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TEC B-490 SERIES Maintenance Manual

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TEC Barcode Printer
B-490 SERIES
Maintenance Manual
Document No. EO18-33011
Original
Sep., 2001
(Revised
)
PRINTED IN JAPAN

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  • Page 1 TEC Barcode Printer B-490 SERIES Maintenance Manual Document No. EO18-33011 Original Sep., 2001 (Revised PRINTED IN JAPAN...
  • Page 2 WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2.

  • Page 3: Table Of Contents

    EO18-33011 (Revision Date: Mar. 30, 2004) TABLE O. CONTENTS Page 1. UNPACKING ----------------------------------------------------------------------------------------------1- 1 PROCEDURES--------------------------------------------------------------------------------------------1- 1 CHECKS ----------------------------------------------------------------------------------------------------1- 2 PRECAUTION .OR INSTALLATION ----------------------------------------------------------------1- 3 2. MAJOR UNIT REPLACEMENT ---------------------------------------------------------------------2- 1 LUBRICATION---------------------------------------------------------------------------------------------2- 1 REMOVING THE SIDE COVER AND OPENING THE TOP COVER ------------------------2- 2 REPLACING THE SOLENOID-------------------------------------------------------------------------2- 3 REPLACING THE PRINT HEAD ----------------------------------------------------------------------2- 6 REPLACING THE CPU PC BOARD -----------------------------------------------------------------2- 7...
  • Page 4 EO18-33011 (Revision Date: Mar. 30, 2004) SEL.-DIAGNOSTIC TEST -----------------------------------------------------------------------------6- 4 6.4.1 Ribbon Type Selection -------------------------------------------------------------------------6- 4 6.4.2 Maintenance Counter/Parameter Setting Printing Out----------------------------------6- 5 6.4.3 Self-Diagnostic Test and Result Print Out -------------------------------------------------6- 8 6.4.4 Print Head Element Check -------------------------------------------------------------------6-12 PARAMETER SETTING -------------------------------------------------------------------------------6-13 6.5.1 Character Code Selection --------------------------------------------------------------------6-14 6.5.2 Zero .ont Code Selection --------------------------------------------------------------------6-17 6.5.3 Baud Rate Selection ---------------------------------------------------------------------------6-17...
  • Page 5 OVERVIEW-------------------------------------------------------------------------------------------------8- 1 INSTALLING THE PRINTER DRIVERS-------------------------------------------------------------8- 1 8.2.1 System Requirements--------------------------------------------------------------------------8- 2 8.2.2 Driver installation --------------------------------------------------------------------------------8- 2 8.2.3 Uninstalling the TEC B-492 Printer Driver -------------------------------------------------8- 6 9. PROGRAM DOWNLOAD -----------------------------------------------------------------------------9- 1 OUTLINE O. .EATURES ------------------------------------------------------------------------------9- 1 INSTALL PROGRAM INSTALLATION---------------------------------------------------------------9- 1 9.2.1 System Requirements--------------------------------------------------------------------------9- 1 9.2.2 Setup -----------------------------------------------------------------------------------------------9- 2...

  • Page 6: Unpacking

    1. UNPACKING EO18-33011 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accessories from the carton. 3) Unpack the pads and the printer from the carton. Unpacking Instruction Top Pad Owner’s Manual CD-ROM PSU Top Pad Accessory Side Pad 2 PSU Bottom...

  • Page 7: Checks

    1. UNPACKING EO18-33011 1.2 CHECKS 4) Remove the tapes from the top cover and pinch roller release lever. 5) Cut the band to separate the printer from the bottom pad. Tape Top Cover Pinch Roller Release Lever Tape Fig. 1-2 Bottom Pad Band 6) Open the top cover, and remove the tapes from the ribbon shaft holder plate and ribbon shaft.

  • Page 8: Precaution .Or Installation

    1. UNPACKING EO18-33011 (Revision Date: Mar. 30, 2004) 1.3 PRECAUTION FOR INSTALLATION 1.3 PRECAUTION FOR INSTALLATION The printer with the serial number of 3Txxxxxx or later is provided with a battery for the real time clock. However, when the printer is delivered, this battery has not been connected to the CPU PC board. Therefore, it is necessary to connect the battery harness to the CPU PC board to enable the real time clock function.

  • Page 9: Major Unit Replacement

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.1 LUBRICATION 2. MAJOR UNIT REPLACEMENT In this document all procedures for the major unit replacement are explained using the B-492L type. The B-492L type and the B-492R type are symmetrically designed, however, the orientation or location of some parts are different.

  • Page 10: Removing The Side Cover And Opening The Top Cover

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.2 REMOVING THE SIDE COVER AND OPENING THE TOP COVER 2.2 REMOVING THE SIDE COVER AND OPENING THE TOP COVER This section describes how to remove the side cover and open the top cover, which is necessary before performing any parts replacement.

