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Simton T802 User Manual

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T802 User Manual

Notices Information

Safety cautions

To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage the
phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other liquids.
Do not use the phone during thunderstorms.
CE
FCC

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have
to collect such WEEE separately.

Cleaning

To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the
surface or internal electronics of the phone.
T802 ‫نصب و راه اندازی‬
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Summary of Contents for Simton T802

  • Page 1: Notices Information

    T802 ‫نصب و راه اندازی‬ T802 User Manual Notices Information Safety cautions  To use the Phone follow the instructions in this manual.  To use the power adapter that delivered with the phone. Other power adapters may damage the phone.

  • Page 2: Table Of Contents

    T802 ‫نصب و راه اندازی‬ T802 User Manual Table of Content Notices Information ........................1 Safety cautions .......................... 1 WEEE Warning ......................... 1 Cleaning ............................ 1 Table of Content ..........................2 Getting Started ..........................5 Packing List ..........................5 Phone Installation ........................8 1.
  • Page 3 T802 ‫نصب و راه اندازی‬ T802 User Manual Local Directory ........................45 Remote Phonebook ......................... 49 Call History ..........................49 LDAP Phonebook ........................53 Broadsoft Phonebook ......................55 Call log ............................ 56 Search Contact: ........................57 Other features settings ........................ 58 Dial Plan ..........................
  • Page 4 T802 ‫نصب و راه اندازی‬ T802 User Manual Direct Pickup .......................... 94 Group Pickup .......................... 95 Call Park ..........................96 Intercom ..........................97 DTMF ............................. 98 Prefix ............................. 100 Local Group .......................... 101 XML Group ........................... 102 LDAP ............................ 103 XML Browser ........................

  • Page 5: Getting Started

    T802 ‫نصب و راه اندازی‬ T802 User Manual How to set the tones? ......................130 How to download XML Configuration? ................131 How to Import Trusted CA certificate? ................. 131 How to Import Server CA certificate? .................. 132 How to use Vlan? ........................132 How to Upgrade via FTP? ....................
  • Page 6 T802 ‫نصب و راه اندازی‬ T802 User Manual 1. The phone device 2. The footstand 3. Handset...
  • Page 7 T802 ‫نصب و راه اندازی‬ T802 User Manual 4. Headset cord 5. Power adapter 6. Ethernet cable...

  • Page 8: Phone Installation

    T802 ‫نصب و راه اندازی‬ T802 User Manual Phone Installation 1. Attach the Foot stand...

  • Page 9: Connect The Handset And Optional Headset

    T802 ‫نصب و راه اندازی‬ T802 User Manual 2. Connect the Handset and optional Headset...

  • Page 10: Connect The Network And Power

    T802 ‫نصب و راه اندازی‬ T802 User Manual 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"...
  • Page 11 T802 ‫نصب و راه اندازی‬ T802 User Manual The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show “Check firmware, please waitg…“ after initialization. Then IP Phone will show Reboot information:...

  • Page 12: Status

    T802 ‫نصب و راه اندازی‬ T802 User Manual By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. Status You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information (e.g., Model, IP, MAC, Firmware, Hardware),...

  • Page 13: Registration

    T802 ‫نصب و راه اندازی‬ T802 User Manual To view the phone status via Web interface: Login webpage (For How to login, please refer to Login) View the information of Version, Account and Network. Registration To register via phone interface: Press Menu...
  • Page 14 T802 ‫نصب و راه اندازی‬ T802 User Manual Select Enable for Account active Filled the SIP Server Filled the Failover SIP server if need (Optional) Filled the Outbound Proxy (Optional) Filled the SIP User ID, Authenticate ID Filled the password, Name (shown on LCD) and Ringtone.
  • Page 15 T802 ‫نصب و راه اندازی‬ T802 User Manual 5. Click to save the configuration. Note: 1. All fields with must be filled. If changed, it requires a phone restart. 2. Account Status says the account registered successfully or not. 3. When change the account information via phone, it will shown Restart note when back...

  • Page 16: Idle Screen

    T802 ‫نصب و راه اندازی‬ T802 User Manual Idle Screen Name Description It shows the phone’s time & date. For Date&time setting, see 1. Date&Time Time&Date 2. Notice It shows the phone features status, More see Icon Preview This area shows the four line key labels. Line keys are also can be 3.

  • Page 17: Getting Familiar With Your Phone

    T802 ‫نصب و راه اندازی‬ T802 User Manual Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED...
  • Page 18 T802 ‫نصب و راه اندازی‬ T802 User Manual on the screen. 1. To return to idle screen. 2. To cancel the information or call on the screen. 1. To mute the voice during the call (green light). Mute key 2. To un-mute the call.

