Energy Star GCRH410FWW User Manual

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GCRH410FWW

GE 3.5 Cu. Ft. (I.E.C.)

O7-PPT/AW-03

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Page 1 GCRH410FWW GE 3.5 Cu. Ft. (I.E.C.) O7-PPT/AW-03...
Page 2: Important Safety Notice
IMPORTANT SAFETY NOTICE Warning: This information is intended for use by individuals possessing adequate backgrounds of electrical, electronic and mechanical experience. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use.
Page 3 ACCESSORIES AVAILABLE FOR: GCRH410FWW 134467300 •For use with portable or stationary washers and dryers. •Rack allows dryer to be stacked above washer. NLPWD15 •15" pedestal with drawer for use with GE Front Load laundry (models GCRH410F and PSXH47EF only). mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE.
Page 4 INSTALLATION Remove the following from the back panel of the washer: POWER CORD 4 packaging bolts, 2 packaging springs, REMOVE TWO 2 washers, UPPER BOLTS, 2 metal “P” clamps, ‘P’ CLAMPS, 4 screws, AND SPRINGS. 1 packaging brace. REMOVE LOWER Remove the 4 transport plugs from the literature pack and install BOLTS AND them in the corresponding holes in the back panel of the washer.
Page 5 TECH SHEET LOCATION On the lefthand bodyside behind the front access panel. mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE. July 2006...
Page 6: Quick Reference Sheet
QUICK REFERENCE SHEET Component resistance chart Resistance Ω @ 77° F (25° C) Electrical component 800 ± 7% Dispenser valve solenoids 1325 ± 10% Door lock solenoid Pump motor 12 ± 7% NTC Thermistor 50K ± 2% M1 TO M2 5.3 ±...
Page 7: Cycle Selection
CYCLE SELECTION Heavy This cycle provides 16 minutes of reversing tumble wash action for heavily soiled regular items, followed by 3 rinses plus an automatic extra rinse and a final spin. Hot water is recommended to remove heavy soil and most stains. Heavy Soil/Stain and Extra Spin are available options.
Page 8 CYCLE SELECTION (cont.) Sport This cycle is designed for small loads of lightweight, synthetic apparel worn for working out, running, swimming, cycling, tennis and similar activities when removal of light soil and perspiration are important. Items will tumble occasionally as they soak for 10 minutes. Reversing tumble wash action will continue for 6 minutes followed by 3 rinses and a final spin.
Page 9 CYCLE SELECTION (cont.) Soak Use this cycle to soak heavily soiled and stained items before washing. Only cold water is available with this cycle because warmer water may set some stains. Add half the detergent dose and a detergent booster, if desired, to the detergent compartment. Six minutes of regular reversing tumble wash action are followed by 30 minutes of occasional tumbling as the load soaks.
Page 10 ERROR CODE CHART If the washer stops, an error code flashes and the signal beeps periodically, press Pause Cancel. Consult the error code chart below or the “Avoid Service Checklist” in the owner guide for the possible cause and solution. Make correction, then select a cycle and press START. Beeps Error Possible causes...
Page 11 ERROR CODE CHART (cont.) Beeps Error Possible causes Solutions Drum overfilled Inlet valve, pressure switch or control Do not open door. Select Drain/Spin to board failure. remove the water. Restart cycle. Door open Washer will not operate if the door is Close washer door.
Page 12 PROBLEMS / SOLUTIONS Washer won’t spin. • Dispenser drawer is not completely closed. Close dispenser drawer. Wash load too wet after spin. • Load is too small. Add 1 or 2 similar items to help balance the load. • Load is out of balance. Rearrange load to allow proper spinning. •...
Page 13: Diagnostic Test
DIAGNOSTIC TEST: The diagnostic test is performed by using the Program Knob. To START THE TEST: Turn the Program Knob to START position, Drain/Spin. Press Pause/Cancel to turn off LED's. Within 5 seconds, press and hold the Option and Pause Cancel buttons until LED's start sequentially chasing, then release buttons.
