Page 1: Online Manual
Online Manual Read Me First Useful Functions Available on the Printer Overview of the Printer Printing Troubleshooting English...
Page 2: Table Of Contents
Contents Read Me First........... 11 Symbols Used in This Document.
Page 3 Media Types You Can Use............67 Paper Load Limit.
Page 4 Canon IJ Network Tool Menus........
Page 5 Canon IJ Printer Driver........
Page 6 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 254 Before Installing the Printer Driver.
Page 7 Checking Information about the Network..........281 How to Restore the Printer's Network Settings to Factory Default.
Page 8 1300................329 Paper Is Jammed inside the Printer.
Page 9 2102..............368 2103.
Page 10 6945..............402 6946.
Page 11: Read Me First
In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
Page 12: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 13: Trademarks And Licenses
• Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
Page 14: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note •...
Page 15 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 16: Notes On Operation Explanations
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Mac OS X v10.8 is used.
Page 17: Useful Functions Available On The Printer
Useful Functions Available on the Printer The following useful functions are available on the printer. Enjoy pleasant photography experience by utilizing various functions. Helpful Functions Available Through the Network You can print more conveniently through integration with smartphones and other devices or with services on the web. Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials, and print them.
Page 18: Useful Functions Available From Applications And The Main Unit
Useful Functions Available from Applications and the Main Unit On the printer, the following useful functions are available from applications and the main unit. • Print Photos Easily • Print Disc Labels (CD/DVD/BD) • Download Content Materials Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos.
Page 19 If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu, select the item you want to print. 2. Print the item with My Image Garden. Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme.
Page 20 PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
Page 21 Note • The designs of PREMIUM Contents provided in this page are subject to change without prior notice.
Page 22: Helpful Functions Available Through The Network
Helpful Functions Available Through the Network The following useful functions are available on the machine. Enjoy even more pleasant photography experience by utilizing various functions. Important • Some functions may not be available in certain countries or regions. Print by using Google Cloud Print Print directly from your iPad, iPhone, or iPod touch Manage your printer from a remote location by using Remote UI Print easily from your smartphone by using PIXMA Printing Solutions...
Page 23 When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 24: Printing With Google Cloud Print
Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
Page 25: Preparations For Printing With Google Cloud Print
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the machine. Registering the Machine with Google Cloud Print Getting Google Account First, get your Google account in order to register the machine with Google Cloud Print.
Page 26 3. Select Web service setup -> Connection setup -> Google Cloud Print setup (GoogleCloudPrint) -> Register with Google Cloud Print (Register w/ service) Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 4.
Page 27 4. When the confirmation screen to register the machine is displayed, select Yes 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication 6. When the registration completion message appears, select OK Deleting the Machine from Google Cloud Print If the machine's owner changes or if you want to re-register the machine, delete the machine from Google Cloud Print by following the steps below.
Page 28: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically if the machine is turned on. When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper into the machine in advance.
Page 29 • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. •...
Page 30: Using Remote Ui
This service allows you to check printer information and execute utility functions from your computer or smartphone. You can also use the convenient web services presented by Canon. Checking the printer IP address To use this service, first check the IP address of this machine from the operation panel of the machine.
Page 31 If your printer does not have a LCD monitor 2. Load one sheet of A4 size or Letter size plain paper 3. Hold down the Stop button until the Alarm lamp flashes 6 times 4. Release the button Printing of the network setup information starts. Remote UI startup In the Web browser, directly enter the IPv4 address that you checked from the LCD monitor of the machine.
Page 32 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the machine utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Page 33: Printing From Airprint Compliant Device
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
Page 34 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
Page 35: Paper Size
• Copies: Select the number of print copies. • Duplex Printing: If the model supports duplex printing, you can select On or Off. • Range: The page range can be used only with specific app and file types (such as PDF files).
Page 36: Deleting A Print Job
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the machine: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the machine to cancel the print job.
Page 37 Note • After you turn on the machine, it may take few minutes before the machine can communicate through a wireless LAN connection. Confirm that the machine is connected to the wireless LAN, and then try printing. • If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable Bonjour.
Page 38: List Of Function For Each Model
List of Function for Each Model MG series MX series E series P series iP series iX series MG series Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center MG7100 ✓ ✓ ✓ MG6500 ✓ ✓...
Page 39 Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center iP8700 – – ✓ iP2800 – – – iX series Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center iX6800 –...
Page 40: Overview Of The Printer
Overview of the Printer Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Printer Loading Paper Loading Paper Placing a Printable Disc Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect...
Page 41: Safety Guide
Safety Guide Safety Precautions Regulatory and Safety Information...
Page 42: Safety Precautions
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 43: Regulatory And Safety Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 44: Users In Canada
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/environment.
Page 45: Environmental Information
Canon does not recommend extending the Activation Times from the optimum ones set as default. ®...
