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Uninterruptible Power System
SU1000,1400,1400XR,1800,
2200/SU RM Series
User's Manual
www.switchups.com
Part Number 2001-0110 / Revised 01/2001

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Summary of Contents for Cross SwitchUPS SU1000

  • Page 1 Uninterruptible Power System SU1000,1400,1400XR,1800, 2200/SU RM Series User’s Manual www.switchups.com Part Number 2001-0110 / Revised 01/2001...
  • Page 2: Table Of Contents

    Table of contents 1. Introduction 2. Safety precaution 3. Presentation 4. Installation 5. Operation 6. UPS monitoring 7. Battery cartridge replacement 8. Difficulty 9. Storing the UPS 10. Specifications. Page2...
  • Page 3: Important Safety Instructions

    Important safety instructions! Please read this manual! Thank you for selecting this CROSS Uninterruptible Power System (UPS). It has been designed for many years of reliable, maintenance free service. This manual provides safety, installation and operating instructions that will help you derive the fullest performance and service life that the UPS has to offer.
  • Page 4: Introduction

    1. Introduction Overview This SwitchUPS is a high performance standby uninterruptible power system (UPS) designed to provide clean, reliable AC power to computer loads and electronic devices. When utility failure, low or high voltage intermittently, UPS can feed your computer or electronic appliances without any interruption. It can keep you away from brownouts, spikes, lightning and high frequency interference.
  • Page 5 1. Introduction 1.1.2 Utility failure or abnormal: Upon occurrence of utility voltage failure such as a blackout, severe brownout or an over-voltage condition, the UPS transfers the load to power derived from battery. Transfer to the “On-battery” mode of operation takes place typically within 2 milliseconds.
  • Page 6 1. Introduction 1.3.3 Remote interfaces The UPS provides a remote computer interface capable of full bi- directional RS-232 communications. When combined with UPS monitoring software and a serially connected local PC, power quality related events can be logged. UPSilon2000 offers all the features of UPS monitoring and management software, plus the ability to control orderly and unattended network or multi-user computer system shutdown during an extended power outage.
  • Page 7 2. Safety 2.1 Connect the UPS to a two-pole, three-wire grounding mains receptacle. The receptacle must be connected to appropriate branch protection (fuse or circuit breaker). Connection to any other type of receptacle may result in a shock hazard and may violate local electrical codes. 2.2 To reduce the risk of electric shock, disconnect the UPS from the mains before installing computer interface signal cable (when used).
  • Page 8: Presentation

    3. Presentation 3.1 Front view I (Display features shall cover all models of SwitchUPS.) Display features See section 3.2 Rear view I (for Models SU1400XR/SU1800/SU2200) Extensional battery pack coupler Input protection fuse UPS Enable/On switch Output couplers Electronics enclosure Capacity of input protection fuse (250V of rating) 1kVA 1.4kVA 1.8&2.2kVA...
  • Page 9 3. Presentation 3.3 Front view II (19” Rack mount models) Display features See section Battery enclosure 3.4 Rear view II (for Models SURM1000/SURM1400/SU1400XR/SURM1800/SURM2200) Extensional battery pack coupler UPS Enable/On switch Inlet Output couplers Ventilator Rack-mounting clamp Input protection fuse Option switches Computer interface port Page9...
  • Page 10 3. Presentation 3.5 Rear view III (for Models SU1000/SU1400) Extensional battery pack coupler UPS Enable/On switch Computer interface port Ventilator Output couplers Option switches Input protection fuse Inlet Page10...
  • Page 11: Installation

    4. Installation Receiving inspection Once the UPS has been removed from its shipping container, if should be inspected for damage that may have occurred while in transit. Immediately notify the carrier and place of purchase if any damage in found. The packing materials are made from recyclable materials and should be saved for reuse or disposed of properly.
  • Page 12 4. Installation Note: Allow 2.5cm minimum clearance on all sides for proper ventilation. Do not operate the UPS in an environment where the ambient temperature or humidity is outside the limits given in the Specifications section of this manual. 4.3 Connect UPS to service and switch on Plug the UPS into a working wall outlet which of two-pole, three wire grounding receptacle using by factory supplied input power cords.
  • Page 13 4. Installation 4.4 Plug loads into UPS Plug all loads to be protected into the UPS. Do not exceed the UPS’s capacity as given in section 9. Once switched ON, the UPS will monitor and display the magnitude of the applied load. Note: Do not plug laser printers, refrigerators, electric stoves or hair dryer etc into this UPS.
  • Page 14: Operation

