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eikon e3
Service & Parts Manual
eikon
CAUTION MICROWAVE EMISSIONS:
DO NOT BECOME EXPOSED TO EMISSIONS FROM THE
MICROWAVE GENERATOR OR PARTS CONDUCTING
MICROWAVE ENERGY.
TM
Service & Parts Manual original Instructions
Part Number 32Z3812 US
Issue 1
1

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Summary of Contents for Eikon E3

  • Page 1 Service & Parts Manual eikon CAUTION MICROWAVE EMISSIONS: DO NOT BECOME EXPOSED TO EMISSIONS FROM THE MICROWAVE GENERATOR OR PARTS CONDUCTING MICROWAVE ENERGY. Service & Parts Manual original Instructions Part Number 32Z3812 US Issue 1...
  • Page 2 SYMBOLS The symbols below are used, where applicable, as visual guidance throughout this manual. DANGER This symbol is shown if there is a high risk of severe personal physical injury. The relevant safety precautions MUST be observed and implemented at all times. WARNING This symbol is shown if there is a possible risk of personal physical injury or if damage may occur to the equipment.
  • Page 3: Table Of Contents

    24.4 CONTROL CIRCUIT e3EE, e3XE & e3XX 10.2 Preparing to clean the oven 24.5 HEATER CIRCUIT e3EE 11 Cold oven CLEANING INSTRUCTIONS e3 24.6 HEATER CIRCUIT e3XE & e3 XX 24.7 MICROWAVE CIRCUIT e3EE SERVICING 24.8 MICROWAVE CIRCUIT e3XE & e3XX...
  • Page 4: Safety Requirements

    SAFETY REQUIREMENTS Important: IF SMOkE IS OBSERVED: This manual provides technical guidance for engineers SWITCH OFF THE OVEN - DISCONNECT/ISOLATE who have successfully undertaken a recognised product FROM THE ELECTRICAL SUPPLY - kEEP THE OVEN DOOR CLOSED TO STIFLE ANY familiarisation and training course run by Merrychef to carry FLAMES.
  • Page 5: Product Overview & Functions

    PRODUCT OVERVIEW & FUNCTIONS CONSTRUCTION Stainless Steel cavity and casework. CONTROL SYSTEM Colour touchscreen, icon driven. Storage for up to 1024 programs with 6 stages per cooking program providing a user instruction for each stage. USB memory stick data transfer. Support for optional remote communications Ethernet module.
  • Page 6: Main Features

    MAIN FEATURES ON/OFF SWITCH ON (I) activates the oven, OFF (0) switches the oven to standby mode. IT DOES NOT ISOLATE INTERNAL WIRING FROM THE MAINS SUPPLY. CONTROL PANEL Touch sensitive controls (easyToUCH) for controlling oven functions, including diagnostics and service mode. USB menuKey A socket, located under the logo, allows a USB menuKey to be used to update the cooking...
  • Page 7: Technical Specifications

    TECHNICAL SPECIFICATIONS Specifications Description unit Touch screen controls programs 1024 Ambient operating temperature °C <40 External HxWxD 551x598x622 External HxWxD inches 21.7x23.5x24.5 Internal HxWxD 319x332x325 Internal HxWxD inches 12.6x13.1x12.8 Cooking chamber Ltr (cu.ins) 34.4 (2113) Power output microwave Watts 700/1000 Power output convection 3 (3/1.5 EE) Power supply...
  • Page 8: Installation

    INSTALLATION OVEN LOCATION AND POSITIONING Choose a site away from major heat sources. DO NOT position so that hot air is drawn in from fryers, grills, griddles, etc. A heat barrier to the height of the oven must be installed if sited next to a burner, stove or range. Place the oven on a permanent nonslip/ nonflammable flat surface that is LEVEL, STABLE and STRONG enough for the oven and contents.
  • Page 9: Electrical Installation

    ELECTRICAL INSTALLATION DANGER! THIS APPLIANCE MUST BE EARTHED. FAILURE TO DO SO MAY RESULT IN ELECTRIC SHOCk AND DEATH. For all cord connected appliances: GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current.
  • Page 10: Quick Start Guide: Quick Service Oven

    QUICk START GUIDE: QUICk SERVICE OVEN The easyToUCH screen display, layout and icons shown herein, are for guidance purposes only and are not intended to be an exact representation of those supplied with the oven. START UP 1. Switch the oven on; Make all the relevant safety checks and ensure the oven is clean and empty before pressing the oven switch down to activate the oven.
  • Page 11: Using A Cooking Program

