Shandong New Beiyang Information Technology Co. BTP-3200E User Manual
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Shandong New Beiyang Information Technology Co. BTP-3200E User Manual

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USER'S MANUAL
Label Printer
BTP-3200E
Shandong New Beiyang Information
Technology Co., Ltd

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Summary of Contents for Shandong New Beiyang Information Technology Co. BTP-3200E

  • Page 1 USER’S MANUAL Label Printer BTP-3200E Shandong New Beiyang Information Technology Co., Ltd...
  • Page 2 BTP-3200E User’s Manual Declaration Information in this document is subject to change without notice. SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and hardware become available. If users need further data about these products, please feel free to contact SNBC or our local dealer.
  • Page 3 BTP-3200E User’s Manual SNBC has passed the following certifications: ISO9001 Quality Control System Certification ISO14001 Environmental Management System Certification OHSAS18001 Occupational Health and Safety Management System Certification IECQ QC 080000 Hazardous Substance Process Management System Certification - 2 -...

  • Page 4: Safety Instructions

    BTP-3200E User’s Manual Safety Instructions Before installing and using the printer, please read the following items carefully. 1 Safety warning The print head is a thermal element and it is at a high temperature during printing or just after operation, therefore do not touch it or its peripherals for safety’s sake...
  • Page 5 BTP-3200E User’s Manual Disconnect the power when the printer is deemed to idle for a long time; Don’t spill water or other electric materials into the printer (e.g. metal). In case this happens, turn off the power immediately; Do not allow the printer to start printing when there is no recording paper installed;...

  • Page 6: Table Of Contents

    BTP-3200E User’s Manual Contents 1 Product introduction ..............- 1 - 1.1 Introduction ................- 1 - 1.2 Unpacking and checking ............- 1 - 1.3 Appearance and modules ............ - 2 - 1.4 Introduction of main modules ..........- 4 - 2 Printer installation ..............
  • Page 7 BTP-3200E User’s Manual 3.1.3 LCD functions .............. - 16 - 3.2 Printer status and operation ..........- 17 - 3.2.1 Printer status ............... - 17 - 3.2.2 Daily operations ............- 17 - 3.3 Printer parameter settings ..........- 19 - 3.3.1 Button menu settings ..........
  • Page 8 BTP-3200E User’s Manual Appendix 1.2 Technical specifications of paper ....- 37 - Appendix 2 Self-test page ............- 39 - Appendix 3 Print and paper out position ......... - 41 - Appendix 4 Communication interface ........- 41 - Appendix 4.1 Serial interface ..........

  • Page 9: Product Introduction

    BTP-3200E User’s Manual 1 Product introduction 1.1 Introduction BTP-3200E label printer is an ideal thermal transfer desktop label printing device, with delicate appearance and excellent performance. It can be used for label printing in many fields, such as retailing, medical, clothing, electronic manufacturing, logistics, etc..

  • Page 10: Appearance And Modules

    BTP-3200E User’s Manual printer interface type). Figure 1.2.1 1.3 Appearance and modules 1—window 2—top plate 3—LCD (optional) 4—top cover 5—LED 6—【FEED】button 7—front cover 8—SD card cover 9—power switch 10—bottom cover 11—latch axis 12—left latch 13—linkage cover 14—baffle 15—left shaft cover 16—left paper guide...
  • Page 11 BTP-3200E User’s Manual 29—right shaft cover 30—right latch 31—holder underbeam 32—print head fixing plate 33—print head 34—sensor cover board 35—platen roller shaft sleeve 36—print platen roller 37—Photointerrupter dustproof cover 38—micro switch 39—middle cover 40—transmissive sensor 41—sensor fixing seat 42—power adapter interface 43—USB interface...

  • Page 12: Introduction Of Main Modules

    BTP-3200E User’s Manual 1.4 Introduction of main modules 1) Button and LED (6, 5): indicate the printer status and complete printing function; 2) Power switch (9): press “O” to power off and “－” to power on; 3) Transmissive sensor (40): used for calibration, detection and location of media like label paper;...

