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RUCKUSQ ZoneFlex 7761-CM User Manual

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Ruckus Wireless
Outdoor Access Point
Release 9.3 User Guide
For the following outdoor ZoneFlex AP models:
ZoneFlex 2741 802.11g Outdoor Access Point
■
ZoneFlex 7762 Dual Band 802.11n Outdoor Access Point
■
ZoneFlex 7762-S Dual Band 802.11n Outdoor Access Point with Sector
■
Antenna
ZoneFlex 7762-T Dual Band 802.11n Outdoor Access Point with Omni
■
Antenna
ZoneFlex 7762-AC Dual Band 802.11n Outdoor Access Point
■
ZoneFlex 7762-S-AC Dual Band 802.11n Outdoor Access Point with
■
Sector Antenna
ZoneFlex 7761-CM Dual Band 802.11n Outdoor Access Point with
■
Integrated Cable Modem
Part Number 800-70369-001
Published January 2012
www.ruckuswireless.com
ZoneFlex
™
™

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  • Page 1 ZoneFlex 7762-AC Dual Band 802.11n Outdoor Access Point ■ ZoneFlex 7762-S-AC Dual Band 802.11n Outdoor Access Point with ■ Sector Antenna ZoneFlex 7761-CM Dual Band 802.11n Outdoor Access Point with ■ Integrated Cable Modem Part Number 800-70369-001 Published January 2012...

  • Page 3: Table Of Contents

    ZoneFlex 7761-CM Access Point ........
  • Page 4 Check the TR069 Status (FlexMaster Management Only) ....41 Disconnect the Access Point from the Network ......41 Step 3: Deploy the Access Point.
  • Page 5 Viewing Current Wireless Settings ........93 Viewing Associated Wireless Clients .

  • Page 7: About This Guide

    About This Guide About This Guide ™ This guide describes how to install, configure, and manage the Ruckus Wireless ™ ZoneFlex Access Point. This guide is written for those responsible for installing and managing network equipment. Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices.

  • Page 8: Related Documentation

    About This Guide Table 2. Notice Conventions Icon Notice Type Description Information Information that describes important features or instructions Caution Information that alerts you to potential loss of data or potential damage to an application, system, or device Warning Information that alerts you to potential personal injury Related Documentation In addition to this User Guide, each ZoneFlex Access Point documentation set...

  • Page 9: Introducing The Zoneflex Access Point

    Introducing the ZoneFlex Access Point In This Chapter Overview of the ZoneFlex Access Point ....... . . 1 Unpacking the ZoneFlex Access Point .

  • Page 10: Unpacking The Zoneflex Access Point

    ZoneFlex 7762-AC Access Point ■ ZoneFlex 7762-S-AC Access Point ■ ZoneFlex 7761-CM Access Point ■ NOTE: This User Guide does not include information on ZoneFlex Indoor Access Points, ZoneFlex 7731 Wireless Bridge, or ZoneFlex 7025 Multimedia Wi-Fi Wall Switch. For information on those ZoneFlex models (along with Ruckus Wireless MediaFlex and MetroFlex product lines), refer to their respective documentation available from support.ruckuswireless.com.

  • Page 11: Zoneflex 2741 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2741 Access Point Figure 1 Figure 2 identify the Access Point external features. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features.

  • Page 12: Led Colors And What They Mean

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. LEDs and bottom panel connectors Label Description Reset Using a pointed object (for example, a pen), press this button to restart the Access Point or to restore it to factory default settings: •...
  • Page 13 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 4. LED states and behaviors Meaning • Green: The Access Point is functioning as a mesh AP (MAP) and the wireless signal to its uplink MAP is good (> 24dbm). •...
  • Page 14 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features If you want to extend the range of your wireless network, you can connect an external high gain antenna to the standard N-type radio frequency (RF) antenna connector on the top panel of the Access Point.

  • Page 15: Zoneflex 7762 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7762 Access Point Figure 3 Figure 4 identify the Access Point external features. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features.
  • Page 16 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 5. LEDs and connectors on the AP Label Description Power LED • Off: No power is available, or the Access Point is not connected to a power source. •...

