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Huawei MediaPad T1 7.0 Faqs
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Huawei MediaPad T1 7.0 Faqs

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HUAWEI MediaPad T1 7.0
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HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei MediaPad T1 7.0

  • Page 1 HUAWEI MediaPad T1 7.0 FAQs Issue Date HUAWEI TECHNOLOGIES CO., LTD.
  • Page 3 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...

  • Page 5: Battery And Charger

    Enable power saving mode. (Not all models support this function.) On the home screen, touch Settings > Power saving and select a power saving mode.  When your HUAWEI MediaPad is not in use, press the power button to turn off the screen. ...
  • Page 6 On the home screen, touch Settings > Display > Brightness, and drag the slider to lower the screen brightness.  Use the headset when you are in a call or listening to music.  Turn off Bluetooth when you do not need it. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 7 1 Battery and charger  Turn off Wi-Fi when you do not need it. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 8 1 Battery and charger  Turn off GPS when you do not need it. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 9 1.3 What can I do if it takes a long time to charge my HUAWEI MediaPad? Use the provided charger and do not use your HUAWEI MediaPad while charging it. 1.4 What can I do if I can't charge my HUAWEI MediaPad's battery properly? ...
  • Page 10 Internet. Otherwise, the charging time will be increased and the battery power may even be reduced. If the problem persists, contact an authorized Huawei service center or take your HUAWEI MediaPad and purchase invoice to an authorized Huawei service center.

