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Internet Security Systems m10 Quick Start Manual

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M10 Appliance
Quick Start Guide
Version 2.1

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  • Page 1 ® M10 Appliance Quick Start Guide Version 2.1...
  • Page 2 This publication may not otherwise be copied or reproduced, in whole or in part, by any other person or entity without the express prior written consent of Internet Security Systems, Inc. Patent pending.

  • Page 3: Table Of Contents

    The M10 Front and Back Panels ........
  • Page 4 Contents...

  • Page 5: Preface

    Proventia M Series Applaince User Guide. Audience This guide is intended for new users of the Proventia M10 (4-port) appliance. A fundamental knowledge of network security policies and IP network configuration is helpful.
  • Page 6 a new System Tools page used perform diagnostic and ● troubleshooting tasks enhanced search and filter functionality for the Alert Log Viewer ● ability to automatically install firmware updates ● ability to automatically perform system backups before installing a ● firmware update...

  • Page 7: About The Proventia M Integrated Security Appliance

    You must use the Proventia Setup utility to set the initial network settings before you can log on to the Proventia Manager. See “Proventia Setup utility” on page 14. Proventia M10 Appliance Quick Start Guide Version 2.1...

  • Page 8: Proventia M Integrated Security Appliance Documentation

    Proventia M Integrated Security Appliance Documentation Introduction Documentation for the Proventia M Integrated Security Appliance is http://www.iss.net/support/ available on the ISS Web site at documentation/ Latest information For the latest appliance documentation, refer to the Help found in Proventia Manager, and in the Readme files associated with each firmware release.
  • Page 9 Systems ( vpn_ex_softremote.pdf Configuring VPN from Proventia M Series Appliance to Symantec Systems ● http://documents.iss.net/literature/proventia/ vpn_ex_symantec.pdf Configuring VPN from Proventia M Series Appliance to Windows XP ● http://documents.iss.net/literature/proventia/ Systems ( vpn_ex_winxp.pdf Proventia M10 Appliance Quick Start Guide Version 2.1...

  • Page 11: Chapter 1: Connecting The Appliance

    Introduction This chapter contains the instructions for connecting the cables and starting the appliance for the first time. It provides diagrams and descriptions of the front and back panels of the Proventia M10 (4-port) Integrated Security Appliance. Important: Previous models of the M10 appliance can upgrade to the 2.1 release, however, note that port assignments and interface changes occur with the 2.1 version.

  • Page 12: The M10 Front And Back Panels

    Introduction This topic describes the front and back panels of the Proventia M10 Integrated Security Appliance. Front panel diagram The Proventia M10 4-port appliance front panel includes the following as shown in Figure 1: a power LED (light-emitting diode) (green) ●...
  • Page 13 The M10 Front and Back Panels Figure 2: Proventia M10 Integrated Security Appliance back panel Note: If you have a 3-port M10 appliance, your DMZ interface is now eth2. Proventia M10 Appliance Quick Start Guide Version 2.1...

  • Page 14: Connecting The Appliance

    Terminal emulation Use a VT100-compatible terminal emulation program, such as Hyperterminal, to perform the configuration setup for the Proventia M10 appliance. You must establish a connection to the appliance to access the Proventia Setup utility (command line interface). See “Setting up terminal emulation”...
  • Page 15 Configuring the Appliance” on page 14. Connection status The lights on the front panel of the M10 appliance, as shown in Figure 1 on page 2, indicate the status of the connections as follows: solid green LEDs indicate connectivity to each interface ●...

  • Page 16: Typical Deployment Scenario

    Typical Deployment Scenario Introduction You can manage all your security technologies from the Proventia M Integrated Security Appliance management console or from the SiteProtector console. See “SiteProtector Management” on page 24. Deployment A typical deployment scenario for the Proventia M is shown in Figure 3: diagram Figure 3: Proventia M deployment scenario The connections shown in Figure 3 are as follows:...

  • Page 17: Chapter 2: Configuring The Appliance

    Chapter 2 Configuring the Appliance Overview Introduction This chapter describes how to configure the Proventia M10 appliance for the first time, and access Proventia Manager. SiteProtector management information is also provided. In this chapter This chapter contains the following topics:...

