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UPC connect box Installation Manual

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Connect Box
Installation, Tips & Tricks
upc.ch/support
upc.ch/support
0800 66 88 66
0800 66 88 66

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  Summary of Contents for UPC connect box

  • Page 1 Connect Box Installation, Tips & Tricks upc.ch/support upc.ch/support 0800 66 88 66 0800 66 88 66...
  • Page 2: Table Of Contents

    Manual Connect Box Manual Connect Box Table of Contents 1 Overview Contact Information Standard Features Connect Box LAN Choices Wireless LAN Wired Ethernet LAN Front Panel Rear Panel MAC Label 2 Getting Started Inside the Box Before You Begin System Requirements...
  • Page 3 Manual Connect Box Manual Connect Box 3 Start UPNP Starting the Connect Box Tools Multiple Language Support Status Log in Downstream Change password Upstream Wi-Fi Configuration Configuration 4 Home Network Log Quick Set up Wizards Ping Connect Box Status Overview...
  • Page 4: Overview

    It can be used in households with one or more computers capable of wireless connectivity for remote access to the wireless gateway. This user guide provides product overview and setup information for the Connect Box. It also provides instructions for installing the wireless gateway and configuring the Wireless LAN, Ethernet, Router, DHCP, and Security settings.
  • Page 5: Connect Box Lan Choices

    (GUI) for easy configuration of necessary wireless, Ethernet, router, DHCP, and security settings. Connect Box LAN Choices You can connect up to 253 client computers to the Connect Box using one or any Sample Wireless Network Connections (Connect Box model shown) combination of the following network connections: ...
  • Page 6: Wired Ethernet Lan

    Wired Ethernet LAN Front Panel You can easily connect any PC with an Ethernet cable to the Connect Box Ethernet port. The Connect Box front panel contains indicator lights and the Wi-Fi / WPS button which Because the Connect Box Ethernet port supports auto-MDIX, you can use a straight- is used to configure Wi-Fi Protected Security (WPS) on compatible clients connected to through or cross-over cable to connect a hub, switch, or computer.
  • Page 7: Rear Panel

    Power on/off button. SWITCH MAC Label The Connect Box Media Access Control (MAC) label is located on the bottom of the Connect Box. The label contains the MAC address which is a unique, 48-bit value that identifies each Ethernet network device.
  • Page 8: Getting Started

    You do not need to unplug the gateway when it is not in use. The first time you plug in the Connect Box, allow it 5 to 30 minutes to find and lock Before You Begin on the appropriate communications channels.
  • Page 9: Setting Up Internet Access

    Manual Connect Box Manual Connect Box The Connect Box provides a DHCP server on its LAN. It is recommended that you configure your LAN to obtain the IPs for the LAN and DNS server automatically. T E L Make sure all computers on your LAN are configured for TCP/IP. After configuring I N T TCP/IP on your computer, you should verify the IP address.
  • Page 10: Configuring Tcp/Ip In Windows 7

    Manual Connect Box Manual Connect Box Configuring TCP/IP in Windows 7 8. Right click the network connection for the network interface you want to change 9. Click properties to display the Local Area Connection properties window. 1. Open the Control Panel.
  • Page 11: Setting Up A Wlan

    Manual Connect Box Start Setting Up a WLAN Do the following to set up a Wi-Fi network using the WPS button on the Connect Box: Starting the Connect Box 1. Power on the Connect Box. 2. Power on the WPS-enabled devices you want to have access to the network, such as a PC, router, or telephone.
  • Page 12: Log In

    Log in The following screens will appear after the above process. In order to login Connect Box WI-FI Modem router, type the password which is located in the product label on the bottom of the WI-FI modem router. Change password To change your default password, click change.
  • Page 13: Wi-Fi Configuration

    Home Wi-Fi Configuration Click change button to change your Wi-Fi Network name and Wi-Fi password, Connect Box Home Page displays Quick Set-Up wizards and the Connect Box Status if you don’t want to change click Next. Overview. After the above process you can see the below screen, to manage your settings click go to home page or click exit.
  • Page 14: Connect Box Status Overview

    Guest Network - Click this to configure Wireless Network for Guests. Set up a guest network to allow visitors to use your Wi-Fi modem router’s Internet connection. This section displays the information of the devices which is connected to Connect Box Wi-Fi modem router.
  • Page 15: Advanced Settings

    Wireless Signal ADVANCED SETTINGS screen help to configure Wireless setting, Security Setting, Connect Box is a dual band product and all the basic settings of 2.4GHz and 5GHz DHCP setting, UPNP and Tools. can be changed in this screen. You can configure basic features of your Wi-Fi wireless network, including enable or disable the wireless interface, to choose wireless mode, to set the channel to manual or auto and to select channel width.
  • Page 16: Security