  • Page 11: Screen And Display

    To take a screenshot, use either of the following methods:  Simultaneously press the power and volume down buttons.  Flick down from the status bar to open the notification panel and touch Screenshot. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 12  On the home screen, touch Settings > Display, and touch or toggle the Auto-rotate screen switch to enable or disable auto-rotate screen. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 13 2 Screen and display The figures are for your reference only. The actual screens may vary. 2.3 What can I do if my HUAWEI MediaPad's touchscreen doesn't work properly after I use it for a long time? Try the following: ...
  • Page 14 On the home screen, touch Settings > Security > Screen lock, choose an unlock pattern, and follow the onscreen instructions to set the required settings. The figures are for your reference only. The actual screens may vary. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 15 For the convenience of recording your location, make sure you have an available Internet connection. On the home screen, touch Settings > Location access. Touch or toggle the Access my location switch to to turn on location services. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 16 3.5 Why can't I open an image, audio clip, or video? Possible causes are as follows:  Your HUAWEI MediaPad does not support the file format. Supported image formats include PNG, GIF, JPG, and BMP. Supported video and audio formats include MP3, Huawei Proprietary and Confidential Issue () Copyright ©...
  • Page 17  The battery level is low. Connect your phone to a charger and try again.  Your HUAWEI MediaPad is running out of storage space. To check the available storage space, on the home screen, touch Settings > Storage. ...
  • Page 18 3 Camera, music, and video 3.7 Why can't my HUAWEI MediaPad T1 7.0 play online videos? Your browser may not support Adobe Flash Player, or the flash player you have installed may not support the video format. You can try another browser or update your flash player.
  • Page 19 3 Camera, music, and video Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 20 MediaPad, will the playback continue if the screen is turned off? Video playback is paused when your HUAWEI MediaPad's screen is turned off. After the screen is turned back on, you can continue to watch the video from where it is paused.
  • Page 21 4 Messaging, emailing, and texting Messaging, emailing, and texting 4.1 Does my HUAWEI MediaPad T1 7.0 support text and multimedia messaging? The 3G versions support text and multimedia messaging; however, the Wi-Fi only version does not. 4.2 How do I send messages to multiple recipients? On the home screen, touch Messaging >...
  • Page 22 4 Messaging, emailing, and texting Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 23 As a result, the resolution of the image attached to the message decreases. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 24 4 Messaging, emailing, and texting Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 25 Your account balance is insufficient. Top up your account and try again.  Your HUAWEI MediaPad is running out of available storage space. Delete some files to have at least 300 KB storage space. 4.5 How do I delete messages? ...
  • Page 26 4 Messaging, emailing, and texting  Deleting one conversation On the messaging screen, touch and hold a conversation you want to delete, and touch Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 27 4 Messaging, emailing, and texting Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 28 4 Messaging, emailing, and texting  Deleting one message On the messaging screen, open a conversation, touch and hold the message you want to delete, and touch Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 29 4 Messaging, emailing, and texting Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 30 Flick down from the status bar to open the notification panel. Then touch Choose input method. Select the text input method you installed. The figures are for your reference only. The actual screens may vary. 4-10 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 31 MediaPad? Yes.  If you have not set any email accounts on your HUAWEI MediaPad, on the home screen, touch Email and follow the onscreen instructions to set your email account.  If you have set an email account, touch Email >...
  • Page 32 On the home screen, touch Email > > Settings. Touch an email account, choose Sync schedule. If new emails are received, your HUAWEI MediaPad will display a new email icon in the status bar. The figures are for your reference only. The actual screens may vary.
  • Page 33 5 Calls and contacts Calls and contacts 5.1 Does my HUAWEI MediaPad T1 7.0 support voice calls? The 3G and versions support voice calls; however, the Wi-Fi only version does not 5.2 Does my HUAWEI MediaPad T1 7.0 support video chats? Yes.
  • Page 34 5 Calls and contacts Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 35 On the home screen, touch Settings > Accounts > Add account. Follow the onscreen instructions to add the email account where the contacts are saved to your HUAWEI MediaPad. After the account is added, the contacts are automatically synchronized to your HUAWEI MediaPad.
  • Page 36 If the contacts are saved in a Bluetooth-capable device, import the contacts using Bluetooth. Turn on Bluetooth on the device. On the home screen, touch Contacts. Touch > Import/Export. Touch Import from another phone and follow the onscreen instructions. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 37 5 Calls and contacts  If the contacts are saved in a Wi-Fi Direct–capable device, such as a Huawei smartphone, import the contacts using Wi-Fi Direct. This function is not supported on some models. Turn on Wi-Fi Direct on the device.
  • Page 38 5 Calls and contacts The figures are for your reference only. The actual screens may vary. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 39 Internet? Once connected to a Wi-Fi network, your HUAWEI MediaPad uses its Wi-Fi connection to access the Internet. Your HUAWEI MediaPad's mobile data will be used only when no Wi-Fi networks are available. If is displayed in the status bar, your HUAWEI MediaPad is using its Wi-Fi connection to access the Internet.
  • Page 40 Flick down from the status bar to open the notification panel, and then check whether the data switch is highlighted. indicates that mobile data is enabled while indicates that mobile data is disabled. You can touch Mobile data to enable or disable mobile data. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 41 To use your HUAWEI MediaPad's Wi-Fi hotspot function, turn on your HUAWEI MediaPad's mobile data. When other devices access the Internet using your HUAWEI MediaPad's data connection, the data usage of your HUAWEI MediaPad will be consumed. To use your HUAWEI MediaPad as a Wi-Fi hotspot: On the home screen, touch Settings.
  • Page 42 6 Mobile network and Wi-Fi To turn on Wi-Fi hotspot, touch or toggle the Wi-Fi hotspot switch to Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 43 6 Mobile network and Wi-Fi Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 44 Touch or toggle the Wi-Fi switch to to turn on Wi-Fi. Touch . On the other device, turn on Wi-Fi Direct. Your HUAWEI MediaPad then automatically searches for nearby devices. Touch the other device to pair your HUAWEI MediaPad with it.
  • Page 45 6.6 Why can't my HUAWEI MediaPad connect to a Wi-Fi network? Make sure your HUAWEI MediaPad is in a place with good reception, and you have entered the correct casings for the password. If you are connecting to the Wi-Fi network through a router, make sure the router is functioning properly.
  • Page 46 Wi-Fi is turned on? Try the following:  Restart the Wi-Fi hotspot device, such as your wireless router.  Turn Wi-Fi off on your HUAWEI MediaPad and turn it back on. Then search for Wi-Fi networks again.  Restart your HUAWEI MediaPad. ...
  • Page 47 6 Mobile network and Wi-Fi Touch Keep Wi-Fi on during sleep and select Always. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 48 6.11 Does the data connection disconnect after my HUAWEI MediaPad enters sleep mode? Yes. To keep your data connection always connected: On the home screen, touch Settings > More > Mobile network. 6-10 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 49 6 Mobile network and Wi-Fi Touch or toggle the Enable always-on mobile data switch to Issue () Huawei Proprietary and Confidential 6-11 Copyright © Huawei Technologies Co., Ltd.
  • Page 50 6 Mobile network and Wi-Fi 6-12 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 51 Can it work with an external USB flash drive, mouse, or printer? Your HUAWEI MediaPad T1 7.0 can function as a USB host. You can connect it to a USB flash drive, mouse, or keyboard using a USB On-The-Go (OTG) cable. However, it cannot be connected to a printer.
  • Page 52 HUAWEI MediaPad. If the problem persists and you only want to synchronize media files between your HUAWEI MediaPad and the computer, use Windows Media Player 11 or later.
  • Page 53 Possible causes are as follows:  Your HUAWEI MediaPad is not set to visible to other Bluetooth devices. To set your HUAWEI MediaPad to visible to other Bluetooth devices, go to the Bluetooth settings screen and touch or toggle the Visibility switch to ...
  • Page 54 6.21 Why can't I transfer files to another Bluetooth device that I've already paired with? Possible reasons are as follows:  The other Bluetooth device has not responded to your file transfer request in time. 6-16 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 55  The other Bluetooth device does not support the format of the file you are trying to send.  The distance between your HUAWEI MediaPad T1 7.0 and the other Bluetooth device is over 10 meters. Issue () Huawei Proprietary and Confidential 6-17 Copyright ©...
  • Page 57 You can go to online app stores, such as Google Play Store, to download applications to your HUAWEI MediaPad. You can also connect your HUAWEI MediaPad to a computer and download and install applications from the computer to your HUAWEI MediaPad.
  • Page 58 7 Applications Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 59 If this happens, uninstall some applications that you no longer use or delete some files from File Manager.  The application is incompatible with your HUAWEI MediaPad T1 7.0. It is recommended that you download applications from trusted sources, such as the Huawei App Center.
  • Page 60 7.6 How do I clear my browser's cache and browsing history? On the home screen, touch Browser > > Settings > Privacy & security, and follow the onscreen instructions. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 61 The figures are for your reference only. The actual screens may vary. 7.7 How do I save an image from a web page? Touch and hold the image and choose Save image from the displayed option menu. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 62 7 Applications Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 63 7.9 How do I close background applications? On the Settings screen, touch Manage apps. Under RUNNING, select the application you want to close, touch Stop, and follow the onscreen instructions to close it. Issue () Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 64 7 Applications The figures are for your reference only. The actual screens may vary. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 65 The advertised storage space is the internal storage space, about 3.5 GB of which is used to store system files. The storage space displayed on your HUAWEI MediaPad is the remaining storage space used to store installed applications, downloaded files, and temporary data generated by applications.
  • Page 66 8.4 How do I find my downloaded applications? Your installed applications, downloaded files, and temporarily data generated by applications are saved to the default storage location of your HUAWEI MediaPad. On the home screen, touch Settings > Storage > Default location. You can then view the default storage location from the displayed option menu.
  • Page 67 Yes. By default, third-party applications are installed to your HUAWEI MediaPad's internal storage. If your HUAWEI MediaPad has a microSD card inserted and applications can be moved to a microSD card: On the Settings screen, touch Manage apps, select the applications you want to move to the microSD card, and touch Move to SD card.
  • Page 68 8 Storage and file manager The figures are for your reference only. The actual screens may vary. Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 69 Yes. On the home screen, touch Settings > Updater > Check for updates. Your HUAWEI MediaPad will connect to the Huawei server to check for updates. If an update is available, follow the onscreen instructions to perform an online update.
  • Page 70 If yes, how? Yes.  Updating the system using a microSD card will clear all the data in your HUAWEI MediaPad. Back up important data before updating your HUAWEI MediaPad.  If you use unauthorized software to update your HUAWEI MediaPad, it may fail to be updated or your personal information may be disclosed.
  • Page 71 9.4 Will all data be erased if I restore my HUAWEI MediaPad to its factory settings? No. Restoring your HUAWEI MediaPad to its factory settings will erase some data, such as your accounts, custom settings, installed applications, contacts, messages, email settings, browser history, and bookmarks, but videos and images you saved on your HUAWEI MediaPad will not be erased.

