 2 shutdown -a shutdown -i 1 Summary Shutdown is the command used to shutdown or restart a controller or subsystem. Options -a <action> Which action to perform. shutdown To shutdown the controller or subsystem. restart To restart the controller or subsystem. -i <ctrlId> Controller ID or subsystem. If -i is not specified, the default value is subsystem. 1 Controller 1. 2 Controller 2. subsys Subystem.
  • Page 414 Product Manual Managing with the CLI smart Usage smart [-a <action>] [-p <PdId>] Options -a <action> Which action to perform. list (Default) Displays the status of S.M.A.R.T. diagnostic for phydrv drive(s). enable Enable S.M.A.R.T. disable Disable S.M.A.R.T. -p <PdId> Specifies physical drive ID of the destination drive. If not specified, the destination drive will be all physical drives. -v Verbose mode. Used with -a list. Summary S.M.A.R.T diagnostic for physical drives. Examples smart smart -v smart -a list -p 1 smart -a enable -p 1...
  • Page 415 Vess R2000 Series Product Manual Promise Technologies spare Usage spare [-a <action>] spare -a list [-i <SpareId>] [-d <DaId>] [-v] spare -a add [-i <SpareId>] -p <PdId> [-t g|d] [-r y|n] [-d <DaId list>] [-s “<list of settings>”] spare -a mod -i <SpareId> [-t g|d] [-r y|n] [-d <DaId list>] [-s “<list of settings>”] spare -a del -i <SpareId> Summary The spare command displays a list of hot spare drives and creates, modifies, and deletes hot spare drives. A global hot spare can replace a failed drive from any redundant disk array.
  • Page 416 Product Manual Managing with the CLI -d <DA ID or DA ID List> Specifies the disk array ID. Requires the -a list option. Displays a list of global spares and spares dedicated to this disk array. When used with other actions, it specifies the disk array IDs to which this spare is dedicated. -t <type> Specifies the type of hot spare drive. A global hot spare drive. A dedicated hot spare drive. -r <revertible> Specifies whether the spare drive is revertible. Yes. -s “<option>=<value>” Specifies options for the spare drive. mediapatrol= Enables or disables Media Patrol. enable disable Examples spare spare -a add -p 14 -t g -r y spare -a mod -i 1 -t d -d 0,1 -s “mediapatrol=disable” spare -a del -i 0...
  • Page 417 Vess R2000 Series Product Manual Promise Technologies stats Usage stats [-t <type>] [-i <devId>] [-c <Count>] stats -a clear Summary The stats command displays statistics of subsytem, controller, enclosure, physical drives, and logical drives; and resets the statistics count to zero. Options -a <action> Specifies the action to perform. list (Default) Displays the statistics. clear Resets the statistics count to zero.
  • Page 418 Product Manual Managing with the CLI subsys Usage subsys [-a <action>] [-v] subsys -a mod -s “<list of settings>” subsys -a lock [-r] [-t <number of minutes>] subsys -a unlock [-f] subsys -a chklock Summary The subsys command is used to display and make changes to subsystem settings. This is also used to lock the subsystem so that only the current administrator can make modifications. Options -a <action>...
  • Page 419 Vess R2000 Series Product Manual Promise Technologies redundancytype= Redundancy type in high availability set up. SAS host interface product doesn’t support active-standby. The default value is active- active if not specified. active-active Active-Active. active-standby Active-Standby. cachemirroring= Enable and disable cache mirroring. Cache mirroring will only be available when redundancy type is active-active. The default value is enable if not specified. enable disable -t <number of mins> Used with -a lock. Number of minutes to lock the subsystem. Default is 30 minutes. -r Renew the lock timer. Used with -a lock and -t -f Force unlock. Only super user has the privilege to do it. -v Verbose mode. Used with -a list. Examples subsys subsys -v subsys -a mod -s “alias=MySubsystem” subsys -a lock -t 60...
  • Page 420 Product Manual Managing with the CLI swmgt Usage swmgt [-a <action>] swmgt -a mod -n <component name> [-t <startup type>] [-s “<list of settings>] swmgt -a start -n <component name> swmgt -a stop -n <component name> swmgt -a restart -n <component name> Summary The swmgt command allows a user to view and modify setting of software components. Options -a <action> Which action to perform. list (Default) Displays all software components. start Start a software component. stop Stop a software component. restart Restart a software component. mod Change a component’s startup type when system boots.
  • Page 421 Vess R2000 Series Product Manual Promise Technologies -n <component name> Specifies the component name to view setting, modify, start or stop. email Email notification. slp Service location protocol service agent. SLP service is supported for IPv4 protocol only. telnet Telnet. ssh SSH. snmp SNMP. netsend Netsend. Netsend service is supported for IPv4 protocol only. -t <startup type> Specifies the startup type. automatic Component is automatically started when system boots. manual Component has to be manually started by issuing command. -s “<option>=<value>” Used to specify settings for this component. This is used when modifying (mod). These options are comma separated. email settings smtpserver= SMTP server IP address or SMTP server name. serverport= SMTP server port number. authentication= SMTP server authentication. no...
  • Page 422 Product Manual Managing with the CLI telnet settings port= Port number for telnet daemon. sessiontimeout= Session time out in minutes. Maximum 1440. maxconnection= Max number of telnet client connection . ssh settings port= Port number for ssh daemon. sessiontimeout= Session time out in minutes. Maximum 1440. maxconnection= Max number of ssh client connection . snmp settings port= Port number. sysname= System name string. syslocation= System location string. syscontact= System contact information string. readcommunity= Read community name. -i <Index> Used to specify trap sink index for snmp, public key index for ssh or recipient index for netsend. Only valid for modify or delete trap sink or recipient, delete public key. -p “<option>=<value>” Used to specify trap sinks for snmp, public key for ssh or recipients for netsend. Multiple -p option can be entered with -a add option for trap sink or recipient. trapsinkserver= Trap sink IP address or trap sink server name. For snmp only.
  • Page 423 Vess R2000 Series Product Manual Promise Technologies trapfilter= Trap filter level. It implies the level and above. For snmp only. info warning minor major critical fatal recipientserver= Recipient IP address or recipient server name. For netsend only. messagefilter= Message filter level. It implies the level and above. For netsend only. info warning minor major critical fatal filename= Ssh public key file name. For ssh only. server= TFTP server IP address or server name. For ssh only. comment= Ssh public key comment. For ssh only.
  • Page 424 Product Manual Managing with the CLI Examples swmgt swmgt -n snmp swmgt -a start -n snmp swmgt -a stop -n snmp swmgt -a mod -n snmp -t automatic swmgt -a mod -n netsend -i 1 -p “recipientserver=192.168.1.1,messagefilter=info” swmgt -a add -n netsend -p “recipientserver=192.168.1.1,messagefilter=info” swmgt -a del -n netsend -i 1 swmgt -a add -n ssh -p “filename=key.pub, server=192.168.1.1, comment=root@server” swmgt -a del -n ssh -i 1 For adding multiple trapsinkserver (SNMP): swmgt -a add -n snmp -p “trapsinkserver=192.168.1.1,trapfilter=info”...
  • Page 425 Vess R2000 Series Product Manual Promise Technologies sync Usage sync [-a <action>] [-l <LdId>] Summary The sync command is used for background synchronization, the process of enforcing consistency in logical drives. This is an optional replacement for LDI (logical drive initialization). Background Synchronization starts automatically when a redundant logical drive is created while still allowing I/O to be performed to the logical drive (unlike LDI).
  • Page 426 Product Manual Managing with the CLI topology Usage topology [-a <action>] [-v] Summary View enclosures topology, the physical connections and devices. For products that support multiple enclosures only. Options -a <action> Which action to perform. list (Default) Displays topology information. -v View complete information about topology. Examples topology...
  • Page 427 Vess R2000 Series Product Manual Promise Technologies trunk Usage trunk [-a <action>] [-i <trunk id>] trunk -a add -s “<list of settings>” Summary The trunk command is used to display and modify port trunk settings for the iSCSI host interface. Options -a <action> Specifies the action to perform. add Create a new trunk. mod Modify an existing trunk setting. del Delete a trunk. -i [<trunk id>] Port trunk identifier. (1 - 8).
  • Page 428 Product Manual Managing with the CLI lacp This mode is known as Dynamic Link Aggregation mode. It creates aggregation groups that share the same speed and duplex settings. This mode requires a switch that supports IEEE 802.3ad Dynamic link. Examples trunk -a add -s”ctrlid=1,masterport=2,slaveport=3 4” trunk -a del -i 2 transit Usage transit [-a <action>] [-d <DaId>] [-s <SeqNo>] transit -a start -d <DaId> -s <SeqNo> -p <PdId> transit -a stop -d <DaId> -s <SeqNo> transit -a pause -d <DaId> -s <SeqNo> transit -a resume -d <DaId> -s <SeqNo> Summary The transit command starts, stops, pauses, and resumes a transition and monitors the progress of a running transition.
  • Page 429 Vess R2000 Series Product Manual Promise Technologies During transition, the data on the revertible spare is transferred to the destination drive while the disk array remains online. After transition, the destination drive becomes the part of the array and the revertible spare is a spared drive once again.
  • Page 430 Product Manual Managing with the CLI Usage ups [-a <action>] ups -a list [-v] ups -a mod -s “<list of settings>” Summary The ups command allows a user to view and modify ups status and settings. Network UPS is supported for IPv4 protocol only. Options -a <action> Which action to perform. list (Default) Displays all current UPS status. mod Change the settings for UPS. -s “<option>=<value>”...
  • Page 431 Vess R2000 Series Product Manual Promise Technologies wt= Warning temperature threshold in Celsius. The valid value range is 32~42. -v Verbose mode. Used with -a list. Examples ups -v ups -a mod -s “ups1=192.168.1.1, rtr=5”...
  • Page 432 Product Manual Managing with the CLI user Usage user [-a <action>] [-u <username>] user -a add -u <username> -p <privilege> [-s “<list of settings>”] user -a mod -u <username> [-p <privilege>] [-s “<list of settings>”] user -a del -u <username> Summary The user command allows a user to view and modify an existing user account. Only a Superuser can create, modify, or delete a user account. User access levels are: Superuser, Poweruser, Maintenance, and View. If a password is not specified when the user account is created, there will be no password when you log in.
  • Page 433 Vess R2000 Series Product Manual Promise Technologies -p <privilege> Specifies the privilege level to set for the user. super Superuser has max control power Poweruser cannot modify users nor delete configs maintenance Maintenance user can only perform background tasks view View user can only view. -f Force delete a user. -s “<option>=<value>” status= Enable/disable this user’s account. Default is enable. Only for local user. name= Specifies the user’s display full name. email= Specifies an email address for the user. Examples user -a add -u newuser -p view -s”name=NewUser, email=MyEmail@yourcompany.com” Input password: ****** Retype password: ****** user -a mod -u olduser -p super -s”status=disable,name=OldUser” user -a del -u baduser...
  • Page 434 Product Manual Managing with the CLI zoning Usage zoning [-a <action>] [-g <group id>] [-i <ctrl id>] zoning -a mod -g <froup id> -i <ctrl id>] [-s “<list of settings>”] Summary The zoning command allows a user to view and modify zoning membership table and permission table. Options -a <action> Which action to perform. list (Default) Displays memembership table and permission table. mod Modify permission table. -g <group id> Specifies first group id. -i <ctrl id> Specifies controller id for permission table. -s “<option>=<value>” group= Specifies second group id for permission table.
  • Page 435 Vess R2000 Series Product Manual Promise Technologies help Usage -a <action> -u <username> -p <privilege> -s “<option>=<value>” Summary The user command is used to list, modify, create and delete user accounts on the subsystem. Usage -a <action> -u <username> -p <privilege> -s “<option>=<value>” Summary The user command is used to list, modify, create and delete user accounts on the subsystem. menu Summary Use the menu command to enter Command Line Utility.
  • Page 436 Product Manual Manage with CLU AnAge wIth This chapter covers the following topics: • “Managing the Subsystem (CLU)” on page 416 • “Managing the RAID Controllers (CLU)” on page 421 • “Managing the Enclosure (CLU)” on page 425 • “Physical Drive Management (CLU)” on page 433 • “Managing Disk Arrays (CLU)”...
  • Page 437 • “Logging Back Into the CLI and CLU” on page 415 akiNg a erial oNNeCtioN Before you begin, be sure the RJ-11-to-DB9 serial data cable is connected between the Host PC and Vess R2600, and that both machines are booted and running. Serial ports on the controllers (Vess R2600fiD)
  • Page 438 10.0.0.1 2. Type and press Enter . The IP address above is only an example. Use the Management port IP address of your Vess R2600. The Telnet default port number is 2300. 3. Press Enter once to launch the CLI.
  • Page 439 2. Type ssh administrator@10.0.0.1 and press Enter. The IP address above is only an example. Use the Management port IP address of your Vess R2000. The SSH default port number is 22. 3. Press Enter once to launch the CLI.
  • Page 440 Product Manual Manage with CLU oggiNg Nto the 1. At the Login prompt, type the user name and press Enter . The default user name is administrator . 2. At the Password prompt, type the password and press Enter . The default password is password .
  • Page 441 Vess R2000 Series Product Manual Promise Technologies Quick Setup – A sequence of four steps to setup system date and time, Management port, and RAID configuration. See "Setting-up Vess R2000 with the CLU" on page 68. Subsystem Management – Subsystem settings, Controller settings, statistics, lock/unlock the subsystem, set date and time, Enclosure settings, FRUs and Topology.
  • Page 442 3. Close the terminal emulation, Telnet, SSH, or terminal window. oggiNg ut oF the When you shut down or restart the Vess R2000 subsystem, you are automatically logged out of the CLI. To manually log out of the CLI (no shut down or restart): • At the username@cli> prompt, type logout and press Enter.
  • Page 443 Vess R2000 Series Product Manual Promise Technologies (clu) AnAgIng the uBSySteM Subsystem Management includes the following functions: • “Making Subsystem Settings (CLU)” on page 416 • “Locking or Unlocking the Subsystem (CLU)” on page 417 • “Setting Subsystem Date and Time (CLU)” on page 419 • “Making NTP Settings (CLU)”...
  • Page 444 Product Manual Manage with CLU (Clu) uNNiNg edia atrol Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks all physical drives assigned to disk arrays and spare drives. It does not check unconfigured drives. To start, stop, pause or resume Media Patrol: 1. From the Main Menu, highlight Subsystem Management and press Enter . 2.
  • Page 445 Vess R2000 Series Product Manual Promise Technologies 1 to 1440 minutes (24 hours) 4. Highlight Renew and press Enter . eleAsing the 1. From the Main Menu, highlight Subsystem Management and press Enter . 2. Highlight Lock Management and press Enter .
  • Page 446 Manage with CLU Ntp s (Clu) akiNg ettiNgs After you have made Network Time Protocol (NTP) settings, the Vess R2000 subsystem synchronizes with a NTP server. • At startup • Every night • When you synchronize manually To make NTP settings for the subsystem: 1.
  • Page 447 (Clu) yNChroNiziNg with a erVer The Vess R2000 subsystem automatically synchronizes with a NTP server every night and a startup. You have the option of synchronizing manually at any time. To manually synchronize the Vess R2000 with a NTP server: 1.
  • Page 448 Product Manual Manage with CLU RAID c (clu) AnAgIng the ontRolleRS RAID controller management includes the following functions: • “Viewing Controller Information (CLU)” on page 421 • “Making Controller Settings (CLU)” on page 422 • “Locating the Controller (CLU)” on page 424 (Clu) iewiNg oNtroller...
  • Page 449 Vess R2000 Series Product Manual Promise Technologies (Clu) leariNg aN rphaN aterMark This condition is the result of a disk drive failure during an NVRAM RAID level migration on a disk array. To clear an orphan watermark: 1. From the Main Menu, highlight Subsystem Management and press Enter .
  • Page 450 Product Manual Manage with CLU Grp (group) Rounding – Uses an algorithm to determine truncation. Results in the max- imum amount of usable drive capacity. Table Rounding – Applies a predefined table to determine truncation. • Highlight Host Cache Flushing and press the spacebar to toggle between Enable and Disable . For more information, see “Host Cache Flushing” on page 76. • Highlight Cache Flush Interval and press the backspace key to erase the current value. Type a new interval value. The range is 1 to 12 seconds. For more information, see “Cache Policy” on page 76. • Highlight SMART and press the spacebar to toggle between Enable and Disable . • Highlight SMART Poll Interval and press the backspace key to erase the current value. Type a new interval value (1 to 1440 minutes).
  • Page 451 Vess R2000 Series Product Manual Promise Technologies (Clu) oCatiNg the oNtroller To locate this controller: 1. From the Main Menu, highlight Subsystem Management and press Enter . 2. Highlight Controller Management and press Enter . 3. Highlight the controller you want and press Enter .