    USING A COOkING PROGRAM Taking all the necessary precautions to ensure you do not burn yourself, open the oven door to place the food into the hot oven and close the door. 1. Select a program group, for example, ‘BURGERS’ to display the individual cooking programs.
  • Page 12: Operating Guide: Full Service Oven

    OPERATING GUIDE: FULL SERVICE OVEN easyToUCH MAIN MENU & kEYBOARD SCREEN MAIN MENU SCREEN: 1. DEVELOPMENT MODE enables multistage cooking programs to be developed, then stored under a name and symbol for reuse. DEVELOPMENT 2. PRESS & GO allows quick access to use the MODE cooking programs that are already stored.
  • Page 13: Development Mode: Creating Acook Program

    DEVELOPMENT MODE: CREATING A COOk PROGRAM 1. Select the ‘chef’s hat’ symbol from the main menu to enter development mode. Enter stage 1 of the program 2. The temperature displays the set preheated oven temperature. To increase or decrease the temperature required, select the temperature symbol (2), enter the Example below;...
  • Page 14: Press & Go

    PRESS & GO Running a cooking program from the Press & Go menu. 1. Select ‘PRESS & GO’ from the main menu screen. 2. Select the item required to cook. 3. The display shows the temperature, cooking time, microwave power and fan speed while the timer counts down.
  • Page 15: Changing The Oven Temperature

    4. Select the required cooking program to start cooking. For example, ‘1 BURGER’ . 5. The program either starts immediately displaying a countdown timer, or an instruction is displayed first; follow the stage instruction then select OK to start cooking. If the oven door is not opened within 30 seconds a warning message appears.
  • Page 16: Adding A New Program Group

    ADDING A NEW PROGRAM GROUP To add a new Program Group. 1. Select ‘COOKBOOK’ from the main menu screen. 2. Select ‘EDIT COOKBOOK’ . 3. Select the ‘ADD A NEW GROUP’ symbol. 4. Enter a name for the new Program Group (max. 20 characters).
  • Page 17: Adding A Program To A Group

    ADDING A PROGRAM TO A GROUP To add a cooking program to an existing PROGRAM GROUP. Example add Program ‘4 BURGERS’ to the program group ‘BURGERS’ . 1. Select ‘COOKBOOK’ from the main menu screen. 2. Select the ‘BURGERS’ Program Group. 3.
  • Page 18: Oven Control Settings

    OVEN CONTROL SETTINGS 1. Select the ‘settings’ symbol from the main menu screen. 2. Enter the password and select OK to display the Settings menu (3) comprising: A. Oven mode/navigation settings. B. Language options. C. Oven temperature settings and labels. D.
  • Page 19: Recipe Counters (E)

    Recipe counters (E) 9.4.1 Select the clipboard symbol to display a listing of recipe counters. 9.4.2 If shown, use the arrows (bottom right) to scroll up and down the list. Date and Time settings (F) 9.5.1 Select the time/date symbol to display the setting options.
  • Page 20: Usb Oven Programs (J)

    USB oven programs (J) IMPORTANT: Downloading from a USB will clear all the existing programs. Check that the key has the correct number/code for the programs you want to load into the oven memory. 9.8.1 Select USB from the settings screen. 9.8.2 Slide the USB cover (logo on the oven front) upwards to insert the USB into the slot.
  • Page 21: Cooling The Oven Down Before Cleaning

    COOLING THE OVEN DOWN BEFORE CLEANING 10.1 Oven cool down IMPORTANT: the oven must be cooled down before the cleaning processes are carried out. 1. In Full Serve mode, select the CLEANING symbol from the main menu. 2. In Full or Quick Serve mode, select the blue thermometer symbol to disable heating and start the cooling cycle.
  • Page 22: Cold Oven Cleaning Instructions E3

    Cold oven CLEANING INSTRUCTIONS e3 Complete COOL DOWN procedure and allow the oven and accessories to cool before commencing cleaning. DO NOT USE TOOLS REMOVE & CLEAN Oven Parts: 1. Remove the air filter at the base of the oven.
  • Page 23: Servicing The Oven

    SERVICING THE OVEN 12.1 Servicing Procedure: DANGER: 12.1.1 Disconnect/isolate the oven from the power BEFORE REMOVING THE OVEN CASING, ISOLATE THE supply. OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL 12.1.2 Check the oven is correctly installed as SOCkET, TURN OFF ISOLATOR SWITCH TO DISCONNECT described in the Installation Instructions (Product FIXED WIRED OVENS AND LOCk-OFF.
  • Page 24: Errors & Diagnostics