Page 14 DIAGNOSTIC TEST (cont.) Turn the program knob (4) clicks from the START position. The door lock solenoid will activate. Turn the program knob (5) clicks from the START position. The door lock solenoid will deactivate and the loading door can be opened. Turn the program knob (6) clicks from the START position.
Page 15 DIAGNOSTIC TEST (cont.) 10. Turn the program knob (9) clicks from the START position. The control will signal the last error code. See Troubleshooting Section, for details on properly identifying the error code on non-digital display models. Exiting Diagnostic Mode There are two options for exiting the diagnostic test mode and returning the washer to normal operation: a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR...
Page 16 DIAGNOSTIC TEST (cont.) If a situation arises where you cannot exit the diagnostic mode as described above and the bank of 5 LED’s on the right end remain ON regardless of Program Knob position, a combination of pushed buttons caused the control to enter a special factory test mode.
Page 17: Troubleshooting
TROUBLESHOOTING The electronic controls of the 3.0 Cu. Ft. horizontal axis washers have self diagnostics codes built in that cover most products failures. The control signals the failure code by flashing the five indicator lights of Door Lock, Wash, Rinse, Final Spin and Control for the first number or letter after the E and the START indicator light for the second number or letter after the E.
Page 18 TROUBLESHOOTING (cont.) To recall an error code: • wake the machine by pressing any button, • wait 5 seconds, • Press and hold the START and Pause Cancel buttons simultaneously. • All LED's will go blank and after a few seconds the control will signal the stored code using audible beeps and blinking LED's.
Page 19 TROUBLESHOOTING (cont.) A two-second pause between repeats affords you the ability to make accurate counts to identify the correct error codes. The five indicator lights of Door Lock, Wash, Rinse, Final Spin and Control will flash the number of times for the first digit of the code and the START indicator light will flash the number of times for the second digit.
Page 20 TROUBLESHOOTING (cont.) Examples: Identifying Error Codes The following LED Flashes and Beeps signal E41 (Error code 41 ) Door Open COUNT>>>>>> 5 Vertical LED Flashes 1st Code Digit START LED Flashes X 2nd Code Digit The following LED Flashes and Beeps signal EF1 (Error code F1 ) Clogged Pump COUNT>>>>>>...
Page 21: Failure Code Chart
FAILURE CODE CHART Failure code Fault condition Check Fill time too long. Refer to test (1). Water leak in tub or air leak in air bell. Refer to test (2). Reed switch. Refer to test (3). Water not pumping out fast enough. Refer to test (4).
Page 22 FAILURE CODE CHART (cont.) Failure code Fault condition Check High current on motor phase. Refer to test (11) No tacho signal for 3 seconds. Refer to test (12) High temperature on heat sink. Replace the speed control board. High temperature on heat sink. Replace the speed control board.
Page 23 TEST Test Check Correction Test 1: 1. Is the incoming water flow normal? Yes. Go to step (4). No. Go to step (2). 2. Are the incoming water faucets turned on? No. Turn water faucets on. Yes. Go to step (3). 3.
Page 24 TEST (cont.) Test Check Correction Test 2: 2. Is there an air leak in the air bell system? Yes. Correct the air leak problem. No. Go to step (3-4). 3. Good models, check the pressure switch. Defective. Replace the pressure switch. Good.
Page 25 TEST (cont.) Test Check Correction Test 5: Inspect the wiring between the pressure sensor and Defective wiring. Correct wiring. the control board. Good wiring. Replace the pressure sensor. If this does not correct the problem, replace the control board. Test 6 1.
Page 26 TEST (cont.) Test Check Correction Test 9: 1. Remove the door lock assembly and Shorted or open. Defective door lock assembly. measure the resistance of the PTC. Reads around 1500 Ohms. Defective control board. Test 10 1. Disconnect the plug from the drive motor and If the reading is between 105 &...