  • Page 19: Icon Preview

    T802 ‫نصب و راه اندازی‬ T802 User Manual Speaker Press this button to place a call in hands-free mode. To dial the previous dialed number. Redial To act as send key. To decrease the volume. Volume To increase the volume.

  • Page 20: Led Instruction

    T802 ‫نصب و راه اندازی‬ T802 User Manual Voice messages Text message Mute Do Not Disturb Volume is 0 Hold Received calls Dialed Calls Missed calls Forward calls Conference Keypad locked Keypad unlocked LED Instruction This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes.

  • Page 21: Power Indicator Led

    T802 ‫نصب و راه اندازی‬ T802 User Manual Power Indicator LED LED Status Description Blinked green Ringing or have missed call Steady Green Idle status(Power on) Powered off. Line LED: (Line Key set as Line) LED Status Description Steady Green...

  • Page 22: Other Key Led

    T802 ‫نصب و راه اندازی‬ T802 User Manual Other member of the SCA group’s led status Stay red when a member of the SCA group in off-hook status a member of the SCA group in Private hold Blinked green every 500ms status.
  • Page 23 T802 ‫نصب و راه اندازی‬ T802 User Manual 1. Quick get the Information page. 2. Get the full information of the item with . When the item with , it means the information is not full display or there more options for the item. Press info key, you can get the complete content or the prompt list for all options.

  • Page 24: User Interface

    T802 ‫نصب و راه اندازی‬ T802 User Manual 4. Get all other parties information during a conference. User Interface There are two ways to customize specific configurations on your IP phone:  The user interface on the IP phone ...

  • Page 25: Line Key Function Overview

    T802 ‫نصب و راه اندازی‬ T802 User Manual Function Key(Line key setting) More Key see Line Key Overview Key as Send Hot Line Anonymous Call History Setting Language Time & Date Time & Date Format Basic Settings DHCP Time Ring tone Screensaver…...
  • Page 26 T802 ‫نصب و راه اندازی‬ T802 User Manual BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft group Conference Forward Transfer Hold Group Listening...

  • Page 27: Basic Features Configuration

    T802 ‫نصب و راه اندازی‬ T802 User Manual Redial Call Return Record URL Record Paging Shared Line Public Hold Private Hold Hot Desking Zero Touch Multicast Paging Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume…...

  • Page 28: Web Login

    T802 ‫نصب و راه اندازی‬ T802 User Manual Web Login Get the IP address: Press Menu →Status →Information. Input the IP Address in the web browser. Input the user name (default is admin), password (default is admin). Login successfully.

  • Page 29: Administrator Password

    T802 ‫نصب و راه اندازی‬ T802 User Manual Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.

  • Page 30: Basic Network Setting

    T802 ‫نصب و راه اندازی‬ T802 User Manual To change to password via Web Interface 1. Management → Password 2. Fill the value 3. Click to save the configuration. Note: When you use the web interface: user name: admin password: admin(default) Basic Network Setting Htek IP Phone supports three mode of Network: DHCP, Static, and PPPoE.

  • Page 31: Wan Port

    T802 ‫نصب و راه اندازی‬ T802 User Manual will show the warning of restart as following. WAN Port To configure a static IP address via phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkWANPort Static mode. 2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS) in the corresponding fields.
  • Page 32 T802 ‫نصب و راه اندازی‬ T802 User Manual Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port.

  • Page 33: Pc Port

    T802 ‫نصب و راه اندازی‬ T802 User Manual 2. Click Save and restart the phone. To configure Network via web interface: 1. Click NetworkBasic 2. Select the desired Type: DHCP, Static or PPPoE 3. Filled the necessary information. 4. Click the SaveSet and restart the phone.
  • Page 34 T802 ‫نصب و راه اندازی‬ T802 User Manual To configure PC Bridge via Phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Bridge mode. 2. Click Save and restart the phone. To configure PC router via Phone interface: 1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Router mode.

  • Page 35: Language

    T802 ‫نصب و راه اندازی‬ T802 User Manual Language The default Phone interface language is English. To change the language via Phone interface Press Menu → Setting → Basic Settings → Language. Press or Save soft key to save the configuration.

  • Page 36: Time And Date

    T802 ‫نصب و راه اندازی‬ T802 User Manual Press to save the configuration. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. Time and Date The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.
  • Page 37 T802 ‫نصب و راه اندازی‬ T802 User Manual Note: Press , all zone will show on the display, select the one you want and press save or confirm key to save the configuration. To configure time and date manually 1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings 2.
  • Page 38 T802 ‫نصب و راه اندازی‬ T802 User Manual To configure the DHCP time 1. To press Menu → Setting → Basic setting → DHCP time 2. Press or press to change between Disable and Enable. 3. Press or Save soft key to save the configuration.