  • Page 452: Viewing The Enclosures Summary (Clu)

    Product Manual Manage with CLU (clu) AnAgIng the ncloSuRe Enclosure Management includes the following functions: • “Viewing the Enclosures Summary (CLU)” on page 425 • “Viewing Enclosure Information (CLU)” on page 426 • “Making Enclosur e Settings (CLU)” on page 426 • “Viewing Power Supply Status (CLU)”...

  • Page 453: Viewing Enclosure Information (Clu)

    Vess R2000 Series Product Manual Promise Technologies (Clu) iewiNg NClosure NForMatioN To view enclosure information: 1. From the Main Menu, highlight Subsystem Management and press Enter . 2. Highlight Enclosure Management and press Enter . 3. Highlight the enclosure you want and press Enter .

  • Page 454: Viewing Power Supply Status (Clu)

    4. Highlight Power Supplies and press Enter . The screen displays the operational and fan status of Vess R2000’s three power supplies. If any status differs from normal or the fan speed is below the Healthy Threshold value, there is a fan/power supply...

  • Page 455: Locating A Power Supply (Clu)

    3. Highlight the enclosure you want and press Enter . 4. Highlight Cooling Units and press Enter . The screen displays the status and speed of Vess R2000’s cooling units, which are the power supply fans. If fan speed is below the Healthy Threshold, there is a malfunction.

  • Page 456: Viewing Temperature Sensor Status (Clu)

    Product Manual Manage with CLU (Clu) iewiNg eMperature eNsor tatus To view the status of the temperature sensors: 1. From the Main Menu, highlight Subsystem Management and press Enter . 2. Highlight E nclosure Management and press Enter . 3. Highlight the enclosure you want and press Enter . 4.

  • Page 457: Viewing Battery Information (Clu)

    Vess R2000 Series Product Manual Promise Technologies (Clu) iewiNg attery NForMatioN This feature enables you monitor and recondition the subsystem battery or batteries. 1. From the Main Menu, highlight Subsystem Management and press Enter . 2. Highlight Enclosure Management and press Enter .

  • Page 458: Locating An Enclosure (Clu)