  • Page 13: Printer Installation

    BTP-3200E User’s Manual 2 Printer installation 2.1 Installation position Flatly place the printer on the operation table, which must be waterproof, moistureproof and dustproof. The maximal tilted angle should not exceed 15° during installation. 2.2 Installing paper roll 1) Press the cover open lever with both hands and turn the top cover upward to open it (see figure 2.2.1);...
  • Page 14 BTP-3200E User’s Manual Figure 2.2.2 3) Pull the left and right paper guides apart and load the paper roll, insert the left and right baffles into paper roll core, and then lead the front of paper roll through paper guide block to spread it in the print path.
  • Page 15 BTP-3200E User’s Manual Figure 2.2.3 4) Turn the thumb wheel according to the indication on the middle cover to make the paper holder a little wider than the paper roll width in case the paper roll bears any force (see figure 2.2.4).

  • Page 16: Installing Ribbon

    BTP-3200E User’s Manual 2.3 Installing ribbon 1) Push the ribbon core slightly in the direction of ribbon baffle to take off the ribbon core, and insert the two ribbon cores into the ribbon and empty ribbon axis respectively in the direction indicated in the figure.
  • Page 17 BTP-3200E User’s Manual Figure 2.3.2 Figure 2.3.3 3) Lead the ribbon from beneath the print head module, stick the front of ribbon onto the empty ribbon axis, and turn the ribbon rewind wheel to tighten the ribbon (for the paper roll and ribbon that have been installed, see figure 2.3.4);...

  • Page 18: Power Adapter Connection

    BTP-3200E User’s Manual Figure 2.3.4 4) Close the printer top cover module to locking status. Caution: n Determine print method: If thermal transfer printing is selected, the ribbon needs to be installed; if thermal printing is selected, the ribbon does not need to be installed.

  • Page 19: Communication Cable Connection

    BTP-3200E User’s Manual Caution: n If leaving the printer idle for a long time, please disconnect the power of printer. 2.5 Communication cable connection 1) Ensure the printer is turned off; 2) Insert the communication cable into the suitable interface, and fix it with screw or latch spring of the plug;...

  • Page 20: Printing Self-Test Page

    BTP-3200E User’s Manual Caution n If the printer can not be started or can not work normally after it is started, please contact SNBC or local dealer in time. 2.6.2 Printing self-test page 1) Install the media, and turn on the printer. The printer will feed...
  • Page 21 BTP-3200E User’s Manual software license agreement”, and then click “Next” button; Select printer type and model to be installed. If you want to set the printer as default printer, please check “Set As Default Printer” and click “Next”; Select setup type, and click “Next”;...
  • Page 22 BTP-3200E User’s Manual can select it according to actual needs. If it is a serial port driver, please select “BYCOMx” (x equals to 1, 2, 3, 4, 5, 6, 7 or 8); if it is Ethernet port, please select “NET”; if it is USB port, please select “USB_BTP-3200E_x”...

  • Page 23: Printer Operation

    BTP-3200E User’s Manual 3 Printer operation 3.1 LED, buzzer, feed button and LCD LED functions LED name Status Explanation Always on Printer is idle or working. Work LED Prompt that the menu or parameter selection (green) Flash twice becomes effective. See 3.2.2 Daily operations for details.

  • Page 24: Buzzer Functions

    BTP-3200E User’s Manual Parameter When setting the parameter, press the button for a confirmation long time to validate the current parameter. Note: Short press means the duration from pressing down the button to the time when the button uplifts is less than 0.5s.

  • Page 25: Printer Status And Operation

    BTP-3200E User’s Manual 3.2 Printer status and operation 3.2.1 Printer status The printer has five status: idle status, working status, pause status, configuration status, and abnormal status. Printer status Display LOGO and printer Idle status Green LED is always on.
  • Page 26 BTP-3200E User’s Manual Ø Operations under working status It refers to the status when the printer has a print task. The printer will enter pause status if releasing the button after pressing it down at this time. Ø Operations under pause status The printer is under the status of stopping the print task temporarily.

  • Page 27: Printer Parameter Settings

    BTP-3200E User’s Manual 3.3 Printer parameter settings 3.3.1 Button menu settings When the printer is idle, enter the configuration status through long press of the button. The common parameters of printer can be set and saved under configuration status. Parameters can be configured by the cooperation of LCD and button.
  • Page 28 BTP-3200E User’s Manual Figure 3.3.1.2 configuration menu 3) Press the button for a short time to switch the submenu to “BAUDRATE” option as shown in figure 3.3.1.3. 1.BAUDRATE 1.BAUDRATE 2.DATA BIT 3.STOP BIT 4.PARITY Figure 3.3.1.3 serial configuration menu Press the button for a long time to enter baud rate configuration option as shown in figure 3.3.1.4.

