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myPOS S920 User Manual

For securely accepting payments with credit and debit cards on the go
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User Guide

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Summary of Contents for myPOS S920

  • Page 1 S920 En User Guide...

  • Page 2: Table Of Contents

    Using S920 with wireless (Wi-Fi) router Using S920 with SIM card How to connect your S920 using Bluetooth How to connect your S920 using Wi-Fi How to connect your S920 using SIM Card Activation Activation code Accepting Payments Sales Transaction...

  • Page 3: Scope

    In order to start using it, you need to register for a free e-money account (myPOS) to which your funds will be transferred and to activate the S920 device.

  • Page 4: Internet Connectivity

    Internet connectivity In order to be able to process payments with credit and debit cards, the S920 device has to be connected to the Internet. Your S920 can use the internet connection of your mobile phone (via Bluetooth or personal hotspot), a wireless router or a SIM card.

  • Page 5: Using S920 With Wireless (Wi-Fi) Router

    (S920 will use the default settings only) network signal is strong enough. The network signal strength is џ indicated via a Wi-Fi signal icon located in the upper part of your S920 screen. To connect via a Wi-Fi router, please follow the procedure described in the “How to connect your S920 with Wi-Fi”...
  • Page 6 WARNING! Please proceed with caution if you are using SIM card adapter for fitting a smaller SIM card into a myPOS S920 as there is a high risk of damaging your POS device. This damage is not covered by the warranty.
  • Page 7 S920 screen will display an error message. Please check and make sure your mobile phone is connected to the Internet. When you pair S920 with a Bluetooth device, the information is saved so that the next time you are within the range of the same Bluetooth device, the terminal will connect to it automatically.
  • Page 8 How to connect your S920 with Wi-Fi Make sure the S920 is in the range of your Wi-Fi network. Switch ON your S920 and wait for a few seconds until it completes the initialization. Step 1: The S920 will scan for available Wi- Fi networks within its range and will display a list of their names on the screen.
  • Page 9 If the connection test is unsuccessful, the S920 screen will display an error message. Useful tips: When S920 connects to a Wi-Fi network, the information is saved so that the џ next time you are within the range of the same network, the terminal will connect to it automatically.

  • Page 10: How To Connect Your S920 Using Sim Card

    џ standard SIM card size. If you have micro or nano SIM card, please use a SIM adapter. Put the battery back into the S920 device, close the cover and switch ON the device. Step 3: Enter your SIM PIN.
  • Page 11 If the test is successful the following S920 screen will appear: If the connection test is unsuccessful, the S920 screen will display an error message. EN 11...

  • Page 12: Activation

    Once connected to the Internet, your S920 device needs to be activated before you start accepting payments with credit or debit cards through it. Every S920 device has a unique serial number which is used by the myPOS to identify on which device a payment transaction is being accepted.
  • Page 13 Congratulations! Your new S920 is now activated and ready to be used. You can find the new S920 listed in your myPOS account in the POS terminals menu section. Once S920 device is activated by you, it is permanently linked to your myPOS account.

  • Page 14: Accepting Payments

    Accepting Payments Once your new S920 device is connected to the Internet and activated, it is ready to accept payments with credit and debit cards. Your S920 supports three different methods for accepting payments with credit and debit cards - Magnetic Stripe, CHIP & PIN and Contactless (NFC).
  • Page 15 If the card has a CHIP, insert the card in the bottom reader with the CHIP facing towards the keyboard. When S920 is reading the card, the screen will flash Green. If the card is not recognized, the screen will flash Red.

  • Page 16: Processing Magnetic Stripe Cards

    Magnetic stripe cards are swiped with the magnetic stripe side facing up using the reader located at the right side of the S920. Make sure the card is inserted properly and the bottom of the card runs firmly along the bottom of the card swipe and that the card is swiped at an even speed.

  • Page 17: Refund Transaction

    Never make a refund unless there has been an original purchase with the џ card. If you do, the service provider may block your S920 terminal and withdraw your card processing facility. Check that your customer has handed you the card used for the original џ...

  • Page 18: Last Transaction Void

    Ask your customer to Enter PIN code where required. If there is no previous successfully processed transaction or it has been voided, the S920 terminal will display an error message “No transaction found”. If the transaction is declined with a “Transaction is not permitted” message, then take into account that this type of transaction is forbidden for the particular S920 device.

  • Page 19: S920 Functions

    S920 Functions For better user experience and convenience all functions of your S920 are divided in two groups – TRANSACTIONS (ALPHA button) and SETTINGS (FUNC button). From the home screen (any other screen by pressing red key ( ) first) you can select the TRANSACTION menu by pressing (ALPHA button) key or you can select the SETTINGS menu by pressing (FUNC button) key.

  • Page 20: Settings Menu

    The S920 will display a list of all available languages. 2. Keyboard sound ON/OFF You can turn Off or On the sound when key is pressed of the S920. 3. Change Connection type From this option you can change the chosen network connection. The S920 will scan for available devices and will display a list with their names on the screen.
  • Page 21 STAN. 2. Reset device Use this option with caution and only if you want to reset your S920. The S920 will display a screen where you need to enter a deactivation code. The code can be generated when you log in to www.myPOS.eu...

  • Page 22: Warranty And Return Policy

    PIN check of your SIM card. 5. SIM card configuration This option is available only if your S920 device is using SIM card connection. Use this option to change the default APN (Access point name) on your device.

  • Page 23: For More Information

    You are not allowed to dispose of the S920 device, including its battery, cables or other components with the general household waste. If your S920 is not functioning you have to send it for repair by following the Return policy available at www.myPOS.eu...
  • Page 24 www.myPOS.eu...

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