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GS-hosted Handset User Guide

User Guide

Page | 1
V1 Oct14

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Summary of Contents for GS-hosted GS-5200

  • Page 1: User Guide

    GS-hosted Handset User Guide User Guide Page | 1 V1 Oct14...
  • Page 2: Table Of Contents

    GS-hosted Handset User Guide Contents Introduction ............................4 Safety Notices ............................4 Connections ............................5 Location of Controls ..........................6 GS-6200 ............................6 GS-5800 ............................7 GS-5200 ............................8 Keypad ..............................9 Buttons ............................... 10 Making Calls ............................11 Make a Call .......................... 11 Save a Call Number ......................
  • Page 3 GS-hosted Handset User Guide When your phone is idle ........................17 Soft Buttons ........................... 17 History ............................17 Generic Call Log ........................17 Icons ............................ 17 Directory ............................18 To Access The Directory ...................... 18 To Add A Contact ........................ 18 Call Forwarding (Phone) .........................
  • Page 4: Introduction

    GS-hosted Handset User Guide Introduction The GS-hosted handsets are fully-featured IP phones, to be used on the GS-hosted platform. The aim of this guide is to help you easily use the various features and services available on the GS-5200, GS-5800 or GS-6200 models.
  • Page 5: Connections

    GS-hosted Handset User Guide Connections GS-6200/GS-5800 GS-5200 Page | 5 V1 Oct14...
  • Page 6: Location Of Controls

    GS-hosted Handset User Guide Location of Controls GS-6200 Page | 6 V1 Oct14...
  • Page 7: Gs-5800

    GS-hosted Handset User Guide GS-5800 Page | 7 V1 Oct14...
  • Page 8: Gs-5200

    GS-hosted Handset User Guide GS-5200 Page | 8 V1 Oct14...
  • Page 9: Keypad

    Note that some features may vary slightly in their operation due to the button layout on the GS-5200 and GS-5800 handsets being slightly different to the GS-6200 handset used in the following examples, but all work in fundamentally the same way.
  • Page 10: Buttons

    GS-hosted Handset User Guide Buttons Key Name Function Description Line Keys Line keys are pre-programmed to show call status and to allow the selection of specific calls depending on Line 1 configuration of the account. Line 2 Line 3 Line 4 Function Keys The first 3 function keys are fixed.
  • Page 11: Making Calls

    GS-hosted Handset User Guide Making Calls Dial the number on the keypad (This can be an extension number or outside line number). There is no need to dial 9 for a line. Edit or save the number in the phonebook...
  • Page 12: Receiving Calls

    GS-hosted Handset User Guide Receiving Calls When you receive a call, your line key together with the indicator light will flash. The LCD Screen will give call information when possible. Incoming Call Reject a Call Send the call to your next...
  • Page 13: Whilst On A Call

    GS-hosted Handset User Guide Whilst on a Call Hold A caller on hold will hear hold music and not overhear conversations in the work place. Hold a Call The line the call is on will flash. Line 1 Flashing Whilst a call is on...
  • Page 14: Call Transfer

    GS-hosted Handset User Guide Call Transfer Please note that calls placed on hold cannot be transferred. The transfer function is used in this scenario. Transfer There are two methods of transferring calls. A supervised transfer allows you to announce the caller before they are connected. A blind transfer sends the call directly without the ability to announce the call.
  • Page 15: Call Features

    GS-hosted Handset User Guide Call Features Call Pickup Answer a ringing phone in your group without leaving your desk Pick Up a Call [Optional Group *5 9 Number or Extension Number] Call Waiting With “call waiting” set any incoming call, alerting your phone when you are already on a call will wait a pre-determined time before following further call routing.
  • Page 16: Do Not Disturb (Dnd)

    GS-hosted Handset User Guide Do Not Disturb (DND) Setting the Do Not Disturb feature effectively makes your phone busy whilst still allowing you to make calls. Any received calls will follow your normal call routing and be forwarded, directed to your voicemail or given busy tone dependant on programming.
  • Page 17: When Your Phone Is Idle

    GS-hosted Handset User Guide When your phone is idle The LCD screen will show the current time and extra information such as whether features are set or messages and missed calls received. The soft buttons vary dependant on the information displayed.
  • Page 18: Directory

    GS-hosted Handset User Guide Directory You can store names and numbers in the phone directory. Each entry can be assigned a group for easy access A black list is available to ban calls from specific numbers To Access The Directory...
  • Page 19: Missed Calls

    GS-hosted Handset User Guide Missed Calls If there are missed calls, the LCD display shows how many and the soft keys indicate available options. To View Missed Calls If a caller hangs up without speaking to anyone or leaving a message, the call logs in your missed call list.
  • Page 20: Busy Lamp Field (Blf) Key - Gs-6200 Handset

    GS-hosted Handset User Guide Busy Lamp Field (BLF) Key - GS-6200 handset Programing a Simple BLF Key A simple BLF Key is used to show the status of an account as well as allowing easy pickup of their calls. *Note, the first 3 BLF keys are pre provisioned and should therefore not be changed.
  • Page 21: Busy Lamp Field (Blf) Key - Gs-1000 Console

    GS-hosted Handset User Guide Busy Lamp Field (BLF) Key - GS-1000 console Up to 5 GS-1000 add on consoles can be fitted to the GS-6200 and GS-5800 handsets to provide extra keys. Programming a Simple BLF Key (GS-1000 console) Simple BLF Keys can only be programmed on the optional GS-1000 Extension Module which has 26 programmable keys.
  • Page 22: Using The Simple Blf Feature

    GS-hosted Handset User Guide Using the simple BLF feature When a simple BLF key is assigned correctly it will display certain information relating to the phone in question and give different light indication depending upon the status of the account.
  • Page 23: Voicemail

    GS-hosted Handset User Guide Voicemail New Voicemail Indication Your phone has a voicemail facility and if enabled any missed calls will be directed to your voicemail box after a pre-determined time. Note: If you are using email notification or voicemail to email you will not get any notification on your handset.
  • Page 24: Using Your Voicemail

    GS-hosted Handset User Guide Using Your Voicemail Voicemail Access from your own phone * 9 8 Enter (Pound = #) Password Listen to Replay Message Messages Date and Time of Message Delete Message Save Message Return to main Menu Personal...
  • Page 25: Appendix

    GS-hosted Handset User Guide Appendix Appendix I: Menu Short codes 1 4 2 Account ID View 3 2 1 Display Contrast 3 2 123 Factory Clear Forward (Handset) 1 4 1 IP Address View MAC Address 1 4 1 View...
  • Page 26: Appendix Ii: Troubleshooting

    GS-hosted Handset User Guide Appendix II: Troubleshooting Start Make sure the phone is plugged in Is the correctly to a POE phone display switch or is using an optional power supply Check network Contact technical connectio ns to Is the...

This manual is also suitable for:

Gs-5800Gs-6200

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