Vision VN720 KI-SPORTAGE Owner's Manual page 44

TROUBLESHOOTING
Problems
Navigation
The navigation application will not start.
The device isn't able to find your current
location or the route guidance is disturbed.
The route guidance does not match with
the current road or the map is is wrong.
The navigation system does not show the
shortest way.
On the displayed map
is nothing to see.
Radio
No radiostation was found with the automa-
tic station search.
E-Link
No connection.
No sound.
44
Causes
The software is not compatible with the
device.
The software was not installed on the
device properly.
The license of the installed software or the
useful life has expired.
The included GPS antenna is not or not
correctly connected.
You are in an area with weak or no GPS
signal, such as in a tunnel or on a remote
road.
The navigation software is not up to date.
The navigation software considers many
factors in determining a route, such as the
condition of the roads, traffic rules, one-
way streets, major roads, etc.
The display scale of the map is set too large
or too small.
A brief loss of the GPS signal.
Under PTY a program type is selected,
which is not availabe in the current area.
AF or TA is activated.
Antenna system works improperly
Follow the notes on page 31.
The Android device is not compatible.
No Bluetooth connection.
Remedy
Check the compatibility of software with
Windows CE 6, or get yourself a compatible
version.
Check the settings under Apps - Options
- System and if necessary, correct the
navigation software path.
Contact the software supplier.
Check the GPS antenna connection or get a
new one in case of defect.
Continue driving until the GPS signal is
available again.
Update the software or contact the software
supplier.
Usually the navigation software selects a
route which is a good compromise and
most immediate to the goal.
Change the ratio of the display scale, until
the map is properly displayed.
Continue driving until the GPS signal is
available again.
Select „None" under PTY. Then, the search
for a certain program type is disabled.
Disable the AF and TA function and start the
search again.
Check the plug connection of the original
antenna to the radio or check the car
antenna system
Generally Android should work from version
4.0.3. upwards.
Use another Android device.
Activate Bluetooth and coupling the device.
Note that in an E-LINK coupling, the
Bluetooth audio output connection must
be enabled.