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Summary of Contents for ADVANTAGE AIR ZONE10E

  • Page 1 User Manual...
  • Page 2: Table Of Contents

    Zone10e User Manual Table of Contents Quick Start ..........................4 Zone10e Tablet Functions ..................4 Air Conditioning Controller Functions ..............4 HOME ............................. 5 ZONES ............................ 6 Zones Help ........................8 PROGRAMS .......................... 9 Rename/Delete Programs ..................12 SETTINGS ........................... 13 Rename Zones ......................
  • Page 3 Android Tablet ........................16 Smart Phone Control ...................... 17 Apple Devices ........................21 Downloading The App ....................21 Multiple Zone10e systems ..................22 Installation Troubleshooting ..................22 Android Devices ........................ 23 Downloading the app ....................23 Network Troubleshooting ..................... 24 Assistance for the Homeowner’s IT professional: ..........
  • Page 4: Quick Start

    The information provided in this user manual will help you to ensure you get the most from your new air-conditioning system. Zone10e allows you to control the airflow of your ducted air-conditioning system; control of the air-conditioning unit is done via the air-conditioning unit controller;...
  • Page 5: Home

    HOME On power up, your system will take a few minutes to initialise. This is your home screen, press the Zone10e app to control your Zone10e system. This is the Zone10e main screen, from here you can navigate to the...
  • Page 6: Zones

    Pressing a zone name toggles the selected zone between ON and OFF. The zone turns Blue for ON, and Black for OFF. Zone10e allows you to control the percentage of airflow to each zone; you have the ability to control the air in 10% increments. Use the...
  • Page 7 Zone10e User Manual Constant Zones Your Zone10e system should be set up with electronic constant zones. These are pre-programmed zones that open up to relieve excess air pressure in your air-conditioning system if insufficient zones are open. Constant zones are noted with a small letter C next to the air volume percentage of that zone.
  • Page 8: Zones Help

    Zone10e User Manual Zones Help For more information on the features of the ZONES screen press the HELP button.
  • Page 9: Programs

    & times that suit you. NOTE: To ensure your air conditioning unit is running when your program is due to start; you may need to set a timer or program on the air conditioning controller. From the Zone10e main screen press PROGRAMS.
  • Page 10 Zone10e User Manual To add a program press, ADD NEW PROGRAM. Enter the start time for the program by swiping the selection wheel up or down, when you're finished press CONTINUE.
  • Page 11 Zone10e User Manual Select the days for the program to run, when you're finished press CONTINUE. Select the zones you would like OPEN/CLOSED during the program then when finished press SAVE to return to the PROGRAMS LIST. NOTE: Zones selected as OPEN will come on to the last set percentage.
  • Page 12: Rename/Delete Programs

    Zone10e User Manual Rename/Delete Programs From the PROGRAMS main screen, you have the option to rename or delete PROGRAMS. Press RENAME next to the program you wish to change; to remove a program press DELETE. When you choose rename you will be presented with a keyboard allowing...
  • Page 13: Settings

    Zone10e User Manual SETTINGS From the Zone10e main screen press SETTINGS. From the settings screen you are able to change the Zone10e background/text colour, adjust volume, adjust brightness & rename zones.
  • Page 14: Rename Zones

    Zone10e User Manual Rename Zones Press this button to change the zone names. You will be presented with a list of all your zones. Select the zone you would like to rename. You will be presented with a keyboard allowing you to rename that ZONE,...
  • Page 15: System Information

    Any warnings or error codes that may occur would also be displayed here. Close App Pressing this button allows you to exit the Zone10e app to use other android apps on your touch screen. Tech Setup This button is used by your air conditioning professional to set up your...
  • Page 16: Android Tablet

    & landscape modes so you can enjoy all your favourite apps in the orientation for which they were designed. To exit the Zone10e app press the press home button from any screen as pictured below Here you can connect to a Wi-Fi network to access the Google Play Store &...
  • Page 17: Smart Phone Control

    Zone10e User Manual Smart Phone Control Once your air conditioner is installed ensure you have a reliable home Wi-Fi network & your password handy. 1. Press the home button...
  • Page 18 Zone10e User Manual 2. Press the settings button 3. Turn on the Wi-Fi switch...
  • Page 19 Zone10e User Manual 4. Find your home Wi-Fi network in the list, then press it. 5. After pressing the home Wi-Fi button, enter your home Wi-Fi network password then press CONNECT.
  • Page 20 Wi-Fi network. You will need to enter your network password as you did above for the Zone10e screen. 8. Download the Zone10e app on your smart device (your tablet or phone), (see subsequent sections for detailed instruction on installing the Apple or Android app to your device).
  • Page 21: Apple Devices

