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Millenium star TSP100 Installation Manual

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Star TSP100 Receipt Printer
Installation Guide
Version 1.2
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Summary of Contents for Millenium star TSP100

  • Page 1 Star TSP100 Receipt Printer Installation Guide Version 1.2...
  • Page 2 Copyright Information © 2016 Millennium Systems International. All rights reserved. Every effort has been made to ensure that the information in this guide is accurate. Millennium Systems International assumes no responsibility or liability for any errors or inaccuracies with the informational content in this guide.
  • Page 3 Using This Guide This guide explains how to install the Star TSP100 receipt printer for use with Millennium.

  • Page 4: Table Of Contents

    Contents Overview ............................... 1 Step 1 - Basic Installation & Configuration ....................2 1.1 - Change Windows Settings......................... 2 1.2 - Install the Receipt Printer Software ....................14 1.3 - Configure the Receipt Printer Software ..................30 1.4 - Configure Millennium ........................32 Step 2 - Advanced Configuration ........................

  • Page 5: Overview

    Note: You must assemble the receipt printer using the manufacturer's instructions before starting the installation. Complete the following steps to install the Star TSP100 receipt printer. Step 1 - Basic Installation & Configuration The first step is to install and configure the receipt printer to work with Millennium.

  • Page 6: Step 1 - Basic Installation & Configuration

    Step 1 - Basic Installation & Configuration Step 1 - Basic Installation & Configuration 1.1 - Change Windows Settings The first step is to change settings in Windows. Note: If you are installing the receipt printer on a Mac, you need to complete this step in the Windows operating system.
  • Page 7 Step 1 - Basic Installation & Configuration 7. Select Turn on DEP for essential Windows programs and services only. 8. Click OK until the System Properties window closes. 9. Right-click on the Windows desktop and select Personalize. The Personalization screen displays. 10.
  • Page 8 Step 1 - Basic Installation & Configuration Windows 7 1. Access Windows with an administrator account. 2. Click Start, type "sysdm.cpl", and press Enter. The System Properties window displays. 3. Click the Advanced tab. 4. Click Settings in the Performance section. The Performance Options window displays.
  • Page 9 Step 1 - Basic Installation & Configuration 8. Click Start, type "uac", and press Enter. The User Account Control Settings window displays. 9. Move the slider to Never notify. 10. Click OK. 11. Restart the computer. 12. Refer to page 14 to proceed with the next step of the installation.
  • Page 10 Step 1 - Basic Installation & Configuration Windows 8 1. Access Windows with an administrator account. 2. On the Start screen, type "sysdm.cpl" and press Enter. The System Properties window displays. 3. Click the Advanced tab. 4. Click Settings in the Performance section. The Performance Options window displays.
  • Page 11 Step 1 - Basic Installation & Configuration 6. Select Turn on DEP for essential Windows programs and services only. 7. Click OK until the System Properties window closes. 8. On the Start screen, type "uac" and click Settings. 9. Click Change User Account Control settings. The User Account Control Settings window displays.
  • Page 12 Step 1 - Basic Installation & Configuration 10. Move the slider to Never notify. 11. Click OK. 12. On the Start screen, type "cmd".
  • Page 13 Step 1 - Basic Installation & Configuration 13. Right-click on the Command Prompt app and select Run as administrator. The Command Prompt displays. 14. Type "net user administrator /active:yes" and press Enter.
  • Page 14 Step 1 - Basic Installation & Configuration 15. On the Start screen, type "control panel" and press Enter. The Control Panel displays. 16. Click User Accounts. 17. Click Manage another account. 18. Click the Administrator account. 19. Click Change the password. 20.
  • Page 15 Step 1 - Basic Installation & Configuration Windows 8 Pro/Enterprise 1. Access Windows with an administrator account. 2. On the Start screen, type "sysdm.cpl" and press Enter. The System Properties window displays. 3. Click the Advanced tab. 4. Click Settings in the Performance section. The Performance Options window displays.
  • Page 16 Step 1 - Basic Installation & Configuration 6. Select Turn on DEP for essential Windows programs and services only. 7. Click OK until the System Properties window closes. 8. On the Start screen, type "secpol.msc" and press Enter. The Local Security Policy window displays. 9.
  • Page 17 Step 1 - Basic Installation & Configuration 10. Scroll down to the end of the list and double-click the User Account Control: Run all administrators in Admin Approval Mode policy. The User Account Control window displays. 11. Select Disabled. 12. Click OK. 13.

