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9. WARRANTY
9.1 KOLDTECH warrants equipment sold against defects in material and workmanship for a period of
twelve (12) months from the date of installation or fifteen (15) months from date of shipment (whichever
comes first). Access to warranty is conditional on the equipment being correctly installed, cared for and
operated under normal conditions
9.2 The warranty does not cover:
9.2.1 Any consequential loss, damages or expenses directly or indirectly arising from use or attempted use or
from any other cause.
9.2.2 Any part of the product which has been subject to misuse, neglect, alteration, incorrect installation,
accident, use of inappropriate chemicals, flooding, fire or acts of God.
9.2.3 Damage caused during transportation.
9.2.4 Breakage of glass, bulbs, lamps or plastic components or the replacement of gaskets or fluorescent tubes.
9.2.5 Penalty or additional labour costs for installation, removal or repair of the product outside normal
working hours
All warranty parts requested will be charged to the customer's account unless a warranty claim is
approved. Standard credit policies will be applied.
9.3 Warranty Procedures
If your KOLDTECH product is not working while still under warranty and has not been subject
to improper use or treatment, follow the procedure listed below to obtain repairs:
Locate the rating plate sticker on your KOLDTECH product to enable you to complete the
details on the Warranty Request Form.
Complete the form with all requested details and faxes a copy to the number shown, along
with proof of purchase of the product.
Manufacturer and the authorized reserve the right to reject warranty calls where circumstances fail to meet their
warranty conditions.
9.4 Parts Ordering and Service Procedures
9.4.1 Replacement Parts
Replacement parts are available as shown:
In Australia:
Tom Stoddart Pty Ltd
215 Jackson Road
Sunnybank Hills Q 4109
Australia
Ph: 61 7 3345 5011
Fax: 61 7 3344 6166
OASMs-616-C-19-07-05/13/1/07
KOLDTECH
The Technology of Excellence
In Asia, South East Asia and others:
To contact the nearest dealers or
by e-mail to the service department.
Att: adms@welbilt-thailand.com
factory@welbilt-thailand.com
Ph: 66 02 316 0770
Fax: 66 037 294 181
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