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Table of Contents
Troubleshooting
Summary of Contents for Prentke Romich Company Accent 1200
- Page 1 Hardware Manual Prentke Romich Company 16957v1.3...
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Page 2: Acknowledgements
• Any mounts used should be fitted by a qualified person. Failure to install the mounting system according to the manufacturer's instructions may result in an injury to the user. © 2012 Prentke Romich Company. All rights reserved. Under copyright laws this document may not be copied, in whole or in part, without the written consent of the Prentke Romich Company. -
Page 3: End User Licensing Agreement
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (EULA), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT PRENTKE ROMICH COMPANY FOR INSTRUCTIONS. ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). - Page 4 This page intentionally left blank Accent 1200 Hardware Manual Page 4...
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Page 5: Table Of Contents
Waking Up the Accent ...................... 23 Performing a Full Shutdown ..................... 23 Updating NuVoice ......................24 Updating via the Internet ....................24 Updating via USB Flash Drive .................... 24 Storing Your Device ......................25 Accent 1200 Hardware Manual Page 5... - Page 6 Disinfecting a Device and Accessories for Use by Multiple Clients........28 Troubleshooting ......................29 Battery Troubleshooting ....................29 General Troubleshooting ....................29 NuVoice Troubleshooting ....................30 Restoring Windows ......................32 Activating Your Copy of Windows ..................34 Accent 1200 Hardware Manual Page 6...
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Page 7: Introduction
You can also download the latest version of the NuVoice Software Manual from the PRC web site: www.prentrom.com. Front View Battery Charging Indicator Low Battery Indicator Power Button Camera On/Off Indicator Camera Indicator Display Screen Protective Case Tools Key Accent 1200 Hardware Manual Page 7... -
Page 8: Back View
IR Transmitter Area IR Receiver Area Camera Wire Stand Connector Module * Battery Compartments * Detailed View of Standard Connector Module USB Ports Headphone Jack Switch Jack B Switch Jack A Battery Charging Port Accent 1200 Hardware Manual Page 8... -
Page 9: Overview Of Device Features
Y-adapter. If you have a joystick plugged in and it does not respond normally, reverse the way it is plugged in (plug switch A into jack B, switch B into jack A). Accent 1200 Hardware Manual Page 9... -
Page 10: Installing The Wheelchair Mounting Plate
Instructions are included with your NuEye unit. Place the device face down on a flat surface. Be careful not to scratch the display. The mounting plate screws into the four small holes outlined above in white. Accent 1200 Hardware Manual Page 10... - Page 11 Place the mounting plate over the small holes on the device. (The actual mounting plate will be black.) Place the screws through the mounting plate and device holes and tighten the screws. Accent 1200 Hardware Manual Page 11...
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Page 12: Adjusting The Wire Stand
3. Pull the wire stand legs out of the module. 4. Rotate the wire stand 180 degrees and place the legs back in the module. Do not turn the module. 5. Replace the module and put the screws back in. Accent 1200 Hardware Manual Page 12... -
Page 13: Attaching The Carry Strap
4. Insert the loop connector into the strap connector until securely to the strap holder post. the two pieces click and hold together. 5. Repeat these directions to connect the other end of the strap to the device. Accent 1200 Hardware Manual Page 13... -
Page 14: Charging The Batteries
The status area of your display and the Battery Menu in the Maintenance Menu are places to check for battery information. In Windows, look for the battery-charging icon in the task bar. Status area on the display when the device is turned on Accent 1200 Hardware Manual Page 14... -
Page 15: Connecting To A Computer With The Bluetooth Wireless Adapter
10. The LED on the adapter will begin to blink. When you see a solid light, the adapter has paired with your device and computer. This can take up to 20-30 seconds. In the status box in the Output menu you will see, “Paired, Connected”. Accent 1200 Hardware Manual Page 15... - Page 16 The Paired Devices option in the Output menu allows you to see and re-connect to any Bluetooth devices you have been paired with. Disconnect allows you to disconnect from your current Bluetooth device. Accent 1200 Hardware Manual Page 16...
