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6.8.2 IPv6 ..................................... 56 6.8.3 WLAN Status of 2.4 GHz ............................. 57 6.8.4 WLAN Status of 5 GHz ..............................57 6.8.5 Interface Statistic ................................58 6.8.6 USB Status ..................................58 6.8.7 ARP Table ..................................59 _______________________________________________________________________________________ For internal (TM) only...
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7. CONFIGURING THE IP ADDRESS IN WINDOWS XP .............. 60 8. TROUBLESHOOTING ......................62 9. NETWORKING BASICS ....................... 65 9.1. Checking Your IP Address ................................. 65 9.2. Statically Assigning an IP Address ..............................66 10. TECHNICAL SPECIFICATIONS ....................67 _______________________________________________________________________________________ For internal (TM) only...
MAC filtering and SSID broadcast control to consolidate the wireless network security and prevent unauthorized wireless connection. The Web-based user interface of the RGX4400 makes it extremely easy to install and manage the network. The wireless router supports both DHCP client and server, enabling system administrators to easily integrate this wireless router into existing network environments, as well as manage IP assignment, without reconfiguring other stations.
Revision No: 1.0 ST/WI/RG/RGX4400 RESIDENTIAL GATEWAY DETAILS Below are the details of the Residential Gateway: DESCRIPTION ADSL MODEM INFORMATION Model name Residential Gateway RGX4400 The colour of RG Silver Matte Country of origin China Firmware version Ver. 2.0.9 Input: 100~240 V AC, 50/60 Hz Input Voltage DC (Vdc) and current Output: 12 V DC, 12.0 A...
Warranty card x 1 Device info sticker x 3 Note: Using a power supply with a different voltage rating other than the one included with the RGX4400 may cause damage and void the warranty for this product. 5.2. System Requirement Recommended system requirements are as follows: ...
Indicator Color Status Description POST testing (60s) is in progress or the device is not running normally. Power (TM Logo) The device is running normally. White Power is off or the device is down. LAN connection succeeds. White LAN 4/3/2/1 Blinking Data is being transmitted through the LAN interface.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Rear Panel and Interface Description Figure 2 Rear Panel The following table describes the interfaces of the device. Interface/Button Description WPS SETUP This button is used for enabling WPS PBC mode. If WPS is enabled, press this button, and then the wireless router starts to accept negotiation of PBC mode.
(RF) noise in your home or business. To maximize the wireless range of the router, pay attention to the following basic guidelines: Keep the number of walls and ceilings between the RGX4400 router and other network devices to a minimum. ...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Note: If wireless signal is weak, please put the wireless router to the appropriate place or adjust the antenna angle. The wireless router can connect to various network devices. See the following figure: Roaming Suppose that several wireless routers run in the same network.
SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.0 Web Configuration This section shows you how to configure your new RGX4400 wireless router using the Web- based configuration page. Logging In to the wireless router Step1 To access the configuration page of the wireless router, open a...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 It is the user name for log in through PPPoE. Username It is the password for log in through PPPoE. Password Tick the Check Box; if you need to set a static IP Address for Use Static IP Address PPPoE connection.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Step1 Select the IP Protocol, By Default is IPv4 & IPv6 Step2 Key In the PPPoE Username (Provided by your Internet Service Provider) Step3 Key In the PPPoE Password (Provided by your Internet Service Provider) Step4 Click Apply Changes at the bottom of the page.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Setup 6.2.1 Ethernet WAN Choose Setup > Ethernet WAN, and the WAN Interface page appears. In this page, you can add a new WAN connection or edit the pre-set WAN connections. As the WAN Configuration page appears, there are 3 pre-set WAN connections with the Protocol types are PPPoE, Bridge, and DHCP.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 back main connection page. Step4 Click Add in the main page. Step5 In the coming page, you can configure the parameters of the new WAN connection. There are 5 Channel Mode in the dropdown list: Bridged, IPoE, PPPoE, DS-Lite, 6rd &...
