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Midco TCA203 User Manual

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TouchScreen User Guide
Technicolor TCA203 Android
Release 6.3 Maui
11/12/2014
1215

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  • Page 1 TouchScreen User Guide Technicolor TCA203 Android Release 6.3 Maui 11/12/2014 1215...
  • Page 2 TouchScreen User Guide © 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 Icontrol Networks, Inc., the Icontrol logo, uControl, Inc. the uControl logo, OpenHome, and Converge and all other uControl products and technology names are trademarks or registered trademarks of Icontrol Networks, Inc. All other products or services mentioned herein are trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents Welcome to the TouchScreen Understanding Security Network Components Understanding the Security Zone Types Understanding Alarms Subscriber Portal Using the TouchScreen Understanding the TouchScreen Controls Understanding the Screen Security Status Header System & Zone Trouble Header Content Area Configuring the TouchScreen Low Power Mode Show Security Cameras and Live Video Managing Your System Security...
  • Page 4 TouchScreen User Guide Managing Door Locks Adding Key Fobs to the Security System Editing Key Fobs Managing Environmental Devices Using the Lights App Managing Lights Using the Thermostats App Managing Thermostats Managing Wi-Fi Repeaters Maintaining & Configuring the TouchScreen Device Reboot the TouchScreen Understanding and Configuring Screen Brightness &...

  • Page 5: Welcome To The Touchscreen

    Welcome to the TouchScreen Welcome to the TouchScreen The purpose of this document is to explain how to do the following in the OpenHome Converge system: Understand and operate the TouchScreen device Arm and disarm your security system Send a panic alarm View system status and arm/disarm the system Manage connectivity between the TouchScreen and the Central Monitoring Stations Manage pass codes...
  • Page 6 TouchScreen User Guide The following table describes the equipment that may be included with your security system. Table 1: Security Network Components Description Security This is the hub of your security network. This device is installed Network Router between your broadband modem and your home network router.

  • Page 7: Understanding The Security Zone Types

    Welcome to the TouchScreen Understanding the Security Zone Types Security zones are the sensors that detect movement and the opening and closing of doors and windows. The sensors communicate wirelessly with your TouchScreen. Security zones are added to the system and configured by your installer. You can enable and disable each security zone using the Security app.

  • Page 8: Understanding Alarms

    TouchScreen User Guide Security Zone Function Description Sensor Types Interior Delay Arm Night Provides a delay equal to the entry delay when the Motion detector is tripped. This zone can be used in a high-traffic Detector area. 24-Hour Inform When this security zone is tripped, there is never an alarm. Door/Window However, an event is recorded in the history, and the sensor...

  • Page 9: Subscriber Portal

    Welcome to the TouchScreen Subscriber Portal The Subscriber Portal is a web-based tool that allows you to remotely connect to your security system. You can access the Subscriber Portal from a PC or mobile Internet device. Many operations that can be done from the TouchScreen can also be performed from the Subscriber Portal.

  • Page 10: Using The Touchscreen

    TouchScreen User Guide Using the TouchScreen The Technicolor TCA203 TouchScreen is the center of your home security system. This Android-powered device allows you to perform actions such as arming and disarming your security system, monitoring the status of your security sensors, and sending emergency alarms.
  • Page 11 Using the TouchScreen Each button is described in the following table: Figure 2: TouchScreen Device & Home Screen Button Description Home button. Press this button to go to the Home (main) screen in the TouchScreen screen. LED Light Located at the lower left side of the device. The LED changes color based on the system status: Green System disarmed Red System armed...

  • Page 12: Understanding The Screen

    TouchScreen User Guide Understanding the Screen The TouchScreen communicates with your security system. It combines security and home controls on a graphical interface, providing: A real-time view of the system statuses Tools to manage your security system Additional optional applications such as news and weather The first screen displayed is the Home screen.

  • Page 13: Security Status Header

    Using the TouchScreen Security Status Header The Security Status header displays in the upper left hand of the TouchScreen. It tells you whether the system is armed or disarmed and other information. Tap this header to arm or disarm the system. Also, during troubles that would prevent arming (such as a monitored door or window being opened) an announcement replaces the Arm/Disarm status.