  • Page 11: Replacing The Solenoid

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.3 REPLACING THE SOLENOID 2.3 REPLACING THE SOLENOID 1) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then, open the ribbon shaft holder plate. (Refer to Section 2.2.) 2) Before removing the ribbon stopper, check its attaching orientation for later installation.
  • Page 12 2. MAJOR UNIT REPLACEMENT EO18-33011 2.3 REPLACING THE SOLENOID 5) Replace the solenoid and attach it to the solenoid attachment plate. 6) Assemble the solenoid unit so that the head up link engages the spring pin. Solenoid Spring Pin Head Up Link Fig.
  • Page 13 2. MAJOR UNIT REPLACEMENT EO18-33011 2.3 REPLACING THE SOLENOID SMW-4x8 Screw SMW-4x8 Screw Solenoid Attachment Plate Print Head 0.5 ~ 1.0 mm Scale Print Head Platen Fig. 2-7 Move the solenoid attachment plate while measuring a clearance between the print head and the platen with a scale so as not to touch the print head with it.

  • Page 14: Replacing The Print Head

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.4 REPLACING THE PRINT HEAD 2.4 REPLACING THE PRINT HEAD CAUTION! NEVER touch the element when handling the print head. NEVER touch the connector pins as static electricity discharges can damage the print head. NEVER remove the two screws painted red from the print block. NEVER remove the print block from the printer, as it requires the use of a special jig for correct adjustment of position when reassembling.

  • Page 15: Replacing The Cpu Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33011 (Revision Date: Mar. 30, 2004) 2.5 REPLACING THE CPU PC BOARD 2.5 REPLACING THE CPU PC BOARD 1) Remove the side cover from the printer. (Refer to Section 2.2.) 2) Remove the two B-3x6 screws and two hex. bolts which secure the CPU PC board to the PCB frame.

  • Page 16: Replacing The I/O Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.6 REPLACING THE I/O PC BOARD 2.6 REPLACING THE I/O PC BOARD 1) Remove the side cover from the printer. (Refer to Section 2.2.) 2) Disconnect the all harnesses from the I/O PC board. (CN1, 3, 5, 7 to 9, 11, 13 to 16, 200) 3) Remove the four SMW-3x6 screws to detach the I/O PC board from the printer.
  • Page 17 2.6 REPLACING THE I/O PC BOARD • Ribbon Sensor Adjustment Procedure Use a TOSHIBA TEC-approved ribbon for sensor adjustment. (1) Set the ribbon so that the ribbon sensor can detect the ribbon. Then, turn the power on. (2) Turn the VR1 on the I/O PC board so that the voltage between the GND(Frame Plate: Refer to the figure on the previous page.) and TP1 is 3.0 ±0.2V when measured with an oscilloscope.

  • Page 18: Replacing The Expansion I/O Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.7 REPLACING THE EXPANSION I/O PC BOARD 2.7 REPLACING THE EXPANSION I/O PC BOARD 1) Remove the side cover. (Refer to Section 2.2.) 2) Remove the CPU PC board from the printer. (Refer to Section 2.5.) 3) Disconnect the harness from the Expansion I/O PC board.

  • Page 19: Replacing The Ribbon Motors

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.8 REPLACING THE RIBBON MOTORS 2.8 REPLACING THE RIBBON MOTORS 1) Remove the side cover from the printer. (Refer to Section 2.2.) 2) Remove the four SM-4x10 screws which secure the ribbon motor unit to the printer. 3) Disconnect the ribbon motor harnesses and slit sensor harnesses from the ribbon motor unit, and remove the ribbon motor unit from the printer.
  • Page 20 2. MAJOR UNIT REPLACEMENT EO18-33011 2.8 REPLACING THE RIBBON MOTORS 4) Remove the four SMW-3x8 screws (small washer type) to detach both ribbon motors (feed and rewind) from the ribbon motor unit. CAUTION! Never separate the ribbon motor mounting plate from the ribbon motor (Feed), as doing so would require a special jig to reassemble it correctly.

  • Page 21: Replacing The Stepping Motor (Print Block)

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.9 REPLACING THE STEPPING MOTOR (PRINT BLOCK) 2.9 REPLACING THE STEPPING MOTOR (PRINT BLOCK) 1) Remove the side cover from the printer. (Refer to Section 2.2.) 2) Remove the solenoid unit. (Refer to Section 2.3.) 3) Remove the CPU PC board.

  • Page 22: Replacing The Stepping Motor (Strip Block)

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.10 REPLACING THE STEPPING MOTOR (STRIP BLOCK) 2.10 REPLACING THE STEPPING MOTOR (STRIP BLOCK) 1) Remove the side cover from the printer. (Refer to Section 2.2.) 2) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller.

  • Page 23: Replacing The Platen

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.11 REPLACING THE PLATEN 2.11 REPLACING THE PLATEN 1) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) 2) Remove the two H-3x6 hex.

  • Page 24: Replacing The .Eed Roller (Print Block)

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.12 REPLACING THE FEED ROLLER (PRINT BLOCK) 2.12 REPLACING THE FEED ROLLER (PRINT BLOCK) 1) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and the pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) 2) Remove media guide plate from the printer.