    NClosure This feature helps you identify the physical Vess R2000 enclosure you are working with through the CLU. 1. From the Main Menu, highlight Subsystem Management and press Enter . 2. Highlight Enclosure Management and press Enter .
  • Page 459 NClosure opology This feature displays the connection topology of the Vess R2000 subsystem. Topology refers to the manner in which the data paths among the enclosures are connected. There are three methods: • Individual Subsystem – A single subsystem • JBOD Expansion –...
  • Page 460 Product Manual Manage with CLU (clu) hySIcAl RIVe AnAgeMent Physical Drive Management includes the following functions: • “Viewing a List of Physical Drives (CLU)” on page 433 • “Making Global Physical Drive Settings (CLU)” on page 433 • “Viewing Physical Drive Information (CLU)” on page 435 • “Setting an Alias (CLU)”...
  • Page 461 Vess R2000 Series Product Manual Promise Technologies • Highlight CmdQueuing and press the spacebar to toggle between Enabled and Disabled . • Highlight MediumErrorThreshold and press the backspace key to remove the current value, then type a new smaller value. See the comments on the next page. • Highlight DMA Mode and press the spacebar to toggle through UDMA 0 to 6 and MDMA 0 to 2. For SAS drives: • Highlight Write Cache and press the spacebar to toggle between Enabled and Disabled .
  • Page 462 Product Manual Manage with CLU (Clu) iewiNg hysiCal riVe NForMatioN To view information about a physical drive: 1. From the Main Menu, highlight Physical Drive Management and press Enter . 2. Highlight the physical drive you want and press Enter . Basic information displays.
  • Page 463 Vess R2000 Series Product Manual Promise Technologies pFa C (Clu) leariNg tale aNd oNditioNs The Clear Stale and Clear PFA functions only appear when those conditions exist on the physical drive. To clear a Stale or PFA condition on a physical drive: 1.
  • Page 464 Product Manual Manage with CLU (Clu) orCiNg a hysiCal riVe FFliNe This function enables you to force an online physical drive to go Offline. The Force Offline function appears only for physical drives that are assigned to disk arrays. Caution Forcing a physical drive offline is likely to cause data loss. Back up your data before you proceed. Use this function only when required. Important Forcing a physical drive offline causes your logical drives to become degraded. If Auto Rebuild is enabled and a spare drive is available, the disk array begins rebuilding itself automatically.
  • Page 465 This feature helps you identify a physical drive within the Vess R2000 enclosure you are working with through the CLU. To locate a physical drive: 1. From the Main Menu, highlight Physical Drive Management and press Enter .
  • Page 466 Product Manual Manage with CLU (clu) AnAgIng RRAyS Disk Array Management includes the following functions: • “Viewing a List of Disk Arrays (CLU)” on page 440 • “Creating a Disk Array (CLU)” on page 440 • “Deleting a Disk Array (CLU)” on page 444 • “Making Disk Array Settings (CLU)”...
  • Page 467 Vess R2000 Series Product Manual Promise Technologies (Clu) iewiNg a ist oF rrays To view a list of disk arrays: From the Main Menu, highlight Disk Array Management and press Enter . The list of disk arrays displays. (Clu) reatiNg a...
  • Page 468 Product Manual Manage with CLU To create a disk array with different characteristics, repeat the steps above specifying differ- ent parameters but choose the Express or Advanced option. – e (Clu) reatiNg a rray xpress To create a disk array using the Express feature: 1. From the Main Menu, highlight Disk Array Management and press Enter . 2.
  • Page 469 Vess R2000 Series Product Manual Promise Technologies return to the Disk Arrays Summary screen. To create a disk array with different characteristics, highlight Create New Array and press Enter . Repeat the steps above specifying different parameters. Or choose the Advanced option.
  • Page 470 Product Manual Manage with CLU Step 2 – Logical Drive Creation 1. If you want to specify an alias to the logical drive, highlight Alias and type a name. Maximum of 32 characters. Use letters, numbers, space between words and underscore. 2.
  • Page 471 Vess R2000 Series Product Manual Promise Technologies Step 3 – Summary Review logical drives you are about to create for your new array. Then do one of the following actions: • If you agree with the logical drives as specified, highlight Complete Disk Array Creation and press Enter .
  • Page 472 Product Manual Manage with CLU (Clu) akiNg rray ettiNgs To make disk array settings: 1. From the Main Menu, highlight Disk Array Management and press Enter . The list of disk arrays appears. 2. Highlight the disk array you want and press the Enter . 3.
  • Page 473 Vess R2000 Series Product Manual Promise Technologies (Clu) iewiNg rray NForMatioN 1. From the Main Menu, highlight Disk Array Management and press Enter . 2. Highlight the disk array you want and press Enter . The information and settings screen appears.
  • Page 474 Product Manual Manage with CLU (Clu) CCeptiNg aN NCoMplete rray This condition is the result of a missing physical drive. See “Incomplete Array” on page 215 before you use this function. To accept an incomplete array: 1. From the Main Menu, highlight Disk Array Management and press Enter . 2.
  • Page 475 Vess R2000 Series Product Manual Promise Technologies (Clu) repariNg the rray For raNsport To run the Transport function on a disk array: 1. From the Main Menu, highlight Disk Array Management and press Enter . 2. Highlight the disk array you want and press Enter .
  • Page 476 Product Manual Manage with CLU (Clu) uNNiNg oN a rray Predictive Data Migration (PDM) migrates data from the suspect physical drive to a spare drive before the physical drive fails. Before you can run PDM, you must have a replacement or target physical drive of adequate capacity for your disk array.
  • Page 477 Vess R2000 Series Product Manual Promise Technologies (Clu) uNNiNg raNsitioN oN a rray Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non-revertible spare drive. For more information, see “Transition” on page 193. In order to run Transition: • The spare drive must be Revertible.
  • Page 478 Product Manual Manage with CLU (clu) AnAgIng PARe RIVeS Spare Drive Management includes the following functions: • “Viewing a list of Spare Drives (CLU)” on page 451 • “Creating a Spare Drive (CLU)” on page 451 • “Making Spare Drive Settings (CLU)” on page 452 • “Running Spare Check (CLU)”...
  • Page 479 Vess R2000 Series Product Manual Promise Technologies A default physical drive is shown with possible alternative choices. 3. To choose different drive, highlight the drive, press the backspace key to remove the current number, then type a new number. 4. Highlight R evertible and press the spacebar to toggle between Yes and No .
  • Page 480 Product Manual Manage with CLU (Clu) uNNiNg pare heCk To run Spare Check: 1. From the Main Menu, highlight Spare Drive Management and press Enter . A list of the current spare drives appears. 2. Highlight the spare drive you want to check and press Enter . 3.
  • Page 481 Vess R2000 Series Product Manual Promise Technologies (clu) AnAgIng ogIcAl RIVeS Logical drive management includes: • “Creating a Logical Drive (CLU)” on page 454 • “Deleting a Logical Drive (CLU)” on page 456 • “Viewing the Logical Drive Check Table (CLU)” on page 457 • “Making Logical Drive Settings (CLU)”...
  • Page 482 Product Manual Manage with CLU 5. Highlight the following parameters and press the backspace key to erase the current value: • Alias – Type an alias into the field, if desired. Maximum of 32 characters. Use letters, numbers, space between words and underscore. • RAID Level - Press the spacebar to toggle though a list of available RAID levels. • Capacity – Maximum capacity shown. Enter a smaller capacity if desired. Highlight the following parameters and press the spacebar to toggle though the available choices: • Stripe size – Press the spacebar to choose: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB.
  • Page 483 Vess R2000 Series Product Manual Promise Technologies (Clu) eletiNg a ogiCal riVe Caution When you delete a logical drive, you delete all the data it contains. Back up all important data before deleting a logical drive. To delete a logical drive from a disk array: 1.
  • Page 484 Product Manual Manage with CLU (Clu) iewiNg ogiCal riVe tatistiCs To view logical drive information: 1. From the Main Menu, highlight Logical Drive Management and press Enter . 2. Highlight the logical drive you want and press Enter . The information and settings screen appears. 3.
  • Page 485 Vess R2000 Series Product Manual Promise Technologies (Clu) akiNg ogiCal riVe ettiNgs To make Logical Drive settings: 1. From the Main Menu, highlight Logical Drive Management and press Enter . 2. Highlight the logical drive you want and press Enter .
  • Page 486 Product Manual Manage with CLU • Initialization pattern – The default 00000000 is best for most applications • Quick Initialization – Yes means only the first and last sections of the logical drives are initialized. No means the entire logical drive is initialized. To change a parameter, highlight it and press the backspace key to erase the current value, then type the new value. 5. Highlight Start and press Enter . If necessary, you can pause and resume or stop and restart the Initialization.
  • Page 487 Vess R2000 Series Product Manual Promise Technologies (Clu) oCatiNg a ogiCal riVe This feature helps you identify the physical drives assigned to the logical drive you are working with in the CLU. To locate a logical drive: 1. From the Main Menu, highlight Logical Drive Management and press Enter .
  • Page 488 Product Manual Manage with CLU Note You can add physical drives to a RAID 50 or 60 array but you cannot change the number of axles. If you add an odd number of physical drives to a RAID 10 array, it becomes a RAID 1E array by default.
  • Page 489 OPtiOns The Vess R2000 includes a new LUN Clone option, the Online LUN Clone. This is used to create a copy of a LUN without stopping I/O on the source LUN. All data on the source LUN is copied and synchronized in a background operation.
  • Page 490 Product Manual Manage with CLU To create a LUN clone of a logical drive: 1. From the Main Menu, highlight Logical Drive Management and press Enter. 2. Highlight the logical drive you want to clone and press Enter. 3. Highlight LUN Clone and press Enter. 4.
  • Page 491 The Vess R2000 subsystem has a virtual management port, enabling you to log into a Vess R2000 with dual controllers using one IP address. Before you change settings, please see "About IP Addresses" on page 110. You initially made these settings during subsystem setup. You can change them later as required.
  • Page 492 Product Manual Manage with CLU Aking AnuAl ettings 1. From the Main Menu, highlight Network Management and press Enter . 2. Highlight the protocol family (IPv4 or IPv6) you want and press Enter . 3. Highlight Network Settings and press Enter 4.
  • Page 493 Vess R2000 Series Product Manual Promise Technologies (Clu) akiNg aiNteNaNCe ettiNgs Each controller has its own IP addresses for access when the controller goes into maintenance mode. For more information, see "Maintenance Mode" on page 112. Before you change settings, please see “About IP Addresses” on page 36.
  • Page 494 IBRe hAnnel onnectIonS The Fibre Channel Management option appears only with Vess R2000 Fibre Channel models. Fibre Channel Management includes the following functions: • “Viewing Node Information (CLU)” on page 467 • “Viewing Fibre Channel Port Information” on page 467 • “Making Fibre Channel Port Settings (CLU)”...
