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EarthLink Mitel 6867i Quick Reference Manual

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Getting Started

Left Softkeys:
6 programmable keys that
support up to 20 functions.
Presence:
See Other Features
for more details.
Goodbye
Hold
Options:
Accesses services
and options to cus-
tomize your phone.
Mute
Volume
Navigation/Select:
Multi-directional
navigation keys that
allow you to navigate
through the phone's
user interface.
Mitel Model 6867i IP Phone
Quick Reference Guide
Bottom Softkeys:
4 programmable/state-based
softkeys that support up to 18
functions.
Directory
Transfer
Conference
Callers:
Accesses a list of
received/missed
incoming calls.
Redial
Line/Call
Appearance:
Line presentation
for incoming and
outgoing calls.
Speaker/Headset:
Toggles the phone's audio between speaker
and headset. If you are using a DHSG/EHS
headset, ensure that the headset jack adaptor
is removed from the headset port.
Warning!
The headset port is for headset use only.
Plugging any other devices into this port
may cause damage to the phone and will
void your warranty.

Basic Call Handling

Placing a Call
1.
Lift the handset, press a Line key, or press the
key.
2.
Dial the number from the keypad and press the Dial
softkey.
Ending a Call
Place the handset on its cradle or press the
key.
Answering a Call
Lift the handset for handset operation or press the Line key or
operation.
Ignoring a Call
Press the
key or Ignore softkey when the phone is ringing to ignore the incoming
call and (if confi gured) send the incoming call directly to voicemail.
Redialing
Press the
key once to access a list of recently dialed numbers. Use the Up and
Down navigation keys to scroll through the entries and the Select key (or Dial softkey) to
redial the selected number. Press the
Muting
Press the
key to mute the handset, headset, or speakerphone.
Holding and Resuming
1.
To place a call on hold, press the
2.
To resume the call, press the
line where the call is being held.
key for handsfree
key twice to call the last dialed number.
key when connected to the call.
key again or press the Line key corresponding to the
41-001545-00 REV02

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Summary of Contents for EarthLink Mitel 6867i

  • Page 1: Getting Started

    Mitel Model 6867i IP Phone Quick Reference Guide Getting Started Basic Call Handling Placing a Call Lift the handset, press a Line key, or press the Left Softkeys: Bottom Softkeys: key. 6 programmable keys that 4 programmable/state-based Dial the number from the keypad and press the Dial support up to 20 functions.
  • Page 2: User Interface (Ui) Overview

    User Interface (UI) Overview UI Navigation UI navigation is easily performed using the navigation Home Screen keys located to the right of the LCD screen. The Left The Home Screen displays the date and time along with various important status and Right navigation keys are used to switch to the messages.
  • Page 3: Advanced Call Handling

    Advanced Call Handling Other Features The 6867i IP phone provides simple and convenient methods for trans- Using the Line State Monitoring ferring calls and establishing conference calls. Line State Monitoring is used to access Call Transferring the contact information screens, which provide detailed information about a Ensure you are on active call with the party you wish to transfer.
  • Page 4: First Time Sign-In

    Voicemail CommPortal Setting Up Your Mailbox The CommPortal is a self-admin portal that allows you to view missed calls, listen to voicemail messages, view contacts, and set up rules to This process will take about two minutes. handle your calls. You can access the CommPortal anywhere with access Dial *99 to the Internet.
  • Page 5 Most of your everyday needs will be met by the functionality in the Dashboard. Access Missed Contacts Call Settings for Voicemail Call Log Click to Dial Incoming Calls See CommPortal Assistant Installation Guide. Visit www.earthlinkbusiness.com/hostedvoice © 2016 EarthLink. Trademarks are property of their respective owners. All rights reserved. MKPRINT-150...