Page 2
Copyright 1995-2016 EverFocus Electronics Corp. All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by any means without written permission of the EverFocus Electronics Corporation. EverFocus 12F-1, No.79, Sec. 1, Shin-Tai Wu Road, Hsi-Chih, New Taipei City, Taiwan TEL: +886 2 2698 2334 FAX: +886 2 2698 3943...
(2) This device must accept any interference received, including interference that may cause undesired operation. EverFocus Electronics Corp. 12F-1, No. 79, Sec. 1, Shin-Tai Wu Rd., Hsi-Chi, New Taipei City, Taiwan The POLESTAR Series camera complies with CE and FCC.
Page 4
Precautions 1. Do not install the camera near electric or magnetic fields. Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and audio speakers since the electromagnetic fields generated from these devices may distort the video image or otherwise interfere with camera operation. 2.
EAN7221/7260/7360 1. Introduction The POLESTAR Series box-type IP camera deliveries image quality of up to 3MP. Adopted with a Sony 1/2.8” CMOS image sensor, the POLESTAR Series box-type camera features high sensitivity characteristics that enable the IP camera to perform clear color images with less image noise even in the starlight or moonlight environment.
EAN7221/7260/7360 2. Physical Description 10 11 No. Item Name Descriptions Auto Iris Lens Connector Plug the iris control cable to the connector. Microphone One built-in microphone. Light Sensor Detects lights. Ethernet / PoE Connects to a 10BASE-T / 100BASE-TX Ethernet or PoE.
EAN7221/7260/7360 To activate the Audio function, the Enable Audio must be checked. You can also select Audio Input from line-in or mic-in. TRS Connector 7.2.1 Streaming and Audio. Ground (Sleeve) Right Channel (Ring) Left Channel (Tip) 2.1. Dimensions 118.10mm/4.65" 68.30mm/2.69"...
EAN7221/7260/7360 4. Installation 4.1. Packing List • EAN Series Camera (lens not included) x 1 • Software CD x 1 • Quick Installation Guide x 1 • Tool Packet x 1 (contains the following items) - C-Mount Lens Adapter Video Test-Out Cable (BNC)
EAN7221/7260/7360 4.2. Optional Accessory You can use the optional accessories to expand the capabilities and versatility of the camera. Please contact your dealer for more information. Lens • EFV-M1600DCIR 1/2.5" F=1.67mm, DC IRIS F/1.8, IR CS Mount (5 MegaPixel) • EFV-M0940DCIR 1/2”, MP Lens, F=9-40mm, DC IRIS, CS mount (5 MegaPixel)
EAN7221/7260/7360 PoE Switch • EverFocus 5 / 8 / 16 / 5 Ports: ES0501-40 24 Ports PoE Switch 8 Ports: ES0812-31 / ES0802-41 16 Ports: ES1625-31 / ES1645-51 24 Ports: ES2426-31 / ES2446-51 / ES2448-62 4.3. I/O Terminal Block The I/O terminal block, located on the rear panel of the camera, can be used to develop application for alarm in / out and RS-485 devices.
EAN7221/7260/7360 4.4. Lens Installation and Adjustment You can install either a CS-Mount or a C-Mount lens into the camera. It is recommended to use a lens with aperture ratio of F/1.2 or smaller. Please refer to the following reference steps.
EAN7221/7260/7360 4.5. Top / Bottom-Mount You can use the supplied mounting bracket and screw it on the top of the camera body to suspend the camera, or on the bottom of the camera body to support the camera. Top Mount Bottom Mount 4.6.
EAN7221/7260/7360 5. Accessing the User Interface This section explains how to access the Web interface of the camera for configuration. 5.1. Checking the Dynamic IP Address You can look up the IP address and access the Web interface of the IP camera using the IP Utility (IPU) program, which is included in the software CD.
Page 16
EAN7221/7260/7360 4. If you log in for the first time, follow the on-screen instructions to update the latest Plugin version (ePlayer). After reloading the webpage, the login window pops up again. Type the user ID and password to log in again. By default, the user ID is user1 and the password is 11111111.