Page 27 SCHEMATIC mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE. July 2006...
Page 28: Pressure Switch
PRESSURE SWITCH The pressure switch, mounted to the right side panel under the top of the washer, controls the water level in the washer. The pressure switch is made up of a single pole double throw switch, but only contacts 1 and 2 are used.
Page 29: Door Switch Assembly
DOOR SWITCH ASSEMBLY The door switch assembly, located behind the front panel, is a safety feature that prevents the washer from operating when the door is open and locks the door in the spin cycle. The door lock assembly is made up of a coil, door switch, switch actuator, locking fork, wax motor, auxiliary switch and spin lock arm.
Page 30: Water Temperature
WATER TEMPERATURE When the TEMP switch is set to Hot/Cold, in the wash cycle the hot solenoid is activated and the Bleach solenoid is activated, for all except the last fill, in rinse. For the last rinse fill, the wash and bleach solenoids are activated. When the TEMP switch is set to Warm/Cold, in the wash cycle, the hot and wash solenoids are activated and the Bleach solenoid is activated, for all except the last fill, in rinse.
Page 31: Drain Pump
DRAIN PUMP The drain pump is mounted to the bottom plate of the washer behind the access panel. It operates on 120 VAC and is controlled by the control board and pressure switch. The pump out specifications of the drain pump vary from 13 G.P.M with a 2 foot standpipe height to 8 G.P.M. with a 8 foot standpipe height.
Page 32 SPEED CONTROL The speed control board is mounted to the bottom plate of the washer in the left rear corner of the washer. The speed control board controls the following operations: Note: The control board is mounted in the console. The speed control board is mounted in the left rear corner of the washer.
Page 33: Disassembling The Door
DISASSEMBLING THE DOOR To remove the outer door panel, separate the two panels on the hinge side and slide the outer panel toward the door strike side to disengage the inner panel from the outer panel flange. Remove the outer glass (some models) by removing the door strike and the (4) screws holding the outer glass to the inner panel...
Page 34 DISASSEMBLING THE DOOR (cont.) The inner glass is held in place by (5) molded tabs in the rear door cover. To remove the glass, grab the edge of the cover by the tab and twist it away from the glass. Remove the (4) screw holding the hinge to the door and front panel.
Page 35 DOOR BOOT Using needle nose pliers, start where the spring and wire are connected at the bottom of the bellows and pull the wire out of the groove of the bellows. Pull the bellows off of the lip of the front panel. Removing the door safety switch: Release the bellows from the front panel.
Page 36: Removing The Pressure Switch
REMOVING THE PRESSURE SWITCH Remove the (2) screws from the rear of the top, slide the top back and lift it off. Remove the top panel. Unplug the wires from the pressure switch. Turn the pressure switch one quarter turn and pull it out to release it from the side panel.
Page 37: Control Panel
CONTROL PANEL Remove the (2) screws, one Remove the (3) screws Release the tab that on each end, holding the behind the detergent is spread open by console to the top of the side drawer panel. the left hand screw, panels.
Page 38 CONTROL PANEL (cont.) Release the (3) Removing the reed Removing the water locking tabs at top switch: temperature selector rear edge of the knob: Release the console. console and roll the To remove the water console forward. Unplug the reed switch temperature selector harness from the control knob, pull the knob...
Page 39 CONTROL PANEL (cont.) Removing the console: Remove the water Release the locking temperature knob and tabs and lift the Release the console. the console. control from the Tag each plug with the jack console. number, then disconnect the electrical harness from the Lay the console on a electronic control, release the soft flat surface and...
Page 40 CONTROL PANEL (cont.) Removing the water temperature selector Squeeze the rim of shaft the selector knob shaft with pliers and Set the water temperature pull the knob out the selector knob to the front. Cold/Cold position and remove the electronic control.
