Fusion 2.78-FUS-WP User Manual

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USER GUIDE

Fax User Guide

03/09/2016

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Summary of Contents for Fusion 2.78-FUS-WP

Page 1 USER GUIDE Fax User Guide 03/09/2016...
Page 2: Table Of Contents
MORE ABOUT FUSION � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 18 Copyright ©2016– Fusion, All rights reserved...
Page 3: Access Fusion Fax Service
USER GUIDE Access Fusion Fax Service To access the Fusion Fax Service Portal: 1� Go to http://fax�fusionconnect�com (we recommend using MS Internet Explorer)� 2� At Welcome Screen enter your own unique User ID and Password� Search Tab Reviewing the menu choices in the upper right of the screen, the first item listed is the “SEARCH” tab. Once logged in you will see the “Search”...
Page 4 The Search Tab allows you to search Incoming, Outgoing or Cancelled faxes, by date, type (business, personal, etc�) and within New or Old Folders� You can also print or preview a copy of any of the documents listed on the page with the click of a single button� Copyright ©2016– Fusion, All rights reserved...
Page 5: View Tab
The Icons along top of the page perform the following functions (note: download, print preview, e-mail and delete icons are the same): To E-mail From View Page Clicking on the “email” icon here will pull up a separate “send” window that will allow you to e-mail an electronic copy of the document. Copyright ©2016– Fusion, All rights reserved...
Page 7: Send Tab
To add file “Attachments” to your Fax click the “Browse” button and choose any file from your computer. Multiple file formats can be accepted and attached to follow your cover page. A list of these file formats is provided on the “Attachments” page. Copyright ©2016– Fusion, All rights reserved...
Page 8: Preview Fax Section
The PREVIEW FAX page displays a “Page Review” that shows you a small image of the Cover Page (along the top of the page) and it also indicates whether or not you have a file attached. Copyright ©2016– Fusion, All rights reserved...
Page 9: Send Fax Section
Before sending your fax, the system gives you the option to “Set Filters for Easy Archiving.” Pull downs ask you to choose a Type and Folder and there is a box where you can add a Note� Copyright ©2016– Fusion, All rights reserved...
Page 10: Confirmation Section
Your fax is now queued for delivery and a message tracking number is created so that you can search for the document later� Click on the “Search” tab to view the new document and its transmission status. Copyright ©2016– Fusion, All rights reserved...
Page 11: Settings Tab
Filters Section Filters are used to archive and organize your Fax. documents. Documents can be designated as “Business” or “Personal” (or any other category you want to created) and saved in “New” or “Old” folders. Copyright ©2016– Fusion, All rights reserved...
Page 12: Password Section
The PASSWORD section of the SETTINGS tab will allow the user to change their login password at any time� Your original login is set by Fusion, but once the portal is accessed for the first time, the user can change it to his or her own liking to ensure a higher level of security�...
Page 13: Notifications Section
Permissions enables the user to activate, authenticate or allow certain security features based on privilege levels� There are also several advanced settings related to concurrent faxes and billing issues that should be set by your administrator� Copyright ©2016– Fusion, All rights reserved...
Page 14: Send Fax Via Print Driver
Client Print Driver on your machine so that you can invoke the “FaxAgent” print function from the Fax Service. To download the driver look for the “Download Print Client” link on the top of each page within the Fusion Fax service. When installing make sure in the “Server Connection Configuration”...
Page 15 Once installed open any document you wish to fax and simply choose to “Print” the document using the “FaxAgent” driver as your selected printer� The document will be sent to the Fusion Fax queue and a preview of the page you wish to send will appear in the FaxAgent Printer window�...
Page 16: Fax Preview Section
Before sending the fax the Optional Set Filters page will display� Filters allow you to categorize and label these faxed documents so that they can be quickly located in the future� There are also options here for you to add additional recipients either by fax or email� Copyright ©2016– Fusion, All rights reserved...
Page 17: Confirmation Section
(stating “Fax queued for delivery” with a tracking number) will appear. You can also check the status of the fax by going to the Fusion Fax Service Web Portal and clicking on the SEARCH tab. If the fax does not immediately appear click your browser’s REFRESH button and you will see it listed with the Fax Status and all other relevant details.
Page 18: Send Fax Via E-Mail
Additional questions about Fusion Fax Service? Contact Fusion Technical Support at 1-888-301-1721 (option 2)� MORE ABOUT FUSION Fusion delivers a comprehensive suite of innovative, yet proven cloud solutions to businesses of all sizes� Our advanced, high availability service platform enables the integration of leading edge solutions in the cloud, including cloud communications, cloud connectivity, cloud computing and additional cloud services such as storage and security�...