Estados Unidos de América, y puede no funcionar correctamente en otros países. (Consulte la página 76 para tener más detalles.) Telephone Answering System with Facsimile KX-F780 Model No. Contents Installation and Connection RR p. 6 Initial Preparation RRRRRR p. 11 Basic OperationsRRRRRRR p.
Thank you for purchasing the Panasonic Telephone Answering System with Facsimile. Things you should keep records of For your future reference Date of purchase Dealer’s name and address Dealer’s telephone number Caution: The Telephone Protection Act of 1991 requires the following information to be clearly stated either at the top or bottom margin of the ﬁrst message page when transmitting messages via telephone facsimile;...
Important safety instructions When using this product, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this product.
Installation and Connection Location of controls RRRRRRRRRRRRRRRRRRRRRRRRR Installing your unit RRRRRRRRRRRRRRRRRRRRRRRRRR Connections RRRRRRRRRRRRRRRRRRRRRRRRRRRR 10 Initial Preparation Setting the date, time, logo and facsimile telephone number RRRRRRR 11 Selecting the receive mode RRRRRRRRRRRRRRRRRRRRRR 14 Adjusting volumes RRRRRRRRRRRRRRRRRRRRRRRRRR 16 Basic Operations Making voice calls RRRRRRRRRRRRRRRRRRRRRRRRRR 17 Answering voice calls RRRRRRRRRRRRRRRRRRRRRRRR 17 Transmitting documents RRRRRRRRRRRRRRRRRRRRRRR 18 Receiving documents RRRRRRRRRRRRRRRRRRRRRRRR 21...
Answering system Voice mailbox RRRRRRRRR 44 (how callers can leave you private messages) Transferring incoming calls RRRRRRRRRRRRRRRRRRRRRR 47 Operating the answering device from a remote phone RRRRRRRRRR 49 Recording your own greeting messages RRRRRRRRRRRRRRRR 54 Special settings Changing the caller’s recording time RRRRRRRRRRRRRRRRRR 56 Setting the message alert RRRRRRRRRRRRRRRRRRRRRR 56 Setting the recording time alert RRRRRRRRRRRRRRRRRRRR 57 Changing the recording time for the ANS/FAX greeting message RRRRR 57...
Location of controls Front view Speaker Microphone (p. 17, 54) Document exit Document entrance Front lid open button (p. 8, 69) Paper stacker (p. 9) Document feeder tray (p. 18) Document guide(s) (p. 18)
Control panel HELP (p. 10) Dial keypad OPER TONE FLASH REDIAL/PAUSE MUTE SLOW QUICK FLASH (p. 36) MUTE (p. 17) QUICK (p. 30) SLOW (p. 30) REDIAL/PAUSE (p. 36) TONE (p.36) Answering control buttons RESOLUTION (p. 18) Display panel DIRECTORY MENU (p.
Installing your unit Installing the handset cradle If you want to use this unit with a handset, install the handset and handset cradle. ¡To save space or to use the unit mainly for faxes, you may remove the handset cradle. Even if the handset and handset cradle are not installed, you can make or answer calls using the SP-PHONE button.
Installing the recording paper A Open the back lid by lifting up the tabs located on both sides. B Install a recording paper roll in the unit. ¡Make sure that the shiny side of the paper is facing down and there is no slack, tape, or glue residue on the paper roll.
Connections Power cord Note: ¡For additional equipment protection, we recommend the use of a surge protector. The following types are available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX). ¡When you operate this product, the power outlet should be near the product and easily accessible.
Setting the date, time, logo and facsimile telephone number Before using your unit, program the correct date and time, your logo and your facsimile telephone number. This information will be printed on the top of each page transmitted from your unit. To change the print position, see page 58.
Setting your logo Usually the logo is a company, division or personal name in an abbreviated form. Press (MENU). SYSTEM SET UP Press , then YOUR LOGO Press (START/COPY/SET). LOGO= Enter your logo up to 30 characters. ¡Refer to the instructions on page 13. Press (START/COPY/SET).
How to enter characters and symbols The dial keypad and the direct call stations can be used as character input keys and command keys. Pressing 0–9 and direct call station 1 will alternately select a character as shown below. Keys INSERT key (Used to insert one character or one space.) SPACE key (Used to replace one character with a space.) DELETE key (Used to delete one character.)
ANS/FAX mode as an AUTO RECEIVE mode (page 15). FAX mode: Select this mode when you use the unit solely as a fax machine (see page 24). Display: FAX MODE Note: ¡Regardless of the mode you select, you can always place calls and faxes.