Page 41 CONTROL PANEL (cont.) Note: Do not use a screwdriver to pry the dial off because it will scratch the dial. Remove the cycle selector dial. Removing the selector dial Release the shaft lock by expanding Remove the electronic control. one of the side slots with a screwdriver and pull on the knob.
Page 42 CONTROL PANEL (cont.) Release the console and remove the front Removing the programming access panel. buttons and springs Release the bellows from the front panel Remove the electronic control. and remove the (2) screws holding the Lift the buttons and springs out of door safety switch assembly to the front the console.
Page 43: Removing The Front Panel
REMOVING THE FRONT PANEL Remove the (3) Remove the (2) Lift up on the front screws holding the 5/16” hex head panel to disengage it front panel to the screws holding the from the (2) pins, one front console bottom of the front in each side panel, mounting brace and panel to the side...
Page 44 REMOVING THE CONSOLE MOUNTING BRACE Remove the console and front Release the (2) tabs on the panel. dispenser drawer housing, one on each side, and pull the brace Release the wiring harness from the forward. back of the brace. Remove the (6) screws, one at the top and two in the front on each side, holding the brace to the side panels.
Page 45: Removing The Bellows (Door Boot)
REMOVING THE BELLOWS (door boot) Remove the front A groove in the rear panel. of the bellows is placed over the lip Release the hose of the outer tub and clamp and remove held in place by a the advanced rinsing spring loop.
Page 46 REMOVING THE BELLOWS (door boot) (cont.) There is a tab and Remove the bellows by Reinstalling or replacing an arrow on the placing your hand under the bellows: top of the tub lip the bellows at the top of the use liquid dishwasher and a slot in the opening and lift up while...
Page 47 REMOVING THE BELLOWS (door boot) (cont.) Place the slot over Work your way Using your thumb, start the tab and while about one third way on the other side of the holding the bellows in around the tub, top tab and force the place with one hand, then pull in on the bellows on in the other...
Page 48 REMOVING THE BELLOWS (door boot) (cont.) To install the spring, fold Place the spring in the Pull the spring with one the front of the bellows groove at the top of hand while working it back into the tub. the bellows and into the groove with the wedge a round object, other.
Page 49: Removing The Weight Ring
REMOVING THE WEIGHT RING The water inlet and overflow/vent tube grommets: Note: The water inlet and overflow/vent tube grommets are connected for ease of installing during manufacturing and can be separated by cutting the thin wall joint section for removal in the field. Remove the top panel and cut the thin wall joint section between the water inlet and the overflow/vent tube grommet .
Page 50: Removing The Water Inlet Grommet
REMOVING THE WATER INLET GROMMET 1. Remove the top panel and cut the thin wall 2. Using a small common screw driver, release joint section between the water inlet and the the (8) locking tabs around the water inlet overflow/vent tube grommet . tubes while pushing on the grommet rim from inside the washer.
Page 51: Removing The Overflow/Vent Tube Grommet
REMOVING THE OVERFLOW/VENT TUBE GROMMET 1. Remove the top panel and cut the thin wall Removing the overflow/vent tube joint section between the water inlet and the 1. Remove the top panel and remove the overflow/vent tube grommet. overflow/vent grommet. 2.
Page 52 REMOVING THE OVERFLOW/VENT TUBE GROMMET (cont.) 2. Turn the tube counter clockwise about a 3. Push the front of the tube down and forward 1/16 of a turn to unlock the tube. Pull the toward the water inlet valve assembly until the tube back to disengage it from the detergent tube clears the rear panel.
Page 53 REMOVING THE OVERFLOW/VENT TUBE GROMMET (cont.) 4. Drop the rear of the tube down, slide the tube back and lift the tube out. mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE. July 2006...
Page 54: Removing The Suspension Springs
REMOVING THE SUSPENSION SPRINGS 1. Remove the top panel. 2. It is necessary to hook the top of the spring, raise it about 1” to release the top hook from center brace flange, then allow it to drop about 6” to relieve the spring pressure and then unhook the other end of the spring from the tub.