  • Page 25: Replacing The .Eed Roller (Strip Block)

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.13 REPLACING THE FEED ROLLER (STRIP BLOCK) 2.13 REPLACING THE FEED ROLLER (STRIP BLOCK) 1) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and the pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) 2) Remove media guide plate from printer.

  • Page 26: Relacing The Pinch Roller (Print Block)

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.14 REPLACING THE PINCH ROLLER (PRINT BLOCK) 2.14 REPLACING THE PINCH ROLLER (PRINT BLOCK) 1) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plat. (Refer to Section 2.2.) 2) Remove the media guide from the printer.
  • Page 27 2. MAJOR UNIT REPLACEMENT EO18-33011 2.14 REPLACING THE PINCH ROLLER (PRINT BLOCK) 9) Pull out the pinch roller ass’y from the printer. 10) Remove the E-4 E-ring and shaft to detach the pinch roller. Pinch Roller Ass’y Shaft Fig. 2-27 Pinch Roller 11) After replacing the pinch roller with a new one, then reassemble the printer in the reverse order of removal.

  • Page 28: Replacing The Pinch Roller (Strip Block)

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.15 REPLACING THE PINCH ROLLER (STRIP BLOCK) 2.15 REPLACING THE PINCH ROLLER (STRIP BLOCK) 1) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) 2) Push the pinch roller release lever toward the front of the printer to release the strip pinch roller unit.

  • Page 29: Replacing The Media Sensor

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.16 REPLACING THE MEDIA SENSOR 2.16 REPLACING THE MEDIA SENSOR 1) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) 2) Remove the media guide plate from the printer.

  • Page 30: Replacing The Ribbon Back Tension Block

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.17 REPLACING THE RIBBON BACK TENSION BLOCK 2.17 REPLACING THE RIBBON BACK TENSION BLOCK 1) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) 2) Remove the E-3 E-ring and two W-3 washers to remove the ribbon back tension block.

  • Page 31: Replacing The Ps Unit And Reactor

    2. MAJOR UNIT REPLACEMENT EO18-33011 2.18 REPLACING THE PS UNIT AND REACTOR 2.18 REPLACING THE PS UNIT AND REACTOR CAUTION! Replace only with same type and ratings of fuse for continued protection against risk of fire. 1) Remove the eight B-3x6 screws to detach the PSU top cover from the PS unit ass’y PSU Top Cover B-3x6 Screw B-3x6 Screw...
  • Page 32 2. MAJOR UNIT REPLACEMENT EO18-33011 2.18 REPLACING THE PS UNIT AND REACTOR 4) Remove the two SMW-4x6 screws to detach the PS unit or reactor from the SPU base. SMW-4x6 Screw SMW-4x6 Screw PS Unit SMW-4x6 Screw PSU Base Fig. 2-34 Reactor 5) After replacing the PS unit or reactor with a new one, read the following WARNING and reassemble the printer in the reverse order of removal.

  • Page 33: Replacing The Battery

    2. MAJOR UNIT REPLACEMENT EO18-33011 (Revision Date: Mar. 30, 2004) 2.19 REPLACING THE BATTERY 2.19 REPLACING THE BATTERY CAUTION! Care must be taken not to damage the battery harness when cutting the cable band. The life of the battery is about 2 years. When the lithium battery life is expired, replace the battery with a new one in the following procedure.
  • Page 34 2. MAJOR UNIT REPLACEMENT EO18-33011 (Revision Date: Mar. 30, 2004) 2.19 REPLACING THE BATTERY 5) Cut the two cable bands that secure the lithium battery to the I/O PCB support plate B to remove the lithium battery from the plate. Cable Band I/O PCB Support Plate B...

  • Page 35: Installation Procedure .Or The Optional Equipment

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33011 3.1 PCMCIA PC BOARD 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.1 PCMCIA PC BOARD 3.1.1 Packing List All the following parts are supplied with the kit. Make sure you have all items shown below. Blind Sticker Locking Support PCMCIA PC Board...
  • Page 36 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33011 3.1 PCMCIA PC BOARD 5) Attach the enclosed locking support to the CPU PC board. Connect CN100 on the PCMCIA PC board to CN7 on the CPU PC board directly, and put them together with the locking support. 6) Secure the PCMCIA PC board to the two PCB attachment plates with the enclosed SMW-3x6 screws.

  • Page 37: Troubleshooting

    4. Failure of the I/O PC board Replace the I/O PC board. Blurred print 1. Poor media quality. Use only TOSHIBA TEC-approved media. 2. Dust is on the media. Clean the print head and remove any dust from the media.
  • Page 38 EO18-33011 4. TROUBLESHOOTING Problems Cause Solution Ribbon wrinkle 1. Poor ribbon quality. Use only TOSHIBA TEC-approved ribbon. 2. Ribbon is not rewound or fed Replace the ribbon rewind motor or smoothly. ribbon feed motor. Ribbon end error 1. Poor ribbon quality Use only TOSHIBA TEC-approved ribbon.