  • Page 18: Install The Receipt Printer Software

    Step 1 - Basic Installation & Configuration 1.2 - Install the Receipt Printer Software The next step is to install the receipt printer software. Note: You must install the receipt printer software on the computer where you intend to use the receipt printer.
  • Page 19 Step 1 - Basic Installation & Configuration 8. Click Install. Tip: Click Install this driver software anyway if the Windows Security window displays. The InstallShield Wizard Completed screen displays once the installation finishes. 9. Click Finish. 10. Select one of the following options: ...
  • Page 20 Step 1 - Basic Installation & Configuration 64-bit Operating System 1. Complete one of the following:  If you are not using the basic edition of Windows 8, access Windows with an administrator account.  If you are using the basic edition of Windows 8, access Windows with the Administrator account. 2.
  • Page 21 Step 1 - Basic Installation & Configuration 32-bit Operating System (Boot Camp) 1. Restart the computer and hold down the Option key until the disk icons display. 2. Select the disk with the Windows operating system and click the arrow below the icon. 3.
  • Page 22 Step 1 - Basic Installation & Configuration 13. Select one of the following options:  If you are using Windows 7 or Windows 8, proceed to Step 14.  If you are not using Windows 7 or Windows 8, proceed to Step 16. 14.
  • Page 23 Step 1 - Basic Installation & Configuration 4. Complete one of the following:  If you are not using the basic edition of Windows 8, access Windows with an administrator account.  If you are using the basic edition of Windows 8, access Windows with the Administrator account. 5.
  • Page 24 Step 1 - Basic Installation & Configuration 16. Access Parallels Desktop for Mac and select Devices > USB. A list of USB devices displays and a check mark should display next to the receipt printer. 17. Select Devices > USB > Configure. The Hardware Configuration screen displays.
  • Page 25 Step 1 - Basic Installation & Configuration 32-bit Operating System (VMware Fusion) 1. Open VMware Fusion. 2. Connect the receipt printer to an AC outlet and press the Power switch on the side of the receipt printer, and then connect the receipt printer to a USB port on the computer. Important: You must connect the receipt printer to a USB port on the computer and not to a USB hub connected to the computer.
  • Page 26 Step 1 - Basic Installation & Configuration 6. Click Connect to Windows. 7. Close the Settings window. 8. Complete one of the following:  If you are not using the basic edition of Windows 8, access Windows with an administrator account. ...
  • Page 27 Step 1 - Basic Installation & Configuration 18. Move back to the Installation screen that displayed when you inserted the installation CD and click Windows 7 32 bit PATCH. The Command window displays and the patch file installs. The "Press any key to continue" message displays once the installation finishes.
  • Page 28 Step 1 - Basic Installation & Configuration 10. Click Install. Tip: Click Install this driver software anyway if the Windows Security window displays. The InstallShield Wizard Completed screen displays once the installation finishes. 11. Click Finish. 12. Restart the computer. 13.
  • Page 29 Step 1 - Basic Installation & Configuration 5. Open a web browser and access the following site: http://downloads.millenniumsi.com/installsets/tsp100/Setup_for_WinXP_Vista_7_x64_ver55.exe 6. Download and run the file. The installation wizard displays. 7. Click Next. The Customer Information screen displays. 8. Type your details and click Next. The Setup Type screen displays.
  • Page 30 Step 1 - Basic Installation & Configuration 13. Select Devices > USB > Configure. The Hardware Configuration screen displays. Tip: If a check mark did not display next to the receipt printer, select the receipt printer and select Connected. 14. Click the lock in the bottom right corner of the screen and click OK. 15.
  • Page 31 Step 1 - Basic Installation & Configuration 64-bit Operating System (VMware Fusion) 1. Open VMware Fusion. 2. Connect the receipt printer to an AC outlet and press the Power switch on the side of the receipt printer, and then connect the receipt printer to a USB port on the computer. Important: You must connect the receipt printer to a USB port on the computer and not a USB hub connected to the computer.
  • Page 32 Step 1 - Basic Installation & Configuration 5. Select the check box next to the receipt printer and select "Connect to Windows" in the Plug In Action field. A notification displays asking if you want to connect the printer. 6. Click Connect to Windows. 7.
  • Page 33 Step 1 - Basic Installation & Configuration 14. Click Install. Tip: Click Install this driver software anyway if the Windows Security window displays. The InstallShield Wizard Completed screen displays once the installation finishes. 15. Click Finish. 16. Restart the computer. 17.

  • Page 34: Configure The Receipt Printer Software

    Step 1 - Basic Installation & Configuration 1.3 - Configure the Receipt Printer Software The next step is to configure the receipt printer software. Notes:  You must complete this step on the computer where you installed the receipt printer software. ...
  • Page 35 Step 1 - Basic Installation & Configuration 9. In the Serial Port Emulator Service section, select "Automatic" in the Startup Type field. 10. Click Apply Changes. In the Serial Port Emulator Service, click Start. 11. In the Virtual Serial Port Name section, select COM4 and click Check Health. The Check Health message displays and a test receipt prints.