Page 17
EAN7221/7260/7360 b. Type the Username and Password and click OK. The Status column will display Login. Note: 1. The default user ID is user1 and the default password is 11111111. 2. If you select more than one camera that has the same user ID / password, you will be able to log in several cameras at once.
Page 18
EAN7221/7260/7360 To show the Subnet Mask and Gateway items on the title bar, right click the title bar to display the Customize Columns window, select Subnet Mask and Gateway and then click OK.
EAN7221/7260/7360 5.2. Settings for Microsoft Internet Explorer If you have difficulties viewing live view or upgrading firmware, it is suggested to complete the following settings of your computer. 1. If your PC or laptop is running with Windows, it’ s required to run the browser as administrator when first entering the remote web page of the device.
EAN7221/7260/7360 5.3. Connecting the Camera to the Network There are three methods to connect the IP camera to the network: Router or LAN Connection, Direct High-Speed Connection and One-to-One Connection. Router or LAN connection This is the most common connection in which the IP camera is connected to a router and allows multiple users on and off site to see the IP camera on a LAN / WAN (Internet).
Page 21
EAN7221/7260/7360 Direct High-Speed Connection In a Direct High-Speed Connection, the camera connects directly to a modem without the need for a router. You need to set the static or dynamic WAN IP address assigned by your ISP (Internet Service Provider) in the camera’s configuration web pages. To access the camera, just type “http://xxx.xxx.xxx.xxx”, where xxx.xxx.xxx.xxx is the IP address given by your ISP.
EAN7221/7260/7360 5.4. Live View Window 1. Live View Click the Live View button to display the Live View window. If you experience video feed lag time (if connected via Internet), you can reduce the resolution or limit the number of streams. See 7.2.1...
Page 23
EAN7221/7260/7360 4. Record Click the Record button to start / stop recording the current video stream. By default, this icon is only for one-minute video recording and the recordings will be saved at C:\EverFocus\. To change the recording time, see File Size in 7.1.3 Storage.
Page 24
EAN7221/7260/7360 8. Hallway Display (9:16): Click the Rotate button to rotate the live image. The rotation degree will display next to the button. This function allows users to monitor vertically-oriented areas such as hallway, corridors and aisles. Note that once you rotate the live image, the recordings and snapshots will also be rotated.
Page 25
EAN7221/7260/7360 11. Language Click the Language drop-down list to select the desired language. 12. Digital Zoom Click the zoom in / zoom out buttons to zoom in / out the camera live view. Click the Home button to go back to the home position.
Page 26
EAN7221/7260/7360 15. Manual Control The Manual Trigger button can be displayed on the live view window by setting up a Manual Trigger Event in the Event Management (see 7.3.2 Event). Click the Manual Trigger button to trigger an event directly from the window. If you have configured an event (in the Event List) that will trigger a reaction (like a recording) when a “Manual Trigger”...
EAN7221/7260/7360 6. Playback Playback is designed as a quick way to check recent recordings that were triggered by Events that were configured to “Record to micro SD Card” in the Event Management (see 7.3.2 Event). You can remotely play back the recordings stored in the on-camera micro SD card on the Web interface, or play back the recordings stored in the computer using VLC media player, Windows Media Player 12 or other players support AVI / MP4 format.
Page 28
EAN7221/7260/7360 Filename area. Search by Time: Click the Date / Time column and select the date and time from which you want to search until the present moment. Click Search to get your search results, which will be displayed in the Filename area.
EAN7221/7260/7360 6.2 Setting up the Playback Function Note that the Playback function will not be activated until the user has inserted a micro SD card in the camera’s micro SD card slot. The card may also have to be formatted in the Secure Digital Card field (see 7.1.3...
EAN7221/7260/7360 6.2.2 Testing the Playback Function 1. To test the Playback function (this is not required), set up a “Manual Trigger” Recording Event by clicking Setting > Advanced > Event Settings > Event. 2. Give the event a name, like “NewEvent”.
Page 31
EAN7221/7260/7360 5. To save your settings, click the Create button, and the Event will be listed in the Event List. 6. Look at the “Post-trigger Buffer” at the bottom to make sure the buffer time is set to 10 seconds.