    ERRORS & DIAGNOSTICS 13.1 ERROR MESSAGES 13.1.1 A description of the type of error is shown. Check for a number following ‘ERROR:’ (A) and refer to the Error Codes (Fault Finding section) for more details. The Oven Serial Number, Model, UI (BTS) version and SRB version information is also displayed below.
  • Page 25: Visual View

    13.5 VISUAL VIEW 13.5.1 Select VISUAL VIEW (E) to check the main oven components. Select a component symbol to switch on (red), select again to increase the level or turn off (green). 13.5.2 Remove the front air intake filter, the colour should change from green to red on the display indicating that the magnetic reed switch circuit for the air intake filter is operating.
  • Page 26: Firmware Updates

    FIRMWARE UPDATES Note: if icons are not displayed on the screen, press in the same positions on screen as the missing icons to select. 14.5.1 Tap the top right of the screen (1) or the same position if it is not displayed to bypass oven preheat.
  • Page 27 IMPORTANT: Downloading from a USB will clear all existing programs. Update the ‘SRB’ first, the ‘BTS’ second and the ‘Icons’ third (found under the USB ‘Recipe’ heading). 14.5.7 Switch on the oven and tap the top right of the screen (1) to bypass the preheat stage. 14.5.8 Enter the password and select OK to display the Settings menu, see (2).
  • Page 28: Oven Testing

    OVEN TESTING 15.1 Equipment required DANGER: ● Portable Appliance Tester (P.A.T.). BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; ● Digital Multi-meter (D.M.M.). SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL ● Megger / similar 500V d.c. resistance meter. SOCkET, TURN OFF ISOLATOR SWITCH TO DISCONNECT ●...
  • Page 29: Oven Tests

    15.4 OVEN TESTS 15.4.1 Enter Service mode (Servicing section). 15.4.2 Select the down arrow to display the individual Oven tests (A) for the oven to perform. 15.5 Microwave Power Test Measuring the power output. Note: The power output is established under IEC 705 standard method which is only workable in Laboratory controlled conditions.
  • Page 30: Microwave Leakage Test

    15.6 Microwave Leakage Test Note before measuring. ● Make sure that the survey meter you are using has been calibrated and is suitable for measuring frequencies of 2,450 MHz. ● Do not exceed meter full scale deflection, leakage meter should initially be set to the highest scale, then adjusted down as necessary to ensure that low readings are measured on the most sensitive range.
  • Page 31: Temperature Control Test

    15.7 Temperature Control Test Measuring the oven cavity temperature. (Note; re-calibrating the Thermocouple with the SRB is normally only required when the Thermocouple has been replaced or the oven is under or over cooking.) Procedure: 15.7.1 Place the probe of a temperature reader (A) onto a heat sink in the centre of the oven cavity and close the oven door.
  • Page 32: Soak Test

    15.8 Soak Test Checking the oven cavity integrity. Procedure: 15.8.1 Place an oven/microwave safe container with approx. 2 litres of water into the oven. 15.8.2 Close the oven door and select ‘Soak Test’ (A) from the Service mode oven tests (maximum oven temperature, 50% microwave power, maximum fan speed).
  • Page 33: High Voltage Components

    HIGH VOLTAGE COMPONENTS High voltages and large currents are present at DANGER: the High Voltage Capacitor. It is very dangerous BEFORE REMOVING THE OVEN CASING, ISOLATE THE to work near this part when the oven is on. OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; NEVER make any voltage measurements at the SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL High Voltage circuits, including the magnetron...
  • Page 34: High Voltage Capacitor Test

    High voltages and large currents are present at the High Voltage Capacitor. It is very dangerous to work near this part when the oven is on. NEVER make any voltage measurements at the High Voltage circuits, including the magnetron filament. Even when the oven is not cooking, the High Voltage Capacitor has High Voltages present because of the Soft Start circuit.
  • Page 35: Mains Voltage Components

    MAINS VOLTAGE COMPONENTS 17.1 Door Interlock Adjustment Located on the door hinges are 3 safety interlock microswitches, to prevent microwave emissions escaping when the oven door is opened: The Primary (SW3) breaks the electrical supply circuit to the transformers. The Secondary (SW2) breaks the microwave circuit if the primary fails.
  • Page 36: Oven Components

