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Huawei MediaPad M1 8.0 Faqs

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HUAWEI MediaPad M1 8.0 FAQs
Issue: 01
Date: 20140426

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Summary of Contents for Huawei MediaPad M1 8.0

  • Page 1 HUAWEI MediaPad M1 8.0 FAQs Issue: 01 Date: 20140426...
  • Page 3: Hardware And Installation

    TRRS headsets with left and right audio outputs and microphone audio input, namely non-OMTP headsets. It is recommended that you use a Huawei headset to ensure the audio quality of your music and phone calls is stable. Headsets from other brands may not work properly with your HUAWEI MediaPad M1 8.0.
  • Page 4 1 0BHardware and installation 1.4 What Bluetooth headsets are compatible with my HUAWEI MediaPad M1 8.0 ? Your HUAWEI MediaPad M1 8.0 is Bluetooth v4.0 certified and meets Bluetooth compatibility specifications. Headsets that have passed the Bluetooth SIG certification tests are recommended.
  • Page 5 HUAWEI MediaPad M1 8.0, the system may be unstable or even crash. It is recommended that you download applications only from the Play Store. If your HUAWEI MediaPad M1 8.0 is experiencing frequent crashes, perform a hard restart by pressing and holding the power button for about 13 seconds.
  • Page 6 2 1BSystem and update Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 7 2 1BSystem and update 2.3 Can I update my HUAWEI MediaPad M1 8.0 online? If yes, how? Yes. Settings > Updates > System updates > Online updates to On the home screen, touch check for updates. If updates are available, follow the onscreen instructions to update your HUAWEI MediaPad M1 8.0 online.
  • Page 8 MediaPad M1 8.0. Back up important data before updating your HUAWEI MediaPad M1 8.0. If you use unauthorized software to update your HUAWEI MediaPad M1 8.0, it may fail  to be updated or your personal information may be disclosed. Use the online update feature or use officially released update package to update your HUAWEI MediaPad M1 8.0 .
  • Page 9 Your HUAWEI MediaPad M1 8.0 may be encrypted and a non-encrypted microSD card may not be inserted into it. When your HUAWEI MediaPad M1 8.0 is encrypted, the update package can only be downloaded to a non-encrypted microSD card. If you do not have such a microSD card inserted, the online update button will be grayed out and you will not be able to update.
  • Page 10 2 1BSystem and update Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 11 2.12 Why can't I set the date and time on my HUAWEI MediaPad M1 8.0 ? You may have set your HUAWEI MediaPad M1 8.0 to use the network date and time. To manually set the date and time: On the home screen, touch Settings >...
  • Page 12 2 1BSystem and update Follow the onscreen instructions to set the date and time. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 13 3 2BMobile network and Wi-Fi Mobile network and Wi-Fi 3.1 Can I use my HUAWEI MediaPad M1 8.0 as a Wi-Fi hotspot? Yes if your particular model supports mobile data. To use your HUAWEI MediaPad M1 8.0 as a Wi-Fi hotspot: On the home screen, touch Settings.
  • Page 14 3 2BMobile network and Wi-Fi Select Portable Wi-Fi hotspot to turn on Wi-Fi hotspot. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 15 3 2BMobile network and Wi-Fi Touch Portable Wi-Fi hotspot settings and follow the onscreen instructions to set the required information, such as your Wi-Fi network name and password. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 16 3 2BMobile network and Wi-Fi After Wi-Fi hotspot settings are configured, other Wi-Fi enabled devices can search for and connect to the Wi-Fi hotspot provided by your HUAWEI MediaPad M1 8.0 . 3.2 Does my HUAWEI MediaPad M1 8.0 support Wi-Fi Direct? Yes.
  • Page 17 3.3 Why can't my HUAWEI MediaPad M1 8.0 connect to a Wi-Fi network? Make sure your HUAWEI MediaPad M1 8.0 is in a place with good reception, and you have entered the correct casings for the password. Also check and make sure the router is functioning properly.
  • Page 18 Try the following: Restart the Wi-Fi hotspot device, such as your wireless router.  Turn off Wi-Fi on your HUAWEI MediaPad M1 8.0 and turn it back on. Then search for  Wi-Fi networks again. Restart your HUAWEI MediaPad M1 8.0.
  • Page 19 3 2BMobile network and Wi-Fi Touch Keep Wi-Fi on during sleep and select Always. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 20 3 2BMobile network and Wi-Fi 3.8 Does the mobile data connection terminate after my HUAWEI MediaPad M1 8.0 enters sleep mode? Yes. To keep your mobile data connection always connected: On the home screen, touch Settings > Mobile networks. Huawei Proprietary and Confidential Issue () Copyright ©...
  • Page 21 3 2BMobile network and Wi-Fi Select Data service. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 22 3 2BMobile network and Wi-Fi 3-10 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 23: Preinstalled Applications

