Grandbeing N363 User Manual

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User Manual

N363&N373&N383
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Version: V1.0.1
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Summary of Contents for Grandbeing N363

  • Page 1: User Manual

    User Manual N363&N373&N383 H.264 encoder and decoder Version: V1.0.1 PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 2: Important Safety Instructions

    Important Safety Instructions Note: In case of any content change, we are sorry for no further notice. Warning: To reduce the risk of fire, electric shock or product damage: 1. Do not expose this apparatus 6. Clean this apparatus to rain, moisture, dripping or only with dry cloth.
  • Page 3: Table Of Contents

    Table of Contents Introduction ........................3 Overview........................3 N363........................3 N373........................3 N383 ........................4 Features........................4 N363........................4 N373........................5 N383 ........................6 Package Contents....................8 N363........................8 N373........................8 N383 ........................8 Specifications......................9 N363........................9 N373/N383...................... 11 Panel ......................... 13 N363.........................13...
  • Page 4 Setting a Static IP on Your Computer............21 Configuring Your Operating System Firewall..........23 Control Software Instructions ................24 Searching Devices..................24 Device Parameter Settings................. 26 Device Settings Window Introduction............27 Matrix Setting Introduction ................29 Creating the Scene Window............... 31 Scene Area Window Instruction..............31 Setting a Matrix....................33 Configuration Files Management ..............
  • Page 5: Introduction

    N363 expands Audio/Video system capability by extending HDMI signals over IP networks. N373 N373 is a high performance live H.264 decoder used with N363 encoder to provide complete end-to-end streaming-media transmission system. N373 supports video wall function. In addition, it supports streaming resolutions and refresh rates up to 1080p@60.
  • Page 6: N383

    RS232, IR for flexible control and management options. N383 N383 is a high performance live H.264 decoder used with N363 encoder to provide complete end-to-end streaming-media transmission system. N383 can decode up to 16 IP streams. When N383 receives a single IP stream, it...
  • Page 7 LAN. N373 Supports live IP video stream decoding. Uses with encoder N363 to provide a complete end-to-end stream transmission system, supporting seamless switching. Supports streaming resolutions and refresh rates up to 1080p@60. Supports output resolutions from 480p up to 1920x1200 based on the sink EDID.
  • Page 8 LAN. N383 Supports live IP video stream decoding Uses with encoder N363 to provide complete stream transmission system, supporting seamless switching. Supports streaming resolutions and refresh rates up to 480p@60. Supports output resolutions from 480p up to 1920x1200 based on the sink EDID.
  • Page 9 Uses with the IP control box TK-N006-000 for matrix control and management via LAN. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 10: N373

    Package Contents N363 1 x N363 1 x Power cable 1 x Phoenix male connector (3.5 mm 3 pins) 2 x Mounting ear N373 1 x N373 1 x Power cable 1 x Power adapter 1 x Phoenix male connector (3.5 mm 3 pins) 1 x Phoenix male connector (3.5 mm 5 pins)
  • Page 11: Specifications

    Specifications N363 Technical 1×HDMI IN 1×HDMI OUT I/O Connections 1x VGA OUT 1× RJ45 2 × RS232 (3.5mm phoenix) Power Supply AC 100~240V 50/60Hz Power Consumption 6.3 Watts Input Video Signal 1.2 volts p-p Input DDC Signal 5 volts p-p (TTL)
  • Page 12 Technical Operating 32°F to 95°F (0°C to 35°C) Temperature 10% to 90%, non-condensing -4°F to 140°F (-20°C to 70°C) Storage Temperature 10% to 90%, non-condensing HDMI equipped source devices. HDMI equipped displays or VGA equipped displays. System Requirements Industry standard CAT5e/6 cables or above. HDMI cables and VGA cables.
  • Page 13: N373/N383

    N373/N383 Technical 1 × RJ45 1 × AUDIO OUT (3.5mm phoenix) 1 × HDMI OUT 2 × RS232 (3.5mm phoenix) I/O Connections 1 × IR TX (3.5mm phoenix) 2 × IO/IN (3.5mm phoenix) 2 × RELAY (3.5mm phoenix) Power Supply 12V 2A DC, 5.5mm Power Consumption 4.56 Watts...
  • Page 14 Technical 32°F to 95°F (0°C to 35°C) Operating Temperature 10% to 90%, non-condensing -4°F to 140°F (-20°C to 70°C) Storage Temperature 10% to 90%, non-condensing HDMI equipped source devices. HDMI equipped displays and audio receivers. System Requirements Industry standard CAT5e/6 cables or above.
  • Page 15: Panel

    Panel N363 Front Panel Name Description Power On: N363 is powered on. indicator Off: N363 is powered off. Rear Panel Name Description HDMI IN Connects to a source device via an HDMI cable. HDMI OUT Connects to a sink via an HDMI cable.
  • Page 16: N373/N383

