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HPP Enterprises ProLiant DL360e Gen8 User Manual

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HPE ProLiant DL360e Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 675786-005aR
January 2016
Edition: 7

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Summary of Contents for HPP Enterprises ProLiant DL360e Gen8

  • Page 1: User Guide

    HPE ProLiant DL360e Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Component identification ........................6 Front panel components ............................6 Front panel LEDs and buttons ..........................7 Rear panel components ............................7 Rear panel LEDs and buttons ..........................8 PCIe riser board slot definitions ..........................9 System board components ............................9 DIMM slot locations .............................
  • Page 4 Installing a storage controller........................35 Installing the FBWC module and capacitor pack ..................36 Optical drive option ..............................38 Hot-plug fan module option ............................ 41 Fan population guidelines..........................42 Installing a hot-plug fan module if the server is installed in a ball-bearing rail system with the cable management arm ............................
  • Page 5 Change control and proactive notification ....................83 Troubleshooting ........................... 84 Troubleshooting resources ............................. 84 System battery replacement ........................ 85 Warranty and regulatory information ....................87 Warranty information .............................. 87 Regulatory information ............................87 Safety and regulatory compliance ....................... 87 Belarus Kazakhstan Russia marking ......................87 Turkey RoHS material content declaration ....................

  • Page 6: Component Identification

    Component identification Front panel components • Four-bay LFF drive model Item Description Optical drive (optional) Serial number/iLO information pull tab* Front video connector (front video adapter, part number 655915-B21 required) USB 2.0 connectors LFF drives (8.89 cm, 3.5 in) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.

  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID button/LED Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress Off = Deactivated Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby...

  • Page 8: Rear Panel Leds And Buttons

    Item Description Slot 1 PCIe3 x16 (16, 8, 4, 1)* Slot 2 PCIe2 x8 (4,1)* Power supply 2 Power supply 1 NIC connectors (4 to 1) Serial connector Video connector USB connectors iLO connector * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 9)."...

  • Page 9: Pcie Riser Board Slot Definitions

    PCIe riser board slot definitions Slot Riser board Type Length Height Connecto Negotiable number option r link link width width For riser board PCIe3 250 mm Full options with and without SAS support — PCIe2 Half Half System board components Item Description PCI riser connectors*...

  • Page 10: Dimm Slot Locations

    Item Description Fan connector 8 Fan connector 7 Fan connector 6 Fan connector 5 Fan connector 4 Internal USB connector Fan connector 3 Fan connector 2 Fan connector 1 Processor 2 DIMM slots Reserved Drive backplane power connector Processor socket 2 Reserved Power supply connector 1 Drive sideband signal connector...

  • Page 11: System Maintenance Switch

    System maintenance switch Switch Default Function Off = No function On = iLO 4 security is disabled Off = System configuration can be changed On = System configuration is locked Off = Power-on password is enabled On = Power-on password is disabled Off = No function On = ROM reads configuration as invalid...

  • Page 12: Drive Led Definitions

    When the two-port SATA cable is installed in the eight-bay drive cage ("Two-port SATA cable option" on page 30), the server supports the six-drive SATA configuration. In this configuration, drive bays 1 through 6 are populated, while drive bays 7 and 8 contain drive blanks. Drive LED definitions Item Status...

  • Page 13: Fbwc Module Led Definitions

    FBWC module LED definitions The FBWC module has three single-color LEDs (one amber and two green). The LEDs on the cache module installed on a storage controller are duplicated on the reverse side of the module to facilitate status viewing. •...

  • Page 14: Fan Locations

    1 - Amber 2 - Green 3 - Green Interpretation Flashing 1 Hz A power error occurred during the previous or current Flashing 1 Hz boot. Data might be corrupt. An overtemperature condition exists. Flashing 1 Hz The capacitor pack is not attached. Flashing 2 Hz Flashing 2 Hz Flashing 2 Hz...

  • Page 15: Operations

    Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 16: Remove The Server From The Rack

    To extend the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Power down the server (on page 15). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Disconnect all peripheral cables. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

  • Page 17: Remove The Security Bezel (Optional)

    Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 18: Remove The Pci Riser Cage

    Remove the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. Power down the server (on page 15). Remove all power: Disconnect each power cord from the power source.
  • Page 19 Push down the release tabs, and then rotate them 180° clockwise. Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack" on page 25). Power up the server (on page 15). Operations 19...

