Before You Call
CONCERN
SOUND AND NOISE
Louder sound levels
whenever appliance
is on.
Longer sound levels
when compressor
comes on.
Popping or cracking
sound when com-
pressor comes on.
Bubbling or
gurgling sound, like
water boiling.
Vibrating or
rattling noise.
Snapping Sound.
WATER/MOISTURE/FROST INSIDE APPLIANCE
Moisture forms on
inside walls.
WATER/MOISTURE/FROST OUTSIDE APPLIANCE
Moisture forms on
outside of walls.
ODOR IN APPLIANCE
Odor in appliance
POTENTIAL CAUSE
• Modern appliances
have increased storage
capacity and more
stable temperatures.
They require a high
efficiency compressor.
• Appliance operates at
higher pressures during
the start of the ON cycle.
• Metal parts undergo
expansion and
contraction, as in hot
water pipes.
• Refrigerant (used to
cool appliance) is
circulating throughout
the system.
• Appliance is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or
weak. Appliance rocks
on floor when it is
moved slightly.
• Appliance is touching
the wall.
• Cold Control turning
the refrigerator on
and off.
• Weather is hot and
humid, which increases
internal rate of frost
build-up.
• Door may not be
seating properly.
• Door is kept open too
long, or is opened
too frequently.
• Door may not be
seating properly,
causing the cold air
from inside the freezer
to meet warm moist air
from outside.
• Interior needs to
be cleaned.
• Foods with strong odors
are in the appliance.
COMMON SOLUTION
• This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
• This is normal. Sound will level off or
disappear as appliance continues to run.
• This is normal. Sound will level off or
disappear as appliance continues to run.
• This is normal.
• Level the unit. Refer to "Leveling" in the First
Steps Section.
• Ensure floor can adequately support appliance.
Level the appliance by putting wood or metal
shims under part of the appliance.
• Re-level the appliance or move appliance
slightly. Refer to "Leveling" in First Steps.
• This is normal.
• This is normal.
• See "DOOR PROBLEMS" in Before You Call.
• Open the door less often.
• See "DOOR PROBLEMS" in Before You Call.
• Clean interior with sponge, warm water, and
baking soda. Replace air filter.
• Cover the food tightly.
11