  • Page 18: Before You Begin

    Before You Begin Introduction Before you can use your Proventia M10 appliance, you must gather certain network information to configure the appliance interfaces. Required Use the following checklist and worksheet to gather and document the information information you need to configure your Proventia M10 appliance.
  • Page 19 The IP addresses of the servers you are using to perform domain name lookups. Your setting: Appliance domain name The domain suffix for the network (DNS search path). Your setting: Table 2: Checklist and worksheet for configuration information Proventia M10 Appliance Quick Start Guide Version 2.1...

  • Page 20: Configuration Tasks Overview

    These tasks assume that you are deploying the Proventia M Series appliance in a new network. If you are replacing an existing firewall or router with the M10 appliance, then you may have to perform additional tasks that are outside the scope of this guide. For more information about configuring a Proventia M Series appliance, see the Proventia M Series Appliance User Guide.
  • Page 21 Help topic, “Enabling the Web Filter module” • Proventia M Series Appliance User Guide Configure Antispam settings References: • Help topic, “Configuring the Antispam Settings” • Proventia M Series Appliance User Guide Table 4: Recommended tasks Proventia M10 Appliance Quick Start Guide Version 2.1...
  • Page 22 Task Description Configure the antivirus software References: • Help topic, “Configuring the Antivirus Software” • Proventia M Series Appliance User Guide Update the Web Filter and Antispam Database References: • Help topic, “Updating the database” • Proventia M Series Appliance User Guide Configure the SMTP proxy Note: ISS recommends this task if you want to use either the Antivirus and/or Antispam features to protect SMTP traffic.
  • Page 23 Help topic, “Managing System Settings” • Proventia M Series Appliance User Guide Create a system backup References: • Help topic, “Backup and Recovery” • Proventia M Series Appliance User Guide Table 5: Routine maintenance tasks Proventia M10 Appliance Quick Start Guide Version 2.1...

  • Page 24: Logging On To And Configuring The Appliance

    Logging On To and Configuring the Appliance Introduction This topic describes how to use the Proventia Setup utility to log on to and configure the Proventia M10 appliance for the first time. Proventia Setup The Proventia Setup utility is your command line interface for the utility appliance operating system.
  • Page 25 Interface IP Type as described in the following table: IP Type Action Static IP To use static IP: 1. Press the to select Static IP. SPACE BAR 2. Select OK. 3. Go to Step 2. Proventia M10 Appliance Quick Start Guide Version 2.1...
  • Page 26 IP Type Action DHCP To use DHCP (Dynamic Host Configuration Protocol): 1. Press , and then press the to select SPACE BAR DHCP. 2. Accept the default setting, Activate Interface on boot. 3. Press and then the to select one of the SPACE BAR following: Select Dynamic nameserver assignment, and...
  • Page 27 2. Select OK, and then press ENTER 3. Edit the month, day, year, hour, and minutes as necessary. 4. Select OK, and then press ENTER The Set Root Password screen appears. Proventia M10 Appliance Quick Start Guide Version 2.1...
  • Page 28 Setting the root and To set the root and Proventia Manager passwords: Proventia Manager passwords 1. On the Setup Root Password screen, type a root user password. 2. Type the password again to confirm it, and then press ENTER Note: You will need this password for command line access.

  • Page 29: Configuring Pppoe Authentication

    See “What is ClampMSS?” on page 20. 4. Press the to select a Link Activation type, as follows: SPACE BAR Proventia M10 Appliance Quick Start Guide Version 2.1...
  • Page 30 On Demand, which disconnects the DSL an hour after the last ■ access Continuous, which keeps the DSL connected ■ Note: ISS recommends you select Continuous. 5. Select Continue, and then press ENTER The Configure Nameservers screen appears. 6. Perform the procedure “Configuring the nameservers” on page 17. 7.