Page 47: Main Components And Basic Operations
Main Components and Basic Operations Main Components About the Power Supply of the Printer...
Page 48: Main Components
Main Components Front View Rear View Inside View...
Page 49: Front View
Front View (1) top cover Open to replace an ink tank or remove jammed paper inside the printer. (2) paper support Extend to load paper in the rear tray. (3) rear tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
Page 50 * All lamps are shown lit in the above figure for explanatory purposes. (8) ON button Press to turn the power on or off. Turning the Printer On and Off (9) POWER lamp Lights white after flashing when the power is turned on. Note •...
Page 51: Rear View
Rear View (1) USB port Plug in the USB cable to connect the printer with a computer. (2) disc tray storage compartment The disc tray supplied with the printer can be stored here. Storing the disc tray (3) power cord connector Plug in the supplied power cord.
Page 52: Inside View
Inside View (1) ink lamps Lights or flashes red to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing an Ink Tank.
Page 53: About The Power Supply Of The Printer
About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
Page 54: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit white when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer.
Page 55: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit white. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 56 Managing the Printer Power...
Page 57: Notice For The Power Plug/Power Cord
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
Page 58: Notice For Unplugging The Power Cord
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing white may cause drying or clogging of the print head and print quality may be reduced.
Page 59: Loading Paper
Loading Paper Loading Paper Placing a Printable Disc...
Page 60: Loading Paper
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Before Printing on Art Paper Printing Area...
Page 61: Loading Plain Paper / Photo Paper
• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
Page 62 4. Slide the paper guides (B) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU. 5. Slide the paper guides (B) to align them with both sides of the paper stack. Do not slide the paper guides too hard.
Page 63 Note • Do not load sheets of paper higher than the load limit mark (E). Note • After loading paper, select the size and type of the loaded paper on the print settings screen of the printer driver.
Page 64: Loading Envelopes
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from a digital camera is not supported. •...
Page 65 3. Pull out the paper output tray. 4. Slide the paper guides (B) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU. The folded flap of the envelope will be faced up on the left side. Up to 10 envelopes can be loaded at once.
Page 66 (C) Rear side (D) Address side Note • Do not load envelopes higher than the load limit mark (E). Note • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Page 67: Media Types You Can Use
Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
Page 68: Paper Weight
* You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer. Notes on Storing Paper...
Page 69 • To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface. And also, store it avoiding heat, humidity, and direct sunlight.
Page 70: Paper Load Limit
Approx. 150 sheets Approx. 50 sheets Envelopes 10 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
Page 71 *3 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time. Note • When using non-Canon genuine art paper, load one sheet at a time in the rear tray.
Page 72: Media Types You Cannot Use
), except for Canon genuine paper) * However, you can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 73: Before Printing On Art Paper
Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment).
Page 75: Printing Area
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Sizes for Art Paper Envelopes Printable Discs...
Page 76: Printing Area
Borderless Printing on plain paper may result in printouts with reduced quality. Use them only for test printing. • Borderless Printing is not available for legal, A5, B5, or B4 sized paper, envelopes, or non-Canon genuine art paper. • Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom...
Page 77: Other Sizes Than Letter, Legal, Envelopes
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 11.43 x 16.22 inches (290.2 x 412.0 mm) 12.69 x 18.70 inches (322.2 x 475.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 9.85 x 14.02 inches (250.2 x 356.0 mm) 4"...
Page 78: Letter, Legal
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area (A) 1.59 inches (40.4 mm) (B) 1.47 inches (37.4 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.20 inch (5.0 mm) (E) 0.25 inch (6.4 mm)
Page 79: Sizes For Art Paper
Sizes for Art Paper A limit is set to prevent printing along a 1.38 inch (35 mm) margin on the top and bottom edges when a paper size for art paper is selected in the printer driver. We recommend checking the printing area in the preview screen before printing.
Page 80 (B) 1.38 inches (35.0 mm) (C) 0.25 inch (6.4 mm) (D) 0.25 inch (6.3 mm)
Page 81: Envelopes
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.6 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.9 mm) Recommended printing area (A) 0.12 inch (3.0 mm) (B) 1.47 inches (37.4 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.6 mm)
Page 82: Printable Discs
Printable Discs The printing area of the printable disc is from 0.67 inch (17 mm) of the internal diameter to 0.04 inch (1 mm) from the external diameter of the printing surface. Recommended printing area (A) 0.67 inch (17.0 mm) (B) 0.04 inch (1.0 mm)
Page 83: Placing A Printable Disc
Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc...
Page 84: Cautions When Printing On A Printable Disc
Cautions When Printing on a Printable Disc • Be sure to use the disc tray supplied with this printer. It has a "L" on the upper side. • Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.
Page 85: Before Placing A Printable Disc
Before Placing a Printable Disc The following items are needed to print onto the printable disc: • disc tray (supplied with the printer) * Use the disc tray with "L" on the surface. The disc tray may be stored on the back of the printer. Storing the disc tray •...