Page 55: Removing The Top Center Brace
REMOVING THE TOP CENTER BRACE 1. Remove the top panel. 2. Release the tub springs and slide the water valve assembly back. 3. Remove the (4) screws, two on each end, and the (2) screws holding the detergent dispenser housing to the brace. 4.
Page 56: Removing The Detergent Cavity Assembly
REMOVING THE DETERGENT CAVITY ASSEMBLY 1. Remove the drawer and the top panel. 2. Disconnect the water valve assembly and the overflow/vent tube and slide them back. 3. Release the wiring harness from the side of the housing. 4. Disconnect the detergent dispenser outlet hose.
Page 57 REMOVING THE DETERGENT CAVITY ASSEMBLY (cont.) 8. Slide the housing back until the tabs of the 6. Remove the (2) screws holding the center cross bar release and the housing drops housing to the console panel. down. 7. Release the (2) tabs, one on each side, locking the housing to the console mounting panel.
Page 58 REMOVING THE DETERGENT CAVITY ASSEMBLY (cont.) 10. Push down on the tub and remove the front of the housing toward the center of the washer. Work the housing out from under the center brace and lift the housing out. mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE. July 2006...
Page 59: Removing The Detergent Dispenser Outlet Hose
REMOVING THE DETERGENT DISPENSER OUTLET HOSE 1. Remove the top panel. 2. Release the overflow/vent tube and slide it back. 3. Loosen the (2) clamps, one on each end, and slide the hose off. Removing the siphon break hose 1. Remove the top panel. 2.
Page 60: Removing The Drain Sump
REMOVING THE DRAIN SUMP 1. Remove the front access panel. 2. Loosen the clamp at the tub. 3. Release the clamp at the pump. 4. Slide the hose off the tub and pump to remove the sump. mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE. July 2006...
Page 61: Removing The Hose Between The Drain Sump And The Drain Hose Coupler
REMOVING THE HOSE BETWEEN THE DRAIN SUMP AND THE DRAIN HOSE COUPLER 1. Remove the top panel and the front access panel. Note: There will be water in the pump and hose. 2. Release the clamp and slide the hose off the drain pump.
Page 62: Removing The External Drain Hose
REMOVING THE EXTERNAL DRAIN HOSE Release the clamp and pull the hose off the coupler. Removing the drain hose coupler 1. Remove the top panel. 2. Disconnect the (2) drain hoses and the siphon break hose. 3. Remove the screw holding the coupler to the rear panel.
Page 63: Removing The Rear Access Panel
REMOVING THE REAR ACCESS PANEL Remove the (6) screws holding the rear access panel to the washer’s rear panel and lift the access panel off. Drive belt: The drive belt (6 rib flat Poly-V) is used to transmit power from the motor pulley to the tub.
Page 64: Removing The Large Pulley
REMOVING THE LARGE PULLEY Remove the rear access panel and the belt. Using a #6 mm Allen wrench remove the bolt in the center of the pulley by holding the pulley and turning the bolt counter clockwise. Work the pulley back and forth to remove it from the shaft. mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE.
Page 65: Removing The Drive Motor
REMOVING THE DRIVE MOTOR 1. Remove the rear access panel and the belt. 2. Unplug the electrical plug and the ground wire from the motor. 3. Using a 5/16” socket remove the (4) bolts, two in the front and two in the rear, that hold the motor to the outer tub.
Page 66: Removing The Speed Control Board Assembly
REMOVING THE SPEED CONTROL BOARD ASSEMBLY Remove the front and rear access panels. Unplug the (2) terminal plugs from the lower front. Disconnect the wire harness and release the spring loaded locking tab on the side of the control board housing. Lift the side of the housing up, slide the assembly to the rear to disengage the front tab and lift the assembly away from the washer base.