  • Page 39: Periodic Maintenance Procedure

    50 km Confirm each part adjustment. Make any necessary adjustments. Conduct the following tests and make sure that there is no problem. 1) Print test with TOSHIBA TEC-approved media and ribbon. (Print tone, print head position, etc.) 2) Paper skew 3) Print start position adjustment (Horizontal: media position, vertical: sensor adjustment/adjustment by issuing commands.)

  • Page 40: Paper Guide Cleaning And Removal O. Jammed Paper

    5.PERIODIC MAINTENANCE PROCEDURE EO18-33011 5.2 PAPER GUIDE CLEANING AND REMOVAL OF JAMMED PAPER 5.2 PAPER GUIDE CLEANING AND REMOVAL OF JAMMED PAPER When removing jammed paper or cleaning the printer, remove the media guide plate using the following procedure. 1) Open the top cover and ribbon shaft holder plate. (Refer to Section 2.2.) 2) Carefully pull out the media guide plate from the two guide shafts Media Guide Plate Fig.

  • Page 41: System Mode

    6. SYSTEM MODE EO18-33011 6.1 OPERATION PANEL 6. SYSTEM MODE This chapter describes usage and purpose of the keys on the Operation Panel in System Mode. For service personnel, System Mode should be used for the following nine purposes: • To reset the printer. (Reset mode) •...

  • Page 42: Overview

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.2 OVERVIEW 6.2 OVERVIEW System Mode consists of nine main menus: Reset, Self-Diagnostic Test, Parameter Setting Printer Parameter Fine Adjustment, Test Print, Sensor Adjustment, RAM Clear, IP Address Setting, Dump Mode and Real Time Clock. Press the [PAUSE] key so that the printer enters the Pause condition.

  • Page 43: Reset Mode

    6. SYSTEM MODE EO18-33011 6.3 RESET MODE 6.3 RESET MODE Outline of Reset Mode Reset operation clears the print data sent to the printer from the computer, and returns the printer to an idle condition. The printer is turned on, standing by, or printing. 21 /,1( To stop printing, or clear the data sent from the computer, press the [PAUSE] key.

  • Page 44: Sel.-Diagnostic Test

    6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST 6.4 SELF-DIAGNOSTIC TEST Outline of Self-Diagnostic Test In the Self-Diagnostic Test mode ,the printer checks and prints out the printer system information such as the sensor or interface, and the Maintenance Counter. Also it makes the print head broken element check.
  • Page 45 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 SELF-DIAGNOSTIC TEST 6.4.2 Maintenance Counter/Parameter Settings Print Out The printer is ready to print out the Maintenance Counter/Parameter Settings. Press the [PAUSE] key to start. MAINTENANCE CONT The printer starts printing out the Maintenance Counter/Parameter Settings. CHECKING &...
  • Page 46 6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST • Descriptions of the Maintenance Counter Item Count Condition Range Total media distance Counted when the feed motor drives to feed, 0.0 to 2000.0 km covered print and issue the media. (Counted also during ribbon saving operation and back feed.) See Media distance covered 0.0 to 181.9 km...
  • Page 47 6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST Item Contents (21) Character PC-850 PC-851 PC-1252 LATIN9 PC-852 PC-855 PC-1253 Arabic PC-857 PC-1250 PC-1254 PC-8 PC-1251 PC-1257 Font zero 0: No slash used. Ø: Slash used. (22) Control code AUTO: Automatic selection ESC LF NUL: ESC LF NUL mode {|}: Mainframe mode 1B 1C 1D: Manual...

  • Page 48: Self-Diagnostic Test And Result Print Out

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 SELF-DIAGNOSTIC TEST Item Contents (34) Web printer function ON: Available OFF: Unavailable (35) KB-80 keyboard connection ON: Connect OFF: Not connect (36) Ribbon near end detection 30m: Detected when the remained ribbon length is about 30 m.
  • Page 49 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 SELF-DIAGNOSTIC TEST • • • • Print Sample PROGRAM B-492 20SEP2001 V1.0A FMRM0067001: 1A00 BOOT B-492 01SEP2001 V1.0 FMRM0066901:8500 FONT 5600 EEPROM SDRAM CARD SLOT1 SLOT2 SENSOR [H]20°C [A]22°C [S]25°C [R]4.2V [T]2.5V [RANK]7 DIP SW...
  • Page 50 6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST (4) EEPROM Check EEPROM OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM (Backup Memory) (5) SDRAM Capacity SDRAM Capacity of DRAM System/Painting memory (6) PC Card Slot Check CARD...
  • Page 51 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 SELF-DIAGNOSTIC TEST (8) DIP Switch Status DIP SW 1: ON 2: OFF 3: OFF NOTE: For details regarding the DIP Switch setting, refer to Section 2.6. (9) Expansion I/O Interface Check EXP.I/O Loopback test OK: The circuit has no problem.

  • Page 52: Print Head Element Check

    6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST 6.4.4 Print Head Element Check When the Self-Diagnostic Test result is printed, the message returns to “<1>DIAG. Vx.x”. Press the [PAUSE] key twice and [FEED] key twice. The printer is ready to check the print head to see if there is any problem with the print head. Press the [PAUSE] key to start.

