Samsung SM-T330 User Manual
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Samsung SM-T330 User Manual

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  • Page 1 SM-T330 User Manual www.samsung.com...

  • Page 2: About This Manual

    • A pplications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.

  • Page 3: Instructional Icons

    No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.
  • Page 4 About this manual Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. ® ™ ™ ™ • W i-Fi...

  • Page 5: Table Of Contents

    Table of Contents Getting started Connecting to a Wi-Fi network Setting up accounts Device layout Multiple users Buttons Transferring files Package contents Securing the device Charging the battery Upgrading the device Inserting a memory card Turning the device on and off Holding the device Communication Locking and unlocking the device...
  • Page 6 Table of Contents Media Travel & local Music Maps Camera Gallery Settings Video YouTube About Settings CONNECTIONS DEVICE Application & media stores CONTROLS Play Store GENERAL Galaxy Apps Google Settings Play Books Play Movies & TV Troubleshooting Play Music Play Games Play Newsstand Utilities Memo...

  • Page 7: Getting Started

    Getting started Device layout GPS antenna Microphone Power button Front camera Volume button Touch screen Back button Home button Memory card slot Recent apps button Multipurpose jack Headset jack Rear camera Speaker...

  • Page 8: Buttons

    • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

  • Page 9: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • O ther accessories may not be compatible with your device.

  • Page 10: Charging The Battery

    Charging the battery Use the charger to charge the battery before using it for the first time. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • W hen the battery power is low, the battery icon appears empty.
  • Page 11 • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

  • Page 12: Inserting A Memory Card

    Getting started Reducing the battery consumption Your device provides options that help you save battery power. By customising these options and deactivating features in the background, you can use the device longer between charges: • W hen you are not using the device, switch to sleep mode by pressing the Power button. •...

  • Page 13: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 14: Turning The Device On And Off

    Getting started Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. → Settings → GENERAL → Storage → Format SD card → On the Home screen, tap FORMAT SD CARD →...

  • Page 15: Holding The Device

    Getting started Holding the device Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. Locking and unlocking the device When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode.

  • Page 16: Basics

    Basics Indicator icons The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common. Icon Meaning Wi-Fi connected Bluetooth feature activated GPS activated Synced with the web Alarm activated Mute mode activated Flight mode activated...

  • Page 17: Using The Touch Screen

    Basics Using the touch screen Use only fingers to use the touch screen. • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 18 Basics Tapping and holding Tap and hold an item for more than 2 seconds to access available options. Dragging To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position.
  • Page 19 Basics Double-tapping Double-tap on a webpage or image to zoom in a part. Double-tap again to return. Flicking Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts. Pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.

  • Page 20: Control Motions

    Basics Control motions Simple motions allow easy control of the device. Before using motions, make sure the motion feature is activated. On the Home screen, tap → Settings → CONTROLS → Palm motion, and then drag the Palm motion switch to the right.
  • Page 21 Basics Sweeping Sweep your hand across the screen to capture a screenshot. The image is saved in Gallery → Screenshots. It is not possible to capture a screenshot while using some applications. Covering Cover the screen with a palm to pause media playback.

  • Page 22: Using Multi Window

    Basics Using Multi Window Use this feature to run multiple applications on the screen at the same time. • O nly applications on the Multi Window tray can run. • T his feature may not be available depending on the region or service provider. →...
  • Page 23 Basics Tap and hold an application icon on the Multi Window tray, and then drag it to the screen. Release the application icon when the screen turns blue. Tap and hold another application icon on the Multi Window tray, and then drag it to a new location.
  • Page 24 Basics Sharing content between applications You can easily share content between applications, such as Email and Internet, by dragging and dropping them. Some applications may not support this feature. Launch Email and Internet in a split screen Multi Window. Access the Multi Window options.
  • Page 25 Basics Tap and hold an item in the Internet window and drag it to a location in the Email window.

  • Page 26: Notifications

    Basics Notifications Notification icons appear on the status bar at the top of the screen to report new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel. Scroll the list to see additional alerts. To close the notifications panel, drag up the bar that is at the bottom of the screen.

  • Page 27: Home Screen

    Basics Home screen The Home screen is the starting point to access all of the device’s features. It displays indicator icons, widgets, shortcuts to applications, and others. The Home screen can have multiple panels. To view other panels, scroll left or right. Rearranging items Adding an application icon On the Home screen, tap...

