1. Manuals
  2. Brands
  3. Vasco Manuals
  4. Firewall
  5. Personal aXsGUARD
  6. How-to manual

Vasco AXS GUARD How-To Manual

Hide thumbs Also See for AXS GUARD:
Table of Contents

Advertisement

Quick Links

E-mail Storage How To
Version 8.0.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the AXS GUARD and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Vasco AXS GUARD

Summary of Contents for Vasco AXS GUARD

  • Page 1 E-mail Storage How To Version 8.0.0...

  • Page 2: Table Of Contents

    1.1. About this Document ....................1 1.2. Examples used in this Guide ..................1 1.3. Documentation Sources ..................... 1 1.4. About the AXS GUARD ..................... 2 1.4.1. What is it? ....................2 1.4.2. Spare Units ....................2 1.4.3. Licensed Units ....................2 1.4.4.
  • Page 3 7. Troubleshooting ......................39 8. Support .......................... 41 8.1. Overview ....................... 41 8.2. If you encounter a problem ..................41 8.3. Return procedure if you have a hardware failure ............41 Alphabetical Index ........................ 45 © VASCO Data Security 2014...
  • Page 4 VASCO customers and has been provided to you and your organization for the sole purpose of helping you to use and evaluate VASCO Products. As such, it does not constitute a license to use VASCO Software or a contractual agreement to use VASCO Products.

  • Page 5: Introduction

    Chapter 1. Introduction 1.1. About this Document • This document has been written for AXS GUARD version 8.0.0 and is based on changes and features that have been implemented since version 7.7.3. • This document was last updated on 22 Sep 2014.

  • Page 6: About The Axs Guard

    The AXS GUARD is an authentication appliance, intended for small and medium sized enterprises. In addition to strong authentication, the AXS GUARD has the potential to manage all of your Internet security needs. Its modular design means that optional features can be purchased at any time to support, for example, e-mail and Web access control.

  • Page 7: Configuration Wizards

    Licensing and accessing a fully operational in-service appliance requires the following steps: 1. Logging on to the AXS GUARD as the default sysadmin user and changing the sysadmin password 2. Creating a new user with full administration rights, which is required to configure the AXS GUARD 3.

  • Page 8: E-Mail Server

    DNS request, unless configured otherwise on the sender MTA. For more information about DNS and MX records, see the AXS GUARD Public DNS How To, which is available by clicking on the permanently available Documentation button in the Administrator tool.

  • Page 9: Feature Activation

    2.2.3. E-mail Firewall Policy Settings System-level settings Do not allow any mail services on the AXS GUARD at the system level, except for the MTA (port 25). Enforce user authentication instead. Internet and DMZ access to SMTP port 25 on the AXS GUARD is granted by default. SMTP access from the secure LAN, POP3 access and IMAP access are not permitted by default.

  • Page 10: E-Mail Domains

    Each of these sites could be hosted on different machines. The AXS GUARD MTA allows you to handle mail for one or multiple domains. All e-mails for a configured domain can either be handled and stored locally, forwarded to a specific computer or relayed out to a specific SMTP server.

  • Page 11: Mail Client Protocols

    With IMAP, the messages remain on the mail server instead of being downloaded. When the mail client is started, it connects to the AXS GUARD mail server on TCP port 143. E-mail clients that use the IMAP protocol generally leave messages on the server, unless the user explicitly deletes them. This property makes backups easier.

  • Page 12: Configuration

    Description No TLS TLS is not used. Opportunistic The AXS GUARD announces TLS support to the clients, but does not require its use. Mandatory POP and IMAP clients must use TLS. Table 2.1. POP3 and IMAP TLS Settings 2.6. E-mail Envelope, Header and Body 2.6.1.
  • Page 13 References Message-ID of the message that this is a reply to, and the message-id of this message, etc. Reply-To E-mail address that should be used to reply to the sender. Table 2.2. Connection Settings © VASCO Data Security 2014...

  • Page 14: Aliases

    In this section, we explain how to add an e-mail alias for a user on the AXS GUARD. 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button.

  • Page 15: Distribution Lists

    (see Section 2.7, “Aliases”) for member recipients. Mail sent to the alias is automatically delivered to the mailbox of each recipient who is included in the distribution list. Figure 2.10. Distribution List Concept © VASCO Data Security 2014...

  • Page 16: Configuration

    2.8.2. Configuration In this section, we explain how to add a distribution list on the AXS GUARD. 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button.

