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Comment [EC1]:
Tel-A-Greeter 204
Installation & Operation Instructions
Please leave these instructions with the unit at all times
Tel-A-Greeter 204
Rev. 04/19/2000

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Summary of Contents for Nel-Tech Labs Tel-A-Greeter 204

  • Page 1 Comment [EC1]: Tel-A-Greeter 204 Installation & Operation Instructions Please leave these instructions with the unit at all times Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 2: Table Of Contents

    For Technical Assistance ..................5 Specifications ......................5 Overview ........................7 What does the Nel-Tech Labs, Inc. Tel-A-Greeter 204 do? ......7 Call answering with audio messages (day mode) ........7 Message on hold audio (MOH mode) ............. 7 Phone line considerations ................8 Tel-A-Greeter controls and indicators ..............
  • Page 3 Reference Information ..................19 Frequently asked questions ................19 Command summary ..................20 Default settings ....................20 Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 4: Limited Warranty And Limitation Of Liability

    If you notify Nel-Tech Labs, Inc. that the product has failed to operate as warranted within one year of the date title passes to you. Nel-Tech Labs, Inc. will, at its option, repair or replace the component or components of the product that failed to operate as warranted.
  • Page 5: To Order Additional Systems

    The nearest Nel-Tech Labs, Inc. Authorized Dealer For Technical Assistance Nel-Tech Labs, Inc. provides a toll-free customer helpline 24-hours a day. In the USA, call the Nel-Tech Labs, Inc. Helpline at 1-800-628-2888 for assistance or your Nel-Tech Labs, Inc. Authorized Dealer.
  • Page 6 Controls: Volume knob on rear of unit. Indicators: Green LED on rear panel indicates power supply is connected. Mounting: Desktop or wall-mount using supplied screws. Dimensions: 1.60” x 5” x 5.25” (H x W x D) Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 7: Overview

    Overview What does the Nel-Tech Labs, Inc. Tel-A-Greeter 204 do? The Nel-Tech Labs, Inc. Tel-A-Greeter 204 (TAG) is an advanced four-line telephone messaging system designed to provide both call answering with audio message play, plus a continuous-loop telephone message-on-hold audio source. Each unit has four...
  • Page 8: Phone Line Considerations

    Some installations may use services such as CENTREX or call waiting that rely on a hook flash signal being sent to the central office. The TAG is not compatible with these services and interferes with the hook flash signal. Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 9: Tel-A-Greeter Controls And Indicators

    Connect normal Connect 3 phone lines + 1 jack (not used) home telephone to message on hold port (using record messages special cable and ProAdapter), and program unit. or connect 4 phone lines if MOH not needed. Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 10: Installation

    12VDC jack on the ProAmp’s front panel. 5 – Connecting the phone system MOH port Connect the phone system’s MOH port to the 600Ω or 8Ω AUDIO OUT jack on the ProAmp using an RCA to RCA cable (included). Consult the Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 11 ProAmp and special RJ-11 to RCA connector cable. The ProAmp is an optional accessory and may not be included with your system. See page 5 for information on ordering the ProAmp and connector cable. Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 12: Final Installation Checklist

    Finally, call into the phone system to which the MOH channel is connected and ask to be placed on hold. While listening to the on-hold audio, adjust the volume knob on the ProAmp until a comfortable listening level is achieved. Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 13: Set Up / Operation

    Recording messages and programming system settings Recording messages and configuring the Tel-A-Greeter 204 for your particular messaging needs is done by seizing control of the unit as described above, which places you in command mode.
  • Page 14: Available Commands

    Record message number 1 * 5 0 # 0 2 # Record message number 2 * 5 0 # 0 3 # Record message number 3 * 5 0 # 0 4 # Record message number 4 Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 15: Review Message

    1 beep = message number 1 2 beeps = message number 2 3 beeps = message number 3 4 beeps = message number 4 Syntax: * 3 X # Request line X message number Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 16: Mode Request

    Sets how many rings the unit waits before answering incoming calls. Valid settings are 01-15 rings. This setting applies to all lines set to day mode. Syntax: (XX = any value 01 - 15) * 1 1 # X X # Set answer rings to XX Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 17: Set Wait Time

    See page 20 for a list of default values. Syntax... * 9 9 # Restore default configuration Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 18: Fcc Notice

    The equipment must also be installed using and acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 19: Reference Information

    1 but my message doesn’t get recorded. then # to end recording.  Make sure that you are in command mode, and that the message you are trying to record has been deleted first. Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 20: Command Summary

    Parameter Default Setting Lines 1-4 mode Day mode (all 4 lines) Line 1 message Line 2 message Line 3 message Line 4 message Day rings Day wait time 10 (seconds) Master password 1234 Tel-A-Greeter 204 Rev. 04/19/2000...
  • Page 21 Tel-A-Greeter 204 Rev. 04/19/2000...

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