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Troubleshooting - Polaris pid019r User Manual

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Problem
No display of LCD
No sound played
No image played
Occasional sound skipping
Disabled Bluetooth
handsfree function
Bluetooth matching failed
or unable to match
Touch failed/too
slow action
Car reversing failed
Key backlight can't be
lit or normally lit
Disabled steering
wheel control
GPS is invalid
Cannot provide precise
location or the navigation
function is valid
please contact with our company or professional service center.
06-English
Trouble Shooting
Possible Cause
Main machine control system
communication failed
Too low storage battery voltage.System's
automatic protection activated
Mis-set as black screen state
System in mute state
Loose sound cabinet wire
Damaged sound cabinet
Wrong disk position,Dirty or damaged disk
Wrong use of AV input port
Dirty or damaged disk
Wrong matching with the main machine
Compatible problem exists between some
models of cell phone Bluetooth and the
product.
Touch coordinate offset
Main machine control system
communication error
Wrong or bad reversing wire connection
Wrong or bad camera and radar connection
Reversing setting isn't set as "On"
The "Small lamp control" setting in factory
mode is not corresponding with the small
lamp control wire connection state or small
lamp power supply.
Wrong connection between steering
wheel wire and steering wheel control
wire of the main machine
Failed connection between steering
wheel and main machine
The way of steering wheel control
cannot compatible with our host.
GPS wire is not connected
The area has no signal
GPS blind zone
If you can not slove the problem effectively,
Remedy
Press Reset key of the main machine and
restart
Charge the storage battery to 12V
Touch the screen to restore the display
Press mute key exit from mute state
Reconnect properly
Replace with a new sound cabinet
Surface with label upwards on the tray or
Try another disk
Please refer to AV function operation for
selecting ports
Clean disc or try another disc
Rematch
Replug the car key to start up and match
or use another bluetooth cellphone
Recalibrate the touch coordinate
Press the Reset key to restart or
restart the machine
Reconnect
Reconnection
Access system settings,and set the
reversing as "On"
Reset the small lamp control form
Reconnection
Redo steering wheel training
Please contact with our company
professional service for technical support
Connection with GPS
Drive for a certain distance otherwise,
ask after-sale service for help
Ask after-sale service for help and
upgrade system
after-sales

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