    Zone10e User Manual Apple Devices Downloading The App The Zone10e apple app requires your device to be running Apple iOS v7.0 or greater, please check to ensure you device meets this requirement before proceeding. 1. If you do not have an Apple ID and password, then create one and verify your email by following the instructions in the Apple ID signup process.
  • Page 22: Multiple Zone10E Systems

    Zone10e User Manual Multiple Zone10e systems If you are using an Apple device & have multiple Zone10e systems installed in your home on the same Wi-Fi network, there are a few extra steps required to configure the Apple app so you can control all of your systems from your smart phone or tablet.
  • Page 23: Android Devices

    Zone10e User Manual Android Devices Downloading the app The Zone10e Android app requires your device to be running Android OS v4.1 or greater, please check to ensure you device meets this requirement before proceeding. To start downloading items on the Google Play Store app, you need to add a Google Account to your device.
  • Page 24: Network Troubleshooting

    2. Check that the Zone10e system is connected to the same home Wi-Fi network (SSID) as your smartphone or tablet, also, ensure signal strength is adequate. 3. Ensure your Zone10e tablet is up to date with the latest app updates from the Google Play Store, for complete instructions go to www.advantageair.com.au/update2...
  • Page 25 Possible Cause Possible Solution Check both your 1. Zone10e App Your smartphone or tablet phone/tablet & does not connect cannot find your Zone10e Zone10e system are to your Zone10e system. connected to the same system. Wi-Fi network. Contact your IT...
  • Page 26: How To Reset Your Wi-Fi Control

    3. Turn on the power to your home Wi-Fi router. 4. Turn on the power to your air-conditioning system 5. Wait 5 minutes 6. Check your Zone10e has successfully connected to the home Wi-Fi 7. Check your smartphone/tablet has successfully connected to the home Wi-Fi.
  • Page 27: Remote Access

    Zone10e User Manual Remote Access Zone10e has the ability to control your system from your Android or Apple smart device when you are outside of the home Wi-Fi network using your mobile network data (eg 3G/4G). Your Android or Apple smart device will also require the latest Zone10e app, go to Apple App Store or Google Play to ensure you have the latest version.
  • Page 28 Zone10e User Manual 1. Press the HOME button. 2. Press the APP DRAWER button (Circle with 6 dots inside).
  • Page 29 Zone10e User Manual 3. Find & press the app called AA WACA 4. To disable remote access, press the DISABLE button once, the button will then turn blue & the text will change to DISABLED. NOTE: Disabling remote access also clears all paired...
  • Page 30 Zone10e User Manual 5. To enable remote access, press the ENABLE button once, the button will then turn blue & the text will change to ENABLED. 6. While your system is enabling remote access you will notice the status will change numerous times; this process may take 10 minutes or more.
  • Page 31 7. When STATUS 5, 8 or 11 are displayed remote access has been successfully configured. 8. Open the Zone10e app on your Android/Apple device while it is connected to your home Wi-Fi network in order to pair it with your Zone10e system then close the app.
  • Page 32: Compatibility

    Zone10e User Manual Compatibility Advantage Air endeavours to achieve compatibility with as many modems as possible, your system should work with most devices however there are some devices or applications that are not compatible. If your modem is not listed below and you experience issues with the...
  • Page 33: Multiple Zone10E Systems

    Multiple Zone10e systems If there is more than one Zone10e system installed on the same home Wi- Fi network, you will need to change a setting on one of the Zone10e touch screens so as that remote access can function correctly.
  • Page 34 Zone10e User Manual 2. Press & hold the version number until a port number selection menu appears 3. Change the port from 8035 to 8036.
  • Page 35 Zone10e User Manual If you had numerous systems in the same house you would configure as follows. Zone10e System #1 = Leave on default port 8035 Zone10e System #2 = Set port to 8036 Zone10e System #3 = Set port to 8037...
  • Page 36 Zone10e User Manual AAWACA Status The below info may be useful to the homeowners I.T professional when troubleshooting remote access in the AAWACAv2 app. Status Cause Solution Confirm tablet is connected to the home Wi-Fi network. Open browser & confirm you can load a web page such as No internet access –...
  • Page 37: General Troubleshooting

    • Ensure your Zone10e tablet is up to date with the latest app updates from the Google Play Store, for complete instructions go to www.advantageair.com.au/update2...

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