Frontier vantage User Manual

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User Guide

Vantage
TV by Frontier
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Get the most from your Vantage
TV by Frontier
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Summary of Contents for Frontier vantage

  • Page 1: User Guide

    User Guide Vantage TV by Frontier ® Get the most from your Vantage TV by Frontier products ®...
  • Page 2: Table Of Contents

    Frontier Enabled Apps . . . . . . . . . . . . . . . . . .
  • Page 3 Connecting Your Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Your Important Frontier Information ..... 45 •...
  • Page 4: How To Use The Remote Control

    . You can access step-by-step instructions on how to program your TV or other devices by pressing MENU on your remote control and scrolling to Help and selecting Remote Control Setup . Visit Frontier.com for more information...
  • Page 5: Watching Vantage Tm Tv By Frontier

    . Note: The following description of set-top box remote control TV by Frontier features applies to many but not all Vantage ® set-top box remote controls. Refer to the documents provided with your set-top box to get detailed information on its remote control.
  • Page 6 To watch in HD, simply tune into the channel number on the channel lineup for your location, for example, frontier.com/helpcenter. If your TV is HD ready, the selected channel will be presented in HD when available.
  • Page 7 Main Menu peek that contains top-level options such as Browse Live TV and On Demand . Using UP ARROW DOWN ARROW, you can navigate among the options . Visit Frontier.com for more information...
  • Page 8: Controlling Live (Real-Time) Tv

    . The Program Info screen also shows options you can select for that program, such as Record episode or more showtimes . • BACK . Returns to the most recently viewed Vantage TV by Frontier screen .
  • Page 9 • The point at which you would be watching live TV, indicated by the end of the forward shading . The progress bar disappears after a few seconds . You can display the progress bar at any time by pressing PLAY on your remote control . Visit Frontier.com for more information...
  • Page 10: Navigating Through Menus And Screens

    BACK on the remote control or by waiting a few seconds for the peek to disappear . The figure in step 1 of the previous topic “To select items in Vantage TV by Frontier menus and screens” shows a live TV screen with the ®...
  • Page 11: Using Peeks And Guides

    Guide style and other Guide styles to be included in GUIDE the rotation . After views are selected, the button enables you to rotate through the views and return to full-screen video . Visit Frontier.com for more information...
  • Page 12 2 . Use the following buttons on your remote control to select a program: • Use CHANNEL/PAGE UP ARROW DOWN ARROW to scroll vertically through the Guide . • Use RIGHT ARROW LEFT ARROW to scroll horizontally through the Guide . Visit Frontier.com for more information...
  • Page 13 . The Summary screen also displays options appropriate for the type of program, such as Rent and Watch preview for a video, or Watch, Record episode, Record series and More showtimes for a currently playing live TV program . Visit Frontier.com for more information...
  • Page 14 . To display and use the Browse peek to see which programs are playing now or later: 1 . Press DOWN ARROW on your remote control to display the Browse peek . Visit Frontier.com for more information...
  • Page 15 Program Info screen to find out more about the program . 5 . Press EXIT BACK on the remote control to close the Browse peek . Alternatively, you can wait a few seconds for the peek to disappear . Visit Frontier.com for more information...
  • Page 16 . The Channel peek is closely related to the Browse peek; except the Channel peek appears only after you change the channel (not on request) and when you select a program from the Guide . Visit Frontier.com for more information...
  • Page 17 Guide settings and channel search . Both versions of the Options peek provide a Live TV Filters option that enables you to select categories and subcategories used in Guide program filtering . Visit Frontier.com for more information...
  • Page 18: Filtering Channels In The Guide

    . These actions result in a display that shows all subscribed channels that are hidden and are in the favorites list . The channels are displayed in the order set by channel reordering . Visit Frontier.com for more information...
  • Page 19 Favorite Channels list . • Remove from Favorites . To remove the currently tuned channel from the active Favorite Channels list . • Edit Favorites . To update the channels in your Favorite Channels lists . Visit Frontier.com for more information...
  • Page 20 . Selecting View Subscribed shows only channels to which you are subscribed . When done, select Save . Note: The changes you make here affect all channel lists globally, including your Favorites lists and filtered lists. Visit Frontier.com for more information...
  • Page 21 • Selecting a down arrow icon moves the channel down one position in the channel list . • Continue to select the desired arrow icon until the channel has moved into the position that you want . 6 . Select Save . Visit Frontier.com for more information...
  • Page 22 Guide, Favorites list or filtered list of channels . 5 . Select Save . To unhide a channel: 1 . From the MAIN MENU, select Settings, go to Television . 2 . Select Customize Channel Guide . Visit Frontier.com for more information...
  • Page 23: Record Your Favorite Shows With Your Dvr

    . • Pause and rewind live TV or recorded shows from any receiver . • Set Parental Controls for Frontier Movies, Pay-Per-View and live or recorded shows . Pause, fast-forward and rewind live TV from any receiver Your Total-home DVR stores up to 60 minutes of the live TV channel you’re watching, on up to four of your receiver-...
  • Page 24 Now you can watch hit TV shows in more places Take the Vantage TV by Frontier experience with you on your ® computer, smartphone or tablet with an extensive library of On Demand programs . Visit Frontier.com for more information...
  • Page 25: Canceling Scheduled Recordings

    . How to Use Parental Controls Once you have a personal identification number (PIN), you can restrict viewing by TV or movie rating, all adult-only programming, who can rent Vantage TV by Frontier Movies ®...
  • Page 26: On Demand