    Select WPA2-PSK to use the Wi-Fi Protected Access (Personal) security protocol. When you enable MAC address filtering on the Connect Box, you can set up a list of c. Select WPA-PSK/WPA2-PSK mixed mode which can provide broader support for MAC addresses, and then specify whether you want to: all wireless clients.
  • Page 17: Guest Network

    Guest Network Click Add device to add a device manually The Guest network is a feature of the Connect Box Wi-Fi Gateway that creates a separate network for guests. This secured network provides Internet access to wireless devices for your guests. The Guest network SSID is the same as the 2.4 GHz Wireless Network Name (SSID) however, followed by a Guest suffix.
  • Page 18: Wps

    Connect Box provide WPS (Wi-Fi Protected Setup) function, with it enable will support The Connect Box security section allows you to view and configure Firewall, MAC Filte- WPS clients to join the network very easily. It is a standard for easy and secure establish- ring, IP and Port Filtering, Port Forwarding, Port Triggering and DMZ.
  • Page 19: Mac Filtering

    Manual Connect Box Manual Connect Box MAC Filtering Choose the time period to activate the MAC filtered device This page allows configuration of MAC address filters in order to block Internet traffic to specific network devices on your local network.
  • Page 20 Manual Connect Box Manual Connect Box 2. Fill in needed information, and then press Apply button. 1. Press Create IPv6 Rule button to add new rules. 2. Fill in needed information, and then press Apply button. 3. One rule is created. And also, you can delete the existed rules.
  • Page 21: Port Forwarding

    Manual Connect Box Manual Connect Box Port Forwarding 3. One rule is created. And also, you can delete the existed rules. This allows for incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc. so they can be accessible from the public Internet.
  • Page 22: Port Triggering

    Manual Connect Box Manual Connect Box 3. One rule is created. And also, you can delete the existed rules. 2. Fill in needed information and then press apply button. Port-Triggering Port triggering function is a conditional port forwarding feature. When this device detects outbound traffic on a specific port (triggered ports), it will set up the port forwarding rules temporarily on the port ranges you specify to allow inbound traffic.
  • Page 23: Dmz

    This page is for DMZ (Demilitarized Zone) configuration. You can fill in the exposed host and select enable button. DHCP Connect Box provides DHCP server to manage IP addresses to CPEs and supports Displays the details of the device reserved IP Address for users’ private and static clients.
  • Page 24: Upnp

    Manual Connect Box Manual Connect Box Status Displays the device reserved list The Cable modem status page is a read-only screen that shows your cable modem upstream and downstream channel status. UPNP Select enable to enable the UPnP agent in the cable modem. If you are running an application that requires UPnP, check this box.
  • Page 25: Configuration

    Manual Connect Box Manual Connect Box Upstream Configuration The Upstream bonded channels page is a read-only screen that shows your cable The configuration page is a read-only screen that shows your cable modem modem upstream bonded channel status General configuration status, Primary Downstream Service Flow & Primary Upstream...
  • Page 26: Network Log

    Manual Connect Box Network Log Ping Connect Box allows users to review critical system events in chronological order in the The Connect Box Diagnostics page allows you to troubleshoot connectivity problems. SNMP event log. Two utilities are provided for troubleshooting network connectivity: Ping and Traceroute.
  • Page 27: Traceroute

    Traceroute allows you to map the network path from the cable modem to a public host. MTU (Maximum Transfer Unit) specifies maximum transmission unit size. Set the Connect Box MTU, in bytes. The minimum is 68 bytes. The default is 1500 bytes.
  • Page 28: Admin

    Manual Connect Box Manual Connect Box Admin Reload and Reboot This section describes the settings for administering and maintaining your Wi-Fi modem The configuration settings of the Wi-Fi DSL Modem Router are stored within the router and home network. Wi-Fi modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
  • Page 29: Remote Access

    Manual Connect Box Remote Access Click Restore default button to return to your Connect Box to its factory default settings. The remote management feature lets you upgrade or check the status of your Wi-Fi DSL Modem Router over the Internet.
  • Page 30: Troubleshooting

    Before calling your service provider, try pressing the Reset button on the rear panel of data service will not function. the Connect Box. Please note, if you press the Reset button, you will lose all your custom configuration settings, including Firewall and Advanced settings. Your service provider ...
  • Page 31 WPA.  If you enabled WEP and configured a key on the Connect Box, be sure each affected wireless client has the identical WEP key. If this does not solve the pro- blem, check whether the client’s wire-...