  • Page 17: Zoneflex 7762-S Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features If you want to extend the range of your wireless network, you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the Access Point.
  • Page 18 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 5. Access Point parts DC Connector PoE IN RJ-45/PoE Connectors 5GHz External Antenna Connectors PoE OUT Ground Screw Power LED Status LED Table 6. LEDs and connectors on the Access Point Label Description Power LED...
  • Page 19 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. LEDs and connectors on the Access Point Label Description Status LED If the Access Point is operating in standalone mode: • Amber: The WLAN service is up and at least one wireless client is associated with the AP.

  • Page 20: Zoneflex 7762-T Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 6. The 5GHz antenna connectors are protected by metal caps Metal caps Before you install the AP, make a note of the MAC address on this label. You will need it later. ZoneFlex 7762-T Access Point Figure 7 Figure 8...
  • Page 21 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 7. Access Point parts DC Connector RJ-45/PoE Connectors 5GHz External Antenna Connectors Ground Screw Power LED Status LED...
  • Page 22 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 7. LEDs and connectors on the AP Label Description Power LED • Off: No power is available, or the Access Point is not connected to a power source. •...

  • Page 23: Zoneflex 7762-Ac Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features If you want to extend the range of your wireless network, you can connect external antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the Access Point. NOTE: The maximum value for the antenna gain that you should set depends on the type of external antennas that you are connecting to the AP.
  • Page 24 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 9. Access Point parts RJ-45/PoE Connectors 5GHz External Antenna Connectors AC Power Connector Status LED Power LED...
  • Page 25 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8. LEDs and connectors on the AP Label Description Power LED • Off: No power is available, or the AP is not connected to a power source. •...

  • Page 26: Zoneflex 7762-S-Ac Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features If you want to extend the range of your wireless network, you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the AP.
  • Page 27 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 11. Access Point parts RJ-45/PoE Connectors 5GHz External Antenna Connectors AC Power Connector Status LED Power LED...
  • Page 28 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 9. LEDs and connectors on the AP Label Description Power LED • Off: No power is available, or the AP is not connected to a power source. •...

  • Page 29: Zoneflex 7761-Cm Access Point

    AP. Figure 12. The 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex 7761-CM Access Point Figure 13 Figure 14 identify the 7761-CM Cable Modem AP (CMAP) external features. Before you begin the installation process, Ruckus Wireless recommends that...
  • Page 30 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 13. CMAP parts and connectors (Connector side) Antenna Connector Ethernet Port DC Connector Coaxial Cable Coaxial Cable Connector A Connector B...
  • Page 31 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10. Parts and connectors on the CMAP Label Description Ethernet Port RJ45 port that supports 10/100Mbps connections and provides Power over Ethernet (PoE) power to compliant devices. Antenna One of the three connectors for the three 5GHz antennas supplied Connector...
  • Page 32 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 14. CMAP parts and connectors (LED side) Antenna Connectors LEDs Table 11. LEDs and connectors on the CMAP Label Description Antenna Two of the three connectors for the 5GHz antennas. The other Connectors connector is located on the other side of the unit (see Figure...
  • Page 33 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Connectors The CMAP provides the following connectors: PoE-Out connector: RJ-45 port that can supply power to devices that support PoE. ■ Three N-type antenna connectors: Connects to the three 5GHz antennas (not ■...
  • Page 34 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features NOTE: The LEDs do not indicate whether the access point is in standalone mode or if ZoneDirector is managing it. To check if ZoneDirector is managing the access point, log into the ZoneDirector Web interface, go to the Access Points page, and then search for the access point’s MAC address.

  • Page 35: Supported Power Sources

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 15. Order of LEDs when the dome is pointing downwards (typical mounting) Supported Power Sources The CMAP supports the following power sources: Power over Cable (POC): 40 to 90V AC supplied through the RF coaxial cable ■...