  • Page 39: Ring Tone

    T802 ‫نصب و راه اندازی‬ T802 User Manual To change the Time Zone and Date Display Format via web interface Setting → Date &Time Select the necessary one. Press to save the configuration. Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.
  • Page 40 T802 ‫نصب و راه اندازی‬ T802 User Manual To adjust the Ring Tone Type via Web Interface 1. Setting → Preference → Ring Tone 2. Select the wanted one 3. Click to save the configuration. To configure Distinctive Ring Tone via Phone Interface 1.
  • Page 41 T802 ‫نصب و راه اندازی‬ T802 User Manual 5. Press Save soft key to save the contact. To configure Distinctive Ring Tone via Web Interface 1. Directory → Directory → Contact 2. Choose the Ring Tone you want to use.

  • Page 42: Volume

    T802 ‫نصب و راه اندازی‬ T802 User Manual Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing.
  • Page 43 T802 ‫نصب و راه اندازی‬ T802 User Manual To enable screen saver via Phone interface: 2. To press Menu → Setting →Basic Setting →Screensaver... 3. Press or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute.

  • Page 44: Backlight

    T802 ‫نصب و راه اندازی‬ T802 User Manual 2. Choose the type wanted to use as screen saver 3. Click to save the configuration. To custom text logo via web interface: Click SettingPreference. choose the Time-out as 1 min or 2/5/10/30 minute.

  • Page 45: Contact Management

    T802 ‫نصب و راه اندازی‬ T802 User Manual The default is 0, which means Backlight is always on. Contact Management This section provides the operating instructions for managing contacts. The topics include:  Local Directory  Blacklist  Remote Phonebook ...
  • Page 46 T802 ‫نصب و راه اندازی‬ T802 User Manual 5. Press Option soft key. Add to blacklist. 6. Press save soft key or to add the contacts successfully. To add contacts from History 1. Press History soft key or press Menu → History → Local history 2.
  • Page 47 T802 ‫نصب و راه اندازی‬ T802 User Manual 2. Enter the name, number and some other information. 3. Press and then press button. B: To add contacts into blacklist To add blacklist manually 1. Press Menu → Directory → Blacklist 2.
  • Page 48 T802 ‫نصب و راه اندازی‬ T802 User Manual 5. Press save soft key or to add successfully. C: To import or export the contact list You can manage your phone’s local directory via phone or web user interface. But you can only import or export the contact list via web interface.

  • Page 49: Remote Phonebook

    T802 ‫نصب و راه اندازی‬ T802 User Manual Click Export Csv to export the contact list. Note: If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts. Remote Phonebook To set Remote Phonebook via web interface: 1.
  • Page 50 T802 ‫نصب و راه اندازی‬ T802 User Manual items. You can check the call history, dial a call, add a contact or delete an entry from the call history list. You should enable the history record feature in advance. To enable the history record feature via phone interface: 1.
  • Page 51 T802 ‫نصب و راه اندازی‬ T802 User Manual To delete an entry from the call history list via phone interface:: 1. Press the History soft key. 2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
  • Page 52 T802 ‫نصب و راه اندازی‬ T802 User Manual To Dial a call from Call History via web interface: Click DirectoryCall History Select the desired history item, and click Tel Number. Then the call is dialed on phone. To Dial a call from Call History via phone interface: 1.

  • Page 53: Ldap Phonebook

    T802 ‫نصب و راه اندازی‬ T802 User Manual LDAP Phonebook When use the LDAP feature, you can get the LDAP Phonebook directly. To configure LDAP via web interface: 1. Login webpage and click DirectoryLDAP 2. Filled the LDAP Name Filter: This parameter specifies the name attributes for LDAP searching.
  • Page 54 T802 ‫نصب و راه اندازی‬ T802 User Manual To Configure LDAP Key To configure LDAP Key via web interface: 1. Click Function KeyLine Key choose Line Key 1(for example) 2. Select LDAP in the Type field. 3. Click to save the configuration.

  • Page 55: Broadsoft Phonebook

    T802 ‫نصب و راه اندازی‬ T802 User Manual To Configure LDAP Key via phone interface: 1. Press MenuFeatureFunction Keys Line Keys as Function Keys Line Key 1 2. Select LDAP in the Type field 3. Press save or OK key to save the configuration.

  • Page 56: Call Log

    T802 ‫نصب و راه اندازی‬ T802 User Manual Call log You can access the call log of the BroadSoft user through the IP phone. The call log contains call information such as remote party identification, time and date. You can check the call log and dial a call from the call log list.

