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DISH Tailgater VQ4400 User Manual

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User's Guide
Models VQ4400 & VQ4410
To subscribe to programming or for assistance with using the DISH Tailgater,
visit www.mydish.com/tailgater or call 1-800-963-DISH (3474).
Refer to www.mydish.com/tailgater for additional information regarding equipment used with this product.
Designed and Manufactured by

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  • Page 1 User’s Guide Models VQ4400 & VQ4410 To subscribe to programming or for assistance with using the DISH Tailgater, visit www.mydish.com/tailgater or call 1-800-963-DISH (3474). Refer to www.mydish.com/tailgater for additional information regarding equipment used with this product. Designed and Manufactured by...

  • Page 3: Table Of Contents

    DISH Tailgater Package Contents ........

  • Page 4: Introduction

    DISH Tailgater portable antenna, which delivers the very best picture and sound quality wherever you go. The DISH Tailgater allows you to decide how and where you watch your DISH service. If you need to activate service, call 1-800-963-DISH (3474) to speak with a mobile antenna expert.

  • Page 5: Apply Rubber Feet To Antenna Unit

    IMPORTANT! Do not apply rubber feet if roof mounting the antenna unit. ABOUT SIGNAL LOSS Because of the small size of the highly portable DISH Tailgater, signal strength may not be as strong as with a fixed home antenna. OBSTRUCTIONS The DISH Tailgater requires an unobstructed view of the southern sky for the best signal reception.

  • Page 6: About Satellite Tv Reception

    Composite Cables (Standard Definition Connection) 1) Receiver models compatible with the DISH Tailgater may change. This list may not be complete. Please visit www.kingconnect.com/dish-receivers for the most up to date receiver information. 2) Your receiver may also have standard definition “TV SET OUT” and “S-VIDEO” ports, and high definition “COMPONENT”...

  • Page 7: Dish Tailgater Setup

    2. Connect the other end of the supplied coax cable to the SATELLITE IN port on your receiver. • Do not put the DISH Tailgater where it can be bumped, knocked over or struck by a person or vehicle. • Do not put the DISH Tailgater near any heat sources.

  • Page 8: Dish Tailgater Operation

    DISH TAILGATER OPERATION IF YOU ARE USING A NEW RECEIVER WITH THE DISH TAILGATER, YOU MUST FOLLOW THE FIRST TIME SETUP PROCEDURE STARTING BELOW. AFTER THIS FIRST TIME PROCEDURE, YOU CAN USE “STANDARD DISH TAILGATER OPERATION” STARTING ON PAGE 10.
  • Page 9 IN STEPS 2-6, DO NOT BLOCK THE DISH TAILGATER’S LINE OF SIGHT TO THE SATELLITES IN THE SOUTHERN SKY AT ANY TIME! IMPORTANT! If you move the antenna unit any time during or after the scan, you will have to repeat steps 2-6. 2.
  • Page 10 The receiver will download software for the DISH Tailgater. This step may take 20-25 minutes. 5. The receiver will reset and the Mobile Antenna Setup Screen will appear. Repeat steps 2-4 to start a second scan. The unit will scan a second time.

  • Page 11: Dish Tailgater Operation

    This may take up to 10 minutes to complete (potentially longer if an external hard drive is connected). This completes the setup for new receivers. You may now use STANDARD DISH TAILGATER OPERATION starting on the next page for subsequent use. Page 9...

  • Page 12: Standard Dish Tailgater Operation

    IF YOUR RECEIVER IS NEW AND UNACTIVATED, YOU MUST COMPLETE THE STEPS ON PAGES 6-9 FIRST! After connecting and turning on your equipment as instructed in DISH TAILGATER SETUP, the Mobile Antenna Setup screen will display. (It may take up to two minutes to display.) Note: If the Mobile Antenna Setup screen does not display, press MENU, 6, 1, 1 on your remote.
  • Page 13 2. Highlight the state you are currently in from the state menu. Press SELECT. 3. Verify “Scan” is highlighted. Press SELECT. The scan will begin and may take up to several minutes to complete. This screen will display during the scan. 4.
  • Page 14 OPERATING NOTES: IF YOU MOVE THE DISH TAILGATER, YOU WILL HAVE TO REPEAT STEPS 1-5 TO REACQUIRE THE SATELLITES AND RESTORE PROGRAMMING. When in the northeastern United States, television programming from the 129 satellite may not be available (see page 4).
  • Page 15 This page intentionally left blank. Page 13...