EAN7221/7260/7360 7. Settings Click the Setting button on the Live View Window to enter the setting submenu. There are two tabs: Basic and Advanced on the left-side bar. You can set up the basic camera settings in the Basic tab. To further set up comprehensive camera settings, click the Advanced tab, which includes all the settings to be configured.
EAN7221/7260/7360 7.1. System Settings 7.1.1. Network...
Page 34
EAN7221/7260/7360 【Protocol Settings】You can transmit the data stream from the IP cameras using the RTSP (Real Time Streaming Protocol) on the network. The RTSP is a protocol that allows you to access video streams by using the compatible media players. Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings.
Page 35
EAN7221/7260/7360 providing compatibility among networked devices listed in the networked device table. Enable the UPnP function means you can directly connect the cameras listed in the networked device table by clicking on them. Note: 1. For the UPnP function to work, an UPnP-enabled router is required.
Page 36
EAN7221/7260/7360 server providers, you have to register your name with the provider first, and then select the provider and fill in the required information. Please refer to the specific DDNS company’s website for further information. Record ID: Type the record ID if provided by the DDNS server provider.
Page 37
EAN7221/7260/7360 1. Select Self-Signed Certificated and fill in the following information. 2. Click the Apply button. The subject line will be displayed in the Install Certificated Info field. 3. Click the Property button, a pop-up window appears to display the details of the certificate.
Page 38
EAN7221/7260/7360 3. Click the Property button, a pop-up window appears to display the details of the certificate. 4. To optionally create and install other certificates or request, remove the existing one by clicking the Remove button to erase the certificate or request.
EAN7221/7260/7360 7.1.2. Date / Time You can set up the system’s time on this page. Note: Before start operating the IP camera, please make sure the camera date and time are correct. 【Date/Time Format Settings】Select the desired Date / Time format and then click the Apply button.
EAN7221/7260/7360 7.1.3. Storage You can configure the recording path, recording format, source video stream and micro SD card settings on this page. 【Record to PC】You can configure the storage path for storing the recordings / snapshot on your PC. Export Folder: Type the storage path for storing the recordings / snapshot.
Page 41
EAN7221/7260/7360 FTP server entered in the Notification > FTP Repository Settings (see 7.3.3 Notification). Event Recording: Select to send the impending storage shortage text notification to the • checked locations in Event > Event Management (see 7.3.2 Event). Both: Select to send the impending storage shortage text notification to the FTP or the •...
EAN7221/7260/7360 7.1.4. Display and Overlay You can enable displaying camera information on the Web UI or live view images. 【Overlay Text Settings】Check the boxes to display the information on the Live View Window. The information will only be displayed on the Live View Window and will not be displayed on the live view video images or snapshots.
Page 43
EAN7221/7260/7360 Show video title in video and snapshots: Check the box to enable displaying video title on the live view video images and snapshots. To change the title, type a name in the Video Title column. Enable Video OSD: Check the box to enable displaying date/time information on the live view ...
EAN7221/7260/7360 7.1.5. System Maintenance 【Machine Name】If required, enter a new name for the machine. This name will be visible in the Machine Name field of the IP Utility software, which is included in the software CD or from the Website of EverFocus (click here to download.
Page 45
EAN7221/7260/7360 【Language Settings】Select the language to be displayed on the Web interface of the IP camera. The default language is English. New Language: This function can only be set up in the Advanced tab. To add a new language not listed in the current Language list, click the Browse button to locate the new language file (.evb) on...
Page 46
EAN7221/7260/7360 【Upgrade Firmware】This function can only be set up in the Advanced tab. Click the Browse button to find a previously prepared firmware upgrade file. Click the Upload button to install the new firmware. You can also upgrade firmware using IP Utility, see 8.
EAN7221/7260/7360 7.1.6. System Information You can see the system information and log information displayed on this page. 【System Status】Displayed the system information. The values cannot be changed on this page. The Uptime represents the period since the camera has been powered on. For example, up 19:50 represents the camera has been powered on for 19 hours and 50 minutes.