  • Page 57: Search Contact

    T802 ‫نصب و راه اندازی‬ T802 User Manual Search Contact: You can search contact in all contacts, local contacts, remote contacts and LDAP contact. To search contact in all contacts: 1. Click the Directory softkey on Idle interface. 2. Click the More Softkey, then you can see the Search softkey 3.

  • Page 58: Other Features Settings

    T802 ‫نصب و راه اندازی‬ T802 User Manual If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically within 5 seconds To search contact in Local contacts: 1. Click the Directory softkey on Idle interface.
  • Page 59 T802 ‫نصب و راه اندازی‬ T802 User Manual 1,2,3,4,5,6,7,8,9,0,*,# Grammer Description any digit from 0-9; at least 2 digit number; exclude; hear dial tone; [3-5] any digit of 3, 4, or 5; [147] any digit 1, 4, or 7; <2=011>...

  • Page 60: Emergency Call

    T802 ‫نصب و راه اندازی‬ T802 User Manual Note: Illegal input will fall back to default: {[x*]+}. Emergency Call Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required.

  • Page 61: Led Status Setting

    T802 ‫نصب و راه اندازی‬ T802 User Manual LED Status Setting The LED Status setting mainly defines the power indicator LED. To configure LED Status via web interface: 1. Click SettingPreference 2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status.

  • Page 62: Action Url

    T802 ‫نصب و راه اندازی‬ T802 User Manual Action URL To configure action url via web interface: 1. Click SettingAction URL 2. Filled the needed value in the necessary blank. 3. Click to save the setting. Softkey Layout This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking.

  • Page 63: Ext Key

    T802 ‫نصب و راه اندازی‬ T802 User Manual Select the feature form the disable key to enable key field by Disable to Enable field. Delete the Enable, and it will back to Disable field. Click to change to position or each feature.

  • Page 64: Basic Call Features

    T802 ‫نصب و راه اندازی‬ T802 User Manual To configure Programmable Key via web interface: 1. Click Function KeysProgrammable Keys 2. Select the desired Key to set. 3. Click to save the setting. 4. By clicking , all setting of the keys will be back to default.
  • Page 65 T802 ‫نصب و راه اندازی‬ T802 User Manual 1. Pick up the handset, or press a line key and dial the necessary number. 2. Press or press the send softkey, then the call is sending. To place a call by Headset: 1.

  • Page 66: End A Call

    T802 ‫نصب و راه اندازی‬ T802 User Manual 2. Press the number. 3. Press or press the Send soft key, then the call is sending. To place a call by call history or Directory 1. Press the History soft key (On the idle page) or Menu → History /Directory 2.

  • Page 67: Redial A Call

    T802 ‫نصب و راه اندازی‬ T802 User Manual 1. During the conference, to end the call is same as mentioned above. Redial a Call To redial the last placed call from the IP Phone Press directly when LCD is on the idle interface.

  • Page 68: Incoming Call Show Mode

    T802 ‫نصب و راه اندازی‬ T802 User Manual Incoming Call Show Mode There are two incoming call show mode for this phone: 1. name and number of the contacts 2. name and number of the incoming call and the account which is connecting To set incoming call show mode via web interface: 1.

  • Page 69: Call Hold

    T802 ‫نصب و راه اندازی‬ T802 User Manual To Disable Auto Answer via Webpage 1. To Click Account → Advanced 2. To choose No for the Auto Answer. 3. To click Saveset to save the configuration. Call Hold When use hold feature, the Hold icon will show on the display.

  • Page 70: Call Transfer

    T802 ‫نصب و راه اندازی‬ T802 User Manual 1. Press Hold soft key or to hold the current call. 2. Press Resume soft key or to resume the call on hold. To hold a call during the speaker mode: 1. Press Hold soft key or to hold the current call.
  • Page 71 T802 ‫نصب و راه اندازی‬ T802 User Manual 2. Enter the number that transfer to, and press the send soft key or 3. Start the second conversation, press or transfer soft key, then, transfer completed. NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains.
  • Page 72 T802 ‫نصب و راه اندازی‬ T802 User Manual Transfer to New Call via web interface 1. Click Setting → Feature → New Call 2. Select Transfer Mode via DSS key 3. Select the desired Line and select Transfer in the Type.

  • Page 73: Call Conference

    T802 ‫نصب و راه اندازی‬ T802 User Manual NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function. Call Conference This IP Phone supports up to 5-way conference.