  • Page 28: Setting Wallpaper

    Basics Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen. On the Home screen, tap and hold an empty area, and then tap Wallpapers → Home screen. Scroll left or right and select from images displayed at the bottom of the screen. To select photos taken by the device’s camera or other images, tap From Gallery.

  • Page 29: Applications Screen

    Basics Applications screen The Applications screen displays icons for all applications, including any new applications installed. On the Home screen, tap to open the Applications screen. To view other panels, scroll left or right. Rearranging applications This feature is available only in the customisable grid view. Tap →...

  • Page 30: Using Applications

    Basics Disabling applications Tap → Uninstall/disable apps, and then select an application to disable it. To enable the application, on the Applications screen, tap → Show disabled apps, select the applications, and then tap DONE. • D ownloaded applications and some default applications that come with the device cannot be disabled.

  • Page 31: Help

    To search for keywords, tap Entering text Use the Samsung keyboard or the voice input feature to enter text. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

  • Page 32: Changing The Keyboard Type

    Basics Entering uppercase before entering a character. For all caps, tap it twice. Changing the keyboard type Tap and hold , and then tap to change the keyboard type. You can move the keyboard to another location by dragging the tab. Changing language keyboards Add languages to the keyboard, and then slide the space key left or right to change language keyboards.

  • Page 33: Connecting To A Wi-Fi Network

    Basics Entering text by voice Activate the voice input feature and then speak into the microphone. The device displays what you speak. If the device does not recognise your words correctly, tap the underlined text and select an alternative word or phrase from the dropdown list. To change the language or add languages for the voice recognition, tap Copying and pasting to select more or less text, and then tap Copy to copy or...

  • Page 34: Setting Up Accounts

    FORGET. Setting up accounts Google applications, such as Play Store, require a Google account, and Galaxy Apps requires a Samsung account. Create Google and Samsung accounts to have the best experience with the device. Adding accounts Follow the instructions that appear when opening a Google application without signing in to set up a Google account.

  • Page 35: Multiple Users

    Basics Removing accounts On the Applications screen, tap Settings → GENERAL → Accounts, select an account name under My accounts, select the account to remove, and then tap → Remove account. Multiple users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more.
  • Page 36 Basics Switching users at the top of the locked screen. Select the account to switch to, and then unlock the device. A user account Managing users When using the owner account, you can delete accounts or change the settings for restricted accounts.

  • Page 37: Transferring Files

    Connect the device to the computer using the USB cable. Samsung Kies launches on the computer automatically. If Samsung Kies does not launch, double-click the Samsung Kies icon on the computer. Transfer files between your device and the computer.

  • Page 38: Securing The Device

    Basics Securing the device Prevent others from using or accessing personal data and information stored in the device by using the security features. The device requires an unlock code whenever unlocking it. Setting a pattern On the Applications screen, tap Settings → DEVICE → Lock screen → Screen lock → Pattern.

  • Page 39: Upgrading The Device

    Turn on the screen by pressing the Power button or the Home button, and enter the unlock code. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Upgrading the device The device can be upgraded to the latest software.

  • Page 40: Communication

    Communication Contacts Use this application to manage contacts, including phone numbers, email addresses, and others. Tap Contacts on the Applications screen. Managing contacts Tap CONTACTS. Creating a contact and enter contact information. • : Add an image. • / : Add or delete a contact field.

  • Page 41: Searching For Contacts

    Tap → Move device contacts to → Google. Contacts moved to Google Contacts appear with in the contacts list. Moving contacts to Samsung Tap → Move device contacts to → Samsung account. Contacts moved to Samsung Contacts appear with in the contacts list.

  • Page 42: Importing And Exporting Contacts

    Communication Importing and exporting contacts Tap CONTACTS. Importing contacts Tap → Settings → Import/Export contacts, and then select an import option. Exporting contacts Tap → Settings → Import/Export contacts, and then select an export option. Sharing contacts Tap → Select, select contacts, tap , and then select a sharing method.

  • Page 43: Managing Groups

    Communication Managing groups Tap , and then take one of the following actions: • D elete groups: Select user-added groups, and then tap DONE. Default groups cannot be deleted. • E dit group: Change the group settings. • A dd member: Add members to the group. •...

  • Page 44: Email

    Communication Email Use this application to send or view email messages. Tap Email on the Applications screen. Setting up email accounts Set up an email account when opening Email for the first time. Enter the email address and password. Tap NEXT for a private email account, such as Google Mail, or tap MANUAL SETUP for a company email account.
  • Page 45 Communication Reading messages Select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Reply to the message. Forward the message. Compose a message. Delete the message. Access additional options. Add this email address to the contacts list.