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Page 17: Setting Up Infrared (Ir) For Remote Controls
5. The Accent will beep when it receives the signal. 6. Select Test Signal to confirm that the signal functions properly. The Re-Learn All Signals option allows each signal for an appliance to be re-learned without re-entering the menu each time. Accent 1200 Hardware Manual Page 17... -
Page 18: Sending Ir Signals To An Appliance
Sending IR Signals to an Appliance 1. Make sure the IR area on the Accent is facing toward the appliance that will receive the signal. 2. Select the device remote from the vocabulary screen. 3. Select the desired function. Accent 1200 Hardware Manual Page 18... -
Page 19: Setting Up A Wireless Internet Connection
8. You will see a list of available networks to connect to and their signal strength. If you are at home, your home network should be visible. If you are at school or work, you will probably see more networks to choose from. Accent 1200 Hardware Manual Page 19... - Page 20 12. You may need to enter a network key or password. 13. When you are connected, the Wi-Fi icon in the task bar changes to bright white 14. Exit the menu and go to the Internet to test the connection. Accent 1200 Hardware Manual Page 20...
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Page 21: Using The Cameras
1. Select the Tools key to the right of the text display area. 2. Open the Toolbox. 3. Select Camera Menu. 4. To switch between the front and rear cameras, select Choose Camera. 5. Select Front Camera or Rear Camera. Accent 1200 Hardware Manual Page 21... -
Page 22: Managing Power Settings
Setting a time will help conserve battery power. Auto Sleep Auto Sleep will put your device to sleep automatically after the amount of time you set passes. If you set Auto Sleep to Off, your device will never go to sleep. Accent 1200 Hardware Manual Page 22... -
Page 23: Shutting Down The Accent Using Windows
When the device has shut down, it will automatically return to NuVoice when powered on again. Tip: You can set up a key in NuVoice to perform a complete shutdown by inserting the Shutdown tool. Accent 1200 Hardware Manual Page 23... -
Page 24: Updating Nuvoice
8. Select Maintenance Menu. 9. Select Software Update Menu. 10. Select USB Update. 11. A yellow dialog box appears with an option to update the software. Select Yes and follow the instructions that appear on the display. Accent 1200 Hardware Manual Page 24... -
Page 25: Storing Your Device
Leave the battery charger plugged in until the Charging LED is only flashing about once a second which indicates the batteries are full. For additional information, see “Battery Troubleshooting” on page 29. Accent 1200 Hardware Manual Page 25... -
Page 26: Disposing Of The Device Or Battery
Please dispose of your device in accordance with your local, state, and/or federal electronic recycling laws. Battery Disposal If the batteries in your device need to be replaced, dispose of the old batteries in accordance with your local, state, and/or country regulations. Accent 1200 Hardware Manual Page 26... -
Page 27: Cleaning And Disinfecting
Try using the device. If it does not work, call the PRC Service Department and tell them what happened. They may ask you to send in your device for servicing. Accent 1200 Hardware Manual Page 27... -
Page 28: Disinfecting A Device And Accessories For Use By Multiple Clients
Final Step: Wipe the touch screen 1. When the device and accessories are dry, wipe down the viewing area (device touch screen, TouchGuide, Keyguard, etc.) with glass cleaner, so the screen doesn’t discolor. 2. Allow the equipment to dry. Accent 1200 Hardware Manual Page 28... -
Page 29: Troubleshooting
If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared, including headpointing, computer access, remote control commands, etc., may not work. Turn the lights off and the IR will work correctly. Accent 1200 Hardware Manual Page 29... -
Page 30: Nuvoice Troubleshooting
The NuVoice Toolbox is Not Responding or is Unavailable 1. Open the Windows Start menu. 2. Pull the Windows Charms menu from the right side of the display. 3. Tap the Power icon. 4. Select Restart. Do not select Shutdown. Accent 1200 Hardware Manual Page 30... - Page 31 Important! This action may cause issues with the memory and performance of the device. If the device is still not working correctly, proceed to the next section, “Restoring Windows”. Accent 1200 Hardware Manual Page 31...
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Page 32: Restoring Windows
The “Fully clean the drive” option may take 2.5 hours to complete and is not necessary. 10. Another blue screen appears stating that Windows is ready to reset the computer. Select Reset to continue or Cancel to stop the Restore process. Accent 1200 Hardware Manual Page 32... - Page 33 1. Follow the Windows Setup and Customizing instructions that appear on the screen. Use accent 1200 for a username or account name. 2. From the Windows Start screen, select the Accent icon to go directly to NuVoice or select the Accent tile to go to the Accent screen.
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Page 34: Activating Your Copy Of Windows
6. Recite the blocks of numbers you see on your display when you are asked. The voice on the phone will give you blocks of numbers in return. 7. Type these numbers into the blocks on your screen as you receive them. 8. Click on Next when asked. 9. Click on Finish. Accent 1200 Hardware Manual Page 34...
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