  • Page 53: Parameter Setting

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.5 PARAMETER SETTING 6.5 PARAMETER SETTING Outline of Parameter Setting In the Parameter Setting mode, various kinds of parameters, such as communication, key, LCD, etc. can be set. This will allow the use of the printer to comply with your operating conditions. The Parameter Setting menu contains the following: <2>PARAMETER SET [PAUSE]...

  • Page 54: Character Code Selection

    6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until the “<0>RESET” message appears on the display. !5(6(7 Press the [FEED] key twice, and “<2>PARAMETER SET” message appears. !3$5$0(7(5 6(7 6.5.1 Character Code Selection With this parameter you can select a character font code.
  • Page 55 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING PC-850 PC-8 PC-852 PC-857 PC-851 PC-855 6-15...
  • Page 56 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING PC-1250 PC-1251 PC-1252 PC-1253 PC-1254 PC-1257 6-16...

  • Page 57: Zero .Ont Code Selection

    6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING LATIN9 Arabic NOTE: Euro font codes are changeable. For details, refer to Euro Code Selection of Section 6.5 Parameter Setting. 6.5.2 Zero Font Code Selection With this parameter you can select the way to indicate zero between “0” and “Ø”. When “<2>PARAMETER SET”...

  • Page 58: Data Length Selection

    6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING 6.5.4 Data Length Selection With this parameter you can select the communication data length of the RS-232C interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 4 times. '$7$ /(1* ELWV '$7$ /(1* ELWV [RESTART] '$7$ /(1* ELWV [FEED]...

  • Page 59: Lcd Message Selection

    6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING NOTE: The following is the detailed descriptions for each transmission control code. 1) XON/XOFF AUTO At the power on time, the printer outputs XON. At the power off time, the printer outputs XOFF. 2) XON+READY AUTO At the power on time, the printer outputs XON.

  • Page 60: Ribbon Saving .Unction Selection

    6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING 6.5.8 Ribbon Saving Function Selection With this parameter you can select whether or not the Ribbon saving function is activated. When “<2>PARAMETER SET” appears, press the [PAUSE] key 8 times. 5,%%21 6$9( 21 5,%%21 6$9( 21 Available [RESTART]...

  • Page 61: Ribbon Type Selection

    6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING After setting the control code for Control Code 1, press the [PAUSE] key to show the CONTROL CODE2 screen. In a same manner, press the [PAUSE] key after setting the control code for Control Code 2 to display the CONTROL CODE3 screen.

  • Page 62: Euro Code Selection

    6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING 6.5.12 EURO Code Selection With this parameter you can select Euro Font code (C). When “<2>PARAMETER SET” appears, press the [PAUSE] key 12 times. (852 &2'( (852 &2'( [RESTART] (852 &2'( [FEED] (852 &2'( (852 &2'( NOTE: Pressing the [FEED] or [RESTART] key causes 1 byte change in the Euro Code...

  • Page 63: Centronics Interface Ack/Busy Timing Selection

    6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING 6.5.14 Centronics Interface ACK/BUSY Timing Selection With this parameter you can select the ACK/BUSY timing of the Centronics interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 14 times. $&.%86< 7<3( $&.%86< 7<3( [RESTART] $&.%86<...

  • Page 64: Optional Keyboard Connect Setting

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.5 PARAMETER SETTING 6.5.16 KB-80 Optional Keyboard Connect Setting With this parameter you can select whether or not the KB-80 optional keyboard is used. When “<2>PARAMETER SET” appears, press the [PAUSE] key 16 times. KB80 CONNECT OFF [RESTART] KB80 CONNECT OFF...

  • Page 65: Expansion I/O Out1 Signal .Unction Setting

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.5 PARAMETER SETTING 6.5.18 Expansion I/O OUT1 Signal Function Setting With this parameter you can select the function of the OUT1 signal for the expansion I/O interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 18 times. OUT1 MODE TYPE1 [RESTART] OUT1 MODE TYPE1...

  • Page 66: Printer Parameter .Ine Adjustment

    6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT 6.6 PRINTER PARAMETER FINE ADJUSTMENT Outline of Printer Parameter Fine Adjustment In the Printer Parameter Fine Adjustment mode, you can fine adjust each parameter, such as Print tone, Print start position, Threshold, etc. which are set by the PC command. This is useful when using several types of media by turns or when the print start position or strip position is required to be fine adjusted.

  • Page 67: Eed Length .Ine Adjustment

    6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until “<0>RESET” message appears on the display. <0>RESET Press the [FEED] key three times. The printer is at the start of the Printer Parameter Fine Adjustment menu.

  • Page 68: Strip Position .Ine Adjustment

    6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT • • • • Feed Length Fine Adjustment (Example) NOTE: The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum feed length fine adjustment value is ±...