Page 86: Placing A Printable Disc
Placing a Printable Disc To print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer. Important • Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the printer.
Page 87 Important • Do not attach the disc tray while the printer is operating (the POWER lamp is flashing white). Note • The disc tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the disc tray.
Page 88: Removing A Printable Disc
Removing a Printable Disc 1. Pull out the disc tray. 2. Close the disc tray guide. Important • If the disc tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the disc tray guide is closed. 3.
Page 89 Storing the disc tray When not using the disc tray, hook it onto the hooks on the back of the printer. Hook disc mounting side in, as shown in the figure. Important • If the disc tray is bent, it may become unusable. Be sure to store it on the back of the printer. •...
Page 90: Replacing An Ink Tank
Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
Page 91: Replacing An Ink Tank
Replacing an Ink Tank When remaining ink cautions or errors occur, the Alarm lamp will flash orange to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Note • For information on the compatible ink tank, refer to the printed manual: Safety and Important Information.
Page 92 Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction.
Page 93 1. Take a new ink tank out of its package, remove the orange tape ( ) completely, then remove the protective film ( ) completely. Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. •...
Page 94 Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (B) blocked, ink may splash. • Do not touch the inside of the orange protective cap (C) or the open ink port (D). The ink may stain your hands if you touch them.
Page 95 • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. 6. Close the top cover. Note • If the Alarm lamp still flashes orange after the top cover is closed, take appropriate action. If an Error Occurs •...
Page 96: Checking The Ink Status
Checking the Ink Status Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
Page 97: Checking The Ink Status With The Ink Lamps
Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on. 2. Open the top cover. Replacing Procedure 3. Check the ink lamp. Close the top cover after checking the ink lamp status. Replacing Procedure •...
Page 98 The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not firmly in place, make sure that the orange protective cap has been removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place.
Page 99: Maintenance
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer...
Page 100: When Printing Becomes Faint Or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Aligning the Print Head...
Page 101: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
Page 102 Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step4 From the computer Cleaning the Print Heads from Your Computer...
Page 103: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
Page 104: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required.
Page 105: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.
Page 106: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.
Page 107: Performing Maintenance From A Computer
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...
Page 108: Cleaning The Print Heads From Your Computer
The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
Page 109 When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears.
Page 110: Cleaning Inside The Printer
The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Bottom Plate Cleaning icon The dialog opens. 3. Load paper in the printer As instructed in the dialog, fold the A4 size or Letter size plain paper in half lengthwise, and then unfold the sheet.
Page 111: Cleaning The Paper Feed Rollers From Your Computer
1. Prepare the printer Remove all sheets of paper from the rear tray. 2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 3. Click the Roller Cleaning icon The confirmation message appears. 4. Execute paper feed roller cleaning Make sure that the printer is on and then click OK.
Page 112: Use Your Computer To Print A Nozzle Check Pattern
Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.
Page 113: Aligning The Print Head
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
Page 114: Aligning The Print Head Position From Your Computer
• The pattern is printed only in black and blue. Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray.
Page 115: Aligning The Print Head Position Manually From Your Computer
Check the Align heads manually check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. 4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 5. Click the Print Head Alignment icon A message is displayed.
Page 116 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
Page 117 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. Important •...
Page 118 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Page 119: Cleaning The Printer
Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Inside of the Printer (Bottom Plate Cleaning) You can also clean the paper feed roller from a computer. Cleaning the Paper Feed Rollers from Your Computer...
Page 120: Cleaning The Exterior Of The Printer
Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...
Page 121: Cleaning The Inside Of The Printer (Bottom Plate Cleaning)
Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 123: Changing The Printer Settings
Changing the Printer Settings Changing Printer Settings from Your Computer Initializing the Printer Settings...
Page 124: Changing Printer Settings From Your Computer
Changing Printer Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 125: Checking The Ink Status From Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
Page 126: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 127 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using Mac OS X v10.8 or Mac OS X v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.
Page 128: Managing The Printer Power
The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Page 129 Important • If you connect this printer to a network and use it, you can set Auto Power Off but the power will not switch off automatically.
Page 130: Reducing The Printer Noise
The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Page 131 3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
Page 132: Changing The Printer Operation Mode
To hide the guide messages, select the Do not show again check box in the displayed dialog. To display the guide messages again, display the Canon IJ Printer Utility pop-up menu, select Custom Settings, and then check the Hagaki Printing check box.
Page 133 Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
Page 134: Initializing The Printer Settings
Initializing the Printer Settings You can initialize the printer settings. Important • When using the printer over wireless LAN, note that initialization erases all network settings on the printer, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup according to the instructions on our website.
Page 135: Information About Network Connection
Information about Network Connection Useful Information about Network Connection...