  • Page 495 Vess R2000 Series Product Manual Promise Technologies (Clu) iewiNg ibre haNNel ogged eViCes To view a list of logged-in devices: 1. From the Main Menu, highlight Fibre Channel Management and press Enter . 2. Highlight Fibre Channel Ports and press Enter .
  • Page 496 Direct Point-to-Point Private Loop Example 1: If you connect the Vess R2000 to a Fibre Channel switch and choose NL-Port topology, you create a Public Loop attached topology. Example 2: If you have a Point to Point attached topology, you made a direct connection (no switch) and chose N-port topology.
  • Page 497 Vess R2000 Series Product Manual Promise Technologies sFp i (Clu) iewiNg NForMatioN To view information about the SFPs (small form-factor pluggable transceivers): 1. From the Main Menu, highlight Fibre Channel Management and press Enter . 2. Highlight Fibre Channel Ports and press Enter .
  • Page 498 Product Manual Manage with CLU loop topology. It is transmitted by an L_Port to initialize or re-initialize the loop. • NOSCount – Not Operational Primitive Sequence. This primitive sequence is used during link initialization between two N_Ports in the point-to-point topology or an N_Port and an F_Port in the fabric topology. NOS is sent to indicate that the transmitting port has detected a link failure or is offline. The expected response to a port sending NOS is the OLS primitive sequence.
  • Page 499 Nitiators LUN Mapping must be enabled in order for Vess R2000 to recognize a Fibre Channel. See “Enabling LUN Mapping (CLU)” on page 498. To view Fibre Channel initiators: 1. From the Main Menu, highlight Fibre Channel Management and press Enter .
  • Page 500 Product Manual Manage with CLU ScSI c (clu) AnAgIng I onnectIonS • “Viewing iSCSI Target Information (CLU)” on page 474 • “Making iSCSI Target Settings (CLU)” on page 475 • “Viewing a List of iSCSI Ports (CLU)” on page 476 • “Viewing iSCSI Port Information (CLU)”...
  • Page 501 A target is a logical drive on the Vess R2000 subsystem. The default target exposes all logical drives and is associated with all portals on the subsystem. To view a list of iSCSI targets: 1.
  • Page 502 Product Manual Manage with CLU • OutStandingR2T – Maximum number of R2T PDUs the target can have outstanding for a single iSCSI command. • MaxBurstLen – Maximum length of a solicited data sequence in bytes. • DefTimeToWait – After a dropped connection, the number of seconds to wait before attempting to reconnect. • DefTimeToRetain – Number of seconds after time to wait (above) before reassigning outstanding commands. • HeaderDigest – Enables the use of header digest (CRC). Enabled or disabled.* • DataDigest – Enables the use of a data digest (CRC). Enabled or disabled.* • UniCHAPAuthen – Uni-directional (peer) CHAP authentication, enabled or disabled.* • BiCHAPAuthen – Bi-directional (local) CHAP authentication, enabled or disabled.* • FirstBurstLen – First burst length in bytes. • AssignedPortals – Portals assigned to this target. • NOP-In: Check iSCSI connection status* Items marked with an asterisk (*) are adjustable under “Making iSCSI Target Settings (CLU)” on page 475.
  • Page 503 An iSCSI port is the physical iSCSI connection on the Vess R2000. There are four iSCSI ports on each RAID controller for a total of eight per subsystem. To view a list of iSCSI ports: 1.
  • Page 504 Product Manual Manage with CLU sCsi p (Clu) akiNg i ettiNgs To make port settings: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2. Highlight iSCSI Ports and press Enter . The list of ports appears with controller and port numbers. 3.
  • Page 505 Vess R2000 Series Product Manual Promise Technologies sCsi p (Clu) iewiNg a ist oF i ortals A portal is the interface between an iSCSI port and the iSCSI network. To view a list of iSCSI portals: 1. From the Main Menu, highlight iSCSI Management and press Enter .
  • Page 506 Product Manual Manage with CLU sCsi p (Clu) iewiNg i ortal NForMatioN To view information for an iSCSI target port: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2. Highlight iSCSI Portals and press Enter . The list of portals appears.
  • Page 507 Promise Technologies sCsi p (Clu) ddiNg i ortals Vess R2000 supports up to 32 iSCSI portals. Each iSCSI portal can belong to a different VLAN for a maximum of 32 VLANs. If you plan to associate the new portal with a trunk, create the trunk first. See “Adding iSCSI Trunks (CLU)” on page 490. For more information about iSCSI VLANs, see "iSCSI on a VLAN" on page 124.
  • Page 508 Product Manual Manage with CLU sCsi p (Clu) akiNg i ortal ettiNgs To make portal settings: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2. Highlight iSCSI Portals and press Enter . The list of portals displays. 3.
  • Page 509 Vess R2000 Series Product Manual Promise Technologies sCsi p (Clu) eletiNg i ortals To delete an iSCSI portal: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2. Highlight iSCSI Portals and press Enter . The list of iSCSI portals displays.
  • Page 510 Product Manual Manage with CLU sCsi s (Clu) eletiNg aN i essioN To delete an iSCSI session: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2. Highlight iSCSI Sessions and press Enter . 3. Highlight the session you want delete and press the spacebar to select it.and press Enter . 4.
  • Page 511 Vess R2000 Series Product Manual Promise Technologies sCsi s (Clu) iewiNg i essioN NForMatioN To view a list of iSCSI sessions: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2. Highlight iSCSI Sessions and press Enter .
  • Page 512 Product Manual Manage with CLU sCsi sNs i (Clu) iewiNg i NForMatioN Internet Storage Name Service (iSNS) is a protocol used to facilitate the automated discovery, management, and configuration of iSCSI devices on a TCP/IP network. To view iSNS information: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2.
  • Page 513 Vess R2000 Series Product Manual Promise Technologies sCsi sNs s (Clu) akiNg i ettiNgs To make iSNS settings: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2. Highlight iSCSI iSNS Options and press Enter . The current iSNS options appear.
  • Page 514 Product Manual Manage with CLU sCsi Chap (Clu) iewiNg a ist oF i Challenge Handshake Authentication Protocol (CHAP) is an authentication mechanism used to authenticate iSCSI sessions between initiators and targets. To view a list of iSCSI CHAPs: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2.
  • Page 515 Vess R2000 Series Product Manual Promise Technologies sCsi Chap s (Clu) akiNg i ettiNgs When you change CHAP settings, you must change the secret. You cannot change the type (peer or local). To make iSCSI CHAP settings: 1. From the Main Menu, highlight iSCSI Management and press Enter .
  • Page 516 This function enables you to ping other network nodes through any one of the Vess R2000’s iSCSI ports. To ping a host or server on the network: 1. From the Main Menu, highlight iSCSI Management and press Enter .
  • Page 517 (Clu) ddiNg i ruNks Vess R2000 supports a maximum of eight trunks. You cannot use an iSCSI port that has portals configured to it. See“Viewing a List of iSCSI Portals (CLU)” on page 478 and “Deleting iSCSI Portals (CLU)” on page 482. To add an iSCSI Trunk: 1. From the Main Menu, highlight iSCSI Management and press Enter .
  • Page 518 Product Manual Manage with CLU 5. Highlight Save Trunk and press Enter . The new trunk appears in the list. You can add up to 8 trunks. After you add a trunk, you can assign it to a portal. See”Adding iSCSI Portals (CLU)”...
  • Page 519 Vess R2000 Series Product Manual Promise Technologies sCsi t (Clu) eletiNg i ruNks Before you can delete a trunk, you must delete any portals configured on it. See “Deleting iSCSI Portals (CLU)” on page 482. To delete an iSCSI trunk: 1. From the Main Menu, highlight iSCSI Management and press Enter . 2. Highlight Trunk and press Enter .
  • Page 520 Background activity refers to any of several functions that take place in the background while normal operation of the Vess continues. Background activities work in conjunction with disk arrays and logical drives. See “Managing Disk Arrays (CLU)” on page 439 and “Managing Logical Drives (CLU)” on page 454 for more information about how and when to use background activities.
  • Page 521 Vess R2000 Series Product Manual Promise Technologies akiNg aCkgrouNd CtiVity ettiNgs From the Main Menu, highlight Background Activities and press Enter. Highlight Background Activity Settings and press Enter. Highlight following and press the spacebar to toggle between Enabled and Disabled.
  • Page 522 Product Manual Manage with CLU (clu) oRkIng wIth the Vent IeweR Working with the Event Viewer includes the following functions: • “Viewing Runtime Events (CLU)” on page 496 • “Clearing Runtime Events (CLU)” on page 496 • “Viewing NVRAM Events (CLU)” on page 497 • “Clearing NVRAM Events (CLU)”...
  • Page 523 Vess R2000 Series Product Manual Promise Technologies (Clu) iewiNg uNtiMe VeNts To display Runtime Events: 1. From the Main Menu, highlight Event Viewer and press Enter . The log of Runtime Events appears. Events are added to the top of the list. Each item includes: • Sequence number – Begins with 0 at system startup.
  • Page 524 Product Manual Manage with CLU NVraM e (Clu) iewiNg VeNts This screen displays a list of and information about the most important events over multiple subsystem startups. To display NVRAM events: 1. From the Main Menu, highlight Event Viewer and press Enter . 2.
  • Page 525 (Clu) NabliNg appiNg LUN Mapping must be enabled in order for Vess R2000 to recognize an initiator. To enable LUN mapping: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2. Highlight LUN Mapping and press Enter .
  • Page 526 Nitiator You must add an initiator to the Vess R2000’s initiator list in order to use the initiator to create a LUN. To add an initiator to the Vess R2000’s list: 1. From the Main Menu, highlight Additional Info and Management and press Enter .
  • Page 527 Vess R2000 Series Product Manual Promise Technologies (Clu) eletiNg aN Nitiator Caution If you delete an initiator, you delete the LUN map associated with that initiator. Verify that the LUN map is no longer needed before deleting the initiator To delete an initiator: 1.
  • Page 528 Product Manual Manage with CLU luN M (Clu) ddiNg a For FC & iSCSI systems, you can set up an Initiator LUN map. You can set up the LUN map type on the same subsystem but only one LUN map type can be active at a time. A maximum of 256 logical drives can be mapped to an FC initiator or to an iSCSI initiator.
  • Page 529 Vess R2000 Series Product Manual Promise Technologies scsi i APPing A tO An i nitiAtOr Or Arget To map a LUN to an iSCSI initiator or target: 1. From the Main Menu, highlight Additional Info and Management and press Enter .
  • Page 530 Product Manual Manage with CLU 5. Press Control-A to save the LUN map. luN M (Clu) eletiNg a Deleting a LUN map prevents the initiator from accessing the LUN while LUN masking is enabled. To delete a LUN map: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2.
  • Page 531 Nits To view a list of UPS units supporting the Vess R2000: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2. Highlight UPS Management and press Enter . Information in the UPS List includes: • Operational Status – OK means Normal.
  • Page 532 (Clu) akiNg ettiNgs These settings control how the Vess R2000 subsystem detects the UPS unit and responds to data reported by the UPS unit. To make UPS settings: 1. From the Main Menu, highlight Additional Info and Management and press Enter .
  • Page 533 Vess R2000 Series Product Manual Promise Technologies is 60% to 80%. Note 4: To specify UPS units by DNS names, ask your IT administrator to add the DNS names to the DNS server, before you make UPS settings. ups i...