  • Page 69: Back .Eed Length .Ine Adjustment

    6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT • • • • Strip Position Fine Adjustment (Example) Label Strip Plate Print Head +0.0 mm Platen Backing Paper +3.0 mm -3.0 mm NOTES: 1. In strip issue, the media feed should be stopped where 1 mm-long label remains on the strip plate.

  • Page 70: Axis .Ine Adjustment

    6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT • • • • Back Feed Length Fine Adjustment (Example) NOTE: The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum back feed length fine adjustment value is ±...
  • Page 71 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT • • • • X-Axis Fine Adjustment (Example) NOTES: 1. The X Axis fine adjustment is performed to fine adjust the print position in horizontal direction (left or right). Adjust the X axis within the effective print range. After the value reaches the coordinate 0, the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction.
  • Page 72 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT 6.6.5 Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct Print) With this parameter you can fine adjust the Print Tone. When “<3>ADJUST SET” appears, press the [PAUSE] key 5 times to enter the Print Tone Fine Adjustment (Thermal transfer print) menu. TONE ADJ.<T>...
  • Page 73 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT 6.6.6 Ribbon Motor Voltage Fine Adjustment (Feed/Rewind Motor) With this parameter you can fine adjust the Ribbon Motor Voltage (Torque). When “<3>ADJUST SET” appears, press the [PAUSE] key 7 times to enter the Ribbon Motor Voltage Fine Adjustment (Rewind Motor) menu.

  • Page 74: Threshold Manual .Ine Adjustment (Black Mark/.Eed Gap Sensor)

    6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT 6.6.7 Threshold Manual Fine Adjustment (Black Mark/Feed Gap Sensor) With this parameter you can fine adjust the Threshold of the Black Mark and Feed Gap Sensors. When “<3>ADJUST SET” appears, press the [PAUSE] key 9 times to enter the Threshold Manual Fine Adjustment (Black Mark Sensor) menu.

  • Page 75: Test Print

    6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7 TEST PRINT Outline of Test Print In the Test Print mode, you can print the test pattern and set its conditions. This is useful to check the print quality of new media or ribbon. The Test Print menu contains the following: <4>TEST PRINT [PAUSE]...

  • Page 76: Specifying The Print Condition For The Test Print

    6. SYSTEM MODE EO18-33011 6.7 TEST PRINT Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until the “<0>RESET” message appears in the display. <0>RESET Press the [FEED] key 4 times. The Test Print is ready to be performed.
  • Page 77 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT Print Speed Setting Select the print speed for the test print between 4 inches/second and 2 inches/second. PRINT SPEED 4”/s PRINT SPEED 10”/s [RESTART] PRINT SPEED 8”/s [FEED] PRINT SPEED 5”/s PRINT SPEED 4”/s After selecting the print speed, press the [PAUSE] key to go to Sensor Type Selection.
  • Page 78 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT Issue Mode Selection Select the issue mode for the test print between “[S]NORMAL” (Batch mode) and “[H]PEEL OFF” (Strip mode). TYPE[S]NORMAL TYPE[S]NORMAL [RESTART] Batch mode [FEED] TYPE[H]PEEL OFF Strip mode After selecting the Issue Mode, press the [PAUSE] key to go to Label Length Setting. Label Length Setting Select the label length for the test print in a range from 5 mm to 999 mm.

  • Page 79: Test Print Pattern Selection

    6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7.2 Test Print Pattern Selection When “<4>TEST PRINT” appears after paper feed selection, press the [PAUSE] key. PRINT CONDITION Select a test print pattern from the following options. PRINT CONDITION SLANT LINE(1DOT) [RESTART] SLANT LINE(3DOT) CHARACTERS BARCODE...

  • Page 80: Slant Line (3 Dots)

    6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7.4 Slant Line (3 dots) SLANT LINE(3DOT) While selecting the Slant Line (3 dots), press the [PAUSE] key to start printing the slant line patterns (3 dots). After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to show “SLANT LINE (3DOT)”...

  • Page 81: Barcode

    6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7.6 Barcode BARCODE While selecting the Barcode, press the [PAUSE] key to start printing the bar codes. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to shown “BARCODE” again. Then, press the [FEED] key.

  • Page 82: Actory Test

    6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7.8 Factory Test FACTORY TEST While selecting the Factory test, press the [PAUSE] key to start printing the factory test pattern. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to shown “FACTORY TEST” again. Then, press the [FEED] key.

  • Page 83: Sensor Adjustment

    6. SYSTEM MODE EO18-33011 6.8 SENSOR ADJUSTMENT 6.8 SENSOR ADJUSTMENT Outline of the Sensor Adjustment In the Sensor Adjustment mode, the status of the sensors and thermistors is displayed. Also you can make a Threshold Setting for the Black Mark/Feed Gap Sensor. The Sensor Adjustment menu contains the following: <5>SENSOR ADJ.

  • Page 84: Sensor Status Display

    6. SYSTEM MODE EO18-33011 6.8 SENSOR ADJUSTMENT Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until “<0>RESET” message appears on the display. <0>RESET Press the [FEED] key 5 times. The printer is at the start of the Sensor Adjustment menu. <5>SENSOR ADJ.

