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Verine Fontana HE NPHL**RN Installation, Maintenance & User Instructions

High efficiency log effect room heater
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Fontana HE
Model No. NPHL**RN
HIGH EFFICIENCY LOG EFFECT ROOM HEATER
Installation, Maintenance & User Instructions
Hand these instructions to the user
Model No. NPHL**RN is for use on Natural Gas (G20) at a supply pressure of
20 mbar in G.B. / I.E.
** Denotes trim & colour variant

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Ismail
May 8, 2025

Hi. The flame has gone down to half even when on full flame. What can be the reason please.

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Summary of Contents for Verine Fontana HE NPHL**RN

  • Page 1 Fontana HE Model No. NPHL**RN HIGH EFFICIENCY LOG EFFECT ROOM HEATER Installation, Maintenance & User Instructions Hand these instructions to the user Model No. NPHL**RN is for use on Natural Gas (G20) at a supply pressure of 20 mbar in G.B. / I.E. ** Denotes trim &...

  • Page 2: Table Of Contents

    CONTENTS PAGE Section 1 Information and Requirements Appliance information Conditions of installation Flue & Chimney Suitability Shelf position Hearths Installation to plastered wall surfaces Section 2 Installation of Fire Unpacking the combustion chamber Preparing the combustion chamber opening (In studded wall) Preparing the combustion chamber opening (In chimney breast) Securing the fire to the opening Installation of the gas supply...

  • Page 3: Information And Requirements

    SECTION 1 INFORMATION AND REQUIREMENTS APPLIANCE INFORMATION Main injector : (1 off) Stereomatic Injector Cat 82 – size 380 (NG) Pilot Type : Copreci ODS 21100 / 162 (SIT RC System) Copreci ODS 21100 / 141 (Mertik Maxitrol RC system) Max.

  • Page 4: Conditions Of Installation

    INSTALLATION REQUIREMENTS CONDITIONS OF INSTALLATION It is the law that all gas appliances are installed only by a GAS SAFE Registered Installer, in accordance with these installation instructions and the Gas Safety (Installation and Use) Regulations 1998 as amended. Failure to install appliances correctly could lead to prosecution.

  • Page 5: Shelf Position

    SHELF POSITION The fire may be fitted below a combustible shelf providing there is a minimum distance of 300mm above the top of the fire and the shelf does not project more than 150mm. If the shelf overhangs more than 150mm the distance between the fire and the shelf must be increased by 15mm for every 25mm of additional overhang over 150mm.

  • Page 6: Installation Of Fire

    SECTION 2 INSTALLATION OF FIRE UNPACKING THE COMBUSTION CHAMBER Carefully lift the combustion chamber out of the carton. Remove the loose item packaging carefully from the pack. Check the contents as listed :- DO NOT UNDER ANY CIRCUMSTANCES USE THIS APPLIANCE IF THE GLASS PANEL IS BROKEN OR NOT SECURELY FIXED TO THE FIREBOX.

  • Page 7: Preparing The Combustion Chamber Opening (In Studded Wall)

    Fig. 4 & 5. For installation into such applications a flue box with 125mm flue pipe adaptor is available to purchase as a cost option extra, please order part number 1125-130260, from your local Verine stockist. Fig. 4 Minimum 125mm flue liner required...

  • Page 8: Preparing The Combustion Chamber Opening (In Chimney Breast)

    PREPARATION OF THE COMBUSTION CHAMBER OPENING (INTO EXISTING CHIMNEY BREAST) An opening should be constructed to the following dimensions in the existing chimney breast. See fig. 6 below Fig. 6 Lintle must project 150mm either side of the Opening Width = 750mm opening if cutting into an existing chimney...
  • Page 9 Fig. 7 The Interactive Zone - Openings, beams or joists within this area need to be assessed. 400mm interactive area Load triangle - No beam or opening permissible within this area 600mm load triangle Lintel e.g. 750mm x 75mm Proposed Opening in Chimney Breast The opening needs to be sufficient to accomodate the combustion chamber.

  • Page 10: Securing The Fire To The Opening

    SECURING THE FIRE TO THE OPENING The combustion chamber must be secured to the opening via the four off screw and rawlplugs provided. Fig. 8 & 9 below shows the hole centres in the mounting flanges of the combustion chamber. Fig.