Page 136: Useful Information About Network Connection
Useful Information about Network Connection Initial Values Set at Factory (Network) Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
Page 137: Initial Values Set At Factory (Network)
Enable Enable/disable WSD (WSD settings) Enable Timeout setting (WSD settings) 1 minute Enable/disable Bonjour (Bonjour settings) Enable Service name (Bonjour settings) Canon iP8700 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX Enable (* The initial value in this item varies by the printer.)
Page 138: Connecting The Printer To The Computer Using A Usb Cable
Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below. The USB port is located on the rear of the printer.
Page 139: When Detecting The Printers Have The Same Name
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The MAC address or the printer name specified by Bonjour is displayed at the end of the printer name on the detection result screen.
Page 140: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the printer with LAN, perform setup according to the instructions on our website.
Page 141: Printing Out Network Setting Information
Printing Out Network Setting Information You can print out the network settings of the printer such as its IP address and SSID. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the printer is turned on. Load a sheet of A4 or Letter-sized plain paper.
Page 142 Security Protocol*2 Method of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN code XXXXXXXX Wireless LAN DRX Discontinuous reception (wireless Enable/Disable LAN) Other Settings Other settings Printer Name Printer name Printer name (Up to 15 characters) WSD setting Enable/Disable WSD Timeout Timeout...
Page 143: About Network Communication
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...
Page 144: Changing And Confirming Network Settings
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...
Page 145: Ij Network Tool
• Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 146: Canon Ij Network Tool Screen
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
Page 147 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Page 148: Canon Ij Network Tool Menus
• If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
Page 149: Changing The Settings In The Wireless Lan Sheet
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 150 The network name (SSID) of the wireless LAN is displayed. Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. 3. Search... The Access Points screen is displayed to select an access point to connect to. Access Points Screen Note •...
Page 151 6. TCP/IP Setting: Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your network environment. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your wireless LAN router or access point.
Page 152 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID). Note •...
Page 153: Changing The Wep Detailed Settings
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 154 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
Page 155: Changing The Wpa Or Wpa2 Detailed Settings
Changing the WPA or WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 156 Note • This machine supports WPA-PSK (WPA-Personal) and WPA2-PSK (WPA2-Personal).
Page 157: Changing The Settings In The Wired Lan Sheet
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
Page 158: Changing The Settings In The Admin Password Sheet
Changing the Settings in the Admin Password Sheet Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed. 5. Change the settings or confirm. 1.
Page 159 Enter Password Screen The following screen is displayed if an administrator password is set to the printer. • Admin Password Enter the admin password that was set. For security purposes, your password is not displayed as you type it. • OK Click this item after you enter the admin password.
Page 160: Monitoring Wireless Network Status
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
Page 161 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.
Page 162: Initializing The Network Settings Of The Machine
Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
Page 163: Viewing The Modified Settings
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Page 164: Appendix For Network Communication
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...
Page 165: Using The Card Slot Over A Network
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
Page 166 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
Page 167: About Technical Terms
About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other.
Page 168 • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
Page 169 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
Page 170 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
Page 171 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
Page 172 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
Page 173 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Page 174: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 175: Tips For Ensuring Optimal Printing Quality
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer...
Page 176: Useful Information About Ink
Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Page 177 Checking the Ink Status with the Ink Lamps...
Page 178: Key Points To Successful Printing
Key Points to Successful Printing Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
Page 179: Be Sure To Make Paper Settings After Loading Paper
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Page 180: Canceling A Print Job
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the printer and you may not be able to continue to print. Press the RESUME/CANCEL button to cancel printing.
Page 181: Printer Handling Precautions
Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
Page 182: Key To Enjoying Consistent Printing Quality
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying.
Page 183: Precautions For Safe Transport Of The Printer
Precautions for Safe Transport of the Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
Page 184: Legal Limitations On Use Of Your Product And Use Of Images
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money • Money orders •...
Page 185: Specifications
Specifications General Specifications Printing resolution (dpi) 9600* (horizontal) x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required.
Page 186: Network Specifications
Network Specifications Communication protocol TCP/IP Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region. Communication distance: Indoors 164 feet/50 m * Effective range varies depending on the installation environment and location.
Page 187 Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint Google Cloud Print •...
Page 188: Printing
Printing Printing from a Computer Printing with Application Software that You are Using (Printer Driver) Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings...
Page 189: Printing From A Computer
Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
Page 190: Printing With Application Software That You Are Using (Printer Driver)
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
Page 191: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 192 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
Page 193 7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
Page 194 Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings.
Page 195: Setting The Media Type With The Printer Driver
Photo Paper Plus Semi-gloss Photo Paper Glossy <GP-501/GP-601> Glossy Photo Paper Matte Photo Paper <MP-101> Matte Photo Paper Canon genuine papers (Business Letter Printing) Media name <Model No.> Media Type in the printer driver High Resolution Paper <HR-101N> High Resolution Paper Canon genuine papers (Original Products) Media name <Model No.>...