  • Page 46: Gmail

    Communication Gmail Use this application to quickly and directly access the Google Mail service. Tap Gmail on the Applications screen. • T his application may not be available depending on the region or service provider. • T his application may be labelled differently depending on the region or service provider.
  • Page 47 Communication Reading messages Delete the message. Mark the message as unread. Keep the message for long-term Move the message to another storage. mailbox. Access additional options. Mark the message as a reminder. Add this email address to the Reply to all recipients or print contacts list.

  • Page 48: Hangouts

    Communication Hangouts Use this application to chat with others. Tap Hangouts on the Applications screen. This application may not be available depending on the region or service provider. Select a friend from the friends list or enter data to search and select a friend from the results to start chatting.

  • Page 49: Photos

    Communication Photos Use this application to view and share images or videos via Google’s social network services. Tap Photos on the Applications screen. This application may not be available depending on the region or service provider. Select one of the following categories: •...

  • Page 50: Web & Network

    Web & network Internet Use this application to browse the Internet. Tap Internet on the Applications screen. Viewing webpages Tap the address field, enter the web address, and then tap Go. Tap to access additional options while viewing a webpage. Opening a new page To go to another webpage, scroll left or right on the title field, and then tap the title to select Searching the web by voice...

  • Page 51: Chrome

    Web & network History → HISTORY to open a webpage from the list of recently-visited webpages. To clear the history, tap MORE → Clear history. Saved pages → SAVED PAGES. To view saved webpages, tap Links Tap and hold a link on the webpage to open it in a new page, save, or copy. To view saved links, on the Applications screen, tap My Files →...

  • Page 52: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. To activate Bluetooth, on the Applications screen, tap Settings → CONNECTIONS →...

  • Page 53: Screen Mirroring

    Web & network Pairing with other Bluetooth devices On the Applications screen, tap Settings → CONNECTIONS → Bluetooth → SCAN, and detected devices are listed. Select the device you want to pair with, and then accept the auto- generated passkey on both devices to confirm. Sending and receiving data Many applications support data transfer via Bluetooth.

  • Page 54: Music

    Media Music Use this application to listen to music. Tap Music on the Applications screen. Playing music Select a music category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Search for other devices to play Access additional options.

  • Page 55: Creating Playlists

    Media To listen to songs at equal volume levels, tap → Settings → Advanced → Smart volume. When Smart volume is activated, the volume may end up louder than the device volume level. Use caution to avoid long-term exposure to loud sounds to prevent damage to your hearing.

  • Page 56: Camera

    Media Camera Use this application to take photos or videos. Use Gallery to view photos and videos taken with the device’s camera. (p. 62) Tap Camera on the Applications screen. • T he camera automatically shuts off when unused. •...

  • Page 57: Shooting Mode

    Media Shooting mode Several photo effects are available. Tap MODE, and then scroll up or down the screen at the right side of the screen. • A uto: Use this to allow the camera to evaluate the surroundings and determine the ideal mode for the photo.

  • Page 58: Applying Filter Effects

    Media Panoramic photos A panoramic photo is a wide landscape image consisting of multiple shots. Tap MODE → Panorama. and move the camera in one direction. When two panorama guide frames are aligned, the camera automatically takes another shot in a panoramic sequence. To stop shooting, tap If the viewfinder is out of the direction, the device stops shooting.

  • Page 59: Recording Mode

    Media Recording mode Display current mode. Change the camera settings. Switch between still and video mode. Switch between the front and rear camera. View more options. View photos and Select among various videos you have taken. effects that are available. Tap →...
  • Page 60 Media Share shot Tap → , and then select one of the following: • S hare shot: Send a photo directly to another device via Wi-Fi Direct. • B uddy photo share: Set the device to recognise a person’s face that you have tagged in a photo and send it to that person.
  • Page 61 Media • R eview pics/videos: Set the device to show photos or videos after taking them. • V olume key: Set the device to use the Volume button to control the shutter or zoom function. • T imer: Use this for delayed-time shots. •...

  • Page 62: Gallery

    Media Gallery Use this application to view images and videos. Tap Gallery on the Applications screen. Viewing images Launching Gallery displays available folders. When another application, such as Email, saves an image, the Download folder is automatically created to contain the image. Likewise, capturing a screenshot automatically creates the Screenshots folder.