  • Page 14: System & Zone Trouble Header

    TouchScreen User Guide System & Zone Trouble Header The System & Zone Trouble header displays in the upper right hand of the TouchScreen. It only displays when there is a connectivity (cellular, broadband, etc.) or power problem with the TouchScreen, when a sensor or device goes down (such as due to a battery failure), or a sensor is being tampered with (such as the cover being opened).
  • Page 15 Using the TouchScreen Tap the text next to the to view help on resolving that trouble (resolution information). Not all troubles have additional resolution information. to mark the trouble as acknowledged . An acknowledged trouble mutes the audible alerts for twelve hours. After that time, the trouble begins the alert again. You must acknowledge it by tapping the OK button again to silence the alerts.
  • Page 16 TouchScreen User Guide Message Cause Resolution Battery Battery for the TouchScreen has Open the battery cover and check the Removed become detached. battery connection. Broadband TouchScreen is not accessing the Restore Internet connectivity as soon as Connection Internet through the local network, possible.
  • Page 17 Using the TouchScreen Message Cause Resolution Sensor Battery The battery in the sensor is getting low. Replace with a battery of the same size and capacity as soon as possible. If you cannot replace the battery immediately, you can choose to acknowledge the problem (tap OK in the Troubles list) for now so you can arm your system.
  • Page 18 TouchScreen User Guide Message Cause Resolution Sensor Tamper Cover of the identified sensor has been Make sure that the sensor cover on the Detected removed. sensor is securely attached to the sensor base. For smoke detectors, ensure the cover is securely in the twist-lock position on the base.

  • Page 19: Content Area

    Using the TouchScreen Message Cause Resolution Tamper Cover of the identified sensor or device Make sure that the sensor cover on the Detected has been removed. sensor is securely attached to the sensor base. For smoke detectors, ensure the cover is securely in the twist-lock position on the base.
  • Page 20 TouchScreen User Guide The TouchScreen provides additional apps when cameras, lighting devices, and thermostats are added to the system. The Home screen displays a maximum of 10 TouchScreen apps at a time. They are like the apps installed on a smart phone. If you have more than 10 apps installed on the TouchScreen, the additional apps are displayed on additional screens.

  • Page 21: Configuring The Touchscreen

    Using the TouchScreen Configuring the TouchScreen You can use the Settings app to access a variety of operations to configure and maintain your security system. Note: You cannot access the Security app if the security system is armed. To access the Settings app: 1.

  • Page 22: Low Power Mode

    TouchScreen User Guide From the Settings app you can do the following: Manage the way sensors are listed in TouchScreen reports and tools (page 49) Manage your cameras (page 51) Test your alarms (page 33) View and test the TouchScreen’s connectivity to the central monitoring stations (page 36) Manage your keypad codes and secret word (page 38) View your account information (page 43) Manage your TouchScreen device settings (page 88)

  • Page 23: Show Security Cameras And Live Video

    Using the TouchScreen The TouchScreen stays awake only enough to continue communicating with the sensors and monitoring for other events. Most non-alarm events are not sent to the system servers or the central monitoring sta- tion, although you can view them in the History (page 49) on the TouchScreen only. The exceptions are the following: Alarms Arming the system...
  • Page 24 TouchScreen User Guide Note: If there is only one camera attached to the security system, the camera view displays live video. 3. Tap an image to view live video from that camera. 4. If the TouchScreen loses connectivity with the camera while displaying live video from it, the fol- lowing message is displayed.

  • Page 25: Managing Your System Security

    Managing Your System Security Managing Your System Security The section describes the important concepts and management operations for your security system. This section explains: The various arming mode options (see page 25) Your system’s protection against Smash & Grab intrusions (see page 27) As described in this section, you can: Arm and disarm your security system (see page 28) Send an Emergency Alarm (see page 32)

  • Page 26: Arm Away Mode

    TouchScreen User Guide In the Armed state and during the Entry Delay period, if the central system loses all connectivity with your TouchScreen, an alarm is immediately sent to the central monitoring station. This prevents an intruder from attempting to stop an alarm by destroying the TouchScreen. See "Understanding Your Protection Against Smash &...

  • Page 27: Arm Night Mode

    Managing Your System Security For the Arm Stay mode, the following Entry/Exit Delay rules apply: When an entry/exit zone is opened, the Entry Delay period sounds an audible beep each second. The system beeps twice per second in the last 10 seconds of the Entry Delay period. The keypad code must be entered during this period to avoid sounding an alarm.