  • Page 74: Call Forward

    T802 ‫نصب و راه اندازی‬ T802 User Manual 11. A enter the number of E and then press send soft key or 12. E answering the call. 13. A press or the conference soft key, then A, B, C, D and E are now the 5-way conference is built.
  • Page 75 T802 ‫نصب و راه اندازی‬ T802 User Manual To configure static forward To configure always forward With this feature, all incoming calls will forward immediately to configured number. 1. Press Menu → Features → Call forward →Always Forward. 2. Press...
  • Page 76 T802 ‫نصب و راه اندازی‬ T802 User Manual 2. Press or press to select the enable choice. 3. Enter the forward to number and on code (optional), off code (optional). 4. Press or Save soft key to save the configuration.
  • Page 77 T802 ‫نصب و راه اندازی‬ T802 User Manual When the Forward feature is enabled, the Forward Icon will display on Top of the LCD. To configure Forward via Web Interface 1. Setting → Features 2. Click On for the Always/Busy/No Answer 3.
  • Page 78 T802 ‫نصب و راه اندازی‬ T802 User Manual To cancel the forward feature via Phone Interface 1. Option 1: To press the key to disable the forward feature. 2. Option 2: Press Menu →Features → Call forward→Always/Busy/No answer Forward Press...

  • Page 79: Call Return

    T802 ‫نصب و راه اندازی‬ T802 User Manual 3. Press or press the send soft key, then the call is forwarded. Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.

  • Page 80: Call Waiting Tone

    T802 ‫نصب و راه اندازی‬ T802 User Manual Call Waiting Tone 1. Click Setting → Features 2. Select Call Waiting: On and Call Waiting Tone: On To Change the Call Waiting Tone time via Web interface 1. Click Setting → Tones...

  • Page 81: Hide Caller Id

    T802 ‫نصب و راه اندازی‬ T802 User Manual Hide Caller ID Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. To configure anonymous call 1. Press Menu →Features →Anonymous Call 2.

  • Page 82: Reject Anonymous

    T802 ‫نصب و راه اندازی‬ T802 User Manual Reject Anonymous If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls To configure rejecting anonymous call 1.

  • Page 83: Call Mute

    T802 ‫نصب و راه اندازی‬ T802 User Manual Call Mute When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. Call mute applies to all modes (handset, headset, and speakerphone).

  • Page 84: Key As Send

    T802 ‫نصب و راه اندازی‬ T802 User Manual Press the DND soft key when the phone is idle, and then DND iconshown on the LCD. To disable DND feature Press the DND soft key again, and then there is no DND icon on the LCD.

  • Page 85: No Key Entry Timeout

    T802 ‫نصب و راه اندازی‬ T802 User Manual No Key Entry Timeout No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number. To configure No Key Entry Timeout Click Webpage Setting →...

  • Page 86: Keypad Lock

    T802 ‫نصب و راه اندازی‬ T802 User Manual Click the button to save the configuration Keypad Lock To enable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock 2. Press Info or Switch to change choose lock type:All Keys Menu Key Function Key Lock &...

  • Page 87: Hot Line

    T802 ‫نصب و راه اندازی‬ T802 User Manual To Disable Keypad Lock via Webpage 1. Click Webpage Setting → Preference 2. To choose Disable for the Phone Lock. 3. To click to save the configuration. Hot Line To configure Hot Line 1.
  • Page 88 T802 ‫نصب و راه اندازی‬ T802 User Manual To configure Hotline auto dial via Web Interface 1. Setting → Features. 2. Fill the number in the Hotline Number and Hotline Time-out. 3. Click to save the configuration. Delete the hotline number and save the configuration, and then now the Hotline auto dial is cancelled.

  • Page 89: Function Key Features Settings

    T802 ‫نصب و راه اندازی‬ T802 User Manual Function Key Features Settings Line It works same as Line keys. To configure Line Feature via Web Interface 1. Click Function keys → Line Key. 2. Select the wanted Key and set as Line.

  • Page 90: Blf

    T802 ‫نصب و راه اندازی‬ T802 User Manual 4. Press or Save soft key to save the configuration Then the selected Line key will work as Speed Dial. To configure Speed Dial feature via Web Interface 1. Click Function keys → Line key.
  • Page 91 T802 ‫نصب و راه اندازی‬ T802 User Manual 1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example). 2. Select the targeted Line key. 3. Press or press key to select the BLF in the type field.

  • Page 92: Blf List

    T802 ‫نصب و راه اندازی‬ T802 User Manual administrator. After setting the BLF key, do not need to restart the phone. BLF List To configure BLF List via web interface: 1. Login and click Account 2. Click Advanced and then fill the Eventlist BLF URL.

  • Page 93: Voice Message

    T802 ‫نصب و راه اندازی‬ T802 User Manual 3. To configure BLF List Keys 3.1 ClickFunction Keys Line Key 3.2 Select the BLF List in the Type Field. 3.3. Select Account 3.4 Click Saveset to save the configuration and then restart the Phone.