  • Page 63: Editing Images

    Media Editing images When viewing an image, tap and use the following functions: • F avourite: Add to the favourites list. • S lideshow: Start a slideshow with the images in the current folder. • P hoto frame: Use this to add a frame and a note to an image. The edited image is saved in the Photo frame folder.

  • Page 64: Setting As Wallpaper

    Media Sharing images Use one of the following methods: • I n a folder, tap → Select item, select images, and then tap to send them to others or share them via social network services. • W hen viewing an image, tap to send it to others or share it via social network services.

  • Page 65: Video

    Media Video Use this application to play video files. Tap Video on the Applications screen. Playing videos Select a video to play. Search for other Adjust the volume. devices to play the file. Access additional options. Switch to floating screen mode. Skip to the next video.

  • Page 66: Youtube

    Media Sharing videos Tap → Select, select videos, tap , and then select a sharing method. Using Popup Video player Use this feature to use other applications without closing the video player. While watching videos, tap to use the pop-up player. Spread two fingers apart on the screen to enlarge the player or pinch to reduce it.

  • Page 67: Application & Media Stores

    Application & media stores Play Store Use this application to purchase and download applications and games that are able to run on the device. Tap Play Store on the Applications screen. This application may not be available depending on the region or service provider. Installing applications Browse applications by category, or tap to search with a keyword.

  • Page 68: Galaxy Apps

    Application & media stores Galaxy Apps Use this application to purchase and download dedicated Samsung applications. For more information, visit apps.samsung.com . Tap Galaxy Apps on the Applications screen. This application may not be available depending on the region or service provider.

  • Page 69: Play Movies & Tv

    Application & media stores Play Movies & TV Use this application to watch, download, and rent movies or TV shows. Tap Play Movies & TV on the Applications screen. This application may not be available depending on the region or service provider. Play Music Use this application to listen to music from the device or stream music from the Google cloud service.

  • Page 70: Utilities

    Utilities Memo Use this application to record important information to save and view at a later date. Tap Memo on the Applications screen. Adding and managing categories Create categories to sort and manage your memos. → MANAGE CATEGORIES → ADD, enter a category name, To add a new category, tap and then tap OK.

  • Page 71: S Planner

    Utilities Browsing memos Browse memo thumbnails by scrolling up or down. To search for a memo, tap To send a memo to others, tap → Select, select a memo, and then tap . To print memos by connecting the device to a printer, tap → Select, select memos, and then tap .
  • Page 72 Utilities To add an event or task more briefly, tap a date to select it and tap it again. Enter a title and specify which calendar to use or sync with. Then tap VIEW MORE OPTIONS to add more details, such as how often the event repeats, when it has an advance alert, or where it takes place.

  • Page 73: Dropbox

    Utilities Searching for events or tasks , and then enter a keyword to search for. To view today’s events or tasks, tap TODAY at the top of the screen. Deleting events or tasks Select an event or task, and then tap → Delete. Sharing events or tasks Select an event or task, tap →...

  • Page 74: Cloud

    Utilities Cloud Use this feature to sync files or back up application data with your Samsung account or Dropbox. On the Applications screen, tap Settings → GENERAL → Cloud. This feature may not be available depending on the region or service provider.

  • Page 75: Drive

    Utilities Drive Use this application to create and edit documents and share them with others via Google Drive storage. When you create documents or upload files to Google Drive, your device automatically syncs with the web server and any other computer with Google Drive installed. Access your files without transferring or downloading.
  • Page 76 Utilities Reading documents Tap a document in Recent Documents or in a folder. Tap or , and then use one of the following functions: Word processor • F ind: Search for text. • Z oom: Change the view size. •...
  • Page 77 Utilities Spreadsheet • F ind: Search for text. • Z oom: Change the view size. • D ocument Info: View document details such as title, date, and author. • S ort: Sort cells by specific criteria. •...

  • Page 78: Alarm

    Utilities Alarm Use this application to set alarms for important events. Tap Alarm on the Applications screen. Turn this alarm on or off. Setting alarms , set a time for the alarm to go off, select days for the alarm to repeat, and then tap SAVE.

  • Page 79: World Clock

    Utilities Stopping alarms Drag outside the large circle to stop an alarm. Drag outside the large circle to repeat the alarm after a specified length of time. Deleting alarms Tap → Delete, select alarms, and then tap World clock Use this application to check the time of many major cities in the world. Tap World clock on the Applications screen.
  • Page 80 Utilities S Voice Use this application to command the device by voice to perform various features. Tap S Voice on the Applications screen. Alternatively, press the Home button twice. • T his application may not be available depending on the region or service provider. •...