  • Page 16: Proper Care Of Your Equipment

    3. Do not remove the cover of the DISH Tailgater without authorization. Doing so will void the Limited Warranty. 4. Do not stack the DISH Tailgater on top of or below other electronic devices as this can cause heat build-up or block the satellite signal from reaching the DISH Tailgater.

  • Page 17: Accessories

    AL1000 Mounting Bracket Alarm The KING AL1000 Alarm goes in-line between your powered receiver and the DISH Tailgater. Allows hanging of antenna unit on vehicle It will sound an audible security alarm if the coax window or included hanger bracket.

  • Page 18: Roof Installation

    ROOF INSTALLATION 1. Make sure you have the following tools and materials before starting. Optional MB600 Mounting Feet The MB600 Mounting Feet allow you to semi-permanently mount the antenna unit (see page 15). NOTE: Many RVs are prewired with RG-6 coax cable for satellite antennas. Contact the manufacturer of your RV or your local dealer to verify where this cable is located.
  • Page 19 ANTENNA UNIT LOCATION APPROXIMATE MINIMUM DISTANCE HEIGHT OF TO EDGE OF ANTENNA UNIT OBSTRUCTION 10” 8” 11” 10” 12” 12” 13” 14” 14” 16” 15” 18” 16” 20” Page 17...
  • Page 20 The installer is responsible for determining the most appropriate fastener to secure the antenna unit to the roof. Depending on the roof material, fasteners such as lag screws, well nuts, sheet metal screws, toggle bolts and T anchors may be used, and should always be used in combination with a roof compatible sealant. IMPORTANT! The installer is responsible for weatherproofing all holes (except drain holes) with sealant.
  • Page 21 8. Inside vehicle, connect coax cable to the receiver. IMPORTANT! You can cut the coax to length but you must terminate the coax with Snap-n-Seal Connectors. 9. Go to DISH TAILGATER OPERATION Section. Page 19...

  • Page 22: Troubleshooting

    5 minutes for your receiver to power back on. 4) Verify you have selected a nationally broadcast channel (CNN, ESPN, etc.). DISH Tailgater has been moved. If DISH Tailgater has been moved, initiate a new scan. No Satellites Found - 151 Obstructions to the DISH Tailgater’s...
  • Page 23 TV appears. All Satellites Not Found - 150 Obstructions to the DISH Tailgater’s 1) Make sure nothing is blocking the DISH view of the southern sky, such as Tailgater’s view of the southern sky, such...
  • Page 24 Symptom/Message Possible Cause Troubleshooting Over-the-Air Antenna The quality of reception and number 1) Check that the wiring between your DISH Channels Missing - Error 739 of channels available depends on, receiver and your over-the-air antenna is among other things, the over-the- configured properly.

  • Page 25: Troubleshooting

    DISH account. The guide time will be incorrect if you are using the DISH Tailgater in an area with a different time zone than the address listed on your DISH account.

  • Page 26: Manufacturer's Limited Warranty

    MANUFACTURER’S LIMITED WARRANTY Every new DISH Tailgater Satellite System is thoroughly inspected and tested before leaving the factory, and is covered by the following two year parts and one year labor limited warranty from the date of original purchase: • Two year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty.

  • Page 27: Fcc Guidelines

    FCC GUIDELINES This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 28 NOTES: Page 26...
  • Page 29 Page 27...
  • Page 30 Page 28...
  • Page 32 To subscribe to programming or for assistance with using the DISH Tailgater, visit www.mydish.com/tailgater or call 1-800-963-DISH (3474). PN 22390 Rev A...

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Vq4410

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