Changing the setting of the AUTO RECEIVE mode You can select either ANS/FAX mode (pre-selected setting) or FAX mode in the AUTO RECEIVE mode. If you want to change the setting, follow the steps below. Press (MENU). SYSTEM SET UP Press , then AUTO RECEIVE...
Adjusting volumes » » Ringer volume » » Press (VOLUME) (Z/Y) while the unit is idle. ¡3 levels (high/low/off) are available. » » To turn the ringer off: 1. Press (VOLUME) (Z) repeatedly. ¡The following message will be shown. RINGER OFF= OK? »...
Making voice calls Press (DIGITAL\SP-PHONE) or lift the handset. Dial a phone number. ¡If you misdial, hang up and dial again. When the other party answers, speak into the microphone or handset. When ﬁnished, press (DIGITAL\SP-PHONE) again or hang up the handset. Answering voice calls When the unit rings, lift the handset or press (DIGITAL\SP-PHONE).
Transmitting documents Documents you can send Minimum size Maximum size 128 mm (5w) 216 mm ⁄ Note: ¡Remove clips, staples or other similar fastening objects. ¡Check that ink, paste or correction ﬂuid has dried. ¡Do not send the following types of documents. Use copies for fax transmission. —...
Transmitting documents manually Insert the documents FACE DOWN until a beep tone is heard. Press (DIGITAL\SP-PHONE) or lift the handset. Dial a phone number. ¡If you misdial, hang up and dial again. When a fax tone is heard, press (START/COPY/SET). Hang up the handset if using it.
Transmitting documents by following the voice guide Press (MENU) until the following is displayed. XMT VOICE GUIDE Press (HELP). Voice guide: To transmit, insert the document face down until you hear the beep. Insert the documents FACE DOWN until a beep tone is heard.
Receiving documents Receiving fax documents manually When the unit rings, lift the handset or press (DIGITAL\SP-PHONE) to answer the call. When: — document reception is required, — a slow beep is heard, or — no sound is heard, press (START/COPY/SET). Hang up the handset if using it.
Receiving fax documents and/or recording incoming voice messages automatically (ANS/FAX mode) When you turn on the AUTO RECEIVE mode that is set to ANS/FAX, the unit will work as a facsimile machine and/or answering device. If a fax call is detected, the unit will automatically switch to the fax and receive fax documents. If a voice call is detected, the answering system will begin recording, then the caller can leave a voice message.
» When the unit detects a problem, one of the following pre-recorded greeting messages will be played. Memory full (p.65) Out of paper (p.65) Unit overheated (p.65) Memory full and out of paper Memory full and unit overheated Setting the ANS/FAX mode ring count This feature determines the number of rings after which the unit answers a call in the ANS/FAX mode.
Receiving fax documents only (FAX mode) When you turn on the AUTO RECEIVE mode that is set to FAX, the unit will work as a dedicated facsimile machine. The unit will automatically answer all calls and generate fax tones to the callers. Callers will hear fax tones and will only be able to transmit faxes.
Receiving both voice and fax calls (TEL/FAX mode) Use this mode when you wish to receive voice calls with ring but do not want to hear the unit ring when faxes are received. When a call is received, the unit will work as follows. The unit will automatically answer a call without ringing.
Setting up the unit Record the TEL/FAX mode greeting message (see page 54). ¡The TEL/FAX mode greeting message will be played to the caller when the unit automatically answers the incoming call. Set the MANUAL RECEIVE mode to TEL/FAX (see page 15). Make sure that the AUTO RECEIVE mode is turned off.
Setting the silent fax recognition ring count When a fax call is received in the TEL/FAX mode, the unit will automatically activate the fax function without ringing. If the unit detects a voice call, it will ring. You can choose from 3 to 6 rings. Press (MENU).
Making a copy Any transmittable document can be copied (see page 18). Insert the documents (up to 15 sheets) FACE DOWN until a beep tone is heard. Press (START/COPY/SET). Note: ¡When copying, the unit will automatically select FINE resolution. To change the resolution, press (RESOLUTION).
Operating the answering device Listening to messages in common memory When the unit receives voice messages; — the NEW MSGS. indicator will ﬂash, —the call counter will show the total number of recorded messages, and — a slow beep will sound if message alert (page 56) is set to ON. »...
Functions during playback » » Repeating a message: » » Press (REPEAT) while the message you want to listen to is playing. » » ¡If you press (REPEAT) within 5 seconds of the beginning of the message, the previous message will be played.