  • Page 28: Arming And Disarming The System

    TouchScreen User Guide Arming and Disarming the System The Security status of your security system is displayed in the Security Status header. The message that the Security Status header displays when the status is “Disarmed”. Tap to arm the system. The message that the Security Status header displays when the status is “Armed”.
  • Page 29 Managing Your System Security Otherwise, the system is automatically armed in Arm Stay mode. There is still an Exit Delay period for the other Arming modes as well, but they do not require that the door open and close during the period. If you open and shut an Entry/Exit door during the Exit Delay and then re-enter the premise, the Exit delay restarts at 120 seconds for Arm Stay and Arm Night or 60 seconds for Arm Away.

  • Page 30: Disarming The System & Understanding What Happens During An Alarm

    TouchScreen User Guide Setting Audible Feedback for the TouchScreen By default, the TouchScreen makes a sound any time you provide input by tapping it. This audible feedback can be disabled. To configure audible feedback: 1. From the Settings app (see "Configuring the TouchScreen"...
  • Page 31 Managing Your System Security 2. The Security app screen displays either the camera associated with the security zone where you entered the premises or the default camera, if no camera is associated with that zone. 3. The TouchScreen beeps audibly once every second, until the last 10 seconds when it beeps twice a second.

  • Page 32: To Disarm The System From The Touchscreen

    TouchScreen User Guide To disarm the system from the TouchScreen: 1. Tap the Security Status header when it is in Armed state. The Security app is displayed with a keypad and the Disarm System tab active. If the sensor that was tripped is associated with a camera, the view from that camera is displayed.

  • Page 33: Testing Your Alarms

    Managing Your System Security The Emergency screen is displayed. 2. Tap Fire to send an alarm for emergency fire assistance. The TouchScreen sounds a repeating, high-pitched chime. Tap Medical to send an alarm for emergency medical assistance. The TouchScreen sounds an audible, repeating, triple beep signal. Tap Police to send an alarm for police assistance.
  • Page 34 TouchScreen User Guide The Alarm Test screen is displayed. 2. To have your test alarms reported to central monitoring, tap Disabled. The button changes to Enabled. Your test alarms will be sent to central monitoring. Note: If the Enabled button is already displayed, tap Enabled to choose to have your test alarms NOT sent to central monitoring.
  • Page 35 Managing Your System Security When the security zones are ready for testing, “Ready to Arm” is displayed under the Arm button. 5. Tap Arm. Your security system is armed in the special Test mode. The Exit Delay is only 10 seconds long. Motion sensors are turned off...

  • Page 36: Managing Connectivity Between The Touchscreen And The Central Monitoring Stations

    TouchScreen User Guide After the end of the Entry Delay period ends, the siren sounds (unless you muted it) and the Entry/Exit zone you faulted is marked with an alarm tag. 8. Fault each additional alarm and ensure that it is marked as alarm. The following table shows the types of tests to perform.

  • Page 37: Viewing Signal Strength

    Managing Your System Security Viewing Signal Strength To view the current signal strength of the TouchScreen’s Wi-Fi connection to your service provider’s modem: 1. From the Settings app (see "Configuring the TouchScreen" on page 21), tap Advanced Settings > Connectivity > Wi-Fi & Cellular Signal Strength. The Wi-Fi and Cellular Signal Strength screen is displayed, graphically displaying the detected signal strength of the Wi-Fi connection to the router and the GPRS/EDGE connection to the cellular network.

  • Page 38: Managing The Passcodes In Your Security System

    TouchScreen User Guide The Connectivity Test screen is displayed. 2. Tap Next to start the test. This can take as little as 30 seconds or as long as four minutes. 3. Tap Return to Menu when the tests have completed. Managing the Passcodes in your Security System Your security system provides the following default keypad codes: Master...
  • Page 39 Managing Your System Security The Manage Keypad Codes screen is displayed. From this screen you can modify your keypad codes or add new ones. To add a new keypad code: 1. From the Manage Keypad Codes screen, tap Add Keycode. The Add Keypad Code screen is displayed.
  • Page 40 TouchScreen User Guide Table 5: Keypad Code Permission Levels Arming Description Level Guest User can arm and disarm the system. User can only arm the system. Only Standard User can create, edit, and delete keypad codes, as well as arm and disarm the system. This level is provided with the system and cannot be added.