  • Page 36: Cable Modem Operation

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Cable Modem Operation Refer to the ZoneFlex 7761-CM Installation Guide for information on the Cable Modem installation, and configuration and operation procedures.

  • Page 37: Installing The Access Point

    Installing the Access Point In This Chapter Before You Begin ........... 29 Step 1: Preconfigure the Access Point.

  • Page 38: Perform A Site Survey

    Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point, perform a site survey to determine the optimal Access Point placement for maximum range, coverage, and network performance. When performing a site survey, consider the following factors: Data rates: Range is generally inversely proportional to data rates.

  • Page 39: Step 1: Preconfigure The Access Point

    Installing the Access Point Step 1: Preconfigure the Access Point Step 1: Preconfigure the Access Point The procedure for completing the Access Point’s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone Access Point.

  • Page 40: Connect The Access Point To A Power Source

    Installing the Access Point Step 1: Preconfigure the Access Point 1. Connect the Access Point to a Power Source 1. Connect the power jack to the power connector on the rear panel of your ZoneFlex Access Point. 2. Connect the power adapter to a power source. 3.

  • Page 41: Configuring For Standalone Operation Or For Management By Flexmaster

    Installing the Access Point Step 1: Preconfigure the Access Point Configuring for Standalone Operation or for Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by Ruckus Wireless FlexMaster server, if you have one installed on the network.
  • Page 42 Installing the Access Point Step 1: Preconfigure the Access Point 5. Click Use the following IP address, and then configure the IP address settings with the values listed in Table 13. For a sample configuration, refer to Figure Table 13. Configure your computer’s IP address settings IP address 192.168.0.22 (or any address in the 192.168.0.x network—with the exception of 192.168.0.1, which...

  • Page 43: Configure The Wireless Settings

    Installing the Access Point Step 1: Preconfigure the Access Point 3. Log Into the Access Point’s Web Interface 1. On the administrative computer, open a Web browser window. 2. In the address or location bar, type the following address: https://192.168.0.1 3.
  • Page 44 Installing the Access Point Step 1: Preconfigure the Access Point For your reference, the default wireless settings on the Access Point are listed in Table Table 14. Default wireless settings Setting Default Value SSID (network name) Wireless 1 to Wireless 8 (2.4 Ghz Radio) Wireless 9 to Wireless 16 (5 GHz Radio - only available on dual radio APs) Encryption (security)
  • Page 45 Installing the Access Point Step 1: Preconfigure the Access Point 4. Continue to “Configure Wireless # Settings” below. Figure 18. The Configuration > Wireless > Common tab Configure Wireless # Settings 1. Click one of the Wireless # tabs. 2. In Wireless Availability, click Enabled. 3.
  • Page 46 Installing the Access Point Step 1: Preconfigure the Access Point Figure 19. The Configuration > Wireless > Wireless 1 tab (Optional) Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point, you can set the FlexMaster server address at this point.
  • Page 47 Installing the Access Point Step 1: Preconfigure the Access Point http://192.168.20.1/intune/server https://192.168.20.1/intune/server 5. Click Update Settings to save your changes. You have completed setting the FlexMaster server address on the Access Point. Figure 20. Type the FlexMaster server URL NOTE: Instructions on how to verify that the Access Point and FlexMaster can communicate with each other are provided in “Check the TR069 Status (FlexMaster Management Only)”...

  • Page 48: Step 2: Verify Access Point Operation

    Installing the Access Point Step 2: Verify Access Point Operation 6. Restore the Administrative Computer’s Network Settings 1. On your Admin computer, open the Network Connections (or Network and Dial- up Connections) control panel according to how the Start menu is set up: •...

  • Page 49: Associate A Wireless Client With The Access Point

    Installing the Access Point Step 2: Verify Access Point Operation Associate a Wireless Client with the Access Point 1. On the administrative computer, verify that the wireless interface is enabled. On Windows XP, click All Programs > Connect To > Wireless Network Connection to enable the wireless interface.