Recording a telephone conversation While you are talking with the handset, the telephone conversation can be recorded. During a telephone conversation, open the station key panel. Press (MEMO/2WAY\REC). 2WAY RECORDING To stop recording, press (STOP) or hang up. Note: ¡There may be regulations in your area (state) concerning the manner in which 2-way telephone conversations may be recorded.
Storing phone numbers for automatic dialing The unit’s memory allows you to use both one-touch dialing and speed dialing for rapid access to your most frequently dialed numbers. One-touch dialing: The unit is equipped with 5 direct call station keys, each of which is divided into an upper station and a lower station.
Making voice calls using automatic dialing Press (DIGITAL\SP-PHONE) or lift the handset. a: Using one-touch dialing: For upper stations (1–5) Press the desired direct call station key. For lower stations (6–10) Press (LOWER), then press the desired direct call station key. b: Using speed dialing: Press (DIRECTORY), then press desired 2-digit number (00–49).
Electronic telephone directory The station names stored in memory are automatically registered into the electronic telephone directory in alphabetical order. You can make a fax or voice call by selecting the desired station name on the display. If you wish to send a fax, insert the documents into the document tray ﬁrst. Press (DIRECTORY).
Voice contact (talking to the caller during or after fax reception or transmission) You can have a conversation with the same call after the fax message is completed. This will save the extra expense and time of making another call. This feature works only when the other party’s unit is equipped with a voice contact feature.
TONE, FLASH and REDIAL/PAUSE buttons TONE button The TONE (*) button is used for rotary pulse dial services and allows you to temporarily change from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to pulse mode.
Polling (retrieving fax documents) The polling feature allows you to receive a document from another compatible machine where you pay for the call as opposed to the document being sent to you, thereby saving the other party call charges. Receive polling To place a call and recover a document from another machine, follow the steps below.
Delayed transmission (sending a fax at a later time) Using a built-in clock, this unit can send documents automatically at a speciﬁc time. This allows you to take advantage of low-cost calling hours offered by your telephone company. The delayed transmission can be reserved to take place up to 24 hours. Insert the documents FACE DOWN.
Sending documents overseas You may experience difficulty in transmitting documents overseas. This feature will make sending documents easier as the transmission speed is slowed down. Before starting the transmission procedure, follow the steps below. Press (MENU). SYSTEM SET UP Press , then OVERSEAS MODE Press (START/COPY/SET).
Remote fax receiving (using an extension to receive a fax message) If you have an extension phone on the same line, it is possible to receive a fax message. Using the extension phone, dial the remote fax activation code. This saves you from going to the facsimile unit and pressing (START/COPY/SET). Important: ¡To activate this feature, use a touch tone telephone as the extension phone and enter the remote fax activation code FIRMLY.
Junk mail prohibitor (preventing the reception of unwanted fax documents) This feature prevents reception from facsimile machines whose phone numbers are not stored in automatic dialing. Important: ¡This feature does not work when: —the unit is set to the TEL mode, —manual reception is performed, or —the other party does not program their facsimile telephone number correctly.
Receiving with distinctive ring service This feature can only be used by those who subscribe to a distinctive ring pattern service from their telephone company. For more information on the availability of this service, please contact your telephone company before setting this feature to ON. The distinctive ring service gives you up to 3 phone numbers on a single telephone line, each having a different ringing pattern.
Signaling your pager that you have received a fax document This feature allows your unit to call your pager when your unit receives a fax message. Press (MENU). SYSTEM SET UP Press , then FAX PAGER Press (START/COPY/SET). MODE=OFF Press (‹) or (›) to select “ON”. MODE=ON ¡If this feature is not required, select “OFF”.
Voice mailbox (how callers can leave you private messages) This unit has three mailbox memories. Your caller can leave a message in a speciﬁc mailbox. Only the person who knows the password can retrieve a message from a mailbox. This feature is useful when you use this unit with other people and when a caller would like to leave a message directly to a speciﬁc person.
How incoming messages are recorded in a mailbox Call your unit from a touch tone telephone. ¡The ANS/FAX greeting message will be played. Press and the desired mailbox number ( or C ¡A mailbox greeting message will be played. After the beep, leave a message. Recording a memo message and a telephone conversation You can record a memo message and a telephone conversation into a mailbox.
Erasing recorded messages in a mailbox Erasing a speciﬁc message in a mailbox Press (ERASE) while the message you want to erase is playing. Erasing all messages in a mailbox Press (MAIL\BOX) until the desired mailbox number is displayed. Example: Mailbox 1 BOX1 Press (ERASE).