EAN7221/7260/7360 7.1.7. User The system administrator can create up to ten user accounts on this page. 【User Management】The system has automatically created ten user accounts. To set up an user account: 1. Highlight a user account and its information will be displayed in the field below the account list.
Page 49
EAN7221/7260/7360 Display and Overlay > Video Overlay Time Display and Overlay > Video Overlay Time Stamp Settings Stamp Settings System Maintenance > Language Settings System Maintenance > Language Settings System Information System Information > Export Log Camera Settings Streaming and Audio...
EAN7221/7260/7360 7.1.8. Black / White List Use this page to specify IP addresses that are allowed / denied to access this camera. By default, any IP address can access the camera. Note: The Allowed IP addresses only become relevant when the Denied items contain a Network or Range, and the supervisor wants to allow one or more IP addresses within that excluded range or network.
EAN7221/7260/7360 7.1.9. Serial Communication This function can only be set up in the Advanced tab. 【RS485 Setting】 Baud Rate: This field is to set the speed at which is used to transmit instruction or information through the RS-485 port on the video encoder. There are six different speeds, 2400 / 4800 / 9600 / 19200 / 38400 / 57600.
EAN7221/7260/7360 7.2. Camera Settings You can configure camera related settings, such as video / audio, region of interest and privacy mask. 7.2.1. Streaming and Audio 【Stream Settings】This IP camera can output three video streams simultaneously. For each of these streams, the user can set the compression format, resolution, bit rate, and frame rate individually.
Page 53
EAN7221/7260/7360 Note: If you connect to the camera via the Internet and experience a delay (lag time) in the video feed, try to reduce the number of streams and the quality and resolution of the streams – but keep the frame rate at its maximum.
Page 54
EAN7221/7260/7360 【Privacy Mask Settings】This function can only be set up in the Advanced tab. The Privacy Mask can block out sensitive areas from view, covering the areas with colored or black and white boxes in both live view and recorded clips. This feature is useful when users’ don’t want the sensitive information visible.
EAN7221/7260/7360 7.2.2. Profile The Profile Settings is designed with four camera modes, which can be applied in various scenes to enhance image quality. You can apply different camera modes to the daytime and nighttime. 【Day Mode】 【Night Mode】Select a camera mode and then click the Apply button to save the settings.
EAN7221/7260/7360 7.2.3. Camera 【Day/Night Settings】 Mode: Select a mode from the drop-down list. Day: Select to keep the camera in Day mode (color images with IR LED off), even in • nighttime. Night: Select to keep the camera in Night mode (black and white images with IR LED on), •...
Page 57
EAN7221/7260/7360 Night mode (black and white images with IR LED on) based on the AGC value of the current video image. Night mode without IR LED: Select to keep the camera in Night mode (black and white • images with IR LED off), even in daytime.
Page 58
EAN7221/7260/7360 setting is used to adapt to the amount or type of light used by the camera. Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings. Mode: Select a mode from the drop-down list.
Page 59
EAN7221/7260/7360 video stream, and helps to reduce file size. Select Manual or Auto to enable the Noise Reduction function. Slide the Level bar to set up the level. The higher the level the more the reduction. 2D DNR: Select Auto for the system to automatically adjust to the optimal 2D DNR value. Select Manual to enable the 2D DNR function and use the slide bar to set up the level.
EAN7221/7260/7360 7.2.4. Schedule The Schedule setup page is designed for users to configure the daytime and nighttime of each day. The Schedule setting is only functional if you select Schedule from the Day / Night Mode drop-down list on the Camera setup page.
EAN7221/7260/7360 7.2.5. Image This function can only be set up in the Advanced tab. 【Orientation Settings】 Enable Mirror: Check the box to enable the mirror function. The image will be rotated horizontally around a vertical axis. Enable Flip: Check the box to enable the flip function. The image will be rotated vertically ...
Page 62
EAN7221/7260/7360 Note: To display the One Push White Balance button on the live view window, you need to enable the Show One Push Buttons function in the Live View Layout Settings (see 7.1.4 Display and Overlay). Outdoor: Select to adjust the White Balance for an outdoor environment.