  • Page 50: Step 3: Deploy The Access Point

    Installing the Access Point Step 3: Deploy the Access Point Step 3: Deploy the Access Point Refer to the Installation Guide or Getting Started Guide that shipped with your ZoneFlex Outdoor AP for model-specific installation instructions. These documents are also available in PDF format from the Ruckus Wireless Support website: http:// support.ruckuswireless.com/documents.

  • Page 51: Navigating The Web Interface

    Navigating the Web Interface In This Chapter Logging Into the ZoneFlex Web Interface ......43 Navigating the Web Interface .

  • Page 52: Navigating The Web Interface

    Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser-based interface that you can access from any networked computer. Table 16 lists the Web interface features that are identified in Figure Figure 21.

  • Page 53: If You Are Using A Dual Band Zoneflex Access Point

    Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 16. ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace.
  • Page 54 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point...

  • Page 55: Configuring The Access Point

    Configuring the Access Point In This Chapter Configuring Device Settings......... . 48 Configuring Internet Settings .

  • Page 56: Configuring Device Settings

    Configuring the Access Point Configuring Device Settings Configuring Device Settings Device settings refer to the device name, temperature update, location and service provider login settings. (Temperature update is only available on certain ZoneFlex models.) Figure 23. The Configuration > Device page To configure the device settings 1.

  • Page 57: Configuring Internet Settings

    Configuring the Access Point Configuring Internet Settings • Username: Type the name that you want to use for logging into the Web interface. The default user name is super. • Password: Type the new password that you want to use. The default password is sp-admin.

  • Page 58: Vlan Settings Overview

    Configuring the Access Point Configuring Internet Settings VLAN Settings Overview A Ruckus Wireless access point is essentially a network switch with the capability to service Wi-Fi connections. As such, like many advanced switches, Ruckus APs conform to the IEEE 802.1Q standard -- the standard that defines virtual LANs. In an 802.1Q switch, the concept of VLANs is always present.

  • Page 59: Default Ip Addressing Behavior

    Configuring the Access Point Configuring Internet Settings Default IP Addressing Behavior By default, the Access Point is configured to automatically obtain an IPv4 address from a DHCP server on the network. If the Access Point does not detect a DHCP server, it automatically assigns itself the static IP address 192.168.0.1 to make it easier for you to preconfigure and deploy it on your network.
  • Page 60 Configuring the Access Point Configuring Internet Settings Figure 25. Renew or Release DHCP To renew or release the DHCP server-assigned IP address 1. Go to Status > Internet. 2. Review the current settings. 3. If the current Connection Type is DHCP, you will be able to see the currently- assigned IP address and subnet mask listed below.
  • Page 61 Configuring the Access Point Configuring Internet Settings If you want to switch from DHCP to static IP addressing, for use in managing or ■ maintaining the Access Point. Unless you are able to determine the IP address assigned by the DHCP/Auto Config- uration server to the Access Point, it may prove helpful for anyone needing adminis- trative access to assign a static IP address.

  • Page 62: Configuring L2Tp Connection Settings

    Configuring the Access Point Configuring Internet Settings 4. Enter a PPPoE Username. 5. Enter a PPPoE Password. 6. Retype the password in PPPoE Password Confirmation. 7. Click Update Settings to save your changes. Configuring L2TP Connection Settings You can implement transparent bridging with ZoneFlex through the use of L2TP (Layer 2 Tunneling Protocol) tunneling.

  • Page 63: Configuring Local Subnets

    Configuring the Access Point Configuring Local Subnets 3. In L2TP Network Server IP Address, type the IP address of the L2TP network server (LNS) to which the device will connect. 4. In L2TP Network Server Password, type the L2TP server password. 5.

  • Page 64: Configuring Wireless Settings

    Configuring the Access Point Configuring Wireless Settings 7. In Maximum DHCP Users, enter the maximum number of clients that can be assigned addresses by DHCP in this subnet (valid values are 1-253 if the default subnet mask is used). 8. In Access VLAN, enter a VLAN ID to segment client traffic arriving from this subnet from other network traffic.

