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Performing a factory data reset erases all data on the phone. It is recommended that you back up
important data before performing a factory data reset.
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Erased information cannot be restored. Only erase data after you are sure you have saved
everything you need.
Access Backup and Reset Options
1. From home, tap Apps
The Backup and reset menu opens.
2. Set options.
The backup and reset settings are applied and saved.
If you are performing a Factory data reset, follow the prompts to confirm the data removal.
The phone will erase all data and reboot.
Personal Settings
> Settings
> Backup and Reset
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