  • Page 94: Direct Pickup

    T802 ‫نصب و راه اندازی‬ T802 User Manual To configure the Voice mail feature 1. Press Menu→Messages→Voice Mail→Set Voice Mail. 2. Enter the Account1/2/3/4 NO. 3. Press or Save soft key to save the configuration Note： This feature is not available on all servers. For more information, contact your system administrator.

  • Page 95: Group Pickup

    T802 ‫نصب و راه اندازی‬ T802 User Manual 4. Press or Save soft key to save the configuration Then the selected Line key will work as Direct Pickup. To configure Direct Pickup feature via Web Interface 1. Click Function keys → Line key.

  • Page 96: Call Park

    T802 ‫نصب و راه اندازی‬ T802 User Manual 5. Press or Save soft key to save the configuration To configure the Group Pick up via Web interface 1. Click Function keys → Line key. 2. Select the desired Line key and select Group Pickup in the Type.

  • Page 97: Intercom

    T802 ‫نصب و راه اندازی‬ T802 User Manual 1. Click Function key → Line key. 2. Select the desired Line key and select call park in the Type. 3. Enter the call park code in the value field. 4. Click the button to save the configuration.

  • Page 98: Dtmf

    T802 ‫نصب و راه اندازی‬ T802 User Manual 3. Enter intercom codes followed by desired number in the Value field. 4. Select the Account ID 5. Click the to save the configuration. If you want to achieve the intercom feature, you must enable the “Allow Auto Answer By Call-Info”...
  • Page 99 T802 ‫نصب و راه اندازی‬ T802 User Manual To configure the DTMF via Phone Interface 1. Click SettingPreference 2. Select On for Keypad DTMF Tone. 3. Click the to save the configuration. To configure the DTMF via Phone Interface 1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example) 2.

  • Page 100: Prefix

    T802 ‫نصب و راه اندازی‬ T802 User Manual Prefix If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface.

  • Page 101: Local Group

    T802 ‫نصب و راه اندازی‬ T802 User Manual Local Group When use the Local Group feature, press the key and enter the local Contacts interface quickly. To configure the Local group via Phone Interface 1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example) 2.

  • Page 102: Xml Group

    T802 ‫نصب و راه اندازی‬ T802 User Manual XML Group When use the XML Group feature, press the key and enter the Remote Contacts interface quickly. To configure the XML group via Phone Interface 1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example) 2.

  • Page 103: Ldap

    T802 ‫نصب و راه اندازی‬ T802 User Manual LDAP When use the LDAP feature, you can get the LDAP Phonebook directly. To configure the LDAP via Phone Interface 1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example) 2.

  • Page 104: Xml Browser

    T802 ‫نصب و راه اندازی‬ T802 User Manual XML Browser You can use this key feature to access the Xml browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc.

  • Page 105: Broadsoft Group

    T802 ‫نصب و راه اندازی‬ T802 User Manual Broadsoft Group When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface quickly. To configure the Broadsoft group via Phone Interface 1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example) 2.

  • Page 106: Forward

    T802 ‫نصب و راه اندازی‬ T802 User Manual To configure the Conference via Phone Interface 1. Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example) 2. Select the wanted Line key. 3. Press or press key to select the Conference in the type field.

  • Page 107: Transfer

    T802 ‫نصب و راه اندازی‬ T802 User Manual 5. Press or Save soft key to save the configuration To configure Forward via Web Interface Click Function keys →Line Key. Select the desired Key and select Forward in the Type. Enter the Value with the number you want to forward Click the button to save the configuration.

  • Page 108: Hold

    T802 ‫نصب و راه اندازی‬ T802 User Manual 4. Click the button to save the configuration. Hold The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation.

  • Page 109: Dnd

    T802 ‫نصب و راه اندازی‬ T802 User Manual example) 2. Select the wanted Line key. 3. Press or press key to select the group listening in the type field. 4. Press or Save soft key to save the configuration To configure Group listening via Web Interface 1.

  • Page 110: Redial

    T802 ‫نصب و راه اندازی‬ T802 User Manual 2. Select the desired Key and select DND in the Type. 3. Click the button to save the configuration. To enable DND feature Press the DND soft key when the phone is idle status, and then DND icon shown on the LCD.

  • Page 111: Set Sms Memory Key

    T802 ‫نصب و راه اندازی‬ T802 User Manual 4. Input the content of SMS, and click Send. To send SMS via phone interface: 1. Click MenuMessageText MessageSet SMS 2. Enter the contents in the white field. 3. Press the save button 4.

  • Page 112: Record

    T802 ‫نصب و راه اندازی‬ T802 User Manual To configure SMS via Web Interface 1. Click Function keys →Line Key. 2. Select the desired Key and select SMS in the Type. 3. Click the to save the configuration. Record With record feature, you can record calls by pressing a record key on the phone.