  • Page 65: Configuring Common Wireless Settings

    Configuring the Access Point Configuring Wireless Settings Refer to the sections below for instructions on how to configure each set of wireless settings. Configuring Common Wireless Settings Common wireless settings are settings that are applied to all WLANs. On single radio APs, go to Configuration >...
  • Page 66 Configuring the Access Point Configuring Wireless Settings Radio Network (Dual radio APs only) Allows you to change the name of the 2.4GHz and 5GHz radios (default: “Radio 2.4G” and “Radio 5G”). Wireless Mode On 802.11b/g APs: The wireless mode options include the following: •...

  • Page 67: Reviewing Common Advanced Settings

    Configuring the Access Point Configuring Wireless Settings External Antenna NOTE: This option only appears if you are using the ZoneFlex 2942 AP. The ZoneFlex 2942 AP provides an external antenna port, in case you want to attach an external antenna to extend the range of your wireless network.
  • Page 68 Configuring the Access Point Configuring Wireless Settings Figure 29. The Configuration > Wireless > Advanced > Common page To configure the advanced common options 1. On the Configuration > Wireless page, click Edit Common Settings. The Configuration > Wireless > Advanced > Common page appears. NOTE: If you are using a dual band ZoneFlex AP, go to Configuration >...
  • Page 69 Configuring the Access Point Configuring Wireless Settings Table 17. Advanced wireless common settings Option Description Transmit Power The default setting is Full. Select the level of transmit power from the drop-down menu. This option sets the maximum transmit power level relative to the predefined power (this value differs according to the current country code).

  • Page 70: Configuring Wireless # Settings

    Configuring the Access Point Configuring Wireless Settings Configuring Wireless # Settings The Access Point provides up to eight wireless LANs per radio that can be individually configured to provide different kinds of services for different kinds of wireless clients, traffic types or different user groups. Each WLAN can be configured with separate security settings, VLANs, access controls and rate limiting policies, among other settings.
  • Page 71 Configuring the Access Point Configuring Wireless Settings Table 18. WLAN options Option Description Wireless Network This wireless network name is for management purposes only, and is not visible to the user. Wireless Availability This option controls whether or not the wireless network is available to users (Off or On).
  • Page 72 Configuring the Access Point Configuring Wireless Settings Local Subnet This option appears if you have selected Local Subnet NAT and Route to WAN under Packet Forwarding, and allows you to choose which subnet this WLAN’s traffic will be part of. You must have previously configured a subnet from the Configuration >...

  • Page 73: Using Wep

    Configuring the Access Point Configuring Wireless Settings Using WEP Wired Equivalent Privacy (WEP) is a security algorithm for 802.11 wireless networks designed to provide data confidentiality comparable to that of a wired network. WEP uses a pre-shared key for encrypting data frames that is shared among all users of the wireless network.

  • Page 74: Using Wpa

    Configuring the Access Point Configuring Wireless Settings NOTE: If you are using a dual band ZoneFlex AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click the Wireless # tab that you want to configure. The Configuration > Wireless >...
  • Page 75 Configuring the Access Point Configuring Wireless Settings Selecting WPA as the Encryption Method allows you to choose WPA version, WPA Authentication and WPA Algorithm. This section discusses WPA-PSK (pre-shared key). For information on WPA-Enterprise (WPA-802.1X), see “Customizing 802.1X Settings” page Use of WPA-PSK (also known as WPA-Personal) allows automatic key generation based on a single passphrase.
  • Page 76 Configuring the Access Point Configuring Wireless Settings 3. Click the Encryption Method menu, and then click WPA. An additional set of WPA-specific options appear on this page. 4. Review the encryption settings listed in Table 20, and then make changes as preferred.
  • Page 77 Configuring the Access Point Configuring Wireless Settings WPA Algorithm • TKIP: Temporal Key Integrity Protocol is an older encryption algorithm that provides stronger security than a shared WEP key, but not as strong as the newer AES algorithm. • AES: AES (Advanced Encryption Standard) replaces TKIP as the default (and recommended) encryption algorithm for modern wireless LANs.
  • Page 78 Configuring the Access Point Configuring Wireless Settings Figure 33. 802.1X settings To configure 802.1X authentication settings on a WLAN 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a dual band ZoneFlex AP, go to Configuration > Radio 2.4G or Configuration >...