  • Page 534: Viewing User Information (Clu)

    Product Manual Manage with CLU (clu) AnAgIng SeRS User Management includes the following functions: • “Viewing User Information (CLU)” on page 507 • “Creating a User (CLU)” on page 508 • “Changing Another User’s Settings (CLU)” on page 509 • “Changing Your Own User Settings (CLU)” on page 510 • “Changing Another User’s Password (CLU)”...

  • Page 535: Creating A User (Clu)

    Vess R2000 Series Product Manual Promise Technologies (Clu) reatiNg a To create a new user account: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2. Highlight User Management and press Enter . 3. Highlight Create New User and press Enter .

  • Page 536: Changing Another User's Settings (Clu)

    Product Manual Manage with CLU ’ (Clu) haNgiNg Nother ettiNgs The Administrator or a Super User can change other users’ settings. To change user settings: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2. Highlight User Management and press Enter . 3.

  • Page 537: Changing Your Own User Settings (Clu)

    Vess R2000 Series Product Manual Promise Technologies (Clu) haNgiNg ettiNgs Each user can change their display name and email address. To change your user settings: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2. Highlight User Management and press Enter .

  • Page 538: Changing Your Own Password (Clu)

    Product Manual Manage with CLU (Clu) haNgiNg assword Each user can change their own password. To change your password: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2. Highlight User Management and press Enter . 3.
  • Page 539 Vess R2000 Series Product Manual Promise Technologies (clu) oRkIng wIth oftwARe AnAgeMent Software Management includes the following functions: • “Making Email Settings (CLU)” on page 512 • “Making SLP Settings (CLU)” on page 513 • “Making Telnet Settings (CLU)” on page 513 • “Making SSH Settings (CLU)”...
  • Page 540 Product Manual Manage with CLU 8. Press Control-A to save your settings. To start, stop or restart the Email service, highlight Start , Stop or Restart and press Enter . slp s (Clu) akiNg ettiNgs By default, SLP service is set to Automatic and its normal status is Started. To make SLP service settings: 1.
  • Page 541 Vess R2000 Series Product Manual Promise Technologies ssh s (Clu) akiNg ettiNgs By default, Secure Shell (SSH) service is set to Automatic and its normal status is Started. To make SSH settings: 1. From the Main Menu, highlight Additional Info and Management and press Enter .
  • Page 542 Product Manual Manage with CLU sNMp s (Clu) akiNg ettiNgs By default, Simple Network Management Protocol (SNMP) service is set to Automatic and its normal status is Started. To make SNMP service settings: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2.
  • Page 543 Vess R2000 Series Product Manual Promise Technologies sNMp t (Clu) aNagiNg iNks iewing A ist Of inks To create a trap sink: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2. Highlight Software Management and press Enter .
  • Page 544 Product Manual Manage with CLU Event Severity Levels Level Description Fatal Non-recoverable error or failure has occurred. Critical Action is needed now and the implications of the condition are serious. Major Action is needed now. Minor Action is needed but the condition is not a serious at this time. Warning User can decide whether or not action is required. Information Information only, no action is required. eleting A To delete a trap sink: 1. From the Main Menu, highlight Additional Info and Management and press Enter . 2.
  • Page 545 Promise Technologies (Clu) aNagiNg etseNd eCipieNts Vess R2000’s Netsend service sends Vess R2000 subsystem events in the form of text messages to your Host PC and other networked PCs. etsend eQuireMents In order to use Netsend: • NetSend must be running the Vess R2000 • You must provide the IP address for each recipient PC...
  • Page 546 5. Highlight the recipient you want to delete and press the spacebar to mark it. The mark is an asterisk (*) to the left of the listing 6. Highlight Delete Marked Entries and press Enter . tFtp lashiNg through Use this function to flash (update) the firmware on the Vess R2000. See "Updating with the CLU" on page 156...
  • Page 547 Vess R2000 Series Product Manual Promise Technologies (clu) IewIng lASh MAge nfoRMAtIon Flash image information refers to the package of firmware components running on your Vess R2000 controller or controllers. To view flash image information: 1. From the Main Menu, highlight Additional Info and Management , and press Enter . 2. Highlight Flash Image Version Info and press Enter .
  • Page 548 ActoRy efAultS This function restores the factory default settings to the firmware and software items you select. Caution Restoring default settings can disrupt your Vess R2000 functions. Use this feature only when necessary. If you restore Management Network settings, you lose your network connection to the Vess R2000. Note To reset the Administrator’s password to the factory default, see “Restoring Factory Defaults (CLU)”...
  • Page 549 • “Shutting down the enclosure– Serial Connection” on page 524 – t huttiNg dowN the eNClosure elNet oNNeCtioN This function shuts down the Vess R2000 subsystem on a Telnet connection. Additional action is required, as described below. Important If you have a JBOD Expansion, always power off the RAID subsystem first. Then power off the JBOD subsystems.
  • Page 550 Product Manual Manage with CLU – ssh C huttiNg dowN the eNClosure oNNeCtioN This function shuts down the Vess R2000 subsystem on a SSH connection. Additional action is required, as described below. Important If you have a JBOD Expansion, always power off the RAID subsystem first. Then power off the JBOD subsystems.
  • Page 551 Promise Technologies – s huttiNg dowN the eNClosure erial oNNeCtioN This function shuts down the Vess R2000 subsystem on a serial connection. Additional action is required, as described below. Important If you have a JBOD Expansion, always power off the RAID subsystem first. Then power off the JBOD subsystems. To shutdown the RAID subsystem: 1.
  • Page 552 1. Manually turn on the system by pressing the power button on the front left side. 2. Wait about two minutes. 3. Establish a Telnet connection to the Vess R2000. If you cannot log in, wait 30 seconds and try again.
  • Page 553 To start the RAID subsystem: 1. Manually turn on the system by pressing the power button on the front left side 2. Wait about two minutes 3. Establish a serial connection to the Vess R2000. See “Making a Serial Connection” on page 410. When the Login: prompt appears, the start up is finished.
  • Page 554 A warning message appears. 5. Press Y to continue. The screen goes blank. 6. Wait about two minutes. 7. Re-establish your Telnet connection to the Vess R2000 CLU. If you cannot re-establish a connection, wait 30 seconds and try again.
  • Page 555 6. Close your SSH session. 7. Wait about two minutes. 8. Re-establish your SSH connection to the Vess R2000 CLU. See “Making a SSH Connection” on page 412. If you cannot re-establish a connection, wait 30 seconds and try again.
  • Page 556 Manage with CLU uzzeR akiNg uzzer ettiNgs The buzzer sounds to inform you that the Vess R2000 needs attention. See "Vess R2000 is Beeping" on page 167 for more information. To make buzzer settings: 1. From the Main Menu, highlight Buzzer and press Enter . A list of Controllers appears with the current buzzer setting and status. 2. Highlight the Controller whose buzzer you want to set and press Enter .
  • Page 557 Vess R2000 Series Product Manual Promise Technologies AIntenAnce This chapter covers the following topics: • “Updating the Subsystem Firmware” on page 531 • “Updating Physical Drive Firmware” on page 537 • “Replacing a Power Supply” on page 539 • “Replacing a Cache Backup Battery” on page 542 • “Replacing a RAID Controller –...
  • Page 558 PDAtIng the uBSySteM IRMwARe This procedure applies to Vess R2600 RAID subsystems and Vess R2600 JBOD expansion units managed by a Vess R2600 RAID subsystem. There are two methods: • “Updating with WebPAM PROe” on page 531 • “Updating with USB Support” on page 534...
  • Page 559 Vess R2000 Series Product Manual Promise Technologies during the firmware update. Updates with this option take a longer period of time to complete. All Vess R2600 models support this feature. 6. Click the Next button. The next screen shows the Flash Image (firmware image file) Version Number and Build Date. 7. Click the Submit button. 8. In the Confirmation box, type the word “confirm” in the field provided and click the Confirm button. The progress of the update displays.
  • Page 560 • Non Disruptive – (NDIU) Updates the RAID controllers and I/O modules one at a time, enabling I/O operations continue during the firmware update. Updates with this option take a longer period of time to complete. All Vess R2600 models support this feature. 7. Highlight Start and press Enter .
  • Page 561 Vess R2000 Series Product Manual Promise Technologies utOMAtic estArt If you chose the Disruptive Flash Method, the RAID subsystem and JBOD expansion units automatically restart. That action temporarily disrupts I/O operations and drops your CLU connection. After the screen goes blank, wait about two minutes, then re-establish your Telnet connection to the CLU. If you cannot re-establish a connection, wait 30 seconds and try again.
  • Page 562 Product Manual Maintenance Vess R2600fiD front left side USB port for the RAID controller The controller status LED blinks green in half-second intervals. 2. Wait until the controller activity LED stops blinking green and starts blinking amber. Warning Do NOT power off the RAID subsystem during the update! Do NOT move to any other screen until the firmware update operation is completed! 3. Within 30 seconds, remove the USB flash device, then insert the USB flash device back into the same RAID controller. The remove and insert action confirms that you want to update the firmware. You can insert the USB flash device back into either USB port but it must be the same RAID controller as step 1. 4. Wait until the controller activity LED displays steady green. 5. Remove the USB flash device.
  • Page 563 Possible causes for an update failure include: • Less than 50 MB free space on the USB flash device. • The Vess R2600 firmware image is invalid. • A background activity is running. See “Contacting Technical Support” on page 665.
  • Page 564 Product Manual Maintenance PDAtIng hySIcAl RIVe IRMwARe This feature applies only to PROMISE-supported physical drives. For a list of supported drives, go to PROMISE support: http://www.promise.com/support/. If you have physical drives in your RAID system that are not PROMISE-supported, follow the firmware update procedure from the drive manufacturer. paM pro Download the latest firmware image file from PROMISE support: http://www.promise.com/support/ and save it to your Host PC or TFTP server. To update the firmware on PROMISE-supported physical drives: 1. Click the Administration tab. 2. Click the Firmware Update icon. 3.
  • Page 565 Vess R2000 Series Product Manual Promise Technologies estartiNg a ubsysteM This function shuts down the subsystem and then restarts it. Important Do NOT turn off the power supply switches on the RAID subsystem or JBOD expansion units. To restart the subsystem: 1.
  • Page 566 2. Unplug the power cord. 3. Turn the set screw counter-clockwise to loosen it. The screw is retained on the power supply housing. 4. Grasp the handle and pull the power supply straight out of the enclosure. Power supply for Vess R2600 Handle...
  • Page 567 Vess R2000 Series Product Manual Promise Technologies NstalliNg a ower upplyt To install the power supply: 1. Carefully slide the power supply into the enclosure. 2. Turn the set screw clockwise to tighten, DO NOT over tighten. 3. Plug in the power cord.
  • Page 568 Maintenance ePlAcIng A oolIng A failed Cooling Unit on the Vess R2600 or Vess J2600 can be hot swapped if the other cooling unit is functioning properly (indicated by a green Fan Status LED). Follow the instructions below to replace a problem Cooling Unit. Important In the event of a Cooling Unit failure, DO NOT remove the failed unit until there is a replacement available and on hand.
  • Page 569 Vess R2000 Series Product Manual Promise Technologies Cooling Unit LED indicates a problem with the fan An amber fan status LED indicates there is a problem. This unit might need to be replaced. ePlAcIng A Ache AckuP AtteRy The cache backup battery, also called a Battery Backup Unit (BBU) powers the cache to preserve data that has not been written the physical drives. The battery is attached to the top of the Cooling Unit assembly. Each Cooling...
  • Page 570 Product Manual Maintenance Cooling Unit with Cache Backup Battery (BBU) LED indicating battery failure Red or amber BBU LED indicates a battery problem Cautions Try reconditioning the battery before you replace it. See “Recondition- ing a Battery” on page 120. The battery assembly is replaced as a unit.
  • Page 571 Vess R2000 Series Product Manual Promise Technologies RAID c – ePlAcIng A ontRolleR ontRolleRS The RAID controller monitors and manages the logical drives. When the RAID controller is replaced, all of your logical drive data and configurations remain intact because logical drive information is stored on the physical drives. Important Do not replace the RAID controller based on LED colors alone. Only replace the RAID controller when directed to do so by PROMISE Technical Support. The firmware version and amount of SDRAM must be the same on the replacement RAID controller and the other RAID controller in the subsystem.
  • Page 572 Product Manual Maintenance RAID controller release handle and pull out Squeeze controller handle release between thumb and finger Pull handle out, then slide controller unit straight out 3. Pull the RAID controller out of the subsystem enclosure.
  • Page 573 Vess R2000 Series Product Manual Promise Technologies NstalliNg the oNtroller To install the new RAID controller: 1. Carefully slide the RAID controller into the enclosure. 2. Gently swing the handle in and press the handle until it locks. 3. Reconnect all cables that were attached to the RAID controller.
  • Page 574 The RAID controller monitors and manages the logical drives. When the RAID controller is replaced, all of your logical drive data and configurations remain intact because logical drive information is stored on the physical drives. Cautions The RAID controller is NOT hot-swappable if your Vess R2600 has only one controller. Power-down the Vess R2600 before removing it. Important Do not replace the RAID controller based on LED colors alone. Only replace the RAID controller when directed to do so by PROMISE Technical Support.
  • Page 575 Vess R2000 Series Product Manual Promise Technologies eMoViNg the oNtroller To remove the RAID controller: 1. Shutdown the Vess R2600. 2. Disconnect all attached cables from the RAID controller, • Fibre Channel cables • Management port cables • iSCSI cables •...
  • Page 576 Product Manual Technology Background echnology AckgRounD This chapter covers the following topics: • “Disk Arrays” (see below) • “Logical Drives” on page 551 • “Spare Drives” on page 580 • “RAID Controllers” on page 587 • “iSCSI Management” on page 593 • “Internet Protocols” on page 601 rrays Disk array technology includes: • “Media Patrol” • “PDM” ediA AtrOl Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks all physical drives assigned to disk arrays and spare drives.
  • Page 577 Vess R2000 Series Product Manual Promise Technologies • Paused – Temporary pause while another background runs. Or a pause initiated by the user. Predictive Data Migration (PDM) is the migration of data from the suspect phyi-cal drive to a spare drive, similar to rebuilding a logical drive. But unlike Re-building, PDM constantly monitors your physical drives and automatically copies your data to a spare drive before the physical drive fails and your logical drive goes Critical.
  • Page 578 Product Manual Technology Background ogiCal riVes Logical drive technology includes: • “RAID Levels” on page 552 • “RAID Level Migration” on page 569 • “Stripe Size” on page 578 • “Sector Size” on page 578 • “Preferred Controller ID” on page 578 • “Initialization” on page 579 • “Partition and Format” on page 579...

  • Page 579: Raid Levels

    Vess R2000 Series Product Manual Promise Technologies raid l eVels RAID (Redundant Array of Independent Disks) allows multiple physical drives to be combined together in a disk array. Then all or a portion of the disk array is formed into a logical drive. The operating system sees the logical drive as a single storage device, and treats it as such.
  • Page 580 For example, one 100 GB and three 120 GB drives form a 400 GB (4 x 100 GB) disk array instead of 460 GB. If physical drives of different capacities are used, there is unused capacity on the larger drives. RAID 0 logical drives on Vess consist of one or more physical drives. Advantages Disadvantages •...
  • Page 581 If physical drives of different capacities are used, there is unused capacity on the larger drive. RAID 1 logical drives on Vess consist of two physical drives. If you want a mirrored logical drive with more than two physic al drives, see “RAID 1E – Enhanced...
  • Page 582 Product Manual Technology Background Advantages Disadvantages • Simplest RAID storage subsystem design • Very high disk overhead – uses only 50% of • Can increase read performance by processing total capacity data requests in parallel since the same data re-sides on two different drives Recommended Applications for RAID 1: • Accounting • Payroll • Financial • Any application requiring very high availability...
  • Page 583 Vess R2000 Series Product Manual Promise Technologies RAID 1e – e nhAnceD IRRoR RAID 1E offers the security of mirrored data provided by RAID 1 plus the added capacity of more than two physical drives. It also offers overall increased read/write performance plus the flexibility of using an odd number of physical drives.
  • Page 584 Product Manual Technology Background Advantages Disadvantages • Implemented as a mirrored disk array whose • Very high disk overhead – uses only 50% of segments are RAID 0 disk arrays total capacity • High I/O rates are achieved thanks to multiple stripe seg-ments • Can use an odd number of disks Recommended Applications for RAID 1E: • Imaging applications • Database servers • General fileserver...
  • Page 585 120 GB physical drives and one 100 GB physical drive has a capacity of 200 GB. RAID 5 is generally considered to be the most versatile RAID level. A RAID 5 on Vess consists of 3 to 32 physical drives. Recommended Applications for RAID 5:...
  • Page 586 Product Manual Technology Background Advantages Disadvantages • High Read data transaction rate • Disk failure has a medium impact on • Medium Write data transaction rate throughput • Good aggregate transfer rate • Most versatile RAID level • File and Application servers • WWW, E-mail, and News servers • Intranet servers RAID 6 – B lock AnD ouBle ARIty tRIPe RAID level 6 stores dual parity data is rotated across the physical drives along with the block data. A RAID 6 logical drive can continue to accept I/O requests when any two physical drives fail.
  • Page 587 RAID 6 provides double fault tolerance. Your logical drive remains available when up to two physical drives fail. RAID 6 is generally considered to be the safest RAID level. A RAID 6 on Vess consists of 4 to 32 physical drives. Advantages Disadvantages •...
  • Page 588 Product Manual Technology Background RAID 10 – M IRRoR tRIPe Mirror + Stripe combines both of the RAID 1 and RAID 0 logical drive types. RAID 10 can increase performance by reading and writing data in parallel or striping, and duplicating the data, or mirroring. PROMISE implements RAID 10 by creating a data stripe over one pair of disk drives, then mirroring the stripe over a second pair of disk drives.
  • Page 589 Vess R2000 Series Product Manual Promise Technologies The data capacity RAID 10 logical drive equals the capacity of the smallest physical drive times the number of physical drives, divided by two. In some cases, RAID 10 offers double fault tolerance, depending on which physical drives fail.
  • Page 590 Product Manual Technology Background rAid 50 – s triPing Of istributed Arity RAID 50 combines both RAID 5 and RAID 0 features. Data is striped across physical drives as in RAID 0, and it uses distributed parity as in RAID 5. RAID 50 provides data reliability, good overall performance, and supports larger volume sizes.
  • Page 591 Vess R2000 Series Product Manual Promise Technologies Recommended Applications for RAID 50: • File and Application servers • Transaction processing • Office application with many users accessing small files The data capacity RAID 50 logical drive equals the capacity of the smallest physical drive times the number of physical drives, minus two.
  • Page 592 Product Manual Technology Background RAID 50 Logical Drive Drives Axles Drives/Axle 3,3,3 3,3,4 3,3,4 4,4,4 3,3,3,3 4,4,5 3,3,3,4 4,5,5 3,3,4,4 5,5,5 3,4,4,4 3,3,3,3,3 5,5,6 4,4,4,4 3,3,3,3,4...
  • Page 593 Vess R2000 Series Product Manual Promise Technologies rAid 60 – s triPing Of Ouble Arity RAID 60 combines both RAID 6 and RAID 0 features. Data is striped across disks as in RAID 0, and it uses double distributed parity as in RAID 6. RAID 60 provides data reliability, good overall performance and supports larger volume sizes.
  • Page 594 Product Manual Technology Background Recommended Applications for RAID 60: • Accounting and Financial • Database servers • Any application requiring very high availability Components Minimum Maximum Number of Axles Physical Drives per Axle Physical Drives per Logical Drive RAID 60 Axles When you create a RAID 60, you must specify the number of axles. An axle refers to a single RAID 6 logical drive that is striped with other RAID 6 logical drives to make RAID 60.
  • Page 595 Vess R2000 Series Product Manual Promise Technologies RAID 60 Logical Drive Drives Axles Drives/Axle 4,4,4 4,4,5 4,5,5 5,5,5 5,5,6 4,4,4,4 5,6,6 4,4,4,5 6,6,6 4,4,5,5 9,10 6,6,7 4,5,5,5 10,10 6,6,7 5,5,5,5 4,4,4,4,4...