  • Page 41: Managing Your Secret Word

    Managing Your System Security To enable and manage your Duress keypad code: 1. From the Settings menu (see "Configuring the TouchScreen" on page 21), tap Security > Manage Keypad Codes The Manage Keypad Codes screen is displayed. From this screen you can modify your duress keypad code or the keypad code name. Managing Your Secret Word When an alarm is sent to a central monitoring station, they will attempt to contact you to verify that a true emergency is occurring.
  • Page 42 TouchScreen User Guide The Get Security Secret Word screen is displayed. 2. Tap Next. The secret word is displayed for editing. 3. To change the secret word, tap the Secret Word field (square area). A keyboard is displayed that enables you to change the secret word. 4.

  • Page 43: View Your Security Account Information

    Managing Your System Security The Set Security Secret Word screen is displayed again. View Your Security Account Information To view your account information: 1. From the Settings app (see "Configuring the TouchScreen" on page 21), tap Advanced Settings > Account Information. The Validate Account Information screen is displayed.

  • Page 44: Managing Devices

    TouchScreen User Guide Managing Devices You can manage the following types of devices from the TouchScreen: Sensors Cameras (page 51) Door locks (page 63) Key fobs (page 70) Lighting devices (page 71) Thermostats (page 76) Wi-Fi repeaters (page 82) Pairing Sensors and Devices The Pairing process depends on the type of device you are pairing.

  • Page 45: Non-Trip To Pair Devices

    Managing Devices Once the device is ready to be Trip to Paired, the icon is displayed and instructs the user to trip the device. Trip the device to complete the process. For example, tap the magnet to a door/window sensor as if the door is being opened and closed.

  • Page 46: Unsupported Devices

    TouchScreen User Guide Unsupported Devices Part of the pairing process includes determining whether a device is supported by your service provider. If the found device is not supported, the icon changes to indicate that it was rejected for pairing. Tap the Unsupported icon to display information about the device. Tap Ok to close the information screen.

  • Page 47: Managing Sensors

    Managing Devices Managing Sensors A maximum of six cameras and 64 security sensors and environmental devices can be used in your system. You can add or delete environmental devices, key fobs and Wi-Fi repoeaters without assistance from a services representative. IMPORTANT: Under some circumstances, it is possible to exceed 64 security sensors and environmental devices, but you should not do it since it could cause your system to...
  • Page 48 TouchScreen User Guide The Arm System tab is displayed. 3. Tap the Turn Zone Off button for the zone to turn off the zone. Tap the Turn Zone On button for the zone to be monitored for alarms. The buttons are toggled between Turn Zone On and Turn Zone Off as you tap them. Note: If some zones are turned off, the Security Status header reports this when the system is disarmed.

  • Page 49: Viewing Your Zone Event History

    Managing Devices Viewing Your Zone Event History When something occurs at a zone, whether or not the system is armed, or the zone is turned off, the security system logs an event. To view the Zone Event History: 1. Tap the Security app on the Home screen. The Arm System tab is displayed.
  • Page 50 TouchScreen User Guide Table 6: Zone Activity Events Icon Description An Open/Closed doorway An Open/Closed window Motion detected / Sensor is ready to detect motion again Motion detected by a camera/Camera is ready to detect motion again...

  • Page 51: Changing The Order That Security Zones Are Listed In The Touchscreen

    Managing Devices Changing the Order that Security Zones are Listed in the TouchScreen If you have a lot of sensors, you might have to scroll down to see them all in screens that manage and report on security zones such as the Arm System tab and the Dashboard tab of the Security app. You can designate more important sensors to always be listed first.
  • Page 52 TouchScreen User Guide Note: The privacy button on the RC8021 camera is not operable with the Icontrol system. Pressing the button does not turn off the camera view remotely or at the TouchScreen. IMPORTANT: The camera images are accessible to the TouchScreen device, Subscriber Portal, and mobile apps.
  • Page 53 Managing Devices Field Description Modifiable? Video Level of video detail captured by the camera Quality Enable On/Off If set to On, the camera LED light is Yes, for some lit or blinks to note whether the brands of camera is communicating with the cameras.
  • Page 54 TouchScreen User Guide 1. Access the details of a camera for editing as described starting on page 52. The Edit a Camera screen is displayed showing a label and a captured image of all the camera views. 2. Tap the Video Quality field to determine the ideal level of video detail to be captured by the device.