  • Page 20: Setup

    Setup Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 21: Temperature Requirements

    CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings. When vertical space in the rack is not filled by a server or rack component, the gaps between the components might cause changes in airflow through the rack and across the servers. To maintain airflow cover all gaps with blanking panels.

  • Page 22: Electrical Grounding Requirements

    When installing more than one server, you might need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines: • Balance the server power load between available AC supply branch circuits. • Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.

  • Page 23: Server Warnings And Cautions

    CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment, the following conditions must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.

  • Page 24: Rack Warnings

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: •...

  • Page 25: Installing Hardware Options

    Installing hardware options Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, see "Hardware options installation (on page 27)." Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit.

  • Page 26: Installing The Operating System

    During the initial boot: To modify the server configuration ROM default settings, press F9 when prompted from the start up sequence to enter the RBSU. By default, RBSU runs in the English language. If you do not need to modify the server configuration and are ready to install the system software, press F10 to access Intelligent Provisioning.

  • Page 27: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 28: Drive Options

    Connect the front video adapter to the video device. To remove the front video adapter, squeeze the top and bottom together to release the locking mechanism. Drive options The server supports up to four LFF hot-plug drives and up to eight SFF hot-plug drives. The embedded storage controller supports SATA drive installation.

  • Page 29: Drive Installation Guidelines

    For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. •...

  • Page 30: Drive Cable Options

    Install the drive. Determine the status of the drive from the drive LED definitions. To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). Drive cable options For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
  • Page 31 Attach the cable clip on top of the square silkscreen marker near the processor 1 DIMM slots. Connect the two-port SATA cable: Connect the cable to the drive sideband signal connector. Secure the cable in the cable clip. Connect the cable to the SATA storage and optical drive connectors. Route the cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane.

  • Page 32: Mini-Sas Cable Option

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Power up the server (on page 15). Mini-SAS cable option The Mini-SAS cables in this option kit support the following drive configurations: Drive configuration HPE Smart Array RAID Expansion slot...

  • Page 33: Mini-Sas Y-Cable Option

    Secure the excess length of the Mini-SAS cable in the cable clip. If you intend to use an FBWC module and capacitor pack, install these options now ("Installing the FBWC module and capacitor pack" on page 36). Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack"...
  • Page 34 Connect the common end of the Mini-SAS Y-cable to the controller option. Install the PCI riser cage (on page 18). Route the split ends of the Mini-SAS Y-cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane. Secure the Mini-SAS Y-cable using the cable clip that came with the kit: Use the two vertical dash marks in front of the fan cage to position the clip correctly, and then attach the cable clip.

  • Page 35: Controller Options

    Controller options The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HPE Dynamic Smart Array RAID Controller User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

  • Page 36: Installing The Fbwc Module And Capacitor Pack

    Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 15). Remove the server from the rack (on page 16). Remove the access panel (on page 17). Remove the PCI riser cage (on page 18). If you intend to use an FBWC module and capacitor pack, install these options now ("Installing the FBWC module and capacitor...
  • Page 37 CAUTION: When connecting or disconnecting the capacitor pack cable, the connectors on the cache module and cable are susceptible to damage. Avoid excessive force and use caution to avoid damage to these connectors. Connect the capacitor pack cable to the cache module. If using the embedded array controller: Install the cache module on the system board.

  • Page 38: Optical Drive Option

    Install the cache module on the storage controller. Install the storage controller ("Installing a storage controller" on page 35). Install the PCI riser cage (on page 18). Install the capacitor pack: Insert the cable end of the capacitor pack in the holder. Press the opposite end of the capacitor pack in the holder.
  • Page 39 Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 15). Remove the server from the rack (on page 16). Remove the optical drive blank.
  • Page 40 Connect the optical drive cable to the optical drive. Install the optical drive into the bay, and then secure it with the screw: Four-bay LFF drive model Eight-bay SFF drive model Hardware options installation 40...

