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TCT Mobile (US), Inc�
Warranty ���������������������������
TCT Mobile (US), Inc. warrants to the original retail purchaser of this wireless
device, that should this product or part thereof during normal consumer
usage and condition, be proven to be defective in material or workmanship
that results in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt. Such defect(s) will
be repaired or replaced (with new or rebuilt parts) at the company's option
without charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items are
also warranted against defects and workmanship that results in product
failure within the first six (6) months period from the date of purchase
as shown on your original sales receipt. Such defect(s) will be repaired or
replaced (with new or rebuilt parts) and the company's option without
charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the
following conditions occur:
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your mobile phone is used;
•
Connection to any equipment not supplied or not recommended by TCT
Mobile (US), Inc.;
• Modification or repair performed by individuals not authorized by TCT
Mobile (US), Inc. or its affiliates;
• Changes to the device operating system by the user or third party
applications;
•
Acts of god such as Inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation;
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•
Removal or altering of the wireless devices event labels or serial numbers
(IMEI);
• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts.
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided by
your jurisdiction. In no event shall TCT Mobile (US), Inc. or any of its affiliates
be liable for incidental or consequential damages of any nature whatsoever,
including but not limited to commercial loss, to the full extent those
damages can be disclaimed by law. Some states do not allow the exclusion
or limitation of incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to (http://www.alcatelonetouch.com/usa/). We
have placed many self-help tools that may help you to isolate the problem
and eliminate the need to send your wireless device in for service. In
the case that your wireless device is no longer covered by this limited
warranty due to time or condition, you may utilize our out of warranty
repair options.
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