  • Page 113: Url Record

    T802 ‫نصب و راه اندازی‬ T802 User Manual Click the button to save the configuration. Note: Please contact the system administrator whether support this feature or not. URL Record The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL.

  • Page 114: Paging

    T802 ‫نصب و راه اندازی‬ T802 User Manual Paging With this feature, you can call a paging group directly. To configure the paging via phone interface 1. Press Menu →Features →Function Keys→Line keys as Function Keys →Line key1(for example) 2. Select the wanted Line key.
  • Page 115 T802 ‫نصب و راه اندازی‬ T802 User Manual of when multiple call appearances are enabled on the server side). In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button.

  • Page 116: Public Hold

    T802 ‫نصب و راه اندازی‬ T802 User Manual Select the desired Line or Memory key and select Line in the Type. Enter the Value. Enter the Label. Select the Account ID Click the button to save the configuration and then restart.

  • Page 117: Private Hold

    T802 ‫نصب و راه اندازی‬ T802 User Manual Private Hold The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.

  • Page 118: Hot Desking

    T802 ‫نصب و راه اندازی‬ T802 User Manual To configure the share line via phone interface Press Menu →Features →Function Keys→Line keys as Function Keys → Line key1(for example) Select the wanted Line key. Press or press key to select the share line.
  • Page 119 T802 ‫نصب و راه اندازی‬ T802 User Manual To configure the hot desking via phone interface Press Menu →Features →Function Keys→ Line or Memory keys as Function Keys → Memory key1(for example) Select the wanted Line or Memory key. Press or press key to select the hot desking.

  • Page 120: Acd

    T802 ‫نصب و راه اندازی‬ T802 User Manual Note： This feature is not available on all servers. For more information, contact your system administrator. ACD feature is often used in offices for customer service, such as call center. The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons at the earliest opportunity.

  • Page 121: Zero Touch

    T802 ‫نصب و راه اندازی‬ T802 User Manual This feature is not available on all servers. For more information, contact your system administrator. Zero Touch You can use this key feature to configure auto provision and network parameters quickly. This feature is supported on the version 1.0.3.82 or later To configure the zero touch via phone interface Press Menu →Features →Function Keys→Line keys as Function Keys →...

  • Page 122: Multicast Paging

    T802 ‫نصب و راه اندازی‬ T802 User Manual administrator. Multicast Paging You can use multicast paging to quickly and easily forward out time sensitive announcements to people within the multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre- configured multicast address(es) without involving SIP signaling.

  • Page 123: Receiving Rtp Stream

    T802 ‫نصب و راه اندازی‬ T802 User Manual Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre- configured multicast address(es) without involving SIP signaling. You can specify up to 10 multicast addresses that the phone listens to on the network.

  • Page 124: Upgrade

    T802 ‫نصب و راه اندازی‬ T802 User Manual Note: The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Both the multicast paging sender and receiver’s phones play a warning tone when establishing a multicast paging call.

  • Page 125: Pcap Feature

    T802 ‫نصب و راه اندازی‬ T802 User Manual Pcap Feature To use pcap via web interface: 1. Click ManagementTools 2. Click Start and then operation the phone 3. When finish the operation, click stop and then click Export. 4. Then you’ll get the Pacp captures.

  • Page 126: System Log

    T802 ‫نصب و راه اندازی‬ T802 User Manual System Log To download system log via web interface: 1. Click ManagementConfiguration 2. Click of the system Log 3. Then you’ll get a txt file: syslog.txt. Upgrade To upgrade via HTTP, the “Management”->“auto provision” ->” Firmware Upgrade”-> “Upgrade Mode”...
  • Page 127 T802 ‫نصب و راه اندازی‬ T802 User Manual 1. Click ManagementAuto provision: 2. Select the upgrade mode in the upgrade mode field 3. Enter the Firmware server path and config server path (192.168.0.254 is HTTP server). 4. Enter the HTTP server’s username and password (optional).

  • Page 128: Configuration File

    T802 ‫نصب و راه اندازی‬ T802 User Manual firmware locally in a controlled LAN environment. To upgrade manually via the Web configuration interface 1. Click Management → Upgrade 2. Click Brower or the blank. 3. Select the firmware (fw8xx.rom )and then click...
  • Page 129 T802 ‫نصب و راه اندازی‬ T802 User Manual To Restore a configuration file: 1. Click Management  Configuration  Restore configuration 2. Select the xxx.bin or xxx.xml file, and then Click the , then IP Phone will reboot.

  • Page 130: Troubleshooting

    T802 ‫نصب و راه اندازی‬ T802 User Manual Troubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a functional AC outlet. 2. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off.

