The Dyson 5 Year Guarantee - Dyson dc26 Helpline Manual

Summary of cover
Terms and conditions of the Dyson 5 year guarantee
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The guarantee becomes effective at the date of purchase (or the date of delivery if this is later).
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You must provide proof of delivery/purchase before any work can be carried out on your machine. Without this
proof, any work carried out will be chargeable. Please keep your receipt or delivery note.
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All work will be carried out by Dyson or its authorised agents.
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Any parts which are replaced will become the property of Dyson.
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The repair or replacement of your machine under guarantee will not extend the period of guarantee.
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The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.
What is covered
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The repair or replacement of your machine (at Dyson's discretion), if your machine is found to be defective due to faulty
materials, workmanship or function within 5 years of purchase (if any part is no longer available or out of manufacture,
Dyson will replace it with a functional replacement part).
What is not covered
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Normal wear and tear (e.g. Fuse, belt, brush bar, etc.).
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Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the machine
which is not in use with Dyson's user guide.
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Blockages - please refer to the user guide for details of how to unblock your machine.
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Use of the machine for anything other than normal domestic household purposes.
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Use of parts not assembled or installed in accordance with the instructions of Dyson.
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Use of parts and accessories which are not Dyson Genuine Components.
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Faulty installation (except installation by Dyson).
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Repairs or alterations carried out by parties other than Dyson or its authorised agents.
We'll help you choose the right Dyson and give you any advice and assistance you need when you're using it. You can contact us
anytime at www.dyson.com or call our team of experts.
Dyson 5 year guarantee
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helpline manual