  • Page 41: Hot-Plug Fan Module Option

    If you are installing the optical drive in an SFF drive model, connect the optical drive cable to the optical drive. Route the optical drive cable along the side of the system board, and then connect the cable to the system board: Four-bay LFF drive model Eight-bay SFF drive model...

  • Page 42: Fan Population Guidelines

    Fan population guidelines • In a single-processor, nonredundant configuration, fans 5, 6, 7, and 8 cool the server. To enable the redundant fan mode, install a new fan in the fan bay 1. • In a dual-processor configuration, nonrendundant fan mode is not supported; all eight fans are required.

  • Page 43: Installing A Hot-Plug Fan Module If The Server Is Installed In A Friction Rail System

    Remove the fan blank in a nonredundant configuration. Install the fan module into the fan bay by pressing down on the tabs. Install the access panel (on page 17). Slide the server back into the rack. If the fan installation was made to upgrade the server from a nonredundant to a redundant fan mode, reboot the server.
  • Page 44 WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 45: Memory Options

    Install the fan module into the fan bay by pressing down on the tabs. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack"...

  • Page 46: Hpe Smartmemory

    • Quad-rank PC3L-10600 (DDR3L-1333) LRDIMMs operating at up to 1333 MT/s Depending on the processor model, the number of DIMMs installed, and whether LRDIMMs, UDIMMs, or RDIMMs are installed, the memory clock speed can be reduced to 1333 or 1066 MT/s. Clock speed can also be reduced when using low-voltage DIMMs.

  • Page 47: Dimm Identification

    DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size — Rank 1R = Single-rank 2R = Dual-rank 3R = Three-rank 4R = Quad-rank Data width x4 = 4-bit x8 = 8-bit Voltage rating L = Low voltage (1.35V)

  • Page 48: Memory Subsystem Architecture

    Dual-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4 GB. Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports two DIMM slots.

  • Page 49: Memory Population Guidelines

    Online Spare memory Online Spare memory mode provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors. This protection is available without any operating system support. Online Spare memory protection dedicates one rank of each memory channel for use as spare memory. The remaining ranks are available for OS and application use.

  • Page 50: Online Spare Population Guidelines

    Population order For memory configurations with a single processor or multiple processors, populate the DIMM slots sequentially in alphabetical order (A through F). For Advanced ECC mode configurations with multiple processors, populate the DIMM slots sequentially in alphabetical order (P1-A, P2-A, P1-B, P2-B and so forth) After installing the DIMMs, use RBSU ("HPE ROM-Based Setup Utility"...

  • Page 51: Installing A Dimm

    After installing the DIMMs, to configure memory protection mode, use RBSU ("HPE ROM-Based Setup Utility" on page 77). Installing a DIMM Power down the server (on page 15). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 15).
  • Page 52 CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. CAUTION: To prevent possible server overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank.
  • Page 53 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 53...
  • Page 54 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 55 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Install the heatsink: Position the heatsink using the guide pin on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.
  • Page 56 Finish the installation by completely tightening the screws in the same sequence. Locate the fan bays 1, 2, 3, and 4. Hardware options installation 56...

  • Page 57: Expansion Board Options

    Remove the fan blanks. Install the additional fans included in the processor option kit. NOTE: A dual-processor configuration requires all eight fans. Some single-processor configurations might already have five fans populated. Store any unused fans as spares. Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack"...

  • Page 58: Gpu Power Cable Option

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To install the component: Power down the server (on page 15). Remove all power: Disconnect each power cord from the power source.
  • Page 59 For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To connect the cable option: Power down the server (on page 15). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 60: Hp Trusted Platform Module

    Connect the GPU power cable to the GPU. Install the PCI riser cage (on page 18). Connect the GPU power cable to the system board ("System board components" on page 9): Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack"...

  • Page 61: Installing The Trusted Platform Module Board

    Installing the Trusted Platform Module board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 62: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser cage (on page 18). Install the access panel (on page 17). Install the server into the rack ("Installing the server into the rack"...

  • Page 63: Redundant Hot-Plug Power Supply Option

    For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc). For more information on adjusting TPM usage in BitLocker™, see the Microsoft website (http://technet.microsoft.com/en-us/library/cc732774.aspx). Redundant hot-plug power supply option Power redundancy requires the presence of two power supplies in the server.
  • Page 64 Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. Install the power supply into the bay until it clicks.