Transferring incoming calls Each time an incoming message is recorded in a speciﬁc memory (common, mailbox1, mailbox2, or mailbox3), this feature allows your unit to dial automatically the number to which the message is to be transferred (Message Transfer) or your pager phone number (Pager call) and inform you that the message has been recorded.
Setting the message transfer/pager call Press (MENU). SYSTEM SET UP For common message transfer, F @. press , then COMMON MSG TRNSF For mailbox 1 message transfer, F A. press , then BOX1 MSG TRNSF For mailbox 2 message transfer, F B.
Operating the answering device from a remote phone The following operations are available from a remote location with a touch tone telephone. Set the unit to the ANS/FAX mode in the AUTO RECEIVE mode before going out (see pages 14 and 15). Dial key Remote command Repeats a message...
Programming the remote operation ID The remote operation ID is used to access the answering device common memory. Choose any 3-digit number except a number using digits 0 or 7. Make sure that the ﬁrst 2-digits of the remote operation ID are different from the junk mail prohibitor ID (page 41) and the mailbox password (page 44).
Listening to messages in common memory Call your unit. Enter the remote operation ID during the ANS/FAX greeting playback. —The voice guide will tell you the number of new recorded messages. Press to listen to the new recorded messages. Press or wait for 4 seconds to listen to all of the recorded messages.
During playback Repeating a message: Press to play the current message. —If you press within 5 seconds of playback, the previous message will be played. Skipping a message: Press to play back the next message. Note: ¡If you hear the voice guide after playing back the messages, memory is full.
Recording a marker message After playing back the recorded messages, you can leave an additional message. 1. Wait for the voice guide indicating the end of the remote operation. 2. Wait about 10 seconds until the voice guide is played. 3.
Recording your own greeting messages You can record 6 types of greeting messages. The recording time is limited to 16 seconds for each message. Record a greeting message within 12 seconds for optimum performance. ANS/FAX greeting message Mailbox 1 greeting message Mailbox 2 greeting message Mailbox 3 greeting message Message transfer greeting message...
Checking greeting messages Open the station key panel. Press (SELECT) until the desired greeting is displayed. Example: Mailbox 3 greeting BOX3-GREETING Press (CHECK). ¡After the beep, the unit will play back the message. Adjust the volume using (VOLUME). Erasing your own recorded greeting messages Open the station key panel.
Changing the caller’s recording time You can choose from two lengths of recording times for incoming messages. VOX (unlimited): The unit records an incoming message as long as the caller speaks (pre-selected setting). 1 MIN (1 minute): The unit will record each incoming message up to 1 minute. Press (MENU).
Setting the recording time alert With this feature, when the remaining time to record incoming messages becomes less than 60 seconds, the unit will alert the user with a slow beep. Press (MENU). SYSTEM SET UP Press , then REC. TIME ALERT Press (START/COPY/SET).
Changing the logo print position The logo, telephone number, date, time and page number will be printed on the transmitted document from your unit in the following manner. OUT: Outside of the transmitted document’s paper size (pre-selected setting). Inside of the transmitted document’s paper size. Press (MENU).
Setting the friendly reception The friendly reception feature allows you to receive fax documents automatically without pressing (START/COPY/SET). See page 21 for further details. If you set this feature to OFF, you will have to press (START/COPY/SET) to receive fax documents each time you answer a call.
Setting the handset switch This unit can work without the handset and handset cradle. When you don’t use the handset and cradle, set this feature to NO HANDSET. USE HANDSET: Choose when you use the handset and handset cradle (pre-selected setting). NO HANDSET: Choose when you don’t use the handset and handset cradle.
Summary of user programmable features Basic features Code Feature SET DATE & TIME YOUR LOGO YOUR TELEPHONE NUMBER PRINT TRANSMISSION REPORT AUTO RECEIVE MODE ANS/FAX RING COUNT FAX RING COUNT MANUAL RECEIVE MODE TEL/FAX DELAYED RING RECORDING TIME REMOTE ANS ID Advanced features Code Feature...
Printing reports and lists You can print out the following reports and lists from your unit. Basic feature list—provides you with the current settings of the basic features (see page 61). Advanced feature list—provides you with the current settings of the advanced features (see page 61). Telephone number list—provides you with phone numbers and their station names which are stored in automatic dialing.
Setting the transmission report printing One of the following choices is available. ERROR: The transmission report will print out only when fax transmission fails (pre-selected setting). The report will always print out, indicating whether fax transmission is successful or not. OFF: The report will not print.