  • Page 131: How To Download Xml Configuration

    T802 ‫نصب و راه اندازی‬ T802 User Manual Syntax: f1=freq@vol, f2=freq@vol, c=on1/off1-on2/off2-on3/off3, freq: FREQUENCY in Hz on1/off1-on2/off2: cadence in Millisecond For example: Dial tone: f1=440@-13,f2=440@-13,c=0/0; Busy tone: f1=440@-24,f2=440@-24,c=500/500; Ringback Tone: f1=440@-19,f2=440@-19,c=1500/3500; Call Waiting tone: f1=440@-13,c=300/10000-300/10000-0/0; How to download XML Configuration? ...

  • Page 132: How To Import Server Ca Certificate

    T802 ‫نصب و راه اندازی‬ T802 User Manual How to Import Server CA certificate?  Click ManagementServer CA How to use Vlan? Configuring LLDP Feature LLDP is enabled on IP phones by default. You can configure LLDP via web user interface or using the configuration file.
  • Page 133 T802 ‫نصب و راه اندازی‬ T802 User Manual To configure LLDP feature via web interface: 1. Log into the web interface (The default administrator user name and password are both “admin”) 2. Click on Network->Advanced. 3. In the LLDP block, select the desired value from the pull-down list of Active.
  • Page 134 T802 ‫نصب و راه اندازی‬ T802 User Manual supply the VLAN ID by default. You can customize the DHCP option used to detect the VLAN ID. Configuring DHCP option on a Tftpd 32: Before using DHCP VLAN feature on IP phones, you must make sure that the DHCP option on the DHCP server is configured properly .
  • Page 135 T802 ‫نصب و راه اندازی‬ T802 User Manual 7. Click the “OK” button . Open the DHCP VLAN on the Simton IP Phones DHCP VLAN is No on IP phones by default. You can open DHCP VLAN via web interface. The DHCP option is 132.
  • Page 136 T802 ‫نصب و راه اندازی‬ T802 User Manual 1. The IP phone broadcasts a DHCP Discover message to find out if there is a DHCP server available. 2. If the DHCP server sends a DHCP Offer message with the Option 132, the phone will accept the Offer, send a DHCP Request, and save the VLAN ID provided by the DHCP server in the DHCP option 132.
  • Page 137 T802 ‫نصب و راه اندازی‬ T802 User Manual Then VOIP (SIP RTP) packets send out from device will be tagged with VLAN id 66, Data packets which send from your PC to switch will be tagged with VLAN id 18.

  • Page 138: How To Upgrade Via Ftp

    T802 ‫نصب و راه اندازی‬ T802 User Manual VLAN under NAT Mode When using NAT mode, VLAN id is based port, you can't set Data VLan id. If VLAN id arrange to the device is 66, then please set VLAN id: Network-->Basic (PC Port is LAN)

  • Page 139: How To Make Ringtone

    T802 ‫نصب و راه اندازی‬ T802 User Manual (2) Unzip the firmware file and put all of them under the root/fm directory of the FTP Server. (3) Configure the FTP Server. (4) Visiting Ftp:\\192.168.0.240\fw860.rom on localhost by browser, enter username and password, you will view upgrade file.

  • Page 140: How To Use Open Vpn

    T802 ‫نصب و راه اندازی‬ T802 User Manual 3. Click Select to Input the desired ring tone file, and then click Generate Ringfile. Then, you will get Ringfile Created. 4. Now, you get the ring2.bin, also you can rename it as ring5.bin, or other the one you want to replace.

  • Page 141: Failover Notes

    T802 ‫نصب و راه اندازی‬ T802 User Manual uest register to internal sip server to more convenient access to network resources of enterprises , the Open VPN meet with it. Software source: openvpn‐2.2.2.tar.gz Configuration of OpenVPN Client Create client configuration for OpenVPN , please consult your Openvpn Provider.

  • Page 142: How To Use Auto Provision Phonebook

    SIP Server, the Outbound Proxy should not config. How to Use Auto Provision Phonebook? Simton IP Phones support auto provision phonebook, you can use this function follow below steps: Step 1:Login IP Phone’s webpage Step 2: Directory->Directory, add some contacts in this web Step 3: save your contacts, then press "Export XML"...
  • Page 143 T802 ‫نصب و راه اندازی‬ T802 User Manual Step 4: Management->Auto Provision->Phonebook XML Download->Configurate the Phonebook XML Server Path(e.g:192.168.0.240:8080/fm) and select the type: Step 5: Restart your phone...
  • Page 144 T802 ‫نصب و راه اندازی‬ T802 User Manual Note: If FTP/HTTPS/HTTP Server have username and password,you need to set like this:...

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