Lenovo ThinkPad T61 Hardware Maintenance Manual page 26

Using eSupport
Using the HMM
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ThinkPad T61, R61, and R61i (14.1-inch widescreen) Hardware Maintenance Manual
Customers can also access PEW via
http://www-307.ibm.com/pc/support/site.wss/product.do?template=/
warranty/warranty.vm&sitestyle=lenovo
Select Warranty lookup. Input the MT and the Serial number and the list
of key commodities will be returned in the PEW record under
COMPONENT INFORMATION.
v Business Partners using Eclaim will access PEW when performing
Entitlement Lookup. Business Partners will enter Loc ID, MT and Serial,
and the key commodities will be returned in the Eclaim record under
SYSTEM DETAILS.
v Authorized IBM Business Partners can access Eclaim at the following
Web site: https://wca.eclaim.com
For Key Commodities (Examples - hard disk drive, system board,
microprocessor, LCD, and memory)
v eSupport can be used to view the list of key commodities built in a
particular machine serial (this is the same record found in PEW).
v eSupport can be accessed at the following Web site:
http://www.lenovo.com/support
v To view the key commodities, click on PARTS INFORMATION, then
PARTS LOOKUP. Type in the model type and serial number. The key
commodities will be returned in the eSupport record under PARTS
SHIPPED WITH YOUR SYSTEM.
For the Remaining FRUs (the complete list of FRUs at the MT Model
level)
v eSupport can be used to view the complete list of FRUs for a machine
type and model.
v To view the complete list of FRUs, type in the machine type and model
(Example: 1829-CTO) under QUICK PATH. Under "View by Document
Type" select PARTS INFORMATION. Under "Filter by Category" select
SERVICE PARTS. Under "Parts Information by Date" select SYSTEM
SERVICE PARTS. The list of service parts by description, with applicable
machine type model and FRU will be displayed.
Use the HMM as a back-up to PEW and eSupport to view the complete list
of FRUs at the MT Model level.