  • Page 17: Auto-Response Settings

    This is expected behavior. 2.9.2. Avoiding E-mail Loops Between AXS GUARD MTAs To avoid two or more AXS GUARD users from generating auto-response messages to each other in a never- ending loop, an additional header field (see Section 2.6, “E-mail Envelope, Header and Body”) is automatically...

  • Page 18: Priorities

    General and check the May users change their auto-response settings? option. 2.9.4. User Level Configuration 1. Log on to the AXS GUARD as a regular user. For the procedure, see the AXS GUARD System Administration How To, which is accessible via the Documentation button.

  • Page 19: Auto-Response For Distribution Lists

    Check to enable. Uncheck to disable. Start Enter the Start time in the DD/MM/YYYY hh:mm format. Enter the End time in the DD/MM/YYYY hh:mm format. Notify sender Select the desired frequency. Auto-response Subject The subject of the auto-response message. © VASCO Data Security 2014...

  • Page 20: Auto-Deleting E-Mail

    2.11.1. Definition Messages sent to a mailbox on the AXS GUARD (i.e. a local mailbox) can be forwarded to one or more e- mail addresses. E-mail forwarding redirects e-mail going to one address and sends it to one or several other addresses.

  • Page 21: Configuration

    In this section, we explain how to configure e-mail forwarding on the AXS GUARD. 1. Log on to the AXS GUARD as a regular user. The procedure is explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button.

  • Page 22: Quotas

    There are two types of quotas: • Soft quotas: The soft quota is a warning limit. Once it is reached, the AXS GUARD automatically sends a notification to the user and the system administrator, requesting the user to remove and / or archive his / her messages.

  • Page 23: Setting User Quotas

    Table 2.6. Overview of Quota Configuration Settings 2.12.3. Quota Notifications A mail quotum is the amount of space reserved on the server to house a user’s e-mails. The AXS GUARD mailbox quotas are specified individually, under Users & Groups > Users in the E-mail tab.

  • Page 24: Viewing And Exporting Mail Quota

    2.12.4. Viewing and Exporting Mail Quota 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which can be accessed via the Documentation button in the Administrator Tool. 2. Navigate to E-mail > Status > Mail Quota.

  • Page 25: Mail Client Configuration

    3.1. Overview In this section we explain how to configure your mail clients to access: • E-mail on the AXS GUARD POP3 server. • E-mail on the AXS GUARD IMAP server. For practical reasons, explanations are limited to Microsoft Outlook 2007.

  • Page 26: Manually Configure Pop Server Settings

    • Incoming mail server: Enter the LAN IP address or internal FQDN of the AXS GUARD. • Outgoing mail server: Enter the LAN IP address or internal FQDN of the AXS GUARD. If you are using an external (ISP) SMTP server, enter its address or FQDN here.
  • Page 27 • Make sure that the entered user settings (user name and password) are identical to the ones entered on the AXS GUARD. • Make sure the user is authenticated on the client (SSO Authentication Utility). • Verify the user’s Firewall settings on the AXS GUARD (sys-email). 14. Click on Finish. © VASCO Data Security 2014...

  • Page 28: Imap

    3. Click on New. 4. Choose Microsoft Exchange, POP3, IMAP or HTTP. 5. Click on Next. Figure 3.7. Adding a new IMAP E-mail Account 6. Check Manually configure server settings or additional server types. 7. Click on Next. © VASCO Data Security 2014...

  • Page 29: Manually Configure Imap Server Settings

    • Incoming mail server: Enter the LAN IP address or internal FQDN of the AXS GUARD. • Outgoing mail server: Enter the LAN IP address or internal FQDN of the AXS GUARD. If you are using an external (ISP) SMTP server, enter its address or FQDN here.
  • Page 30 • Make sure that the entered user settings (user name and password) are identical to the ones entered on the AXS GUARD. • Make sure the user is authenticated on the client (SSO Authentication Utility). • Verify the user’s Firewall settings on the AXS GUARD (sys-email). 14. Click on Finish. Figure 3.11. Completing your IMAP Configuration...

  • Page 31: Address Book Configuration

    In this section, we explain how to configure and update your AXS GUARD Address Book. Feature Activation 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button.

  • Page 32: Address Book Configuration

    System Administration How To, which is accessible by clicking on the permanently available Documentation in the Administrator Tool. • It is not possible to add entries to the AXS GUARD Address Book via the e-mail client, e.g. Outlook 2007. © VASCO Data Security 2014...

