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PhotoVu Digital Picture Frame
Service & Repair Guide
PhotoVu, LLC
2450 Central Ave, #G1
Boulder, CO 80301 USA
www.photovu.com/support
Version: 1.0

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Summary of Contents for PhotoVu G1 Series 1740

  • Page 1 PhotoVu Digital Picture Frame Service & Repair Guide PhotoVu, LLC 2450 Central Ave, #G1 Boulder, CO 80301 USA www.photovu.com/support Version: 1.0...
  • Page 2: Table Of Contents

    Table of Contents Getting Started............................3   Determine Your Generation of PhotoVu Model................... 3   Generation One (G1) ........................... 3   Generation Two (G2) ........................... 3   Generation Three (G3) ........................3   Removing the Picture Frame........................3   Removing the Matboard..........................
  • Page 3: Getting Started

    Getting Started We have created this Service & Repair Guide to assist you with the servicing of your PhotoVu. This guide is designed to help you disassemble the PhotoVu for repair. Once the internal parts are accessible, advanced computer troubleshooting skills will be required to diagnose and repair the issue.
  • Page 4: Removing The Matboard

    This step requires use of a #1 Phillips head screwdriver. G3 Units Only This step only applies to G3 units. Turn the PhotoVu face down. You will see 8 screws, 2 on each side, which hold the faceplate in place. Use the screwdriver and remove all screws.
  • Page 5: Removing The Rivets

    This is very important as each rivet has two pieces, one of which will drop into the enclosure of the PhotoVu when you drill it out. Use the handheld electric drill and a 3/16” bit. The goal is to remove the top part of the rivet.
  • Page 6: Removing The Lcd Panel

    G3 Units G3 units have four rivets, all are located on the rear enclosure. Use the handheld electric drill and a 1/8” bit. The goal is to remove the top part of the rivet. This DOES NOT require a lot of pressure. Drill the middle of each rivet. The top piece of the rivet should come loose.
  • Page 7: Troubleshooting The Problem

    Remove all rivets and clean out the inside of the enclosure! All PhotoVu models have a motherboard and LCD subsystem. The connection between the two subsystems is made at the VGA cable. When you separate this, you can test each subsystem independently.
  • Page 8: Reassembly Notes

    Motherboard, RAM, Power Supplies, Hard Drive, Wireless Card • VIA LN10000: http://www.logicsupply.com/products/ln10000eg RAM: Generally available at many computer resellers. Power Supplies: http://www.logicsupply.com/categories/power_supplies/ac_adapters http://www.mini-box.com/DC-DC IDE Hard Drive: http://ec.transcendusa.com/product/product_memory.asp?Cid=59&indexnum=4 Wireless Card: Edimax EW-7318UG G3 Units LCD Panel, Supporting Cards, Cables • No available suppliers. Motherboard, RAM, Power Supplies •...
  • Page 9: Matboard Dimensions

    Matboard Dimensions If your matboard is unusable due to the removal process, a number of PhotoVu matboard templates are available under the Support, File Downloads, Wizard Templates section of the web site. Most retail frame shops use Wizard computerized mat cutters.

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