  • Page 596: Raid Level Migration

    Expand the storage capacity of a logical drive. On Vess, RAID level migration is performed on the disk array but it applies to the logical drives. Migration does not disturb your data. You can access the data while the migration is in progress. When migration is done, your disk array has a different RAID level and/or a larger capacity.
  • Page 597 Vess R2000 Series Product Manual Promise Technologies RAID 0 A RAID 0 source logical drive can migrate to the following target logical drives: Target Requirements RAID 0 Add physical drives. 2 physical drives only. RAID 1 Only a single-drive RAID 0 can migrate to RAID 1 by adding 1 physical drive. 3 or more physical drives. If existing physical drives have no unused space, RAID 1E add 1 or more physical drives. 3 physical drives minimum, 32 maximum. RAID 0 must have less than 16 physical drives. RAID 5 If existing physical drives have no unused space, add 1 or more physical drives.
  • Page 598 Product Manual Technology Background RAID 1 A RAID 1 source logical drive can migrate to the following target logical drives: Target Requirements RAID 0 None. 3 or more physical drives. RAID 1E Add 1 or more physical drives. 3 physical drives minimum, 32 maximum. RAID 5 RAID 1 must have less than 32 physical drives. Add 1 or more physical drives. 4 physical drives minimum. RAID 10 Even number of physical drives. Add 2 or more physical drives. 6 physical drives minimum, 32 per axle maximum. RAID 50 Add 4 or more physical drives.
  • Page 599 Vess R2000 Series Product Manual Promise Technologies RAID 1E A RAID 1E source logical drive can migrate to the following target logical drives: Target Requirements RAID 0 None. RAID 1E Add physical drives. 3 physical drives minimum, 32 maximum. RAID 1E must have less than 32 physical drives. RAID 5 If existing physical drives have no unused space, add 1 or more physical drives. 4 physical drives minimum. Even number of physical drives. RAID 10 If existing physical drives have no unused space, add 1 or more physical drives.
  • Page 600 Product Manual Technology Background RAID 5 A RAID 5 source logical drive can migrate to the following target logical drives: Target Requirements RAID 0 None. RAID 1E None. RAID 5 Add physical drives. 32 maximum. 4 physical drives minimum, 32 maximum. RAID 6 If existing physical drives have no unused space, add 1 or more physical drives. 4 physical drives minimum. Even number of physical drives. RAID 10 If existing physical drives have no unused space, add 1 or more physical drives.
  • Page 601 Vess R2000 Series Product Manual Promise Technologies RAID 6 A RAID 6 source logical drive can migrate to the following target logical drives: Target Requirements Add physical drives. 32 maximum. RAID 6 8 physical drives minimum, 32 per axle maximum. RAID 60 If existing physical drives have no unused space, add 1 or more physical drives.
  • Page 602 Product Manual Technology Background RAID 10 A RAID 10 source logical drive can migrate to the following target logical drives: Target Requirements RAID 0 None. RAID 1 None. 3 physical drives minimum, 32 maximum. RAID 5 RAID 10 must have less than 16 physical drives. 4 physical drives minimum, 32 maximum. RAID 10 must have less than 32 physical drives. RAID 6 If existing physical drives have no unused space, add 1 or more physical drives. Add physical drives. RAID 10 Even number of physical drives.
  • Page 603 Vess R2000 Series Product Manual Promise Technologies RAID 50 A RAID 50 source logical drive can migrate to the following target logical drives: Target Requirements RAID 0 None. RAID 1E None. RAID 5 32 physical drives maximum. 32 physical drives maximum. RAID 50 must have less than 32 physical drives. RAID 6 If existing physical drives have no unused space, add 1 or more physical drives.
  • Page 604 Product Manual Technology Background RAID 60 A RAID 60 source logical drive can migrate to the following target logical drives: Target Requirements 32 physical drives maximum. RAID 60 must have less than 32 physical drives. RAID 6 If existing physical drives have no unused space, add 1 or more physical drives. RAID 60 Add physical drives. 32 per axle maximum. You can add physical drives to a RAID 60 array but you cannot change the number of axles.

  • Page 605: Stripe Size

    Vess R2000 Series Product Manual Promise Technologies tripe Stripe Size, also called “Stripe Block Size,” refers to the size of the data blocks written to, and read from, the physical drives. Stripe Size is specified when you create a logical drive. You can choose Stripe Size directly when you use the Wizard Advanced Configuration function to create a logical drive.

  • Page 606: Initialization

    Product Manual Technology Background • Controller 1 – Assign all logical drives to Controller 1 • Controller 2 – Assign all logical drives to Controller 2. • Automatic – Alternate logical drive assignments between Controllers 1 and 2. Automatic is the default and preferred setting because it balances the logical drive assignments for you. See “Creating a Disk Array Manually” on page 189, “Creating a Disk Array with the Wizard” on page 190, and “Advanced Configuration”...
  • Page 607 Vess R2000 Series Product Manual Promise Technologies pare riVes Spare drive technology includes: • “Definition” (below) • “Options” (below) • “Requirements” on page 581 • “Transition” on page 581 efInItIon A spare drive is a physical drive that you designate to automatically replace the failed physical drive in a disk array.
  • Page 608 A rAnsitiOn The Transition feature enables you to specify “permanent” spare drives for your Vess subsystem. Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non-revertible spare. The revertible spare drive returns to its original status.
  • Page 609 Vess R2000 Series Product Manual Promise Technologies Transition happens manually when you specify a different unconfigured physical drive to transition (move) the data from the revertible spare drive. See the example on the following pages. Example Following is an example to explain the Transition function.
  • Page 610 Product Manual Technology Background In the example above, there is a four-drive RAID 5 disk array and a global spare drive. Physical drives 1, 2, 3, and 4 belong to the disk array. Physical drive 5 remains unconfigured. Physical drive 6 is a revertible spare drive. Failed Drive Rebuild...
  • Page 611 Vess R2000 Series Product Manual Promise Technologies If a physical drive fails in a disk array and there is a spare drive of adequate capacity available, the controller automatically rebuilds the array using the spare drive. In this example, physical drive 3 failed and the array is rebuilt using physical drive 6, the revertible spare drive.
  • Page 612 At this juncture, you would replace the failed drive in slot 3 with a new one of the same or greater capacity. Array Drives Spare Drive When the Vess controller detects the new drive in slot 3, the controller: • Automatically transitions the data on drive 6 to drive 3 • Returns drive 6 to spare status When the Automatic Transition is finished, physical drives 1, 2, 3, and 4 belong to the disk array and physical drive 6 is a revertible spare drive.
  • Page 613 Vess R2000 Series Product Manual Promise Technologies Manual Transition If you wanted to use the drive in slot 5 as a member of the disk array, rather than the drive in slot 3, you would run the Transition function manually. See “Running a Transition on a Spare Drive” on page 217.
  • Page 614 On subsystems with two RAID controllers, when Cache Mirroring is disabled, LUN Affinity is enabled automatically. AluA Vess supports Asymmetric Logical Unit Access (ALUA) on Linux OSes. ALUA is a multhipathing tool. It enables an initiator (your host PC or server) to discover target port groups that provide a common failover / failback behavior for your LUNs.
  • Page 615 Olicy As it is used with Vess, the term cache refers to any of several kinds of high-speed, volatile memory that hold data moving from your computer to the physical drives or vice-versa. Cache is important because it can read and write data much faster than a physical drive.
  • Page 616 Also see “Viewing Battery Information” on page 119. Forced Read-Ahead Cache On the Vess subsystem, you can set the logical drive read cache policy to Forced Read Ahead an enable the aggressive pre-fetch feature. The Forced Read-Ahead cache policy setting provides predictive pre-fetching of data requests, allowing the controller to aggressively buffer large chunks of data in cache memory to prevent frame drops on high-bandwidth video playback.
  • Page 617 Ache On the Vess subsystem, you can set the logical drive write cache policy to Write Thru or Write Back. If you set the write cache policy to Write Back, your data is first written to the controller cache, and later to the logical drive.

  • Page 618: Host Cache Flushing

    When disabled, the Vess subsystem has greater sustained bandwidth and lower latency, which are helpful for real-time video capture. When you operate the Vess with host cache flushing disabled, use a UPS to protect against data loss. Preferred Controller ID See “Preferred Controller ID” on page 578.
  • Page 619 Vess R2000 Series Product Manual Promise Technologies • GB Truncate – (Default) Reduces the useful capacity to the nearest 1,000,000,000 byte boundary. • 10GB Truncate – Reduces the useful capacity to the nearest 10,000,000,000 byte boundary. • Group Rounding – Uses an algorithm to determine how much to truncate. Results in the maximum amount of usable drive capacity. • Table Rounding – Applies a predefined table to determine how much to truncate. Capacity coercion also affects a replacement drive used in a disk array. Normally, when an physical drive fails, the replacement drive must be the same capacity or larger. However, the capacity coercion feature permits the installation of a replacement drive that is slightly smaller (within 1 gigabyte) than the remaining working drive.
  • Page 620 Asic i See the diagram below. To set up the data connections on a Vess iSCSI subsystem: 1. Add a new portal. See “Adding iSCSI Portals” on page 236. Note which iSCSI port you chose for the portal.. 2. Assign the new portal to the target.
  • Page 621 Vess R2000 Series Product Manual Promise Technologies See “Adding an iSCSI Initiator” on page 221. For more information, see: • “Managing iSCSI Connections” on page 231. • Visit the Promise Knowledgebase at http://kb.promise.com/ and access topic “10188 – Setting up Microsoft iSCSI Initiator With the Vess” iSCSI component map To iSCSI HBA To iSCSI HBA To iSCSI HBA...

  • Page 622: Iscsi On A Vlan

    On A Vess supports up to 32 iSCSI portals per iSCSI port. Each iSCSI portal can belong to a different VLAN for a maximum of 32 VLANs. See the diagram below. To set up the Vess subsystem for a VLAN: 1.
  • Page 623 Vess R2000 Series Product Manual Promise Technologies iSCSI VLAN map Building A Building B VLAN 2 VLAN 2 regular regular network network VLAN 1 VLAN 1 iSCSI data iSCSI data network network Network Network router router Network switch To switch...

  • Page 624: Initiator

    PC or server’s microprocessor free to run other applications. For more information, see your iSCSI HBA user documentation. Arget The target represents a storage device, in this case the Vess RAID subsystem. Each target has a unique iSCSI qualified name (IQN). Target options include Digests and CHAPs.

  • Page 625: Portal

    A portal is the logical point of connection between the Vess and the iSCSI network. Portals use an IP address and a TCP port number to identify an IP storage resource. Vess supports up to 32 iSCSI portals per iSCSI port.

  • Page 626: Port

    Technology Background A port is the physical point of connection between the Vess and the iSCSI network. There are four ports on each RAID controller for a total of eight. When you create a portal, you specify one or more ports. Each port has a unique MAC address.

  • Page 627: Isns

    Ping sends echo request packets to the target node, such as your host PC or server, and waits for a response. It measures the time from transmission to re-ception and records any packet loss. Vess can ping through its virtual management port and each of its iSCSI data ports. You must input the IP address of the target client.
  • Page 628 Product Manual Technology Background NterNet rotoCols Vess supports the IPv4 and IPv6 protocols. Protocol Addresses Example IPv4 32-bits 4.3 x 109 192.168.10.85 IPv6 128-bits 3.4 x 1038 2001:0000:0000:0000:0000:0000:e2a8:4337 Abbreviated 2001:0:0:0:0:0:e2a8:4337...
  • Page 629 Vess R2000 Series Product Manual Promise Technologies RouBleShootIng This chapter contains the following topics: • “Vess R2000 is Beeping” on page 603 • “LEDs Display Amber or Red” on page 604 • “WebPAM PROe Reports a Problem” on page 615 • “USB Support Reports a Problem” on page 621 • “Enclosure Problems” on page 622 • “RAID Controller Problems” on page 626 • “Physical Drive Problems” on page 631 • “Disk Array and Logical Drive Problems” on page 632 • “Connection Problems” on page 637 • “Power Cycling the Subsystem” on page 642 • “Event Notification Response” on page 643...

