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Defender 22800 User Manual

High definition network video recorder
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High Definition
Network Video Recorder
User Manual
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Summary of Contents for Defender 22800

  • Page 1 High Definition Network Video Recorder User Manual...

  • Page 2: Important! Please Read

    DEFENDER® Canada: 4080 Montrose Road Niagara Falls, Ontario, Canada L2H 1J9 DEFENDER® USA: 60 Industrial Parkway #Z64 Cheektowaga, NY, USA 14227 For more information about your product’s warranty, please visit our website at www.defender-usa.com WARRANTY TERMS 1. DEFENDER products are guaranteed for a period of one year from the date of purchase against defects ®...

  • Page 3: Important! Please Read

    DEFENDER® does not endorse any DEFENDER® products for illegal activities. DEFENDER® is not responsible or liable in any way for any damage, vandalism or any other action that may occur while a DEFENDER® product is in use by the purchaser. ...

  • Page 4: Table Of Contents

    TABLE OF CONTENTS IMPORTANT! PLEASE READ................................2 DO NOT RETURN THIS PRODUCT TO THE STORE ........................2 Warranty Information ................................2 Warranty Terms ..................................2 Important! please read................................3 Thank You ....................................3 Default Password Information ..............................3 CONNECTING YOUR NVR ................................5 NVR and Camera Setup .................................5 Requirements before operating the NVR ..........................5 Basic Connection Setup .................................6 Mounting Cameras ................................6...
  • Page 5 TABLE OF CONTENTS Enable or Disable Record ..............................15 Select the Channel drop down list and select the desired channel..................15 To copy this setting to another channel or to all channels: ....................15 Record Setup ..................................15 Setting the Continuous Record Schedule ..........................16 Setting Motion Record Schedule ............................16 copy this setting to another Channel (s) ..........................16 Mobile Viewing..................................17...
  • Page 6 TABLE OF CONTENTS Adjusting Noise Reduction ..............................34 WDR-Wide Dynamic Range ..............................34 AGC – Automatic Gain Control ............................34 Record Options ..................................35 Mainstream ...................................35 Changing Resolution ................................35 Changing Frames Per Second (FPS) ............................36 Changing Bitrate Mode ................................36 Changing BitrateINSERT ................................36 Substream .....................................37 Changing Resolution ................................37 Changing Frames Per Second (FPS) ............................37 Changing Bitrate Mode ................................38...

  • Page 7: Default Password Information

    CONNECTING YOUR NVR This section will help you with all your connection how to steps. Instructions may vary depending on the model but this will help guide you through the basics. DEFAULT PASSWORD INFORMATION NVR AND CAMERA SETUP To ensure your privacy, this device supports It is recommended that you set-up the cameras password protection.

  • Page 8: Basic Connection Setup

    A software/firmware update should only be done if a • ON/OFF Switch - Turns the NVR ON/OFF. DEFENDER® representative recommends it. BASIC CONNECTION SETUP Repeat steps 2 and 3 for all cameras. Répétez les étapes 2 et 3 pour toutes MOUNTING CAMERAS les cameras.

  • Page 9: Ethernet Connection

    CONNECTING YOUR NVR ETHERNET CONNECTION USB MOUSE CONNECTION Connect DVR to modem Connectez DVR au modem HDMI HDMI 1. Connect the USB mouse to one of the USB ports 1. Connect one end of the Ethernet cable to the located on the NVR Ethernet port located on the back of the NVR.

  • Page 10: Connecting Your Nvr

    CONNECTING YOUR NVR NVR WIZARD SET UP The Setup Wizard will appear every time your NVR is restarted. NETWORK The Setup Wizard will guide you through steps to get your NVR up and running in no time! Select Next in order to continue the Setup Wizard or select Cancel to exit.