    OVEN COMPONENTS DANGER: BEFORE REMOVING THE OVEN CASING, ISOLATE THE OVEN FROM THE MAINS ELECTRICITY POWER SUPPLY; SWITCH OFF, DISCONNECT OVEN PLUG FROM WALL SOCkET, TURN OFF ISOLATOR SWITCH TO DISCONNECT FIXED WIRED OVENS AND LOCk-OFF. WARNING: ALLOW OVEN TO COOL AND OBSERVE AND FOLLOW ALL SAFETY PRECAUTIONS INCLUDING THOSE DESCRIBED UNDER THE SAFETY...
  • Page 37 46 Speaker unit 65 Stirrer motor assembly 15 Microswitch SW3 67 Door oven 74 Motor assembly turntable 72 Hinge assembly door LH 17 BTS Touch Screen Assy. 69 Wave guide 47 Overheat stat oven cavity 76 Cooling duct Magnetron 58 Vent steam outlet 45 Temperature sensor (Thermocouple) oven cavity 38 Heater element (connectors shown) 68 Motor assembly convection fan...
  • Page 38: Srb & Bts Circuit Boards

    SRB & BTS Circuit Boards 19.1 SRB replacement 19.1.1 Disconnect and isolate the oven from the electricity supply. 19.1.2 Allow the oven to cool down. 19.1.3 Remove the oven casing. 19.1.4 Ensure that the High Voltage Capacitor is discharged before commencing work. 19.1.5 Taking anti-static precautions, disconnect all connections on the SRB.
  • Page 39: Pm (Personality Module) Replacement

    19.3 PM (Personality Module) replacement The PM on the SRB contains the Firmware. The PM on the BTS contains the Firmware, Oven Serial Number, Temperature Calibration, Cooking Programs, Application Icons and the Recipe Images. 19.3.1 With a new PM fitted and casing refitted, switch on the oven and tap the screen to hold and check the BTS and SRB versions (1) are the latest release, if not, execute a Firmware update using the...
  • Page 40: Spare Parts Exploded View

    SPARE PARTS EXPLODED VIEW Service & Parts Manual original Instructions Part Number 32Z3812 US Issue 1...
  • Page 41: Spare Parts

    31Z4041 FAN BLADE 31Z4042 MOTOR COOLING FAN BLADE 31Z7086 REED SWITCH RETAIN CLIP 32Z1066 DOOR HANDLE 32Z7061 PERSONALITY MODULE SRB e3 32Z7064 PERSONALITY MODULE BTS e3 40H0046 CAPACITOR CLIP - SINGLE 40H0190 TEFLON SHEET 40H0221 EC403 CAT COVER (REMOVABLE) 40H0249...
  • Page 42 DOOR SEAL ASSY SX309 AIR FILTER ASSY SX314 WAVEGUIDE AIR DUCT SX315 CERAMIC CAT CONVERTER eikon e3 XX - 220Volts 60Hz - USA - Unique Parts 30Z1230 60HZ TRANS MULTI TAP 30Z1332 1.05uF CAPACITOR 2500V 31Z1255 CABLE GLAND BLACK PG21...
  • Page 43: Error Codes Displayed

    ERROR CODES DISPLAYED Error Error System Error Condition Description Trigger Possible Causes Code Level Response The current measured by the Failure of Display error Detects a magnetron Magnetron failed current sensing component/s in message until E 101 is not working Critical to energise transformer...
  • Page 44 Error Error System Error Condition Description Trigger Possible Causes Code Level Response The controller is thermocouple Display error reading an open is not Cavity sensor Cavity sensor broken message until E 111 circuit across the connected. The Critical error / unplugged system is thermocouple thermocouple...
  • Page 45: Srb & Bts Circuit Boards

    SRB & BTS Circuit Boards 23.1 BTS LEDs ● Run - Pulsing 1 second flash, indicating that the board has booted up. ● Power - Lit to show that there is a power supply from the SRB. ● P-Bus - Irregular flashing, indicating data communication with SRB.
  • Page 46: Srb Led's

    23.3 SRB LED’s ● P-Bus - Irregular flashing, indicating data communication with BTS. ● Run - Pulsing 1 second flash, indicating that the board has booted up. ● 12v & 5v - Lit to show voltage outputs from inboard transformer. ●...
  • Page 47: Srb Terminal Locations

    23.4 SRB Terminal Locations: X3 - Not used. X101 - Voltage Selection Relay coil feeds. X18b - Air intake Filter Reed Switch. X18e - Not used. X18d - Magnetron overheat thermostat. X18c - Cavity Overheat Thermostat. X18a - On/Off Switch. X14 - Cavity Temperature Thermocouple.
  • Page 48: Circuit Diagrams