  • Page 79: Setting Threshold Options

    Configuring the Access Point Configuring Wireless Settings 7. Click Go back to Wireless Configuration to reopen the previous page. Setting Threshold Options The following options allow you to fine-tune the “Protection Mode” behavior, set previously on the Configuration > Wireless > Advanced > Common page. After activating a Protection Mode, you can open each Wireless tab and customize the threshold settings, which determine what is put into effect and when.

  • Page 80: Rate Limiting

    Configuring the Access Point Configuring Wireless Settings 5. Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. You have completed configuring the threshold options. To reopen the previous page, click the Go back to Wireless Configuration link. Figure 34.

  • Page 81: Controlling Access To The Wireless Network

    Configuring the Access Point Configuring Wireless Settings 6. Click Update Settings to save your changes. Figure 35. Limit per station traffic rates on a specific WLAN Controlling Access to the Wireless Network Access Control enables you to specify the stations are allowed to join (associate with) your wireless networks.
  • Page 82 Configuring the Access Point Configuring Wireless Settings Denying Only Stations Listed in the Access Controls Table: If you select Deny ■ only stations listed in the Access Controls Table, then stations entered into the access-controls table are disallowed but all others are allowed. To add MAC addresses, see “Changing the Access Controls for a WLAN”...

  • Page 83: Configuring Ethernet Ports

    Configuring the Access Point Configuring Ethernet Ports 5. To add a MAC address to the Access Control table, click the Add new entry button. 6. Fill out the following text boxes: • Address: Six text boxes appear in which you enter the desired MAC address, in hexadecimal digit form, two characters in each box.
  • Page 84 Configuring the Access Point Configuring Ethernet Ports Figure 37. The Configuration > Ethernet Ports page To configure LAN ports 1. Go to Configuration > Ethernet Ports. 2. Review the following table and make changes as needed for each of the ports labeled PORT 1 through PORT 4 (depending on AP model), which correspond to the AP’s Ethernet ports.

  • Page 85: Ports

    Configuring the Access Point Configuring Ethernet Ports Packet Forwarding Isolated: Selecting Isolated causes the traffic from this port to terminate at the Access Point. Bridge to WAN: The default setting, Bridge to WAN forwards packets arriving on this port to the WAN (uplink) port and eventually to their external destinations using Layer 2 forwarding.

  • Page 86: Setting Ethernet Port Type

    Configuring the Access Point Configuring Ethernet Ports VLAN Untag ID: Enter a valid VLAN ID in this field to segment traffic arriving on this port to a specific VLAN. Default is 1. Valid VLAN entries are 1-4094. Members: Displays the VLAN membership of the port.

  • Page 87: Working With 802.1X On Wired Ethernet Ports

    Configuring the Access Point Configuring Ethernet Ports Access Port Access Ports are used to provide network access. Traffic arriving on different Access Ports can be segmented into different logical networks (VLANs) using the Untag VLAN ID field. Access Ports are members of only one VLAN--the VLAN that is configured in the Untag VLAN field.
  • Page 88 Configuring the Access Point Configuring Ethernet Ports A single port can not be configured as both an Authenticator and Supplicant at ■ the same time. Only one port per AP can be configured as a Supplicant. ■ If the AP is connecting to a switch port with 802.1X authentication enabled, the ■...