  • Page 55: Adding Cameras To The Security System

    Managing Devices 5. Tap the appropriate video quality based (High, Medium, or Low) on the measured speed of the Wi-Fi between the camera and your security network, and tap Next. Adding Cameras to the Security System The TouchScreen supports up to six cameras. A camera is added to the security system by using an Ethernet cable to connect it to the security router.
  • Page 56 TouchScreen User Guide The TouchScreen uploads a binary file multiple times to the system servers to determine the security system’s upload speed. The screen displays the current calculated upload speed. The Upload Speed is used by the system to set the default video quality for the camera. 3.
  • Page 57 Managing Devices The Locating Camera screen is displayed. The system locates the camera that is connected to the TouchScreen’s router with an Ethernet cable, and displays its details. 5. Tap Accept to pair the camera with the TouchScreen. After the system finishes, the Configuring Camera field is marked “Done”. During the Configuring Camera step, the system upgrades the camera firmware if needed.
  • Page 58 TouchScreen User Guide The Edit New Camera screen is displayed. If the camera is motion sensitive, there is an added Motion Sensitivity field. Note: Table 8: Edit New Camera Options Field Description Can Be Modified? Model Model ID for the new camera. The camera manufacturer and model information are sent to the server and logged for inventory reporting and tech support purposes.
  • Page 59 Managing Devices 8. Tap the Video Quality field to modify the level of video detail captured by the device. a. Tap High, Medium or Low. Use a value with a network upload speed that is less than the recommended upload network speed. The Adjust Camera Video Quality screen is displayed.
  • Page 60 TouchScreen User Guide c. Tap Next to return to the Adjust Camera Video Quality screen. d. Tap the appropriate video quality based on the measured speed, and tap Next. 9. Tap Next to return to the Edit New Camera screen. 10.
  • Page 61 Managing Devices 11. Follow the directions on the Camera Wi-Fi Connection Test screen. When you have prepared the camera for Wi-Fi, tap Verify Camera. If the camera can be located, the Verify Camera button will be replaced with a green check mark. 12.
  • Page 62 TouchScreen User Guide Issue Description The camera image is replaced by an icon. In the camera widget on the TouchScreen, an upgrade icon is displayed in place of the thumbnail image while a camera is upgraded.

  • Page 63: Door Locks

    Door Locks Door Locks You can have up to 4 door locks connected to a TouchScreen at a time. Using the Door Lock App To lock or unlock doors: 1. From the Home Screen, tap the Door Locks app. If any door lock is unlocked, the icon shows an open padlock.
  • Page 64 TouchScreen User Guide To add a door lock to the security system: You can add up to 4 door locks to the security system. 1. From the Settings menu, tap Home Devices > Door Locks > Add Door Locks. The Locating Door Lock Devices screen is displayed. 2.
  • Page 65 Door Locks 3. Tap Done when all door locks have been paired. The Door Lock Devices Located screen is displayed. 4. Tap Next. The Configure Door Lock Devices screen is displayed. 5. Tap the door lock to be configured.
  • Page 66 TouchScreen User Guide The Modify Door Lock Device Settings is displayed. 6. Enter a new name for the door lock. Tap Next to complete the edit. Then tap Return to Menu to return to the Door Lock settings screen. To delete a door lock Deleting the door lock resets it to factory defaults.

  • Page 67: Adding Key Fobs To The Security System

    Door Locks A confirmation dialog is displayed. 3. Tap Yes. The TouchScreen deletes the door lock from the security system. Adding Key Fobs to the Security System A key fob is a mobile tool that allows you to arm and disarm your system with the press of a button. A key fob is often attached to a set of keys.
  • Page 68 TouchScreen User Guide When a key fob is found, an icon is displayed for it. 4. Press the star button to pair the found key fob. The key fob is paired with the TouchScreen. 5. Repeat this procedure for each key fob with the TouchScreen. When all the key fobs have been found and paired, tap Stop.
  • Page 69 Door Locks The Edit Key fob screen is displayed. 8. Tap the Key Fob Label to display a keyboard. 9. Enter a name for the key fob. Tap Done. 10. Tap the arrow to enable or disable the panic button.