Page 196: Various Printing Methods
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size)
Page 197: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 198 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 199: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
Page 200: Execute Borderless Printing
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 201 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Complete the setup Click Print. When you execute print, the data is printed without any margins on the paper. Important •...
Page 202 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
Page 203: Scaling The Printing To Fit The Paper Size
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
Page 204 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 205: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
Page 206: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 207 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 208: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...
Page 209: Displaying The Print Results Before Printing
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed.
Page 210: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify any height and width of paper when that particular size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 211: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile Adjusting Color Balance...
Page 212: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
Page 213: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
Page 214: Adjusting Tone
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool is selected Standard is selected Warm is selected The procedure for adjusting tone is as follows: 1.
Page 215 6. Complete the setup Click Print. When you execute print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome. Important • If you select ColorSync for Color Matching, then Tone appears grayed out and is unavailable. Related Topics Printing a Color Document in Monochrome Adjusting Brightness...
Page 216: Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
Page 217 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile...
Page 218: Optimal Photo Printing Of Image Data
Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
Page 219: Adjusting Colors With The Printer Driver
You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
Page 220: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)
ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
Page 221 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 222: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 223: Interpreting The Icc Profile
Interpreting the ICC Profile When you need to specify the printer profile, select the ICC profile for the paper to print on. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. •...
Page 224: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 225 Important • Adjust the slider gradually. 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.
Page 226: Adjusting Brightness
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
Page 227 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
Page 228: Adjusting Intensity
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
Page 229 Important • If you select ColorSync for Color Matching, then the Intensity appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 230: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 231 Click Print. When you execute print, the image is printed with the adjusted contrast. Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness...
Page 232: Overview Of The Printer Driver
Page Setup Dialog Print Dialog Quality & Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 233: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 234: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 235: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 236: Print Dialog
Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 237 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document.
Page 238: Quality & Media
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
Page 239 Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...
Page 240: Color Options
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
Page 241 Use the printer driver only when adjusting the color balance slightly. To change the color balance significantly, use the application software. Tone Sets the color adjustment for monochrome printing. Dragging the slider to the right makes the tones redder (warm tones), while dragging the slider to the left makes the tones bluer (cool tones).
Page 242: Borderless Printing
Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller.
Page 243: Margin
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm).
Page 244: Canon Ij Printer Utility
The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 245 Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 246: Opening The Canon Ij Printer Utility
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Print & Scan (Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies..
Page 247: Maintenance Of This Printer
Maintenance of this Printer Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise...
Page 248: Display The Printing Status Screen
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
Page 249 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Page 250: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Print & Scan (Print & Fax) 2.
Page 251: Instructions For Use (Printer Driver)
Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS X and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
Page 252: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 253: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 254: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
Page 255: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 256: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 257: Printing From A Digital Camera
Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings...
Page 258: Printing Photographs Directly From A Pictbridge (Wireless Lan) Compliant Device
Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the printer through wireless LAN, and print recorded images directly without using a computer.
Page 259 You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the printer. Settings on a PictBridge (Wireless LAN) Compliant Device 5. Start printing from your PictBridge (Wireless LAN) compliant device.
Page 260: About Pictbridge (Wireless Lan) Print Settings
PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
Page 261 *3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.) Print date & Default (Off: No printing), Date, File No., Both, Off file no.
Page 262: Troubleshooting
Troubleshooting The Printer Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality...
Page 263: Problems With Network Communication
Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network...
Page 264: Problems With The Printer While Using With Network
Problems with the Printer While Using with Network The Printer Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings...
Page 265: The Printer Stopped Working Suddenly
The Printer Stopped Working Suddenly Cannot Communicate with the Printer over the Wireless LAN Cannot Print from a Computer Connected to the Network Cannot Communicate with the Printer over the Wireless LAN Make sure that the printer is turned on. Check1 Make sure that the network settings in the printer are identical with those of Check2...
Page 266 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default.
Page 267: Printing Speed Is Slow
Printing Speed Is Slow The printer may be printing out a large job issued from another computer. Check1 Make sure that the radio status is good and adjust the installation positions Check2 while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the printer.
Page 268: Cannot Use The Printer On Replacing An Access Point Or Changing Its Settings
Cannot Use the Printer on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the printer again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Printer After Applying MAC/IP Address Filtering or Entering a WEP/WPA/ WPA2 Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Printer After the Encryption Type Was...
Page 269: Cannot Detect A Printer On A Network
Cannot Detect a Printer on a Network Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN...
Page 270: Cannot Detect The Printer When Setting Up Network Communication
Cannot Detect the Printer When Setting up Network Communication If the printer could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the printer. Cannot Detect the Printer during Wireless LAN Setup: Check 1...
Page 271: Cannot Detect The Printer During Wireless Lan Setup: Check 1
Cannot Detect the Printer during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device.