  • Page 36: Configure Millennium

    Step 1 - Basic Installation & Configuration 1.4 - Configure Millennium The next step is to configure the receipt printer settings in Millennium. Note: You must complete this step in Millennium on the computer where you installed the receipt printer software. 1.
  • Page 37 Step 1 - Basic Installation & Configuration sales price shown for a service. Tip: If you do not select this option, a Service Charge subtotal displays on the bottom of receipts to indicate the total amount of service charges added for the services sold. Select Retail Only to only print receipts for product sales.
  • Page 38 Step 1 - Basic Installation & Configuration Preference Print a HOLD Receipt Select to print a receipt when you place Select if do not want to print When Transaction a transaction on hold. a receipt when you place a Placed On Hold transaction on hold.

  • Page 39: Step 2 - Advanced Configuration

    Right-click on the Star TSP printer, and select Printer Properties b) Select the TSP100 Config tab, and click Launch Configuration Application. Select Star Line Mode (default). The Star TSP100 Configuration Application window displays. 8. In the left sidebar, select Images List. The Image List window displays.
  • Page 40 Step 2 - Advanced Configuration 9. Click Add New, and select the desired logo image from your computer. The Image import window displays. Here you can use the Width slider to adjust the size of your receipt image. You can set a name for the file here if you wish (if you do not, the image name will default to “Image1”).
  • Page 41 Step 2 - Advanced Configuration 12. Select either the Top Image List or Bottom Image List section, depending on where you would like the image to appear on the receipt. In the appropriate section click Add, then select the name of the image you imported. Select whether you would like the logo on the left or right side of the receipt or centered.

  • Page 42: Connect A Cash Drawer

    Step 2 - Advanced Configuration 2.2 - Connect a Cash Drawer If you have a non-intelligent cash drawer, the next step is to connect the cash drawer to the receipt printer so that the drawer works with Millennium. Note: You must complete this step in Millennium on the computer where you have the receipt printer connected.
  • Page 43 The Devices and Printers window displays. 3. Right-click on the receipt printer and select Printer Properties. The Star TSP100 Cutter (TSP143) Properties window displays. 4. Click the Device Settings tab. 5. Click the Cash Drawer 1 field and select "Open After Printing".
  • Page 44 Step 2 - Advanced Configuration 12. Click Test Drawer.  If the cash drawer opens, the configuration is complete and the drawer is ready to use.  If the cash drawer does not open, verify you have the correct port selected in the Cash Drawer Port field and click Test Drawer again.

  • Page 45: Step 3 - Terminal Services Configuration

    Step 3 - Terminal Services Configuration Step 3 - Terminal Services Configuration 3.1 - Configure Server Connection Settings The next step is to configure the settings for remote connections to the server. Note: You must complete this step on the server where you have the Millennium database located. This step is not required if you are not in a Remote Desktop environment Windows Server 2003...
  • Page 46 Step 3 - Terminal Services Configuration 6. Click OK. 7. Select Start > Run. The Run window displays. 8. Type "secpol.msc" and press Enter. The Local Security Policy screen displays. 9. Double-click Local Policies and double-click Security Options. A list of security policies displays on the right side of the screen. 10.
  • Page 47 Step 3 - Terminal Services Configuration Windows Server 2008 1. Access Windows with an administrator account. 2. Press Windows Logo+R or select Start > All Programs > Accessories > Run. The Run window displays. 3. Type "tsconfig.msc" and press Enter. The Terminal Services Configuration screen displays.
  • Page 48 Step 3 - Terminal Services Configuration 10. Locate and double-click the Microsoft network server: Amount of idle time required before suspending session policy. The Microsoft network server: Amount of idle time required before suspending session window displays. 11. Change the Amount of idle time required before suspending session setting to "0". 12.

  • Page 49: Configure Remote Desktop Connection

    Step 3 - Terminal Services Configuration 3.2 - Configure Remote Desktop Connection The final step is to configure Remote Desktop Connection to work with the receipt printer. Note: You must complete this step on the computer where you have the receipt printer connected. This step is not required if you are not in a Remote Desktop environment.
  • Page 50 Step 3 - Terminal Services Configuration 6. Select Ports (highlighted below). 7. Click OK. 8. Click the General tab. 9. Click Save. The configuration is complete and the receipt printer is now ready to use.

  • Page 51: Troubleshooting Guide

    Troubleshooting Guide Troubleshooting Guide In the unlikely event that your receipt printer does not function correctly, refer to the following guidelines to resolve any issues. Issue Solution  A green light displays on the receipt printer but I Make sure you have the receipt printer connected cannot print a receipt properly to the computer and to a power outlet.

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