  • Page 70: Editing Key Fobs

    TouchScreen User Guide 11. Tap Done to return to the Configure Wireless Key Fobs screen 12. After all the key fobs are configured, tap Return to Menu. Editing Key Fobs To edit a key fob 1. From the Settings app, tap Home Devices > Key Fobs. 2.

  • Page 71: Managing Environmental Devices

    Managing Environmental Devices Managing Environmental Devices A maximum of six cameras and 64 sensors and environmental devices (which include lights and thermostats) can be used in your system. You can manage lights and thermostats from the TouchScreen, Subscriber Portal, and mobile app. Using the Lights App Each lighting device has a name assigned to it when it is added and is designated as dimmable or not.

  • Page 72: Managing Lights

    TouchScreen User Guide 3. If the light is dimmable, tap the gear icon to configure the power level. Tap the top rectangle to provide full power to the light. To decrease the power, tap one of the lower rectangles. Each rectangle decreases the power level by 20 percent. Managing Lights You can also perform the following operations: Modify lighting devices (page 72)
  • Page 73 Managing Environmental Devices The details of the selected lighting device are displayed. 3. Tap the Light Name field to display a keyboard screen to change the label of the Lighting device. 4. Tap the Dimmable field to choose (Yes or No) to use the dimming features of the lighting device if available.
  • Page 74 TouchScreen User Guide As lighting devices are found, an icon is displayed for that device. 3. When all the lighting devices are found, tap Done. The system notes the number of devices that were found and paired. 4. Tap Next. The Configure Lighting Devices screen is displayed.
  • Page 75 Managing Environmental Devices 5. Tap the lighting device to be configured. 6. Tap the Light Name field to display a keyboard screen to change the label of the Lighting device. 7. Tap the Dimmable field to choose (Yes or No) to use the dimming features of the lighting device if available.

  • Page 76: Using The Thermostats App

    TouchScreen User Guide Using the Thermostats App You can have up to 4 thermostats connected to a TouchScreen at a time. To control your thermostats: 1. From the Home Screen, tap the Thermostats app. In the Thermostat app, you can set the mode to Cool, Heat, or Off. 2.
  • Page 77 Managing Environmental Devices 3. Toggle the Fan button to turn the blower either on or off. You can use the increment buttons in the Thermostat app on your TouchScreen to change the temperature beyond these settings.

  • Page 78: Managing Thermostats

    TouchScreen User Guide Managing Thermostats You can also perform the following operations: Add a thermostat Modify the thermostat label (page 80) Delete a thermostat (page 81) To add a thermostat Follow the directions provided with your thermostat to put it in pairing mode before beginning this procedure.
  • Page 79 Managing Environmental Devices 3. When all the thermostats are found, tap Done. The system notes the number of devices that were found and paired. 4. Tap Next. The Configure Thermostat Devices screen is displayed. 5. Tap the thermostat to be configured.
  • Page 80 TouchScreen User Guide 6. Tap the Thermostat Name field to display a keyboard screen to change the label of the ther- mostat. 7. Tap Next to complete your modifications. To modify the details of your thermostat: 1. From the Settings app (see "Configuring the TouchScreen"...
  • Page 81 Managing Environmental Devices To remove a thermostat from the TouchScreen: 1. From the Settings app (see "Configuring the TouchScreen" on page 21), tap Home Devices > Thermostats > Delete Thermostat. The Settings screen is displayed showing an icon for each connected thermostat. 2.

  • Page 82: Managing Wi-Fi Repeaters

    TouchScreen User Guide Managing Wi-Fi Repeaters A Wi-Fi repeater extends the range of the Icontrol security router to enable communication between the TouchScreen and other Icontrol Wi-Fi peripheral devices. Currently, cameras are the only supported Wi- Fi devices. Use a RF range extender to increase the range of ZigBee sensors, lights, and other devices. Perform the operations in this section to manage Wi-Fi repeaters: Add a Wi-Fi repeater Delete a Wi-Fi repeater (page 83)
  • Page 83 Managing Wi-Fi Repeaters 2. Follow the directions displayed on the screen. When the repeater has been set up as directed, tap Next. The TouchScreen locates the repeater and updates the repeater's firmware, if necessary. The repeater is also configured to use the same communication channel and have the same SSID as the security router.
  • Page 84 TouchScreen User Guide 2. Tap Next. The TouchScreen deletes the repeater from the security system. To add this router back to the security system, you must reset factory settings as directed by the repeater's doc- umentation.