Sample of journal report y JOURNAL NO. OTHER FACSIMILE START TIME 1234567 JAN. 21 02:14PM 9998765 JAN. 21 02:17PM 2121444 JAN. 21 02:18PM 555556677 JAN. 22 10:35AM +987 1234 JAN. 22 11:02AM Sample of transmission report y XMT REPORT NO. OTHER FACSIMILE START TIME COMPANY ABC JAN.
¡The unit ran out of recording paper. Install a new recording paper (see page 9). PAPER JAMMED ¡A recording paper jam occurred. Clear the jammed paper (see page 68). ¡The other fax machine does not provide the polling function. Check with the POLLING ERROR other party.
Before requesting help General PROBLEM I cannot make and receive calls. I cannot make calls. The unit does not work. The unit does not ring. The REDIAL/PAUSE button does not function properly. During programming, I cannot enter the activation code or the prohibitor ID.
Fax Reception PROBLEM I cannot receive documents automatically. The recording image is faint. The received document is blank. Answering Device PROBLEM No voice messages have been recorded in the ANS/FAX mode. I cannot retrieve recorded messages from a remote phone. Messages in the mailbox do not play back.
Clearing a recording paper jam If the unit does not eject any recording paper during reception or copying, the recording paper has jammed. Remove the jammed paper as shown below. A Open the back lid by lifting up the tabs located on both sides.
Clearing a document jam If the unit does not release an original document during feeding, remove it as shown below. Open the front lid by pressing the front lid open button. Remove the jammed document. Close the front lid by gently pressing down on both ends.
Adjusting the feeder pressure No feeding or multiple feeding occurs frequently, adjust the feeder pressure. Open the front lid by pressing the front lid open button. Shift the position of the lever by using an instrument with a pointed end, like a clip or ball- point pen.
Cleaning the inside of the unit If misfeeding occurs frequently or dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder rollers, sub roller, rubber ﬂap, white plate and glass. Disconnect the power cord and the telephone line cord.
FCC information If required by the telephone company, inform them of the following. ¡FCC Registration No.: (found on the bottom of the unit) ¡Ringer Equivalence No.: (found on the bottom of the unit) ¡The particular telephone line to which the equipment is connected.
One Panasonic Way, Secaucus, New Jersey 07094 Matsushita Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico for one (1) year from the date of original purchase in the event of a defect in materials or workmanship.
Service center directory OPERATION ASSISTANCE DIAL TOLL FREE: 1-800-HELP-FAX (1-800-435-7329) (9:00am–8:00pm Monday–Friday, EST) PRODUCT INFORMATION Customer Satisfaction Center 2F-3, One Panasonic Way, Secaucus, NJ 07094 (Headquarters) 201-348-9090 (9:00am–8:00pm Monday–Friday, EST) ACCESSORY PURCHASES 1-800-332-5368 (Consumer orders only) Matsushita Services Company Accessory Order Office, 20421-84th Avenue South Kent, WA 98032 (6:00am–6:00pm Monday–Friday, 6:00am–10:30am Saturday, PST)
Information for users For product service ¡Service centers are listed on page 74. ¡Call toll free 1-800-545-2672 for the location of an authorized service center. When you ship the product ¡Carefully pack your unit, preferably in the original carton. ¡Attach a letter, detailing the symptom or problem, to the outside of the carton. ¡Send the unit to an authorized service center, prepaid and adequately insured.
Speciﬁcations 1. Applicable Lines: 2. Document Size: 3. Effective Scanning Width: 4. Printing Paper Size: 5. Effective Printing Width: 6. Transmission Time*: 7. Scanning Density: 8. Halftone Level: 9. Scanner Type: 10. Printer Type: 11. Data Compression System: 12. Modem Speed: 13.
Station Name/Phone No. Speed dialer list Station Name/Phone No.
Station Name/Phone No. Speed dialer list Station Name/Phone No.
Index ANS/FAX mode RRRRRRRR 14, 22 ANS/FAX ring count RRRRRRRR 23 Answering device volume RRRRR 16 Automatic dialing RRRRRRRRR 32 AUTO RECEIVE button RRRRRR 14 AUTO RECEIVE mode RRRRRR 14 Call counter RRRRRRRRRRR 29 Caller’s recording time RRRRRRR 56 CHECK button RRRRRRRRRR 55 Cleaning RRRRRRRRRRRRR 71 COPY button RRRRRRRRRRR 28 Date and time RRRRRRRRRR 11...
Panasonic and the return of your original unit back to you. Product that is not returned to Panasonic by 10 business days after shipment of the replacement product, will be charged to your account at Panasonic’s Suggested Retail Price (see dealer for details).