Troubleshooting - Rockford Fosgate RFX4000-SX Operation Manual

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TROUBLESHOOTING
Unable to read some USB devices
The unit is not compatible with all USB devises. Try formatting the USB device in FAT
16/32 standard.
Cannot play certain song formats downloaded from websites
The unit does not currently support file in DRM (Digital Right Management) format.
Takes 60 seconds for unit to recognize USB device.
This is normal operation for the unit. Some USB devices take longer than others
depending on file size and quantity loaded.
LCD Cannot display the MP3 song name correctly
The audio files are not tagged properly with 103 format or they are in a foreign
language.
Power does not turn on (no sound)
Check wiring and connections along with the fuse in the unit. If the fuse is blown,
replace. If this happens again, consult your nearest dealer.
No sound output when operation the unit with amplifiers or power antenna
attached
The power antenna lead could be shorted to the ground or there may be excessive
current that is required for the amplifiers or power antenna to operate.
Buttons are not responsive or the LCD display is wrong
The connections for the front panel may be loose or dirty. Tighten connections and use a
soft cloth to clean. If this doesn't solve the problem, consult with your nearest dealer.
The unit picks up engine noise
Check the ground wire connection.
After unit powers on, the unit immediately powers off
The battery voltage may be too low. Operating voltage should be between 11 v to 16V. If
the unit still cannot power on, consult with your nearest dealer.
RFX-MR5BB button fail to respond
Check if the unit has been locked. Press and hold "DISP" and "SEL" buttons to unlock.
WARRANTY INFORMATION:
Should this product require service, you may obtain specific information by contacting the
dealer from whom this product was purchased.
For any service related questions, please call our technical service team.
Technical Support Phone Number: 57 4-293-1521
P16

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