  • Page 11: Installation Of The Gas Supply

    INSTALLATION OF THE GAS SUPPLY (INTO STUDDED WALL OR EXISTING CHIMNEY BREAST) Before installing the combustion chamber, decide from which side or if a rear connection to the gas supply is required. Plan the pipe run to enter the below the firebox from the left, right or rear and connect to the inlet elbow.

  • Page 12: Fitting The Efficiency / Flue Restrictor Baffle

    FITTING OF THE EFFICIENCY BAFFLE. The product is supplied with an efficiency baffle to improve the efficiency of the product when installed into Class 1 flues, of minimum diameter 175mm / 7” or brick built 225mm x 225mm chimneys. The minimum effective height of all flues must be 3 metres or above.

  • Page 13: Removal & Re-Fitting Of The Glass Frame

    REMOVING / RE-FITTING THE GLASS FRAME ASSEMBLY The glass frame is held in position by hooking the top flange over the combustion chamber opening at the top as shown in Fig. 14 below. Fig. 14 Glass Frame Assembly locates over lip on top of combustion chamber lid, and drops onto flange as shown.

  • Page 14: Fitting The Fuel Bed Logset

    SECTION 3 INSTALLATION OF FIRE FITTING THE FUEL-BED LOGSET The gravel material should then be first layed around the base of the combustion chamber as shown below in Fig. 16, leaving the rear section as shown to allow the fitting of Log “A” Fig.
  • Page 15 Fit Log “B” into position on left hand side of the fuel-bed base log “A”as shown below in Fig. 18, using the groove in Log “A” as a guide for placement. Fig. 18 Fit Log “C” into position on left hand side of the fuel-bed base log “A”as shown below in Fig.
  • Page 16 Fit Log “D” into position on left hand side of the fuel-bed base log “A”as shown below in Fig. 20, using the groove in Log “A” as a guide for placement. Fig. 20 Fit Log “E” into position at centre of the fuel-bed base log “A”as shown below in Fig.
  • Page 17 Fit Log “F” into position at right hand side of centre of the fuel-bed base log “A”as shown below in Fig. 22, using the groove in Log “A” as a guide for placement. Fig. 22 Fit Log “G” into position at right hand side of the fuel-bed base log “A”as shown below in Fig.

  • Page 18: Making The Gas Connection & Checking For Gas Tightness

    Warning : Use only the logs supplied with the fire. When replacing the logs remove the old logs and discard them. Fit a complete set of logs of the correct type. Do not fit additional logs or any logs other than a genuine replacement set.

  • Page 19: Removal & Re-Fitting The Trim

    REMOVAL & RE-FITTING OF THE TRIM ASSEMBLY The trim is supplied in 3 pieces, the rear panel, the front panel and the stainless steel trim insert. Fix the rear panel to the wall with via the 4 screw holes with screws / rawlplugs. NOTE : The flange of the rear panel must locate onto the base of the fire.

  • Page 20: Lighting The Appliance - Sit Rc System Equipped Models

    LIGHTING THE APPLIANCE Before attempting to light the appliance, please determine which remote control system the product is fitted with. To determine this, check the handset designs as shown below and follow the instructions on the proceeding pages as necessary. 3.4.1 If fitted with the S.I.T.
  • Page 21 3.4.3 LIGHTING THE APPLIANCE - S.I.T. ACS2T REMOTE CONTROL IMPORTANT : IF THE BURNER IS EXTINGUISHED FOR ANY REASON YOU MUST ENSURE THAT YOU WAIT A FULL FIVE MINUTES BEFORE ATTEMPTING TO RE-LIGHT THE FIRE. The product is controlled by the remote handset supplied with the fire. Ensure the 3 off AAA batteries supplied in the loose items pack has been fitted to the handset and the 6 off AA batteries have been fitted to the battery holder located in the front of the fire before attempting to light it.
  • Page 22 Fig. 28 “PILOT” Graphic on Handset Display To turn the fire off, press and hold the “ON” / “OFF” button, this will extinguish all flames including the pilot. If is recommended that the handset is placed into locked mode when not in use. To lock the handset, press and hold the “MODE” button for a minimum of 5 seconds.
  • Page 23 3.4.5 Operation of the Fire in “AUTOMATIC” mode Firstly turn the handset on and light the fire by pressing and holding the “ON” / “OFF” button on the remote handset for a minimum of 2 seconds as shown in Fig. 3, section 3.4.4 a), Fig. 27 Press the “THERMOSTATIC”...
  • Page 24 3.4.6 Operation of the Fire in “PROGRAMME FUNCTION” mode The handset is pre-programmed with ten off alternative settings to give various options of timed, automatic useage. Please see table below for the details of these 10 off pre-set functions. Programme Time ON Time OFF Time ON...
  • Page 25 3.4.7 Low Battery Signal When the batteries in the handset needs replacing, a small battery symbol will appear on the handset. Remove the cover on the rear of the handset and replace the 3 off AAA batteries as necessary. 3.4.8 To Set the Time on the Remote Handset Simultanelously press the “O”...