  • Page 630: Vess R2000 Is Beeping

    When you first power-up the Vess, it beeps twice to show normal operation. See pattern 1, in the figure above. The audible alarm sounds at other times to inform you that the Vess needs attention. But the alarm does not specify the condition.

  • Page 631: Leds Display Amber Or Red

    2. Click the Component List icon. 3. Click the Buzzer and click the Settings button. 4. Uncheck the Enable Buzzer box. 5. Click the Save button. isplay Mber or Vess R2000 LEDs are described in these sections: • “LEDs on the Front of the Vess R2000” on page 605 • “Drive Carrier LEDs” on page 607 •...
  • Page 632 Product Manual Troubleshooting r2000 s oN the roNt oF the When the power is on, the LEDs on the front of the Vess R2000 light up. Front right LED display of Vess R2600 Power Global Enclosure Status Global RAID Status...
  • Page 633 Vess R2000 Series Product Manual Promise Technologies Front right LED behavior Global Enclosure Controller System LED State Power Status Global RAID Status Activity Heartbeat No Controller Dark — — power in Slot All devices Steady Green All LDs are on line — normal Steady Blue Normal No activity Blinking Blue —...
  • Page 634 Product Manual Troubleshooting rive Arrier The Vess spins up the disk drives sequentially to equalize power draw during start-up. After a few moments: • The Power/Activity LED displays blue when a physical drive is present. • The Drive Status LED displays green when the physical drive is configured as a member of a disk array or as a spare. When the physical drive is unconfigured, the LED is dark. Drive carrier LEDs Drive Status LED Power/Activity LED Enclosure Front LEDs on drive carriers •...
  • Page 635 When the FRU Status LED on Vess’s front panel shows amber or red, check the LEDs on the back of Vess R2000 These LEDs give the status of the field replaceable units: •...
  • Page 636 OntrOller ehAviOr When boot-up is finished and the Vess R2600 subsystem is functioning normally, the Controller status LED displays green continuously; the Management port LEDs display green or flash depending on your network connection; the FC, iSCSI, and SAS Expansion LEDs display green or flash during port activity.
  • Page 637 Vess R2000 Series Product Manual Promise Technologies iSCSI port LED behavior Two LEDs are located above each port. The left LED lights GREEN when 1G iSCSI connected, flashes GREEN when there is activity on the port and remains Link/Act and dark no connection has been established. The LED on the right of each port Speed indicates connection speed, GREEN is 100 Mbps, AMBER is 1000 Mbps. Two LEDs are located above each port. The left LED lights GREEN when connected, flashes GREEN when there is activity on the port and remains 10G iSCSI dark no connection has been established. The LED on the right of each port (Vess R2600ti) indicates connection speed, AMBER is 1000 Mbps, GREEN is 10000 Mbps. Link/Act and Note that the 10G port speed LED indicator is different than the 1G ports, a GREEN Speed speed LED is the fastest speed on the 10G port, in contrast to the 1G iSCSI I/O ports where GREEN is the slowest speed. AMBER indicates 1000 Mbps on both port types. Fibre Channel port LED behavior Description FC ports...
  • Page 638 Product Manual Troubleshooting Ower uPPly Power Supply, BBU and Cooling Unit LEDs Power Status (PSU 1) Power Status (PSU 2) Cooling Unit Fan Status State Battery Power Supply No power, Failed or Dark No power No power not installed Steady Green Normal Normal Normal Blinking Green —...
  • Page 639 To check a component’s installation, remove the component, then reinstall the component in its original location. In most cases, this action fixes a bad connection and allows Vess to detect the component. If this action does not correct the problem, replace the unit.
  • Page 640 Product Manual Troubleshooting iewing untiMe vents To display Runtime Events: 1. From the Main Menu, highlight Event Viewer and press Enter. The log of Runtime Events appears. Events are added to the top of the list. Each item includes: • Sequence number – Begins with 0 at system startup.
  • Page 641 Vess R2000 Series Product Manual Promise Technologies heCkiNg a eported oMpoNeNt In this example, let us check disk array status. 1. Open the CLU. 2. Highlight Disk Array Management and press Enter. 3. Observe the status of your disk arrays.

  • Page 642: Webpam Proe Reports A Problem

    Product Manual Troubleshooting paM pro eports a robleM WebPAM PROe reports these conditions in the header and all four tabs. Header The Header displays popup messages, per your configuration. Dashboard Tab System Status Red X and Yellow ! icons identify components that need attention...
  • Page 643 Vess R2000 Series Product Manual Promise Technologies Event Information Event Severity Levels Level Description Non-recoverable error or failure has occurred. Fatal Critical Action is needed now and the implications of the condition are serious. Major Action is needed now. Minor Action is needed but the condition is not a serious at this time. Warning User can decide whether or not action is required. Information Information only, no action is required.
  • Page 644 Product Manual Troubleshooting evice Front View, showing the drive carrier icons Drive not configured Drive rebuilding Drive configured Drive offline Rear View, with Show Internal Components option Battery failed Overheating Power supply offline...
  • Page 645 Vess R2000 Series Product Manual Promise Technologies Physical Drive View, physical drive shown dead or offline and marked with a red X icon Physical drive offline...
  • Page 646 Product Manual Troubleshooting tOrAge Disk Arrays Disk array offline Disk array rebuilding Logical Drives Logical drive offline Logical drive rebuilding...
  • Page 647 Vess R2000 Series Product Manual Promise Technologies dMinistrAtiOn Events icon Event Severity Levels Level Description Fatal Non-recoverable error or failure has occurred. Critical Action is needed now and the implications of the condition are serious. Major Action is needed now. Minor Action is needed but the condition is not a serious at this time. User can decide whether or not action is required. Warning Information Information only, no action is required. Also see these troubleshooting topics: • “Event Notification Response” on page 643 • “Enclosure Problems” on page 622...

  • Page 648: Usb Support Reports A Problem

    To collect a service report using the USB Support feature: 1. Insert the USB flash device into one of the USB ports on the front left of the Vess R2000. The controller status LED blinks green in half-second intervals.

  • Page 649: Enclosure Problems

    Vess R2000 Series Product Manual Promise Technologies ncloSuRe RoBleMS Enclosure Problems include: • “Diagnosing an Enclosure Problem” (below) • “Overheating” on page 624 • “Power Supplies” on page 625 • “Batteries” on page 625 iAgnOsing An nclOsure rObleM Check System Status on the Dashboard tab. If a yellow ! or red X appears in the System Status box: 1.
  • Page 650 Product Manual Troubleshooting The components list expands and shows the power supplies (PSU) and Cooling Units of the Vess R2000 enclosure. 3. Click the Back View icon on the Device tab. 4. Click the picture of the enclosure. A popup messages displays the status of each component.
  • Page 651 See “Replacing a Power Supply” on page 539. Inadequate Air Circulation Air circulation around the Vess R2600 enclosure might be a more complex problem. Use the thermometer icons to help you locate the specific hot spot. Check for these conditions: •...
  • Page 652 Atteries The Cooling Units in the Vess R2600 subsystem use a battery for backup power to protect data in the cache. Should a power failure occur, the battery enables the cache to hold data up to 72 hours. The battery recharges during normal subsystem operation.

  • Page 653: Raid Controller Problems

    “Taking a RAID Controller out of Maintenance Mode” on page 628 • “Unsaved Data in the Controller Cache” on page 630 Controller problems occur when one of the controllers goes into maintenance mode. aiNteNaNCe For Vess with two RAID controllers, one of them enters maintenance mode in the event of: • A difference of some kind between the two controllers (described below) • An internal controller failure When a controller enters maintenance mode, it goes offline and it displays N/A (not accessible) under Readiness Status.
  • Page 654 Troubleshooting inding And Orrecting the Ause Of the rObleM External Checks Make the following external checks to your Vess subsystem. Be sure that: • Both RAID controllers are present, fully inserted into their slots, and locked into place. • The RAID controllers match, meaning both are the same model • All SAS expansion cables from the RAID controllers to external JBOD units in good condition and are securely connected. Important A disconnected SAS expansion cable causes the two RAID con-trollers to see a different set of configured drives.

  • Page 655: Serial Connection

    OntrOller Out Of AintenAnce If you shut down the Vess subsystem in the process of correcting the mainten-ance mode problem, the affected RAID controller boots into normal mode when the Vess restarts. No further action is required. If you corrected the problem without shutting down the Vess subsystem, choose one of the following methods to take the controller out of maintenance mode: Restart the Vess subsystem. See “Restarting the Subsystem”...
  • Page 656 1. Go to the command line prompt (Windows) or click the terminal icon (Linux), then run: telnet 192.168.1.56 2300 The IP address above is only an example. 2300 is the default Telnet port for Vess. The login screen appears. The following steps show the default Administrator user name and pass-word. Use your own user name and password if you have changed these.
  • Page 657 Dirty Cache LED Caution If there is unsaved data in the controller’s cache, the dirty cache LED shines amber. During this time, do NOT power down the Vess. Wait until the LED goes dark.

  • Page 658: Physical Drive Problems

    Product Manual Troubleshooting hySIcAl RIVe RoBleMS Physical drives are the foundation of data storage. A physical drive problem can affect your entire RAID system. When a yellow ! icon or a red X icon appears beside a physical drive, check the drive’s operational status: 1.

  • Page 659: Disk Array And Logical Drive Problems

    Vess R2000 Series Product Manual Promise Technologies RRAy AnD ogIcAl RIVe RoBleMS Disk array and logical drive problems include: • “Disk Array Degraded / Logical Drive Critical” (below) • “Disk Array Offline / Logical Drive Offline” on page 633 • “Repairing an Offline Disk Array or Logical Drive” on page 634 • “Rebuilding a Disk Array” on page 635 • “Incomplete Array” on page 635 Disk array problems typically result from a physical drive failure. The most common problem is a degraded disk array.
  • Page 660 Product Manual Troubleshooting • Degraded with a yellow ! icon when ONE physical drive is offline. • Critical with a yellow ! icon when TWO physical drives are offline. RAID 0 logical drives show Offline status and a red X icon. If there is no spare drive or unconfigured drive in the RAID system, you must provide the replacement drive. See “Installing Your Drives” on page 36. •...
  • Page 661 Vess R2000 Series Product Manual Promise Technologies below. The system sends an Email message about the incident to subscribing users, depending on user settings. See “Setting User Event Subscriptions” on page 140. ePAiring An ffline rrAy Or OgicAl rive RAID 1, 1E, 5, 6, 10, 50, and 60 Logical Drives If a fault-tolerant logical drive, RAID 1, 1E, 5, 6, 10, 50, and 60, goes Offline, it may be possible to recover your data.
  • Page 662 Product Manual Troubleshooting ebuilding A rrAy When you rebuild a disk array, you are actually rebuilding the data on one physical drive. • When a physical drive in a disk array fails and a spare drive of adequate capacity is available, the disk array begins to rebuild automatically using the spare drive. • If there is no spare drive of adequate capacity, but the Auto Rebuild function is ENABLED, the disk array begins to rebuild automatically as soon as you remove the failed physical drive and install an unconfigured physical drive in the same slot. See “Making Rebuild Settings” on page 152. • If there is no spare drive of adequate capacity and the Auto Rebuild function is DISABLED, you must replace the failed drive with an unconfigured physical drive, then perform a Manual Rebuild. See “Rebuilding a Disk Array” on page 195. Important If your replacement disk drive was formerly part of a different disk array or logical drive, you must clear the configuration data on the replacement drive before you use it.
  • Page 663 Vess R2000 Series Product Manual Promise Technologies If a physical drive fails during a transport, or you do not move all of the physical drives to their new locations, WebPAM PROe displays an incomplete array. When WebPAM PROe discovers an incomplete array, it displays a dialog box asking you to: •...