  • Page 89: Working With Port-Based Vlans

    Configuring the Access Point Configuring Hotspot Service Working with Port-Based VLANs The Access Point provides options for segmenting all incoming traffic (both wireless and wired Ethernet traffic) into specific VLANs. There are two ways to segment incoming traffic into VLANs: Each of the wireless interfaces (SSIDs) can be configured with a specific Access ■...
  • Page 90 Configuring the Access Point Configuring Hotspot Service Setting Description After user is Select where you want to redirect the user after successful authenticated authentication. • Redirect to the above URL: return to the login URL configured above. • Redirect to the URL the user intended to visit: upon successful authentication, go directly to the URL that the user originally entered (typically the browser’s home page).

  • Page 91: Customizing Hotspot Optional Settings

    Configuring the Access Point Configuring Hotspot Service Figure 38. Minimum configuration settings for providing Hotspot service Customizing Hotspot Optional Settings Optional Hotspot settings include a number of options for fine-tuning your Hotspot service, such as maximum session time, grace period, accounting update interval, etc. The following Hotspot options can be configured from the Configuration >...
  • Page 92 Configuring the Access Point Configuring Hotspot Service NAS ID Specify the Network Access Server identifier of this device. The NAS-ID attribute is sent in RADIUS access and accounting request messages. It can also be used as location identification when NAS- IP-Address cannot be used for this purpose.

  • Page 93: Creating A Hotspot Walled Garden

    Configuring the Access Point Configuring Hotspot Service UAM Shared Secret The UAM Shared Secret is the shared secret between this Access Point and the HTTP server for the Redirection URL. This setting is optional. Figure 39. Configuring optional Hotspot options Creating a Hotspot Walled Garden You can use the Hotspot Walled Garden rules to designate network destinations (host address or subnet) that users can access without going through authentication.

  • Page 94: Allowing Unrestricted Access By Mac Address

    Configuring the Access Point Configuring Hotspot Service 3. In Walled Garden Host, enter a host name, IP address, network segment (e.g., 192.168.1.0/24) or a domain name. If a domain name is entered, it will be resolved every 5 minutes. 4. Click Update to save your entry. You can create up to 64 entries in the Walled Garden Hosts table.
  • Page 95 Configuring the Access Point Configuring Hotspot Service Figure 41. Configuring Hotspot unrestricted clients table...
  • Page 96 Configuring the Access Point Configuring Hotspot Service...

  • Page 97: Managing The Access Point

    Managing the Access Point In This Chapter Viewing Current Device Settings ........90 Viewing Current Internet Connection Settings .

  • Page 98: Viewing Current Device Settings

    Managing the Access Point Viewing Current Device Settings Viewing Current Device Settings The Status > Device page displays a general overview of the AP’s current status, including device name, serial number, MAC address, current software version, etc. Figure 42. The Status > Device page...

  • Page 99: Viewing Current Internet Connection Settings

    Managing the Access Point Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status > Internet page displays information on the AP’s network settings; i.e., the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP).

  • Page 100: Viewing Current Local Subnet Settings

    Managing the Access Point Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any clients connected to those subnets. If you want to make changes to any of these settings, go to Configuration > Local Subnets.

  • Page 101: Viewing Current Wireless Settings

    Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual band APs, go to Status > 2.4G or Status > 5G). Table 26 lists the descriptions of each common wireless setting.

  • Page 102: Viewing Associated Wireless Clients

    Managing the Access Point Viewing Associated Wireless Clients Figure 45. The Status > Wireless (Radio 2.4G/5G) page Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network. To view associated wireless clients 1.

  • Page 103: Changing The Administrative Login Settings

    Managing the Access Point Changing the Administrative Login Settings Figure 46. Viewing connected devices Changing the Administrative Login Settings The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the Web interface using these default admin- istrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login.