  • Page 11: Ipc Setup

    CONNECTING YOUR NVR This section provides you with your IP address, Gateway, and Ports used by the NVR. TIP! Using the QR code set up is the easiest and fastest way to get to view your camera through Internet Explorer. To manually set up your NVR to view through Internet Explorer, please see the advanced section of your manual.

  • Page 12: Deleting An Ip Camera

    CONNECTING YOUR NVR DELETING AN IP CAMERA 1. Select the Red Trash Can icon shown beside 3. Select OK to delete or NO to cancel. the channel. 2. The following message will appear: “Are you sure you would like to delete this IP camera?”. EDITING IP INFORMATION 1.

  • Page 13: Connecting Your Nvr

    CONNECTING YOUR NVR SCHEDULE : will continuously record. : will only record when motion is detected. IMPORTANT! If motion recording is selected, you need to select all desired orange boxes (motion areas) and set up the function in the menu. Go to the Parameter Menu > Device > Alarm and select Motion to enable the function and set up the motion area.

  • Page 14: Wizard Completion

    CONNECTING YOUR NVR WIZARD COMPLETION Select Save to apply your settings. Once applied you will return to the live camera view. The basic setup will allow you to get your system up and running. This section covers all basic menu navigation, setting up recording and searching recorded footage features.

  • Page 15: Basic Nvr Setup

    BASIC NVR SET UP BASIC NVR SETUP ACCESSING THE QUICK MENU USING THE MOUSE 1. Right click on the mouse to open the Toolbar. (The Toolbar will appear at the bottom center of the screen) ACCESSING THE QUICK MENU USING THE REMOTE 1.

  • Page 16: Basic Nvr Set Up

    BASIC NVR SET UP MAIN MENU ACCESSING THE MAIN MENU In the main menu screen and the sub-screens within the main menu, you will have three tab options TIP! available at the bottom left: It is recommended to use the mouse going forward within the Cancel: will allow you to exit a screen and the menu.

  • Page 17: Basic Nvr Set Up

    BASIC NVR SET UP CHANGING THE DATE FORMAT 1. Select the Date Format drop down list. 2. Select your desired Format (example: 12H or 24H). 3. Select Save to update the settings. CHANGING THE LANGUAGE 1. Select the Language drop down list. TIP! 2.

  • Page 18: Setting The Continuous Record Schedule

    BASIC NVR SET UP SETTING THE CONTINUOUS RECORD SCHEDULE 1. Select the Channel drop down list and select the desired channel. 2. Select Normal for continuous recording. 3. Place the mouse curser inside the box on the first line of the desired day of the week. Click and drag across all desired recording times.

  • Page 19: Mobile Viewing

    BASIC NVR SET UP MOBILE VIEWING 1. Visit the “Google Play” Store or the “App Store” for your app 2. Download the “ClearVu®” app to your mobile device 4. Tap the “+” or “ADD” icon at the top right of 3.
  • Page 20 BASIC NVR SET UP Fit the square directly around the “QR” icon the Tap the “QR” code to scan camera will automaticallty take a photo TIP! Using the QR code set up and UID is the easiest and fastest way to get to view your camera through Internet Explorer. Androids square will be green.

  • Page 21: Enabling Motion Record

    BASIC NVR SET UP ENABLING MOTION RECORD 3. Select the Sensitivity drop down list and select the desired sensitivity (1 being the lowest and 8 being the highest). The higher the sensitivity, the less movement it takes for motion recording to be activated.

  • Page 22: Setting Up Privacy Zones

    BASIC NVR SET UP SETTING UP PRIVACY ZONES Privacy Zones block areas that the camera is viewing. Those blocked areas will not be recorded by the camera. 1. Select Parameter > Display > Privacy Zones. NOTE: You may choose up to four areas to block. 5.

  • Page 23: Using The Netviewer Software

    BASIC NVR SET UP USING THE NETVIEWER SOFTWARE 1. Install the Netviewer Software on the computer 3. In the Device ID box, input the UID (located (included on the Software CD) and open below the QR code sticker on the DVR). the program.