  • Page 85: Eed Gap Sensor Adjustment

    6. SYSTEM MODE EO18-33011 6.8 SENSOR ADJUSTMENT 6.8.3 Feed Gap Sensor Adjustment [TRANS.] 2.3V Status detected by the Feed Gap Sensor 0.0V to 5.0V Follow the Feed Gap Sensor adjustment procedure below. (1) Place the backing paper (labels are removed) in the B-492 printer so that the Feed gap Sensor detects it.

  • Page 86: Ram Clear

    6. SYSTEM MODE EO18-33011 6.9 RAM CLEAR 6.9 RAM CLEAR Outline of RAM Clear In the RAM Clear mode, clearing the Maintenance Counter and initializing the Parameters are possible. After replacing the print head, ribbon motor, or platen, perform a maintenance clear. The RAM Clear menu contains the following: <6>RAM CLEAR [PAUSE]...

  • Page 87: No Ram Clear

    6. SYSTEM MODE EO18-33011 6.9 RAM CLEAR 6.9.2 No RAM Clear NO RAM CLEAR Press the [PAUSE] key. No RAM Clear operation is performed and the display returns to “<6>RAM CLEAR”. Pressing the [PAUSE] key again causes the display to return to “NO RAM CLEAR”. 6.9.3 Maintenance Counter Clear MANTE.CNT CLEAR Press the [PAUSE] key to perform the Maintenance Counter Clear.
  • Page 88 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.9 RAM CLEAR Initial values after clearing the parameters (PARAMETER CLEAR) Item Initial Value Feed length fine adjustment (PC), (KEY) 0 mm Strip position fine adjustment (PC), (KEY) 0 mm Back feed length fine adjustment (PC), (KEY) 0 mm Print tone fine adjustment (Thermal transfer), (PC), (KEY) Print tone fine adjustment (Thermal direct), (PC), (KEY)

  • Page 89: Ip Address Setting

    6. SYSTEM MODE EO18-33011 6.10 IP ADDRESS SETTING 6.10 IP ADDRESS SETTING Outline of the IP Address Setting In the IP Address Setting mode, you can set the IP Address, Gateway Address, and Subnet Mask which are necessary for a network communication. Since each setting value is different depending on your operating environment.
  • Page 90 6. SYSTEM MODE EO18-33011 6.10 IP ADDRESS SETTING Press the [PAUSE] key to move the cursor to the next 3 digit value. Set the next values in the same way. 192.168.010.020 192.168.010.020 192.168.010.020 [PAUSE] [PAUSE After the last 3 digit value is set, press the [PAUSE] key. The display will show “GATEWAY IP ADDRESS”.

  • Page 91: Dump Mode

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.11 DUMP MODE 6.11 DUMP MODE Outline of the Dump Mode In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program.
  • Page 92 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.11 DUMP MODE The data in the receive buffer is printed as follows: 7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30 {AX;+000,+000,+0 30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30 0|}{D0760,1100,0 37 34 30 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33 740|}{C|}{LC;003...

  • Page 93: Basic Setting

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.12 BASIC SETTING 6.12 BASIC SETTING Outline of Basic Setting The Basic function enables the B-492 printer to operate with the program created for other printers, by converting it to Basic program and downloading this Basic program to the B-492 printer. Setting the downloaded Basic program to be enabled/disabled, browsing the program file, data file, and area file, etc.

  • Page 94: Basic .Ile Browser

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.12 BASIC SETTING 6.12.2 Basic File Browser Data files in the program file and basic file area are displayed. When “<9>BASIC” appears, press the [PAUSE] key, then [RESTART] key. FILE MAINTENANCE [PAUSE] 00 TEST.BAS Program file is displayed.

  • Page 95: Real Time Clock Setting

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.13 REAL TIME CLOCK SETTING 6.13 REAL TIME CLOCK SETTING In the Real Time Clock Setting Mode, date and time can be set for the real time clock built in the printer. The printer is turned on.

  • Page 96: Date Setting

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.13 REAL TIME CLOCK SETTING 6.13.1 Date Setting 1) Press the [PAUSE] key when the display is shown below, then, the date can be set. DATE YY/MM/DD Month Year 2) The cursor is displayed under the Year. Change the number for the Year with the [FEED] or [RESTART] key.

  • Page 97: Battery Voltage Check Setting

    6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.13 REAL TIME CLOCK SETTING 6.13.3 Battery Voltage Check Setting 1) Press the [PAUSE] key when the display is shown below, then, whether or not the battery voltage check is performed can be set. LOW BATT.

  • Page 98: On Line Mode

    7. ON LINE MODE EO18-33011 7.1 THRESHOLD SETTING 7. ON LINE MODE In the ON LINE mode, the following settings can be performed. • Threshold Setting for the Feed Gap Sensor • Threshold Setting for the Black Mark Sensor Threshold Setting for the Feed Gap/Black Mark Sensor 21 /,1( [PAUSE] key 3$86(...
  • Page 99 7. ON LINE MODE EO18-33011 7.1 THRESHOLD SETTING Press and hold the [PAUSE] key until more than 1.5 labels (tags) have been advanced. The media is advanced until the [PAUSE] key is released. (Threshold setting for the selected sensor is completed by this operation.) 3$86( Press the [RESTART] key.