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 PPPoE 1) Selected connection under PPPoE type. 2) Enable disable VLAN Tagging of this connection. If you select Enable VLAN Tagging, you’ll be required to enter the VLAN ID for marking the packet.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.2.2 Port Mapping Choose Setup > Ethernet WAN, and the WAN Configuration page appears. All WAN will have its own Port Mapping. They cannot be overlap and cannot be empty If you want to move LAN3 to VLAN 600, you will have to remove it from VLAN 500 and add it on VLAN 600.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Go to Port Mapping and tick on the LAN_3 Checkbox. Click save Apply Changes configuration. 6.2.3 IP VLAN TAG Choose Setup > WAN, and the WAN Configuration page appears. - 16 -...
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 If u want to change the VLAN ID from 500 to other VLAN, Example to VLAN 555. Click Edit at Connection_1 Go to VLAN; change the VLAN ID to VLAN 555, Click Apply Changes to save the configuration.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.2.4 LAN the address of the LAN management interface. IP Address The Subnet Mask for the LAN interface. Subnet Mask Address Mode for the IPv6 interface. IPv6 Address Mode IP Address for the LAN interface. Can be edit when IPv6 Address Selected Manual Address Mode.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Wireless Configuration Wireless configuration includes wireless basic configuration, VAP configuration, WPS configuration and wireless advanced configuration. 6.3.1 WLAN0(2.4GHz) Basic Configuration Choose WLAN > Basic, and the wireless 2.4GHz page appears. In this page, you can enable or disable 2.4G wireless, Tick Disable WLAN Interface to disable the wireless 2.4Ghz...
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Multiple AP By Clicking Multiple AP Button, this page will be shown, you can create up to 4 MBSSID under 2.4Ghz Wireless. Tick the Check Box to Enable the VAP, configure the new SSID to meet your requirement.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.3.2 WLAN Advanced Setting The maximum length for a packet fragment. The default value is Fragment Threshold 2346. The threshold value for sending the RTS/CTS frame. The default RTS Threshold value is 2346 Bytes.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Click the dropdown list to select the SSID to be configured. SSID None, WEP, WPA2, and WPA2 Mixed can be selected in the Encryption dropdown list. Enterprise type or Personal type to be selected.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Click the dropdown list to select the SSID to be configure SSID None, WEP, WPA2, and WPA2 Mixed can be selected in the Encryption dropdown list. Enterprise type or Personal type to be selected.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 To delete a MAC address in the MAC list, tick the check box then click Delete Selected or clicking Delete All to delete all MAC address. 6.3.5 WI-FI Protected Setup In this page, the WPS switch is supplied, Tick Disable WLAN Interface to disable the WPS Function.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Wireless Band for 5GHz. Band Wireless Mode for this interface. Mode Click to configure more SSID for 5Ghz interface. Multiple AP SSID Name for the 1 Interface. SSID Can select 20, 40, or 80, in MHz.
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SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 By Clicking Multiple AP Button, this page will be shown, you may create up to 4 VAP under 5Ghz Wireless. Tick the Check Box to Enable the VAP, configure the new SSID to meet your requirement.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.3.7 WLAN Advanced Setting The maximum length for a packet fragment. The default value is Fragment Threshold 2346. The threshold value for sending the RTS/CTS frame. The default RTS Threshold value is 2346 Bytes.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.3.8 WLAN Security Settings Click the dropdown list to select which SSID to be configured SSID None, WEP, WPA2, and WPA2 Mixed can be selected in the Encryption dropdown list. Enterprise type or Personal type to be selected.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Password for SSID Encryption Key WPA2 Mixed Click the dropdown list to select which SSID to be configure SSID None, WEP, WPA2, and WPA2 Mixed can be select in the dropdown Encryption list.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 To delete a MAC address in the MAC list, tick the check box then Delete Selected or can delete all by clicking Delete All. 6.3.10 WI-FI Protected Setup In this page, the WPS include enabling or disabling the wireless switch, Tick Disable WLAN Interface to enable the WPS Function.