    5. Operation 5.1 Display features AutoBoost indicator On-line indicator AutoTrim indicator Battery bar graph Over load indicator TEST Load Level Batt. Level Low battery indicator Output power bar graph Alarm disable pushbutton Trouble indicator Replace battery indicator On battery indicator On/Test pushbutton 5.1.1 Enable/Switch on the UPS The Enable/On switch is used to control activation of the UPS and to energize the load...
  • Page 15 5. Operation while trouble indicator is illuminated. The on-line indicator will be illuminated when the batteries is charged as sufficient as to activate control of the UPS. The trouble warning cannot be muted. If you need to do battery test where mains are not available, set Option switch 4 to the ON (I) position.
  • Page 16 5. Operation 5.1.3 AutoBoost: Illumination of AutoBoost indicator means that the AutoBoost circuitry has been engaged to compensate for unacceptably low line voltage. The UPS is capable of operating in this mode continuously without draining charge from the battery. 5.1.4 On Line indicator: Illumination of the On Line indicator means that the load is being supplied conditioned power derived from the utility service.
  • Page 17 5. Operation 5.1.11 Test pushbutton: Once the UPS is energized, pressing the button will TEST initiate a battery test. This will force the UPS to operate on-battery for a brief time during which the UPS determines the strength of the battery. In the event the batteries are too weak to support the load during the test, the UPS will immediately return to on-line operation.
  • Page 18 5. Operation 5.3 Output power bar graph The output power bar graph displays the power drawn from the UPS as a percentage of the UPS’s full rated capacity. This example shows that the load equipment is drawing between 75% and 100% of the rated capacity. When the UPS is loaded such that four bar illuminated, thoroughly test your complete system to be sure the UPS will not become overloaded.
  • Page 19 5. Operation Output bar graph 275~290Vac 210~229Vac 180~209Vac TEST 150~179Vac Load Level 5.5 Audible alarm The UPS contains a beeper that emits sound through the ventilation opening. Events that cause the beeper to sound are listed below. 5.5.1 On-battery operation The UPS emits a short beeps every 4 seconds following failure of the utility.
  • Page 20 5. Operation 5.5.5 Miscellaneous UPS’s trouble In the event of miscellaneous UPS’s trouble such as short-circuit of output cable, over/low output voltage or other miscellaneous trouble, the trouble indicator will illuminate and emits a short beeps every 1 second. If Trouble indicator is illuminated, the UPS should be checked and tested by an electrician who is qualified by the manufacturer.
  • Page 21 5. Operation Note: To initiate a battery test and to energize the loads, On/Test pushbutton is pressed when Option switch 4 & 5 is moved to the OFF (O) position and the UPS is plugged in the normal utility. In the event the UPS does not connected to the mains, the UPS does not be activated and the loads will not be energized.
  • Page 22 5. Operation 5.7.2 Monitoring ● Battery capacity – When on-battery, the UPS continuously monitors the remaining battery capacity as a percentage of the fully charged condition. ● Line voltage and frequency – The UPS continuously monitors the rms line voltage and the line frequency.
  • Page 23: Ups Monitoring

    6. UPS Monitoring 6.1 Overview A UPS system alone provides excellent protection from brief power problems. However, during an extended power outage an unattended computer system will eventually shut down due to battery capacity exhaustion. To prevent data corruption when the UPS shuts down, the computer must be informed by the UPS of impending shut down and take appropriate file-saving measures.
  • Page 24 6. UPS Monitoring 6.4 Computer interface port The computer interface port is diagramed below for your reference. Those with technical abilities wishing to use this port in a special application should be aware of the following limitations and capabilities of the interface. 1 2 3 4 5 Pin 2: RXD(Receive Data) Pin 3: TXD(Transmit Data)
  • Page 25: Battery Cartridge Replacement