Page 272: Cannot Detect The Printer During Wireless Lan Setup: Check 2
• When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
Page 273: Cannot Detect The Printer During Wireless Lan Setup: Check 3
Cannot Detect the Printer during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
Page 274: The Printer Cannot Be Detected In The Wireless Lan
If not, perform setup according to the instructions on our website. When using IJ Network Tool, click Update to search for the printer again. Check5 Canon IJ Network Tool Screen Make sure that the network settings in the printer are identical with those of the Check6 access point.
Page 275 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default.
Page 276: Other Problems With Network
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Admin Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer's Network Settings to Factory Default...
Page 277: Forgot An Access Point Name, Ssid, Or A Network Key
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) How to Set a WEP/WPA/WPA2 Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
Page 278 Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Select either TKIP (Basic Encryption) or AES (Secure Encryption) for the dynamic encryption method. For details, see Changing the WPA or WPA2 Detailed Settings.
Page 279: The Message Is Displayed On The Computer Screen During Setup
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the printer to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the printer which has already been set up.
Page 280: The Admin Password Set To The Printer Was Forgotten
The Admin Password Set to the Printer Was Forgotten Initialize the LAN settings. How to Restore the Printer's Network Settings to Factory Default After initializing the LAN settings, perform setup according to the instructions on our website.
Page 281: Checking Information About The Network
To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
Page 282 2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target printer or the target access point in Enter the network address to ping..
Page 283: How To Restore The Printer's Network Settings To Factory Default
How to Restore the Printer's Network Settings to Factory Default Important • Note that initialization erases all network settings on the printer, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup according to the instructions on our website.
Page 284: Problems With Printing
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Printing Stops Before It Is Completed...
Page 285: Printing Does Not Start
Set the printer not to detect the width of the paper using the Canon IJ Printer Utility. To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, clear the Detect the paper width when printing from computer check box, and then click Apply.
Page 286 2. Make sure that the paper selected for Media Type in the Print dialog in the printer driver matches the paper loaded in the printer. 3. Make sure that the Paper Size setting in the Page Setup dialog in the printer driver is the same as the size set in step 1.
Page 287: Paper Jams
Paper Jams When paper is jammed, the Alarm lamp flashes orange and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. Watch the movie * The screen differs depending on the OS you are using. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
Page 288: Paper Does Not Feed Properly/"No Paper" Error Occurs
Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
Page 289 If the paper tears in the rear tray, see Paper Jams to remove it. If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. Make sure that the disc tray guide is closed completely.
Page 290 * Readjust the setting not to prevent paper jam once printing is complete. If not, this setting remains enabled for all subsequent print jobs. In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper jam check box, and then click Apply.
Page 291: Cannot Print On The Disc Label
Disc. Unrecognizable printable disc may be placed. Check2 Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer. Disc Tray Jammed Pull out the disc tray gently. If the disc tray cannot be pulled out, turn the printer off, then turn the printer back on again. The disc tray will automatically be ejected.
Page 292: Printing Stops Before It Is Completed
Printing Stops Before It Is Completed Is the disc tray guide opened while printing on paper? Check1 Close the disc tray guide and press the RESUME/CANCEL button on the printer. Is the paper loaded? Check2 Make sure that paper is loaded. If the printer has run out of paper, load paper.
Page 293: Problems With Printing Quality
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
Page 294: Print Results Not Satisfactory
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
Page 295: Cannot Print To End Of Job
Cannot Print to End of Job Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.
Page 296: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks Watch the movie...
Page 297 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Check the status of ink tanks. Replace the ink tank if the ink has run out. Check2 Replacing an Ink Tank Is the orange tape or protective film remaining? Check3 Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A).
Page 298: Lines Are Misaligned
Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 299: Printed Paper Curls Or Has Ink Blots
Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
Page 300: Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
Page 301 * Readjust the setting not to prevent paper abrasion once printing is complete. If not, this setting remains enabled for all subsequent print jobs. In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Apply.
Page 302 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the printer is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3.
Page 303: Back Of The Paper Is Smudged
Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the printer. Check2 Cleaning Inside the Printer Note • When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink.
Page 304: Vertical Lines Are Printed On The Sides Of The Printout
Vertical Lines Are Printed on the Sides of the Printout Is the size of the loaded paper correct? Check The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.
Page 305: Colors Are Uneven Or Streaked
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Watch the movie Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Page 306 • If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Perform Print Head Alignment. Check3 Aligning the Print Head Note •...
Page 307: Ink Is Not Ejected
Ink Is Not Ejected Has the ink run out? Check1 Open the top cover, then check the status of ink lamp. Checking the Ink Status Is the orange tape or protective film remaining? Check2 Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.
Page 308: Problems With The Printer
Problems with the Printer The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection Print Head Holder Does Not Move to the Position for Replacing...