    4.1 How do I download third-party applications? Download applications from online app stores, such as Google Play Store. You can also connect your HUAWEI MediaPad M1 8.0 to a computer and copy downloaded applications from the computer. 4.2 Can I uninstall my carrier-customized or other preinstalled applications? Preinstalled system applications cannot be uninstalled.
  • Page 24 4 3BApplications On the home screen, touch Browser > > New incognito tab to create an incognito tab. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 25 4 3BApplications Web pages viewed in an incognito tab are not recorded in the browsing history or search history on your HUAWEI MediaPad M1 8.0 , but files downloaded or bookmarks created from the incognito tab are saved. 4.6 Can I search for content on a web page? Yes.
  • Page 26 4 3BApplications Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 27 Google Bookmarks. 4.8 Does my browser support offline reading? Yes. The native Browser on your HUAWEI MediaPad M1 8.0 supports offline reading. On the home screen, touch Browser, open the page you want to save for offline >...
  • Page 28 When you are disconnected from the Internet, perform either of the following steps to read offline using the browser: On the home screen, touch Browser > > Saved pages. − Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 29 4.11 How do I close background applications? On the Settings screen, touch Manage apps. Under Running, select the application you want to close, touch Stop, and follow the onscreen instructions to close it. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 31 5 Calls and contacts Calls and contacts 5.1 Does my HUAWEI MediaPad M1 8.0 support video chats? Yes. You can use third-party applications, such as Hangouts and Skype, for video chats. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 33 In the To field, enter your contacts' phone numbers and separate them with a − semicolon. to the right of the To field and select the contacts to whom you want to Touch − send the message. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 34 6 5BMessaging, emailing, and texting Touch Type message to write the message. Touch Send to send the message. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 35 Attachments to a multimedia message cannot exceed 300 KB. Any image that is too large is automatically compressed before being attached to the message. As a result, the resolution of the image will decrease. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 36 6 5BMessaging, emailing, and texting 6.3 Can I configure more than one email account on my HUAWEI MediaPad M1 8.0 ? Yes. If you have not configured any email accounts, touch Email, and follow the  onscreen instructions. If you have already configured an email account, touch Email >...
  • Page 37 When configuring the Email application for the first time, you will be asked to set how often the inbox refreshes. To view or modify the refresh interval: On the home screen, touch Email > > Settings. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 38 6 5BMessaging, emailing, and texting Touch an email account, and choose Sync schedule. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 39 6 5BMessaging, emailing, and texting If new emails are detected when the inbox refreshes, your HUAWEI MediaPad M1 8.0 will display a new email icon in the status bar. 6.7 After I connect my HUAWEI MediaPad M1 8.0 to a...
  • Page 41 7.3 Can I tag location data to my photos? Yes. To do so: On the home screen, touch Settings > Location access. Select GPS satellites to turn on GPS. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 42 7 6BCamera, music, and video On the home screen, touch Camera > > Others, and select GPS tag. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 43  The battery power is low. Charge your HUAWEI MediaPad M1 8.0 and try again.  Your HUAWEI MediaPad M1 8.0 is running out of storage space. On the home screen,  touch Settings > Storage to view the available storage space. If you have insufficient storage space, your memory may also be low.
  • Page 44 7 6BCamera, music, and video In rare instances, an unknown error may have occurred. Restart the applications in  question or your HUAWEI MediaPad M1 8.0. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 45 Possible causes are as follows: Your network connection is not working properly.  Make sure you have Internet access or restart your HUAWEI MediaPad M1 8.0. The online video player is incompatible with your HUAWEI MediaPad M1 8.0 . ...
  • Page 46 7 6BCamera, music, and video Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 47 After the screen is turned back on, you can resume to watch the video from where it is paused. Audio continues to play even when the screen of your HUAWEI MediaPad M1 8.0 turns off. 7.12 Why can't my HUAWEI MediaPad M1 8.0 play online...
  • Page 48 Check whether your network connection is experiencing any lag or slowdowns or restart your HUAWEI MediaPad M1 8.0. Your HUAWEI MediaPad M1 8.0 is running out of storage space.  Clear the cache or unwanted files to free up some storage space.
  • Page 49 Can it work with an external USB flash drive, mouse, or printer? Your HUAWEI MediaPad M1 8.0 can function as a USB host. You can connect it to a USB flash drive, mouse, or keyboard using a USB On-The-Go (OTG) cable. However, it cannot be connected to a printer.
  • Page 50 HUAWEI MediaPad M1 8.0 and the PC. You can't access content in the microSD card from your HUAWEI MediaPad M1 8.0 when you connect your HUAWEI MediaPad M1 8.0 to the PC in USB flash drive mode.
  • Page 51 Possible causes are as follows: Your HUAWEI MediaPad M1 8.0 is not visible to other Bluetooth devices.  Go to the Bluetooth settings screen and touch the name of your HUAWEI MediaPad M1 8.0 to make it visible to other Bluetooth devices. Issue () Huawei Proprietary and Confidential Copyright ©...
  • Page 52 8 7BDevice connection and data sharing Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 53 The Bluetooth visibility has timed out.  On the Bluetooth settings screen, touch > Visibility timeout, and select a period to reset your HUAWEI MediaPad M1 8.0 's visibility. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 54  The other Bluetooth device does not support the format of the file you are trying to send.  The distance between your HUAWEI MediaPad M1 8.0 and the other Bluetooth device  is over 10 meters. Huawei Proprietary and Confidential Issue () Copyright ©...
  • Page 55 9 8BStorage and file manager Storage and file manager 9.1 How do I change the default storage location on my HUAWEI MediaPad M1 8.0 ? On the home screen, touch Settings > Storage > Default storage location. From the displayed option menu, touch SD card or Internal storage.
  • Page 56 The advertised storage is the internal storage, about 3.5 GB of which is used to store system files. The storage space displayed on your HUAWEI MediaPad M1 8.0 is the remaining storage space used to store installed applications, downloaded files, and temporary data generated by applications.
  • Page 57 9.5 Can I move applications installed in the internal storage to a microSD card? Yes. By default, third-party applications are installed to your HUAWEI MediaPad M1 8.0 's internal storage. If your HUAWEI MediaPad M1 8.0 has a microSD card inserted: On the Settings screen, touch Manage apps, select the applications you want to move to the microSD card, and touch Move to SD card.
  • Page 59: Maps And Navigation