    7. Battery cartridge replacement 7.1 Models SU1000XR, SU1400XR, SU1800 & SU2200 Extended battery pack - PowerCell GUARD Extension battery pack plate for 2nd additional Battery pack P o w e r C e l l G U A R D Battery pack cable Coupler to the UPS PACK ((FRONT VIEW))
  • Page 26 7. Battery cartridge replacement Connection bus bar Battery coupler 7.2 Models SwitchUPS Rackmount (SU1000/1400/’1800/2200/3000) 19” Rack mount UPS 24AH or 7AH Extension battery pack Page26...
  • Page 27: Difficulty

    8. Difficulty This UPS contains potentially hazardous voltages. Do not attempt to disassemble the unit. The unit contains no user serviceable parts. Repairs are performed only by trained service personnel. This UPS uses batteries. The batteries will eventually become too weak to provide rated autonomous operation.
  • Page 28: Troubleshooting Chart

    8. Difficulty 8.1 Troubleshooting chart PROBLEM POSSIBLE CAUSE ACTION TO TAKE UPS will not turn on 1. UPS Enable switch is in the 1. Turn on the rear panel OFF position or front panel UPS Enable switch or switch not pressed. press front panel switch 2.
  • Page 29 expected back up time. to recent utility outage or require recharging wear. following an extended 2. UPS is overloaded. outage. The batteries will wear faster when put into service often and when operating at elevated temperatures. Check load using UPS’s output power graph-see section 5.1.
  • Page 30 8. Difficulty The UPS automatically performs a battery test upon start up. This test actually loads the battery for a brief time and will detect a weak battery before it is put into service during a power failure. If the battery is too weak to support the load during this test, the UPS will illuminate the Trouble indicator and emits continuous beeps.
  • Page 31: Obtaining Service

    8. Difficulty 8.2.6 Call the Customer Service phone number given on the cover of this manual to obtain information about battery replacement service or battery replacement kits. Note: Please see the battery cautions at the beginning of this section. 8.3 Obtaining Service The troubleshooting chart in section 8.1 covers most of the difficulties that a user may encounter under conditions other than a failure of the UPS itself.
  • Page 32: Storing The Ups

    9. Storing the UPS 9.1 Storage conditions The UPS should be covered and stored upright in a cool dry location. The UPS should be stored with its battery in a fully charged state. That is, the indicated battery capacity should be 100% before the UPS is switched off for storage. Disconnect accessories or cables connected at the computer interface port as such devices may unnecessarily drain battery charge.
  • Page 33: Specifications

    10. Specifications 1000(950w) 1800va 2200va 3000va Power Capacity(KVA) 1400va (1120w) (1440w) (1540w) (2520w)RM Topology Synthetic power On-line UPS Isolation transformer Provides a galvanic isolation while operating the inverter operating Recharge time(normal) 8 hours Extended Battery Option Yes(PowerCell Guard) Typical transfer time with load 2msec(Synthetic power On-line UPS) Input Specification 1 phase 200/220/230(user’s require)Voltage ±20% / Frequency 50/60 HZ ±5%...
  • Page 34 Individual voltage & current monitoring Self diagnostic, replace battery warning indicator Method of replacement Hand plug compatible & hot swappable Dimension SU 1000/1400 SU1400XR/1800/2200 (SU 1000/1400/1400XR/1800/2200) (H*W*D)310*240*460 (H*W*D)310*240*550 Dimension (H*W*D)135*433(483)*510(540) (SURM1000/1400/1800/2200/300) SU1400XR(SURM XR 1400)/SU Weight SU 1000/1400(14KG) 1800/SU2200/SURM1800/SURM2200(38kg) PG2406(H*W*D)310*240*580 Weight(53kg) Extension battery (Power CELL Guard) PG2406RM(H*W*D)135*433(483)*510(540) Weight(54.2kg) On site service...

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