  • Page 65: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the Hewlett Packard Enterprise website (http://www.hpe.com/info/servers). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Page 66 • Four-bay LFF drive cage connected to the SAS-enabled riser board Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable • Four-bay LFF drive cage connected to a controller in the full-height expansion slot Item Description Power cable Capacitor pack cable 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini-SAS cable for the H222 and P222 controllers...

  • Page 67: Eight-Bay Sff Drive Cabling

    • Four-bay LFF drive cage connected to a controller in the low-profile expansion slot Item Description Power cable Capacitor pack cable 800 mm Mini SAS cable for the H220 and P420 controllers 890 mm Mini-SAS cable for the H222 and P222 controllers Eight-bay SFF drive cabling •...
  • Page 68 • Eight-bay SFF drive cage connected to the SAS-enabled riser board Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable 700 mm Mini-SAS cable • Eight-bay SFF drive cage connected to the P822 controller in the full-height expansion slot Item Description Power cable...
  • Page 69 • Eight-bay SFF drive cage connected to the P420 controller in the full-height expansion slot Item Description Power cable Capacitor pack cable 560 mm Mini-SAS cable 700 mm Mini-SAS cable • Eight-bay SFF drive cage connected to the P420 controller in low-profile expansion slot Item Description Power cable...
  • Page 70 • Eight-bay SFF drive cage connected to the P430 controller in the full-height expansion slot Item Description Power cable Capacitor pack cable Mini-SAS Y-cable • Eight-bay SFF drive cage connected to the P430 controller in the low-profile expansion slot Item Description Power cable Capacitor pack cable...

  • Page 71: Optical Drive Cabling

    Optical drive cabling • Optical drive cabling in the four-bay LFF drive cage • Optical drive cabling in the eight-bay SFF drive cage Cabling 71...

  • Page 72: Gpu Power Cabling

    GPU power cabling Cabling 72...

  • Page 73: Software And Configuration Utilities

    Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode Online and Offline HPE iLO (on page 73) Online and Offline Active Health System (on page 74) Online and Offline Integrated Management Log (on page 75)

  • Page 74: Active Health System

    • Access a high-performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server. • Use the shared .NET Integrated Remote Console to collaborate with up to four server administrators. •...

  • Page 75: Intelligent Provisioning

    The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). The Active Health System log can be downloaded manually from iLO 4 or HPE Intelligent Provisioning and sent to Hewlett Packard Enterprise.

  • Page 76: Hpe Insight Remote Support Software

    HPE Insight Diagnostics The Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.

  • Page 77: Scripting Toolkit For Windows And Linux

    Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

  • Page 78: Using Rbsu

    • Configuring memory options • Language selection For more information on RBSU, see the ROM-Based Setup Utility User Guide on the Documentation CD or the RBSU Information Library (http://www.hpe.com/info/rbsu/docs). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. •...

  • Page 79: Boot Options

    Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: •...

  • Page 80: Utilities And Features

    Utilities and features HPE Smart Storage Administrator The HPE SSA is a configuration and management tool for HPE Smart Array controllers. Starting with HPE ProLiant Gen8 servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration features. The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting.

  • Page 81: Automatic Server Recovery

    To locate the drivers for a particular server, go to the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc). Under Select your HPE product, enter the product name or number and click Go. Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HPE ProLiant DL980 Servers), or panic.

  • Page 82: Keeping The System Current

    Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. The server includes new hardware that may not have driver support on all OS installation media. If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 75) and its Configure and Install feature to install the OS and latest supported drivers.

  • Page 83: Operating Systems And Virtualization Software Support For Proliant Servers

    Operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ossupport). HPE Technology Service Portfolio HPE Technology Services offers a targeted set of consultancy, deployment, and service solutions to meet the support needs of most business and IT environments.

  • Page 84: Troubleshooting

    Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 85: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 86 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 86...

  • Page 87: Warranty And Regulatory Information

    Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).

  • Page 88: Turkey Rohs Material Content Declaration

    • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...

  • Page 89: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 90: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Non-operating Relative humidity (non-condensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 5% to 95% Non-operating, maximum wet bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level.