  • Page 26: Lighting The Appliance - Mertik Maxitrol System Equipped Models

    LIGHTING THE APPLIANCE - MERTIK MAXITROL GV60 REMOTE CONTROL IMPORTANT : IF THE BURNER IS EXTINGUISHED FOR ANY REASON YOU MUST ENSURE THAT YOU WAIT A FULL FIVE MINUTES BEFORE ATTEMPTING TO RE-LIGHT THE FIRE. The product is controlled by the remote handset supplied with the fire. Ensure the 9V battery as supplied in the loose items pack has been fitted to the fire before attempting to light it and the 4 off AA batteries have been fitted to the reciever unit, located next to the control valve at the L/H/S.
  • Page 27 With the product in “MANUAL” mode the fire can now be switched between HIGH rate heat input and LOW rate heat input by pressing the “DOWN” arrow on the handset. To reduce the flame height of the main burner incrementally, press the arrow momentarily. To reduce the heat input directly down to the minimum level, press and hold the “DOWN”...
  • Page 28 3.5.2 Operation of the Fire in “TEMPERATURE” mode In order to change the mode of operation from “MANUAL” to “TEMPERATURE”, press the “SET” button, the fire will then change to either “DAY TEMP” (Fig. 34) mode or “NIGHT TEMP” mode (Fig 35). To alternate between the 2, press the “SET”...
  • Page 29 3.5.3 Operation of the Fire in “TIMER” mode In order to change the mode of operation from “MANUAL” to “TIMER”, press the “SET” button, the fire will then alternate between the settings until the “TIMER” mode is displayed. NOTE : The “SET” button allows you to alternate between all modes of operation :- “...
  • Page 30 3.5.4 Low Battery Signal When the battery in the handset needs replacing, “BATT” will be displayed on the handset. Remove the cover on the rear of the handset and replace the 9V battery as necessary. 3.5.5 To Set the Time on the Remote Handset Simultanelously press the “UP”...

  • Page 31: Checking For Clearance Of Combustion Products

    CHECKING FOR CLEARANCE OF COMBUSTION PRODUCTS Close all doors and windows in the room. Light the fire and allow to run for approximately 5 minutes on high position. After approximately 5 minutes hold a smoke match just inside and below the centre of the lower front edge of the top of the fire as shown in Fig.

  • Page 32: Maintenance

    Servicing Notes Servicing should be carried out annually by a competent person such as a GAS SAFE registered engineer. It is a condition of Verine Fires guarantee schemes that this is carried out by a competent person i.e a GAS SAFE registered Engineer in accordance with these servicing notes, and as a condition of the guarantee the oxypilot must be changed.

  • Page 33: Removal Of The Ultrasonic Reciever

    4.2.5 Remove the 2 off fixing screws which hold the valve to its mounting bracket and lift the valve and its mounting plate away from the combustion chamber. 4.2.6 Swap the valve (and reciever / control board on the SIT equipped models) mounting plate onto the new valve and replace the fixings holding it in position.