    Name Description Power On: N373/N383 is powered on. indicator Off: N373/N383 is powered off. Link Steady On: N363 and N373/N383 are linked to each indicator other. Flashing: N363 and N373/N383 are not linked to each other. Rear Panel Name Description...
  • Page 17: Typical Application

    Reserved ports. Typical Application One Encoder to One Decoder If an encoder N363 and a decoder N373/N383 are used, you can enjoy the full-screen viewing effects in the display device connected to the N373/N383. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 18: One Encoder To Multiple Decoders

    One Encoder to Multiple Decoders If an encoder N363 and multiple decoders N373/N383 are used, you can enjoy the full-screen viewing effects in the display device connected to the N373/N383. Multiple Encoders to Multiple Decoders If multiple encoders N363 and decoders N373/N383 are used, you can: Enjoy the full-screen viewing effects in the display device connected to the N373/N383 if a N363 is linked.
  • Page 19: Video Wall Function

    Note: When the number of N363 linked to N383 is from 2~3, 5~8, or 10~15, the unoccupied parts of the screen show no picture. For example, N383 below is linked to one or two N363s, the displays connected to N383s show one or two complete pictures.
  • Page 20 Two N363s Linked One N363 Linked PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 21: Hardware Installation

    During the installation, connect or disconnect the cables gently. 1. Connect a HDMI source to the N363 via a HDMI cable. 2. Connect a HDMI sink to the N373 via a HDMI cable. 3. Connect a HDMI sink to the N383 via a HDMI cable.
  • Page 22: Operating With Control Software

    Operating with Control Software You can use HDMI over IP console control software to manage and control the connected devices. You just need to extract the provided compression file to your computer and double-click HDMIoverIPConsole.exe to start it without additional installation processing.
  • Page 23 2. Double-click Internet Protocol Version 4 (TCP/IPv4). 3. Select Use the following IP address, after configuring the following settings in the provided example, and then click OK. Ø IP address: 169.254.2.5 Ø Subnet mask: 255.255.0.0 PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 24: Configuring Your Operating System Firewall

    4. Click OK. Configuring Your Operating System Firewall Your operating system firewall may block some features of the control software to prevent it controlling TX and RX. A computer running Windows 7 is used as an example to configure your operating system firewall in two methods.
  • Page 25: Control Software Instructions

    Control Software Instructions Searching Devices 1. Double-click HDMIoverIPConsole.exe to launch the control software. Note: If Windows Security Alert window is displayed, see Configuring Your Operating System Firewall for solutions. 2. Select EX363/EX373/EX383 from Product list. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 26 3. Click Search as shown below to start searching TX/RX. Please wait until the search is complete, it may take a few seconds. All functions are disabled when the search is in progress. 4. When the search is completed the discovered devices are displayed in the device list window.
  • Page 27: Device Parameter Settings

    configurations. If no devices are found, see Question 1 in Troubleshooting for solutions. Device Parameter Settings In the Devices list, right-click on a single or more devices, all the authorized operations are displayed in the shortcut menu. The following table describes how to set the device parameters.
  • Page 28: Device Settings Window Introduction

    Item Description Turn On OSD Not supported. Turn Off OSD Not supported. Restore a single or more devices to their factory settings. This operation may take a few seconds. When reset is Reset completed, the devices will become active again. It’s recommended that you click Delete to remove the original devices and click Search to display them again.
  • Page 29 Attribute Description Element Indicates the current device on which you Devices perform operations. Device Host Name Indicates the host name ID, which is generated parameter by the system and cannot be changed. Indicates the user-defined device name that Alias contains a maximum of 80 characters. Indicates a mode in which the device is Auto assigned an IP address automatically.
  • Page 30: Matrix Setting Introduction

    Attribute Description Element Indicates the device IP address, which can be IP Address Network set only when the static mode is selected. parameter Subnet Indicates the device subnet mask, which can Mask be set only when the static mode is selected. Saves current settings, applies them to the device, and closes this dialog box.
  • Page 31 GUI Element Attribute Description Create Creates a new configuration scene. Modify Modifies the current configuration scene. Buttons Remove Deletes the current configuration scene. Applies the configuration connection settings to Apply the connected devices. Indicates that settings are applied immediately Applied Option after you configure the intersection between TX automatically...
  • Page 32: Creating The Scene Window

    Creating the Scene Window 1. Click Create in the Scene area, the Add Scene dialog box is displayed. 2. Change the configuration layout, for example set Name to 3 x 3 and Size to 3 x 3. 3. Click OK. Note: To modify the current configuration layout, click Modify on the tool bar.
  • Page 33 IR remote to send IR commands to control the Remote control source or device from your computer. Sends commands to a RS232 device connected Serial to N363 or N373/N383 for device configuration and control. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 34: Setting A Matrix