  • Page 91: Hpe 460 W Cs Gold Hot-Plug Power Supply (92% Efficiency)

    HPE 460 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value — Input requirements 100 V AC to 240 V AC Rated input voltage 50 Hz to 60 Hz Rated input frequency 6 A to 3 A Rated input current 526 W at 100 V AC input Rated input power 505 W at 200 V AC input...

  • Page 92: Hpe 750 W Cs Platinum Plus Hot-Plug Power Supply (94% Efficiency)

    — Power supply output 750 W at 100 V to 120 V AC input Rated steady-state power 750 W at 200 V to 240 V AC input 750 W at 100 V to 120 V AC input Maximum peak power 750 W at 200 V to 240 V AC input HPE 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency)

  • Page 93: Hpe 750 W Cs -48 V Dc Hot-Plug Power Supply (94% Efficiency)

    HPE 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency) Specification Value — Input requirements -36 V DC to -72 V DC Rated input voltage -48 V DC nominal input 23 A at -36 V DC input Rated input current 17 A at -48 V DC input, nominal input 11 A at -72 V DC input...

  • Page 94: Hot-Plug Power Supply Calculations

    100 V AC Rated input voltage 110 V AC to 120 V AC 200 V AC to 240 V AC 50 Hz to 60 Hz Rated input frequency 9.1 A at 100 V AC Rated input current 8.6 A at 110 V AC 6.7 A at 200 V AC 897 W at 100 V AC input Maximum rated input power...

  • Page 95: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website (http://www.hpe.com/assistance). • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). Information to collect •...

  • Page 96: Customer Self Repair

    • Subscription Service/Support Alerts (http://www.hpe.com/support/e-updates) • Software Depot (http://www.hpe.com/support/softwaredepot) • Customer Self Repair (http://www.hpe.com/support/selfrepair) • Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs) • Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs) • Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.com/storage/spock) • Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers) Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
  • Page 97 • Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 98 spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona.
  • Page 99 • Obligatorio—componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. •...
  • Page 100 Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal.
  • Page 101 Support and other resources 101...
  • Page 102 Support and other resources 102...

  • Page 103: Remote Support

    Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.

  • Page 104: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility AHCI Advanced Host Controller Interface Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair DDDC Double Device Data Correction double data rate DIMMs per channel electromagnetic interference FBWC flash-backed write cache graphics processing unit Acronyms and abbreviations 104...
  • Page 105 HP SUM HP Smart Update Manager HPE CS HPE Common Slot (power supply) HPE SIM HPE Systems Insight Manager HPE SSA HPE Smart Storage Administrator International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization large form factor LRDIMM load reduced dual in-line memory module low voltage (DIMM voltage)
  • Page 106 PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack RoHS Restriction of Hazardous Substances serial attached SCSI SATA serial ATA Secure Digital SDDC Single Device Data Correction SELV...
  • Page 107 standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 107...

  • Page 108: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 109: Index

    Index dimensions and weight 90 DIMM identification 47 DIMM population guidelines 49 access panel 17 DIMM slot locations 10 Active Health System 73, 74 DIMMs, single- and dual-rank 47 ACU (Array Configuration Utility) 73 documentation feedback 108 Advanced ECC memory 49, 79 drive cabling 65 airflow requirements 20, 21 drive LEDs 12...
  • Page 110 help resources 95 memory, Advanced ECC 48, 79 Hewlett Packard Enterprise contact information 95 memory, configuration requirements 49 Hewlett Packard Enterprise Support Center 83 memory, lockstep 49, 50 Hewlett Packard Enterprise Technical Support 83, memory, online spare 79 Mini-SAS cabling 32, 65 Hewlett Packard Enterprise website 95 Mini-SAS Y-cabling 33, 65, 67 hot-plug drive, installing 29...
  • Page 111 rack warnings 24 technical support 83, 95 RBSU configuration 78 technology services 83 rear panel components 7 temperature requirements 21, 90 rear panel LEDs 8 TMRA (recommended ambient operating recommended ambient operating temperature temperature) 21 (TMRA) 21 TPM connector 9 recovery key 62 troubleshooting resources 6, 65, 84, 90 redundant fan 42...

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