    CIRCUIT DIAGRAMS 24.1 e3 EE For Dual phase or Star Delta Right Hand 3 phase Delta ovens Wire No's 4 & 6 connect to L1/L2 Heater Wire No 5 For single phase ovens Wire No's 4,5 & 6 connect to L1/L2...
  • Page 49 EE series Title: ELREHA Elektronische Regelungen GmbH Service & Parts Manual original Instructions PCB No.: e3ee Size: Drawing No.: Part Number 32Z3812 US Date: 23-Aug-2010 H.Wirth Sheet Drawn by: Issue 1 File: C:\Users\ha\ELREHA\Projects\Manitowoc\Merrychef eikon ovens\Wiringloom\wireingloom - Copy.ddb - Documents\e3 EE.Sch...
  • Page 50: E3 Xe : E3

    24.2 e3 XE : e3 XX For Dual phase or Star Delta Right Hand 3 phase Delta ovens Wire No's 4 & 6 connect to L1/L2 Heater Wire No 5 For single phase ovens Wire No's 4,5 & 6 connect to L1/L2...
  • Page 51 XX / XE series Title: ELREHA Elektronische Regelungen GmbH Service & Parts Manual original Instructions PCB No.: e3xx Size: Drawing No.: Part Number 32Z3812 US Date: 23-Aug-2010 H.Wirth Sheet Drawn by: File: C:\Users\ha\ELREHA\Projects\Manitowoc\Merrychef eikon ovens\Wiringloom\wireingloom - Copy.ddb - Documents\e3 XE-XX.Sch Issue 1...
  • Page 52: Power Connections E3

    24.3 POWER CONNECTIONS e3 Product e3EE, e3XE & e3XX Neutral Single Phase Model Heater circuit Microwave 700W e3EE & e3XE Microwave 1000W e3XX Convection heater 3kW/1.5kW e3EE Microwave circuit Convection heater 3kW e3XE & e3XX Control circuit Live Heater circuit...
  • Page 53: Control Circuit E3Ee, E3Xe & E3Xx

    24.4 CONTROL CIRCUIT e3EE, e3XE & e3XX L1 TWIN PHASE MODEL L SINGLE PHASE MODEL Fuse 3 3 Amp Filter 1 Safety Aux. 1.25A controlled Safety Relay supply Input detection for control Filter 1 Filter 1. Connector view Service & Parts Manual original Instructions Part Number 32Z3812 US Issue 1...
  • Page 54: Heater Circuit E3Ee

    24.5 HEATER CIRCUIT e3EE Fuse 1 20 Amp Filter 3 x2.1 x14.1 Safety Heater Relay. input for Temperature Powered by Safety Supply thermocouple relay x14.2 Processor controlled x2.2 Heat half Power normally Relay closed Heater Element Filter 3. Connector view Filter 3 Service &...
  • Page 55: Heater Circuit E3Xe & E3

    24.6 HEATER CIRCUIT e3XE & e3 XX L1 TWIN PHASE MODEL L SINGLE PHASE MODEL Fuse 1 20 Amp Filter 3 x2.1 x14.1 Safety Heater Relay. input for Temperature Powered by Safety Supply thermocouple relay x14.2 Processor controlled x2.2 Heater Element Filter 3.
  • Page 56: Microwave Circuit E3Ee

    24.7 MICROWAVE CIRCUIT e3EE Filter 2. Connector view Fuse 2 20 Amp Filter 2 RHS SW2 Filter 4. Connector view normally open Door Switches shown in X.10 door open position RHS SW1 normally closed LHS SW3 normally open Safety Relay Microwave.
  • Page 57: Microwave Circuit E3Xe & E3Xx

    24.8 MICROWAVE CIRCUIT e3XE & e3XX L1 TWIN PHASE MODEL Filter 2. Connector view L SINGLE PHASE MODEL Fuse 2 20 Amp Filter 2 RHS SW2 Filter 4. Connector view normally open Door Switches shown in X.10 door open position RHS SW1 normally closed...
  • Page 58: Commissioning The Oven

    Commissioning the oven 25.1 Initial installation 25.2 After Service Unpack the Oven and check for damage. Complete the following checks after the Oven has been Serviced/Repaired/Tested before connecting to the Check Oven Accessories. mains electricity power supply: Check location will provide adequate Ventilation. 25.2.1 All internal electrical connections are correct (see Locate Oven onto a strong, level, non-flammable...
  • Page 59 Service & Parts Manual original Instructions Part Number 32Z3812 US Issue 1...
  • Page 60 Correct disposal of this product (Waste Electrical & Electronic Equipment) Applicable in the European Union and other European countries with separate collection systems. This marking shown on the product or its literature indicates that it should not be disposed with other household wastes at the end of its working life.

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