  • Page 29: Detailed Parameter Setting Range

    BTP-3200E User’s Manual parameters. The printer will restart automatically after the saving to validate the parameter changes. (Remarks: if “SAVE ALL” option is not executed, the printer will not save the setting and will execute the previous configuration parameters when powered on next time).

  • Page 30: Print Head Pressure Adjustment

    BTP-3200E User’s Manual Vertical position -120-+120 adjustment (unit: dots) For adjustment effect, please Horizontal position -9999-+9999 refer to 3.6 Print position adjustment (unit: dots) adjustments. Tear-off position -120-+120 adjustment (unit: dots) 00-23 Supported display format： Time 00-59 MM/DD/YY 24HR 00-99...
  • Page 31 BTP-3200E User’s Manual head pressure adjusting knob, and every knob has 3 levels, indicating different print head pressure. When turning the knob clockwise, both the number of level and the pressure of print head increase (see figure 3.4.1). The default pressure level is generally at level 3, which does not need to be changed during normal printing.

  • Page 32: Sensor Position Adjustment

    BTP-3200E User’s Manual 51mm 110mm Caution: Set the print head pressure to a lower level as long as the print quality is acceptable. 3.5 Sensor position adjustment When marked paper is used or marked paper width is changed, the sensor position can be adjusted according to the following steps: 1) Measure the required sensor position in advance based on the mark position of media;...

  • Page 33: Print Position Adjustment

    BTP-3200E User’s Manual 3.6 Print position adjustment Adjust vertical print position When the situation like figure A or B occurs, adjust the vertical print position to figure C. (For the detailed adjustment method, please refer to 3.3.1 Button menu settings).
  • Page 34 BTP-3200E User’s Manual Figure 3.6.2 Caution: n Figure D indicates that the print position is on the left of the correct position. Adjust it in the positive direction (The data symbol in the option “Horizontal position adjustment” is “+”); n Figure E indicates that the print position is on the right of the correct position.
  • Page 35 BTP-3200E User’s Manual Figure 3.6.3 Caution: n Figure G indicates that the tear-off position is upper than the correct position. Adjust it in negative direction; (The data symbol in the option “Tear-off position adjustment” is “-”); n Figure H indicates that the tear-off position is lower than the correct position.

  • Page 36: Routine Maintenance

    BTP-3200E User’s Manual 4 Routine maintenance Clean the print head, platen roller and sensor every month according to the following steps. If the printer works in a tough environment, the maintenance times can be properly increased. 4.1 Cleaning print head...

  • Page 37: Cleaning Platen Roller

    BTP-3200E User’s Manual Follow the steps below to clean the mark sensor: A. Transmissive sensor 1) Turn off the printer and open the top cover; 2) Wipe off the dust and stains on the surface of the transmissive sensor with alcohol cotton ball (it should be wrung out);...
  • Page 38 BTP-3200E User’s Manual roller to cool down completely if it has just finished printing; 3) Wipe off the dust and stains on the surface of the platen roller with alcohol cotton ball (it should be wrung out) while turning the platen roller;...

  • Page 39: Troubleshooting

    BTP-3200E User’s Manual 5 Troubleshooting When the printer has a malfunction, please handle it with reference to this charter. If it still can not be cleared, please contact SNBC or your local dealer. 5.1 Troubleshooting The error LED flashes and the buzzer beeps when an error or exceptional status occurs.
  • Page 40 BTP-3200E User’s Manual Troubleshooting methods: Error LED Reason analysis Solutions status Please press down the print Print head is lifted up. head. Print head up The micro switch has a Contact the maintainer. failure. Paper roll is used up or no Install a paper roll.

  • Page 41: Print Quality Problems

    BTP-3200E User’s Manual Lower the print darkness Print darkness is too high. properly. Clear paper jam. Check if the print head test pattern is normal Paper is jammed in the or not after the temperature of path, causing heat print head drops. If normal, the accumulation and printer can continue to work;...