  • Page 34: Removal / Replacement Of The Handset Battery

    Replacing the Batteries in the Handset 4.6.1 Remove and re-fit the new 9V battery by removing the cover on the back of the handset on the Mertik Maxitrol handset or 3 off AAA batteries on the SIT unit. Parts Shortlist SIT Control Valve B-106790 ODS Pilot (Mertik)

  • Page 35: 5.1 Installation Information

    SECTION FIVE - USER INSTRUCTIONS 5.1 INSTALLATION INFORMATION CONDITIONS OF INSTALLATION It is the law that all gas appliances are installed only by a competent (e.g. GAS SAFE Registered) Installer, in accordance with the installation instructions and the Gas Safety (Installation and Use) Regulations 1998 as amended. Failure to install appliances correctly could lead to prosecution.

  • Page 36: About The Proclaim He Room Heater

    5.2 ABOUT YOUR NEW FONTANA HE ROOM HEATER The Verine Fontana High Efficiency log effect room heater incorporates a unique and highly developed fuel bed which gives the realism of a loose log layout combined with realistic flames and glow. The use of durable hard ceramic material in the construction of the fuelbed components ensures long and trouble free operation.

  • Page 37: 5.3 Spillage Monitoring System

    5.3 SPILLAGE MONITORING SYSTEM This appliance is fitted with a spillage monitoring system which shuts down the fire if the evacuation of combustion products from the fire is affected by a partially or fully blocked flue pipe. If this system operates the fire will go out. If this occurs, leave the fire for at least three minutes then follow the lighting procedure as described in the previous section.

  • Page 38: Lighting The Appliance - Sit Rc System Equipped Models

    LIGHTING THE APPLIANCE Before attempting to light the appliance, please determine which remote control system the product is fitted with. To determine this, check the handset designs as shown below and follow the instructions on the proceeding pages as necessary. 5.4.1 If fitted with the S.I.T.
  • Page 39 5.4.3 LIGHTING THE APPLIANCE - S.I.T. ACS2T REMOTE CONTROL IMPORTANT : IF THE BURNER IS EXTINGUISHED FOR ANY REASON YOU MUST ENSURE THAT YOU WAIT A FULL FIVE MINUTES BEFORE ATTEMPTING TO RE-LIGHT THE FIRE. The product is controlled by the remote handset supplied with the fire. Ensure the 3 off AAA batteries supplied in the loose items pack has been fitted to the handset and the 6 off AA batteries have been fitted to the battery holder located in the front of the fire before attempting to light it.
  • Page 40 Fig. 4 “PILOT” Graphic on Handset Display To turn the fire off, press and hold the “ON” / “OFF” button, this will extinguish all flames including the pilot. If is recommended that the handset is placed into locked mode when not in use. To lock the handset, press and hold the “MODE” button for a minimum of 5 seconds.
  • Page 41 5.4.5 Operation of the Fire in “AUTOMATIC” mode Firstly turn the handset on and light the fire by pressing and holding the “ON” / “OFF” button on the remote handset for a minimum of 2 seconds as shown in Fig. 3, section 5.4.4 Press the “THERMOSTATIC”...
  • Page 42 5.4.6 Operation of the Fire in “PROGRAMME FUNCTION” mode The handset is pre-programmed with ten off alternative settings to give various options of timed, automatic useage. Please see table below for the details of these 10 off pre-set functions. Programme Time ON Time OFF Time ON...
  • Page 43 5.4.7 Low Battery Signal When the batteries in the handset needs replacing, a small battery symbol will appear on the handset. Remove the cover on the rear of the handset and replace the 3 off AAA batteries as necessary. 5.4.8 To Set the Time on the Remote Handset Simultanelously press the “O”...