  • Page 24: Understanding The Playback Screen

    BASIC NVR SET UP UNDERSTANDING THE PLAYBACK SCREEN Calendar Allows you to search for footage. Channels Channels with a blue triangle have recorded footage and can be selected to view. Backup icon Allows you to select footage to backup. Full screen Allows you to hide side bars.

  • Page 25: Event Search

    End Time as well. Select the Enter key to close the number keyboard. Link: defender-usa.com/support BACKUP TO USB 4. Select the USB icon shown on the left. Select the file you wish to back up from the list shown.

  • Page 26: Advanced Setup

    ADVANCED SETUP SECTION 3 This last section of the manual will provide with more in depth explanations of the menus and what your NVR can do. We recommend you read through this section at your leisure to learn more. Your basic set up will get you up and running in the meantime.

  • Page 27: Troubleshooting

    TROUBLESHOOTING ADVANCED SETUP IP CAMERA OPTIONS TIP! In order to add or delete an IP Camera, make sure that the Switch Mode in the Network section is set to Manual Mode. DELETING AN IP CAMERA 1. Select Parameter > IP Camera. 4.

  • Page 28: Advanced Setup

    ADVANCED SETUP EDITING IP INFORMATIONINSERT EDIT ICON 1. Select Parameter > IP Camera 2. Select the blue pencil symbol under edit for the Channel you wish to make changes to. 3. You will now see the Edit IP camera window. ASSIGNING AN ALIAS TO A CAMERA 1.

  • Page 29: Advanced Setup

    ADVANCED SETUP CHANGING THE USER PASSWORD 2. Enter the desired password and select Enter. Changing Subnet Mask Edit Icon TIP! In order to change the Subnet Mask, make sure that the Switch Mode in the Network section is set to Manual Mode. 3.

  • Page 30: Changing The User Name

    TROUBLESHOOTING TROUBLESHOOTING TROUBLESHOOTING ADVANCED SETUP CHANGING THE USER NAME 1. Select the box next to User Name and a keyboard will appear. 2. Enter the desired name and select Enter. LIVE DISPLAY CHANGING THE CAMERA ORDER Select the Arrow icon next to the Position box.

  • Page 31: Naming Channels And Positioning

    ADVANCED SETUP MAKE SURE YOU ARE IN THE LIVE VIEW SCREEN. 1. In the Live View screen, select and hold the IMPORTANT! camera you would like to move. The yellow numbers that appear on the top left corner of the 2.

  • Page 32: Changing On Screen Display Position Of Date &Time

    ADVANCED SETUP CHANGING ON SCREEN DISPLAY POSITION OF DATE &TIME 1. Select the Setup button next to OSD Position, the Live View will appear. 2. Click and drag the Date and Channel name to a 4. Select Save to apply the changes. location on the screen.

  • Page 33: Sequence Mode Control

    ADVANCED SETUP SEQUENCE MODE CONTROL TIP! When the sequence mode is on, it will cycle through the live feed of all cameras attached to the NVR. This allows you to control the Live View Screen in which it cycles through cameras as well as the amount of time that each camera is displayed when in Sequence mode.

  • Page 34: Selecting Ir Cut Mode

    ADVANCED SETUP SELECTING IR CUT MODE 1. Select the IR Cut Display drop down. 2. Select desired IR Cut Mode. Colour Mode: The image will show color, not black & white even when the light is very weak. GPIO Auto: The IR cut will switch automatically according to the light the camera receives.

  • Page 35: Lens Flip

    ADVANCED SETUP LENS FLIP 1. if the camera needs to be mounted upside down, this will allow you to change the image to be correct. 2. Select the checkbox beside Lens Flip to enable it. ANGLE FLIP 1. Selecting the Angle Flip check box allows you to rotate the image 180 degrees.