    . Rentals are usually available for 24-hour timeframes, or extended-viewing timeframes up to three days . Many are available in HD . Here’s the fastest way to browse Vantage TV by Frontier Movies: ® Visit Frontier.com for more information...
  • Page 27 5 . A Program Info screen appears showing details about the program and rental price . Select Rent and press OK . Press again to confirm and the program will begin . EXIT TO TV . To return to live TV programming, press Visit Frontier.com for more information...
  • Page 28 Customer Care . You will be billed . Your On Demand rentals will be automatically added to your monthly Frontier bill . Prices, dates and programming are subject to change . Note: Adult programming rentals will be listed by studio name if available;...
  • Page 29: Pay-Per-View

    . You can order Pay-Per-View up to 14 days in advance . Once it’s ordered, an event can’t be canceled . Channel 100 for Front Row—highlights on upcoming Pay-Per-View events Channel 101 for Vantage TV by Frontier Pay-Per-View schedule ®...
  • Page 30: Access Your Tv's Interactive Features

    Pay-Per-View Billing Any Pay-Per-View orders you place are automatically added to your monthly Frontier bill . You’ll find them in the “usage charges” section, listed by title with the date of the event and its price . Note: Once a Pay-Per-View is ordered, it cannot be canceled by remote control or Customer Care.
  • Page 31 . And the few subscription apps can be purchased easily via the Account Manager on-screen app on Channel 9910 . Frontier High-Speed Internet account required for some applications. (Indicated below) Application Name...
  • Page 32 Application Name Description Access CNBC App If you have Vantage 218 or INTERACTIVE, TV by Frontier ® High-Speed Internet, Channel Extras you can track your stocks and receive live updates from CNBC . You can also review current news articles...
  • Page 33 . Deal or No Deal™ 4 . Select any Solitaire game for rules and more and more! information on how to play . *Access to unlimited game play requires $5/mo. High-Speed Internet account. Visit Frontier.com for more information...
  • Page 34: Explore, Entertain And Interact

    Press GO INTERACTIVE on your remote control and select Frontier Enabled to see a full list of available apps, details about supported devices and QR codes that you can scan with your device to download apps . Frontier High-Speed Internet service is required to connect supported devices to receivers.
  • Page 35: Setting Names For Receivers

    Application Name Description FrontierTV FrontierTV lets you watch TV on your computer, tablet or smartphone. It's free to Frontier customers who subscribe to Vantage TV by Frontier . FrontierTV ® supports 70+ channels of live TV, including the most popular content providers. Watch...
  • Page 36: Vantage Tm Tv By Frontier On Your Smartphone Or Tablet

    • View your TV listings and manage your DVR online . To get started: 1 . Visit Frontier.com . 2 . Log on with your Frontier ID (email address) and password . TV and High-Speed Internet account required for DVR-related functions . Vantage...
  • Page 37: Quick Tips About Your Vantage Tm Tv By Frontier ® Service

    • Press any ARROW to access your onscreen Picture-in-Picture browse bar . • Print a channel lineup guide for your area at Frontier.com . See what’s hot to watch now • Press ON DEMAND on your remote control to access Frontier Movies .
  • Page 38: Vantage Tm Tv By Frontier Quick Resolution Guide

    ® may be located in the garage or a closet near an outside wall . Want more help? Frontier Getting Started has answers all in one place online at Frontier.com/helpcenter . You can also chat live with an agent while getting started, or call 1 . 8 00 . 2 19 . 6 877 and say, “Vantage...
  • Page 39: Change Your Tv's Screen Resolution

    During installation, the button was set up to control your Frontier HD-ready receiver . You can also control a TV plus up to two other devices such as a DVD player, stereo receiver or home theater in a box by programming the TV, mode buttons .
  • Page 40: Change Your Tv's Input Selection

    If you’re unable to see TV programs on your screen, first try pressing the TV/VIDEO button on your remote control to change from Video 1 to Video 2 or Video 3 . These separate video inputs (Video 1, Video 2 and Video 3) must match the Visit Frontier.com for more information...
  • Page 41: Check Device Connections For Your Tv

    TV . If this doesn’t solve the problem, depending on how your devices are connected, it may be that the TV’s input selection does not correspond to the input of the Vantage by Frontier receiver . See three examples of how to connect the ®...
  • Page 42 . This is the easiest connection if your TV has an HDMI input port . Note: If your HDTV has an input port marked DVI (Digital Visual Interface), you will need an HDMI-to-DVI adapter and separate component RCA audio connectors. Visit Frontier.com for more information...
  • Page 43 . Watch Help On Demand—Tune to Channel 411 Get more out of your Frontier service: Watch Help On Demand videos about these topics on Channel 411, the Help Channel . These videos will walk you through how to customize and use...
  • Page 44: Your Important Frontier Information

    Frontier Auto-Pay, upgrade your account, get updates regarding your Frontier service and so much more . Upgrade or add services anytime. Visit Frontier.com. We’re always here to help: Visit Frontier.com or call 1 . 8 00 . 2 19 . 6 877 and say, “Vantage TV by Frontier Technical Support.”...
  • Page 45: Support Questions/Additional Resources

    1 . 8 77 . 4 62 . 6 606 Get answers 24/7 at Frontier.com/helpcenter/contact-us or chat live with a Frontier representative . Sign up for free paperless billing! Log in at Frontier.com to sign up . Learn more about Frontier Communications products and services at Frontier.com.
  • Page 46 Take advantage of Frontier’s 24/7 customer support at Frontier.com/HelpCenter/Contact-Us or for Residential 1.800.921.8101 and for Business 1.800.921.8102 ©2016 Frontier Communications Corporation. FTR_002677_VTV_O_100116...

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