Page 67 REMOVING THE SPEED CONTROL BOARD ASSEMBLY (cont.) 4. From the front of the washer, tip the bottom of the assembly toward the motor and slide the assembly out between the shock absorber and the motor. 5. Release the latch on each end of the speed control housing and raise the top flap.
Page 68 REMOVING THE SPEED CONTROL BOARD ASSEMBLY (cont.) 6. Unplug the (2) plugs and the ground wire and remove the speed control assembly from the washer. 7. To remove the control board from the housing, release the latch on each end at the top and lift the back open.
Page 69 REMOVING THE SPEED CONTROL BOARD ASSEMBLY (cont.) 8. Lift the control board out. mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE. July 2006...
Page 70: Removing The Right Hand Air Shock Absorber
REMOVING THE RIGHT HAND AIR SHOCK ABSORBER 1. Remove the front access panel. 2. Remove the air shock securement pins depressing the locking tab while pulling the pins to remove it. This procedure is much easier if a deep 1/2", 6 point socket (or 13 millimeter, 6 point) is used to compress the locking tab of the plastic pin.
Page 71: Removing The Air Bell
REMOVING THE AIR BELL 1. Remove the (2) hoses, one from each end. 2. Release the rivet holding the air bell to the outer tub. NOTE: Seal the air connecting tube to the air bell and the air bell to the sump hose using waterproof glue.
Page 72: Removing The Tub Assembly
REMOVING THE TUB ASSEMBLY 1. Disconnect the washer from the hot and cold water hoses. 2. Remove the top panel, the console, the front and rear access panels and the front panel. 3. Disconnect the advance rinsing technology hose from the bellows, the detergent outlet and the siphon break hoses from the outer tub.
Page 73 REMOVING THE TUB ASSEMBLY (cont.) 9. Remove the top pins from the shock absorbers and push the shock absorbers against the cabinet. 10. Place something down to protect the floor, carefully turn the washer on it’s face and release the springs. mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE.
Page 74 REMOVING THE TUB ASSEMBLY (cont.) 11. Lift the cabinet off of the tub. 12. Turn the tub over and remove the (23) screws holding the two halves of the tub together. mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE. July 2006...
Page 75 REMOVING THE TUB ASSEMBLY (cont.) 13. Lift the front half of the tub off the assembly. 14. Reverse the procedure to reassemble using the illustration below to show the outer tub screw tightening sequence. CAUTION: Use caution in handling the spin basket. The outer surface is very sharp! 15.
Page 76 REMOVING THE TUB ASSEMBLY (cont.) Note: The bearing, the water seal and the gasket between the two tubs come as part of the rear half of the outer tub. If the water seal or the bearing fail, inspect and if necessary, dress the shaft of the spin basket with a file.
Page 77: Spin Basket Vanes
SPIN BASKET VANES There are three plastic vanes mounted to the spin basket to aid in the washing action during the wash cycle. Each vane has (6) tabs that slide into (6) slots in the spin basket. Each vane is locked in place by (4) tabs pressed out of the spin basket.
Page 78: Removing The Spin Basket Vanes
REMOVING THE SPIN BASKET VANES 1. Open the washer’s loading door. 2. Insert a small shaft common screwdriver into the hole in the top of the vane behind the divided space and push the (4) locking tabs open. 3. Slide the vane toward the door opening to release the (6) tabs and push on the side of the vane to remove.
Page 79 CAUTION - SHARP EDGES REMEMBER . . . WEAR YOUR CUT-RESISTANT GLOVES NEW GLOVES HERE ARE THE PARTS NUMBERS SGWSSGLC13D-S (GLOVES SMALL) SGWSSGLC13D-M (GLOVES MEDIUM) SGWSSGLC13D-L (GLOVES LARGE) mabe CONFIDENTIAL AND PROPRIETARY INFORMATION-NOT FOR PUBLIC DISCLOSURE. July 2006...