  • Page 36: Adjusting Noise Reduction

    ADVANCED SETUP ADJUSTING NOISE REDUCTION IMAGES TO BE USED 1. This option will reduce the noise or dead pixels around your image. 2. Select Parameter > Display > Image Control. 3. Select the 3D Noise reduction drop down and select the desired option (example: Disable, Manual, or Auto).

  • Page 37: Record Options

    TROUBLESHOOTING TROUBLESHOOTING ADVANCED SETUP RECORD OPTIONS MAINSTREAM Select Parameter > Record > Mainstream. CHANGING RESOLUTION 1. Select the Channel drop down and select desired Channel. 2. Select the Resolution drop down and select desired Resolution.

  • Page 38: Changing Frames Per Second (Fps)

    TROUBLESHOOTING TROUBLESHOOTING ADVANCED SETUP CHANGING FRAMES PER SECOND (FPS) 1. Select the Channel drop down and choose desired Channel. 2. Select the Frames Per Second drop down and select desired Frames Per Second. CHANGING BITRATE MODE 1. Select the Channel drop down and choose desired Channel.

  • Page 39: Substream

    ADVANCED SETUP SUBSTREAM Select Parameter > Record > Substream. CHANGING RESOLUTION 1. Select the Channel drop down and select desired Channel. 2. Select the Resolution drop down and select desired Resolution. CHANGING FRAMES PER SECOND (FPS) 1. Select the Channel drop down and choose desired Channel.

  • Page 40: Changing Bitrate Mode

    ADVANCED SETUP CHANGING BITRATE MODE 1. Select the Channel drop down and choose desired Channel. 2. Select the Bitrate Mode drop down list and select desired Bitrate Mode. CHANGING BITRATE 1. Select the Channel drop down and choose desired Channel. 2.

  • Page 41: Changing Resolution

    ADVANCED SETUP CHANGING RESOLUTION 1. Select the Channel drop down and select desired Channel. 2. Select the Resolution drop down and select desired Resolution. CHANGING FRAMES PER SECOND (FPS) 1. Select the Channel drop down and choose desired Channel. 2. Select the Frames Per Second drop down and select desired Frames Per Second.

  • Page 42: Networking

    ADVANCED SETUP CHANGING BITRATE 1. Select the Channel drop down and choose desired Channel. 2. Select the Bitrate drop down list and select the desired Bitrate. NOTE: Below Bitrate, you have the option to enable audio. Please note: This option will only apply if you have attached a micro- phone to the camera (Microphone Not Included).INSERT IMG58 NETWORKING 3.

  • Page 43: Manual Networking Setup

    IMPORTANT!: This website offers FREE how to guides. Defender does not endorse a payment being made for the services of this website, nor is it needed. You can simply click X on the top right to close the purchase offer and continue to the guide.

  • Page 44: Change The Active X Settings Listed Below

    ADVANCED SETUP 7. You are now ready to view your cameras from your computer and smart phone. To view from a computer at the location of the NVR, you will use the IP address listed in the NVR by entering it into the address bar in Internet Explorer.

  • Page 45: Switch

    ADVANCED SETUP SWITCH NOTE: This also will allow the ability to delete and add cameras in the display menu. TIP! Unless you have specifi c knowledge of the information in this tab and understand the changes that will take effect in the NVR, we recommend you never change these settings.
  • Page 46 ADVANCED SETUP Setting up an email allows you to get alerts when certain events happen on your NVR such as motion detection, HDD issue, and video loss. 1. 1. Select Parameter > Network > Email. 2. Select the Email drop down and select Enable. Enter the SMTP Port and Server.

  • Page 47: Dynamic Dns (Ddns)

    ADVANCED SETUP DYNAMIC DNS (DDNS) This section allows you to setup or make changes to 1. Select the DDNS drop down and select Enable. the DDNS settings. 2. Select the Server drop down and select a Server Provider. NOTE: 3. Select the User box and a keyboard will appear to input the username that was set up with the DDNS is a service that is paid for monthly by the providers in DDNS Service Provider.
  • Page 48 ADVANCED SETUP FORMATTING THE HARD DRIVE (HDD) 1. Select the hard drive (HDD), check box you 4. If Ok is selected, you will see a “Formatting” would like to format. message on the screen with a green progress bar. 5. Once complete, you will see a “Formatting 3.