Page 309: The Printer Cannot Be Powered On
The Printer Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the printer, then turn it back on. Unplug the printer from the power supply, then plug the printer back in and turn Check3 the printer back on after leaving it for at least 3 minutes.
Page 310: The Printer Turns Off Unintentionally
The printer turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the printer to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.
Page 311: Cannot Connect To Computer With A Usb Cable Properly
Cannot Connect to Computer with a USB Cable Properly Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the printer will operate at a lower speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow down due to communication speed.
Page 312: Cannot Communicate With The Printer With Usb Connection
Cannot Communicate with the Printer with USB Connection Make sure that the printer is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
Page 313: Print Head Holder Does Not Move To The Position For Replacing
Print Head Holder Does Not Move to the Position for Replacing Is the POWER lamp off? Check1 Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the top cover and turn the printer on.
Page 314: Problems With Installation/Downloading
Problems with Installation/Downloading Cannot Install the Printer Driver Uninstalling IJ Network Tool...
Page 315: Cannot Install The Printer Driver
Cannot Install the Printer Driver Reinstall the printer driver. When you reinstall the printer driver, install it from our website.
Page 316: Uninstalling Ij Network Tool
• Even if IJ Network Tool is uninstalled, you can print from the computer over network. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.
Page 317: About Errors/Messages Displayed
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device...
Page 318: If An Error Occurs
If an Error Occurs When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on the computer screen.
Page 319 The disc tray guide has been opened. 1856 The disc tray guide is open when starting disc label printing. 1857 The disc tray guide is open after replacing the ink tank. 1858 7 flashes Some ink tanks are not installed in the correct position. (The lamp on the 1680 ink tank flashes.) More than one ink tanks of the same color are installed.
Page 320 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring you to contact the B200 service center has occurred. Other cases than above Printer error has occurred. 5101, 5200, 5400, 5700, 5C00, 5C20, 6000, 6001, 6500, 6502, 6800, 6801, 6900, 6901, 6902, 6910, 6911, 6930, 6931, 6932, 6933, 6940, 6941, 6942, 6943, 6944, 6945, 6946, 6A80, 6A81, 6A90,...
Page 321: A Message Is Displayed
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to Support Code List.
Page 322 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder. 3. Place the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file into the Trash.
Page 323: Error Message Appears On A Pictbridge (Wireless Lan) Compliant Device
The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the status of the Alarm lamp and take the appropriate action to clear the error. For details, see If an Error Occurs.
Page 324 If an Error Occurs "No ink"/"Ink Check the number of how many the Alarm lamp flashes and take the appropriate action to cassette error" resolve the error. If an Error Occurs "Ink Error" An ink tank that was once empty is installed. When the Alarm lamp flashes 13 times, refer to 1683 to resolve the error.
Page 325: If You Cannot Resolve The Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the printer or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
Page 326: Support Code List
Support Code List The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.
Page 327 • A000 to ZZZZ B200 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
Page 328: Support Code List (When Paper Is Jammed)
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. Watch the movie (Windows) Watch the movie (Mac) • If you can see the jammed paper at the paper output slot or the rear tray: 1300 •...
Page 329 1300 Cause Paper is jammed in the paper output slot or in the rear tray. Action Remove the jammed paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note • If you need to turn off the printer to remove jammed paper during printing, press the RESUME/ CANCEL button to cancel print jobs before turning off the printer.
Page 330 • We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center.
Page 331 Paper Is Jammed inside the Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the procedure below.
Page 332 When you move the print head holder, hold the top of the print head holder and slide it slowly to the right edge or the left edge. 4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5.
Page 333 6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the printer. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the print head holder? •...
Page 334 In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Are there any foreign objects in the rear tray? Check2 If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object.
Page 335 Open the printer driver setup window, and in Custom Settings in the Maintenance sheet, select the Prevent paper jam check box, and then click OK. • In Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper jam check box, and then click Apply.
Page 336 1000 Cause There is no paper in the rear tray. Action Load paper in the rear tray and press the printer's RESUME/CANCEL button.
Page 337 1001 Cause There is no disc tray. Action When printing on printable discs (BD/DVD/CD, etc.), use the disc tray supplied with this printer ("L" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the printer, then press the printer's RESUME/CANCEL button.
Page 338 1002 Cause Printable disc (BD/DVD/CD, etc.) is not set. Action When printing on printable discs, use the disc tray supplied with this printer ("L" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the printer, then press the printer's RESUME/ CANCEL button.
Page 339 1200 Cause The top cover is open. Action Close the top cover and wait for a while.
Page 340 1250 Cause The front cover is closed. Action Open the front cover to resume printing.
Page 341 1401 Cause The print head may be damaged. Action Contact the service center.
Page 342 1403 Cause The print head may be damaged. Action Contact the service center.
Page 343 1405 Cause The print head may be damaged. Action Contact the service center.