  • Page 85: Maintaining & Configuring The Touchscreen Device

    Maintaining & Configuring the TouchScreen Device Maintaining & Configuring the TouchScreen Device You can configure the way the TouchScreen device displays your security information. Reboot the TouchScreen Occasionally, a problem might arise that could be solved by rebooting the TouchScreen. To turn the TouchScreen off...
  • Page 86 TouchScreen User Guide Configuring the Screen Brightness Settings To configure the default screen brightness: From the Settings menu (see "Configuring the TouchScreen" on page 21), tap TouchScreen > Screen Configuration > Screen Brightness. A control allows you to set the brightness level from 1-10 (default 10). Configuring Automatic Screen Dimming and Night Mode Dimming You can choose to have the screen dim to a set level after a period of inactivity (this can be used instead of a screensaver or in conjunction with a screen saver).

  • Page 87: Configuring The Screensaver

    Maintaining & Configuring the TouchScreen Device To configure the screen to dim completely during a set time period (Night Mode): Note: When a user touches the screen, it will brighten to its default brightness level. Note: At the set time range, the screen will dim to its lowest setting (1). 21), tap TouchScreen >...

  • Page 88: Configuring The Tones And Volume Levels

    TouchScreen User Guide The Screensaver Configuration screen is displayed. 2. Tap the Start Screensaver arrow buttons to choose the number minutes of inactivity before the TouchScreen will start the screensaver. The options are in five minute increments. The maximum number of minutes is 30 and the least is 5. 3.
  • Page 89 Maintaining & Configuring the TouchScreen Device The Sound Settings Configuration screen is displayed. Red icons(for example for door being opened) designate the sound played when a zone is faulted. Green icons (for example for a door being closed) designate the sound played when a zone is cleared.

  • Page 90: Cleaning The Touchscreen Screen

    TouchScreen User Guide The Volume Settings Configuration screen is displayed. 2. Tap the right and left arrow keys until you reach the appropriate volume level. Cleaning the TouchScreen Screen The TouchScreen can be hard to clean without accidentally pressing buttons; even accidentally arming or disarming the system.
  • Page 91 Maintaining & Configuring the TouchScreen Device The About This TouchScreen screen displayed. Table 12: About This TouchScreen Details Arming Description Mode Version Current firmware version installed on your TouchScreen. Wi-Fi IP Internet Protocol address assigned to your TouchScreen by your router to communicate Address with it wirelessly.
  • Page 92 TouchScreen User Guide Managing TouchScreen Apps The TouchScreen apps are applications that provide additional functionality through the TouchScreen. The Security and Settings apps are required apps. The Cameras, Thermostats, and Lights apps are automatically installed if you have those devices connected to your system. All other apps can be fully managed from the TouchScreen using the Settings app: Select the Security app to view options related to Select the Thermostats...
  • Page 93 Maintaining & Configuring the TouchScreen Device 2. Tap the Up and Down arrows on the scrollbar to reveal additional apps. 3. Tap the app to install and then tap Next. The app to be added is displayed, including a view of the initial screen of the app. 4.
  • Page 94 TouchScreen User Guide 2. Tap the Up and Down arrows on the scrollbar to reveal additional apps. 3. Tap Up to move the app higher in the sequence of displayed apps, or Down to move it lower. If you tap To Top, the app appears first in the list of sortable apps. 4.
  • Page 95 Maintaining & Configuring the TouchScreen Device The app being removed is displayed. 4. Tap Next. 5. The TouchScreen displays the following confirmation: The [name] app has been removed. 6. Tap Next to display the list of installed apps again.