  • Page 49: Setting Up An Overwrite Schedule

    ADVANCED SETUP 6. Select Ok to confirm and return to the main screen SETTING UP AN OVERWRITE SCHEDULE 1. Select the Overwrite drop down list. 2. Select from the list to assign how often you would NOTE: like the NVR to overwrite on the Hard Drive (HDD). If overwrite is set to auto, it will begin to overwrite all saved 3.

  • Page 50: Enable Cloud Storage

    ADVANCED SETUP ENABLE CLOUD STORAGE 7. Input your email account information to set up the Cloud Email. This will be used to combine your email address with you Dropbox account. 8. Select Enable from the Email drop down list. 9. Select Enable from the SSL drop down list. 10.

  • Page 51: System

    ADVANCED SETUP 15. Click the link and then log in to your Dropbox account, click Permit, then the NVR Cloud Storage function will be activated successfully. If you have logged into your Dropbox account before Cloud storage activation, then there is no need to re-login.

  • Page 52: Changing The Date Format

    ADVANCED SETUP CHANGING THE DATE FORMAT 1. Select the Date Format drop down list. 2. Select your desired format (Example: 12H or 24H). CHANGING THE LANGUAGE 1. Select the Language drop down list. SELECT YOUR DESIRED LANGUAGE. SETTING VIDEO FORMAT 1.

  • Page 53: Changing The Daylight Savings Time (Dst)

    ADVANCED SETUP CHANGING THE DAYLIGHT SAVINGS TIME (DST) Select System > General > DST. Select Enable if you would like the NVR to change time when daylight savings occurs in your area TIME OFFSET 1. Select the Offset drop down list. 8.

  • Page 54: Ntp

    ADVANCED SETUP NOTE: If the NVR is connected to a computer it will use one of the sites in the list to automatically sync the time with your computer. TIP! You must be connected to the Internet to synchronize your NTP settings to web servers.

  • Page 55: Load Default Setting

    ADVANCED SETUP LOAD DEFAULT SETTING 1. Select the Load Default button and a list of all available options will appear: • Display • Record • Network • Alarm • Device • System • Advanced 2. Check all boxes that apply and select Save to load the default settings chosen.

  • Page 56: Glossary

    GLOSSARY GLOSSARY: PLEASE PUT INTO A TABLE FORMAT. Bitrate: Rate at which bits are transferred from the Privacy Zoom: Privacy zones block areas that the camera to the NVR. This will define the quality of your camera is viewing. Those blocked areas will not be video.

  • Page 57: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING MOUSE IS NOT WORKING: CANNOT POWER OFF NVR: Ensure the mouse is connected to the top USB port The NVR is set to run as long as it is plugged in. on the back of the NVR. To power off the NVR, go to SHUTDOWN→ Enter your Press and hold 0 on the remote until a beep is username and password.
  • Page 58 TROUBLESHOOTING PLAYBACK VIDEO IS CHOPPY: THE CAMERA PICTURE ISTOO DARK: Check the FPS for each camera that is recording Adjust camera brightness settings under DISPLAY → choppy video. Refer to your settings in the RECORD → CAM SETUP → COLOR. STREAM section.
  • Page 59 TROUBLESHOOTING CANNOT VIEW ONLINE FOOTAGE USING MY THE VIDEO IS CHOPPY WHEN VIEWING LIVE EXTERNAL IP ADDRESS: FOOTAGE ONLINE: Sometimes your router will not allow you to view the When multiple users view the NVR at the same time, footage with your external IP address because the it slows the connection to the NVR.

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