Frequently Asked Questions - Kruger EXPRESSI Manual

Why are all the buttons flashing at a fast rate?
This indicates a fault. Switch off the machine and unplug the mains cord from the wall socket.
Call the K-fee System Hot-line on 1800 469 373 or send an email to mail@k-fee-system.com.au
Why is the drink not dispensed properly?
Check that the spent capsule container is not full. Press the lever down completely. If necessary,
descale the machine – refer to the section "Descaling the machine".
Why is the drink dispensed with delay?
The machine is still heating up.
What do I do if the spent capsule container is overfull and jammed?
Try to remove the spent capsule container by jogging the container gently to and fro. The spent
capsule container will only hold up to 10 spent capsules and needs to be regularly emptied.
Why is the drink not hot enough?
Preheat the cup. If necessary descale the machine – refer to the section "Descaling the machine".
Why does the machine switch itself off suddenly when it is used intensively?
If used intensively, the machine may switch itself off as protection against overheating. In this case,
allow the machine to cool down for approximately 30 minutes before using it again.
What happens if I lose or break a part of the coffee machine?
Call the K-fee System Hot-line on 1800 469 373 or send an email to mail@k-fee-system.com.au
Where can I obtain suitable cleaner and descaler?
Only liquid cleaning and descaling solution (not tablets) should be used in the K-fee System machine.
For more information and availability, call the K-fee System Hot-Line on 1800 469 373 or send an
email to mail@k-fee-system.com.au
How often should I descale the machine?
We recommend that you descale your machine approximately once a month or as required. The fre-
quency depends on the water hardness and how frequently the machine is used. Never use vinegar,
vinegar cleaners or citric acid as they can result in damage to the machine. Only use a descaling
solution (not tablets).
Frequently asked
questions
The machine only works
with beverage capsules that
bear the K-fee System logo.
11