EAN7221/7260/7360 7.3. Event Settings You can set up the Motion Detection event or Tampering Detection event to automatically notify the users when an event occurs. You can also set up a schedule to automatically record the videos when an event occurs.
EAN7221/7260/7360 7.3.2. Event This function can only be set up in the Advanced tab. Except the Event Wizard, you can also configure the event settings along with the Recording Schedule on this page.
Page 65
EAN7221/7260/7360 【Event Management】You can set up the events such as Motion Detection or Tampering Detection to automatically notify the users when an event occurs. Event Name: Enter an event name. Event Trigger Type: Select an event for the event reaction (as selected in the “Notification Over”...
Page 66
EAN7221/7260/7360 Notification Over: Select the desired notification types from the following items. Log: Check the box if you want the camera to list the event’s details in its log if the event is triggered. Trigger Alarm Output Duration Time second: Check if you want the camera to relay the ...
Page 67
EAN7221/7260/7360 【Alarm I/O Settings】 Input 1 Trigger Type: Select Normal Open or Normal Close from the drop-down list. Output 1 Contact Type: Select Normal Open or Normal Close from the drop-down list. 【Tamper Detection Settings】 Tamper Duration Time: Enter a duration time between 10 and 120 seconds.
Page 68
EAN7221/7260/7360 Click the Draw button and move the cursor on the left-side live image. Move the cursor to the position where you want the motion rectangle to start and then click. Move the cursor to the position (diagonally opposing corner) where you want the motion rectangle to end and then click.
EAN7221/7260/7360 7.3.3. Notification This function can only be set up in the Advanced tab. 【SMTP (Email) Settings】This area is for configuring the mail server that is used to send e-mail text notifications and one image file from the camera to predefined addresses via SMTP. Note that to...
Page 70
EAN7221/7260/7360 SMTP Server: Enter the IP address or the host name of the SMTP server used to send e-mails. SMTP Port: Enter the port number for SMTP. The default is 25. Authentication: Check the box if the SMTP server requires authentication (user / password).
Page 71
EAN7221/7260/7360 Note: If the camera lost connection to the FTP server, the recordings will be automatically uploaded to the micro SD card on the camera. Once the connection between FTP server and camera has re-established, the camera will resume uploading recordings to the FTP server.
EAN7221/7260/7360 7.4. Link to Smart Phone App You can access camera live view or take a snapshot via your smart phone. This page is designed for users to download the mobile app to your mobile phone by scanning the QR code.
EAN7221/7260/7360 Upgrading Firmware Using IP Utility You can upgrade the Firmware using the IP Utility software included in the software CD. The IP Utility can also be downloaded from EverFocus’ Website: http://www.everfocus.com.tw/HQ/Support/DownloadCenter_p1.aspx (Support > Download Center > Keyword Search: IP Utility). Please connect the IP camera on the same LAN of your computer.
Page 74
EAN7221/7260/7360 Click the Upgrade Firmware button , a browsing window appears. Select the firmware file (.evb) and then click Open. The IPU will automatically upgrade the firmware. The camera will reboot once the upgrade process is complete.
EAN7221/7260/7360 Specifications Model EAN7221 EAN7360 EAN7260 Camera Megapixel Pickup Device 1/2.8” SONY progressive CMOS sensor Lens C / CS mount Color: 0.001 Lux @F1.2 Min. Illuminations Black: 0.0005 Lux @F1.2 Day/Night True Day/Night Shutter Time 1/7.5~1/32,000 IRIS DC IRIS Video Video Compression H.265 / H.264 / M-JPEG...
Page 76
EAN7221/7260/7360 Password protection, IP address filtering, HTTPS encryption, SSL, network Security access control Password protected and 4 levels of Authorization; The Web UI can serve 10 User Administration simultaneous user connections Event / Notification Event Trigger Manual Trigger, Motion Detection, Tamper detection...
EAN7221/7260/7360 10. Troubleshooting Error messages pop up A. When these error messages pop up, follow the steps below to fix the problem. 1. To enter the Registry Editor of your computer: Click Start and type “regedit” in the Search Program and Files field.