  • Page 104: Enabling Other Management Access Options

    Managing the Access Point Enabling Other Management Access Options Figure 47. The Configuration > Device page Enabling Other Management Access Options In addition to managing the AP via a Web browser through HTTPS, several other management access options are available on the AP. These options include manage- ment access via HTTP, Telnet, and SSH.
  • Page 105 Managing the Access Point Enabling Other Management Access Options Figure 48. The Administration > Management page To enable other management access options 1. Go to Administration > Management. The Management page appears.
  • Page 106 Managing the Access Point Enabling Other Management Access Options 2. Review the access options listed in Table 27, and then make changes as needed. Table 27. Management Access Options Option Description Telnet access By default, this option is disabled (inactive). Telnet port This field lists the default Telnet port of 23 —...
  • Page 107 Managing the Access Point Enabling Other Management Access Options Table 28. TR-069 and SNMP Management Options Option Description FlexMaster Server URL URL of the FlexMaster server Digest-authentication This information is automatically generated by the Username/Digest- AP and used for authentication with FlexMaster. authentication password Change this value only if you want the AP to connect to another access control server (ACS).

  • Page 108: Viewing Flexmaster Management Status

    Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status section on the Administration > Management page. Figure 49. TR-069 status information...

  • Page 109: Pointing The Ap To Flexmaster

    Managing the Access Point Enabling Other Management Access Options Table 29 lists the TR-069 status information that the AP provides. Table 29. TR-069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP’s last attempt to contact FlexMaster.

  • Page 110: Working With Event Logs And Syslog Servers

    Managing the Access Point Working with Event Logs and Syslog Servers Working with Event Logs and Syslog Servers Both the Maintenance > Support Info and Administration > Log pages can be used to view the AP’s current log file text. You can use the former to send the log to Ruckus Wireless support directly or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server.

  • Page 111: Sending A Copy Of The Log File To Ruckus Wireless Support

    Managing the Access Point Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting. You have three options for sending a copy of the current log file to Ruckus Wireless Support: Save a copy to your local PC, then attach it to an e-mail message and send it to ■...

  • Page 112: Upgrading The Firmware

    Managing the Access Point Upgrading the Firmware Upgrading the Firmware You can use the Web interface to check for software updates/upgrades for the firmware built into the AP. You can then apply these updates to the device in one of two ways: (1) manual updating on an as-needed basis or (2) automating a regularly scheduled update.

  • Page 113: Upgrading Manually Via The Web

    Managing the Access Point Upgrading the Firmware Do not change any of the Image Control File, Username, or Password CAUTION: entries. 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, you must manually reboot the AP. Upgrading Manually via the Web 1.

  • Page 114: Rebooting The Access Point

    Managing the Access Point Rebooting the Access Point 5. Choose whether to reboot immediately after upgrading, or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list. Choosing Any Time (the default value) results in the AP performing a reboot immediately after the automatic upgrade is successful.

  • Page 115: Resetting The Access Point To Factory Defaults

    Managing the Access Point Resetting the Access Point to Factory Defaults Figure 52. The Maintenance > Reboot/Reset page After approximately one minute, you should be able to log back into the AP, which verifies that the reboot was successful. You can also check the LEDs on the AP to verify the status of the device.

  • Page 116: Running Diagnostics

    Managing the Access Point Running Diagnostics 2. Click Reset Now (next to Restore to factory settings?). 3. When the confirmation warning appears, read the message and click OK if you are certain that you want to restore the AP to factory defaults. After a brief pause, you will be automatically logged out of the AP.
  • Page 117 Managing the Access Point Running Diagnostics Figure 53. Pinging a client Figure 54. Running traceroute on ruckuswireless.com...

  • Page 118: Where To Find More Information

    Managing the Access Point Where to Find More Information Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked questions (FAQs) for each Ruckus Wireless product type.
  • Page 119 Index Numerics 802.1X , 69, 77, 79 encryption , 64 802.1X settings Ethernet ports , 69 configuration , 75 access control , 73–74 Access Port firmware upgrade , 76, 79 , 104 Access VLAN FlexMaster , 64 , 1, 33 administrative login FlexMaster management status , 95...
  • Page 120 , 68 renewing DHCP , 51 resetting to factory default , 107 router mode , 55 ZoneDirector , 1, 31 ZoneFlex 2741 ZoneFlex 7761-CM , 21 site survey , 30 ZoneFlex 7762 SSID , 63 ZoneFlex 7762-AC , 15 standalone operation...

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