  • Page 73: Maps And Navigation

    If you are using the HUAWEI MediaPad T1 7.0 indoors, bring it to the outdoors. If you are using the HUAWEI MediaPad T1 7.0 outdoors, make sure you are not in a built-up area because high buildings block the satellite signals.
  • Page 75 On the home screen, touch Settings > Language & input > Language and select a language. The figures are for your reference only. The actual screens may vary. Issue () Huawei Proprietary and Confidential 11-1 Copyright © Huawei Technologies Co., Ltd.
  • Page 76 The figures are for your reference only. The actual screens may vary. 11.3 How do I enter and exit safe mode? To enter safe mode, use either of the following methods based on your HUAWEI MediaPad:  When your HUAWEI MediaPad is powered off, press and hold the power button until the power-on screen is displayed.
  • Page 77 11 System and update 11.4 What can I do if my HUAWEI MediaPad runs slowly? Try the following:  Close applications not in use. On the home screen, touch Settings > Manage apps > RUNNING, touch the application you want to close, and touch Stop.
  • Page 78 11 System and update 11-4 Huawei Proprietary and Confidential Issue () Copyright © Huawei Technologies Co., Ltd.
  • Page 79 It is recommended that you download applications only from the Play Store or Huawei App Center. If your HUAWEI MediaPad T1 7.0 is experiencing frequent crashes, perform a hard restart by pressing and holding the power button for about 20 seconds.
  • Page 80 Download and install a compass application. Then, use the application's calibration function to calibrate the compass. After calibrated, the compass is more accurate. 11.10 Does my HUAWEI MediaPad support microSD card hot swapping? Yes, but to prevent damage to the microSD card or data loss, avoid frequently inserting and removing the microSD card.
  • Page 81 12.1 How do I install a SIM card and a microSD card to my HUAWEI MediaPad T1 7.0? The HUAWEI MediaPad T1 7.0 of the Wi-Fi only version does not support SIM cards. Method 1: Open the card slot cover.
  • Page 82 12.2 How do I find a nearby service center?  On the home screen, touch Hicare > Service center. Then follow the onscreen instructions.  Visit http://consumer.huawei.com/en/support/service-center/index.htm and search for a nearby service center. 12-2 Huawei Proprietary and Confidential Issue ()
  • Page 83 12 Others 12.3 How do I download the HUAWEI MediaPad's User Guide? Visit http://consumer.huawei.com/en/ and search for HUAWEI MediaPad. Issue () Huawei Proprietary and Confidential 12-3 Copyright © Huawei Technologies Co., Ltd.