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SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Enable the DHCP Server if you are using this device as a DHCP server. This page lists the IP address pools available to hosts on your LAN. The device distributes IP addresses in the pool to the hosts on your network as they request Internet access.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Port-Based Filter – This function is used to configure the Port-Based Filtering. You can choose the port which can get IP addresses from the DHCP server. MAC-Based Assignment - is used to configure the static IP address based on MAC ...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 You can configure the static IP address based on MAC Address. 6.4.2 DHCPv6 This is to configure the DHCP for IPv6. By default ipv6 address is assigned by IPv6 DHCP Server. - 33 -...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.4.3 UPNP The system acts as a daemon when you enable it and select WAN interface (upstream) that will use UPnP. If an internet user wants to access the server of a specific interface in the internal network, the user needs to set port mapping.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Enable or disable the RIP function of the router. The interface on which you want to enable RIP. Interface Indicate the RIP version in which information must be passed to the device, Receive Mode and it can be accepted into its routing table.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Enable or disable the IGMP Proxy function. IGMP Proxy The WAN interface which runs IGMP Proxy function. WAN interface 6.4.7 IGMP Snooping This Page is used to enable or disable IGMP Snooping Function. IGMP snooping is the process of listening to Internet Group Management Protocol (IGMP) network traffic.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Enable or disable the MLD Proxy function MLD Proxy The WAN interface which runs MLD Proxy function WAN interface 6.4.9 MLD Snooping This Page is used to enable MLD Snooping Function. Layer 2 switches can use MLD snooping to...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Key in the domain DNS server’s IP address. Domain Name Server If you choose the manual DNS, you can bind the IPv4 WAN Interface Binding DNS server’s IP address with assigned wan interface 6.4.11 Dynamic DNS...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 There are two DDNS provider to be selected in order to register your Enable device: DynDNS.org and TZO. The DDNS server’s Domain name. Hostname The WAN interface over which your device will be accessed.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.5.2 MAC Filtering MAC Filtering (or GUI filtering, or layer 2 address filtering) refers to a security access control method. By this method, the 48-bit MAC address assigned to each network card is used to determine the access to the network.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.5.3 Port Forwarding This function allows you to automatically redirect common network services to a specific machine behind the NAT firewall. These settings are necessary if you wish to provide some sort of servers, like web server or mail server on the private local network behind your Gateway's NAT firewall.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Enable or disable the URL blocking function. If it is enabled, the access to URL Blocking websites which match with the URL will be blocked by the router, if it is disabled, nothing will be done.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Title of the Schedule Rule. Name You can choose ― All Week‖ or ― Select Day(s)‖. Day(s) All day. All Day-24 hrs Start Time If you don’t choose ― All day-24 hrs‖, you must key in the Start Time and the End End Time Time.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.5.7 DoS If enable Dos, you can do some settings to prevent some kinds of DOS attack. 6.5.8 DMZ DMZ (Demilitarized Zone), a special network zone that is different from the external network or the internal network.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Enable or disable the DMZ feature. DMZ Host IP address of the local host. This feature lets a local host to be DMZ Host IP Address exposed to the Internet. 6.5.9 IPv4/Port Filtering Enable or disable IPv4 filter, set the security level and the filter mode.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 There are 3 options available: TCP, UDP and ICMP Protocol Deny or allow traffic when matching this rule. Rule Action The source IP address assigned to the traffic on which filtering is Source IP Address Applied.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 The destination IP address assigned to the traffic on which filtering is Destination IP Address applied. Destination Prefix Length The length of the Destination IP address prefix. Starting and ending source port numbers.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 route entry is the default gateway). The network mask of the destination subnet. The default Mask gateway uses 0.0.0.0 The IP address of the next hop through which the traffic will Next Hop...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 System description for the device. System Description Contact person and/or contact information for the device. System Contact An administratively assigned name for the device. System Name The physical location of the device.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 The service names you can choose: TELNET , FTP , TFTP , HTTP , Service Name HTTPS , SNMP , SSH , PING , TR069 Check/un-check the services on the LAN column to allow/un-allow the services access from LAN side;...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Enable or disable static routing on the connection. Enable IP UNNumber The WAN interface which will set with IP UNNumber. WAN Connection Key in the IP Address provided by your Internet Service IP Address Provider.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 The RG device supports the following modes: Fair Competition, Game First, Download First, Web First and User Customized. If you choose Game First, you will see that the priority of Game service is high, the priority of download is low and the priority of web access is middle in the QoS Scheduling Rule Table.