  • Page 81: Google

    Utilities Google Use this application to search not only the Internet, but also applications and their contents on the device as well. Tap Google on the Applications screen. This application may not be available depending on the region or service provider. Searching the device Tap the search field, and then enter a keyword.

  • Page 82: My Files

    Utilities My Files Use this application to access all kinds of files stored in the device, including images, videos, songs, and sound clips. Tap My Files on the Applications screen. Viewing files Files stored in the device are sorted by criteria. From the left pane of the screen, select one of the following categories: •...

  • Page 83: Creating Folders

    Utilities • → Rename: Rename a file or folder. • → Add to favourite folders: Add a shortcut to the folder in Favourite folders. • → Add shortcut to home: Add a shortcut to a file or folder to the Home screen. •...

  • Page 84: Travel & Local

    Travel & local Maps Use this application to pinpoint the location of the device, search for places, or get directions. Tap Maps on the Applications screen. This application may not be available depending on the region or service provider. Searching for locations Search for locations by entering an address or a keyword.

  • Page 85: Settings

    Settings About Settings Use this application to configure the device, set application options, and add accounts. Tap Settings on the Applications screen. CONNECTIONS Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

  • Page 86: Flight Mode

    Settings Setting Network notification The device can detect open Wi-Fi networks and display an icon on the status bar to notify when available. On the Settings screen, tap CONNECTIONS → Wi-Fi → → Advanced and tick Network notification to activate this feature. Wi-Fi Direct Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access point.

  • Page 87: More Networks

    Settings Location Change settings for location information permissions. • M ode: Select a method to collect your location data. • R ecent location requests: View which applications request your current location information and their battery usage. • L ocation services: View the location services your device is using. •...

  • Page 88: Device

    Settings DEVICE Sounds and notifications Change settings for various sounds on the device. • N otification ringtone: Select a ringtone for events, such as incoming messages. • A pp notifications: Change the notification settings for each application. • A dapt Sound: Personalise the sound for the ear you use most while listening to music. Display Change the settings for the display.

  • Page 89: Lock Screen

    Settings Lock screen Change settings for the locked screen. • S creen lock: Activate the screen lock feature. The following options may vary depending on the screen lock feature selected. • C lock widget options: Configure settings for the clock widget. –...

  • Page 90: Notification Panel

    Settings Notification panel Customise the items that appear on the notifications panel. • B rightness adjustment: Set the device to display the brightness adjustment bar on the notifications panel. • R ecommended apps: Set the device to display a list of recommended applications on the notifications panel based on your actions, such as connecting a headset to the device.
  • Page 91 – Turn off all sounds: Mute all device sounds. – Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings. – Google subtitles (CC): Set the device to display closed captions on content supported by Google and to change the closed caption settings.

  • Page 92: Controls

    • S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • R eset settings: Reset Samsung keyboard settings.

  • Page 93: Google Voice Typing

    Settings Google voice typing • L anguage: Select input languages for text input. • O ffline speech recognition: Download and install language data for offline voice input. • B lock offensive words: Set the device to prevent the device from recognising offensive words in voice inputs.

  • Page 94: General

    GENERAL Accounts Add email or SNS accounts. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage. Backup and reset Change the settings for managing settings and data. • B ack up my data: Set the device to back up settings and application data to the Google server.

  • Page 95: Application Manager

    Settings Accessories Change the accessory settings. • D ock sound: Set the device to play a sound when your device is connected to or removed from a desktop dock. • A udio output mode: Set the device to use the dock speaker when your device is connected to a desktop dock.
  • Page 96 Wi-Fi. • G o to website: Access the Find my mobile website ( findmymobile.samsung.com ). You can track and control your lost or stolen device on the Find my mobile website.

  • Page 97: Google Settings

    Settings • M ake passwords visible: Set the device to display passwords as they are entered. • S ecurity policy updates: – Automatic updates: Set the device to check and download security updates automatically. – Check for updates: Check for security updates. •...

  • Page 98: Troubleshooting

    Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 99 • R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality.
  • Page 100 The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
  • Page 101 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 102 • I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
  • Page 103 Data stored on the device has been lost Always make backup copies of all important data stored on the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored on the device.
  • Page 104 Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. www.samsung.com English (EU). 07/2015. Rev.1.0...

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