Page 78
EAN7221/7260/7360 3. Find the KeepAlive Timeout Dword by following the path: \HKEY_CURRENT_USER\Sofware\Microsoft\Windows\CurrentVersion\Internet Settings 4. Double-click Enable LUA and this window appears. 5. Change the Value data to 480000 and click OK.
Page 79
EAN7221/7260/7360 B. Snapshot / Record error message. For Microsoft IE10 and above users, you may have the above error message pop up when you click the Snapshot button on the Live View window. You can simply solve this problem by setting up your...
Page 80
EAN7221/7260/7360 C. Snapshot / Record error message (for Windows 8 and Windows 10 users). For Windows 8 and Windows 10 users, you may have the above error message pop up when you click the Snapshot or Record button on the Live View window. Follow the steps below to fix the problem.
Page 81
EAN7221/7260/7360 3. Find the KeepAlive Timeout Dword by following the path: \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Polic\EnableLUA 4. Double-click Enable LUA and this window appears. 5. Change the Value data to 0 and click OK. 6. Restart your computer to complete the setting.
EAN7221/7260/7360 Appendix A. Tested Card Brands This IP Camera supports micro SD / SDHC card up to 32GB. The following brands of the micro SD cards have been tested by EverFocus and are recommended to work with EverFocus IP camera.
EAN7221/7260/7360 B. Enabling the Multicast Function The Multicast Function is a technique for one-to-many communication over an IP infrastructure in a network that is designed to share IP camera loading and reduce network bandwidth. Note that for this function to work, the router / switch must support multicast function.
Page 84
EAN7221/7260/7360 3. Go to the setting page of the router / switch to enable the Multicast function. Here we use a D-Link DIR655 router and EverFocus 24-port switch for example. 4. The Multicast function setup is now complete.
EAN7221/7260/7360 C. RTSP URL Syntax Following is the RTSP URL syntax of EverFocus’ IP cameras. rtsp://[device-ip-address]:554/Streaming/channels/[0] * [device-ip-address] is the IP address of the IP camera * [0] is for Main Stream; [1] is for Sub Stream For example, if the IP address of the IP camera is 192.168.37.55, the RTSP URL (main stream / sub stream)
EAN7221/7260/7360 D. Setting up Port Forwarding Function IP Camera port forwarding can be used when users need to access a certain IP camera from outside of the local network where the IP camera is connected to. To enable the IP camera port forwarding function, you have to configure the port forwarding settings both on the IP camera and the router (UPnP-enabled).
Page 87
EAN7221/7260/7360 b. Enter the port numbers and check the Enable UPnP Port Forwarding box to enable the port forwarding function. Click the Apply button. The default ports of all EverFocus’ IP cameras are as below. You can change the port numbers if necessary.
EAN7221/7260/7360 E. Setting up DDNS Function If you set up your IP Camera with DHCP network, the IP address of your IP Camera may change at different times for different reasons, particularly after a power failure. The changing IP address of the IP Camera may cause you difficulties accessing the IP Camera.
Page 89
EAN7221/7260/7360 To enable the DDNS function: 1. In order to access the IP camera from outside of the local network, enable either the Port Forwarding or DMZ function of your router. Please refer to the manual of your router for more details.
Page 90
EAN7221/7260/7360 2. On the Network Setting page (Setting > System Settings > Network > IP Settings), configure the IP Settings, keep the default Port Settings and then click the Apply button. If Static IP is selected: Enter the IP address, subnet mask, default gateway and the DNS Server.
Page 91
EAN7221/7260/7360 3. In the DDNS Settings field (Setting > Advanced tab > System Settings > Network > DDNS Settings), register a free host name from EverFocus DDNS and then click the Apply button. a. Check Enable Service ISP to enable the DDNS function.
Page 92
EAN7221/7260/7360 4. The DDNS setup is now complete. Open a browser and enter the domain name (http://[host name].everfocusddns.com) in the address field. The Web interface of the device should be displayed. For example, if you’ve obtained the host name “HQtest” from EverFocus DDNS server, enter...
Need help?
Do you have a question about the EAN7221 and is the answer not in the manual?
Questions and answers