  • Page 42: Appendix

    BTP-3200E User’s Manual Appendix Appendix 1 Technical specification Appendix 1.1 Main technical specifications BTP-3200E BTP-3300E Item parameter parameter Resolution 203DPI 300DPI Print method Thermal/Thermal transfer Print width 104mm 106mm (Max.) Print speed 152mm/s 102mm/s (Max.) 32bit RISC microprocessor FLASH: 4MB...
  • Page 43 BTP-3200E User’s Manual USB interface or USB interface + optional interface; Communication Optional interface: serial interface, interface CENTRONICS parallel interface, Ethernet interface and WLAN interface. Continuous paper, label paper, marked Paper type paper, etc. Paper roll OD 127mm (5 inches) (Max.)
  • Page 44 BTP-3200E User’s Manual 1D barcode: Code39, Code93, Codabar, Code128(Subsets A, B, and C), EAN-13, EAN-8, UPC-A, UPC-E, UPC/EAN Extensions, Planet Code, Standard 2 of Barcode 5, Industrial 2 of 5, Interleaved 2 of 5, LOGMARS, GS1 DataBar (RSS) 2D barcode:...

  • Page 45: Appendix 1.2 Technical Specifications Of Paper

    BTP-3200E User’s Manual Appendix 1.2 Technical specifications of paper 1) Specifications of continuous paper (unit: mm) Type Illustration Index Continuous paper Print paper width: 18≤a≤120 without adhesive Base paper width: 18≤a≤120 Continuous paper Print paper width: 18≤b≤118 with adhesive Paper margin width: c ≤1...
  • Page 46 BTP-3200E User’s Manual Punched paper width: 18≤a≤120 Punched paper height: b≥10 Discontinuous Detection hole punched paper position: c≤a/2 without adhesive Detection hole width: d≥5 Detection hole height: e≥2 Marked paper width: 18≤a≤120 Discontinuous Marked paper height: b≥10 marked paper Mark position: c≤a/2 without adhesive Mark width: d≥10...

  • Page 47: Appendix 2 Self-Test Page

    BTP-3200E User’s Manual Appendix 2 Self-test page Self-test page includes printer configuration information, printer internal fonts and print head test information. The printer configuration information and printer internal fonts reflect the current internal configuration of the printer, and the print head test information reflects the status of the print head.
  • Page 48 BTP-3200E User’s Manual 8 BITS…………………………………… DATA BITS NONE…………………………………… PARITY HARD…………………………………… HOST HANDSHAKE NONE…………………………………… PROTOCOL <~> 7EH…………………………… CONTROL CHAR <^> 5EH…………………………..COMMAND CHAR <,> 2CH…………………………… DELIM. CHAR NO MOTION……………………………. MEDIA POWER UP NO MOTION……………………………. HEAD CLOSE DEFAULT……………………………….. BACKFEED +0………………………………………… LABEL TOP +0…………………………………………...

  • Page 49: Appendix 3 Print And Paper Out Position

    BTP-3200E User’s Manual Appendix 3 Print and paper out position Figure appendix 3.1 Caution n To take marked paper for example, the figure above explains the print and paper out position; n Discontinuous paper locates by the front edge of the mark;...

  • Page 50: Appendix 4.2 Parallel Interface

    BTP-3200E User’s Manual Wiring diagram Printer TXD---------------RXD RXD---------------TXD CTS----------------RTS RTS----------------CTS SG -----------------SG Caution n The following connection method can be used, which only needs 3 wires. This method applies to small data amount or XON/XOFF flow control: Printer TXD---------------RXD RXD---------------TXD SG ----------------SG Appendix 4.2 Parallel interface...

  • Page 51: Appendix 4.3 Usb Interface

    BTP-3200E User’s Manual Output BUSY 34 ~ 35 Not defined Output PError Input /SelectIn Table appendix 4.2.1 parallel signal list Caution n In the process of data transmission, the host computer should not ignore the Busy signal; otherwise the print data may be lost;...

  • Page 52: Appendix 5 Operation Guide For Paper Loading Under Peel-Off

    BTP-3200E User’s Manual Input + Difference data signal input+ Reserve —— —— Reserve —— —— Input - Difference data signal input- Reserve —— —— Reserve —— —— power SPEED_LED power SPEED_LED output SPEED LED signal LINK_LED output LINK LED signal...
  • Page 53 BTP-3200E User’s Manual Figure appendix 5.1 2) Pass the base paper through the peel-off module according to the path shown in the figure (see figure appendix 5.2); Figure appendix 5.2 3) Push the peel-off turning board back into place and keep the base paper in tension state to end paper loading.

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