    Note: You can also click and drag the desired TX and RX from the Devices list to andyxh 2013-07-18 17:10 cells in the Scene area and apply the configuration connection settings. 带格式的: 项目符号和编号 Setting a Matrix You can set a matrix through the control software to control and manage all the connected devices in a network.
  • Page 35 1. Connect one DVD player, one Xbox, two Apple TVs to four N363 via four HDMI cables. 2. Connect the N363s to the 10/100Base-T Ethernet switch with four CAT5e/6 cables. 3. Connect four TVs to two N373s and two N383s via four HDMI cables.
  • Page 36 2. Click Create to create a 2 x 2 configuration scene. 3. Click OK, 2 x 2 configuration scene is created as shown below. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 37 4. Configure the intersection between TX and RX in different cells in the Scene area. 1) Right click the first cell, choose Change RX and then RX383-1. 2) Right click the first cell, choose Change TX and then EX363-1. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 38 3) Repeat the above steps to select EX363-2,EX363-3,EX363-4 for EX383 to configure the intersection between TX and RX in the first cell. And click Apply to make the changes to TX and RX take effective. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 39: Configuration Files Management

    Note: If N383 is linked to a single N363, the display will show a complete picture filling the screen as that connected to N373. After 2 x 2 matrix is created, you can change TX and RX using the control software to enjoy different viewing effects.
  • Page 40 clicking Import on the tool bar. When running the control software next time, it would automatically read the configuration file default.hoi. Do not modify or delete the default.hoi. Otherwise, errors may be encountered during program running. Export or Import the Configuration File On the home screen of the control software, you can: Click Export on the tool bar to save the current devices and scene configuration file to a specified directory.
  • Page 41: Logs

    Logs The logs have recorded the software operation and device communication information, which can be used for troubleshooting. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 42: Upgrading The Devices

    Do not turn off the devices during the upgrading process. Otherwise it may cause damage to the devices. 1. Connect a computer to the N363/N373/N383 or connect all of them to a 10/100Base-T Ethernet switch via CAT5e/6 cables. 2. Set a static IP address and configure your computer firewall by referring to Setting a Static IP on Your Computer and Configuring Your Operating System Firewall.
  • Page 43 4. Click Search to detect and display the devices in the Devices list. 5. Upgrade a N363. 1) Click a N363 in the Devices list to display the device system dialog box. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 44 2) Click Upgrade tab. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 45 3) Click Open for Encoder. 4) Select the bin file for the N363. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 46 5) Click Open for UpgradeAgent to select a compression file from the directory. 6) Click Start to run the upgrading. It may take a few seconds. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 47 Note: When the upgrade is complete, the device will reboot to make the operations take effect. 6. The rest devices can be updated in the same way. PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 48: Troubleshooting

    Troubleshooting 1. Why HDMI over IP console or Maintaintool cannot find any devices? • Check the Windows Firewall. Taking Windows 7 as an example: Click Start menu, go to Control Panel > System and Security > Windows Firewall > Allowed Programs, highlight Configuration tool for HDMI over IP, check Home/Work (Private) and Public.
  • Page 49 Check the IGMP snooping status in switch. This function should be enabled. 2. Why TV shows no picture with RX connected? Check that power supplies of all the devices are powered on. Check that all the cables are qualified and connected properly. Check that the display works properly, and that source devices have normal signals output.
  • Page 50: Product Service

    Product Service Maintenance Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzine to clean this unit. Provided Service 1. Damage Requiring service: The unit should be serviced by qualified service personnel if: Ø The DC power supply cord or AC adapter has been damaged; Ø...
  • Page 51: Warranty

    Warranty If your product does not work properly because of a defect in materials or workmanship, Grandbeing Company (referred to as “the warrantor”) will, for the length of the period indicated as below, ( Parts (1) Year , Labor(90) Days ) which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished...
  • Page 52 Center or other Authorized Service, or damage that is attributable to acts of God. 2. There are no express warranties except as listed under “limited warranty coverage”. The warrantor is not liable for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty.
  • Page 53: Glossary

    Glossary Acronym Complete Term DHCP Dynamic Host Configuration Protocol EDID Extended Display Identification Data HDCP High-bandwidth Digital Content Protection HDMI High Definition Multimedia Interface Infra-red Local Area Networks On Screen Display Power over Ethernet Receiver Transmitter PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...
  • Page 54 Grandbeing Technology Co., Ltd. Address: B-301, Science and Technology Building Phase11, 1057 Nanhai Rd, Nanshan District, Shenzhen, P.P.China Tel: 86-755-21620566 Fax: +86 755-21620564 Post Code: 518067 www.grandbeing.biz PDF 文件使用 "pdfFactory Pro" 试用版本创建 www.fineprint.cn...

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N373N383

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