  • Page 33: Client Configuration

    E-mail Storage How To - Version 8.0.0 4.2.3. Client Configuration In this section, we explain how to configure Microsoft Outlook 2007 to read information from the AXS GUARD Address Book. • Make sure the user is authenticated on the client (SSO Authentication Utility).
  • Page 34 Chapter 4. Address Book Configuration E-mail Storage How To - Version 8.0.0 Figure 4.5. Address Book Search In the search field, press the space bar to view all address book entries. © VASCO Data Security 2014...

  • Page 35: Webmail

    5.3. Server Configuration 5.3.1. Feature Activation 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button. 2. Navigate to System > Feature Activation.
  • Page 36 Field Description Use AXS GUARD services for Webmail Enable if your mail is stored on the AXS GUARD. Disable if your mail is stored on a separate server in your network. When disabled, you will be required to configure the folder and service settings for Webmail (see Table 5.2, “Webmail 3...

  • Page 37: Group Configuration

    A user can overrule this default setting with a user-specific setting in the webmail interface. Service settings for Allow users This option allows users who are not registered on the AXS GUARD to Webmail tab unknown connect to the Webmail back-end server. GUARD IMAP Server Enter "localhost"...

  • Page 38: User Configuration

    5.3.4. User Configuration Make sure that the users have access to Webmail: 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button. 2. Navigate to Users & Groups > Users.

  • Page 39: Authentication Settings

    Chapter 5. Webmail E-mail Storage How To - Version 8.0.0 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button. 2. Navigate to Firewall > Policies > Static.

  • Page 40: Customizing Your Webmail Logo

    Client”. To change the default AXS GUARD logo to your company logo: 1. Log on to the AXS GUARD Administrator Tool as explained in the System Administration How To, which is accessible via the Documentation button in the Administrator Tool.

  • Page 41: Accessing Webmail

    To access the AXS GUARD Webmail server: 1. Open an Internet browser, e.g. Internet Explorer. 2. In the URL field, enter https:// , followed by the FQDN or external IP address of the AXS GUARD, followed by a forward slash and webmail , e.g. https://axsguard.mydomain.com/webmail 3.

  • Page 42: Pop3, Imap And Webmail Logs

    IMAP logs). 6.2. Accessing the POP3 and IMAP Logs 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button in the Administrator Tool. 2. Navigate to E-mail > Logs > POP3/IMAP.

  • Page 43: Troubleshooting

    Make sure the users are authorized to change their auto-response settings (see Section 2.9, “Auto-Response Settings”): 1. Log on to the AXS GUARD as explained in the AXS GUARD System Administration How To, which is accessible via the Documentation button. 2. Navigate to Users & Groups > General.

  • Page 44: User Settings

    Recipient address is rejected when sending a message to <quota-status@systemdomain> The network from where the message is sent must be part of the AXS GUARD secure network zone or an alias thereof. An alternative is to whitelist the sender’s IP address or network range.

  • Page 45: Support

    2. If there is no solution in the Knowledge Base, please contact the company which supplied you with the VASCO product. 3. If your supplier is unable to solve your problem, they will automatically contact the appropriate VASCO expert. For details about support capabilities by user, visit: http://www.vasco.com/support/support_services/...
  • Page 46 5.8. Webmail Policy Selection ....................36 5.9. Webmail Logo Settings ....................37 5.10. Roundcube Webmail Login Page ..................37 6.1. POP3 and IMAP Logging ....................38 6.2. Webmail Logs ........................ 38 7.1. User Settings ......................... 40 © VASCO Data Security 2014 xlii...
  • Page 47 2.6. Overview of Quota Configuration Settings ................19 2.7. Quota Notification Settings ....................20 4.1. Address Book Configuration Settings .................. 28 5.1. Webmail AXS GUARD Services ..................32 5.2. Webmail 3 party Services ....................33 © VASCO Data Security 2014...
  • Page 48 E-mail Storage How To - Version 8.0.0 List of Examples 2.1. Holiday season ......................13 2.2. Automatic responses at the user and system level ..............14 7.1. Unknown range ......................40 © VASCO Data Security 2014 xliv...

  • Page 49: Alphabetical Index

    Alphabetical Index Spare unit, 2 Support, 41 Address book, 27 Alias, 10 Auto-response, 13 TLS, 7 AXS GUARD, 2 Troubleshooting, 39 Body, 8 Webmail, 31 Distribution list, 11 Documentation, 1 Domain, 6 Envelope, 8 Forwarding, 16 Hard quota, 18 Header, 8...

This manual is also suitable for:

Axsguard

Table of Contents