    Maps and navigation 10.1 Why does it take a long time to obtain my HUAWEI MediaPad M1 8.0 's location information? If you are locating your HUAWEI MediaPad M1 8.0 via Wi-Fi, make sure the Wi-Fi  connection is working properly.
  • Page 61: Screen And Display

    11.1 What can I do if I forget the screen unlock pattern or password? You may have to restore your HUAWEI MediaPad M1 8.0 to its factory settings. For details, contact your device vendor. Restoring factory settings erases all your user data. Back up important data before you restore factory settings.
  • Page 62 11 10BScreen and display 11-2 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 63 11 10BScreen and display On the home screen, touch Settings > Accessibility, and select or clear the  Auto-rotate screen check box. Issue () Huawei Proprietary and Confidential 11-3 Copyright © Huawei Technologies Co., Ltd.
  • Page 64 11 10BScreen and display 11.4 What can I do if my HUAWEI MediaPad M1 8.0 's touchscreen doesn't work properly after I use it for a long time? Try the following: Free up the system memory  Touch . Then touch to free up the system memory.
  • Page 65: Specifications

    12.1 How long does it take to fully charge my HUAWEI MediaPad M1 8.0 ? If you use the original power adapter, it takes about 3.5 hours to fully charge your HUAWEI MediaPad M1 8.0. 12.2 What is the biggest capacity microSD card supported by my HUAWEI MediaPad M1 8.0 ?
  • Page 67 On the home screen, touch Settings > Power saving. Then select the Endurance check box. Turn off the screen when your HUAWEI MediaPad M1 8.0 is not in use.  Set the screen timeout period to a small value. ...
  • Page 68 On the home screen, touch Settings > Brightness, and drag the slider to lower the screen brightness. Use a headset instead of the speaker for calls and music.  13-2 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 69 13 12BOthers Turn off Bluetooth when you do not need it.  Issue () Huawei Proprietary and Confidential 13-3 Copyright © Huawei Technologies Co., Ltd.
  • Page 70 13 12BOthers Turn off Wi-Fi when you do not need it.  13-4 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 71 13 12BOthers Turn off GPS when you do not need it.  Issue () Huawei Proprietary and Confidential 13-5 Copyright © Huawei Technologies Co., Ltd.
  • Page 72: User Guide

    Download and install a Compass application and use its calibration function for more accurate navigation and direction pointing. 13.3 How do I download the HUAWEI MediaPad M1 8.0 's User Guide? Visit http://consumer.huawei.com/en/ and search for HUAWEI MediaPad M1 8.0.