  • Page 44: Lighting The Appliance - Mertik Maxitrol System Equipped Models

    LIGHTING THE APPLIANCE - MERTIK MAXITROL GV60 REMOTE CONTROL IMPORTANT : IF THE BURNER IS EXTINGUISHED FOR ANY REASON YOU MUST ENSURE THAT YOU WAIT A FULL FIVE MINUTES BEFORE ATTEMPTING TO RE-LIGHT THE FIRE. The product is controlled by the remote handset supplied with the fire. Ensure the 9V battery as supplied in the loose items pack has been fitted to the fire before attempting to light it and the 4 off AA batteries have been fitted to the reciever unit, located next to the control valve at the L/H/S.
  • Page 45 With the product in “MANUAL” mode the fire can now be switched between HIGH rate heat input and LOW rate heat input by pressing the “DOWN” arrow on the handset. To reduce the flame height of the main burner incrementally, press the arrow momentarily. To reduce the heat input directly down to the minimum level, press and hold the “DOWN”...
  • Page 46 5.5.2 Operation of the Fire in “TEMPERATURE” mode In order to change the mode of operation from “MANUAL” to “TEMPERATURE”, press the “SET” button, the fire will then change to either “DAY TEMP” (Fig. 10) mode or “NIGHT TEMP” mode (Fig 11). To alternate between the 2, press the “SET”...
  • Page 47 5.5.3 Operation of the Fire in “TIMER” mode In order to change the mode of operation from “MANUAL” to “TIMER”, press the “SET” button, the fire will then alternate between the settings until the “TIMER” mode is displayed. NOTE : The “SET” button allows you to alternate between all modes of operation :- “...
  • Page 48 5.5.4 Low Battery Signal When the battery in the handset needs replacing, “BATT” will be displayed on the handset. Remove the cover on the rear of the handset and replace the 9V battery as necessary. 5.5.5 To Set the Time on the Remote Handset Simultanelously press the “UP”...

  • Page 49: Cleaning Instructions

    CLEANING WARNING : Before attempting any cleaning operation ensure that the fire has been allowed to fully cool. 5.6.1 CLEANING THE TRIM AND PAINTED METAL PARTS The extruded aluminimum trim that is supplied for use with this product must be gently cleaned with a damp cloth only.

  • Page 50: Removal & Re-Fitting The Fuel-Bed Logset

    REMOVAL & RE-FITTING THE FUEL-BED LOGSET The gravel material should then be first layed around the base of the combustion chamber as shown below in Fig. 14, leaving the rear section as shown to allow the fitting of Log “A” Fig.
  • Page 51 Fit Log “B” into position on left hand side of the fuel-bed base log “A”as shown below in Fig. 16, using the groove in Log “A” as a guide for placement. Fig. 16 Fit Log “C” into position on left hand side of the fuel-bed base log “A”as shown below in Fig.
  • Page 52 Fit Log “D” into position on left hand side of the fuel-bed base log “A”as shown below in Fig. 18, using the groove in Log “A” as a guide for placement. Fig. 18 Fit Log “E” into position at centre of the fuel-bed base log “A”as shown below in Fig.
  • Page 53 Fit Log “F” into position at right hand side of centre of the fuel-bed base log “A”as shown below in Fig. 22, using the groove in Log “A” as a guide for placement. Fig. 22 Fit Log “G” into position at right hand side of the fuel-bed base log “A”as shown below in Fig.
  • Page 54 IMPORTANT NOTE HAVING FITTED THE GRAVEL MATERIAL IN THE BASE OF THE COMBUSTION CHAMBER, ENSURE THAT NONE OF IT IS ON THE BURNER FLAME STRIP OR IN THE PILOT ASSEMBLY. IF MATERIAL IS OBSERVED VISUALLY ON THESE COMPONENTS, REMOVE THE FUEL-BED LOGSET, REMOVE THE GRAVEL MATERIAL FROM THE BURNER AND OR PILOT AND RE-FIT THE LOGS AS DETAILED IN SECTION 5.7 ON THE PREVIOUS PAGES.

  • Page 55: Removal & Re-Fitting The Glass Frame

    REMOVING / RE-FITTING THE GLASS FRAME ASSEMBLY The glass frame is held in position by hooking the top flange over the combustion chamber opening at the top as shown in Fig. 20 below. Fig. 20 Glass Frame Assembly locates over lip on top of combustion chamber lid, and drops onto flange as shown.

  • Page 56: Removal & Re-Fitting The Trim Assembly

    REMOVAL & RE-FITTING OF THE TRIM ASSEMBLY IMPORTANT NOTE : The trim assembly of this product is a working surface and as such will become hot in use. Allow the product and trim to fully cool prior to attempting to remove it. The trim is supplied in 3 pieces, the rear panel, the front panel and the stainless steel trim insert.

  • Page 57: User Replaceable Parts

    5.10 USER REPLACEABLE PARTS The only user replaceable parts on this fire are the fuelbed / log form, and the handset / ultrasonic receiver batteries, which may be replaced as described in the below. Replacement of any other parts must be carried out by a competent person such as a GAS SAFE registered gas installer.

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