Page 344 1410 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
Page 345 1411 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
Page 346 1412 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
Page 347 1413 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
Page 348 1414 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
Page 349 1415 Cause The ink tank cannot be recognized. Action Open the top cover and replace the ink tank which lamp is off.
Page 350 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the printer's RESUME/CANCEL button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing.
Page 351 1660 Cause The ink tank is not installed. Action Install the ink tank.
Page 352 1680 Cause Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
Page 353 1681 Cause More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
Page 354 Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any printer malfunction or damage caused by refilled ink tanks.
Page 355 1684 Cause The ink tank cannot be recognized. Action Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer. Install the appropriate ink tank. If you want to cancel printing, press the printer's RESUME/CANCEL button.
Page 356 With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
Page 357 1700 Cause The ink absorber is almost full. Action Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
Page 358 1701 Cause The ink absorber is almost full. Action Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
Page 359 1830 Cause A certain period of time has elapsed while disc label printing is in progress. Action If a certain period of time has elapsed while disc label printing is in progress, the printer stops initializing. The printer resumes initializing by pressing the RESUME/CANCEL button. Try the operation again following the on-screen instructions.
Page 360 1850 Cause The disc tray guide is closed. Action Open the disc tray guide, attach the disc tray properly, then press the printer's RESUME/CANCEL button.
Page 361 1851 Cause The disc tray guide is open. Action When printing other than disc label printing is started, close the disc tray guide. Close the disc tray guide, then press the printer's RESUME/CANCEL button.
Page 362 1855 Cause The disc tray guide has been closed. Action Open the disc tray guide, then press the printer's RESUME/CANCEL button. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the printer.
Page 363 1856 Cause The disc tray guide has been opened. Action While printing other than disc label printing, close the disc tray guide. Close the disc tray guide, then press the printer's RESUME/CANCEL button. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the printer.
Page 364 1857 Cause The disc tray guide is open when starting disc label printing. Action When starting disc label printing, close the disc tray guide for the printer to prepare to print. Close the disc tray guide, then press the printer's RESUME/CANCEL button.
Page 365 1858 Cause The disc tray guide is open after replacing the ink tank. Action After replacing the ink tank, close the disc tray guide and the top cover. Press the printer's RESUME/CANCEL button to dismiss the error.
Page 366 2100 Cause The paper size in the print settings and the size of the loaded paper do not match. Action Check the print settings and the loaded paper, load paper of the correct size, then press the printer's RESUME/CANCEL button. If you want to cancel printing, press the printer's RESUME/CANCEL button again while the POWER lamp is flashing.
Page 367 2101 Cause The paper size in the print settings and the size of the loaded paper do not match. Action Check the print settings and the loaded paper, load paper of the correct size, then press the printer's RESUME/CANCEL button. If you want to cancel printing, press the printer's RESUME/CANCEL button again while the POWER lamp is flashing.
Page 368 2102 Cause The printer has detected that the paper has been fed aligned to one side. Action Load the paper into the center of the rear tray, then slide the paper guides to align with the both edges of the paper stack. Press the printer's RESUME/CANCEL button to dismiss the error.
Page 369 2103 Cause The printer cannot detect the paper size. Action Press the printer's RESUME/CANCEL button to dismiss the error, then try to print again. If this error still occurs even after printing again, set the printer not to detect the paper width by using the printer driver or Remote UI.
Page 370 2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded. • The paper output slot is exposed to strong light. Action Press the printer's RESUME/CANCEL button to dismiss the error, then take the actions described below.
Page 371 The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
Page 372 4103 Cause Cannot perform printing with the current print settings. Action Press the printer's RESUME/CANCEL button, to cancel printing. Then, change the print settings and print again.
Page 373 5100 Cause Printer error has occurred. Action Cancel printing, and turn off the printer. Then clear the jammed paper or protective material that is preventing the print head holder from moving, and turn on the printer again. If the problem is not resolved, contact the service center. Important •...
Page 374 5101 Cause Printer error has occurred. Action Remove the protective material, turn the printer off, and turn it back on. If the problem is not resolved, contact the service center.
Page 375 5200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 376 5400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 377 5700 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 378 5B00 Cause Printer error has occurred. Action Contact the service center.
Page 379 5B01 Cause Printer error has occurred. Action Contact the service center.
Page 380 5C00 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 381 5C20 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 382 6000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 383 6001 Cause Printer error has occurred. Action If the front cover is closed, open it. Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 384 6500 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 385 6502 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 386 6800 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 387 6801 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 388 6900 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 389 6901 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 390 6902 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 391 6910 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 392 6911 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 393 6930 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 394 6931 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 395 6932 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 396 6933 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 397 6940 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 398 6941 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 399 6942 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 400 6943 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 401 6944 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 402 6945 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 403 6946 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 404 6A80 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 405 6A81 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 406 6A90 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
Page 407 B200 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center.
Page 408 C000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.

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