  • Page 100: Printer Operation

    SETUP.EXE. (“C:\TEC\MONO\CD”is the default install directory.) “C:\TEC\MONO\CD”\SETUP.EXE NOTES: 1. When downloading the printer driver from TEC Web Site, confirm the version and use the latest printer driver. The supplied CD-ROM contains ‘Bdrv_V6_5_Build77.exe”. 2. Driver file name, capacity, and date of the driver may be changed without prior notification.

  • Page 101: System Requirements

    8.2.2 Driver Installation NOTES : 1. How to install the printer driver from the supplied CD-ROM is described below. 2. When the printer driver is downloaded from TOSHIBA TEC Web Site, type in “C:\TEC\MONO\CD\SETUP.EXE”. C:\TEC\MONO\CD is the default install directory generated when the printer driver file (Bdrv_Vx_x_Buildxx.exe) is run.
  • Page 102 Yes button. If you do not accept the conditions click on the No button. 8. Upon clicking on the Yes button, the screen will change to list the available TEC driver sets. For this printer, select “TEC B-492” and click on the Next button.
  • Page 103 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 9. The screen will change to the following. When the printer is directly connected to this PC, select “Local Printer”, otherwise, select “Network Printer”. Then click on the Next button. If you selected the Local Printer in the previous step, go to Step 10. If you selected the Network Printer in the previous step, go to Step 11.
  • Page 104 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 12. The screen will show the selected printer name. Change the printer name, if necessary. NOTES: 1. Be sure to select the same printer that you are going to install. 2. If you specify the same name as already installed printer, that printer will be overwritten. When you desire to install the same printer for many times, change the printer name each time.
  • Page 105 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 15. After the TEC Printer Driver has been successfully loaded, the Printers screen should appear as shown below, showing the TEC B-492 as being successfully installed. 8- 6...

  • Page 106: Uninstalling The Tec B-492 Printer Driver

    8.2 Installing the Printer Drivers 8.2.3 Uninstalling the TEC B-492 Printer Driver If it becomes necessary to remove the TEC-B-492 printer driver from your host computer, then it can be removed as follows. 1. Access the Windows Control Panel and click on the Add/Remove Programs icon.
  • Page 107 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 5. When the following screen appears, click on the Yes To All button. If this screen does not appear, the screen of Step 7 will appear instead. 6. Upon clicking on the Yes To All button, the following screen appears to confirm the deletion of shared file.

  • Page 108: Program Download

    SETUP DISK (1/2) Install Program for B-NX 25th June 2001 FMRM00xxxxx V001.001 Copyright 2001 TOSHIBA TEC CORPORATION All Rights Reserved Fig. 9-1 9.2.1 System Requirements System • • IBM Compatible PC running Windows 95® or Windows 98® or Windows NT® Version 4.0 Workstation or Windows NT®...

  • Page 109: Setup

    9. PROGRAM DOWN LOAD EO18-33011 9.2 INSTALL PROGRAM INSTALLATION 9.2.2 Setup Setup Disk Make sure that you have all two diskettes available of the “Install Program for B-NX”. (Refer to the Fig. 8-1 in paragraph 8.2 on the previous page.) Installation Procedure (1) While running Windows 95 or Windows 98, insert Setup Disk (1/2) into the PC floppy drive.
  • Page 110 9. PROGRAM DOWN LOAD EO18-33011 9.2 INSTALL PROGRAM INSTALLATION (6) After clicking on OK in the previous screen, the following message screen appears. Click on the button to accept the directory or change the directory if desired. Fig. 9-5 (7) The following program group selection menu will appear. Click on the CONTINUE button. Fig.

  • Page 111: Irmware Download

    C/G:B850-CG.ROM V001.001 FMRM0061201:2B00 V001.001 1st September 2001 Copyright © 2001 Copyright © 2001 TOSHIBA TEC CORPORATION TOSHIBA TEC CORPORATION All Rights Reserved All Rights Reserved Fig. 9-8 The following paragraphs give the download procedure that the firmware (Boot program, Application program and Character generator) is copied onto the PC hard disk before being transferred to the printer.
  • Page 112 EO18-33011 9.3 FIRMWARE DOWNLOAD Click on the START button to access the program menu. Highlight “Programs” then highlight “TOSHIBA TEC” and click on B-NX series Download Program as shown in the screen display below. Fig. 9-9 As soon as you click on B-NX Program Loader, the screen will change as shown below.
  • Page 113 9. PROGRAM DOWN LOAD EO18-33011 9.3 FIRMWARE DOWNLOAD Click on the RUN button and start the program download. While downloading, the progress indicator will be indicated as shown in the figure below. At this time, “NOW LOADING…” is displayed on the printer LCD. B-492 Fig.

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