  • Page 664: Connection Problems

    • The wrong cable was used The Vess R2000 ships with a full set of new cables, as required for each specific model. Be sure to use these components because: 1.) They are the proper ones for your RAID subsystem, 2.) They are in brand-new condition, and 3.) You paid for them with the purchase of your subsystem.
  • Page 665 Each RAID controller has an Ethernet (RJ45) management port connector on the back of the enclosure. This is a 100 Mbps Ethernet connector designed to connect to your network. The Vess becomes a node on your network like any other PC, server or other component with an IP address.
  • Page 666 Note that the virtual and maintenance ports can accept IP address assignments from a DHCP server. If you manually assigned an IP address to the Vess R2000 but there is a DHCP server on your network, there is a chance that the server might assign the IP address to another node. You might see a warning to this effect on your PC’s monitor.
  • Page 667 Vess R2000 Series Product Manual Promise Technologies Faulty Cable To check for a faulty SAS cable: 1. Power down the RAID subsystem and JBOD units. 2. Replace the SAS cable with a new one. 3. Power up the subsystems and monitor the link port counter for changes in the rate of link error accumulation.
  • Page 668 • The Vess restarted and your DHCP server assigned a new IP address You must obtain the new IP Address for the virtual management port in order to direct your browser to the Vess and start WebPAM PROe. To access the new IP address: 1. Start your PC’s terminal VT100 or ANSI emulation program.

  • Page 669: Power Cycling The Subsystem

    Vess R2000 Series Product Manual Promise Technologies ower yCliNg the ubsysteM To power cycle a RAID subsystem means to: • Shut down • Turn off the power • Turn on the power • Restart Power cycling is sometimes required as a remedial action but only when prompted by a message from software or when directed by Technical Support.

  • Page 670: Event Notification Response

    When you choose Event Notification, WebPAM PROe sends popup and/or email messages regarding its status. The messages you see depend on your notification selection and what is currently happening in the Vess. See “Setting User Event Subscriptions” on page 140.

  • Page 671: Battery

    Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action Battery No action is required. Battery is inserted Replace the battery. Battery charging has failed No action is required. Battery reconditioning has started Battery reconditioning has been Replace the battery. terminated Check the event log to see whether battery The write policy of writeback logical drive switched from writeback to writethru is re-conditioning.

  • Page 672: Blade Server

    Product Manual Troubleshooting Reported Event Corrective Action Blade Server Blade Server Inserted No action is required. Blade Server Removed Cache Not available Contact Tech Support. Controller The controller parameter(s) are changed No action is required. by user Result of a firmware update. If the condition The controller is reset by Watch Dog timer persists, replace the controller. Contact Tech Support. The controller has new crash information The controller’s heart beat has started The controller’s heart beat has stopped...

  • Page 673: Controller

    Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action Controller Controller is started No action is required. Controller is set to Active Mode Controller is set to Standby Mode Controller Failed Over as partner is removed Verify that the partner controller is properly installed and all cables are connected. Controller Failed Over as heart beat...
  • Page 674 Controller was reset as it was not able to join the running partner controller condition persists, replace the controller. If resets happen frequently, update to new The controller has reset because it encountered a firmware problem firmware or replace the controller. Check airflow around the Vess. Check Controller temperature is above the warning threshold blowers and fans. The controller temperature is above controller critical threshold No action is required.

  • Page 675: Crc

    Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action CRC error is detected while receiving CMD information unit If this message appears repeatedly, contact Tech Support. CRC error is detected during Data Out phase Disk Array New disk array has been created Disk array has been deleted Disk array has been added No action is required.

  • Page 676: Drive Interface

    Product Manual Troubleshooting Reported Event Corrective Action Drive Interface Drive-interface controller is found No action is required. Drive-interface controller is NOT found Restart the Vess. If this message appears repeatedly, contact Tech Support. Drive-interface diagnostics has passed No action is required. Restart the Vess. If this message appears Drive-interface diagnostics has failed repeatedly, contact Tech Support. Drive-interface controller has generated a general parity error...

  • Page 677: Fibre Channel

    Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action Fibre Channel If this message appears repeatedly, contact Fibre Channel controller has detected bus reset Tech Support. No action is required. Fibre Channel controller has received a “LUN reset” command. Fibre Channel controller has encountered Restart the Vess. If this message appears a fatal error repeatedly, contact Tech Support.

  • Page 678: Host Interface

    Corrective Action Host Interface Host interface controller has detected bus If this message appears repeatedly, contact reset Tech Support. Host interface controller has encountered Restart the Vess. If this message appears an unrecoverable error repeatedly, contact Tech Support. Host interface controller has received an “abort task” command. No action is required. Host interface controller has received an “abort task set” command.
  • Page 679 Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action Host Interface Host interface controller is informed that the initiator has detected an error Host interface controller has received illegal secondary identification If this message appears repeatedly, contact Tech Support. Host interface controller has received a...

  • Page 680: Initiator

    If this action was not intentional, check the logical drive’s status. Logical drive initialization marks the Replace the failed physical drive. Delete and logical drive offline recreate the logical drive. Logical drive initialization is aborted due Reduce system load on the Vess. to an internal error. Logical drive initialization is queued Quick logical drive initialization has started No action is required. Quick logical drive initialization has...
  • Page 681 Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action Logical Drive Quick logical drive initialization is queued A new logical drive has been created No action is required. Logical drive has been deleted Logical drive has been placed online Logical drive has been placed online.

  • Page 682: Media Patrol

    Resume Media Patrol when ready. Media patrol is resumed No action is required. Media patrol is stopped If this action was not intentional, check the logical drive’s status. Media patrol is aborted due to an internal Reduce system load on the Vess. error. Media patrol is queued No action is required. Media patrol is stopped internally Online Capacity xpansion Online capacity expansion has started No action is required.

  • Page 683: Pdm

    Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action PDM is started PDM is in progress No action is required. PDM is completed PDM is paused Resume PDM when ready. No action is required. PDM is resumed PDM is stopped If this action was not intentional, check the disk array’s status. PDM is switched to rebuild.

  • Page 684: Physical Disk

    Product Manual Troubleshooting Reported Event Corrective Action Physical Disk Physical disk is marked online No action is required. Physical disk is marked offline Physical disk is marked as D E AD. Replace the physical drive. Physical disk has been reset Physical disk assigned as global spare Global Spare has been deleted Physical Disk is no longer assigned as a global spare...
  • Page 685 Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action Physical Disk Physical disk is marked as D E AD due to removal Physical disk is marked as D E AD due to failure of reassign sectors command Replace the physical drive.

  • Page 686: Psu (Power Supply Units)

    Product Manual Troubleshooting Reported Event Corrective Action PSU (Power Supply Units) Reinstall the power supply unit. PSU is not inserted PSU is off Turn on the power supply or plug in the power cable. PSU is on PSU is installed and turned on No action is required. PSU is functional and turned on PSU is installed and turned off Turn on the power supply or plug in the power cable.

  • Page 687: Raid Level Migration

    Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action RAID Level Migration RAID level migration is started RAID migration is in progress No action is required. RAID level migration is completed RAID level migration is paused Resume migration when ready. No action is required. RAID level migration is resumed...

  • Page 688: Rebuild

    Rebuild is paused Rebuild is resumed No action is required. Rebuild is stopped If this action was not intentional, check the logical drive’s status. Rebuild stopped internally Contact Tech Support. Rebuild is aborted Reduce system load on the Vess. No action is required. Rebuild is queued Auto rebuild cannot start Install a target physical drive of adequate capacity. Redundancy Check Redundancy Check is started No action is required. Redundancy Check is completed Redundancy Check is paused Resume Redundancy Check when ready.

  • Page 689: Resource

    Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action Resource Resource is NOT available Reduce system load on the Vess. SCSI SCSI host interface controller settings have No action is required. changed S E P is found No action is required. S E P is NOT found Insert or replace SEP hardware. S E P I2C device access failure...

  • Page 690: Smart

    Stripe Level migration is resumed No action is required. Stripe Level migration is stopped If this action was not intentional, check the logical drive’s status. Stripe Level migration has encountered a Check the physical drive check table after physical disk error OCE is finished. Stripe Level migration is aborted due to an Reduce system load on the Vess. internal error. No action is required. Stripe Level migration is queued...

  • Page 691: Synchronization

    Vess R2000 Series Product Manual Promise Technologies Reported Event Corrective Action Synchronization Synchronization is started No action is required. No action is required. Synchronization is completed Synchronization is paused Resume synchronization when ready. Synchronization is resumed No action is required. Synchronization is stopped Reduce system load on the Vess. Synchronization is aborted due to an internal error.

  • Page 692: C Ontacting T Echnical S Upport

    Product Manual Contacting Technical Support ontActIng echnIcAl uPPoRt PROMISE Technical Support provides several support options for PROMISE users to access information and updates. We encourage you to use one of our electronic services, which provide product information updates for the most efficient service and support. PROMISE E-Support: https://support.promise.com PROMISE web site: http://www.promise.com// When you contact us, please have the following information available:...
  • Page 693 Vess R2000 Series Product Manual Promise Technologies United States 580 Cottonwood Drive Milpitas, Ca 95035, USA Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Australia Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// EMEA Netherlands Science Park Eindhoven 5228 5692 EG Son, The Netherlands Technical Support (E-Support): https://support.promise.com...
  • Page 694 Product Manual Contacting Technical Support Sweden Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Switzerland ITF Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Norway ITF Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Belguim Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Luxembourg Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// United Kingdom...
  • Page 695 Vess R2000 Series Product Manual Promise Technologies Korea Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Hong Kong Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Singapore Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com// Japan 3F, Mura Matsu Bldg, 3-8-5, Hongo Bunkyo-ku Tokyo 113-0033, Japan Technical Support (E-Support): https://support.promise.com...
  • Page 696 Product Manual Contacting Technical Support iMited arraNty PROMISE Technology, Inc. (“PROMISE”) warrants that this product, from the time of the delivery of the product to the original end user: a) all components, except the cache backup battery, for a period of three (3) years; b) the cache backup battery, for a period of one (1) year;...

  • Page 697: D Isclaimer Of Other Warranties

    Vess R2000 Series Product Manual Promise Technologies isclAiMer Of Other wArrAnties This warranty covers only parts and labor, and excludes coverage on software items as expressly set above. Except as expressly set forth above, PROMISE disclaims any warranties, expressed or implied, by statute or otherwise, regarding the product, including, without limitation, any warranties for fitness for any purpose, quality, merchantability, non-infringement, or otherwise.
  • Page 698 Product Manual Contacting Technical Support esPOnsibilities You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage. You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product.
  • Page 699 Vess R2000 Series Product Manual Promise Technologies • Use the original shipping carton and packaging • Include a summary of the product’s problem(s) • Write an attention line on the box with the RMA number • Include a copy of your proof of purchase You are responsible for the cost of insurance and shipment of the product to PROMISE.
  • Page 700 Adding a Second RAID Controller (page 445) • Installing a Second RAID Controller (page 446) snMP Mib f iles PROMISE supplies two MIB files to integrate the Vess R2000 subsystem into your SNMP system. These files are in the SNMP folder on the Software CD. The MIB files are: • FCMGMT-MIB.mib •...
  • Page 701 NstalliNg a eCoNd oNtroller To install a second RAID controller in your Vess subsystem: 1. Shut down the subsystem. 2. Remove the blank cover from the right RAID controller slot. 3. Carefully slide the new RAID controller into the slot until the handle locks in place.
  • Page 702 With the second controller successfully installed, make the following settings: • Redundancy Type – Set to Active-Active or Active-Standby. See “Making Subsystem Settings” on page 101. • LUN Affinity – If you choose Active-Active redundancy. See “Making Controller Settings” on page 113 Note The Vess subsystem boots its RAID controllers sequentially. With a second controller installed, your subsystem takes about a minute longer to boot. This condition is normal.
  • Page 703 OntrOllers And rives If your Vess subsystem has SATA disk drives installed, you must install a SAS-to-SATA adapter on each of the SATA drives. Without the SAS-to-SATA adapter, SATA drives display a red X icon and Not Usable status.
  • Page 704 © 2014 PROMISE Technology, Inc. All Rights Reserved.
  • Page 705 2F, No. 30, Industry E. Rd. IX, Science-Based Industrial Park, Hsinchu 30075, Taiwan, R.O.C. Tel: +886-3-5782-395 Fax: +886-3-5782-390 www.promise.com © 2014 Promise Technology, Inc. Version: 2.00...

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