Samsung WA5451ANW/XAA Fast Track Troubleshooting page 6

Error Type
Heater Error
Overflow error
Temperature
Sensor Error
Unbalance
Error
Mems or Har-
ness Failure
Foaming
Detected
Clutch PE
Motor Error
Clutch assem- PE1
bly hall sensor
error
Check whether the washing machine is level to the floor with respect to the original position of the washing machine prior
to service. Doing this now will reduce the need for a redo call and customer dissatisfaction.
✔ Vibrations can shorten the lifetime of the product.
Error Mode Details
LED
Hr This can be a short or a wire disconnected to the heater circuit. This
can also be problem with the tub contacting the heater or if the wa-
(Heater
ter in the tub is frozen or there is no water. The error is triggered by
temperatures above 145C. If the heater has no error, this occurs
Relay)
because of a PBA relay malfunction. Check the wiring harness to
the heater.
An Hr error occurs if the steam heater, is faulty, replace it.
OE Water is supplied continually because the water level detection
does not work. - Verify the drain is working properly, the water level
1E
detection does not work and water is supplied continually. Verify the
water valves shut off fully. Finally check the water level sensor.
tE1 The washing heater temperature sensor in the tub has an error.
Check the connections for the washing heater temperature sensor
connector.
dC Check the type of laundry. Check whether it may cause an unbal-
anced situation.- Educate the consumer in this case, to press
pause, reposition the load or remove a few items. Press start to
continue and complete the wash cycle.
8E
MEMS sensor error. If the output from the MEMS sensor is over 4.5VDC
(open) or below 0.5VDC (shorted) for 5 seconds this error will occur.
SUdS This occurs when too much foaming is detected. It is also displayed
while foaming is removed. When the removal is finished, the normal
Sd
cycle proceeds. (This is one of the normal operations. It is an error
for preventing non-sensing faults.)
Check the clutch motor Clutch motor error. Occurs when the clutch motor position is not detected.
windings and connec- The MICOM will attempt 3 times to determine the motor position. After the
rd
tor. 3
Clutch motor error. Occurs when the clutch motor position is not detected.
Check the clutch hall Clutch assembly hall sensor error. The drum will shake to try to determine
sensor and wiring. if the clutch is in the right position. After 15 attempts if the hall sensor is not
communicating with the MICOM the error will occur.
When installing a washer and dryer on
the first, or second floor, do not exceed
this leg adjustment height for stability.
Check MEMS PCB ,Main PCB & Wire-harness
attempt the error will appear.
# nwWA5451 09/22/2011