  • Page 96: Appendix A: Touchscreen Installation And Maintenance

    Appendix A: TouchScreen Installation and Maintenance Appendix A: TouchScreen Installation and Maintenance Installing the Technicolor TouchScreen 1. Remove the TouchScreen from its packaging. 2. Use a P1 Phillips screwdriver to remove the (1) screw from the battery cover of the TouchScreen, and detach the cover.
  • Page 97 TouchScreen User Guide 5. Align and connect the battery’s pins to the battery connector so that the wire order is (top-to- bottom) BLACK, BLACK, WHITE, RED, RED. 6. Replace the battery cover and the screw. 7. Place the AC power cable through the holes on the sides of the TouchScreen stand.
  • Page 98 Appendix A: TouchScreen Installation and Maintenance 8. Connect the adapter cable to the back of the TouchScreen. 9. Connect the stand to the back of the TouchScreen. Insert the longest peg into the Tamper Switch hole, which is the top right hole on the back of the TouchScreen. Slide the stand downward until the pegs lock in place.
  • Page 99 TouchScreen User Guide 12. Insert the AC adapter into the bracket as shown. Table 13: AC Power Supply Ratings Rating Value 100 - Voltage 120V Current 0.5A Frequency 60 Hz 13. Remove the center screw from the wall outlet. 14. Plug the TouchScreen’s AC adapter into the TOP plug of the wall outlet, and replace the center screw through the bracket hole.

  • Page 100: Battery Requirements

    Appendix A: TouchScreen Installation and Maintenance After a few seconds, the Installation Welcome screen is displayed on the TouchScreen. Figure 4: Activation: Installation Welcome Screen Note: If the TouchScreen does not display the Installation Welcome screen, you must reset it to factory default.

  • Page 101: Replacing The Battery

    TouchScreen User Guide Replacing the Battery Warning: The rechargeable battery that came with your TouchScreen is only available through your service operator. If your battery needs to be replaced, contact your service operator to arrange for replacement. 1. Disconnect the AC adapter cable from the TouchScreen.

  • Page 102: Recommendations For Sensor Installation And Placement

    Appendix A: TouchScreen Installation and Maintenance Recommendations for Sensor Installation and Placement Door/Window Sensors and Glass Break Detectors Install door/window sensors and/or glass break detectors at every possible location of entry, both upstairs and down. Glass Break Detectors For best detector performance, select a mounting location that is: Within 7.6 m (25 ft) of the protected glass Within clear view of the protected glass On the same wall as the protected glass...
  • Page 103 TouchScreen User Guide Uninsulated walls Heat sources such as fireplaces and heating vents Moving objects such as fans Air conditioning vents Glass furniture Obstructions such as curtains, plants, large furniture, doors Note: Free roaming pets pose special problems for motion detectors. Your installer has been trained to help you configure your installation to address your specific pet needs.

  • Page 104: System Limitations

    Appendix A: TouchScreen Installation and Maintenance System Limitations Your security system is designed to provide continued protection in the case of a temporary loss of power or internet connectivity. Still, no alarm system can guarantee protection from burglary or fire in every case.

  • Page 105: Evacuation Plan

    TouchScreen User Guide Evacuation Plan Develop an emergency evacuation plan for use in the event of fire. Here are some recommendations from the National Fire Protection Association. Make an evacuation plan for how to leave your home in the case of fire or other emergency. Sketch a map of your home that shows all the doors and windows.
  • Page 106 Appendix A: TouchScreen Installation and Maintenance Smoke Detector Installation Recommendations The National Fire Protection Association (NFPA) recommends the following for the number and placement of smoke detectors. Place smoke alarms as follows: In every bedroom, in hallways, and on every level of the premises, including the attic and base- ment.

  • Page 107: Appendix B: Wi-Fi Repeater Placement

    Appendix B: Wi-Fi Repeater Placement Appendix B: Wi-Fi Repeater Placement A Wi-Fi repeater (also called a Wi-Fi range extender) extends the range of the Icontrol security router to enable communication between the TouchScreen and other Icontrol Wi-Fi peripheral devices. Currently, cameras are the only supported Wi-Fi devices.

  • Page 108: Appendix C: Quick Reference Tables

    Appendix C: Quick Reference Tables Appendix C: Quick Reference Tables This section provides tables that list the ranges and default settings for features in your security system. The tables are grouped in the following categories: System & Security settings TouchScreen device settings (110) Table 15: System &...
  • Page 109 TouchScreen User Guide Feature Comments Ranges & Defaults Alarm Transmission Length of time after an alarm sounds for the Default: 30 sec. Delay customer to enter a valid keypad code to prevent Range: Minimum is 15 sec. (aka Abort Window) alarm from being sent to central.
  • Page 110 Appendix C: Quick Reference Tables Feature Comments Ranges & Defaults Communications Test the security system to ensure that it is in proper communication with central monitoring as described in on page 37. Test In Progress The titles of all alarm test process screens begin with Not configurable.

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