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 If you choose the user customized mode of the 6.6.5 . You should set the Upload Bandwidth and Download Bandwidth first. Next, you can choose the service name, and then you must key in the Source IP and Destination Port, choose the protocol and set the priority.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.6.8 RADVD The Router Advertisement Daemon (radvd) is an open-source software product that implements link-local advertisements of IPv6 router addresses and IPv6 routing prefixes using the Neighbor Discovery Protocol (NDP) as specified in RFC 2461. With these advertisements, hosts can automatically configure their addresses and some other parameters.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.6.9 Print Server Printer Server is a device that connects printers to client computers via a network. It accepts print jobs from the computers and sends the print jobs to the appropriate printers. It can even queues the jobs locally to accommodate the fact that jobs may arrive more quickly than the printer can actually handle.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 You can use the File Explorer to access the FTP server, and the address should be ― ftp://192.168.0.1‖, after press ENTER on keyboard, you can get all files on the USB disk, and upload or download the file from it.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Choose the USB disk to which you want to download files. USB Download Directory The user name to access the FTP Server. User Name The password to access the FTP Server. Password The port to access the FTP Server, default is 21.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Upload the Bit seed file to the Device. BT Seed Here shows the download status when you start to download. Status 6.7. Maintenance 6.7.1 Reset/Reboot Whenever, you can use this Web configuration to change system’s settings. These settings are initially placed in temporary storage.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.7.3 System Log A log file is a file that records either the events which happen while an operating system or other software runs, or the personal messages between different users of a communication software.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.7.5 Firmware Upgrade To upgrade the firmware for the RG device Click the Choose File button to select the firmware file. Confirm your selection. Click the Upgrade button to start upgrading.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.7.7 Time Zone Simple Network Timing Protocol (SNTP) is a protocol which is used to synchronize the system time to the public SNTP servers. The RG device supports SNTP client functionality in compliance with IETF RFC2030.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Enable or Disable the TR069 function. TR069 ACS URL. The username the RG device should use when connecting to the ACS. User Name The password the RG device should use when connecting to the ACS.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 The IP address you want to ping. Host Address 6.7.10 Tracert & Tracert6 Traceroute Diagnostics is used to find the route between your wireless router and the host on the Internet. The diagnostic result will be displayed after you key in Host IP address and click ― GO!‖.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.8. Status The submenus of status contain Device Info, IPv6, WLAN Status of 2.4 GHz & 5 GHz, Interface Statistic, USB Status, and ARP Table. 6.8.1 Device Status This page shows all the information of Router, including the WAN Connection status.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.8.3 WLAN Status of 2.4 GHz This page displays the status information of wireless connection ( 2.4 GHz ), including the Mode, Bans, SSID, Channel Number, Encryption type, Associated Clients & Active WLAN Clients.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.8.5 Interface Statistic This page displays the LAN & WLAN statistical information, including the bytes and quantities of sent and received packets. - 66 -...
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 6.8.6 USB Status This page displays the information of the USB device connected to the router. 6.8.7 ARP Table This page displays the information of the client’s IP address and the Mac Address which connected to Router.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 7.0. Configuring the IP Address in Windows XP The following describes the procedure for configuring the IP address on a PC of Windows XP: Step1 Right-click the icon of My Network Places and choose Properties in the menu.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Step4 Select Use the following IP address and enter the IP address of the network adapter. The IP address should belong to the IP pool 192.168.0.X (X is a number from 2 to 254).
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 8.0. Troubleshooting All indicators are off Check the connection between the power adapter and the power socket. Check whether the power switch is turned on. Failure to login to the wireless router...
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 Fault Cause Solution Beyond the wireless Place the wireless router near the client. coverage Modify the channel setting. Authentication problem Use the cable to connect computer to the device. Check the network security settings.
Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 9.0. Networking Basics 9.1. Check Your IP Address After you install your TRG212M wireless router, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server automatically. To verify your IP address, please follow the steps below.
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Doc. No.: SYSTEM TECHNOLOGY Revision No: 1.0 ST/WI/RG/RGX4400 If you are not using a DHCP capable gateway/wireless router, or you need to assign a static IP address, please follow the steps below: Step 1 Windows® XP - Choose Start > Control Panel > Network Connections from the desktop .
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