  • Page 31: Starting Proventia Manager

    Note: ISS recommends that you upload the license key file to a designated directory so that the appliance can download and install the latest updates automatically. Table 6: Prerequisites for accessing Proventia Manager Proventia M10 Appliance Quick Start Guide Version 2.1...
  • Page 32 Prerequisite Verify that you have Internet Explorer Version 6 or later installed. Verify that you have Java Runtime Environment (JRE) Version 1.4.2 installed. If you do not have Java Runtime Environment (JRE) Version 1.4.2 installed, you must install it now. Connect a computer or laptop to the internal network.
  • Page 33 3. Log in using the user name admin and the Proventia Manager password you configured in “Setting the root and Proventia Manager passwords” on page 18. The M10 Welcome screen appears, as shown in Figure 4. Figure 4: Proventia Welcome screen 4. Do one of the following: Select Yes to use the Getting Started procedures.

  • Page 34: Siteprotector Management

    SiteProtector Management Introduction SiteProtector is an ISS agent manager that manages a variety of network assets, such as appliances, agents, and sensors. You can enable SiteProtector to manage your M appliance on the System Management page of Proventia Manager. Registering the M You must register your Proventia M appliance in SiteProtector before you with SiteProtector can manage it from SiteProtector.

  • Page 35: Chapter 3: Reinstalling The Appliance

    This chapter describes the reinstallation process and procedures for the Proventia M10 appliance. In this chapter This chapter contains the following topics: Topic Page Reinstallation Overview Reinstalling the Appliance Getting Technical Support Proventia M10 Appliance Quick Start Guide Version 2.1...

  • Page 36: Reinstallation Overview

    Database CD set, and then retrieve the latest updates from the Web server using Proventia Manager. What you need You need the following items to reinstall the M10 appliance: a computer to use as your PXE boot server ●...
  • Page 37 Netgear FA511 or Netgear FA411 ■ Intel PRO/100 S Mobile Adapter ■ Important: Although other network cards may function with your Proventia M10 appliance, ISS supports only the network cards specified in the previous list. Proventia M10 Appliance Quick Start Guide Version 2.1...

  • Page 38: Reinstalling The Appliance

    1. Turn off the appliance. 2. Plug one end of the provided null modem cable into the serial port on the back of the appliance. See “The M10 Front and Back Panels” on page 2. 3. Plug other end of the null modem cable into the COM1 serial port of the computer you are using as your PXE boot server.
  • Page 39 1. Complete the procedures in “Setting up the PXE boot server” on page 28. 2. Insert the Proventia M10 Integrated Security Appliance Recovery CD into the CD-ROM drive of the PXE boot server, and then restart the PXE boot server.
  • Page 40 5. At the prompt, type reinstall , and then press ENTER The installer restarts the operating system. The PXE boot server ejects the Proventia M10 Integrated Security Appliance Recovery CD, and the following message appears. Please insert Database CD#1 6. Insert Database CD #1 into the CD-ROM drive of the PXE server.

  • Page 41: Getting Technical Support

    ISS provides technical support through its Web site and by email or telephone. The ISS Web site http:// The Internet Security Systems (ISS) Resource Center Web site ( www.iss.net/support/ ) provides direct access to frequently asked questions (FAQs), white papers, online user documentation, current versions listings, detailed product literature, and the Technical Support http://www.iss.net/support/knowledgebase/...
  • Page 42 Contact information The following table provides electronic support information and telephone numbers for technical support requests: Regional Electronic Support Telephone Number Office Standard: North America Connect to the MYISS section of our Web site: (1) (888) 447-4861 (toll free) www.iss.net (1) (404) 236-2700 Select and Premium: Refer to your Welcome Kit or...

  • Page 43: Index

    DHCP relay agent firewall PPPoE authentication SMTP proxy license key file, installing connecting additional interfaces connecting the power cord connection status network cable connections null modem cable data sheet viii DHCP relay agent, configuring Proventia M10 Appliance Quick Start Guide Version 2.1...
  • Page 44 Web Filter and Antispam module, related publications viii configuring required tasks Web site, Internet Security Systems configure the firewall install license key file update intrusion prevention signatures update the firmware and Web Filter database routine maintenance tasks statuses, viewing...

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